Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 54275
Service Bulletin/Repair Instructions
Some 2021-2023 Explorer vehicles equipped with a 3.0L EcoBoost engine, 2021-2023 Aviator vehicles equipped with a 3.0L EcoBoost or 3.0L plug-in hybrid electric vehicle (PHEV) engine, 2021-2023 Edge/Nautilus vehicles equipped with a 2.7L EcoBoost, 2021-2024 F-150 vehicles equipped with a 2.7L EcoBoost, and 2021-2024 Bronco and 2024 Ranger vehicles equipped with a 2.7L or 3.0L EcoBoost engine may exhibit a ticking/tapping or rattle type noise from the top front cover area of the engine. This noise may occur on initial start-up after a cold soak of 6 hours or more that may last for 2-5 seconds. This may be due to an internal component of the variable cam timing (VCT) unit. Workshop Manual (WSM), Section 303-00 > Diagnosis and Testing > Engine > Pinpoint Test F has been updated to include additional steps along with a video to identify the affected VCT unit that requires replacement.
TSB 24-2082
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2069 to update the vehicles affected. Some 2020-2023 Aviator 3.0L plug-in hybrid electric (PHEV) vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software thresholds in the PCM.
TSB 24-2069
Service Bulletin/Repair Instructions
Some 2020-2023 Explorer/Aviator 3.0L plug-in hybrid electric (PHEV) vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and/or powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P084B stored in the powertrain control module (PCM). This may be due to the software thresholds in the PCM. To correct this condition, perform the Service Procedure below to reprogram the PCM to the latest software level via the Ford Diagnosis and Repair System (FDRS). This TSB is superceded by TSB 24-2082
SSM 52244
Service Bulletin/Repair Instructions
Some 2021-2023 F-150 vehicles equipped with a 3.5L PowerBoost hybrid engine, 2020-2023 Explorer vehicles equipped with a 3.3L hybrid engine and 2020-2023 Aviator vehicles equipped with a 3.0L hybrid engine may exhibit a malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0A1E stored in the powertrain control module (PCM) and auto start/stop disabled. This may be due to a loose wiring connection to the belt integrated starter generator (BISG). The Workshop Manual (WSM) has recently been updated to provide new direction for DTC P0A1E. Refer to the WSM, Section 303-06 Starting System, Diagnosis and Testing, Starting System for applicable diagnosis.
SSM 52196
Service Bulletin/Repair Instructions
Some 2020-2022 Aviator and 2021-2022 Corsair hybrid vehicles built on or before 01-Apr-2022 may exhibit charging concerns with the Lincoln dual-voltage charging cord (TurboCord). This style of charging cord can be indentified by one of the 220V prongs positioned sideways. If the vehicle charges properly using a 110/120V non-ground fault interrupter (GFI) outlet with the original 220V adapter removed, replace the adapter (part number VLC5Z-10B706-B) alone. This replacement adapter is available from accessories.lincoln.com > keyword search Turbo Cord, or through the local Ford Authorized Distributor (FAD). Discoloration of the 220V adapter or dual voltage charging cord could indicate a problem with the electrical outlet used; if so a licensed electrician should inspect. For further diagnostic assistance, contact Webasto Charging systems, Inc. directly at 888-219-6747 or at evscs@webasto.com.
SSM 51650
Service Bulletin/Repair Instructions
2020-2023 Explorer/Aviator/Police Interceptor Utility Hybrid vehicles may exhibit a charging system warning in the message center and/or illuminated battery lamp with DTC B11D9 present in the body control module (BCM). Refer to Workshop Manual (WSM), Section 414-01, Pinpoint Test C for diagnosis and repair. If the 125 amp fuse on the 14300 wire harness at the auxiliary battery is open, do not replace a complete wire harness to obtain this fuse. The 125 amp fuse (service part number JU5Z-14526-A) is now available separately for service. If the 125 amp fuse is ok, check C1168 connector / SBF08 circuit located underbody behind the left front wheel for wiring or connector issues. For additional C1168 location images, view WSM 414-01 > Removal and Installation > Auxiliary Battery Cable. Repair as necessary per Wiring Diagram (WD) Cell 5 > Connector Repair Procedures.
SSM 51169
Service Bulletin/Repair Instructions
Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a concern where the EV power flow does not display in the center display screen. This may be due to accessory protocol interface module (APIM) software. To correct the condition, run the APIM-SYNC Module (APIM) Standard Programming application using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 14G371 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51137
Service Bulletin/Repair Instructions
Some 2021-2022 Mustang Mach-E/Escape plug-in hybrid electric vehicle (PHEV), 2020-2022 Aviator PHEV, and 2022 Transit battery electric vehicle (BEV) vehicles may experience an illuminated powertrain malfunction (Wrench) indicator and/or malfunction indicator lamp (MIL) with secondary on board diagnostic control module (SOBDM) diagnostic trouble code (DTC) U3000:49. This may be due to an internal SOBDM concern. To correct the concern, replace the SOBDM following Workshop Manual, Section 414-03B Removal and Installation, Secondary On-board Diagnostic Control Module. For claiming use base part # 10B689 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
22P16
Service Bulletin/Repair Instructions
Certain 2020 - 2022 Model Year Aviator PHEV and Explorer PHEV Vehicles Reprogram Powertrain Control Module In all of the affected vehicles, if the vehicle is charging via the charging cable and the customer requests a remote start, disconnects the charging cable, and then drives the vehicle, the engine may not start when needed and the vehicle will be limited to high voltage battery power. DTC P1A0C will set and a Stop Safely Now message will be displayed when the high voltage battery becomes depleted.
SSM 50800
Service Bulletin/Repair Instructions
Some 2020-2022 Aviator/Explorer Hybrid vehicles may experience a low battery warning message displayed in the message center with diagnostic trouble code B11D9 present in the body control module (BCM). Refer to Workshop Manual, Section 414-01, Pinpoint Test C for diagnosis and repair. If the 125 amp fuse on the 14300 wire harness at the auxiliary battery is open, it is not necessary to replace a complete wire harness to obtain this fuse. Service part number JU5Z-14526-A is now available separately for service.
TSB 22-2177
Service Bulletin/Repair Instructions
Some 2020-2022 Explorer/Aviator Hybrid vehicles built on or before 11-Apr-2022 may exhibit an illuminated malfunction indicator lamp (MIL) with only diagnostic trouble code (DTC) P1A0C stored in the PCM. This may be due to the software in the battery energy control module (BECM). To correct the condition follow the Service Procedure to reprogram the BECM, powertrain control module (PCM), and other modules in a coordinated flash.