Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB 26-2328
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim quantity for the drain/fill plug, update the claim quantity of the wheel hub bolts (Corsair) and limited the parts list for Edge/Nautilus to only the rear drive unit fluid. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
SSM 54939
Service Bulletin/Repair Instructions
Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). Sometimes, this may be perceived/felt as an engine misfire. This may be due to the torque converter. If Pinpoint Test K: Torque Converter Clutch Operation in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing > Diagnosis by Symptom directs to replace the torque converter, remove and replace the torque converter and torque converter seal. Refer to WSM, Section 307-01 > Removal and Installation > Torque Converter Seal. Remove the main control valve body. Refer to WSM, Section 307-01 > Removal and Installation > Main Control Valve Body. Overhaul and thoroughly clean the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Reverse the removal procedure to reassemble the transmission. Install the transmission. Refer to WSM, Section 307-01 > Installation. For claim
26N09
Other
Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor Replacement, if Required After Dealer Evaluation
TSB 26-2205
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2346. Reason for update: add Bronco Sport and Escape vehicles and add labor operations to repair the rear right/left carpet area. Some of the vehicles listed in the Model statement above may exhibit a condition where the carpet is loose or torn near the front/rear scuff plate trim panel. This may be due to the carpet tearing at or near the retainer hole.
25B51
Other
Certain 2021-2024 Model Year Bronco, 2021-2024 Model Year Bronco Sport, 2020-2022 Model Year Corsair and Escape, 2016-2024 Model Year Explorer, 2019-2020 Model Year Fusion, 2016-2018 Model Year Focus RS, 2022-2024 Model Year Maverick, 2016-2019 Model Year MKC and 2019-2024 Model Year Ranger Vehicles Equipped with a 2.0L or 2.3L Engine and Engine Block Heater System Block Heater Replacement
SSM 54797
Service Bulletin/Repair Instructions
Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shudder condition, most noticeable at speeds below 60 mph (100 km/h), with no relevant diagnostic trouble codes (DTC) stored in the powertrain control module (PCM). Sometimes, this may be perceived/felt as an engine misfire. This may be due to the torque converter. If Pinpoint Test K: Torque Converter Clutch Operation in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing > Diagnosis by Symptom directs to replace the torque converter, remove and replace the torque converter and torque converter seal. Refer to WSM, Section 307-01 > Removal and Installation > Torque Converter Seal. Remove the main control valve body. Refer to WSM, Section 307-01 > Removal and Installation > Main Control Valve Body. Overhaul and thoroughly clean the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Reverse the removal procedure to reassemble the transmission. Install the transmission. Refer to WSM, Section 307-01 > Installation.
TSB 26-2194
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No relevant diagnostic trouble codes (DTCs) present This may be due to internal rear drive unit (RDU) fluid contamination.
SSM 54720
Service Bulletin/Repair Instructions
Various 2020-2026 Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
25N17
Other
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
TSB 26-2092
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. This may be due to the adhesive separating from the headliner substrate.
SSM 54615
Service Bulletin/Repair Instructions
Some 2020-2026 Escape and 2021-2026 Corsair vehicles equipped with a 2.5L engine may exhibit a fuel door that won't open with diagnostic trouble code (DTC) P04CA stored in the powertrain control module (PCM). This may be due to an open circuit on circuit SBB05 and/or a damaged splice S133. Before performing the pinpoint test for P04CA in Workshop Manual (WSM), Section 310-00, inspect circuit SBB05 and splice S133 for damage such as an open circuit. Repair as necessary. Refer to Wiring Diagram, Cell 005. If no damage is found, refer to WSM, Section 310-00 for normal diagnostics. For claiming use causal 14290 and labor operations 12650D, 12650D45, and 12650D45WR.
SSM 54589
Other
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various connectivity concerns with The Ford App Lincoln App including but not limited to: missing activation prompt pop-upon the vehicle's center display screen when attempting to activate vehicle through The Ford App Lincoln App, incorrect location global positioning system GPS reported through The Ford App Lincoln App, problems with remote commands being performed through The Ford App Lincoln App and or incorrect data information reported on The Ford App Lincoln App. These symptoms will be accompanied by diagnostic trouble code DTC B156D 89 in the TCU. This may be due to the accessory protocol interface module APIM software. To correct the condition, update the APIM software.
TSB 25-2627
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2552 to update the Parts List Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
SSM 54555
Service Bulletin/Repair Instructions
Some 2020-2022-Corsair, 2021-2023 Nautilus, 2020-2024 Navigator/Aviator, and 2021-2024 Mustang Mach-E vehicles equipped with phone-as-a-key may exhibit various phone-as-a-key concerns with diagnostic trouble codes (DTC) U200D:15, U200E:15, U200F:15, B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 stored in the remote function actuator (RFA) module. If any of these DTCs are detected during diagnostics, clear the DTCs, reprogram the RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B1589:31/49 through B1598:31/49, B1A56:31/49, B1D55:31/49, and/or B15A5:56 DTCs return in the RFA after a self-test, follow normal Workshop Manual (WSM) diagnostics in Section 419-01. Repair as necessary outside of this article. For claiming, use causal part 14G617 and labor operations 12651D and 12651D4.
SSM 54491
Service Bulletin/Repair Instructions
Some 2021-2026 Escape/Corsair vehicles equipped with a roof opening panel may exhibit a sunshield with localized looseness/sagging or binding/inoperative. This may be due to a broken or missing sunshield fabric retainer/clip. A revised sunshield clip (5452118) is available to address this condition. It is not necessary to replace the entire sunshield assembly if the clip(s) are broken or missing. Refer to Workshop Manual (WSM), Section 501-17 Roof Opening Panel for inspection and replacement of the roof opening panel shield clip.
25L02
Other
Special Field Action 25L02 Certain 2017-2024 Model Year California Emissions-Certified Vehicles Transmission Control Assembly Reimbursement
SSM 54386
Service Bulletin/Repair Instructions
For 2021-2025 Corsair vehicles, if diagnostics lead to the heating ventilation air conditioning (HVAC) air registers as the causal part, a new lower level part is available. It is no longer necessary to replace the air registers if only the HVAC air register arm or linkage are damaged.<br /> <br /> Drivers side (LJ7Z-78045K00-A)<br /> Left center (LJ7Z-78045K00-B)<br /> Right center (LJ7Z-78045K00-C)<br /> Passenger side (LJ7Z-78045K00-D)
TSB 25-2552
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2351 to update the Service Procedure Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present This may be due to rear drive unit internal (RDU) fluid contamination.
SSM 54313
Service Bulletin/Repair Instructions
Some 2020-2025 various Ford and Lincoln vehicles equipped with blind spot information system (BLIS) may experience an inoperative blind spot monitoring with a "Blind Spot System Fault" message displayed in the instrument panel cluster (IPC). This may also be accompanied by diagnostic trouble codes (DTCs) B118C:11 and/or B118C:15 stored in the driver door module (DDM), and/or B118D:11 and/or B118D:15 stored in the passenger door module (PDM). This may be due to the wiring connector from the mirror to the BLIS module. If diagnostics lead to an internal mirror wiring harness fault, a new lower level BLIS light pigtail is now released for service. It is not necessary to replace the exterior mirror assembly. Use part number SC3Z-14A411-B to resolve the concern.
SSM 54137
Service Bulletin/Repair Instructions
Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safety" or "Full View Not Available" messages when the rear camera button is pressed and the vehicle is not in reverse. Inform customers this condition is considered normal operation and does not affect vehicle durability because the full rear view camera image can only be shown when the vehicle is in reverse. No additional diagnosis or service is required for this condition.
TSB 25-2346
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a carpet that is loose or torn near the scuff plate trim panel. This may be due to the carpet tearing at or near the retainer hole.
SSM 54116
Service Bulletin/Repair Instructions
Various 2019-2024 Ford and Lincoln vehicles equipped with SYNC 3 may experience a partially or fully black center display screen at start-up using Apple CarPlay or Android Auto. This does not affect rear camera operation. This may be due to interference from the phone being connected into the media hub using a universal serial bus (USB) cable during SYNC system boot up. To correct his condition, advise the customer to disconnect the USB cable from the phone. If the center display screen displays normally, reconnect the phone. If the concern persists, disconnect the phone from the USB cable, cycle the ignition off and open the driver's door so the interior lights come on. Close the door, start the vehicle and wait for the center display screen to boot up past the start-up animation and display the home screen, then reconnect the phone using the USB cable. If the concern persists after this procedure, follow normal Workshop Manual diagnostics for a blank screen concern.
TSB 25-2351
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2386 to update the Service Procedure and Part List. Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder chatter condition, most noticeable at low speeds turning No diagnostic trouble codes DTCs present Note: Three (3) new Essential Special Service Tools (ESSTs) are required to service the internal clutch pack on vehicles equipped with a single active torque rear drive unit (RDU) only. These ESSTs are expected to ship to all dealers (US, Canada, Puerto Rico and Mexico) in September 2025. ESST packages were shipped to 100 selected dealers in the US and Canada in May 2025, based on RDU part sales activity. The RDU Internal Clutch Kit and Adhesive Sealant are currently under restricted ordering to ensure ample supply of parts are available to dealers with the ESSTs. All parts are expected to be available for open order by Q4 2025, when the ESSTs are planned to arrive at all dealers. Note: For dealers with the ESSTs and a vehicle in the service department that requires a repair using the new RDU Internal Clutch
SSM 53973
Service Bulletin/Repair Instructions
Some 2021-2024 Edge/Nautilus, 2021-2025 Bronco/Bronco Sport/E-Series/Escape/Corsair/Expedition/Navigator/Explorer/Aviator/F-150/F-Super Duty/Mustang/Ranger, and 2022-2025 Maverick vehicles may require an A/C compressor clutch assembly replacement be performed for various concerns. Workshop Manual (WSM), Section 412-00 Removal and Installation has been updated to eliminate the need to remove and install the A/C compressor to change out the A/C Compressor clutch assembly.
SSM 53982
Service Bulletin/Repair Instructions
Some 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2022 Escape/Corsair, and 2022-2024 Maverick vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.
SSM 53764
Service Bulletin/Repair Instructions
Some 2020 Continental, 2020-2024 Edge/Nautilus, 2020-2025 Explorer/Aviator/Escape/Corsair/F-150/F-Super Duty/Ranger/Transit/E-Series, 2021-2025 Bronco, and 2022-2025 Maverick vehicles may require an engine cooling system flush to be performed for various concerns. Workshop Manual (WSM), Section 303-03 has been updated to eliminate the need to remove and install the radiator assembly to perform a radiator flush.
24B47 S1
Other
CERTAIN 2018-2024 MODEL YEAR VARIOUS VEHICLES — UPDATE SYNC SOFTWARE
SSM 53601
Service Bulletin/Repair Instructions
Some 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2025 Escape/Corsair, 2022-2025 Maverick, and 2024-2025 Nautilus vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.
SSM 53465
Service Bulletin/Repair Instructions
Some 2021-2024 Bronco Sport, 2020-2024 Escape/Corsair/Edge/Nautilus/Transit Connect and 2022-2024 Maverick vehicles may exhibit erratic shifting and/or a transmission fluid venting condition. If during the preliminary inspection the transmission fluid is found to be a foamy pink color, this may indicate possible cross contamination of engine coolant and transmission fluid due to an internally leaking transmission fluid cooler assembly.
SSM 53457
Service Bulletin/Repair Instructions
Some 2020-2022 Corsair vehicles equipped with a head-up display (HUD) may exhibit a condition where the low fuel indication overlaps the right turn signal and the DTE indication is no longer present in the HUD after a software update.
24L10
Other
Special Field Action 24L10 Certain 2021 - 2025 Model Year Corsair Vehicles Flat Tow Rating Change
SSM 53288
Service Bulletin/Repair Instructions
Some 2020-2022 Explorer/Aviator/Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit an inoperative driver door window control switch (windows inoperative, mirror control unresponsive, etc.).
SSM 53279
Service Bulletin/Repair Instructions
Some 2020-2022 Corsair vehicles equipped with a head-up display (HUD) may exhibit a condition where the low fuel indication overlaps the right turn signal and the DTE indication is no longer present in the HUD after a software update.
TSB 24-2421
Service Bulletin/Repair Instructions
Some 2020-2024 Escape and Corsair Vehicle built on or before 17-Aug 2024 equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.
TSB 24-2386
Service Bulletin/Repair Instructions
Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L FHEV powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events.
TSB 24-2347
Service Bulletin/Repair Instructions
Some 2020-2024 Escape and Corsair Vehicle built on or before 17-Aug 2024 equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event.
SSM 53040
Service Bulletin/Repair Instructions
While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions. While performing a transmission repair on some 2012-2024 Ford and Lincoln vehicles, a transmission seal kit may be on backorder due to supply chain interruptions.
SSM 52925
Service Bulletin/Repair Instructions
Some 2020-2024 Explorer/Aviator/Corsair, 2021-2024 F-150/Bronco, 2023-2024 F-Super Duty, and 2024-2025 Nautilus vehicles may experience the overhead console sunglass bin cannot be locked in a closed position.
23N06 S1
Service Bulletin/Repair Instructions
In some of the affected vehicles, after safety recall 23S27 has been performed, the Malfunction Indicator Light (MIL) may illuminate and store Diagnostic Trouble Codes (DTCs) P1061 and/or P032F. This could be due to a faulty connecting rod bearing that was detected by the Powertrain Control Module (PCM). Reason for supplement: labor allowances/program term updates
SSM 52820
Service Bulletin/Repair Instructions
Some 2019-2024 Ford and Lincoln vehicles equipped with a telematics control unit module (TCU) may exhibit the Location toggle button in the Connectivity setting menu grayed out with an inability to switch it off.
24B47
Service Bulletin/Repair Instructions
Certain 2018 - 2024 Model Year Various Vehicles Update SYNC Software In all the affected vehicles, due to an error in the SYNC software, you may experience SYNC system instability concerns and/or a failure to preserve certain settings across ignition cycles. This may result in a black infotainment screen that does not affect rear view camera, incorrect language setting, erased or unsaved radio presets, and potential inability to perform software updates.
SSM 52722
Service Bulletin/Repair Instructions
Some 2019-2024 Ford and Lincoln vehicles equipped with SYNC3 may experience various FordPass/LincolnWay connectivity concerns including but not limited to: missing activation prompt (pop-up) on the vehicle's center display screen when attempting to activate vehicle through FordPass/LincolnWay, incorrect location/global positioning system (GPS) reported through FordPass/LincolnWay, problems with remote commands being performed through FordPass/LincolnWay, incorrect data/information reported on FordPass/LincolnWay. These symptoms will be accompanied by diagnostic trouble code (DTC) B156D:89 in the TCU. This may be due the accessory protocol interface module (APIM) software
SSM 52704
Service Bulletin/Repair Instructions
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System (FDRS) or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level NU5T-14G381-AB/BB. The current software level can be verified in the SYNC tab of Professional Technician System (PTS) or using the vehicle's center display screen, Settings > General > About. To correct the condition, run the universal USB updater. If unsuccessful, using the latest software version of the FDRS scan tool, run the service function "APIM - Reset the Accessory Protocol Interface Module Application" and select "Clear All User Data" option. The center display screen will reboot. As soon as the vehicle's center display screen displays the boot up logo, immediately reinsert the same universal serial bus (USB) drive that was utilized during the prior failed programming attempt.
SSM 52675
Service Bulletin/Repair Instructions
Some 2019-2024 vehicles equipped with SYNC 3 may experience a programming Error - "INSTL_ERR12" while programming APIM using the Ford Diagnosis and Repair System, or experience a frozen screen which says "updating system software" or no progress/response from module using the universal USB updater. This may be due to low memory in the APIM commonly occurring on software level
23N06
Service Bulletin/Repair Instructions
Certain 2021-2022 Model Year Corsair, 2020-2022 Model Year Escape and 2022-2023 Model Year Maverick Vehicles Equipped With 2.5L HEV/PHEV Engine Long Block Replacement In some of the affected vehicles, after safety recall 23S27 has been performed, the Malfunction Indicator Light (MIL) may illuminate and store Diagnostic Trouble Codes (DTCs) P1061 and/or P032F. This could be due to a faulty connecting rod bearing that was detected by the Powertrain Control Module (PCM).
SSM 52633
Service Bulletin/Repair Instructions
Some 2020-2024 Escape/Corsair, 2021-2024 Bronco Sport/F-150, and 2022-2024 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled door reinforcement inertia lock within the exterior door handle. This condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the door reinforcement inertia lock rest procedure that has been added to Section 501-14 of the Workshop Manual under General Procedures. For claiming, use causal part 78219A64.
TSB 24-2185
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2335 to update the TSB title, vehicles affected and parts list. Some 2021-2023 Bronco Sport vehicles equipped with a 1.5L engine built on or before 30-Nov-2022, 2021-2022 Bronco Sport vehicles equipped with a 2.0L engine built on or before 28-Feb-2022, 2020-2022 Escape/Corsair vehicles equipped with 1.5L/2.0L/2.3L engines built on or before 30-Apr-2022, 2020-2022 Escape vehicles equipped with 2.5L full hybrid electric vehicle (FHEV) powertrain built on or before 31-Mar-2022 may exhibit a chatter/shudder during low speed turning events. This may be due to contamination of the rear drive unit (RDU) fluid through the RDU vent hose. To correct the condition, follow the Service Procedure to replace the RDU vent hose.
TSB 24-2182
Service Bulletin/Repair Instructions
This article supersedes TSB 23-2307 to update the Service Procedure and vehicle model years affected. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Transit Connect, 2019-2023 Mustang, 2019-2023 Ranger, 2020-2021 Expedition/Navigator, 2020-2022 Escape/Corsair/Super Duty/EcoSport, 2020-2024 Explorer/Aviator/Transit, 2021-2024 Bronco Sport, 2022-2024 Maverick vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update theaccesory protocol interface module (APIM) software.
TSB 24-2139
Service Bulletin/Repair Instructions
Some 2020-2024 Escape and Corsair Vehicle equipped with the 8F35 or the HF45 transmission may exhibit a click or ting noise during acceleration from a stop, or in some cases during the end of a stop event. This may be due to the front half shaft sticking to the wheel bearing surface. To correct this condition, perform the Service Procedure below to lubricate the halfshaft and wheel bearing hub assembly mating surface.
SSM 52499
Service Bulletin/Repair Instructions
Some 2020-2022 Corsair vehicles equipped with a head-up display (HUD) may exhibit a condition where the display does not allow the projection height to be adjusted properly. This may be due to the software installed in the HUD. To correct this condition, reprogram the HUD using the latest software level of the Ford Diagnosis and Repair System (FDRS) diagnostic tool. For claiming, use causal part 19G468 and applicable labor operation in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 52410
Service Bulletin/Repair Instructions
Various vehicles have had pinpoint tests, guided routines and the Warranty and Policy Manual recentlyupdated for diagnostics and repairs on SYNC generation 3 and later applications. When performingdiagnostics and repairs on SYNC Gen 3 or later, select the diagnostics tab and search for related symptoms,DTCs and keywords. The search results will be shown in the search results pane. Read and follow allTechnical Service Bulletins (TSB), Special Service Message (SSM)s or General Service Bulletin (GSB) first if abulletin specifically addresses the vehicle concern. If there are no messages, run the appropriate diagnosticpinpoint test found in the Workshop Manual (WSM). Follow the steps in the pinpoint test. Make sure to note thetitle of the guided routine, using the correct one for the vehicle's symptom or diagnostic trouble code (DTC) iscritical. Depending on the outcome of the pinpoint test, a repair validation code (RVC) may be generated eitherin the pinpoint test or Guided Routine. If the vehicle concern still exists after following the pinpoint tests orguided routine, then a manual RVC can be generated using the RVC Assist Form. A manual RVC can only begenerated once the above process has been followed.
22N15
Service Bulletin/Repair Instructions
Customer Satisfaction Program 22N15 Certain 2020-2023 Model Year Bronco Sport, Escape, Corsair, E-Series, F-650/F-750, F-53 Motorhome Chassis, F-59 Commercial Stripped Chassis Vehicles Equipped with Smart Data Link Connector (SDLC) Gateway Module Reprogramming for Inspection and Maintenance (I/M) Testing Adding Not OTA Capable Owner letters. Other documents submitted 01/02/24 & Received OTA letters submitted on 02/01/24
SSM 52335
Service Bulletin/Repair Instructions
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbochargers replaced for oil leak symptoms and although oil may collect on the external surface of a turbocharger, it is extremely rare for a turbocharger assembly to be the root cause of the oil leak. Careful inspection of the turbocharger oil feed and drain tubes should be performed along with the recommended WSM procedures as needed. Warranty claims for turbocharger replacement going forward will be assessed.
SSM 52329
Service Bulletin/Repair Instructions
Some 2020-2022 Corsair vehicles equipped with a head-up display (HUD) may exhibit a condition the display does not allow the projection height to be adjusted properly. Ford is aware of the concern and this condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a software solution for this condition that is expected by the end of April 2024. Replacement/reprogramming of the HUD will not resolve this condition. Monitor OASIS for additional information and schedule a service appointments for customers once the repair becomes available.
SSM 52314
Service Bulletin/Repair Instructions
During service and repair requiring removal and replacement of a crankshaft bolt and/or crankshaft damper, achieving proper torque of the crankshaft pulley bolt is critical. Incorrect torque may allow the bolt to loosen resulting in the timing gear breaking and engine damage. Replacement of the bolt is critical to the repair and accurately following the installation procedure in the Workshop Manual (WSM) Section, 303-01 is extremely important. The bolt torque procedure can be found in the crankshaft front seal removal and installation procedure or in the engine assembly procedure.
SSM 52307
Service Bulletin/Repair Instructions
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep due to one of these conditions, follow normal Workshop Manual (WSM) Section 414-01 procedure to correct the concern. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51996
Service Bulletin/Repair Instructions
Some 2020-2023 Escape/Corsair vehicles may exhibit a condition where the vehicle drifts left and right within the vehicle's lane while the lane keeping assist is active. The lane keeping aid assists the driver by providing steering torque to help the driver keep the vehicle in the lane when it detects unintentional drifting toward the outside of the lane. Additionally, adaptive cruise control with lane centering provides constant steering torque to keep the vehicle centered in the lane while cruise control is engaged. These are operating characteristics of the lane keeping systems. Refer to the Owner's Manual for complete description of the operation of these systems. Do not attempt diagnosis or repairs or submit a claim for this condition. Inform the customer that the lane keeping system is only an aid, and their hands should stay on the steering wheel at all times while driving.
TSB 23-2307
Service Bulletin/Repair Instructions
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the SYNC module (APIM) software.
SSM 51923
Service Bulletin/Repair Instructions
Some 2020-2022 Escape and 2021-2022 Corsair vehicles may exhibit a condition where the brake service mode is inoperative using the Workshop Manual (WSM) routine and/or Parking Brake Limited Function-Service Required message displayed in the instrumental panel cluster (IPC) after opening the drivers door. This may be due to the software installed in the anti-lock brake system (ABS) module. To correct this condition, reprogram the ABS module to the latest software available. For claiming, use causal part number 2C219 and the applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
SSM 51908
Service Bulletin/Repair Instructions
Some 2020-2023 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual (WSM), Section 501-03.
SSM 51838
Service Bulletin/Repair Instructions
In various 2017-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option.
SSM 51823
Service Bulletin/Repair Instructions
Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events. This may be due to fluid contamination in the rear drive unit (RDU). Drain and refill the RDU, refer to Workshop Manual Section (WSM) 205-02. Drive for 5 miles (8 km) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with normal WSM diagnostics. For claiming, use base (4000) causal part.
SSM 51812
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles built on or before 23-Mar-2022 may exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with U3000 diagnostic trouble codes (DTCs) stored in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using FDRS tool. If the U3000 DTC returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51783
Service Bulletin/Repair Instructions
Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in August 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
SSM 51725
Service Bulletin/Repair Instructions
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPass®/LincolnWay® app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 23-2156
Service Bulletin/Repair Instructions
Some 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport and 2022-2023 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the exterior.
TSB 23-2139
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2278 to update the vehicle model years affected and the part list. For 2020-2023 Escape/Corsair vehicles, the roof opening panel frame mechanism kits have been released for service. These components can now be serviced separately and no longer require replacement of the entire roof opening panel frame. To correct the condition, follow the Service Procedure to install the roof opening panel frame mechanism kit.
SSM 51536
Service Bulletin/Repair Instructions
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual (WSM) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
SSM 51513
Service Bulletin/Repair Instructions
Some 2021-2023 Ford and Lincoln vehicles may exhibit a condition where the high voltage battery stops charging when connected to level 1 or level 2 chargers with an illuminated malfunction indicator lamp (MIL) and diagnostic trouble code (DTC) P2C94 stored in the secondary on-board diagnostic control module A (SOBDM). To restore charging capability, disconnect the off-board charging station charge handle from the vehicle charge port and reconnect. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. Inform customers that they can continue to drive the vehicle and engineering is currently working on a solution for this condition that is expected in June 2023. Replacement of the SOBDM will not resolve this condition. Monitor OASIS for additional information.
SSM 51459
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles built on or before 23-Mar-2022 may exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with U3000 diagnostic trouble codes (DTCs) stored in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using FDRS tool. If the U3000 DTC returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51449
Service Bulletin/Repair Instructions
Some 2020-2023 Ford and Lincoln SYNC3 equipped vehicles may experience an inaccurate notification in the FordPassî/LincolnWayî app indicating Vehicle Has Entered Deep Sleep Mode. Vehicle Has Entered Deep Sleep Mode message is expected if the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SoC) drops below 50%. If the vehicle is going into deep sleep outside these conditions, this may be due to the telematics control unit (TCU) software. To correct this condition, follow the Service Procedure to update the TCU to the latest software. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51437
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles built on or before 23-Mar-2022 may exhibit driver assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the PSCM. Using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool, update the PSCM to the latest software level. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
22L05
Service Bulletin/Repair Instructions
2020-2022 Model Year Escape and Corsair, 2021-2022 Bronco Sport and 2022 Maverick Vehicles Equipped With a 2.0L EcoBoost Engine Vehicle Emissions Control Information Label Update Owner Letters
SSM 51406
Service Bulletin/Repair Instructions
Some 2020 2022 Corsair vehicles may exhibit a condition where the front driver seat does not move to the correct memory position. This condition occurs when the user adjusts the front driver seat horizontally and programs the desired position. This may be due to an improper software change in the driver front seat module (DSM). To correct this condition, using Ford Diagnosis and Repair System (FDRS) scan tool program the DSM to the latest software level and reevaluate the concern. If the concern persists or no update is available, replace the DSM module and update the software. 2020 Corsair vehicles with older DSM assemblies may not show this software update. Refer to the Workshop Manual (WSM), Section 501-10A Front Seats. For claiming, use causal part number 14C708 and applicable labor operations in Section 10 of the Service Labor Time Standards.
SSM 51374
Service Bulletin/Repair Instructions
Some 2020-2021 Escape/Bronco Sport/Explorer and 2020-2021 Corsair/Aviator vehicles equipped with electric brake booster (EBB) built on or before 1-Aug-2022 may exhibit an illuminated anti-lock brake system (ABS) warning indicator and stability-traction control warning indicator with diagnostic trouble code (DTC) U3000:96 erroneously stored in the ABS module. This condition occurs during connection or power interrupt to the EBB module. If this code is stored and the ABS system has been reassembled, clear the DTC code using Ford Diagnosis and Repair System (FDRS) scan tool and check for recurrence. If the DTC persists, perform normal diagnostics. Refer to the Workshop Manual (WSM), Section 206-09 Anti-Lock Brake System. For claiming use the causal part number 2C219 and applicable labor operations in Section 2 of the Service Labor Time Standards.
SSM 51318
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair vehicles may exhibit a door ajar warning lamp or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual (WSM), Section 501-03.
SSM 51285
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles may exhibit any of the following driver assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the power steering control module (PSCM). To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool. Update the PSCM to the latest software level.
SSM 51261
Service Bulletin/Repair Instructions
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
TSB 22-2433
Service Bulletin/Repair Instructions
This article supersedes TSB 22-2176 to increase the labor operation allowance and update the part list. Some 2020-2022 Escape/Corsair vehicles built on or before 3-Jan-2022, 2020-2022 Explorer vehicles built on or before 14-Feb-2022, 2020-2022 Aviator vehicles built on or before 07-Feb-2022 and 2021-2022 Bronco Sport vehicles built on or before 3-Dec-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.
SSM 51252
Service Bulletin/Repair Instructions
Some 2020-2021 Escape/Corsair vehicles equipped with all-wheel drive (AWD) may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events. To correct the condition, reprogram the AWD module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use casual part RECAL and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51254
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit an intermittent no crank/no start condition and/or an intermittent blank instrument panel cluster (IPC)/SYNC touchscreen. This may be due to the software in the gateway module (GWM). To correct the condition, reprogram the GWM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming use causal part 14F642 and the applicable labor operations of Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51255
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, and 2022 Maverick vehicles may exhibit a hard, stiff, and/or difficult to turn condition due to a lack of power steering assist during engine start-up with various U3000 diagnostic trouble codes (DTCs) and/or U3000:66. To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) tool, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. After PSCM reset, perform an ignition cycle. Update the PSCM to the latest software level using (FDRS) tool. If DTCs U3000 returns, continue with diagnostics and repair direction using Workshop Manual (WSM), Section 211-02 > Power Steering > Diagnosis and Testing. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
TSB 22-2485
Service Bulletin/Repair Instructions
Some 2020-2021 Expedition/Navigator, 2020-2022 F Super Duty/Explorer, 2021-2022 Bronco/Corsair/Escape/Bronco Sport, 2022 Maverick vehicles may exhibit the wireless charger inoperative or poor performance when using some Apple iPhone models that use MagSafe wireless charging including iPhone 12 and 13. This may be due to limited compatibility with the wireless accessory charging module (WACM). To correct the condition, follow the Service Procedure to update the WACM. Note: The WACM software is designed to improve the compatibility between some Apple MagSafe charging iPhones, including iPhone 12 and 13 models, and the Ford Qi wireless charging module.
SSM 51248
Service Bulletin/Repair Instructions
Some 2015-2020 Edge, 2016-2018 MKX, 2019-2020 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51228
Service Bulletin/Repair Instructions
Some 2020-2023 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51215
Service Bulletin/Repair Instructions
Some 2020-2023 Lincoln Aviator and 2020-2022 Lincoln Corsair vehicles may exhibit courtesy lamps not illuminating with a door open or always on. Also, ambient lighting may be inoperative or always on. If this concern occurs, check the center console cup holder area for evidence of liquid intrusion first. Liquid can short the local interconnect network (LIN) circuit. Temporarily disconnect the console inline connector(s) during diagnosis to isolate circuit shorts. Search Wiring Diagram (WD) for *cup holder ambient* to display the related connectors. If a short is found in cup holder ambient light ring light emitting diode (LED) connector, repair as necessary. If no evidence of liquid intrusion is found, continue with normal Workshop Manual (WSM) diagnostics.
SSM 51184
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair vehicles built on or before 17-May-2022 and 2021-2022 Bronco Sport vehicles built on or before 25-Feb-2022 may exhibit a hiss or rattle noise while driving. This may be due to an internal issue with the manual park release cable. If the noise is eliminated when the cable is disconnected from the transmission, install a new manual park release cable assembly LX6Z-7D246-T. Refer to the Workshop Manual (WSM), Section 307-05 > Automatic Transmission External Controls > Removal and Installation.
SSM 51131
Service Bulletin/Repair Instructions
Some 2020-2022 Ford and Lincoln vehicles equipped with a telematic control unit (TCU) may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app, incomplete user authorization, and/or modem electronic serial number (ESN) could not be displayed in the center display screen. To correct this condition prior to programming, remove the TCU fuse for 5-minutes then reinstall. Delete all previous session files for the vehicle. Start a new Ford Diagnosis and Repair System (FDRS) session. Perform a TCU provisioning and Program the TCU to the latest FDRS version level. If the concern is still present, follow normal diagnostics in Workshop Manual (WSM), Section 415-00. Refer to PTS OASIS home page for TCU version identification. For claiming, use causal part 14G229 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51120
Service Bulletin/Repair Instructions
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
SSM 51117
Service Bulletin/Repair Instructions
Some 2021-2022 Bronco Sport 1.5L, 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2022 Maverick vehicles may exhibit an illuminated AWD warning indicator or fault message with diagnostic trouble code (DTC) C0095:71/:19 stored in the all wheel drive (AWD) module. Some 2021-2022 Bronco Sport 2.0L may exhibit an illuminated AWD warning indicator or fault message with DTC C05D9:71, C05E8:71, C05D8:19 and/or C05E7:19 stored in the AWD module. This may be due to a rear drive unit (RDU) motor magnet ring misalignment. RDU assembly replacement is no longer required. To correct the condition, replace the RDU motor which is now available separately for service. Refer to Workshop Manual, Section 205-02 for diagnosis and repair procedures. For claiming use causal part 4C210 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 51011
Service Bulletin/Repair Instructions
Some 2018-2022 Ford and Lincoln vehicles equipped with the 8F35 transmission built on or before 16-Mar-2022 may exhibit transmission slip during acceleration from a stop when hot. This may be due damaged internal case half pump seals (7N265). To correct the condition, remove the transmission and replace the internal case half pump seals. Refer to Workshop Manual (WSM), Section 307-01.
SSM 50982
Service Bulletin/Repair Instructions
Some 2018-2022 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit one of the following if the customer is using a Magsafe iPhone (iPhone 12 or 13): slow charging, inoperative, notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen display is not showing. This may be due to a compatibility issue between the customer's phone and the wireless accessory charging module (WACM) that may make it difficult for Ford and Lincoln vehicles to wirelessly charge these specific phones. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using a Magsafe iPhone such as an iPhone 12 or 13, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
SSM 50974
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair/F-53 Motorhome/F-59 Commercial Stripped Chassis, 2021-2023 F-650/F-750/E-Series, and 2021-2022 Bronco Sport vehicles may exhibit a communication fault with emissions inspection equipment. This may be due to the software in the gateway module (GWM). To correct this condition, reprogram the GWM to latest software level using the appropriate Ford diagnostic scan tool. Use causal part 14F642 and applicable labor times from Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 50975
Service Bulletin/Repair Instructions
Some 2017-2022 Ford/Lincoln customers may experience a notification in the FordPassÃÂÃÂÃÂî/LincolnWayÃÂÃÂÃÂî app indicating Vehicle Has Entered Deep Sleep Mode. This occurs when the vehicle has not been started for 14 consecutive days, battery voltage is at/below 9.5 volts or the body control module (BCM) 12 volt battery state of charge (SOC) drops below 50%. A warning may also set if the telematic control unit (TCU) has received an over the air update. The TCU powers down all communication when in this mode and app features are disabled. Manually start the vehicle to wake if from mode. More information is located in the app under: Account > Help > search 'Deep Sleep' in the entry box. If the condition remains, check the BCM 12v SOC. If the SOC does not change after charging the battery or after BMS reset is performed, continue with normal battery and/or BMS sensor diagnostics.
TSB 22-2254
Service Bulletin/Repair Instructions
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator, 2021 Bronco Sport and 2020-2022 Explorer/Aviator vehicles with SYNC 3 may experience various SYNC performance related concerns. This may be due to the SYNC Software. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
TSB 22-2246
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport and 2022 Maverick vehicles may exhibit a condition where the door(s) do not open using the exterior door handle(s). This may be due to an enabled permanent engagement inertia lock within the exterior door handle, this condition occurs when the doors are closed or opened with excessive force. To correct this condition, follow the Service Procedure to properly disengage the permanent engagement inertia lock clip to allow the exterior door handle(s) to fully extend and open the door(s) from the outside.
SSM 50873
Service Bulletin/Repair Instructions
Some 2017-2022 Ford and Lincoln vehicle owners may experience a condition of missing authorization, command and control, battery charging details or phone-as-a-key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, utilize the FordPass Guides or Lincoln Way Concierge teams.
TSB 22-2176
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair vehicles built on or before 3-Jan-2022, 2020-2022 Explorer vehicles built on or before 14-Feb-2022, 2020-2022 Aviator vehicles built on or before 07-Feb-2022 and 2021-2022 Bronco Sport vehicles built on or before 3-Dec-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.
SSM 50845
Service Bulletin/Repair Instructions
Some 2020-2022 Corsair/Nautilus/Navigator/Aviator, 2021-2022 Mustang Mach-E vehicles equipped with Phone-as-a-Key may exhibit Phone-as-a-Key concerns and have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15**:31, B15**:49 and/or B15A5:56 stored in the remote function actuator (RFA) module. If the vehicle is exhibiting other symptoms outside of Phone-as-a-key concerns, address those first. If any of these DTCs are detected during diagnostics, clear the DTCs, reflash RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B15**:31, B15**:57 and/or B15A5:56 DTC(s) returns in the RFA after a self test, follow normal Workshop Manual (WSM) diagnostics, Section 419-01C.
TSB 22-2209
Service Bulletin/Repair Instructions
Some 2020-2022 Corsair vehicles may exhibit a condition where the headliner is loose, warped, bent and/or out of position at the top rear center. This may be due to incorrect positioning of the weatherstrip causing the headliner to shift. To correct this condition, follow the Service Procedure to crimp the weather strip and reinsert the headliner.
SSM 50804
Service Bulletin/Repair Instructions
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle commands such as door lock/unlock, remote start, vehicle location, etc. The battery drain may be caused by excessive calls for data through the vehicle network keeping it in an activated state. Recommend that the customer uninstall the app to ensure this is not contributing to battery symptoms experienced. Advise the customer that unaffiliated third-party app developers do not work directly with Ford to adhere to security, vehicle communication, and privacy requirements.
SSM 50771
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles may exhibit any of the following driver assistance warning messages displayed in the instrument panel cluster (IPC): Pre-collision Assist Not Available, Cruise Control Not Available, Collision Warning Malfunction and/or Adaptive Cruise Control Malfunction. Diagnostic trouble code (DTC) U0415:00 may also be stored in the power steering control module (PSCM), DTC C0051:67 stored in the anti-lock brake system (ABS) module and DTC U0418:86 stored in the image processing module A (IPMA). This may be due to the software in the power steering control module (PSCM). To correct this condition, using the latest version of Ford Diagnosis and Repair System (FDRS) scan tool. Update the PSCM to the latest software level.
SSM 50744
Service Bulletin/Repair Instructions
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result of a differential or transfer shaft bearing failure and the transmission can be overhauled/rebuilt. Service tools and service parts are now available. Refer to the Workshop Manual, Section 307-01.
SSM 50733
Service Bulletin/Repair Instructions
Some 2021 and 2022 Ford and Lincoln vehicles may experience a tire sidewall wavy/indentation appearance in the radial direction on one or both sidewalls. Sidewall wavy/indentation appearance is a common cosmetic characteristic of radial tire construction and will not affect the performance of the tire.
TSB 22-2161
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair, 2021-2022 Bronco Sport, 2022 Maverick vehicles equipped with 4-wheel drive (4WD) may exhibit a grinding/rubbing noise from floor pan/underbody area. This noise will be most noticeable on tip in acceleration and may be due to a mispositioned fuel tank heat shield. To correct the condition, follow the Service Procedure to reposition the fuel tank heat shield.
TSB 22-2147
Service Bulletin/Repair Instructions
Some 2020-2021 Escape and 2021 Corsair vehicles equipped with a 2.5L full hybrid electric vehicle (FHEV) or 2.5L plug-in hybrid electric vehicle (PHEV) powertrain may exhibit a no crank/no start condition due to the passive anti-theft system (PATS) immobilizer being enabled. This may be more prevalent after a vehicle service/repair. This may be due to software that renders the inverter system controller (ISC) (also known as secondary on-board diagnostic module C (SOBDMC)) inoperable when a vehicle repair requires a PATS update. To correct the condition, follow the Service Procedure to reprogram various modules starting with the powertrain control module (PCM).
SSM 50651
Service Bulletin/Repair Instructions
In various 2017-2022 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating "Feature Unavailable. Since this is a fleet vehicle, it cannot access the (SYNC Connect) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Please refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account > Help > CHAT or CALL option
TSB 22-2100
Service Bulletin/Repair Instructions
This article supersedes TSB 21-2185 to update the vehicle model years affected. Some 2020-2022 Explorer/Aviator/Corsair vehicles may experience seat pan looseness, lateral movement and/or clunk/thump noise on turns. To correct the condition, follow the Service Procedure steps to reinforce the cushion hook.
TSB 22-2077
Service Bulletin/Repair Instructions
Some 2020-2022 Corsair vehicles equipped with a power adjustable steering column may exhibit a creaking/squeaking/grinding and/or rubbing noise while the steering column is adjusted into the tilt up or down position. This may be due to a lack of lubrication in the steering column. To correct this condition, follow the Service Procedure to perform a grease application in the steering column.
TSB 22-2078
Service Bulletin/Repair Instructions
Some 20202022 Escape/Aviator plug-in hybrid electric vehicle (PHEV) and 20212022 Corsair PHEV vehicles may exhibit a FordPass or LincolnWay App message notification indicating deep sleep mode and connectivity is temporarily unavailable while the vehicle is plugged in during high voltage battery charging. The vehicle may also exhibit an inoperative remote start feature and/or lock and unlock functionality. This may be due to the software in the telematics control unit (TCU). To correct this condition, follow the Service Procedure to reprogram the TCU.
SSM 50502
Service Bulletin/Repair Instructions
Some 2017-2018 Focus/MKX/C-MAX, 2017-2019 MKC/Taurus/Flex/MKT, 2017-2020 Fusion/MKZ/Continental, 2017-2022 Mustang/Edge/Explorer/Police Interceptor Utility/Escape/F-150/F-Super Duty, 2018-2022 Expedition/Navigator, 2019-2022 Ranger/Nautilus, 2020-2022 Corsair/Aviator, and 2021-2022 Mustang Mach-E vehicles may exhibit a noisy, incorrectly operating, and/or inoperative seat motor. This may be due to a damaged or inoperative seat track motor. A lower level service part has been released to correct noisy, incorrect operation/inoperative seat track motors.
SSM 50485
Service Bulletin/Repair Instructions
Some 2019-2022 Edge/Nautilus, 2020-2022 Escape/Corsair, and 2021-2022 Bronco Sport vehicles equipped with a 2.0L EcoBoost or 2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P02AB, P0243, P0299, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to an inoperative wastegate actuator, missing wastegate actuator e-clip or non-visible damage to the actuator rod. If the diagnostic procedures lead to replacement of the turbocharger assembly, note that a lower level service component has been released K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair/Bronco Sport for service to replace the actuator, actuator rod and both e-clips instead of a complete turbocharger assembly. When replacing the wastegate actuator, it is required to replace all parts included in the service kit.
SSM 50478
Service Bulletin/Repair Instructions
Some 2020-2021 Corsair vehicles may exhibit air conditioning (A/C) condensation leaking onto the passenger floor making the carpet wet. This may be due to a hole created at the bottom of climate control housing caused by a difficult to remove retainer located on the side of the center console trim panel. There is a pin type retainer that attaches the side trim panel to the climate control housing, it must be cut prior to removal otherwise it could damage the climate control housing resulting in a condensation leak to the interior. The fuse block cover needs to be removed before accessing the right hand side trim panel. Refer Workshop Manual (WSM), Section 501-12 for the proper removal procedure.
TSB 22-2016
Service Bulletin/Repair Instructions
Some 2020-2021 Escape/Corsair vehicles built on or before 10-Mar-2021 may exhibit a power liftgate that does not intermittently open when using the hands-free kicking motion. This may be due to the body control module (BCM) and the hands-free liftgate module. To correct the condition, follow the Service Procedure steps to reprogram the BCM and replace the hands-free liftgate module.
SSM 50375
Service Bulletin/Repair Instructions
Some 2016-2021 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit a condition where the navigation voice prompts are inoperative after a SYNC map update. This may be due to an incomplete installation of the SYNC map software. If possible, using the original USB that installed the update, reperform the update and verify the navigation voice prompts have returned. Multiple reboots are expected when this update is being performed. Verify the Installation Is Complete message displays in the touch screen. If the original USB is not available, go to website https://syncnavigation.com/ford/home or https://syncnavigation.com/lincoln/home to download the files once more for the affected vehicle. For further map update support, reference the FAQ section on these websites.
SSM 50356
Service Bulletin/Repair Instructions
Some 2020-2022 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual (WSM), Section 501-03.
SSM 50346
Service Bulletin/Repair Instructions
Some 2018-2021 Ford and Lincoln vehicles may exhibit inoperative remote features via the Ford Pass/Lincoln Way mobile app, incomplete user authorization, no modem electronic serial number (ESN) displayed or DTCs U2100 and/or B156D in the telematics control unit (TCU). These symptoms may persist even after performing a TCU software update and/or replacement. To correct this condition, start a new session with the latest version of the appropriate diagnostic scan tool and perform a PMI on the TCU. If issues persist, open a hotline assistance request and include the IDS version (if applicable) used to perform the PMI and the Authorization Status PID value in the TCU datalogger. For claiming use causal part 14G229 and applicable labor times in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 50325
Service Bulletin/Repair Instructions
Some 2021 Escape/Corsair 2.5L PHEV vehicles may exhibit an illuminated MIL with DTCs P2183 and/or P26C1 present. The vehicle may also exhibit an engine overheat message in the instrument panel cluster. Engineering is aware of this concern and is working on a solution. Continue with checking the engine coolant level, inspect the cabin heater coolant temperature sensor (ECT sensor 2) connector for contamination and perform Workshop Manual (WSM), Section 412-00 pinpoint test AQ. If no concern is found and the vehicle does not exhibit DTC P1285 or P1299, clear the DTCs. If DTCs P1285 or P1299 are present, perform normal WSM diagnosis and repair. Inform customers that Ford is working on a resolution and that the vehicle is safe to drive. Monitor OASIS for updates. Once the solution becomes available, contact the customer and set up a service appointment.
SSM 50306
Service Bulletin/Repair Instructions
Some 2018-2021 EcoSport, Expedition, Navigator; 2019-2021 Ranger; 2020-2021 Escape, Corsair, Explorer, Transit; 2021 Bronco, Bronco Sport, Edge, Nautilus, F-150, Mustang; 2019-2022 Transit Connect; 2020-2022 Aviator, F-Super Duty; and 2022 Maverick vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0496, P0456, P0455, P04F0, and/or P0451. Ford has tested returned EVAP canister purge valves and found them to be fully functional. Prior to replacing the canister purge valve or other EVAP components, perform the following tests using the Ford Diagnosis and Repair System (FDRS) Scan Tool: Full System EVAP Leak Test - FDRS Location: TOOLBOX > PCM > PCM - Evap Emissions System Test and the EVAP Purge Valve Leak Test - FDRS Location: TOOLBOX > PCM > Evap Emission System Toolbox > CPV Check.
TSB 21-2411
Service Bulletin/Repair Instructions
This article supersedes TSB 21-2342 to update the Issue, Action, and Service Procedure. Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns including but not limited to: Sirius audio not functioning properly after a key cycle with active subscription Presets not responding or indicating properly Intermittent audio echo/robotic voice heard during a Bluetooth phone call Wi-Fi connection message pop-up every key cycle Frozen unresponsive touchscreen Solid blue screen when moving forward at speeds above 16 km/h (10 mph) (2019 vehicles only) Rear parking aid camera remains on the screen at speeds below 16 km/h (10 mph) (2019 vehicles only) Inoperative infotainment applications Poor/no AppLink function Apple CarPlay not launching on connection or a black screen when connected Voice prompts that skip or have short pauses while directions are being provided
SSM 50248
Service Bulletin/Repair Instructions
Some 2021 Corsair/Escape vehicles equipped with 2.0L or 2.3L engines and built on or after 04-Jan-2021 may exhibit a rattle/buzz noise on start-up/idle/slow speed from the back of the engine compartment area. This noise may be caused by fuel line heat shield contact with the fuel/brake lines at the rear engine compartment. The fuel line heat shield is located on the front dash cross member. Adjust from the bottom of the heat shield 10ÃÂð forward or 15 mm (0.6 inches) clearance between the shield and the fuel/brake lines.
SSM 50212
Service Bulletin/Repair Instructions
Some 2020-2021 Corsair vehicles built on or before 03-Mar-2021 with the 8F40 transmission may have a torque converter clutch that will not release/unlock at below 5 mph (8 km/h). This may be due to an internal issue with the torque converter clutch (TCC). If this condition is present, install a new torque converter assembly. Refer to Workshop Manual (WSM), Section 307-01. For claiming, use causal part 7902 and applicable labor operations in Section 7 of the Service Labor Time Standards (SLTS) Manual.
TSB 21-2254
Service Bulletin/Repair Instructions
Some 2020-2021 Escape/Corsair vehicles built on or before 30-Mar-2021 and Explorer/Aviator vehicles built on or before 09-Apr-2021 may exhibit a slow fuel fill and/or spit back condition during refueling. This may be due to the design of the fuel tank filler pipe. To correct the condition, follow the Service Procedure to replace the fuel tank filler pipe.
TSB 21-2341
Service Bulletin/Repair Instructions
Some 2021 Corsair vehicles built on 4-Jan-2021 and through 19-Mar-2021 may exhibit an inoperative passenger seat massage function. This may be due to the radio transceiver module (RTM). To correct the condition, follow the Service Procedure to replace the RTM and update the configuration.
SSM 50193
Service Bulletin/Repair Instructions
Some 2020-2021 Aviator and 2021 Corsair hybrid vehicles may exhibit charging concerns with the Lincoln Dual-Voltage Charging Cord. Use a 110/120V non-GFI outlet and check to see if the vehicle charges properly with the 220V adapter removed. If the charging cord concern is only present when using the 220V adapter, a complete charge cord replacement may not be needed as the 220V adapter (part number VL5CZ-10B706-B) is available separately at accessories.lincoln.com or through the local Ford Authorized Distributor (FAD). Note that discoloration of the 220V adapter or dual voltage charging cord could indicate a problem with the electrical outlet that's used and should be inspected by a licensed electrician. For further diagnostic assistance, contact Webasto Charging systems, Inc. directly at 888-219-6747 or at evscs@webasto.com.
TSB 21-2342
Service Bulletin/Repair Instructions
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
SSM 50171
Service Bulletin/Repair Instructions
Some 2019-2021 Edge/Nautilus/Ranger, 2020-2021 Escape/Corsair/Explorer, and 2021 Bronco Sport vehicles equipped with a 2.0L/2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P02AB, P0243, P0299, P1464, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to an inoperative wastegate actuator, missing wastegate actuator e-clip or non-visible damage to the actuator rod. A lower level service component has been released, K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair/Bronco Sport vehicles and LB5Z-9G488-B for Explorer/Ranger vehicles, for service to replace the actuator, actuator rod and both e-clips. When replacing the wastegate actuator, it is important to replace all parts in the service kit. Turbocharger replacement is not necessary to correct the condition.
SSM 50165
Service Bulletin/Repair Instructions
Some 2020-2021 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under its own weight. Push/pull effort must be applied to doors while closing to fully engage latch and turn off the ajar signal warning. If doors are still not fully latching closed, manually adjust door striker position to allow for proper alignment and engagement to the door latch. The door hang position may also need to be slightly adjusted to achieve the same effect. Refer to Workshop Manual (WSM), Section 501-03.
SSM 50151
Service Bulletin/Repair Instructions
Some 2020-2021 Explorer/Aviator Hybrids, 2021 Corsair Hybrid, 2021 F-150 PowerBoost, and 2021 Mustang Mach-E vehicles may exhibit a no-start with a Stop Safely Now warning message in the instrument panel cluster (IPC). The vehicle may have one or more of the following DTCs P0A23, P0A6F, P0A72, P0A75, P0A71, P0A74, P0A77, P0DFA, P06B1, P0A47, P1A0E set by the secondary on-board diagnostic module C (SOBDMC) or secondary on-board diagnostic module B (SOBDMB). This may be due to a drop in the 12-volt circuit. These DTCs will often occur at vehicle key-on and may be difficult to reproduce. Before replacement of the SOBDMC or SOBDMB, diagnose any low voltage DTCs (P0562, U3003) in other modules in the 12V system. If low voltage (less than 10V) is observed in these DTCs snapshot, diagnose the 12v system first. Refer to Workshop Manual (WSM), Section 418-00.
SSM 50130
Service Bulletin/Repair Instructions
Some 2020-2021 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Confirm all doors are fully closed and latches are fully engaged in primary catch position (not partially closed in secondary catch position). Be aware that doors will not fully close when lightly letting go of door or letting it swing closed from a short distance under its own weight. Customer/dealer need to understand that push/pull effort must be applied to doors while closing to fully engage latch and turn off ajar signal warning. If doors are still not fully latching closed (to turn off ajar signal), manually adjust door striker position to allow for proper alignment and engagement to door latch. Dealer may also need to slightly adjust door hang position to achieve same effect. Refer to Workshop Manual (WSM), Section 501-03.
21B55
Service Bulletin/Repair Instructions
Certain 2021 and 2022 Model Year Bronco Sport, Maverick, Escape, Corsair, Edge, and Nautilus equipped with an 8F35 Transmission Automatic Transmission Fluid Level Check; In some of the affected vehicles, the transmission may have been over filled with transmission fluid. Transmission that are overfilled may result in likelihood of transmission fluid aeration, degraded shift quality in the vehicle, accelerated wear on bushings and bearings, and reduced cooling in the transmission.
SSM 50105
Service Bulletin/Repair Instructions
Some 2020-2021 Corsair/Escape vehicles may exhibit issues with the roof opening panel shield feature of the roof opening panel where a replacement shield pilot clip is needed. The shield pilot clips are now available separately for service, Part Number LJ6Z-5452118-A. Reference Workshop Manual (WSM), Section 501-17. Replacement of the roof opening panel sun shade is not necessary when only replacing the shield pilot clips.
TSB 21-2294
Service Bulletin/Repair Instructions
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns To correct the condition, follow the Service Procedure to update the accessory protocol interface module (APIM) software.
SSM 50077
Service Bulletin/Repair Instructions
Some 2020-2021 Corsair/Nautilus/Navigator/Aviator, 2021 Mustang Mach-E vehicles equipped with Phone-as-a-Key may exhibit Phone-as-a-Key concerns and have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15**:31, B15**:49 and/or B15A5:56 stored in the remote function actuator (RFA) module. If the vehicle is exhibiting other symptoms outside of Phone-as-a-key concerns, address those first. If any of these DTCs are detected during diagnostics, clear the DTCs, reflash RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B15**:31, B15**:57 and/or B15A5:56 DTC(s) returns in the RFA after a self test, follow normal Workshop Manual (WSM) diagnostics, Section 419-01C.
SSM 50064
Service Bulletin/Repair Instructions
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
SSM 50045
Service Bulletin/Repair Instructions
Some 2018-2021 Ford/Lincoln vehicles equipped with a wireless charging pad may exhibit an inoperative charging pad, slow charging, a notification that the phone has been mispositioned on the charging pad and/or the phone charging icon in the center screen is not showing. This may be due to the customer's phone if they are using an iPhone 12. Vehicles equipped with a wireless charging pad are designed to charge best with phones that follow the Qi standard. The iPhone 12 hardware currently does not follow the Qi standard for wireless charging. This may make it difficult for Ford and Lincoln vehicles to wirelessly charge this specific phone. The phone can still be charged using the USB cable if the vehicle experiences the above symptoms. If the customer is using an iPhone 12, verify the wireless charging pad works with a Qi certified phone prior to any part replacements.
SSM 50048
Service Bulletin/Repair Instructions
Some 2020-2021 Corsair/Aviator/Navigator vehicles may have diagnostic trouble code (DTC) U3000:49 DTC stored in the remote function actuator (RFA) module preventing paring-connecting any phone as a key to the vehicle. If this DTC is detected during pre-delivery inspection (PDI) or while diagnosing phone as a key pare/connection issue, remove the RFA fuse or disconnect the battery terminals for minimum of 5 minutes then reinstall. Start a new FDRS session and verify that U3000:49 is no longer present. Ensure that phone as a key is enabled and a phone can be paired to the vehicle. If the concern is still present, follow normal diagnostics procedures in Workshop Manual (WSM), Section 419-01C.
SSM 50039
Service Bulletin/Repair Instructions
Some 2016-2021 Ford or Lincoln vehicles equipped with SYNC 3 or SYNC 4 may exhibit a blank screen or other various SYNC symptoms only when the vehicle is in transport mode. This is considered normal due to the power saving features enabled while in transport mode. It is beneficial for battery life to keep the vehicle in transport mode until the vehicle is prepped for sale. To prevent a SYNC system lockup during transport mode deactivation, follow the Workshop Manual (WSM) procedure exactly allowing time for the SYNC system to complete its tasks such as fully booting up or powering down and shutting off before moving to the next step of the procedure. If the vehicle exhibits a blank screen or SYNC symptoms after transport mode deactivation, refer to WSM, Section 415-00 for normal diagnosis. The SYNC version can be confirmed via OASIS.
TSB 21-2268
Service Bulletin/Repair Instructions
Some 2019-2021 Edge/Nautilus/Transit Connect, 2020-2021 Escape/Corsair and 2021 Bronco Sport vehicles equipped with a 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0766 stored in the powertrain control module (PCM) and/or intermittent no reverse engagement concerns. This may be due to contamination in the main control valve body separator plate orifice. To correct the condition, follow the Service Procedure steps to clean the contamination from the main control plate.
TSB 21-2263
Service Bulletin/Repair Instructions
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
SSM 50015
Service Bulletin/Repair Instructions
Some 2020-2021 Ford and Lincoln vehicles are equipped with an anti-fogging feature known as enhanced windshield anti fogging strategy (EWAFS). This feature automatically adjusts airflow in the cabin to prevent the windshield from fogging up and may be perceived by customers as irregular climate control functionality. To reduce fogging, the EWAFS functions include: the air condition (A/C) button may turn on and off automatically, recirculated air may turn off automatically in all air modes except MAX A/C, recirculated air may also turn on and off automatically in various airflow modes in order to improve heating or cooling efficiency, and in auto climate control, high humidity conditions may automatically engage A/C compressor, increase blower motor speed and/or direct more air to windshield. Continue to monitor the Workshop Manual (WSM) for EWAFS updates.
TSB 21-2252
Service Bulletin/Repair Instructions
Some 2020-2021 Escapes/Corsair vehicles may exhibit an illuminated stability-traction control indicator lamp with diagnostic trouble code (DTC) C1B00:62 in the power steering control module (PSCM) and DTC C0051:67 in the anti-lock brake system (ABS) module. This may be due to a misalignment between the steering column shaft and the steering wheel. To resolve the condition, follow the Service Procedure to properly align the steering column shaft and steering wheel.
SSM 49980
Service Bulletin/Repair Instructions
Some 2020-2021 Explorer/Aviator/Corsair vehicles may exhibit an intermittent blue screen on the center infotainment display for one or more cameras when the 360 degree camera view is activated. To correct the condition, reprogram the image processing module B (IPMB) using the latest software level of the appropriate Ford diagnostic scan tool. Once complete, perform the 360 degree camera alignment procedure. Refer to Workshop Manual (WSM), Section 413-13. For claiming, use causal part 19H405 and applicable labor operations in the Service Labor Time Standards (SLTS) Manual.
SSM 49968
Service Bulletin/Repair Instructions
Some 2020-2021 Corsair/Nautilus/Navigator/Aviator, 2021 F-150/Mustang Mach-E vehicles equipped with Phone-as-a-Key may have diagnostic trouble code(s) (DTC) U200D:15, U200E:15, U200F:15, B15**:31, B15**:49 and/or B15A5:56 stored in the remote function actuator (RFA) module. If any of these DTCs are detected during normal diagnostics, clear the DTCs, reflash RFA to the latest software level and start a new Ford Diagnosis and Repair System (FDRS) session. Verify that DTCs are no longer present. If only the B15**:31, B15**:57 and/or B15A5:56 DTC(s) returns in the RFA after a self test, follow normal Workshop Manual (WSM) diagnostics, Section 419-01C.
TSB 21-2185
Service Bulletin/Repair Instructions
Some 2020-2021 Explorer/Aviator/Corsair vehicles may experience seat pan looseness, lateral movement and/or clunk/thump noise on turns. To correct the condition, follow the Service Procedure steps to reinforce the cushion hook.
SSM 49924
Service Bulletin/Repair Instructions
Some 2019 MKC, 2019-2021 Edge/Nautilus/Escape/Ranger/Explorer, 2020-2021 Corsair, and 2021 Bronco Sport vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). The noise is usually more prominent in the area of the high-pressure fuel pump, located on the top of the engine just behind the number 4 ignition coil. This noise is not detrimental to engine function and has no short or long-term effects on engine durability. This an operating characteristic of these engines and no repairs should be attempted.
SSM 49913
Service Bulletin/Repair Instructions
Some 2021 Escape/Corsair vehicles may exhibit a concern where the climate control temperature setting is no longer displayed on the SYNC touchscreen. To correct this condition, run the APIM configuration application on the Ford Diagnostic and Repair System (FDRS) scan tool. Refer to the Workshop Manual, Section 415-00. For claiming, use causal part number 14G371 and applicable labor times from Section 10 of the Service Labor Times Standard (SLTS) Manual.
SSM 49914
Service Bulletin/Repair Instructions
Some 2015-2021 Edge, 2016-2018 MKX, 2019-2021 Nautilus, 2018-2021 Expedition/Navigator, and 2020-2021 Escape/Corsair/Explorer/Aviator vehicles may exhibit an inoperative power liftgate. This may be due to the rear gate trunk module (RGTM) software. To correct the condition, reprogram the RGTM using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14B291 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 49885
Service Bulletin/Repair Instructions
Some 2019-2021 Ford and Lincoln vehicles may exhibit an intermittent audio echo/robotic voice heard during a bluetooth phone call by the person that is not in the vehicle. Using Apple CarPlay and Android Auto instead of Bluetooth can help alleviate the concern. Also turning on, then off, the privacy setting in the SYNC touchscreen can temporarily alleviate the concern. Engineering is currently investigating this concern and will be releasing a service fix in early July 2021. Let the customer know they can continue to drive the vehicle and schedule service appointments for customers once the repair becomes available. Monitor OASIS for updates.
SSM 49820
Service Bulletin/Repair Instructions
Some 2017-2021 Ford and Lincoln vehicle owners may experience a condition of missing Authorization, Command and Control, Battery Charging Details or Phone-as-a-Key setup buttons/selections in their FordPass or LincolnWay App. This condition is due to an error within the FordPass or LincolnWay App and not due to a concern on the vehicle. Verify that the customers FordPass or LincolnWay App is at the latest version. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM)/remote function actuator (RFA) will not resolve this condition. If the condition persists, Utilize the FordPass Guides or Lincoln Way Concierge teams.
SSM 49807
Service Bulletin/Repair Instructions
Some 2020-2021 Corsair vehicles may exhibit a distorted view when looking at the exterior mirror glass. This may be due to the mirror glass not being fully seated into all retaining tabs and not the glass itself. Verify that the exterior mirror glass is fully seated into all of the retaining tabs before attempting any further repairs. Refer to Workshop Manual (WSM), Section 501-09.
TSB 21-2150
Service Bulletin/Repair Instructions
Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Explorer/F-Super Duty/Aviator/Corsair/Navigator and 2021 Bronco Sport vehicles with SYNC 3 may experience various SYNC performance related concerns. To correct the condition, follow the Service Procedure.
SSM 49795
Service Bulletin/Repair Instructions
Some 2018-2021 Ford and Lincoln vehicles may not be able to perform remote commands via the FordPass/LincolnWay App due to an erroneous deep sleep message. If the vehicle has been driven within 14 days and the battery state of charge is above 9.5 volts when the deep sleep message set, this is an erroneous message. Starting and running the vehicle will clear the message and allow the remote commands to function again. Inform customers that engineering is currently working on a solution for this condition that will be released via an over the air (OTA) update that is expected in June 2021. Replacement or reprogramming of the telematics control unit (TCU)/gateway module (GWM) will not resolve this condition. Monitor OASIS for additional information and schedule service appointments for customers once the repair becomes available.
SSM 49784
Service Bulletin/Repair Instructions
Some 2020-2021 Corsair/Aviator/Navigator and 2021 Nautilus/Mach-E customers may be unable to activate Phone-as-a-key, have intermittent Phone-as-a-key connectivity, missing Phone-as-a-key button in the App, receiving Pairing Failed, Key Download Error or Connection Trouble message during Phone-as-a-key setup, Bluetooth Disconnected, Unable To Start, Backup Code Needed And/or Key Not Detected. Prior to performing any RFA diagnostics, verify the customer's phone app is at the latest version, the phone app is authorized to the vehicle and Location Service is enabled in customer's phone to allow for proper Phone-as-a-key operation. If a Phone-as-a-key concern remains, continue with normal RFA diagnosis. Refer to Workshop Manual (WSM), Section 419-01. Utilize the FordPass Guides or Lincoln Way Concierge teams as needed to understand Phone-as-a-key operation.
SSM 49762
Service Bulletin/Repair Instructions
Some 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles may exhibit a lack of power steering assist with DTC U3000 in the PSCM. This DTC is set when a battery charger is installed on the vehicle and the ignition is cycled ON. For vehicles that set this DTC due to the use of a battery charger, the DTC can be cleared and power steering assist restored without replacement of the PSCM. Using the FDRS, select and run the PSCM - Reset the Power Steering Control Module (PSCM) application. Once cleared, cycle the ignition. Reprogram the PSCM using the latest version of FDRS. It is not recommended that a battery charger be installed and running on the vehicle when the ignition is cycled. For claiming, use causal part 3C529 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
SSM 49756
Service Bulletin/Repair Instructions
Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. This may be due to the module already being at the latest software level. A later software level may have been programmed at the assembly plant, during a previous dealer visit or by an over the air (OTA) update for vehicles that have automatic updates enabled in the SYNC system settings. To review a vehicle's OTA update history, visit the Connected Vehicle > OTA Dashboard tab in OASIS. Information about the OTA Dashboard can be found on FMCDealer.com when performing a search on OTA History Job Aid.
SSM 49751
Service Bulletin/Repair Instructions
2020-2021 Corsair vehicles have a child safety lock that is located inside the opening of the rear door latch. The child safety locking switch may be difficult to see unless viewed at eye-level with the rear door latch and looking into the rear door latch opening. Verify that the child safety lock is in the correct position prior to condemning the latch assembly. The digital version of the 2020 and 2021 Corsair owner manual has been updated. The digital Owner's Manual version includes updates to the Child Safety Locks section. It can be viewed at https://owner.lincoln.com/. Once you visit the Lincoln website, select SUPPORT > Download Owner's Manual. Select the Year, Make, and Model and select Apply. Then scroll down to find the viewable Owner's Manual.
21B19
Service Bulletin/Repair Instructions
In all of the affected vehicles, the AWD module was assembled with an incorrect transistor that controls the transition between AWD and 2WD. When this transistor fails the vehicle will remain in either AWD or 2WD and not transition between the drive states. This can cause the wrench light to illuminate in the instrument cluster.
SSM 49723
Service Bulletin/Repair Instructions
Some 2021 Corsair vehicles built on 4-Jan-2021 and through 19-Mar-2021 equipped with perfect position seats may exhibit the massage feature operating incorrectly on the passenger seat. Inform the customer engineering is aware of the concern and is working on a fix. Schedule a follow-up appointment for the 3rd quarter of 2021. Monitor OASIS for updates.
SSM 49690
Service Bulletin/Repair Instructions
For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace a module on vehicles that use Ford Diagnosis and Repair System (FDRS). First, an FDRS session must be created on the vehicle prior to removing the faulted module. Once the session is started, run the Programmable Module Installation and replace the module only when instructed by FDRS. Installing a new module prior to starting a scan tool session may result in incomplete module configuration with DTCs U2100, U2101 and/or U2200. Once a session has been started, continue to follow normal WSM procedures to repair the vehicle.
SSM 49646
Service Bulletin/Repair Instructions
Some 2020-2021 Escape and 2021 Corsair vehicles equipped with a HF45 transmission may exhibit a rattle noise on cold start up when only when engine is running. This noise may be more prevalent in cold weather conditions, typically at or below 0âÂÂC (32âÂÂF). Engineering is currently working to resolve this issue. Inform customers that Ford is working on a calibration release for end of April 2021. In the interim, let the customer know that the vehicle is safe to drive, and schedule a follow-up appointment with the customer for late April. Once the solution becomes available, contact the customer and confirm the service appointment is going forward. Monitor OASIS for updates. Transmission replacement may not correct this concern.
20B51
Service Bulletin/Repair Instructions
In some of the affected vehicles, the Electric Brake Booster (EBB) may contain a cracked solenoid valve plunger that may break and move out of position. A dislocated valve plunger may lead to the driver experiencing any of the following symptoms: Hard brake pedal, over-braking condition, and if certain other conditions are present, longer brake pedal travel with an incremental increase in stopping distance that would be accompanied by a red brake warning indicator lamp on the instrument panel cluster
SSM 49571
Service Bulletin/Repair Instructions
Some 2019-2021 Edge/Nautilus, 2020-2021 Escape/Corsair, 2021 Bronco Sport vehicles equipped with all wheel drive (AWD) may exhibit chatter/shudder during low speed turning events due to fluid contamination. Drain and refill the rear drive unit (RDU), refer to Workshop Manual Section (WSM) 205-02. Drive for 8 km (5 miles) in stop and go conditions with right and left turns and re-evaluate. If the issue is still present, continue with WSM diagnostics. For claiming, use base (4000) causal part.
SSM 49545
Service Bulletin/Repair Instructions
Some 2020 Escape, 2020-2021 Corsair, 2021 Bronco Sport and 2021 Mustang Mach-E vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system (ABS) module reprogram or configuration, or loss of ABS communication to the PSCM. The Workshop Manual pinpoint test is in the process of being updated and replacement of the electronic power assist steering (EPAS) column is not necessary. To clear the DTC, drive the vehicle straight for 30 seconds at speeds over 50 km/h (30 mph). Cycle the ignition on/off once complete. For claiming use causal part 3C529.
SSM 49427
Service Bulletin/Repair Instructions
Some 2019-2020 Edge/Nautilus/Ranger, 2020 Escape and 2020-2021 Corsair/Explorer vehicles equipped with a 2.0L/2.3L EcoBoost may exhibit a lack of power with an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P02AB, P0243, P0299, P1464, P25B3, P25B4, P2AB7, P2AB8 and/or P2AB9. This may be due to a missing wastegate actuator e-clip. A lower level service component has been released, K2GZ-9G488-B for Edge/Nautilus/Escape/Corsair vehicles and LB5Z-9G488-B for Explorer/Ranger vehicles, for service to replace the actuator, actuator rod and both e-clips. Turbocharger replacement is not necessary for missing wastegate actuator e-clips.
SSM 49405
Service Bulletin/Repair Instructions
Some 2020-2021 Aviator and 2021 Corsair hybrid vehicles may exhibit various concerns with the Lincoln Dual TurboCord. For diagnostic assistance, contact Webasto Charging Systems, Inc. directly at 888-219-6747 or at evscs@webasto.com.
SSM 49373
Service Bulletin/Repair Instructions
Some 2020 Escape and 2020-2021 Corsair vehicles may exhibit DTC C1B00:62 present in the PSCM with any of the following messages displayed: Service Advance Trac, Hill Start Assist Not Available, Lane Keeping Sys. Malfunction Service Required, or Pre-Collision Assist Not Available. This may be due to a disconnected or discharged battery, recent PSCM or anti-lock brake system (ABS) module reprogram or configuration, or loss of ABS communication to the PSCM. The Workshop Manual pinpoint test is in the process of being updated and replacement of the electronic power assist steering (EPAS) column is not necessary. To clear the DTC, drive the vehicle straight for 30 seconds at speeds over 50 km/h (30 mph). Cycle the ignition on/off once complete. For claiming use causal part 3C529.
SSM 49313
Service Bulletin/Repair Instructions
Some 2020 Escape/Corsair vehicles may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0442, P0455, P0456, and/or P0457. This may be due to damage to the carbon canister which may have occurred during vehicle transportation. This condition may not occur for a few hundred miles/km or equivalent key cycles. Inspect the left side underbody air deflector for damage. If damage or witness marks are present, remove the left side air deflector and inspect the carbon canister for damage. As a reminder, dealers are responsible for inspecting new vehicles received by the dealership. When accepting delivery from the carrier, dealers must notify the carrier in writing of any concealed damage within 2 business days (certified mail with return receipt recommended). Refer to Section 2 of the Warranty and Policy Manual.