Safety Recall 22
Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
Vehicle report
2008 LEXUS LX570
Service bulletins
82 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
L-SB-0006-22
Service Bulletin/Repair Instructions
TSB: This Service Bulletin includes procedures to replace damaged or loose front carpet floor retainer(s) without replacing the carpet assembly. Follow the Repair Procedure in this bulletin to replace the loose or damaged carpet floor retainer(s).
L-SB-0046-21
Service Bulletin/Repair Instructions
TSB: For proper calibration of the millimeter wave radar sensor, the vehicle and radar target must be on a level surface with a consistent plane. If a level surface with a consistent plane is not available, use the Floor Slope Compensation Procedure in this service bulletin in conjunction with the appropriate model and model year Repair Manual instructions when adjusting the millimeter wave radar sensor.
Lexus Safety Re
Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
L-TT-0281-20 Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0039-20
Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles.
L-SB-0174-08 Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE June 23, 2020: This bulletin is now obsolete. Please see L-SB-0023-20.
L-TT-0284-20
Service Bulletin/Repair Instructions
TT: For proper calibration of the millimeter wave radar sensor, the vehicle must be on a level surface. If a level surface is not available, this tech tip should be used in conjunction with the repair manual to set the angle of the front millimeter wave radar sensor and reflector height before performing beam axis adjustment.
L-TT-0281-20
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0003-20
Service Bulletin/Repair Instructions
TSB: Some 2006 ? 2020 model year Lexus vehicles may exhibit odors that naturally occur from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
Lexus Customer R
Service Bulletin/Repair Instructions
Dealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019. Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.
Lexus Dealer Dai
Service Bulletin/Repair Instructions
Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
Lexus Region Let
Service Bulletin/Repair Instructions
Region Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.
L-TT-0221-17_Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-TT-0235-17_Rev
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0221-17Rev1
Service Bulletin/Repair Instructions
Diagnosis of bluetooth connectivity complaints.
L-SB-0021-14_Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
BSL_Dealer Daily
Service Bulletin/Repair Instructions
Dealer Daily Message: Owner Renotification BSL. Lexus will be sending Safety (Noncompliance) Recall Follow-Up Notices to remind owners whose vehicles have not yet had campaign repairs completed.
BSL_Dealer Lette
Service Bulletin/Repair Instructions
Renotification Follow-Up Dealer Letter: The Special Service Campaign Follow-Up Owner Notification Letters (?owner letters?) will begin in late January 2018. The owner letters will be mailed by first class mail, over a period of several weeks consistent with parts availability. Special Service Campaign completion is an integral part of our commitment to meet customer expectations of Lexus products. Lexus will be sending Follow-Up Notices to remind owners whose vehicles have not yet had Special Service Campaign repairs completed for the campaign listed below. We request your assistance in completing the applicable campaign repairs as owners receive the Follow-Up Notice and contact your dealership. Please note the follow-up activity may cause an increase in your current Special Service Campaign owner appointments. Lexus will continue with additional follow-up activities in the months to come. Please take this into consideration when analyzing your manpower requirements.
BSL_Disclosure F
Service Bulletin/Repair Instructions
Customer Contact & Vehicle Disclosure Form
L-SB-0001-18
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit
L-TT-0235-17
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0048-08 Obs
Service Bulletin/Repair Instructions
TSB: Replacement Certification Labels. OBSOLETE NOTICE November 28, 2017: This bulletin is now obsolete. Please see L-SB-0179-17.
L-TT-0221-17
Service Bulletin/Repair Instructions
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0014-08_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.
L-SB-0060-13 Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
L-SB-0083-13 Rev
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE October 5, 2016: This bulletin is now obsolete. Please see L-SB-0086-16.
L-SB-0021-14 Rev
Service Bulletin/Repair Instructions
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
BSL-Dealer Packa
Service Bulletin/Repair Instructions
Dealer email: In our continuing efforts to ensure the best in customer satisfaction, Lexus has converted Limited Service Campaign (LSC) BSL into Special Service Campaign (SSC) BSL with no expiration date. Lexus will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedal at certain speeds and in certain driving conditions.
BSL-Region email
Service Bulletin/Repair Instructions
Dealer email: In our continuing efforts to ensure the best in customer satisfaction, Lexus has converted Limited Service Campaign (LSC) BSL into Special Service Campaign (SSC) BSL with no expiration date. Lexus will install Smart Stop Technology on the below listed model and model year vehicles. This feature will cut engine power in case of simultaneous application of both the accelerator and brake pedal at certain speeds and in certain driving conditions.
L-SB-0025-14
Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
L-SB-0010-15
Service Bulletin/Repair Instructions
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
LSB008214
Service Bulletin/Repair Instructions
Auto matic Transmission Replacement kPrecautions
LTT016414
Service Bulletin/Repair Instructions
Bluetooth Connectivity for Apple Devices Upgraded to iOS 8.0.X
LSB007214
Service Bulletin/Repair Instructions
HDD Navigation Program Setup
L-SB-0025-14 Rev
Service Bulletin/Repair Instructions
TSB: The Immobilizer and Smart Key Reset is a feature that allows the registration of new keys when all master keys are lost. Once the system is reset, all previously registered keys will be erased.
LSB002514B
Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset
LSB002514
Service Bulletin/Repair Instructions
Immobilizer and Smart Key Reset.
L-SB-0015-10 Rev
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE-June 12, 2014: This bulletin is now obsolete.
L-SB-0021-14
Service Bulletin/Repair Instructions
TSB: Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
LSB002114
Service Bulletin/Repair Instructions
Techstream ECU Flash Reprogramming Procedure.
L-TT-0144-13
Service Bulletin/Repair Instructions
Customers complain of Bluetooth connectivity concerns such as: difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restore their phone data/settings recently.
L-TT-0111-13
Service Bulletin/Repair Instructions
Lexus vehicles are equipped with Supplemental Restraint Systems (SRS), including various airbags and in some models, seat belt pre-tensioners, to help reduce the risk of injury in a collision. If a customer expresses any concerns that the SRS airbags or pre-tensioner devices did not perform as expected (including an unintended deployment event), please follow the steps in the recommendations section below.
L-BO-004-05 Obso
Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0092-13.
L-SB-0060-09
Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0092-13 .
L-SB-0092-13
Service Bulletin/Repair Instructions
The following procedures are recommended during routine maintenance or in the event of a customer concern for wiper performance.
LSB009213B
Service Bulletin/Repair Instructions
Windshield Wiper Blade Maintenance and cleaning
L-SB-0143-11 Rev
Service Bulletin/Repair Instructions
Beginning in 1998, Lexus introduced side airbags as optional equipment. Lexus does NOT recommend replacement of original seat covers with non-Lexus leather or other seat cover materials on vehicles due to the following: Seat covers NOT recommended by Lexus may affect side airbag performance, in general or in part, during an accident. Modifications that negatively affect side airbag performance can result in severe occupant injuries. Seat covers are an integral part of this safety system. Replacing fabric seat covers with non-Lexus leather or other seat cover materials may compromise the effectiveness of this safety system. The design of the seat is complex, integrating safety and strength with comfort and luxury. Lexus strongly discourages modifying original equipment seats that have optional side airbags. Additionally, Lexus strongly advises against the installation or use of aftermarket seat covers, which could impair the performance of the side airbags in the event of an accident.
L-TT-0031-10
Service Bulletin/Repair Instructions
Adhesive & sealant cross reference Information
L-TT-0145-13
Service Bulletin/Repair Instructions
Spots in Window glass
LTT014513
Service Bulletin/Repair Instructions
Spots in Window Glass - vehicle exterior
L-SB-0067-09
Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0081-13.
L-SB-0147-11 Rev
Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0082-13.
LSB008313
Service Bulletin/Repair Instructions
HDD Navigation Map Update Process - Lexus models equipped with Hard Disk Drive (HOD) Navigation require a Special Service Tool and follow a unique process for updating map, points of interest, and system software. Instead of individual DVDs installed into the vehicle, all Map Data is uploaded directly to the HOD system.
L-SB-0081-13
Service Bulletin/Repair Instructions
Updated navigation system firmware has been developed to remedy this condition. This software MUST be installed into the vehicle before performing a map update using the Navigation Update Tool.
L-SB-0101-12 Rev
Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0072-14
L-SB-0182-09 Rev
Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0075-14.
L-TT-0095-12
Service Bulletin/Repair Instructions
If a customer states there is an unpleasant odor in the vehicle from the HVAC system, there are various factors that may be involved.
L-SB-0041-11 Rev
Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0082-14.
L-SB-0060-13
Service Bulletin/Repair Instructions
Some 2006 ? 2014 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
LSB006013A
Service Bulletin/Repair Instructions
HVAC Odor Maintenance
L-TT-0031-10 Rev
Service Bulletin/Repair Instructions
Certain service publications, Technical Service Bulletins, Service Campaign Technical Instructions and Service & Parts Operation Communication Bulletins may reference specifically required adhesives and sealants
L-TT-0068-11 Rev
Service Bulletin/Repair Instructions
Prior to tire rotation use the quick reference chart below to verify the size of the lug nut and the lug nut torque specifications. The quick reference chart is applicable to current generation vehicles only.
L-SB-0021-13
Service Bulletin/Repair Instructions
Some 2008 ? 2013 model year LX 570 vehicles may exhibit a squeal or squeak noise from the front of the vehicle when lightly applying the brakes at low vehicle speeds. A new front brake disc has been made available to address this condition.
L-SB-0148-11 Rev
Service Bulletin/Repair Instructions
Lexus models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote, and system software. The SST is used with all the vehicles to deliver the update, however a unique Activation Number is required for each vehicle.
L-SB-0090-08 Rev
Service Bulletin/Repair Instructions
If a creak, tick, or rattle noise is heard at the top or bottom of the windshield, the source of the noise may be the two windshield stoppers bonded to the top of the windshield or the windshield retainers bonded to the lower edge of the windshield. This bulletin provides the recommended repair procedure to eliminate these types of noises from the windshield area.
L-TT-0116-13
Service Bulletin/Repair Instructions
Navigation/ Multi Info Display Day Mode Operation
L-TT-0114-13
Service Bulletin/Repair Instructions
The vehicle will not start or ready-on and the steering wheel lock is engaged so that the steering wheel may only be turned very little from side-to-side.
LTT011413
Service Bulletin/Repair Instructions
Vehicle no start, Start Stop Run Button LED - Lexus Models with Smart Key with LED
L-SB-0010-13
Service Bulletin/Repair Instructions
A new Special Service Tool (SST 09709-00002) has been introduced to aid in the inspection procedure for certain vehicles equipped with a floor pedal-type parking brake system. This bulletin references the correct method for installing the Brake Pedal Force Gauge. Refer to the appropriate Repair Manual for parking brake pedal travel inspection and adjustment specification.
LSB001013
Service Bulletin/Repair Instructions
Brake Pedal Force Gauge SST for Parking Brake Inspection.
L-SB-0008-13
Service Bulletin/Repair Instructions
Some 2008 ? 2011 model year LX 570 vehicles may exhibit a MIL ?ON? condition with transmission performance DTCs such as P2714, P0751, P0756, P0761, P0766, P0729, P0781, P0894, P2757, or P0776 and/or abnormal transmission shifting. Revised Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) software logic has been developed to address this condition. In some cases, replacement of the automatic transmission may also be required.
L-TT-0047-11 Rev
Service Bulletin/Repair Instructions
Some customers may complain that the Rear Seat Entertainment system is inoperative if they have misplaced the parental passcode for the system.
LTT004711
Service Bulletin/Repair Instructions
Rear Seat Entertainment Parental Control Password Reset/Initialization
Lexus Floor Mat
Service Bulletin/Repair Instructions
In the recent Bi-annual Floor Mat reminder letter distributed November, 2012, Lexus indicated that we were developing support materials that will help remind dealership customers and associates of the importance of proper floor mat usage.
L-SB-0066-11 Rev
Service Bulletin/Repair Instructions
When servicing interior electrical switches and components, please note the precautions in this bulletin to avoid damaging electrical components and switches. Many lubricants, cleaners, and automotive chemicals contain silicone or other compounds that may contaminate electrical contacts, and therefore increase electrical resistance and decrease switch performance. The use of any cleaners or fluids may increase the risk of further damage to electrical components.
L-SB-0127-12
Service Bulletin/Repair Instructions
Some 2008 ? 2011 model year LX 570 vehicles may exhibit a harsh shift on acceleration below 20 mph during the 2?1 downshift. The Engine Control Module/ECM (SAE term: Powertrain Control Module/PCM) calibration has been revised. Use the following repair procedure to address this condition.
LSB010112
Service Bulletin/Repair Instructions
HDD Navigation Kprogrlam Setup
L-SB-0148-11
Service Bulletin/Repair Instructions
This bulletin is now obsolete. Please see L-SB-0083-13.
LSB014811
Service Bulletin/Repair Instructions
HOD Navigation Map Update Process
LSB000111
Service Bulletin/Repair Instructions
World Standard Automatic Transmission Fluid
LSB006009
Service Bulletin/Repair Instructions
Wiper Blade Maintenance and Cleaning
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.