Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
L-SB-0030-24 Rev2
Service Bulletin/Repair Instructions
Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
L-SB-0043-23 Rev1
Service Bulletin/Repair Instructions
The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.
L-SB-0017-19 Rev1
Service Bulletin/Repair Instructions
Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.
L-SB-0030-24 Rev1
Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
L-SB-0030-24
Service Bulletin/Repair Instructions
Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.
L-SB-0020-24
Service Bulletin/Repair Instructions
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
L-SB-0021-24
Service Bulletin/Repair Instructions
Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. •The entire bulletin has been updated.
L-SB-0022-24
Service Bulletin/Repair Instructions
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
L-SB-0023-24
Service Bulletin/Repair Instructions
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
L-SB-0024-24
Service Bulletin/Repair Instructions
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. •The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete
L-SB-0032-23 Rev
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
Bulletin
Service Bulletin/Repair Instructions
SPOC: Effective immediately, Lexus is issuing a stop sale on part numbers 85212-YZZ2L-LX & 85212-YZZ2M-LX, which may have a quality concern relating to a missing kit component (mispack). Lexus is requesting the return of ALL Dealer inventory of these parts to your facing PDC for credit and inspection.
L-SB-0032-23
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
L-SB-0035-21
Service Bulletin/Repair Instructions
OBSOLETE NOTICE May 15, 2023: This bulletin is now obsolete. Please see L-SB-0032-23.
23LE04_Dealer Le
Service Bulletin/Repair Instructions
DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.
23LE04- Multiple
Service Bulletin/Repair Instructions
DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.
L-SB-0011-23
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2019 model year RX 450h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.
LSB004419
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2019 model year RX 450h and 2018 ? 2019 model year RX 450hL vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?P0301 ? Cylinder 1 Misfire Detected ?P0302 ? Cylinder 2 Misfire Detected ?P0303 ? Cylinder 3 Misfire Detected ?P0304 ? Cylinder 4 Misfire Detected ?P0305 ? Cylinder 5 Misfire Detected ?P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.
19LE05 Dealer Pa
Service Bulletin/Repair Instructions
DP: Customer Support Program 19LE05 expired December 1, 2022.
19LE05 Technical
Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022
KLG Dealer Packa
Service Bulletin/Repair Instructions
DP: Limited Service Campaign KLG expired December 01, 2022
KLG Technical In
Service Bulletin/Repair Instructions
TI: 19LE05 Expired December 1, 2022
L-SB-0088-15 Rev
Service Bulletin/Repair Instructions
TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger
L-SB-0035-21 Rev
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition
Safety Recall 22
Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022
L-SB-0004-22
Service Bulletin/Repair Instructions
TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.
L-SB-0004-19 Obs
Service Bulletin/Repair Instructions
OBSOLETE NOTICE October 04, 2021: This bulletin is now obsolete. Please see L-SB-0035-21.
L-SB-0005-21 Obs
Service Bulletin/Repair Instructions
OBSOLETE NOTICE October 04, 2021: This bulletin is now obsolete. Please see L-SB-0035-21.
L-TT-0303-21
Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
L-SB-0018-14 Obs
Service Bulletin/Repair Instructions
OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.
L-SB-0024-21
Service Bulletin/Repair Instructions
TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.
20LC02-TI-Final
Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN 2016-2019 MODEL YEAR RX350 and RX450h
20LC02_Dealer Pa
Service Bulletin/Repair Instructions
DP: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
Lexus PRO21-UFRM
Service Bulletin/Repair Instructions
POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL
Lexus Safety Re
Service Bulletin/Repair Instructions
Lexus Safety Recall and Service Campaign - Technician Certification Requirements
L-SB-0042-20 Rev
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition in which the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.
L-TT-0281-20 Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0005-21
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2021 model year RX 450h vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. This may be due to small amounts of air within the brake actuator assembly. Follow the Repair Procedure in this bulletin to address this condition.
20LC02 - RX - Fr
Service Bulletin/Repair Instructions
FAQ: SPECIAL SERVICE CAMPAIGN 20LC02
20LC02-TI-Final-
Service Bulletin/Repair Instructions
TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN 2016-2019 MODEL YEAR RX350 and RX450h
20LE02_Dealer Pa
Service Bulletin/Repair Instructions
DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2019 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.
L-SB-0042-20
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition where the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.
L-TT-0294-20
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0039-20
Service Bulletin/Repair Instructions
TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles.
L-SB-0024-20 Rev
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2019 model year RX 350 and RX 450h vehicles may exhibit a condition in which the inside rear door handle does not open the door. This condition occurs when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body. Follow the Repair Procedure in this bulletin to address this condition.
L-SB-0094-16 Rev
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2020 model year Lexus vehicles with navigation (version less than A1##8020) may exhibit one or more of the following conditions: ?Pink or purple flashing navigation screen. ?Black or blank navigation screen. ?Navigation reset or rebooted intermittently.
Customer Support
Service Bulletin/Repair Instructions
RE: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative.
L-SB-0024-20
Service Bulletin/Repair Instructions
TSB: Some 2016 - 2019 model year RX 350 and RX 450h vehicles second row seat occupants may experience a condition where the inside rear door handle may not open the door. This condition is caused when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body
L-SB-0023-20
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.
Special Service
Service Bulletin/Repair Instructions
DL: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.
L-SB-0008-20
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.
L-SB-0179-17 Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates
L-TT-0254-18
Service Bulletin/Repair Instructions
TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.
L-TT-0281-20
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0060-13 Obs
Service Bulletin/Repair Instructions
TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.
19LC05 - Dealer
Service Bulletin/Repair Instructions
Dealer Package: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
19LC05 - Region
Service Bulletin/Repair Instructions
Region Email: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.
19LC05 DD RX450h
Service Bulletin/Repair Instructions
Dealer Daily Message: **Dealer Letter Available on TIS** Certain 2016 ? 2019 Model Year RX 450h Oil Cooler Pipe ? Special Service Campaign 19LC05 Dealer Letter and Technical Instructions are now available on TIS.
Oil Cooler Pipe
Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19LC05 OIL COOLER PIPE CERTAIN 2016 ? 2019 RX 450h
19LE05 - Dealer
Service Bulletin/Repair Instructions
Dealer Package: December 10, 2019 Vehicle total has decreased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG.
KLG_Dealer Packa
Service Bulletin/Repair Instructions
Dealer Package: 12/10/2019 Vehicle total has increased by approximately 6,260 vehicles. Vehicles were moved from Customer Support Program 19LE05 and added to Limited Service Campaign KLG. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
L-SB-0170-17_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE December 10, 2019 Rev2: ? The Parts Information and Required Tools & Equipment sections have been updated. November 14, 2018 Rev1: ? The Parts Information and Required Tools & Equipment sections have been updated. Any previous printed versions of this bulletin should be discarded. SUPERSESSION NOTICE The information contained in this bulletin supersedes SB No. L-SB-0074-14. ? The Part Information and Required Tools & Equipment, and On-Vehicle Data Navigation Update sections have been updated. Service Bulletin No. L-SB-0074-14 is obsolete and any printed versions should be discarded. Lexus models equipped with the HDD Navigation (EMV-N) system require a Special Service Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The SST is used with all vehicles to deliver the update; however, a unique activation number is required for each vehicle. Activation numbers are provided in an Activation Card Number pamphlet available through the normal parts ordering system. Use the process described in this bulletin to perform the update.
L-TT-0242-18_Rev
Service Bulletin/Repair Instructions
TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.
L-SB-0044-19
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2019 model year RX450h and 2018 ? 2019 model year RX450hL vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ? P0301 ? Cylinder 1 Misfire Detected ? P0302 ? Cylinder 2 Misfire Detected ? P0303 ? Cylinder 3 Misfire Detected ? P0304 ? Cylinder 4 Misfire Detected ? P0305 ? Cylinder 5 Misfire Detected ? P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.
L-TT-0235-17_Rev
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
L-TT-0272-19
Service Bulletin/Repair Instructions
TT: Some vehicles with Pioneer 12.3? (or 10.3? IS) Navigation may encounter an intermittent Pink flash on the display followed by a system reset.
Lexus Customer R
Service Bulletin/Repair Instructions
Dealer Package: Follow-Up Owner Notification Letter Mailing Date The Campaign Follow-Up Owner Notification(s) will begin in Late October 2019. Owner notifications will be sent over a period of several weeks consistent with parts availability. To ensure customer satisfaction, Lexus requests that dealers complete Safety Recalls/Special Service Campaigns on any used vehicles currently in dealer inventory prior to customer delivery. However, if the campaign cannot be completed (for example, due to remedy parts availability), delivery of a covered vehicle is acceptable if disclosed to the customer that the vehicle is involved in a Safety Recall/Special Service Campaign. Lexus expects dealers to use the attached Customer Contact and Vehicle Disclosure Form to obtain vehicle buyer information. Dealers are expected to provide a copy of the completed form, along with the most current FAQ for that campaign, to the vehicle buyer. Lexus and the dealer may use this information to contact the customer when the remedy becomes available.
Lexus Dealer Dai
Service Bulletin/Repair Instructions
Dealer Daily Message: Lexus plans to send Safety Recall/Special Service Campaign Follow-Up Notices for the above referenced campaigns to remind owners whose vehicles have not yet had campaign repairs completed.
Lexus Region Let
Service Bulletin/Repair Instructions
Region Letter: Lexus plans to conduct Safety Recall/Special Campaign follow-up notifications to owners whose vehicles have not yet had the following Safety Recall/Special Service Campaign repairs completed. Please note the following information for Area associates.
19LE05 - Area Le
Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
19LE05 - Region
Service Bulletin/Repair Instructions
Region Email: The Data Communication Module (DCM) in the subject vehicles is equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated. Note: Lexus has initiated a Limited Service Campaign and a Customer Support Program to resolve this issue related to the Safety Connect system. Both of these programs provide the same free remedy to correct this issue with Safety Connect. Lexus recommends that customers have the free remedy performed before reactivating Safety Connect. Vehicles that had an active Safety Connect subscription on or after 10/1/2017 were included in Limited Service Campaign LSC KLG. Vehicles that did not have an active Safety Connect subscription on or after 10/1/2017 but are affected by this condition are included in this Customer Support Program (19LE05).
19LE05-KLG - TI-
Service Bulletin/Repair Instructions
Technical Instructions: TECHNICAL INSTRUCTIONS FOR LIMITED SERVICE CAMPAIGN KLG CUSTOMER SUPPORT PROGRAM 19LE05 SAFETY CONNECT SYSTEM ? VEHICLE LOCATION INACCURATE CERTAIN 2011 ? 2017 MODEL YEAR LS, 2013 ? 2016 MODEL YEAR LS Hybrid, 2011 ? 2017 MODEL YEAR GS, 2016 ? 2017 MODEL YEAR GS-F, 2013 ? 2017 MODEL YEAR GS Hybrid, 2010 ? 2017 MODEL YEAR IS, 2011 ? 2015 MODEL YEAR IS-C, 2013 ? 2014 MODEL YEAR IS-F, 2015 ? 2017 MODEL YEAR RC, 2015 ? 2017 MODEL YEAR RC-F, 2011 ? 2017 MODEL YEAR CT, 2010 ? 2017 MODEL YEAR RX, 2010 ? 2017 MODEL YEAR RX Hybrid, 2015 ? 2017 MODEL YEAR NX, 2015 ? 2017 MODEL YEAR NX Hybrid, 2010 ? 2017 MODEL YEAR LX, 2010 ? 2018 MODEL YEAR GX, 2010 ? 2017 MODEL YEAR ES, 2013 ? 2017 MODEL YEAR ES Hybrid Updated 10/17/2019
L-TT-0221-17_Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
KLG - Dealer Pac
Service Bulletin/Repair Instructions
Dealer Package: 10/02/19 KLG: Vehicle applicability for remedy in relation to Safety Connect Subscription. The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
KLG_Area Letter_
Service Bulletin/Repair Instructions
Area Letter: The Data Communication Module (DCM) in the subject vehicles are equipped with software to identify the location of the vehicle using the Global Positioning System (GPS) to support features of the Safety Connect system. Due to incorrect programming in the DCM software, after November 2nd, 2019, the GPS coordinates for this system will be calculated incorrectly. This will cause the system to use incorrect vehicle coordinates if one of the system?s features is activated.
L-SB-0018-14_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.
L-SB-0148-17_Rev
Service Bulletin/Repair Instructions
TSB: Some 2015 ? 2017 model year NX200t, NX300h, and 2016 ? 2017 model year RX350 and RX450h vehicles may exhibit an intermittent MIL ON condition with Diagnostic Trouble Code (DTC) B1000 (Center Airbag Sensor Assembly Malfunction) stored in the history. This condition does not affect the proper operation of the Supplemental Restraint System (SRS). The SRS Electronic Control Unit (ECU) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition. REVISION NOTICE April 19, 2019 Rev2: ? The Warranty Information and Calibration Information sections have been updated. September 12, 2018 Rev1: ? The Warranty Information, Parts Information, and Calibration Information sections have been updated. Any previous printed versions of this bulletin should be discarded.
L-SB-0004-19
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2018 model year RX450h vehicles may exhibit a squawk or knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
L-SB-0038-18
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2019 model year RX350 and RX450h vehicles may exhibit a condition where there is a noticeable seat heater temperature difference between the driver and/or passenger seats. Follow the Repair Procedure in this bulletin to address this condition.
L-SB-0021-18-Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE October 01, 2018 Rev1: ? The Repair Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2016 ? 2018 model year RX350 and RX450h vehicles may exhibit a condition where water enters the door lock bezel. This condition may cause the door cable to become frozen and inoperable in freezing conditions. Follow the Repair Procedure in this bulletin to address this condition.
L-TT-250-18
Service Bulletin/Repair Instructions
TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.
L-SB-0148-17-Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE September 12, 2018 Rev1: ? The Warranty Information, Parts Information, and Calibration Information sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2015 ? 2017 model year NX200t, NX300h, and 2016 ? 2017 model year RX350 and RX450h vehicles may exhibit an intermittent MIL ON condition with Diagnostic Trouble Code (DTC) B1000 (Center Airbag Sensor Assembly Malfunction) stored in the history. This condition does not affect the proper operation of the Supplemental Restraint System (SRS). The SRS Electronic Control Unit (ECU) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition.
L-TT-0245-18
Service Bulletin/Repair Instructions
TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.
L-SB-0023-18
Service Bulletin/Repair Instructions
TSB: Some 2016 ? 2018 model year RX 450h and 2018 model year RX 450h L vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P3190 (Poor Engine Power). This condition may occur when operating the vehicle in high altitude and high temperature conditions. The engine control module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition.
L-TT-0242-18
Service Bulletin/Repair Instructions
TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or "in the red zone," (Fig.1) on a vehicle with no other symptoms of overheating.
L-SB-0084-15_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2017 - 2018 model year vehicles. * The Introduction and Download/Installation Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. A download and installation are required to activate the Enform suite of apps and data services before they are used for the first time on new vehicles. The download and installation process may also be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the download and installation procedure, individual Enform apps may periodically update through an over-the-air update system. Follow the procedure in this bulletin to perform the download/installation procedure and app updates.
L-TT-0221-17Rev1
Service Bulletin/Repair Instructions
Diagnosis of bluetooth connectivity complaints.
L-TT-0218-17_Rev
Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory. 1. First type is generation 6 or 7 which utilizes HDD (Hard Disc Drive). Pioneer models that begin with NXH, have Map Data, Operating System and other Information in the Hard Disc Drive. With this system if a radio is being sent back for an exchange. The original Hard Disc Drive needs to be removed and installed into the newly serviced radio. 2. The Second type is Generation 8 Navigation system which utilizes the Micro SD Card. Pioneer models that begin with NXF, have map data in the Micro SD card. This is a customer accessible Micro SD card which can be found behind the front flip cover. The original Micro SD card should be removed and installed into the newly serviced radio.
L-SB-0021-14_Obs
Service Bulletin/Repair Instructions
TSB: OBSOLETE NOTICE January 22, 2018: This bulletin is now obsolete. Please see L-SB-0001-18.
L-SB-0002-18
Service Bulletin/Repair Instructions
TSB: Some 2014 - 2017 model year Lexus vehicles may exhibit a MIL "ON" condition with Diagnostic Trouble Code (DTC) P2610 (Engine Off Timer Performance) present. The Engine Control Module (ECM) (SAE term: Powertrain Control Module [PCM]) logic has been modified to reduce the possibility of this condition. Follow the Repair Procedure below to address this condition.
L-SB-0001-18
Service Bulletin/Repair Instructions
TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit
L-SB-0014-16_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.
L-TT-0237-18
Service Bulletin/Repair Instructions
TT: Special Service Tools: Injector Seal Tool Sets. In the event that injector seal repair is required on vehicles equipped with a direct injection fuel system, a Special Service Tool Set is required to properly install the seal onto the injector. As new vehicle configurations have been released, several injector seal tool sets have been distributed to accommodate these new vehicles. There are a total of three injector seal tool sets for Lexus models, located in the appropriate SST cabinets. Each kit contains multiple pieces as shown in the diagram below. The individual pieces must remain together to ensure these tools are used correctly. Refer to the repair manual for the tool information to ensure the correct tool is used for the desired application.
L-SB-0045-12 Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE December 13, 2017 Rev1: Applicability has been updated to include 2013 ? 2017 model year RX 450h vehicles. The Introduction and Repair Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. Some 2010 ? 2017 model year RX 450h vehicles may exhibit one or more of the following conditions: MIL ?ON? with DTC P0300/00, P0301/00, P0302/00, P0303/00, P0304/00, P0305/00, and/or P0306/00 present. Rough running on initial start-up after a cold soak Follow the Repair Procedure in this bulletin to address these conditions.
L-TT-0235-17
Service Bulletin/Repair Instructions
TT: HVAC drain tube is found to blocked/clogged.
L-SB-0175-17
Service Bulletin/Repair Instructions
TSB: NOTE This Service Bulletin is ONLY applicable to RX models with VINs starting with ?2T2.? Vehicles with VINs starting with ?JTJ? are NOT affected. Some 2016 ? 2017 model year RX 350 and RX 450h vehicles produced in North America may exhibit a ?spring? noise upon release of the accelerator pedal. Follow the Repair Procedure below to address this condition.
L-TT-0227-17_Rev
Service Bulletin/Repair Instructions
TT: Previously, an error message was received when performing DCM activation initiated by Techstream. This condition has been remedied, and DCM activation utilizing Techstream can now be resumed.
L-SB-0151-17
Service Bulletin/Repair Instructions
TSB: The purpose of this bulletin is to notify technicians of the best practices to help reduce brake vibration conditions for our customers. The condition can occur at any time if improper torque is applied to lug nuts. Over time, even one lug nut over- or under-torqued can cause a vibration condition. When lug nuts are over-torqued, this causes the rotor to have a runout condition, which can lead to brake vibration conditions.
L-TT-0227-17
Service Bulletin/Repair Instructions
TT: An error message is received when performing DCM activation initiated by Techstream. This is a known condition and will be remedied in the near future. Please discontinue DCM activations utilizing Techstream until further notice.
L-SB-0137-17
Service Bulletin/Repair Instructions
TSB: Some 2016 - 2017 model year RX 350 and RX 450h vehicles may exhibit a condition in which the Power Back Door (PBD) is inoperative or the back door latch does not release, with Diagnostic Trouble Code (DTC) B2250 "Back Door Closer Malfunction" or DTC B2250 and DTC B2251 "Back Door Closer Switch Malfunction" set. In some cases, this condition may be associated with cold weather. Follow the Repair Procedure in this bulletin to address this condition.
L-TT-0222-17
Service Bulletin/Repair Instructions
TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.
L-SB-0121-17
Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2016 model year Lexus vehicles may not unlock with either the Smart Entry or the wireless remote. The door lock can be placed in the middle position between lock and unlock when exiting the vehicle. This can cause the door lock to be inoperative.
L-TT-0182-15
Service Bulletin/Repair Instructions
TT: Rev1 iPhone text messages do not appear on multimedia display.
L-TT-0221-17
Service Bulletin/Repair Instructions
This bulletin is regarding the Diagnosis of Bluetooth Connectivity Complaints: Some customers may encounter Bluetooth® connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.
L-SB-0014-08_Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE March 22, 2017 Rev2: ? Applicability has been updated to include 2016-2017 model year Lexus vehicles. ? February 11, 2015 Rev1: Applicability has been updated to include 2006 ? 2015 model year Lexus vehicles. On some vehicles, when Rapgard? is removed, the paint may have a stained appearance. These stains appear to be under the clear coat. The stain patterns are usually under wrinkles in the Rapgard?. These wrinkles sometimes trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces, such as the hood, roof and trunk. Stains can be removed by heating the stained surface to remove the trapped moisture. Use the following procedure to address this condition.
L-TT-0218-17
Service Bulletin/Repair Instructions
TT: This bulletin is regarding best practices when handling navigation systems that use Hard Disc Drive or Micro SD Card memory.
L-SB-0110-17
Service Bulletin/Repair Instructions
TSB: Some 2010 ? 2016 model year RX 450h vehicles may exhibit a squawk and/or a knocking type noise coming from the engine compartment when releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.
L-SB-0088-15
Service Bulletin/Repair Instructions
LSB: This bulletin includes basic procedures for preforming a Rescue Charge on Ni-MH High Voltage (HV) Batteries. This bulletin should be used in conjunction with the Repair Manual while performing the Rescue Charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) Charger.
GLL Dealer Packa
Service Bulletin/Repair Instructions
Dealer Letter Email: In the subject vehicles the power function of the back door could become inoperative if there is interference from an object while using the power back door. Lexus has developed a new power back door Electronic Control Unit (ECU) to prevent this condition from occurring.
GLL RX350 and RX
Service Bulletin/Repair Instructions
Dealer Package: In the subject vehicles the power function of the back door could become inoperative if there is interference from an object while using the power back door. Lexus has developed a new power back door Electronic Control Unit (ECU) to prevent this condition from occurring.
GLL Region Lette
Service Bulletin/Repair Instructions
Region Letter: In the subject vehicles the power function of the back door could become inoperative if there is interference from an object while using the power back door. Lexus has developed a new power back door Electronic Control Unit (ECU) to prevent this condition from occurring.
GLL TI RX350 and
Service Bulletin/Repair Instructions
Technical Instructions: In the subject vehicles the power function of the back door could become inoperative if there is interference from an object while using the power back door. Lexus has developed a new power back door Electronic Control Unit (ECU) to prevent this condition from occurring.
L-SB-0094-16
Service Bulletin/Repair Instructions
TSB: Some 2013 ? 2016 model year FR-S vehicles may exhibit a high pitch chirp or squeak noise from the high pressure Fuel Pump Assembly when the engine is fully warmed-up and idling. Follow the procedure in this bulletin to address this condition.
L-SB-0060-13 Rev
Service Bulletin/Repair Instructions
TSB: REVISION NOTICE November 10, 2016 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year applicable Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2006 ? 2017 model year Lexus vehicles may exhibit odors naturally occurring from the HVAC system and/or related environmental factors. Although there is no way to eliminate these odors, follow the General Procedure in this bulletin to minimize the odors experienced.
L-SB-0084-15
Service Bulletin/Repair Instructions
LSB: A download and installation process is required to activate the Enform suite of Apps & Data Services before they are used for the first time on new vehicles. The download and installation process may also need to be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on the file size, cellular connection speed, and other factors. Following the download and installation process, small Enform? App updates may also occur via an over the air update system. Follow the procedure below to perform the download and installation process.
L-TT-0162-14 Rev
Service Bulletin/Repair Instructions
TT: Some customers may experience Bluetooth disconnections or loss of SMS Text Message Functionality on the navigation/audio system with Android phones OS 4.4 or later. This condition tends to occur to customers who have many previous text messages on their phones.
L-TT-0212-16
Service Bulletin/Repair Instructions
TT: Front Brake Vibration Key Points: * Issue can occur at any time if improper torque is applied on lug nuts * Over time, even one lug nut over or under torqued, can cause a vibration issue * When lug nuts are over torqued, this causes the rotor to have a runout out condition which can lead to brake vibration concerns * Brake vibration issues can occur at parking lot to highway speeds * Brake vibration issues can occur at light to moderate braking * Tightening lug nuts in a star pattern method during the torqueing process will assure that even/equal pressure is applied across the rotor hub surface * Torque sticks/wrenches should be used to apply accurate torque values when tightening * Do Not use impact guns/ratchets to completely run lug nuts up to the wheel surface
L-TT-0211-16
Service Bulletin/Repair Instructions
TT: Customers experience a power back door emblem sensor which is inoperative or difficult to operate.
L-SB-0021-14 Rev
Service Bulletin/Repair Instructions
TSB: Revision Notice: Applicability section has been updated to include 2016-2017 applicable model year Lexus vehicles. The Repair Procedure section, Required Tools & Equipment section, and the Repair Procedure section has been updated. Flash reprogramming allows the ECU software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines use of the Technical Information System (TIS) and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information.
GLE_TI_RX450H_Pu
Service Bulletin/Repair Instructions
Technical Instructions: The fuel pump gasket replacement and reinstallation section has been updated to include additional installation techniques to ensure the fuel sending unit arm does not get wedged in the tank.
L-SB-0040-16
Service Bulletin/Repair Instructions
TSB: SOME 2016 MODEL YEAR RX350 AND RX450H VEHICLES MAY EXHIBIT A CONDITION IN WHICH THE POWER BACK DOOR (PBD) IS INOPERATIVE IN THE OPENING AND CLOSING DIRECTIONS WITH DIAGNOSTIC TROUBLE CODE (DTC) B2220 PRESENT, OR INOPERATIVE IN THE CLOSING DIRECTION ONLY WITH DTCS B2226 AND B2227 PRESENT. FOLLOW THE REPAIR PROCEDURE IN THIS BULLETIN TO ADDRESS THIS CONDITION.
GLE_Dealer Lette
Service Bulletin/Repair Instructions
Dealer Letter: In the subject vehicles the fuel level float arm in the fuel tank may become obstructed and cause the fuel level gauge to display an inaccurate reading. This could result in the vehicle running out of fuel during operation. If this occurs, the vehicle may illuminate the check engine light and enter EV fail-safe mode.
GLE_Region Lette
Service Bulletin/Repair Instructions
Region Letter: In the subject vehicles the fuel level float arm in the fuel tank may become obstructed and cause the fuel level gauge to display an inaccurate reading. This could result in the vehicle running out of fuel during operation. If this occurs, the vehicle may illuminate the check engine light and enter EV fail-safe mode.
GLE_TI_RX450h_Pu
Service Bulletin/Repair Instructions
Technical Instructions: In the subject vehicles the fuel level float arm in the fuel tank may become obstructed and cause the fuel level gauge to display an inaccurate reading. This could result in the vehicle running out of fuel during operation. If this occurs, the vehicle may illuminate the check engine light and enter EV fail-safe mode.
RX 450HA
Service Bulletin/Repair Instructions
REGION LETTER EMAIL: IN THE SUBJECT VEHICLES THE FUEL LEVEL FLOAT ARM IN THE FUEL TANK MAY BECOME OBSTRUCTED AND CAUSE THE FUEL LEVEL GAUGE TO DISPLAY AN INACCURATE READING. THIS COULD RESULT IN THE VEHICLE RUNNING OUT OF FUEL DURING OPERATION. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND ENTER EV FAIL-SAFE MODE.
RX 450HB
Service Bulletin/Repair Instructions
REGION LETTER: IN THE SUBJECT VEHICLES THE FUEL LEVEL FLOAT ARM IN THE FUEL TANK MAY BECOME OBSTRUCTED AND CAUSE THE FUEL LEVEL GAUGE TO DISPLAY AN INACCURATE READING. THIS COULD RESULT IN THE VEHICLE RUNNING OUT OF FUEL DURING OPERATION. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND ENTER EV FAIL-SAFE MODE.
RX 450HC
Service Bulletin/Repair Instructions
DEALER LETTER EMAIL: IN THE SUBJECT VEHICLES THE FUEL LEVEL FLOAT ARM IN THE FUEL TANK MAY BECOME OBSTRUCTED AND CAUSE THE FUEL LEVEL GAUGE TO DISPLAY AN INACCURATE READING. THIS COULD RESULT IN THE VEHICLE RUNNING OUT OF FUEL DURING OPERATION. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND ENTER EV FAIL-SAFE MODE.
RX 450HD
Service Bulletin/Repair Instructions
DEALER LETTER: IN THE SUBJECT VEHICLES THE FUEL LEVEL FLOAT ARM IN THE FUEL TANK MAY BECOME OBSTRUCTED AND CAUSE THE FUEL LEVEL GAUGE TO DISPLAY AN INACCURATE READING. THIS COULD RESULT IN THE VEHICLE RUNNING OUT OF FUEL DURING OPERATION. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND ENTER EV FAIL-SAFE MODE.
RX 450HE
Service Bulletin/Repair Instructions
TECHNICAL INSTRUCTIONS: IN THE SUBJECT VEHICLES THE FUEL LEVEL FLOAT ARM IN THE FUEL TANK MAY BECOME OBSTRUCTED AND CAUSE THE FUEL LEVEL GAUGE TO DISPLAY AN INACCURATE READING. THIS COULD RESULT IN THE VEHICLE RUNNING OUT OF FUEL DURING OPERATION. IF THIS OCCURS, THE VEHICLE MAY ILLUMINATE THE CHECK ENGINE LIGHT AND ENTER EV FAIL-SAFE MODE.
L-SB-0032-16
Service Bulletin/Repair Instructions
TSB: Some 2014 ? 2016 Lexus vehicles may exhibit a navigation system rebooting condition. (This condition may be due to an errant data broadcast by Toyota's traffic and weather data service provider.) Follow the process in this bulletin to reset the navigation system.
L-TT-0204-16
Service Bulletin/Repair Instructions
TT: Multimedia systems reset procedure should be performed when the multimedia system no longer responds or reboots itself.
DEN-N3D7B-06
Service Bulletin/Repair Instructions
THIS COMMUNICATION IS INFORMING TOYOTA OF A DELAMINATION ISSUE WITHIN AN I.C. PRODUCED BY NXP AND ASSEMBLED INTO AIRBAG SENSOR SUPPLIED BY DENSO INTERNATIONAL AMERICA, INC. THIS DELAMINATION ISSUE MANIFESTS ITSELF AS AN OPEN CIRCUIT WITHIN THE SENSOR, CAUSING A DTC TO BE SET ON THE VEHICLE ALONG WITH A DECLARING AIRBAG LIGHT.
L-TT-0203-16
Service Bulletin/Repair Instructions
TT: Some customers may find the operation of the ventilated seat blowers to be loud when operating in the high position or linked to the HVAC operation (Auto mode).
L-TT-0179-15 REV
Service Bulletin/Repair Instructions
TT: AFTER THE DCM HAS BEEN REPLACED, LEXUS ENFORM REMOTE IS UNABLE TO REMOTE UNLOCK/LOCK THE DOORS OR REMOTE START THE VEHICLE.
L-TT-0179-15 Rev
Service Bulletin/Repair Instructions
TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.
L-TT-0202-16
Service Bulletin/Repair Instructions
TT: Some customers may experience difficulty programming HomeLink.
L-TT-0201-16
Service Bulletin/Repair Instructions
TT: Some vehicles may experience a squawk type noise when pressing down on the brake pedal.
L-SB-0014-16
Service Bulletin/Repair Instructions
LSB: The purpose of this Technical Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner's Manual will highlight the importance of proper maintenance and provide guidance for care.
LSB001416
Service Bulletin/Repair Instructions
Leather Care Best Practices.
-SB-0034-15 Rev1
Service Bulletin/Repair Instructions
LSB: 2016 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver?s side and, if applicable, passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
L-SB-0030-15 REV
Service Bulletin/Repair Instructions
LSB: 2016 MODEL YEAR LEXUS VEHICLES ARE EQUIPPED WITH FACTORY INSTALLED XM SATELLITE RADIO, INCLUDING A 90-DAY FREE CUSTOMER TRIAL. AS PART OF THE PRE-DELIVERY SERVICE (PDS) PROCESS, ENSURE THAT THE XM SATELLITE RADIO IS ACTIVATED AND READY FOR USE.
L-SB-0031-15 REV
Service Bulletin/Repair Instructions
LSB: LONG-TERM OR OFF-SITE STORAGE REQUIRES SPECIAL CARE TO KEEP VEHICLES FACTORY FRESH AND READY FOR DELIVERY. THE FOLLOWING GUIDELINES SHOULD BE PERFORMED TO MINIMIZE VEHICLE COMPONENT/PART DEGRADATION DUE TO EXTENDED VEHICLE STORAGE CONDITIONS. LONG-TERM STORAGE AND AFFECT A VEHICLE'S SYSTEMS AND COMPONENTS. ANY PROBLEMS THAT ARE FOUND SHOULD BE CORRECTED IMMEDIATELY.
L-SB-0034-15 REV
Service Bulletin/Repair Instructions
LSB: 2016 MODEL YEAR VEHICLES ARE EQUIPPED WITH DRIVERS SIDE FLOOR MAT RETAINING CLIPS TO SECURE THE FLOOR MAT IN THE CORRECT POSITION. IN ADDITION, SOME MODELS MAY UTILIZE RETAINING CLIPS FOR PASSENGER SIDE AND REAR SEAT FLOOR MATS AS WELL. FOLLOW THE APPROPRIATE INSTALLATION PROCEDURE TO ATTACH THE DRIVERS SIDE AND, IF APPLICABLE, PASSENGERS SIDE AND REAR SEAT FLOOR MATS TO THE VEHICLE CARPET USING THE FLOOR MAT RETAINING CLIPS DURING PRE-DELIVERY SERVICE (PDS).
LSB-0030-15 Rev1
Service Bulletin/Repair Instructions
LSB: 2016 model year Lexus vehicles are equipped with factory installed XM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
LSB-0031-15 Rev1
Service Bulletin/Repair Instructions
LSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage and affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
L-SB-0033-15 REV
Service Bulletin/Repair Instructions
LSB: DURING THE MANUFACTURING PROCESS, TIRES ARE MOUNTED ON THE VEHICLE AS MATCHED SETS TO HELP REDUCE CONDITIONS SUCH AS PULLING OR DRIFTING. IF THE WHEELS ARE REPLACED OR REFINISHED BEFORE VEHICLE DELIVERY, IT IS IMPORTANT THAT THE TIRES REMAIN ON THE VEHICLE IN THE SAME LOCATION AND IN THE SAME DIRECTION OF ROTATION. PLEASE REFER TO THE FOLLOWING PROCEDURE TO ENSURE THAT THE ORIGINAL TIRES STAY IN THE SAME LOCATION ON THE VEHICLE.
LSB-0033-15 Rev1
Service Bulletin/Repair Instructions
LSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.
L-SB-0008-16
Service Bulletin/Repair Instructions
LSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life. As a matter of policy, Toyota does NOT provide warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer?s responsibility to maintain specified State of Charge (SOC) of the vehicle?s battery while in stock and assure proper State of Charge (SOC) at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, all dealers should check battery State of Charge (SOC) and recharge, if necessary, within 48 hours of delivery to customers.
LSB000816
Service Bulletin/Repair Instructions
Battery Maintenance During PDS
LSB008815
Service Bulletin/Repair Instructions
High Voltage (HV) Battery Rescue Charge (HEV Workstation/GRX-5100
L-TT-0144-13 REV
Service Bulletin/Repair Instructions
TT: SOME CUSTOMERS MAY ENCOUNTER BLUETOOTH CONNECTIVITY CONCERNS SUCH AS: DIFFICULTY TO PAIR THE PHONE. INTERMITTENT BLUETOOTH FAILURE TO CONNECT TO THE VEHICLE WHEN FIRST TURNING ON THE VEHICLE. VARIOUS BLUETOOTH AUDIO FUNCTIONS ARE NO LONGER FUNCTIONING WITH THE CUSTOMER'S PHONE SUCH AS ABILITY TO CHANGE THE TRACK USING THE STEERING WHEEL CONTROLS. THESE CONCERNS CAN BE CAUSED BY CHANGES MADE ON THE CUSTOMER'S PHONE. MAKE SURE TO INQUIRE WITH THE CUSTOMER IF THE CONNECTIVITY CONCERNS OCCURRED AFTER RECEIVING AN OPERATING SYSTEM UPDATE ON THEIR PHONE OR THEY HAVE RESTORED THEIR PHONE DATA/SETTINGS RECENTLY.
L-TT-0144-13 Rev
Service Bulletin/Repair Instructions
TT: Some customers may encounter Bluetooth connectivity concerns such as: Difficulty to pair the phone. Intermittent Bluetooth failure to connect to the vehicle when first turning on the vehicle. Various Bluetooth Audio functions are no longer functioning with the customer's phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer's phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or they have restored their phone data/settings recently.
L-TT-0162-14 REV
Service Bulletin/Repair Instructions
TT: SOME CUSTOMERS MAY EXPERIENCE BLUETOOTH DISCONNECTIONS OR LOSS OF SMS TEXT MESSAGE FUNCTIONALITY ON THE NAVIGATION/AUDIO SYSTEM WITH ANDROID PHONES OS 4.4 OR LATER. THIS CONDITION TENDS TO OCCUR TO CUSTOMERS WHO HAVE MANY PREVIOUS TEXT MESSAGES ON THEIR PHONES.
L-SB-0073-15
Service Bulletin/Repair Instructions
LSB: To minimize battery discharge during transportation and storage, the D/C Cut Fuse (10A) has been removed at the assembly plant and temporarily stored in the engine compartment Relay Block. Reinstall the D/C Cut Fuse (10A) into its original location and clear all related Diagnostic Trouble Codes (DTCs) during Pre-Delivery Service (PDS).
L-SB-0074-15
Service Bulletin/Repair Instructions
LSB: This bulletin provides general high-voltage safety precautions for the hybrid system. The hybrid system circuits operate with up to 650 volts. These high voltages are dangerous and can cause severe personal injuries, burns, and electrical shock if proper safety precautions are NOT followed. Be sure to carefully review all applicable Repair Manual procedures BEFORE performing service. As a policy, and to ensure safety, no Lexus dealership technician is qualified to service or repair hybrid vehicles until Lexus course L071 has been successfully completed.
L-SB-0067-15
Service Bulletin/Repair Instructions
LSB: The front license plate mounting bracket and 2 self-tapping screws for the 2016 model year RX 350 and RX 450h are stored in the glove compartment of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).
L-SB-0071-15
Service Bulletin/Repair Instructions
LSB: Some 2016 model year RX 350 and RX 450h vehicles are equipped with a compass in the rear view mirror. In order for the compass to correctly indicate the direction that the vehicle is heading, it must be calibrated prior to vehicle delivery. Use one of the two following procedures to perform initial calibration during Pre-Delivery Service (PDS).
L-SB-0063-15
Service Bulletin/Repair Instructions
LSB: 2016 Model year RX 350 and RX 450h vehicles are equipped with a direct-type Tire Pressure Warning System (TPWS). Each tire (including the spare tire) has a tire pressure warning valve/sensor that measures tire pressure. The data is transmitted to the Tire Pressure Warning System antenna/receiver and then to the Tire Pressure Warning System ECU. After adjusting all tires to the standard air pressure, perform initialization of the tire pressure warning system during Pre-Delivery Service (PDS) according to the procedure outlined below.
L-SB-0011-14 Rev
Service Bulletin/Repair Instructions
TSB: Hybrid vehicles are equipped with 2 types of batteries: ? Hybrid Vehicle (HV) battery ? 12-volt auxiliary battery If the vehicle is put into storage, the state of charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Please perform the following maintenance service for the HV battery and 12-volt auxiliary battery.
L-SB-0033-15
Service Bulletin/Repair Instructions
LSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Please refer to the following procedure to ensure that the original tires stay in the same location on the vehicle.
L-SB-0034-15
Service Bulletin/Repair Instructions
LSB: 2016 model year vehicles are equipped with driver's side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate installation procedure to attach the driver's side, and if applicable, passenger's side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).
LSB003315
Service Bulletin/Repair Instructions
The Position before New Vehicle Delivery
LSB003415
Service Bulletin/Repair Instructions
Floor Mat Installation During PDS
L-SB-0030-15
Service Bulletin/Repair Instructions
LSB: 2016 model year Lexus vehicles are equipped with factory installed XM Satellite Radio, including a 90-day free customer trial. As part of the Pre-Delivery Service (PDS) process, ensure that the XM Satellite Radio is activated and ready for use.
L-SB-0031-15
Service Bulletin/Repair Instructions
LSB: Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect a vehicle's systems and components. Any problems that are found should be corrected immediately.
LSB003015
Service Bulletin/Repair Instructions
XM Actvation Confirmation during PDS
LSB003115
Service Bulletin/Repair Instructions
Long-Term Vehicle Storage Guidelines
L-SB-0010-15
Service Bulletin/Repair Instructions
LSB: The procedure in this bulletin is a general guideline on how to properly diagnose the air conditioning system after a component failure. Refer to the applicable Repair Manual for vehicle specific repair procedures and parts.
L-TT-0179-15
Service Bulletin/Repair Instructions
TT: After the DCM has been replaced, Lexus Enform Remote is unable to remote unlock/lock the doors or remote start the vehicle.