Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55140
Service Bulletin/Repair Instructions
Some 2025-2026 Maverick vehicles built on or before 05-Dec-2025 and 2024-2026 Nautilus vehicles built on or before 04-Sep-2025 may exhibit limited power and display "Stop Safely Now" or "Service Vehicle Soon" stored in the message center after start up with diagnostic trouble codes (DTC) P0A5D, P0A60, P0A63, P0A6F, P0A72, P0A75, and/or P0E52 stored in the inverter system controller (SOBDMC). The Ford Diagnostic and Repair System (FDRS) may refer to this module as the "Secondary On-Board Control Module C". If the vehicle exhibits these conditions, replace the inverter system controller. Refer to Workshop Manual, Section 307-01B. For claiming, use causal part 7B012 and labor operations 12651D and 12651D56. NOTE: This article does not remove any RVC, Prior Approval or Warranty and Policy requirements for component replacement.
SSM 55131
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal
SSM 55116
Service Bulletin/Repair Instructions
Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 02-Feb-2025 * 2025-2026 Explorer/Aviator built on or after 02-Feb-2025 * 2025-2026 Nautilus built on or after 17-Feb-2025 * 2025-2026 F-150 built on or after 16-Jul-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC) - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, manually enter the vehicle identification number (VIN) into the VIN entry dialog in the Ford Diagnosis and Repair System (FDRS) and then start a session using the Vehicle Communication Module (VCM) II, VCM 3, Vehicle Communication and Measurement Module (VCMM) or later level device with a universal serial bus (USB) cable disconnected from the laptop. Download the "BCM - Body Control Module (BCM) Hardware Test" app
SSM 55118
Service Bulletin/Repair Instructions
Some of the following vehicles: * 2023-2025 F-Super Duty built on or before 02-Feb-2025 * 2024-2026 Ranger/Bronco/Mustang * 2024-2025 F-150 built on or before 15-Jul-2025 * 2024-2025 Nautilus built on or before 16-Feb-2025 * 2025 Explorer/Aviator built on or before 01-Feb-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC). - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, start the vehicle using both key fobs. If the no crank/no start condition with "No Key Detected" concern is present, reprogram both key fobs and retest. If the no crank/no start condition with "No Key Detected" is still present, replace the body control module (BCM). Refer to Workshop Manual (WSM), Section 419-10. For claiming, use causal part 15604 and labor operation MT55118SSM up to 1.8 hours.
SSM 55103
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus vehicles may exhibit an inoperative segment or individual light emitting diode (LED) in the rear mounted deck lid lamp assembly (part of the rear lamp assembly). To correct this condition, replacement of the finished assembly (13A565) is not required. To repair, replace the rear mounted deck lid lamp sub-assembly (13434) and transfer components from the original rear liftgate lamp. Refer to Workshop Manual (WSM), Section 417-01 > Removal and Installation > Rear Lamp Assembly and perform Steps 9-11.
PHX-26.2.0.11 Nautilus
Over The Air
26S51 Recall remedy: -Accessory Protocol Interface Module update to mitigate the loss of the pedestrian warning sound
SSM 55071
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal diagnosti
SSM 55058
Service Bulletin/Repair Instructions
Some 2025-2026 Maverick vehicles built on or before 05-Dec-2025 and 2024-2026 Nautilus vehicles built on or before 04-Sep-2025 may exhibit limited power and display "Stop Safely Now" or "Service Vehicle Soon" stored in the message center after start up with diagnostic trouble codes (DTC) P0A5D, P0A60, P0A63, P0A6F, P0A72, P0A75, and/or P0E52 stored in the inverter system controller (SOBDMC). The Ford Diagnostic and Repair System (FDRS) may refer to this module as the "Secondary On-Board Control Module C". If the vehicle exhibits these conditions, replace the inverter system controller. Refer to Workshop Manual, Section 307-01B. For claiming, use causal part 7B012 and labor operations 12651D and 12651D58. NOTE: This article does not remove any RVC, Prior Approval or Warranty and Policy requirements for component replacement.
SSM 55031
Service Bulletin/Repair Instructions
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
SSM 55019
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus vehicles may exhibit an intermittent false alarm activation. This may be due to the software in the body control module (BCM). Monitor the BCM alarm event parameter identifications (PID). If ALARM_EVT_1/2/3/4 show a value of "Interior Motion Detected", reprogram the BCM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal 15604 and labor operations 12651D and BCM. If ALARM_EVT_1/2/3/4 does not show a value of "Interior Motion Detected", refer to Workshop Manual (WSM), Section 419-01A > Diagnosis and Testing > Pinpoint Test E (False Alarm Activation) for normal diagnostics and repair as necessary outside of this article.
SSM 54978
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus vehicles may exhibit a "Door Fault Service Required", "Transmission Not In Park" and/or "Hill Start Assist Not Available" message in the instrument panel cluster (IPC) with diagnostic trouble code (DTC) B1262:92 stored in multiple door latch control modules (DCME, DCMF, DCMG, and/or DCMH). DTC U0504 may also be stored in the gearshift module (GSM). This may be due to the software in the door latch control modules. To correct this condition, download and run the following applications using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. "DCME - Door Control Module E (DCME) Software Update" "DCMF - Door Control Module F (DCMF) Software Update" "DCMG - Door Control Module G (DCMG) Software Update" "DCMH - Door Control Module H (DCMH) Software Update" For claiming use causal part 58219A65 and labor operation MT58219SSM up to 0.5 hours.
SSM 54962
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus vehicles may exhibit a condition where the intrusion alarm will activate without an external source. This may be due to software in the body control module (BCM). Reprogramming or replacing the BCM or intrusion sensor may not resolve this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q3 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
SSM 54924
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus vehicles equipped with an 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTC) P0767, P0766 and/or P2703 stored in the powertrain control module (PCM) and harsh/no reverse engagement. This may be due to the selectable one-way clutch (SOWC). To correct the condition, remove the transmission. Refer to Workshop Manual (WSM), Section 307-01. Disassemble the transmission only far enough to access the SOWC. Refer to WSM, Section 307-01 > Overhaul and perform Steps 24-65. The transmission range (TR) sensor does not have to be removed. Remove the SOWC assembly, disassemble the A-clutch and discard the SOWC. Refer to WSM, Section 307-01 > Overhaul and perform Steps 164-170. Assemble the new SOWC with the A-clutch components. Refer to WSM, Section 307-01 > Overhaul and perform Steps 173-179. The A-clutch seals can be reused unless damaged. Install the new SOWC and reverse the procedure to reassemble the transmission. Overhaul the main control valve body. Refer to WSM, Section 307-01 > Overhaul > Main Control Valve Body. Replace t
SSM 54916
Service Bulletin/Repair Instructions
Some 20242026 Nautilus vehicles may have previously exhibited unsuccessful programmable module installation (PMI) starting with a CallGetRestore Invalid hardware error message, when using the Ford Diagnosis and Repair System (FDRS) to program a new door latch control module E (DCME), door latch control module F (DCMF), door latch control module G (DCMG), and/or door latch control module H (DCMH). Diagnostic trouble code (DTC) U211B may also be stored in the door latch control module. The programming concern has been corrected. Download and run the applicable PMI application again using the latest software version of the FDRS scan tool. Make sure to follow any remaining steps to complete the door latch installation and programming. Refer to Workshop Manual (WSM), Section 501-14 > Removal and Installation > Front Door Latch/Rear Door Latch.
SSM 54918
Service Bulletin/Repair Instructions
Some of the following vehicles: 2025-2026 Mustang Mach-E vehicles built on or before 27-Jan-2026 2025-2026 Maverick/Bronco Sport vehicles built on or before 20-Jan-2026 2024-2026 Nautilus vehicles built on or before 02-Dec-2025 2023-2026 Escape/Corsair may exhibit reduced steering assist and a "Power Steering Assist Fault" message displayed in the instrument panel cluster (IPC) with the diagnostic trouble code (DTC) U2016:47 only, and no other steering DTCs stored in the power steering control module (PSCM). To correct this condition, reprogram the PSCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 3C529 and labor operations 3504E and PSCM. If a software update is not available for the PSCM, the PSCM is already at the latest software level. Refer to Workshop Manual (WSM), Section 211-02 for normal diagnostics. If the vehicle does not exhibit any observable symptoms described above and the DTC is only present in continuous memory, this DTC should be ignored. No further service action
25B33
Other
Certain 2023-2025 Model Year Escape and Corsair, 2024-2025 Model Year Nautilus, 2025-2026 Model Year Bronco Sport and 2025 Model Year Maverick Vehicles Equipped with an Engine Block Heater System Block Heater Replacement
SSM 54878
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus non-hybrid and 2025-2026 Aviator vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing module (DSP) with U0238 stored in the audio control module (ACM). This may be due to the DSP. To determine if the DSP is the root cause, remove the DSP fuse from the battery junction box (BCMC fuse F40 for Aviator, BCMC fuse F138 for Nautilus, BJB fuse F5 for Navigator). Inspect the fuse for an open and make sure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics. If communication has been re-established with the DSP, install a new DSP ordered from Ford Component Sales using the On-Line 1878 form to correct this condition. Refer to Workshop Manual (WSM), Section 415-00. For claiming, use causal part 18B849 and labor operations 12651D and 12651D13.
SSM 54828
Service Bulletin/Repair Instructions
Some 2024-2025 Lincoln Nautilus vehicles built on or before 17-Jul-2025 and equipped with continuous controlled damping (CCD) suspension (feature code DWAA9) may exhibit a clunk, rattle, knock, or thump noise from the rear suspension over bumps at lower speeds. To confirm a vehicle is built with a certain minor feature code, review the build information by clicking "Additional Information" under Vehicle ID Tab > Vehicle Information, or double-clicking the vehicle identification number (VIN) in the upper left corner on Professional Technician System (PTS). In some instances, the noise can be reproduced by a jounce test of the rear suspension on a level surface. This may be due to a concern with the rear shock absorbers. If a noise is confirmed from the rear shock absorbers, replace both shock absorbers. Refer to Workshop Manual (WSM), Section 204-02 > Removal and Installation > Rear Shock Absorber. For claiming, use causal part 18125 and labor operation 18125AT.
SSM 54829
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours.
DSM-25.5.6.2 Nautilus
Over The Air
Quality improvements include: -Addresses key off load battery usage caused by the Seat Control Module high current consumption
SSM 54823
Service Bulletin/Repair Instructions
Some 2025-2026 Maverick vehicles built on or before 05-Dec-2025 and 2024-2026 Nautilus vehicles built on or before 04-Sep-2025 may exhibit limited power and display "Stop Safely Now" or "Service Vehicle Soon" stored in the message center after start up with diagnostic trouble codes (DTC) P0A5D, P0A60, P0A63, P0A6F, P0A72, P0A75, and/or P0E52 stored in the inverter system controller (SOBDMC). The Ford Diagnostic and Repair System (FDRS) may refer to this module as the "Secondary On-Board Control Module C". If the vehicle exhibits these conditions, replace the inverter system controller. Refer to Workshop Manual, Section 303-14B for Nautilus and 303-14C for Maverick. For claiming, use causal part 7B012 and labor operations 12651D, 12651D4 and 12651D58. <br /><br /> NOTE: This article does not remove any RVC, Prior Approval or Warranty and Policy requirements for component replacement.
DDM-26.21.5 Nautilus
Over The Air
Quality improvements include: -Prevents window bounce backs after using the one touch up feature
SCMB-25.5.6.2 Nautilus
Over The Air
Quality improvements include: -Addresses key off load battery usage caused by the Seat Control Module high current consumption
SSM 54810
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus non-hybrid and 2025-2026 Aviator vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing module (DSP) with U0238 stored in the audio control module (ACM). This may be due to the DSP. To determine if the DSP is the root cause, remove the DSP fuse from the battery junction box (BCMB fuse F40 for Aviator, BCMB fuse F138 for Nautilus, BJB fuse F5 for Navigator). Inspect the fuse for an open and make sure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics. If communication has been re-established with the DSP, install a new DSP ordered from Ford Component Sales using the On-Line 1878 form to correct this condition. Refer to Workshop Manual (WSM), Section 415-00. For claiming, use causal part 18B849 and labor operations 12651D and 12651D13.
TSB 26-2185
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
TSB 26-2196
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2100. Reason for update: To update vehicle symptoms, affected vehicle lines, and model years. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Apple CarPlay® or Bluetooth audio Poor or muffled outbound phone call sound quality while using Apple CarPlay® or Bluetooth audio This may be due to the software in the accessory protocol interface module (APIM).
SSM 54757
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus vehicles may require replacement of the front seat track motor for various reasons. If Workshop Manual (WSM), Section 501-10A > Front Seats > PPT A leads to front seat track motor replacement, a lower level service part is now available - PU5Z-14547-A (driver side) and PU5Z-14547-B (passenger side). If only the front seat track motor requires replacement, it is not necessary to replace the front seat cushion structure assembly.
SSM 54751
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus non-hybrid vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing (DSP) module and diagnostic trouble code (DTC) U0238 stored in the audio control module (ACM). Remove the DSP fuse from the battery junction box (BCMC) F138 for Nautilus, (BJB) F5 for Navigator. Inspect the fuse for an open and ensure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing. If communication has been re-established with the DSP module, engineering is currently working on a solution for this condition that is expected by Q2 2026. Replacement or reprogramming of the DSP will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers
SSM 54706
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus vehicles built on or before 06-Nov-2025 may exhibit an inoperative driver heated seat with diagnostic trouble code (DTC) B1208:2A stored in the driver seat module (DSM) and/or inoperative front passenger heated seat with DTC B120A:2A in the passenger front seat module (SCMB).
TSB 25-2422
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2372 to update the vehicle symptoms.
SSM 54647
Service Bulletin/Repair Instructions
Some 20242026 Nautilus vehicles built on or before 06-Nov-2025 may exhibit an inoperative driver and/or front passenger heated seat with diagnostic trouble code (DTC) B1208:2A stored in the driver seat module (DSM) and/or DTC B120A:2A in the passenger front seat module (SCMB). Inform the customer that Ford is currently working on a solution for this condition that is expected Q2 2026. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available. If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit a report for this condition.
DSP-25.2.21.2 Nautilus
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
SSM 54643
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus non-hybrid vehicles may exhibit a rattle or buzzing noise from under the center of the car during light throttle, low engine revolutions per minute (RPM) driving conditions, often between 30-40 mph (48-64 km/h). The noise may be more noticeable when ambient temperatures are below 40°F (4°C). Inform the customer that Ford is currently working on a solution for this condition that is expected Q4 2026. This concern does not affect vehicle durability and the customer can continue to drive the vehicle. Monitor Professional Technician System (PTS) for additional information and schedule a service appointment for the customer once the repair becomes available.<br /><br /> If a customer vehicle exhibits this concern, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report (GCR)" link at the upper right of the PTS Vehicle ID screen (vehicle identification number ÝVIN¨ required) and fill out the form. Do not use the "Report A Problem" link to submit a report for this condition.
TSB 26-2100
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2477 to update the Labor Operation Descriptions. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.
DSP-25.9.0 Nautilus
Over The Air
Quality improvements include: -Addresses a temporary loss of audio caused by the system going off the bus
SSM 54591
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus non-hybrid and 2025-2026 Aviator/Navigator vehicles equipped with 28 radio speakers (minor feature code IDBBN) may exhibit a no audio/sound condition with no communication with the audio digital signal processing (DSP) module. Remove the DSP fuse from the battery junction box (BCMC) (F40 for Aviator, F5 for Navigator, F138 for Nautilus). Inspect the fuse for an open and ensure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, continue with normal Workshop Manual (WSM) diagnostics, Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing. If communication has been re-established with the DSP module, engineering is currently working on a solution for this condition that is expected by Q2 2026. Replacement or reprogramming of the DSP will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal part 18B849
SSM 54581
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus and 2025-2026 Explorer/Aviator vehicles equipped with power folding mirrors may exhibit concerns with the auto folding mirror functionality not matching the status selected by the switch in the center display screen menu. Examples include auto folding not operating when the switch is enabled and/or auto folding continuing to function when the switch is disabled. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical button is not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> If the vehicle exhibits this condition, submit a Vehicle Concern Report. To submit a report, click on the "Submit Global Concern Report"
SSM 54583
Service Bulletin/Repair Instructions
Some 2025-2026 Nautilus/Aviator/Navigator vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative voice assistant, the inability to sign into a Google account in the center touch screen, unable to access the Google Play Store in the center display screen, and/or the inability to connect to other apps in the center display screen. This may be due to the vehicles Connectivity Package not being activated. To verify if the vehicle has an active Connectivity Package (free or paid) enter the vehicle identification number (VIN) in Professional Technician System (PTS) then navigate to the upper blue tab titled Connected Vehicle > Vehicle Software Subscriptions. It will clearly state if the vehicle has a trial or paid subscription, along with the expiration date. The customer can check subscription status from the Connected Services tile located within The Lincoln App. These vehicles come with a free Connectivity Package that lasts for 4 years. To activate the free trial period or to subscribe
ACM-25.3.3 Nautilus
Over The Air
25SA2 Recall remedy - Audio Control Module update to address intsances where the pedestrian sounder alert sound may not be generated by the vehicle
TSB 25-2621
Service Bulletin/Repair Instructions
Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
SSM 54556
Service Bulletin/Repair Instructions
All 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles will have the Alexa Built-In feature removed from the vehicle in Q1 2026 due to the end of life of Amazon Alexa services in all Ford/Lincoln Digital Experience vehicles. Google Assistant will continue to be the default voice assistant in these vehicles. No additional actions should be taken in an attempt to restore Alexa Built-In functionality.
TSB 26-2018
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a grunt-type noise from the front brakes during initial brake applications that goes away after the brakes warm-up. A video demonstrating this condition is available in the Service Procedure below. This may be due to the front brake discs and pads.
SSM 54518
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus, 2025-2026 Explorer/Aviator and 2025 Expedition/Navigator vehicles may exhibit a concern where during an inbound phone call using CarPlay®, the person in the vehicle cannot be heard. This may be due to the software in the accessory protocol interface module (APIM). Replacement or reprogramming of the APIM will not resolve this condition. Inform customers that engineering is currently working on a software solution for this condition and will be released via a software update delivered over-the-air (OTA) expected by April 2026. The software will update automatically if vehicle connectivity is enabled in the vehicle settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update by May 2026. Monitor Professional Technician System (PTS) for additional information.
SSM 54502
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator/Explorer/Aviator and 2024-2026 Nautilus vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank screen for Google Maps or the absence of live traffic data. To correct this condition, refer to the Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Information and Entertainment System. The WSM has been updated with improved diagnostics for this condition. To confirm whether a vehicle is built with a specific minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner of the Professional Technician System (PTS).
TCU-25.2.8.5 Nautilus
Over The Air
Quality improvements include: -Addresses a loss of connectivity caused by a Cellular Domain Service outage
PHX-25.1.2.5.5 Nautilus
Over The Air
Quality improvements include: -Android Auto enhancements -Android security updates
SSM 54400
Service Bulletin/Repair Instructions
Some 2025-2026 Nautilus vehicles with heated-only front seats (minor feature code BY1AC) (not heated and cooled) may set diagnostic trouble codes (DTCs) B103A:15, B1034:13, B1036:13, and B1038:15 in the heating, ventilation, and air conditioning (HVAC) module when a diagnostic self-test is performed. These DTCs have no effect on functionality and should be ignored if no other DTCs are present in the HVAC module and no symptoms are present. Continue with diagnosing any other HVAC DTCs first. No further service action is required.<br /><br /> To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS).
ECG-25.2.8.5 Nautilus
Over The Air
Quality improvements include: -Enhanced LincolnWay connectivity
TCU-25.2.8.4 Nautilus
Over The Air
Quality improvements include: -Includes a recovery mechanism for memory data in the Telematics Control Unit
SSM 54339
Service Bulletin/Repair Instructions
For 2024-2025 Nautilus vehicles, if diagnostics lead to the replacement of the front seat cushion extension adjuster, a lower level part is now available (R2TZ-14C724-A). It is not necessary to replace the front seat cushion extension adjuster if only the front seat cushion extension motor assembly is damaged.
TSB 25-2477
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor speaker sound quality (static, pop, crackle) while using Bluetooth audio Poor outbound phone call sound quality while using Bluetooth This may be due to the APIM (accessory protocol interface module) software.
SSM 54264
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus vehicles may exhibit a grunt-type noise from the front brakes during initial brake applications that goes away after the brakes warm-up. A video demonstrating this condition is available on PTS for 2024-2025 Nautilus under the Service Tips Tab > Reference Guides > Front Brake Grunt Video. For vehicles that exhibit a noise comparable to the video only, refer to the following direction depending on vehicle build date.<br /><br /> * Vehicles built on or before 13-Jun-2024, that have previously had front disc brake rotors replaced with part number PZ1Z-1125-B: Engineering is investigating further brake noise improvements with a solution targeted for late Q4 2025. This condition does not affect vehicle durability and no additional diagnosis or service should be expected to impact this condition at this time.<br /><br /> * Vehicles built on or before 13-Jun-2024, that have not had front brake service: replace both front brake disc rotors with part number PZ1Z-1125-B. Refer to the Workshop Manual (WSM), Section 206-03 Front Disc Brake > Removal and Installation.
SSM 54252
Service Bulletin/Repair Instructions
For 2024-2025 Nautilus vehicles, if diagnostics lead to replacing the rear seat armrest cup holder, a lower-level part is now available (base part number 5413562). It is not necessary to replace the rear seat armrest assembly if only the rear seat armrest cup holder is damaged.
SSM 54250
Service Bulletin/Repair Instructions
Some 2024-2025 Escape Hybrid/Maverick Hybrid/Nautilus Hybrid/F-150 non-Lightning/F-Super Duty/Bronco and 2025 Expedition/Navigator/Ranger vehicles where customers have installed an aftermarket supplemental braking system may experience a discharged 12-volt battery after recreational towing. This may be due to the supplemental braking system keeping the vehicle awake during brake applications. Advise customers that while recreational towing the vehicle with a supplemental braking system installed, it is recommended to use a 12-volt battery charger connected to a power source external to the vehicle being towed. The Owners Manual is in process of being updated with this information.
SSM 54227
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles equipped with Ford/Lincoln Digital Experience may exhibit a "Map Source Not Available" message on the instrument panel cluster display (IPC) when using Google Maps via Apple CarPlay®. Google Maps does not yet support displaying the navigation map on the IPC within the Apple CarPlay® environment and this is currently the expected behavior. Replacing or reprogramming the accessory protocol interface module (APIM) will not resolve this condition and no diagnosis or repair is necessary. Inform the customer that a future Google Maps update for iPhone is anticipated to enable this functionality. This update will be delivered directly through the Google Maps app on their iPhone and will not require an over the air (OTA) software update or dealership visit.
TSB 25-2421
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2283 to add production cutoff dates. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate Auto hold, auto start-stop, and/or defrost button LED indicators inoperative This may be due to the accessory protocol interface module (APIM) software.
PHX-25.1.2.4 Nautilus
Over The Air
Quality improvements include: -Addition of In-Vehicle Voice Feedback on Phoenix screens - Infotainment system updates
ECG-25.2.8.4.1 Nautilus
Over The Air
Quality improvements include: -Robustness action to ensure Diagnostic Trouble Codes are being set correctly.
TSB 25-2416
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P052B stored in the powertrain control module (PCM). This may be due to the software in the PCM.
TSB 25-2372
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2294 to update the vehicle lines affected. Some of the vehicles listed in the Model statement above may exhibit driver assistance feature warning messages displayed in the instrument panel cluster (IPC). Additionally, some modules may store invalid data/lost communication diagnostic trouble codes (DTCs). This may be due to software in the image processing module A (IPMA).
TSB 25-2365
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450 stored in the powertrain control module (PCM). This may be due to the software level of the PCM.
PT-24.10.0 Nautilus
Over The Air
Priority Update - Powertrain Powertrain Control Module PT-24.10.0 1 Powertrain Software Enhancements We have updated your vehicle's software to prevent a false warning on your instrument panel which could lead to a reduction in regenerative braking.
SSM 54090
Service Bulletin/Repair Instructions
Some 2021-2025 Ford and Lincoln vehicles equipped with SYNC4/Digital Experience may exhibit an unsuccessful telematics control unit module (TCU) software update or software activation during a universal serial bus (USB) update. This may be due to the vehicle connectivity setting being disabled.
SSM 54051
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus, 2025 Explorer/Aviator/Expedition/Navigator vehicles may occasionally require a hard reset of the Ford/Lincoln Digital Experience system. To perform a hard reset, press and release the volume button on the center console 5 times within 7 seconds. Some vehicles with older level software may require the volume button to be pressed and held for at least 5 seconds. The Owners Manual is in process of being updated with this information.
SSM 54014
Service Bulletin/Repair Instructions
Some 2025 Explorer Active/Police Interceptor® Utility/Expedition/Navigator/Nautilus vehicles may exhibit diagnostic trouble codes (DTCs) B1A01:01, B1A02:01, B1A03:01, B1A04:01, B1A05:01 and/or B1A06:01 in the audio front control module (ACM) with no customer symptoms. This condition does not affect vehicle durability and no additional diagnosis or service is required.
SSM 53992
Service Bulletin/Repair Instructions
2025 Nautilus vehicles built on or after 16-Jun-2025 will come with the climate control system, interior lamps, ambient lighting, autolamp exit delay and easy entry and exit features turned off. This is being done to preserve battery state of charge during vehicle shipment. These features should be turned back on during the electronic pre-delivery inspection (ePDI) process and prior to delivery to customers. Refer to the appropriate Owner's Manual sections for additional instructions of how to turn these features on.
TSB 25-2283
Service Bulletin/Repair Instructions
This article supersedes TSB 25-2157 to add a customer symptom. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate Auto hold, auto start-stop, and/or defrost button LED indicators inoperative This may be due to the APIM (accessory protocol interface module) software.
SSM 53971
Service Bulletin/Repair Instructions
Some 2023-2025 Escape vehicles equipped with a 1.5L/2.0L EcoBoost engine, 2023-2025 Corsair vehicles equipped with a 2.0L EcoBoost engine, 2024-2025 Nautilus vehicles equipped with a 2.0L EcoBoost engine, 2024-2025 Mustang vehicles with a 2.3L EcoBoost engine, and 2025 Bronco/Explorer/Ranger vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM). This may be due to the spark plugs and/or ignition coils. To correct the condition, refer to Workshop Manual (WSM), Section 303-07 for normal diagnostics.
TSB 25-2275
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit no audio/sound and/or replacement DSP programmable module installation (PMI) that does not complete. This may be due to the software in the DSP.
SSM 53890
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus and 2025 Aviator vehicles equipped with a 12 channel DSP (minor feature code IDBAV for Nautilus or IDBBJ for Aviator) may exhibit a no audio/sound concern or programmable module installation (PMI) incomplete on a replacement DSP. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This concern may be due to software in the DSP. For vehicles with a no sound concern, reprogram the DSP using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the no sound concern continues, refer to Workshop Manual, Section 415-00 for further diagnosis. For error messages during PMI of a replacement DSP, attempt PMI again using the latest software level of the FDRS scan tool. For claiming, use causal part 18B849 and labor operations 12651D and 12651D4.
SSM 53880
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus, 2025 Explorer/Aviator/Expedition/Navigator vehicles may occasionally require a hard reset of the Ford/Lincoln Digital Experience system. To perform a hard reset, press and release the volume button on the center console 5 times within 7 seconds. Some Nautilus vehicles with older level software, may require the volume button to be pressed and held for at least 5 seconds. The Owners Manual is in process of being updated with this information.
25-DDM-25.20.4.1 Nautilus
Over The Air
"Quality improvements include: - Reduces the window's closing force -Enhanced window operation"
SSM 53854
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus vehicles may exhibit a driver seat module (DSM) programmable module installation (PMI) failure with an error stating "Procedure Unsuccessful-FlashSoftware Failed to flash RU5T-14C030-AE" after replacement.
SSM 53842
Service Bulletin/Repair Instructions
Some 2025 Expedition/Navigator/Nautilus customers may state that their windshield mounted toll road, home access, or other radio frequency identification (RFID) transponders are not working.
25-OTA SU-10.2.4 Nautilus
Over The Air
Quality improvements include: -Removes a potential error state that causes a persistent chime -Allocates more graphics memory and stability monitoring for black/green screen prevention
25-PT-24.10.1 Nautilus
Over The Air
Quality improvements include: -Addresses a potential warning light and loss of regenerative braking caused by a bug in the controller area network software. Friction braking is still available to stop the vehicle
SSM 53759
Service Bulletin/Repair Instructions
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occurring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure in the GWM tool box, not in the toolbox of the module with the DTC's, to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific vehicle identification number (VIN), refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.
25-PT-24.11.0 Nautilus
Over The Air
Quality improvements include: -Addresses a loss of communication between the Hybrid Powertrain Control Module and the ABS module that may set a false Diagnostic Trouble Code which causes the regenerative braking to be disabled and a check engine light to appear
SSM 53653
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus vehicles may exhibit a temporary U2404 DTC after programming the gateway module (GWM). This DTC will clear itself after 10 minutes of ignition off time. Additional programming or module replacement will not resolve the condition. If the DTC is still present after 10 minutes, diagnose using normal Workshop Manual (WSM) diagnostics.
TSB 25-2157
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate This may be Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Inbound call cannot be heard Wireless charger icon inaccurate This may be due to the APIM (accessory protocol interface module) software due to the APIM (accessory protocol interface module) software.
SSM 53638
Service Bulletin/Repair Instructions
After replacement of any TRON module, the gateway module (GWM) and the TRON capable modules can set diagnostic trouble codes (DTCs) U211A, U211B, U211C, U3034, U3035, U3036, U35D9, U35DA and/or U35DB if the secret authentication security keys are not aligned between the modules, a loss of communication is occuring between modules and/or a module is not responding. This may be a result of missing the new module secret authentication security key obtained when running the Ford Diagnosis and Repair System (FDRS) "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure after replacement. When replacing a TRON capable module, run the FDRS "Trusted Real-Time Operation Network (TRON) Module Authentication" procedure to distribute a new set of secret authentication security keys to all TRON-capable modules. Using the specific VIN, refer to Workshop Manual (WSM), Section 418-00 and 418-01 for updated DTCs, applicable TRON module listings and pinpoint tests.
SSM 53601
Service Bulletin/Repair Instructions
Some 2020-2023 Explorer/Aviator, 2020-2025 Police Interceptor Utility, 2020-2025 Escape/Corsair, 2022-2025 Maverick, and 2024-2025 Nautilus vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P2450:00 stored in the powertrain control module (PCM). This may be due to an evaporative emission system concern or may also be caused by the customer overfilling the fuel tank. If this condition occurs, perform normal diagnosis per Workshop Manual (WSM) Section, 303-13 and repair as necessary. Inform the customer that the condition may have been caused by overfilling of the fuel tank and to not top-off the fuel tank when the fuel pump nozzle automatically shuts off for the first time. Refer the customer to the Fuel and Refueling section of their Owner Manual for additional information.
OTA ECG-24.2.5.7 Nautilus
Over The Air
Quality improvements include: -Enahnced connectivity experience -Enhanced software update performance
TSB 25-2074
Service Bulletin/Repair Instructions
This article supersedes TSB 24-2384 to update the vehicle lines and model years affected.
SSM 53443
Service Bulletin/Repair Instructions
2024-2025 Nautilus vehicles require inspection and removal and discard of O-rings or debris that may be stuck in the direct injection fuel rail injector bores when removing or replacing the injectors for any reason.
OTA TCU-24.2.5.9 Nautilus
Over The Air
"Quality improvements include: -Robustness action to improve connectivity and location dependent features."
SSM 53329
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus vehicles may exhibit a grunt-type noise from the front brakes during initial brake applications that goes away after the brakes warm-up.
SSM 53289
Service Bulletin/Repair Instructions
Some 2024-2025 Nautilus and 2025 Explorer/Aviator vehicles may exhibit a concern where during an inbound phone call the person in the vehicle cannot be heard.
TSB 24-2384
Service Bulletin/Repair Instructions
Some 2023-2025 Escape/Corsair vehicles equipped with a 1.5L or 2.0L EcoBoost engine, 2024 Mustang vehicles equipped with a 2.3L EcoBoost engine, 2024-2025 Nautilus, and 2025 Explorer vehicles equipped with a 2.3L EcoBoost engine may exhibit an engine misfire condition with diagnostic trouble codes (DTC) P0301, P0302, P0303 and/or P0304 set in the powertrain control module (PCM).