Vehicle report

2018 LEXUS RX HYBRID

Service bulletins

101 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

L-SB-0030-24 Rev2

Service Bulletin/Repair Instructions

Some 2005 – 2026 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0043-23 Rev1

Service Bulletin/Repair Instructions

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

L-SB-0017-19 Rev1

Service Bulletin/Repair Instructions

Some 2010 – 2026 model year Lexus vehicles may exhibit paint stains after the removal of Rapgard™. The paint stains may appear to be under the clear coat but are usually under wrinkles in the Rapgard™. The wrinkles may trap water and cause the paint to stain from the trapped moisture, especially on horizontal surfaces such as the hood, roof, and trunk.

L-SB-0030-24 Rev1

Service Bulletin/Repair Instructions

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0030-24

Service Bulletin/Repair Instructions

Some 2005 – 2024 Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This Service Bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0020-24

Service Bulletin/Repair Instructions

Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.

L-SB-0021-24

Service Bulletin/Repair Instructions

Lexus vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-PG004-94. •The entire bulletin has been updated.

L-SB-0022-24

Service Bulletin/Repair Instructions

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. While the quality and durability of paint on Lexus vehicles is continuously being improved, it remains the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

L-SB-0023-24

Service Bulletin/Repair Instructions

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

L-SB-0024-24

Service Bulletin/Repair Instructions

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. While Lexus paint quality, durability, and resistance to environmental factors is continuously being improved, it remains the responsibility of the dealer to protect and maintain the vehicle’s paint finish from the time of arrival at the dealership until retail delivery to the customer. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting. SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. BO029-91. •The entire bulletin has been updated. Service Bulletin No. BO029-91 is obsolete

L-SB-0032-23 Rev

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

Bulletin

Service Bulletin/Repair Instructions

SPOC: Effective immediately, Lexus is issuing a stop sale on part numbers 85212-YZZ2L-LX & 85212-YZZ2M-LX, which may have a quality concern relating to a missing kit component (mispack). Lexus is requesting the return of ALL Dealer inventory of these parts to your facing PDC for credit and inspection.

L-SB-0032-23

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

L-SB-0035-21

Service Bulletin/Repair Instructions

OBSOLETE NOTICE May 15, 2023: This bulletin is now obsolete. Please see L-SB-0032-23.

23LE04_Dealer Le

Service Bulletin/Repair Instructions

DL: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

23LE04- Multiple

Service Bulletin/Repair Instructions

DP: Although the Brake Booster and Brake Booster Pump Assembly are covered by Lexus?s New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs in the subject vehicles related to certain internal malfunctions of the Brake Booster Pump Assembly and/or Brake Booster, depending on the model.

L-SB-0011-23

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2019 model year RX 450h vehicles may exhibit a condition where the brake, ABS, and/or TRAC warning lights are on and/or a Check VSC message displays. One or more of the following specific Diagnostic Trouble Codes (DTCs) C1391, C1252, C1256, or C1253 will be stored in the vehicle memory to be used as verification. This condition may be caused by a small internal brake fluid leak inside the brake actuator. Follow the Repair Procedure in this bulletin to address this condition.

LSB004419

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2019 model year RX 450h and 2018 ? 2019 model year RX 450hL vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?P0301 ? Cylinder 1 Misfire Detected ?P0302 ? Cylinder 2 Misfire Detected ?P0303 ? Cylinder 3 Misfire Detected ?P0304 ? Cylinder 4 Misfire Detected ?P0305 ? Cylinder 5 Misfire Detected ?P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.

23LE01

Service Bulletin/Repair Instructions

DL: On December 20, 2022, a settlement of claims for certain low pressure fuel pumps was approved by the federal court. The settlement includes Lexus?s agreement to provide a Customer Support Program for certain 2013-2020 model year (MY) vehicles originally equipped with low pressure fuel pumps repaired under Safety Recall 20LA01 or Special Service Campaign 21LC01. The purpose of this Customer Support Program letter is to help clarify how to administer this coverage in accordance with the settlement.

LSB000523

Service Bulletin/Repair Instructions

TSB: Some 2013 ? 2020 model year Lexus vehicles may exhibit a hard start and/or MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ?DTC P0171 and/or P0174 (System Too Lean Bank 1/Bank 2) ?DTC P0087 Fuel Rail / System Pressure ? Too Low Techstream data list analysis may reveal positive fuel trims including a no pressure condition verified by a manual fuel pressure gauge. Follow the Repair Procedure in this bulletin to address these conditions.

L-SB-0033-22

Service Bulletin/Repair Instructions

TSB: Some 2017 ? 2022 model year RX 350 and RX 450h vehicles may exhibit water leaking from the moon roof when going through a high-pressure rinse cycle car wash. In most cases, a small amount of water is either missing or bouncing off the rain gutter and dripping into the interior (center console, seat, driver, etc.).

LSB001422

Service Bulletin/Repair Instructions

TSB: Some 2019 ? 2022 model year RX 350 and 2018 ? 2022 model year RX 450h vehicles may exhibit a rattle noise from the sliding roof assembly when it is in the tilted open position while driving over a bumpy road. Follow the Repair Procedure in this bulletin to address this condition

L-SB-0088-15 Rev

Service Bulletin/Repair Instructions

TSB: This bulletin includes basic procedures for performing a rescue charge on Ni-MH high voltage (HV) batteries. This bulletin should be used in conjunction with the applicable model and model year Repair Manual while performing the rescue charge. The GRX-5100 should be used wherever the Repair Manual references the Toyota Hybrid System (THS) charger

L-SB-0035-21 Rev

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2022 model year RX 450h and 2018 ? 2022 model year RX 450hL vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition

Safety Recall 22

Service Bulletin/Repair Instructions

Lexus Safety Recall and Service Campaign - Technician Certification Requirements 4.13.2022

L-SB-0004-22

Service Bulletin/Repair Instructions

TSB: Some 2005 ? 2022 model year Lexus vehicles that have undergone water intrusion may exhibit a condition in which a musty smell is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this service bulletin is to provide general guidelines and procedures for odor remediation. This service bulletin provides a guide on how to prepare the interior of the vehicle prior to an odor remediation being performed, as well as contact information for an approved vendor who will arrange the remediation, and instructions on how to prepare the interior of the vehicle for reassembly once the remediation has been completed. Refer to all model and model year specific Repair Manuals and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines. This service bulletin is to provide a general overview and direction for the odor remediation process.

L-SB-0004-19 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE October 04, 2021: This bulletin is now obsolete. Please see L-SB-0035-21.

L-SB-0005-21 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE October 04, 2021: This bulletin is now obsolete. Please see L-SB-0035-21.

L-TT-0303-21

Service Bulletin/Repair Instructions

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

L-SB-0018-14 Obs

Service Bulletin/Repair Instructions

OBSOLETE NOTICE July 26, 2021: This bulletin is now obsolete. Please see L-SB-0024-21.

L-SB-0024-21

Service Bulletin/Repair Instructions

TSB: Some 2007 ? 2022 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part.

21LC01_DL_Lexus_

Service Bulletin/Repair Instructions

DL: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.

21LC01_TI_Lexus_

Service Bulletin/Repair Instructions

TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 21LC01 LOW-PRESSURE FUEL PUMP

21LC01-AL-Multi-

Service Bulletin/Repair Instructions

AL: INTEROFFICE MEMORANDUM: The subject vehicles are equipped with a low-pressure fuel pump which may stop operating. If this were to occur, warning lights and messages may be displayed on the instrument panel, and the engine may run rough. This will lead to the vehicle entering a failsafe driving mode in which the vehicle can still be driven for certain distances.

20LC02-TI-Final

Service Bulletin/Repair Instructions

TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN 2016-2019 MODEL YEAR RX350 and RX450h

20LC02_Dealer Pa

Service Bulletin/Repair Instructions

DP: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.

Lexus PRO21-UFRM

Service Bulletin/Repair Instructions

POL: UPDATES TO THE 2014-2021 LEXUS UNIVERSAL FLAT RATE MANUAL

Lexus Safety Re

Service Bulletin/Repair Instructions

Lexus Safety Recall and Service Campaign - Technician Certification Requirements

L-SB-0042-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition in which the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.

L-TT-0281-20 Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

L-SB-0005-21

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2021 model year RX 450h vehicles may exhibit a squawk/knock noise from the engine compartment when depressing and/or releasing the brake pedal. This may be due to small amounts of air within the brake actuator assembly. Follow the Repair Procedure in this bulletin to address this condition.

20LC02 - RX - Fr

Service Bulletin/Repair Instructions

FAQ: SPECIAL SERVICE CAMPAIGN 20LC02

20LC02-TI-Final-

Service Bulletin/Repair Instructions

TI: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 20LC02 FRONT INSIDE DOOR HANDLE MAY BECOME INOPERATIVE CERTAIN 2016-2019 MODEL YEAR RX350 and RX450h

20LE02_Dealer Pa

Service Bulletin/Repair Instructions

DP: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2019 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative. The following information is provided to inform you and your staff of the program notification schedule and your degree of involvement.

L-SB-0042-20

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2021 model year North American Produced (NAP) TMMC-built RX 350 and RX 450h vehicles may exhibit a condition where the hood release cable is binding, seizing, or sticking. The hood lock control cable assembly may be corroding and begin to seize, increasing the effort required to pull the release lever and release the hood latch. Follow the Repair Procedure in this bulletin to address this condition.

L-TT-0294-20

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to blocked/clogged.

L-SB-0039-20

Service Bulletin/Repair Instructions

TSB: This Service Bulletin provides updated non-electric water pump leak inspection and diagnostic tips for some 2008 ? 2021 model year Lexus vehicles.

L-SB-0024-20 Rev

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2019 model year RX 350 and RX 450h vehicles may exhibit a condition in which the inside rear door handle does not open the door. This condition occurs when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body. Follow the Repair Procedure in this bulletin to address this condition.

L-SB-0094-16 Rev

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2020 model year Lexus vehicles with navigation (version less than A1##8020) may exhibit one or more of the following conditions: ?Pink or purple flashing navigation screen. ?Black or blank navigation screen. ?Navigation reset or rebooted intermittently.

L-TT-0265-19 Rev

Service Bulletin/Repair Instructions

TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ?Circuit demand is too high for GFCI rating ?Worn out GFCI internal contacts ?Improper installation or wiring of GFCI breaker

Customer Support

Service Bulletin/Repair Instructions

RE: Lexus has received reports regarding rear inside door handles in certain 2016 ? 2018 model year RX 350 and RX 450h vehicles. These reports have indicated there is a possibility that the inside door handles can break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative. Although the rear inside door handles are covered by Lexus? New Vehicle Limited Warranty for 4 years or 50,000 miles (whichever comes first), we at Lexus care about the customers? ownership experience. Lexus is providing coverage for repairs related to the rear inside door handle becoming inoperative.

L-SB-0024-20

Service Bulletin/Repair Instructions

TSB: Some 2016 - 2019 model year RX 350 and RX 450h vehicles second row seat occupants may experience a condition where the inside rear door handle may not open the door. This condition is caused when the rear door handle fatigues, allowing the inside door handle release cable to separate from the door handle body

L-SB-0023-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. ST004-01, SU001-08, and L-SB-0174-08. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Be sure to review the entire content of this service bulletin before proceeding. This Service Bulletin provides best practice procedures for vehicle pulling complaint, diagnosis, and repair for 2002 ? 2021 model year Lexus vehicles. This information supplements Repair Manual procedures when the symptoms are: ?Vehicle Pulling: The vehicle moves to the right or left when the driver holds the steering wheel while driving straight ahead without exerting steering effort. ?Steering Wheel Off Center: The vehicle travels straight, but the steering wheel is not pointed straight ahead. The vehicle is not pulling. Before repairing a vehicle pulling to one side, it is necessary to clearly identify the cause of the pulling condition. Frequently, pulling to one side is diagnosed as a wheel alignment concern. However, the actual cause may be related to the lateral force generated by the tires, vehicle damage, road crown or worn components. Performing a wheel alignment when tire force is the cause could result in the wheel alignment being set at a value outside of specifications. This could then cause other problems such as uneven tire wear, etc. A customer may notice a pull to the left when in the left lanes of travel and notice a pull to the right or no pull when traveling in the right lanes of travel on the very same section of roadway. This road crown effect is environmental and cannot be corrected with suspension adjustments or any other wheel or tire modification discussed in this bulletin.

Special Service

Service Bulletin/Repair Instructions

DL: There is a possibility that the front inside door handles may break where the latch release cable is attached if the handle is repeatedly used with high force. If this occurs, the inside door handle can become inoperative.

L-SB-0022-20

Service Bulletin/Repair Instructions

TSB: Some 2018 - 2020 model year RX 450h and RX 450hL vehicles may exhibit a MIL ON condition with the following Diagnostic Trouble Code (DTC): ?P107B ? (Fuel Rail Pressure Sensor "B" Circuit Range/Performance)

L-TT-0286-20

Service Bulletin/Repair Instructions

TT: After performing a battery test using the DCA-8000 battery diagnostic charger and the battery health has been considered a ?Good? condition, the DCA will automatically enter a post-test charging mode. In the post-test charging mode, the DCA analyzes the current state of charge of the battery and automatically begins to charge the battery to a fully charged condition, 100% state of charge. The time required to charge the battery to full will vary. Once the DCA enters the post-test charging mode the battery test has been completed, and further charging can be conducted under the Technician?s discretion. Selecting ?Stop? will cancel the automatic charging of the battery and return the user to the DCA results screen. The test results and charge time can be printed or emailed from the results screen.

L-SB-0008-20

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin Nos. L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003-93, PG002-90, L-SB-0048-08, PG007-07, PG016-01, PG015-01, PG004-97, PG003-97, PG003 93, and PG002-90. The aforementioned bulletins are obsolete, and any printed versions should be discarded. Replacement certification labels (the vinyl label installed on the driver door or door post) and VIN plates (the metal plate riveted to dashboard) (see Figure 1) for most 1990 ? 2020 model year vehicles may be available provided the requests meet the criteria listed in this Service Bulletin.

L-SB-0179-17 Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE April 06, 2020: This bulletin is now obsolete. Please see L-SB-0008-20. Replacement Certification Labels and VIN Plates

L-TT-0254-18

Service Bulletin/Repair Instructions

TT: In certain cases of leaking air conditioning systems, the root cause of the leak is inadvertently overlooked, causing a repeat repair. To improve customer satisfaction and repair A/C system leaks in one dealer visit, Toyota has developed a set of guidelines for evaluating A/C system components.

L-TT-0281-20

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ?Difficulty to pair the phone. ?Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ?Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

L-SB-0060-13 Obs

Service Bulletin/Repair Instructions

TSB: February 06, 2020: This bulletin is now obsolete. Please see L-SB-0003-20.

19LC05 - Dealer

Service Bulletin/Repair Instructions

Dealer Package: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.

19LC05 - Region

Service Bulletin/Repair Instructions

Region Email: The involved vehicles are equipped with an engine oil cooling system. The oil cooling system could experience a small leak due to a manufacturing issue. If a vehicle is continuously operated with this condition, it may result in abnormal engine noise, illumination of the Malfunction Indicator Light (MIL), and an engine oil level low message. Over time, an oil pressure warning message may be displayed on the multi-information display and/or a buzzer may sound.

19LC05 DD RX450h

Service Bulletin/Repair Instructions

Dealer Daily Message: **Dealer Letter Available on TIS** Certain 2016 ? 2019 Model Year RX 450h Oil Cooler Pipe ? Special Service Campaign 19LC05 Dealer Letter and Technical Instructions are now available on TIS.

Oil Cooler Pipe

Service Bulletin/Repair Instructions

Technical Instructions: TECHNICAL INSTRUCTIONS FOR SPECIAL SERVICE CAMPAIGN 19LC05 OIL COOLER PIPE CERTAIN 2016 ? 2019 RX 450h

L-TT-0242-18_Rev

Service Bulletin/Repair Instructions

TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or ?in the red zone,? (Fig.1) on a vehicle with no other symptoms of overheating.

L-SB-0044-19

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2019 model year RX450h and 2018 ? 2019 model year RX450hL vehicles may exhibit a MIL ON condition with one or more of the following Diagnostic Trouble Codes (DTCs): ? P0301 ? Cylinder 1 Misfire Detected ? P0302 ? Cylinder 2 Misfire Detected ? P0303 ? Cylinder 3 Misfire Detected ? P0304 ? Cylinder 4 Misfire Detected ? P0305 ? Cylinder 5 Misfire Detected ? P0306 ? Cylinder 6 Misfire Detected Follow the Repair Procedure in this bulletin to address this condition.

L-TT-0235-17_Rev

Service Bulletin/Repair Instructions

TT: HVAC drain tube is found to blocked/clogged.

L-TT-0272-19

Service Bulletin/Repair Instructions

TT: Some vehicles with Pioneer 12.3? (or 10.3? IS) Navigation may encounter an intermittent Pink flash on the display followed by a system reset.

L-TT-0221-17_Rev

Service Bulletin/Repair Instructions

TT: Some customers may encounter Bluetooth® connectivity concerns such as: ? Difficulty to pair the phone. ? Intermittent Bluetooth® failure to connect to the vehicle when first turning on the vehicle. ? Various Bluetooth® Audio functions are no longer functioning with customer?s phone such as ability to change the track using the steering wheel controls. These concerns can be caused by changes made on the customer?s phone. Make sure to inquire with the customer if the connectivity concerns occurred after receiving an operating system update on their phone or if they have restored their phone data/settings recently.

L-TT-0265-19

Service Bulletin/Repair Instructions

TT: The new DCA-8000 Diagnostic Charger may cause your facility?s Ground Fault Circuit Interrupter (GFCI) breaker to trip. A GFCI breaker can be tripped for various reasons, one of the reasons may be related to the DCA-8000. We are investigating this issue to determine the root cause. Other reasons the GFCI breaker may trip ? Circuit demand is too high for GFCI rating ? Worn out GFCI internal contacts ? Improper installation or wiring of GFCI breaker

L-TT-0263-19

Service Bulletin/Repair Instructions

TT: The new 12V Battery Warranty Testers (DSS-5000 & DCA-8000) require certain information to generate a test result and warranty code. Below is an explanation of what information is required when testing a 12V battery on the new Warranty Battery Testers.

L-SB-0018-14_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE June 13, 2019 Rev2: ? Applicability has been updated to include 2018 ? 2019 model year Lexus vehicles. March 13, 2017 Rev1: ? Applicability has been updated to include 2015 ? 2017 model year Lexus vehicles. ? The Parts Information section has been updated. Any previous printed versions of this bulletin should be discarded. Some 2007 ? 2019 model year Lexus vehicles in particular geographic areas may exhibit a condition where the HVAC evaporator drain hose has become obstructed with an insect nest. An insect repellent drain hose tip (ARINIX® Tip) is available to help minimize future occurrences of this environmental condition. For some models, a new drain hose is required to properly fit the ARINIX® Tip. Follow the procedures in this bulletin for proper handling and installation of this optional service part. NOTE The ARINIX® Tip is NOT registered or labeled for sale or use outside the United States or Puerto Rico.

JLH-Dealer Packa

Service Bulletin/Repair Instructions

Dealer Packet: April 16, 2019 ? UIO quantities and production ranges have been updated to reflect added vehicles. The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.

JLH_Region Email

Service Bulletin/Repair Instructions

Region Email: The involved vehicles are equipped with Intelligent Clearance Sonar (ICS). Due to improper software programming in the ICS system, the ICS system may improperly activate when an involved vehicle enters certain types of carwash facilities and is placed into neutral. If the ICS system activates, the ICS system will exhibit warnings and the system may apply the brakes.

JLH_Clearance Wa

Service Bulletin/Repair Instructions

Technical Instructions:

L-SB-0006-19

Service Bulletin/Repair Instructions

TSB: This bulletin details the supplemental procedure to confirm Telematics Data Communication Module (DCM) activation for applicable 2018 ? 2019 model year Lexus vehicles after the process is initiated by Techstream. The steps outlined in this bulletin include: ? Techstream Messages ? DCM Activation Confirmation ? Vehicle Confirmation

L-TT-0253-18_Rev

Service Bulletin/Repair Instructions

TT: The microphone circuit passes through the DCM before reaching the radio/navigation system. To simplify the diagnosis of the microphone, Safety Connect SOS button lights, and DCM (telematics transceiver) inoperative conditions, refer to the procedure below to prevent unnecessary parts replacement.

L-SB-0004-19

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2018 model year RX450h vehicles may exhibit a squawk or knock noise from the engine compartment when depressing and/or releasing the brake pedal. Follow the Repair Procedure in this bulletin to address this condition.

L-SB-0108-17_Obs

Service Bulletin/Repair Instructions

TSB: OBSOLETE NOTICE December 04, 2018: This bulletin is now obsolete. Please see L-SB-0045-18.

L-TT-250-18

Service Bulletin/Repair Instructions

TT: Vehicle control apps might not operate as expected at times due to preconditions (normal operating parameters) not being established, vehicle settings and/or network/cellular coverage concerns.

L-TT-0247-18

Service Bulletin/Repair Instructions

TT: Some 2017-2018 model year RX vehicles may exhibit a click type noise that can be heard from the front wheel hub area when shifting gears from Drive to Reverse or Reverse to Drive, or when accelerating from a stop.

L-TT-0245-18

Service Bulletin/Repair Instructions

TT: When used in conjunction with the Repair Manual, these Blind Spot Monitor, Forward Recognition Camera, and Front Millimeter Wave Radar tips leverage SSTs and readily available tools to support target placement in varying shop environments.

L-SB-0023-18

Service Bulletin/Repair Instructions

TSB: Some 2016 ? 2018 model year RX 450h and 2018 model year RX 450h L vehicles may exhibit a MIL ?ON? condition with Diagnostic Trouble Code (DTC) P3190 (Poor Engine Power). This condition may occur when operating the vehicle in high altitude and high temperature conditions. The engine control module/ECM (SAE Term: Powertrain Control Module/PCM) logic has been modified to reduce the possibility of this condition occurring. Follow the Repair Procedure in this bulletin to address this condition.

L-TT-0242-18

Service Bulletin/Repair Instructions

TT: In some cases, customers may report the engine coolant temperature gauge on the combination meter intermittently reading max hot, or "in the red zone," (Fig.1) on a vehicle with no other symptoms of overheating.

L-SB-0108-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE May 17, 2018 Rev1: * Applicability has been updated to include 2019 model year Lexus vehicles. Any previous printed versions of this bulletin should be discarded. A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required to ensure proper operation and optimal battery life. As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or failed batteries due to lack of maintenance. It is the dealer's responsibility to maintain the specified State-Of-Charge (SOC) of the vehicle's battery while in stock and ensure proper SOC at delivery. To eliminate customer service concerns due to an undercharged battery during the first few weeks of ownership, ALL dealers should check battery SOC and recharge, if necessary, within 48 hours of delivery to customers.

L-SB-0105-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE May 16, 2018 Rev1: * Applicability has been updated to include 2019 model year Lexus vehicles. Any previous printed versions of this bulletin should be discarded. During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the Tire Positioning Procedure in this bulletin to ensure that the original tires stay in the same location on the vehicle.

L-SB-0112-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE May 16, 2018 Rev1: * Applicability has been updated to include 2019 model year Lexus vehicles. Any previous printed versions of this bulletin should be discarded. Long-term or off-site storage requires special care to keep vehicles factory fresh and ready for delivery. The following guidelines should be performed to minimize vehicle component/part degradation due to extended vehicle storage conditions. Long-term storage can affect vehicle systems and components. Any problems that are found should be corrected immediately.

L-SB-0107-17_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE May 10, 2018 Rev1: * Applicability has been updated to include 2019 model year vehicles. Any previous printed versions of this bulletin should be discarded. Hybrid vehicles are equipped with two types of batteries: * Hybrid Vehicle (HV) battery - Auxiliary (12V) battery If the vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary. Perform the following maintenance service for the HV battery and 12V auxiliary battery. NOTE * Before disconnecting the auxiliary battery, confirm the shift lever is in the "P" position and apply the parking brake completely. The shift lever cannot be shifted from the "P" position with the 12V auxiliary battery disconnected. * If the negative (-) terminal of the auxiliary battery is reconnected, even if the power switch is selected to the Start mode, the hybrid system may not start. In this case, push the Power switch to select Start again to start the hybrid system (the Ready light is ON). If the hybrid system still does not start (the Ready light is OFF), refer to the Repair Manual. * If the vehicle is equipped with VGRS, the system must be initialized after the auxiliary battery has been reconnected. Refer to the applicable Service Bulletin for instructions.

L-SB-0084-15_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE May 08, 2018 Rev1: * Applicability has been updated to include 2017 - 2018 model year vehicles. * The Introduction and Download/Installation Procedure sections have been updated. Any previous printed versions of this bulletin should be discarded. A download and installation are required to activate the Enform suite of apps and data services before they are used for the first time on new vehicles. The download and installation process may also be performed under other circumstances such as following a head unit replacement or after the customer's personal settings are erased. The download and installation process requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the download and installation procedure, individual Enform apps may periodically update through an over-the-air update system. Follow the procedure in this bulletin to perform the download/installation procedure and app updates.

L-TT-0221-17Rev1

Service Bulletin/Repair Instructions

Diagnosis of bluetooth connectivity complaints.

L-SB-0001-18

Service Bulletin/Repair Instructions

TSB: SUPERSESSION NOTICE The information contained in this bulletin supersedes Service Bulletin No. L-SB-0021-14. * Applicability has been updated to include applicable 2018 models and 2016 * 2018 model year RC 300 and 2015 * 2018 model year RC 350 vehicles. * Applicability has been updated to exclude 2001 - 2003 model year ES 300 vehicles. Service Bulletin No. L-SB-0021-14 is obsolete and any printed versions should be discarded. Be sure to review the entire content of this bulletin before proceeding. Flash reprogramming allows the Electronic Control Unit (ECU) software to be updated without replacing the ECU. Flash calibration updates for specific vehicle models/ECUs are released as field-fix procedures described in individual Service Bulletins. This bulletin details the Techstream ECU flash reprogramming process and outlines the use of TIS and the Calibration Update Wizard (CUW). Flash calibration updates can only be applied to the vehicle/ECU combination for which they are intended. ECUs have internal security that will not allow them to be programmed with another ECU?s information. NOTE ECU is a Lexus term used to describe integrated computerized devices responsible for managing the operation of a system or subsystem. For the purposes of this bulletin, the term ECU is used as a generic label for the following SAE J1930 standard references: * Powertrain Control Module (PCM) * Engine Control Module (ECM) * Transmission Control Module (TCM) * Any other Lexus-specific control unit

L-SB-0014-16_Rev

Service Bulletin/Repair Instructions

TSB: REVISION NOTICE January 19, 2018 Rev1: ? Applicability has been updated to include 2018 model year vehicles. Any previous printed versions of this bulletin should be discarded. The purpose of this Service Bulletin is to elevate awareness and provide best practices for leather care in Lexus vehicles. As an additional resource, if the vehicle is equipped with factory leather seats, the vehicle Owner?s Manual will highlight the importance of proper maintenance and provide guidance for care. NOTE Leather seat covers that are replaced for dye transfer or soiling are NOT eligible for replacement under warranty. Likewise, damage caused by unapproved cleaning methods are NOT eligible for replacement under warranty.

L-SB-0180-17

Service Bulletin/Repair Instructions

TSB: The front license plate mounting bracket and two self-tapping screws for the 2018 model year RX 350 and RX 450h are stored in the glove compartment of the vehicle. Install the license plate and mounting bracket during Pre-Delivery Service (PDS).

L-SB-0178-17

Service Bulletin/Repair Instructions

TSB: To minimize battery discharge during transportation and storage, the D/C Cut Fuse (10A) has been removed at the assembly plant and temporarily stored in the engine compartment Relay Block. Reinstall the D/C Cut Fuse (10A) into its original location and clear all related Diagnostic Trouble Codes (DTCs) during Pre-Delivery Service (PDS).

L-TT-0222-17

Service Bulletin/Repair Instructions

TT: During previous air conditioning service, leakage prevention agent (A/C stop leak) may have been added to the A/C system. Adding stop leak products to the A/C system is not a recommended or approved Lexus repair process. During A/C service, moisture enters the A/C system, and can react with the previously added A/C stop leak, forming a gelatinous substance. The gel substance that forms can cause the A/C compressor to bind and or seize.

L-TT-0182-15

Service Bulletin/Repair Instructions

TT: Rev1 iPhone text messages do not appear on multimedia display.

LSB010817

Service Bulletin/Repair Instructions

TSB: A battery in a stored vehicle is subject to conditions that can reduce its performance and life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.

LSB010717

Service Bulletin/Repair Instructions

TSB: Hybrid vehicles are equipped with 2 types of batteries: * Hybrid Vehicle (HV) battery * 12-volt auxiliary battery If the vehicle is put into storage, the State-Of-Charge (SOC) of its HV battery and auxiliary battery will gradually decrease. To prevent the auxiliary battery from becoming discharged during storage, proper maintenance is necessary.

LSB010517

Service Bulletin/Repair Instructions

TSB: During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation. Refer to the following procedure to ensure

LSB010317

Service Bulletin/Repair Instructions

TSB: 2018 model year vehicles are equipped with driver?s side floor mat retaining clips to secure the floor mat in the correct position. In addition, some models may utilize retaining clips for passenger side and rear seat floor mats as well. Follow the appropriate Installation Procedure to attach the driver?s side, and if applicable, the passenger?s side and rear seat floor mats to the vehicle carpet using the floor mat retaining clips during Pre-Delivery Service (PDS).

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.