26B19
Other
Recommended Repair Prior to Sale Customer Satisfaction Program 26B19 2024-2025 MY Nautilus 2.0L Hybrid Vehicles Powertrain Control Module (PCM) Update for Inspection and Maintenance Testing
Vehicle report
2024 LINCOLN NAUTILUS HYBRID
Service bulletins
3 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55081
Service Bulletin/Repair Instructions
Some 2024 Nautilus vehicles built on or before 23-Jan-2024 may exhibit a condition where the rear door power windows are locked when the child lock is off, and the rear door power windows are unlocked when the child lock is on. This may be due to the software in the body control module (BCM). To correct this condition, download and run the "BCM - Body Control Module (BCM) Software Update" application using the latest software version of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 15604 and labor operations 12651D and BCM.
SSM 54250
Service Bulletin/Repair Instructions
Some 2024-2025 Escape Hybrid/Maverick Hybrid/Nautilus Hybrid/F-150 non-Lightning/F-Super Duty/Bronco and 2025 Expedition/Navigator/Ranger vehicles where customers have installed an aftermarket supplemental braking system may experience a discharged 12-volt battery after recreational towing. This may be due to the supplemental braking system keeping the vehicle awake during brake applications. Advise customers that while recreational towing the vehicle with a supplemental braking system installed, it is recommended to use a 12-volt battery charger connected to a power source external to the vehicle being towed. The Owners Manual is in process of being updated with this information.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.