Vehicle report

2015 LEXUS IS 250

Compare every LEXUS IS 250 yearNHTSA and EPA records

Service bulletins

168 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

19LE05 Dealer Pa

Service Bulletin/Repair Instructions

DP: Customer Support Program 19LE05 expired December 1, 2022.

19LE05 Technical

Service Bulletin/Repair Instructions

TI: 19LE05 Expired December 1, 2022

KLG Dealer Packa

Service Bulletin/Repair Instructions

DP: Limited Service Campaign KLG expired December 01, 2022

KLG Technical In

Service Bulletin/Repair Instructions

TI: 19LE05 Expired December 1, 2022

Safety Recall 22

Service Bulletin/Repair Instructions

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0004-22

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0046-21

Service Bulletin/Repair Instructions

TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.

20LE01 - Updated

Service Bulletin/Repair Instructions

DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not coming out of the selected A/C vent of the vehicle. Although the A/C servo motors are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to A/C servo motor(s) that have an internal electrical malfunction which could lead to the symptoms described above.

Lexus PRO21-UFRM

Service Bulletin/Repair Instructions

POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL

Lexus Safety Re

Service Bulletin/Repair Instructions

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

L-TT-0281-20 Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

L-SB-0001-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents. ?Little or no air flow from the vent(s). ?Improper MODE control function. Additionally, some vehicles may store one or more of the following HVAC servo Diagnostic Trouble Codes (DTCs). ?B1441 ? Air Mix Damper Control Servo Motor Circuit (Front Passenger Side Lower Air Mix). ?B1442 ? Air Inlet Damper Control Servo Motor Circuit. ?B1443 ? Air Outlet Damper Control Servo Motor Circuit. ?B1446 ? Air Mix Damper Control Servo Motor Circuit (Driver Side Lower Air Mix). ?B1447 ? Rear Air Mix Damper Control Servo Motor Circuit. ?B1448 ? Passenger Side Face Servo Motor Circuit. ?B1449 ? Rear Air Outlet Damper Control Servo Motor Circuit. ?B1453 ? Driver Side Air Outlet Damper COOL Control Servo Motor Circuit. ?B1454 ? Passenger Side Air Outlet Damper COOL Control Servo Motor Circuit. ?B1455 ? Driver Side Air Outlet Damper FOOT/DEF Control Servo Motor Circuit. Follow the procedures in this bulletin to address this condition.

20LE01 - Area Le

Service Bulletin/Repair Instructions

AL: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not coming out of the selected A/C vent of the vehicle. Although the A/C servo motors are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to A/C servo motor(s) that have an internal electrical malfunction which could lead to the symptoms described above.

20LE01 - Dealer

Service Bulletin/Repair Instructions

DP: There is a possibility that the A/C servo motor(s) have an internal electrical malfunction which could lead to inconsistent air temperature coming from the air conditioner (A/C) vents, air not coming out at the selected temperature, and/or air not coming out of the selected A/C vent of the vehicle. Although the A/C servo motors are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to A/C servo motor(s) that have an internal electrical malfunction which could lead to the symptoms described above. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

L-SB-0001-21

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2017 model year Lexus vehicles may exhibit one of the following HVAC conditions. ?Uneven temperature or air flow between the vents ?Little or no air flow from the vent(s) ?Improper MODE control function Additionally, some vehicles may store one or more of the following HVAC servo Diagnostic Trouble Codes (DTCs). ?B1441 ? Air Mix Damper Control Servo Motor Circuit (Front Passenger Side Lower Air Mix) ?B1442 ? Air Inlet Damper Control Servo Motor Circuit ?B1443 ? Air Outlet Damper Control Servo Motor Circuit ?B1446 ? Air Mix Damper Control Servo Motor Circuit (Driver Side Lower Air Mix) ?B1447 ? Rear Air Mix Damper Control Servo Motor Circuit ?B1448 ? Passenger Side Face Servo Motor Circuit ?B1449 ? Rear Air Outlet Damper Control Servo Motor Circuit ?B1453 ? Driver Side Air Outlet Damper COOL Control Servo Motor Circuit ?B1454 ? Passenger Side Air Outlet Damper COOL Control Servo Motor Circuit ?B1455 ? Driver Side Air Outlet Damper FOOT/DEF Control Servo Motor Circuit Follow the procedure in this bulletin to address this condition.

L-SB-0023-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

L-SB-0008-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

L-SB-0179-17 Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates

L-TT-0254-18

Service Bulletin/Repair Instructions

TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

L-TT-0284-20

Service Bulletin/Repair Instructions

TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.

L-TT-0282-20

Service Bulletin/Repair Instructions

TT: Some vehicles may continue to experience abnormal blend door noise when changing the HVAC temperature setting after the air conditioner radiator assembly (evaporator case) was replaced for the same condition.

L-TT-0281-20

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

L-SB-0003-20

Service Bulletin/Repair Instructions

TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

L-SB-0060-13 Obs

Service Bulletin/Repair Instructions

TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.

19LE05 - Dealer

Service Bulletin/Repair Instructions

The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated

KLG - Dealer Pac

Service Bulletin/Repair Instructions

The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated

KLG_Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

L-SB-0170-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.

19LE05_Dealer Pa

Service Bulletin/Repair Instructions

Dealer Package: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

19LE05 - Area Le

Service Bulletin/Repair Instructions

Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

19LE05 - Region

Service Bulletin/Repair Instructions

Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).

L-TT-0221-17_Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

KLG_Area Letter_

Service Bulletin/Repair Instructions

Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

KLG_Dealer Email

Service Bulletin/Repair Instructions

Dealer Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

KLG_Region Email

Service Bulletin/Repair Instructions

Region Email: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.

L-SB-0060-13_Rev

Service Bulletin/Repair Instructions

TSB: Some 2006 – 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

L-SB-0001-18-Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE July 01, 2019 Rev1: G1668 Applicability has been updated to include 2019 ? 2020 model year Lexus vehicles. G2158 The Techstream Preparation and Process Overview sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. G1765 Applicability has been updated to include applicable 2018 models and 2016 ? 2018 model year RC 300 and 2015 ? 2018 model year RC 350 vehicles. ? Applicability has been updated to exclude 2001 ? 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: ? Powertrain Control Module (PCM) ? Engine Control Module (ECM) ? Transmission Control Module (TCM) ? Any other Lexus-specific control unit

L-SB-0029-19

Service Bulletin/Repair Instructions

TSB: Some 2011 ? 2019 model year Lexus vehicles (including RX350HL, RX450HL, LS460L, and LS600HL) with super chrome wheel finishes may become discolored and/or damaged when aftermarket cleaners, polishes, or brake dust removal products are used on wheels with super chrome finishes. Wheel cleaners and polish that contain acidic substances may damage the clear coat of the wheel, resulting in the undercoating (black) to become visible. See Figures 1 and 2 below for examples of wheel finishes damaged by aftermarket products. NOTE If using a wheel cleaning product, first test it in an area NOT visible to the customer.

L-SB-0014-08_Rev

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE April 4, 2019: This bulletin is now obsolete. Please see L-SB-0017-19.

L-SB-0017-19

Service Bulletin/Repair Instructions

TSB: Some 2010 ? 2019 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard?. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard?. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk. Follow the Repair Procedure in this bulletin to address this condition.

L-SB-0009-19_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE March 13, 2019 Rev1: ? The Introduction, Parts Information, and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2014 ? 2015 model year IS250 2WD F Sport vehicles with 16-in. rotors may exhibit a squeal/squeak noise from the front brake pads at city, highway, and/or parking lot speeds. For customers who find this characteristic objectionable, an updated front brake pad kit, shim kit, fitting kit, and brake calipers are now available.

L-SB-0009-19

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2015 model year IS250 2WD F Sport vehicles with 16-in. rotors may exhibit a squeal/squeak noise from the front brake pads at city, highway, and/or parking lot speeds. For customers who find this characteristic objectionable, an updated front brake pad kit, shim kit, fitting kit, and cylinder kit are now available.

L-TT-0218-17-Rev

Service Bulletin/Repair Instructions

TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have map data, operating system and other information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio.

L-TT-0257-19

Service Bulletin/Repair Instructions

TT: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel?s centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components (Figure 1). Installation of a wheel with an offset or width different than the correct specification, such as installing the rear wheel on the front, can cause damage to brake components due to interference between the wheel and adjacent parts. The wheel could contact the brake caliper thereby introducing stress into the caliper, brake rotor, and potentially other components. In some cases, this stress could contribute to cracking or separation of the brake rotor.

L-SB-0084-15_Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE November 30, 2018: This bulletin is no longer applicable and is now obsolete.

L-TT-0235-17_Rev

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to blocked/clogged.

L-TT-250-18

Service Bulletin/Repair Instructions

TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.

L-SB-0006-18_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE July 19, 2018 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year RC350 vehicles. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0035-15. ? The entire bulletin has been updated. Service Bulletin No. L-SB-0035-15 is obsolete and any printed versions should be discarded. Some 2015 ? 2017 model year Lexus vehicles equipped with navigation (version older than V1##8940) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth® disconnects intermittently. Some 2015 ? 2016 model year Lexus vehicles equipped with navigation (version older than V1##8910) may exhibit one or more of the following conditions: ? Inoperative Voice Recognition ? Same XM channel icon is used for different channels ? Loss of traffic information intermittently when using Lexus Enform ? Traffic incident mark ?!? on the map screen but no information on the traffic incident screen ? iPod® scroll is stopped changing by tune knob ? Inoperative Home button ? Reset occurs while making a turn off the highlighted route ? After correction of text in Quick Message15, the corrected text displays in Quick Message13 ? Navigation system reboots intermittently ? Navigation system reboots after receiving errant weather data ? Some screens with clock information display ?12:00? as ?0:00? S

L-SB-0084-15_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2017 - 2018 model year vehicles. * The Introduction and Download/Installation Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. A download and installation are required to activate the Enform suite of apps and data services before they are used for the first time on new vehicles. The download and installation process may also be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the download and installation procedure, individual Enform apps may periodically update through an over-the-air update system. Follow the procedure in this bulletin to perform the download/installation procedure and app updates.

L-TT-0221-17Rev1

Service Bulletin/Repair Instructions

Diagnosis of bluetooth connectivity complaints.

L-SB-0035-15_Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE February 23, 2018: This bulletin is now obsolete. Please see L-SB-0006-18.

L-SB-0007-18

Service Bulletin/Repair Instructions

TSB: Some 2013 - 2018 model year vehicles may exhibit a rear brake vibration/squeak while braking, due to corrosion on the rear brake components. Service parts are now available to reduce the likelihood of this condition occurring. The backing plates of the brake pads have been covered with an anti-rust coating to address the brake pads sliding in the caliper assembly and reduce RTV (rotor thickness variation). Follow the Repair Procedure in this bulletin to address this condition.

L-SB-0006-18

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0035-15. ? The entire bulletin has been updated. Service Bulletin No. L-SB-0035-15 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Some 2015 ? 2017 model year Lexus vehicles equipped with navigation (version older than V1##8940) may exhibit one or more of the following conditions: ? Unable to download Destination Assist ? Software update date does not display ? ?Calculating? message displays on the map screen without displaying street name and remaining distance ? Unable to guide a route on the Home screen ? Black display screen ? Bluetooth® disconnects intermittently

L-TT-0218-17_Rev

Service Bulletin/Repair Instructions

TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.

L-SB-0021-14_Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.

L-SB-0001-18

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit

L-SB-0014-16_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.

L-TT-0235-17

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to blocked/clogged.

L-SB-0179-17

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes SB Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90. Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, and PG002-90 are obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Vehicle replacement certification labels (vinyl label installed on driver door or door post) and VIN lates (metal plate riveted to dashboard) may be available from Lexus, provided the request meets one of the criteria listed in this Service Bulletin.

L-SB-0113-12_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE November 22, 2017 Rev1: ? Applicability has been updated to include 2014 ? 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. In the event that a Lexus vehicle becomes submerged in water, many components may be physically damaged. Electrical and electronic components, including wiring harnesses, are particularly susceptible to corrosion and subsequent malfunction. Although any flooding can be damaging, salt water flooding elevates the potential for abnormal conditions and may increase risks due to its highly corrosive and conductive nature. Salt residue also continues to corrode and remain conductive even after a vehicle dries. This bulletin is intended to assist with safe handling and inspection of flood damaged vehicles and to provide basic guidance on likely needed repairs.

L-TT-0233-17

Service Bulletin/Repair Instructions

TT: After the DCM (Data Communication Module) has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.

L-TT-0227-17_Rev

Service Bulletin/Repair Instructions

TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.

L-SB-0151-17

Service Bulletin/Repair Instructions

TSB: The purpose of this bulletin is to notify technicians of the best practices to help reduce brake vibration conditions for our customers. The condition can occur at any time if improper torque is applied to lug nuts. Over time, even one lug nut over- or under-torqued can cause a vibration condition. When lug nuts are over-torqued, this causes the rotor to have a runout condition, which can lead to brake vibration conditions.

L-TT-0227-17

Service Bulletin/Repair Instructions

TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.

L-SB-0120-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE July 31, 2017 Rev1: Applicability has been updated to include 2014 ? 2015 model year IS 250 vehicles. Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be placed in the middle position between lock and unlock when exiting the vehicle. This can cause the door lock to be inoperative.

L-TT-0182-15

Service Bulletin/Repair Instructions

TT: Rev1 iPhone text messages do not appear on multimedia display.

L-TT-0221-17

Service Bulletin/Repair Instructions

This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

L-TT-0218-17

Service Bulletin/Repair Instructions

TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.

GLM_Update Deale

Service Bulletin/Repair Instructions

Dealer Package: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.

GLM Dealer Daily

Service Bulletin/Repair Instructions

Dealer Daily: Lexus has launched Limited Service Campaign GLM. Refer to the Dealer Letter, FAQ, and Technical Instructions on TIS for additional information. in areas with heavy road salt application.

GLM Dealer Packa

Service Bulletin/Repair Instructions

Dealer Package: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.

GLM Region Lette

Service Bulletin/Repair Instructions

Region Letter: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.

GLM TI Rear Whee

Service Bulletin/Repair Instructions

Technical Instructions: In the subject vehicles, the inner portion of the rear fender arch may experience water intrusion due to improper sealer application. If this occurs, corrosion may form causing rust spots, paint blistering, or perforation of the rear fender arch. This condition is most likely to occur in areas with heavy road salt application.

L-SB-0060-13 Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.

L-SB-0035-15 Rev

Service Bulletin/Repair Instructions

TSB: Some 2015 - 2016 Lexus IS models, NX models, ES models, CT 200h, GX 460, RC models, or 2015 GS models and LS models equipped with navigation (version less than V1##8910), may exhibit one or more of the following conditions: * Voice Recognition is inoperative * Same XM channel icon is used for different channels * Loss of traffic information at times when using Lexus Enform * There is traffic incident mark "!" on the map screen, but no info on the traffic incident screen * iPod scroll is stopped changing by tune knob * After correction of text in Quick Message15, the corrected text is displayed in Quick Message13 * Navigation system reboots intermittently * Navigation system reboots after receiving errant weather data * Some screens with clock information show 12:00 as 0:00 Some 2015 Lexus CT 200h, IS, NX, ES, RC, GS, and LS models equipped with navigation (version less than V1##8872), or GX 460 vehicles equipped with navigation (version less than V1##8871) may exhibit one or more of the following conditions: * Navigation system becomes frozen/has no response or slow response * Missing or incorrect HD Traffic incidents and/or flow data shown on the screen * Resetting of the navigation system * iPod Error is displayed with Apple device connected to the USB port * Song Title is not updated when using Siri * Display is blank after a Bluetooth? Audio device is connected * No audio sound after completing a phone call * Navigation system resets when playing an "Audio Book" on a CD * Unable to load multiple destinations when using destination Assist feature * HOME button does not work * Reset while making a turn off of the highlighted route

L-SB-0084-15

Service Bulletin/Repair Instructions

LSB: A download and installation process is required to activate the Enform suite of Apps & Data Services before they are used for the first time on new vehicles. The download and installation process may also need to be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on the file size, cellular connection speed, and other factors. Following the download and installation process, small Enform? App updates may also occur via an over the air update system. Follow the procedure below to perform the download and installation process.

L-TT-0162-14 Rev

Service Bulletin/Repair Instructions

TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.

L-TT-0212-16

Service Bulletin/Repair Instructions

TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface

L-TT-0210-16

Service Bulletin/Repair Instructions

TT: Some vehicles may continue to experience abnormal blend door noise when changing the HVAC temperature setting after the air conditioner radiator assembly (evaporator case) was replaced for the same condition.

L-SB-0021-14 Rev

Service Bulletin/Repair Instructions

TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

L-SB-0036-16

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2015 model year IS 250 vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P2610 present, indicating an ECM/PCM engine OFF Timer Performance condition. The Engine Control Module (ECM) logic has been modified to reduce the possibility of this condition. Please follow the Repair Procedure below to address this condition.

L-SB-0035-16

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2015 model year Lexus ES, GS, and IS vehicles may exhibit an intermittent discharged battery occurring with no apparent source of discharge found. One possible cause may be the Network Gateway Computer not properly going into sleep mode at key OFF. This can result in excessive parasitic draw and a discharged battery condition. Follow the procedure in this bulletin to identify and address this condition.

L-SB-0032-16

Service Bulletin/Repair Instructions

TSB: Some 2014 ? 2016 Lexus vehicles may exhibit a navigation system rebooting condition. (This condition may be due to an errant data broadcast by Toyota's traffic and weather data service provider.) Follow the process in this bulletin to reset the navigation system.

L-TT-0207-16

Service Bulletin/Repair Instructions

TSB: When investigating customer complaints related to Headlamp issues (e.g. inoperative, intermittent function, open circuit, water entry, etc.), please verify that the Headlamp assembly is an OEM (not aftermarket) component.

L-TT-0204-16

Service Bulletin/Repair Instructions

TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.

L-TT-0179-15 REV

Service Bulletin/Repair Instructions

TT: AFTER THE DCM HAS BEEN REPLACED, LEXUS ENFORM REMOTE IS UNABLE TO REMOTE UNLOCK/LOCK THE DOORS OR REMOTE START THE VEHICLE.

L-TT-0179-15 Rev

Service Bulletin/Repair Instructions

TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.

L-TT-0202-16

Service Bulletin/Repair Instructions

TT: Some customers may experience difficulty programming HomeLink.

L-SB-0014-16

Service Bulletin/Repair Instructions

LSB: The purpose of this Technical Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.

LSB001416

Service Bulletin/Repair Instructions

Leather Care Best Practices.

L-SB-0020-15 REV

Service Bulletin/Repair Instructions

LSB: WHILE A VEHICLE IS IN INVENTORY, THE BATTERY IS SUBJECT TO CONDITIONS THAT CAN REDUCE ITS PERFORMANCE AND LIFE. BATTERIES CAN BECOME DISCHARGED DUE TO AN EXTENDED STORAGE PERIOD, TEMPERATURE, PARISTIC DRAIN, OR WHILE DEMONSTRATING VEHICLE FEATURES AND BNEFITS IN THE SALES PROCESS. BATTERY INSPECTION AND MAINTENANCE ARE REQUIRED IN ORDER TO ENSURE PROPER OPERATION AND OPTIMAL BATTERY LIFE.

LSB-0020-15 Rev1

Service Bulletin/Repair Instructions

LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, paristic drain, or while demonstrating vehicle features and bnefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

L-SB-0005-016

Service Bulletin/Repair Instructions

RATTLE NOISE FROM REAR OF VEHICLE. SOME2014-2016 MODEL YEAR IS VEHICLES MAY EXHIBIT ARATTLE TYPE NOISE FROM THE REAR PARKING BRAKE ASSEMBLIES WHEN DRIVING OVER BUMPS.

L-SB-0005-16

Service Bulletin/Repair Instructions

LSB: Some 2014 ? 2016 model year IS vehicles may exhibit a rattle type noise from the rear parking brake assemblies when driving over bumps. Follow the procedure in this bulletin to address this condition.

LSB000516

Service Bulletin/Repair Instructions

Rattle Noise From Rear of Vehicle

L-SB-0002-16

Service Bulletin/Repair Instructions

LSB: Some 2014 ? 2015 Lexus IS 250/350 and 2015 RC 350/F vehicles may exhibit damage to the multi-display anti-reflective coating. A display lens with revised anti-reflective coating has been developed to address this condition.

LSB000216

Service Bulletin/Repair Instructions

Multi-Display Coating Damage - Audio/Visual/Telematics

L-SB-0001-16

Service Bulletin/Repair Instructions

LSB: Some AWD 2013 ? 2015 GS 350, 2014 ? 2015 IS 350 and 2015 model year RC 350 vehicles may exhibit a whine type noise from the transfer case area from 30 - 50 mph under light throttle. Follow the Repair Procedure in this bulletin to address this condition.

LSB000116

Service Bulletin/Repair Instructions

Whine Noise at 30-50 MPH.

L-TT-0127-13 REV

Service Bulletin/Repair Instructions

TT: NAVIGATION MICROSD CARD READS AN ERROR WHEN MISSING OR SWAPPED FROM ANOTHER VEHICLE.

L-TT-0127-13 Rev

Service Bulletin/Repair Instructions

TT: Navigation microSD card reads an error when missing or swapped from another vehicle.

L-TT-0121-13 REV

Service Bulletin/Repair Instructions

TT: REFER TO THE CHART BELOW FOR A COMPREHENSIVE LIST OF THE CURRENT AND PREVIOUSLY ISSUED USB SSTS AND THEIR APPLICABILITY. THIS IS ONLY A REFERENCE LIST OF TOOLS THAT MIGHT BE IN DEALERSHIP INVENTORY AND NOT MEANT TO BE A DIAGNOSTIC OR REPAIR PROCEDURE. GENERATION 7 NAVIGATION SYSTEMS USE A USB SST TO UPDATE FIRMWARE AND MAP. GENERATION 8 NAVIGATION SYSTEMS USE A USB STICK TO UPDATE THE FIRMWARE ONLY.

L-TT-0121-13 Rev

Service Bulletin/Repair Instructions

TT: Refer to the chart below for a comprehensive list of the current and previously issued USB SSTs and their applicability. This is only a reference list of tools that might be in dealership inventory and not meant to be a diagnostic or repair procedure. Generation 7 navigation systems use a USB SST to update firmware and map. Generation 8 navigation systems use a USB stick to update the firmware only.

L-TT-0144-13 REV

Service Bulletin/Repair Instructions

TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY TO PAIR THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER'S PHONE SUCH AS ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER'S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.

L-TT-0144-13 Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.

L-TT-0162-14

Service Bulletin/Repair Instructions

Tech Tip: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones running Kitkat 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.

L-TT-0100-12 Rev

Service Bulletin/Repair Instructions

TSB: Condition - (A) Some Customers/Technicians may experience a condition where the mirrors adjust to an unexpected position when the transmission is shifted into reverse. (B) Some Customers may experience a condition where the mirrors do not change to the exact previous position in which the customer had set the memory to when the transmission is shifted into reverse.

L-SB-0035-15

Service Bulletin/Repair Instructions

TSB: Some 2015 Lexus vehicles equipped with navigation may exhibit one or more of the conditions. ? Navigation system becomes frozen/has no response or slow response ? Missing or incorrect HD Traffic incidents and/or flow data shown on the screen ? Resetting of the navigation system ? iPod Error is displayed with Apple device connected to the USB port ? Song Title is not updated when using Siri ? Display is blank after a Bluetooth? Audio device is connected ? No audio sound after completing a phone call ? Navigation system resets when playing an "Audio Book" on a CD ? Unable to load multiple destinations when using Destination Assist feature A software update is now available to address these conditions.

L-TT-0186-15

Service Bulletin/Repair Instructions

TechTip: Some 14-15 MY IS250/350 vehicles may exhibit a rattle type noise from the rear wheel parking brake area when the vehicle travels over bumps, like lane marker dots.

L-TT-0172-15

Service Bulletin/Repair Instructions

TT: Techstream Health Check Results screen shows "Yes" for a Telematics ECU (DCM) Calibration update regardless of whether a calibration update is available or not. The issue is related to the Techstream software and will be corrected in a future Techstream software release.

L-SB-0025-14

Service Bulletin/Repair Instructions

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.

L-SB-0020-15

Service Bulletin/Repair Instructions

LSB: While a vehicle is in inventory, the battery is subject to conditions that can reduce its performance and life. Batteries can become discharged due to an extended storage period, temperature, parasitic drain, or while demonstrating vehicle features and benefits in the sales process. Battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As described in this bulletin, operating the engine for 30 minutes after 60 days in storage and every 30 days thereafter will help to maintain battery State of Charge (SOC). This process supplements other movements of the vehicle as it is staged, and has specific restrictions on how maintenance is to be done. Also described in this bulletin are 2 other approved methods for maintaining battery State of Charge.

LSB002015

Service Bulletin/Repair Instructions

Battery Maintenance for In-Stock Vehicles.

L-TT-0180-15

Service Bulletin/Repair Instructions

TT: While accessing the repair manuals for new models, or models that have undergone a full model change starting with the 2014 IS, you may encounter disabled (i.e. greyed out) "INFO Button" links while browsing with Internet Explorer 10. You can identify the affected manuals by locating the adjustable Production Date Range, or PDR, dropdowns above the navigation tree. Only repair manuals with these drop downs will be affected.

L-SB-0010-15

Service Bulletin/Repair Instructions

LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.

L-TT-0179-15

Service Bulletin/Repair Instructions

TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.

L-SB-0066-11 Rev

Service Bulletin/Repair Instructions

LSB: When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.

Remote Engine St

Service Bulletin/Repair Instructions

EC: Lexus Enform Remote, Available on 2015 IS, GS, LS, RC, RC F and Navigation equipped ES and NX, is an advanced vehicle app that enables you to connect to Lexus Enform Technology and manage your Lexus from any distance (as long as both your vehicle & smartphone are able to establish cellular connections). The app allows you to remotely lock/unlock your doors and start/stop the engine, find your parked vehicle, set speed/distance alerts for guest drivers, and send you the lock/unlock status after turning your vehicle off. Lexus Enform Remote is optimized for you r smartphone but not for tablets.

L-SB-0014-08 Rev

Service Bulletin/Repair Instructions

LSB: On some vehicles, when Rapgard is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof, and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this concern.

L-SB-0002-15

Service Bulletin/Repair Instructions

LSB: Some 2014 - 2015 model year IS 250 and IS 350 vehicles may exhibit one or more of the following conditions: * Condensation accumulation within a headlight assembly * Headlight error code from the Headlamp Control Computer Sub-assembly These conditions most often occur in cold weather climates. They may occur on one or both headlights, and may be a result of an opening/fracture near the uppermost mounting tab of the headlight. The headlight housing has been revised to address these conditions. After reviewing this Service Bulletin, confirm the condition of BOTH headlights' mounting tabs and replace as necessary according to the procedures in this bulletin.

L-TT-0164-14 Rev

Service Bulletin/Repair Instructions

TT: Customer complains of various Bluetooth connectivity concerns after upgrading to iOS 8.0X. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

L-TT-0127-13

Service Bulletin/Repair Instructions

TechTip: Navigation microSD card reads an error when missing or swapped from another vehicle.

L-TT-0169-14

Service Bulletin/Repair Instructions

TechTip: Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, defined as the distance between the wheel's centerline and the wheel-to-rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components. Installation of a wheel with an offset or width different than the correct specification, such as installing the rear wheel on the front, can cause damage to brake components due to interference between the wheel and adjacent parts. The wheel could contact the brake caliper thereby introducing stress into the caliper, brake rotor, and potentially other components. In some cases, the stress could contribute to cracking or seperation of the brake rotor.

LTT016914A

Service Bulletin/Repair Instructions

Some models are equipped with front and rear wheels of different offsets or width. Wheel offset, deffined as the distance between the wheel's - to - rotor mounting surface, affects the clearance between the back of the wheel and surrounding brake components .

L-SB-0105-14

Service Bulletin/Repair Instructions

TSB: Some 2014 - 2015 model year IS 250 vehicles may exhibit a rear brake squeak while traveling at low speeds and/or backing up. Service parts are now available (brake caliper, brake pad kit, and shim kit) to reduce the likelihood of this condition occurring.

L-SB-0025-14 Rev

Service Bulletin/Repair Instructions

TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.

L-SB-0007-14 Rev

Service Bulletin/Repair Instructions

TSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.

L-SB-0009-14 Rev

Service Bulletin/Repair Instructions

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.

L-SB-0012-14 Rev

Service Bulletin/Repair Instructions

TSB: 2015 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver's side, and if applicable, passenger's side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

L-SB-0007-11 Rev

Service Bulletin/Repair Instructions

TSB: The purpose of this service bulletin is to provide information regarding the installation of the correct torque converter bolts during automatic transmission/transaxle assembly replacement. Incorrect torque converter bolts or missing washers can cause damage to the torque converter assembly. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

L-SB-0030-11 Rev

Service Bulletin/Repair Instructions

TSB: The purpose of this bulletin is to provide information regarding transmission and/or park neutral position switch installation. If the manual shift lever is rotated prior to installing the park neutral position switch, the detent spring may become detached from the manual shift lever. Use the information in this bulletin when installing an automatic transmission and/or park neutral position switch assembly.

L-SB-0082-14

Service Bulletin/Repair Instructions

TSB: The purpose of this bulletin is to provide precautions to follow when installing an automatic transmission/transaxle assembly to avoid MIL "ON" shifting issues and/or transmission damage. Use the information in this bulletin when installing an automatic transmission/transaxle assembly.

LSB008214

Service Bulletin/Repair Instructions

Auto matic Transmission Replacement kPrecautions

L-TT-0164-14

Service Bulletin/Repair Instructions

Tech Tip: Customer complains of carious Bluetooth connectivity concerns after upgrading to iOS 8.0 and later. Conditions typically experienced include inability to pair the iPhone to the system, poor sound quality during phone calls placed through the audio/navigation system, and the inability to place a hands free phone call using the audio/navigation system.

LTT016414

Service Bulletin/Repair Instructions

Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X

L-SB-0001-11 Rev

Service Bulletin/Repair Instructions

TSB: World Standard (WS) Automatic Transmission Fluid (ATF) was introduced to reduce maintenance costs and increase the mileage between scheduled maintenance checks. Here are some important tips when working with ATF-WS in Lexus vehicles requiring its use.

L-TT-0142-13

Service Bulletin/Repair Instructions

Tech Tip: Starting with the 2010 Model Year, Lexus began a gradual transition to the use of synthetic 0w-20 viscosity engine oil. There are multiple benefits of this oil, including: Reduced friction and wear on engine surfaces, improved fuel economy, Reduction in waste oil stream (in vehicles approved for 10,000 mile oil change intervals), Reduced maintenance cost (in vehicles approved for 10,000 mile oil change intervals). Due to the improved performance and durability of 0w20 synthetic oil, Lexus has extended the oil change intervals to 10,000 miles for vehicles that require this oil. With this change, the following should be noted: Only Lexus vehicles in which 0w20 oil is mandatory have been approved for the extended oil intervals. Vehicles in which 0w20 is an option to 5w20 (or 5w30) will continue to require 5,000 mile change intervals, even if 0w20 oil is used. In the case of vehicles with 10,000 mile oil change intervals, the 5,000 mile service interval has not been eliminated. The traditional 5,000 maintenance procedures (such as tire rotation) will continue to be required, and the fluid levels (including engine oil) will need to be checked and adjusted at this time. If the vehicle operation meets the standard criteria for "Special Operating Conditions" such as: driving off road, on dirt roads, towing a trailer, making repeated short trips under 32°F, or extensive idling; the engine oil must be replaced at 5,000 mile intervals, regardless of oil specified.

L-SB-0039-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0037-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0038-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0035-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0036-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0033-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-SB-0034-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

L-TT-0129-13

Service Bulletin/Repair Instructions

Tech Tip: Tips for writing a DPR (Dealer Product Report) on manufacturing issues for windows and windshields.

LTT012913

Service Bulletin/Repair Instructions

Window and Windshield kProduct Report Tips - Multiple Vehicles

L-TT-0160-14

Service Bulletin/Repair Instructions

Tech Tip: Safety Connect/Lexus Enform is a vehicle feature which requires a subscription fee for the system to be active. The first year of service is provided in a the vehicle purchase price. Once the subscription has lapsed the DCM will be an inactive state. In some instances, a DCM may need to be replaced even though the customer is not using the service.

LTT016014

Service Bulletin/Repair Instructions

DCM Activation is not Applicable when Safety Connect/Lexus enform service has expired

L-SB-0029-14

Service Bulletin/Repair Instructions

TSB: To minimize battery discharge during transportation and storage, the DCC fuse (30A) has been removed at the assembly plant and temporarily stored in the blank space of the fuse block in the engine compartment. During Pre-Delivery Service (PDS), reinstall the DCC fuse into its original location.

L-SB-0030-14

Service Bulletin/Repair Instructions

TSB: The front license plate mounting bracket and two self-tapping screws for the 2015 model year IS 250/350 are placed in the luggage compartment of the vehicle at the assembly plant. For states that require a front license plate, install the bracket and bolts on the bumper cover during Pre-Delivery Service (PDS).

L-SB-0031-14

Service Bulletin/Repair Instructions

TSB: 2015 model year IS 250/350 vehicles are equipped with a compass in the rear view mirror. Use the following procedure to complete initial calibration of the compass during Pre-Delivery Service (PDS).

L-SB-0026-14

Service Bulletin/Repair Instructions

TSB: The front wheel opening extension pad set (right and left front wheel opening extension pads, 6 self-tapping screws) is loaded in the luggage compartment at the assembly plant to avoid damage in transit. Install the front wheel opening extension pads on the vehicle during Pre-Delivery Service (PDS).

L-SB-0027-14

Service Bulletin/Repair Instructions

TSB: 2015 model year IS 250 and IS 350 vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS). Each tire (except the spare tire) has a tire pressure warning valve/transmitter and the measured tire pressure data is sent to the tire pressure warning antenna by electric wave and then sent to the receiver. During Pre-Delivery Service (PDS), the TPWS must be initialized according to the procedure in this bulletin.

LSB002514A

Service Bulletin/Repair Instructions

Immobilizer and Smart Key Reset

LSB002514B

Service Bulletin/Repair Instructions

Immobilizer and Smart Key Reset

LSB002514

Service Bulletin/Repair Instructions

Immobilizer and Smart Key Reset.

L-SB-0021-14

Service Bulletin/Repair Instructions

TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.

LSB002114

Service Bulletin/Repair Instructions

Techstream ECU Flash Reprogramming Procedure.

L-TT-0158-14

Service Bulletin/Repair Instructions

Tech Tip: Greenhouse Gas Logic (GHG) has been implemented on Toyota A/C Systems to reduce tailpipe emissions. The Federal government issues CAFÉ (Corporate Average Fuel Economy) credits to vehicle manufacturers that implement new technologies that reduce the carbon footprint of the vehicles they produce. GHG Logic technology works by automatically operating the HVAC system in REC mode when certain conditions are met, improving the A/C system cooling efficiency and reducing the vehicle's CO2 tailpipe emissions.

L-TT-0156-14

Service Bulletin/Repair Instructions

Customer complains that the Bluetooth connection is dropped during their phone call. Customer will notice the phone call has changed to handset mode on the phone and vehicle display shows a slash through the Bluetooth icon. Customer will also notice that their contacts cannot transfer from the phone into the vehicle.

L-SB-0007-14

Service Bulletin/Repair Instructions

Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle?s systems and components. Any problems that are found should be corrected immediately.

L-SB-0009-14

Service Bulletin/Repair Instructions

During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.

L-SB-0012-14

Service Bulletin/Repair Instructions

2015 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side, and if applicable, passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

LSB000714

Service Bulletin/Repair Instructions

Long Term Vehicle Storage Guidelines.

LSB000914

Service Bulletin/Repair Instructions

Tire Positioning Before New Vehicle Delivery

LSB000914B

Service Bulletin/Repair Instructions

Tire Positioning Before New Vehicle Delivery.

LSB001214

Service Bulletin/Repair Instructions

Floor Mat Installation During PDS.

LSB000111

Service Bulletin/Repair Instructions

World Standard Automatic Transmission Fluid

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.