Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 55131
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Nautilus/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal
BLEM-26.18.0 Exped&Nav
Over The Air
Quality improvements include: -Addresses key off load battery usage caused by the Bluetooth Low Energy Module
SSM 55116
Service Bulletin/Repair Instructions
Some of the following vehicles: * 2025-2026 Expedition/Navigator built on or after 02-Feb-2025 * 2025-2026 F-Super Duty built on or after 02-Feb-2025 * 2025-2026 Explorer/Aviator built on or after 02-Feb-2025 * 2025-2026 Nautilus built on or after 17-Feb-2025 * 2025-2026 F-150 built on or after 16-Jul-2025 may exhibit all of the following symptoms: - "No Key Detected" message displayed on the instrument panel cluster (IPC) - Key fob does not work in the backup slot. - Remote keyless entry (RKE) (lock and unlock from the key fob) functionality will work to lock/unlock the vehicle. If the vehicle exhibits these symptoms, manually enter the vehicle identification number (VIN) into the VIN entry dialog in the Ford Diagnosis and Repair System (FDRS) and then start a session using the Vehicle Communication Module (VCM) II, VCM 3, Vehicle Communication and Measurement Module (VCMM) or later level device with a universal serial bus (USB) cable disconnected from the laptop. Download the "BCM - Body Control Module (BCM) Hardware Test" app
SSM 55100
Service Bulletin/Repair Instructions
For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service parts are now available. Use service part W709919-S901 if the J-clip is completely detached from the seat cover and W715386-S424 if the clip is still partially attached. It is not necessary to replace the seat cover if only the J-clip is separating from the cover. Refer to PTS Home > Technical Assistance > Technical Support Videos > Section 501- Body and Paint > Seat J-Clips. For claiming, use causal parts from list below and labor operations 63100A and 63100A5. Causal Parts for claiming: Bronco/Bronco Sport/Escape/Explorer/Expedition/Navigator: 7862900 or 7862901 F-150/F-Super Duty: 1562900 or 1562901 Ranger/Maverick: 6062900 or 6062901
TSB 26-2358
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above equipped with one-touch up/down windows may exhibit a condition where a window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function.
SSM 55071
Service Bulletin/Repair Instructions
Some 2025-2026 Aviator/Explorer/Expedition/F-150/Mustang Mach-E/Navigator vehicles may exhibit the hands-free BlueCruise feature intermittently/consistently unavailable when BlueCruise is active and when traveling in a "Blue Zone". Speed sign recognition may also be inaccurate. If there are no active relevant diagnostic trouble codes (DTC) present and the issue persists after multiple key cycles and if the BlueCruise System Health Check passes, download and run the "TCU - Reset Telematics Control Unit (TCU) Module" application using the latest software level of the Ford Diagnosis and Repair System (FDRS). If the condition is resolved, inform customers that this may be a temporary fix and engineering is currently working on a solution expected in Q4 2026. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal 14G229 and labor operations 12651D and 12651D4. If the condition persists after a test drive, refer to Workshop Manual (WSM), Section 419-03B for normal diagnosti
PHX-26.2.0.8 Exped & Nav
Over The Air
Quality improvements include: -Minor infotainment system enhancements
RCM-26.4.2.1 Exped & Nav
Over The Air
Quality improvements include: -Restraints Control Module update to enhance system status monitoring
SSM 55051
Service Bulletin/Repair Instructions
Some 2025-2027 Navigator vehicles equipped with multi-contour seats (minor feature code BYBAL) may exhibit a "Seat cannot lock, Do not use" warning message for second row seats without any relevant diagnostic trouble codes (DTC) stored. The second row seat(s) may also exhibit a rattle noise while driving from one of the seat latches without a warning message. This may be due to one of the power seat latches losing its learned home position. To relearn the home position, start with the seat down and latched. Press and hold the power return button on the seat back for at least 5 seconds. Release the return button. Wait 20 seconds, then confirm proper power pitch and stow operation of the affected seat. Road test the vehicle above 5 MPH (8 km/h) to confirm the warning light and/or rattle concern is resolved. For claiming, use causal part 7863161 and labor operations 12651D and 12651D45. If the concern persists, refer to Workshop Manual (WSM), Section 501-10B for normal diagnostics and repair the vehicle outside of this article. To confirm a vehicle is built with a certain minor feature code, r
TCU-26.2.11.5 Exped & Nav
Over The Air
Quality improvements include: -Addresses key off load battery usage caused by the Telematics Control Unit's Wi-Fi not powering down properly when when the vehicle goes to sleep
SSM 55037
Service Bulletin/Repair Instructions
Some 2018-2024 Expedition and 2018-2027 Navigator vehicles equipped with a rear seat entertainment system/Lincoln Play may experience various system concerns. Rear seat entertainment systems are not on a controller area network (CAN) and are not supported by the Ford Diagnostic and Repair System (FDRS). Certain system concerns may be resolved through software updates which will automatically download once each individual monitor is connected to Wi-Fi. Diagnostic support for rear seat entertainment systems is provided by VOXX electronics. If necessary, contact the VOXX Customer Service Department at 1-866-869-7888. If possible, record the device serial number by selecting the gear/Setup icon > Settings > Device and Software > About. If the unit will not power up, the serial number is on a label on the back of the monitor. It is helpful to know the date the issue occurred, how long the monitors were on prior to the issue, what app/input/media was being used, and if the system software was recently updated prior to the concern starting. For claiming, refer to the Warranty and Policy manual for
SSM 55031
Service Bulletin/Repair Instructions
Some 2021-2026 Ford/Lincoln vehicles may exhibit various symptoms including but not limited to the auto start/stop system not operating as intended with a "Check Charging System" message in the instrument panel cluster (IPC) while the charging system is operating properly with no charging related diagnostic trouble codes (DTC) stored. This may be due to someone using an aftermarket programmer to change the body control module (BCM) configuration to disable the auto start/stop system or perform other unsupported programming modifications. To correct this condition on F-150 and Bronco vehicles, download and run the Ford Diagnosis and Repair System (FDRS) application titled "BCM-Charging System Configuration Correction". Running this application will determine if the BCM configuration was modified by the customer and if so, provide the option to return the configuration back to factory settings. For other vehicle models exhibiting concerns related to unsupported aftermarket BCM programming, submit a Technical Support Request (TSR) requesting support to revert the BCM configuration
SCMJ-26.9.1.AL Expe & Nav
Over The Air
Quality improvements include: -Addresses key off load battery usage caused by the Seat Control Module waking up the bus at cold temperatures
BCM-26.7.1 Exped & Nav
Over The Air
Quality improvements include: -Minor bug fixes
RGTM-26.CB Exped&Nav
Over The Air
Quality improvements include: -Addresses false obstruction detections by the power liftgate
ECG-26.2.11.5 Exped&Nav
Over The Air
Quality improvements include: - Updates the connectivity settings to remove an outdated ePrivacy sub-menu, ensuring all displayed options are active and relevant."
SSM 55005
Service Bulletin/Repair Instructions
2025-2026 Expedition/Navigator vehicles equipped with power running boards do not deploy the running boards in auto mode when the easy entry/exit setting for "Approach Detection" is toggled on. This is a change from prior models. Currently, easy entry/exit settings in the vehicle's center display screen incorrectly indicates that power running boards will deploy during approach detection in auto mode. This will be corrected in a future Digital Experience over-the-air (OTA) update which will begin deploying in mid Q3, 2026. The Workshop Manual (WSM) and Owner's Manual have been corrected to explain proper operation of power running boards.
26B10
Other
Certain 2025-2026 Model Year F-150, 2026 Model Year Mustang, Navigator, and 2026-2027 Model Year Expedition Vehicles Accelerator Pedal Inspection and Replacement
SSM 54969
Service Bulletin/Repair Instructions
Some 2025-2026 Navigator vehicles may have diagnostic trouble code (DTC) B14E4:55 stored in the body control module (BCM). The rear turn signals may also flash solid rather than sweeping from inside out when activated. This may be due to replacement of the reversing lamp assembly without performing the "BCM-Local Interconnect Network (LIN) New Module Initialization" application. The Workshop Manual (WSM), Section 417-01 > Removal and Installation procedure has been updated. Using the Ford Diagnostic and Repair System (FDRS), download and run the "BCM-Local Interconnect Network (LIN) New Module Initialization" application. Follow the diagnostic scan tool directions to address this concern. For claiming use causal part 13B433 and labor operations 12651D and 12651D4.
DSMC-26.15.1 Navigator
Over The Air
Quality improvements include: -Enhanced Driver State Monitoring Camera performance to reduce excessive "Watch the road" warnings
26U03
Other
Recommended Repair Prior to Sale Update Prior to Sale 26U03 Certain 2025-2026 Model Year Expedition and Navigator Vehicles Driver Door Module and Passenger Door Module Software Update
SSM 54910
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Advise the customers that driver door module (DDM) and passenger door module (PDM) software updates are currently being delivered to vehicles over-the-air (OTA), which are expected to resolve these symptoms. It is important to advise the customer to select the automatic updates option in the settings menu to enable automatic updates and/or approve prompts to download or install updates if automatic updates are purposely disabled. Monitor Professional Technician System (PTS) for additional information.
SSM 54888
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles built on or before 10-Mar-2026 and equipped with power autofold exterior mirrors may exhibit concerns with the passenger mirror not automatically folding in or out at times, while the driver side mirror automatically folds properly. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. For claiming, use causal part 14B291 and labor operation MT14B291SSM up to 0.4 hours.
TSB 26-2263
Service Bulletin/Repair Instructions
This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to add "Transfer Case Fluid 4WD Only", and update Step 4 to inspect/replace 7H351 and 7B177 outside of this article. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: - No upshift past second gear - Unable to achieve third gear ratio - Illuminated MIL with DTCs P0757 and P2701 This may be due to a damaged one-way clutch (OWC).
ECG-26.2.11.4 Navigator
Over The Air
Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring
TCU-26.2.11.4 Navigator
Over The Air
Quality improvements include: -Addresses Key off load battery usage caused by the Telematics Control Unit Wi-Fi not going to sleep when the vehicle is turned off
SSM 54878
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus non-hybrid and 2025-2026 Aviator vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing module (DSP) with U0238 stored in the audio control module (ACM). This may be due to the DSP. To determine if the DSP is the root cause, remove the DSP fuse from the battery junction box (BCMC fuse F40 for Aviator, BCMC fuse F138 for Nautilus, BJB fuse F5 for Navigator). Inspect the fuse for an open and make sure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics. If communication has been re-established with the DSP, install a new DSP ordered from Ford Component Sales using the On-Line 1878 form to correct this condition. Refer to Workshop Manual (WSM), Section 415-00. For claiming, use causal part 18B849 and labor operations 12651D and 12651D13.
SSM 54826
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Inform customers that engineering is aware of this condition and is investigating a service solution which is expected to be available by the end of Q2 2026. Replacement or reprogramming of the DDM and/or PDM and/or any other components is unlikely to resolve this condition. One-touch open and close function may be restored by resetting the anti-pinch feature described in the Digital Owner's Manual > Windows > Window Bounce-Back > Overriding Window Bounce-Back. The symptom may return after a successful reset of the anti-pinch feature. Show the customer where they can find this reset procedure in the Digital Owners Manual (Windows > Window Bounce-Back > Overriding Window Bounce-Back) so that they can have the option to perform the reset procedure on their own should the symptom return while waiting for the service solution to become available.
SSM 54819
Service Bulletin/Repair Instructions
Some 2025-2026 Navigator vehicles equipped with multi-contour seats (minor feature code BYBAL) may exhibit a condition where the second-row seat does not return to the latched position (under power) after pressing the power return button (located on the outboard side of the seatback). To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). This may be caused by an occupant pulling the manual release strap. The manual release strap is intended to be used in emergency situations only where power seat operation is not available. Pulling the manual release strap disengages the pitch motor clutch. To correct the condition, the pitch motor clutch must re-engage with the seating system. Starting with the seat in the rearward position, press the power pitch button once and release it. While the seat is in motion, gently guide the headrest and seatback downward, moving the seat approximately halfway down toward the strikers
SSM 54810
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus non-hybrid and 2025-2026 Aviator vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing module (DSP) with U0238 stored in the audio control module (ACM). This may be due to the DSP. To determine if the DSP is the root cause, remove the DSP fuse from the battery junction box (BCMB fuse F40 for Aviator, BCMB fuse F138 for Nautilus, BJB fuse F5 for Navigator). Inspect the fuse for an open and make sure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, refer to Workshop Manual (WSM), Section 415-00 for normal diagnostics. If communication has been re-established with the DSP, install a new DSP ordered from Ford Component Sales using the On-Line 1878 form to correct this condition. Refer to Workshop Manual (WSM), Section 415-00. For claiming, use causal part 18B849 and labor operations 12651D and 12651D13.
TSB 26-2185
Service Bulletin/Repair Instructions
This bulletin supersedes 25-2621. Reason for update: add 2026 model year vehicles and Transit, update the causal part number (15604), update the Service Procedure, update the service labor operations for 2023 F-Super Duty, and add service labor operations for Transit. Some vehicles listed in the Model statement above may exhibit a no crank/no start condition where the customer cannot start their vehicle. The vehicle may also exhibit a "No Key Detected" message displayed on the instrument panel cluster (IPC), and no key fob works in the back up slot. The remote keyless entry (RKE) functionality will work to lock/unlock the vehicle.
SSM 54800
Service Bulletin/Repair Instructions
Some 2025-2026 Explorer/Aviator and 2026 Expedition/Navigator vehicles may exhibit an intermittent inoperative remote start feature using either the key fobs or the Ford/Lincoln App. This may be due to the software in the body control module (BCM). After replicating the concern, use the Ford Diagnosis and Repair System (FDRS) to monitor the RMTSTRT_F_ARB_LST and RMTSTRT_F_TRGT_NM parameter identification (PIDS) in the BCM. If both PID values show "true" in any of the last 5 saved values, engineering is currently working on a solution for this condition that is expected in Q4 2026. Schedule service appointments for customers once the repair becomes available. If either of the BCM PID values do not show "true" in any of the saved values, refer to Workshop Manual (WSM), Section 501-14 Handles, Locks, Latches, Entry Systems > Diagnosis and Testing > Locks, Latches and Entry Systems > Pinpoint Test R (Explorer/Aviator)/Pinpoint Test V (Expedition/Navigator) for normal diagnostics and repair as necessary outside of this article. For claiming, use causal part 15604 and labor operations 12651D and 12651D45
SSM 54796
Service Bulletin/Repair Instructions
Some 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing (DSP) module and diagnostic trouble code (DTC) U0238 stored in the audio control module (ACM). This may be due to a concern with the DSP module. To determine if the DSP module is the root cause, remove the DSP module fuse from the battery junction box (battery junction box ÝBJB¨ fuse F5). Inspect the fuse for an open and ensure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 > Information and Entertainment System > General Information > Diagnosis and Testing. If communication has been re-established with the DSP module, install a new DSP module ordered from Ford Component Sales using the On-line 1878 form to correct this condition. Refer to Workshop Manual (WSM), Section 415-00 > Removal and Installation > Audio Digital Signal Processing (DSP) Module. For claiming, use causal part 18B849 and labor operations
SSM 54763
Service Bulletin/Repair Instructions
Some 2025-2026 F-Super Duty vehicles built without lane departure warning (built with minor feature code HLEAA) and 2025-2026 Expedition/Navigator vehicles built on or before 26-Mar-2026 may exhibit a clicking or creaking type noise when turning the steering wheel during low-speed maneuvers. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). If a vehicle exhibits this condition, use a chassis ears tool and place the microphone clamp on or near the universal joint yoke of the steering column upper shaft (below the column). Turn the steering wheel with the vehicle stationary to replicate the concern. If the same noise is clearly heard through the chassis ears at this location, replace the steering column upper shaft (base part number 3E751). Refer to Workshop Manual (WSM), Section 211-04. For claiming, use causal part 3E751 and service labor operations 3676AUP and 1006D.
TSB 26-2147
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit a no crank/no start condition with a discharged battery in cold weather conditions (below 32°F Ý0°C¨). Once this condition occurs, the battery draw will remain constant every time the ignition is turned off. This may be due to the power fold seat module (PFSM) (also referred to as the seat control module J ÝSCMJ¨) software keeping the controller area network (CAN) bus awake.
PDM -26.21.5 Navigator
Over The Air
Quality improvements include: -Prevents window bounce backs after using the one touch up feature
SSM 54751
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus non-hybrid vehicles equipped with 28 radio speakers (minor feature code IDBBN) and 2025-2026 Navigator vehicles may exhibit a no audio/sound condition with no communication with the audio digital signal processing (DSP) module and diagnostic trouble code (DTC) U0238 stored in the audio control module (ACM). Remove the DSP fuse from the battery junction box (BCMC) F138 for Nautilus, (BJB) F5 for Navigator. Inspect the fuse for an open and ensure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, continue with normal diagnostics in Workshop Manual (WSM), Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing. If communication has been re-established with the DSP module, engineering is currently working on a solution for this condition that is expected by Q2 2026. Replacement or reprogramming of the DSP will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers
TSB 26-2171
Service Bulletin/Repair Instructions
This article updates TSB 25-2154. Reasons for update: *Parts List *Service Procedure to replace the output planetary carrier assembly *Added 2023-2024 model year vehicles Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: Shudder condition, most noticeable at speeds below 60 mph (100 km/h) No relevant diagnostic trouble codes (DTC) present Traceable shudder event with IDS/FDRS reading *(Figure 1)* This condition may be perceived/felt as an engine misfire. This may be due to a concern with the output planetary assembly.
TSB 26-2178
Service Bulletin/Repair Instructions
Some of the vehicles listed in the Model statement above may exhibit one or both sides of the front bumper lower cover becoming detached. This may be due to a lack of retention of the front bumper fasteners.
DDM-26.21.5 Navigator
Over The Air
Quality improvements include: -Prevents window bounce backs after using the one touch up feature
SSM 54740
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles equipped with power folding mirrors may not have the ability to deactivate the auto-fold mirror operation from the menu located in the instrument panel cluster (IPC) message center. This may be due to the software in the driver door module (DDM) and passenger door module (PDM). Power folding mirror operation from the physical buttons are not affected by this condition. Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. Replacement or reprogramming of the accessory protocol interface module (APIM), DDM, or PDM will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.
SSM 54733
Service Bulletin/Repair Instructions
Some 2025-2026 Bronco/Expedition/Navigator/F-150/Ranger vehicles may exhibit a "Check Brake System" message in the instrument panel cluster (IPC) and/or an illuminated anti-lock brake system (ABS) indicator with diagnostic trouble code (DTC) C0563 stored in the ABS module. This may be due to air still trapped in the system after prior bleeding attempts and/or brake service mode being enabled. The applicable pinpoint test (PPT) in Workshop Manual (WSM), Section 206-09 has been updated to improve diagnostics for this concern. Make sure the latest software version of Ford Diagnosis and Repair System (FDRS) is being used when performing the brake system pressure bleeding routine.
TRM-26.A04 Navigator
Over The Air
26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function
SSM 54719
Service Bulletin/Repair Instructions
For 20212026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. When referred to a specific clutch (A-F) test by a pinpoint test in Workshop Manual (WSM), Section 307-01 > Diagnosis and Testing, the Clutch Assembly tests have been updated with a hyperlink to the new Transmission Line Pressure Test - Pressure Vacuum Transducer (PVT) Is Available procedure in WSM, Section 307-01 > General Procedures. This procedure provides instructions to perform the FDRS Transmission Clutch Circuit Leak Test when applicable. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method. The previous air check procedure has been shown to produce a high rate of false positives, which may lead to unnecessary repairs when no actual leak is present. Accordingly, the air check procedure is not to be used for diagnosing internal transmission hydraulic leaks or as justification
SSM 54711
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles may experience a second row armrest pin that is loose or broken. Engineering is aware of this condition and is investigating a service solution that will enhance the strength of the arm rest support structure and prevent recurring failures. This solution is expected to be available by the end of Q2 2026. If the customer is not willing to wait for the enhanced service solution, replacement of the seat frame is acceptable. Note that service replacement seat frames will have similar performance attributes for the arm rest support structure as the original seat frame that is being replaced. Should the customer choose to wait for the enhanced service solution that includes a strengthened arm rest support, schedule an appointment with the customer when the repair is made available in Q2 2026. Monitor Professional Technician System (PTS) for updates.
TSB 26-2023
Service Bulletin/Repair Instructions
Some vehicles listed in the Model section above may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2418:72 and/or P2450 stored in the PCM. This may be due to improperly connected evaporative emission line connections inside the fuel tank.
DSM-26.5.71.DC Navigator
Over The Air
26-OTA DSM-26.5.71.DC Navigator
SSM 54674
Service Bulletin/Repair Instructions
For 2021-2026 vehicles equipped with the 10R80 transmission, a new Transmission Clutch Circuit Leak Test has been introduced in the Ford Diagnosis and Repair System (FDRS). This test utilizes the pressure and vacuum transducer (PVT) when available. The Workshop Manual (WSM) has been updated under Section 307-01 > Diagnosis and Testing to include this procedure. The new test improves the accuracy of detecting leaks within transmission fluid circuits and replaces the previous air check method.
SSM 54613
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles may exhibit misalignment of the 3rd row power folding seats when in the full upright position after performing a reset for an obstruction event. This may be due to the software in the power fold seat module (PFSM). This module may also be referenced as the seat control module J (SCMJ). Inform customers that engineering is currently working on a solution for this condition that is expected in Q4 2026. If a vehicle comes in for this condition, instruct the customer that resetting the 3rd row power folding seats a second time will correct the condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available.<br /><br /> The 3rd row power seat reset is performed with the following relearn procedure:<br /> 1. Start the vehicle and open the liftgate/tailgate.<br /> 2. Remove all items from the 2nd and 3rd row seats including any obstructions that can prevent from folding/unfolding.<br /> 3. Slide the 2nd row seats forward.<br /> 4. Press the center 3rd power fold
SSM 54591
Service Bulletin/Repair Instructions
Some 2024-2026 Nautilus non-hybrid and 2025-2026 Aviator/Navigator vehicles equipped with 28 radio speakers (minor feature code IDBBN) may exhibit a no audio/sound condition with no communication with the audio digital signal processing (DSP) module. Remove the DSP fuse from the battery junction box (BCMC) (F40 for Aviator, F5 for Navigator, F138 for Nautilus). Inspect the fuse for an open and ensure the fuse has proper blade contact. After one minute, reinstall the good fuse. If the concern is still present or a fuse concern is found, continue with normal Workshop Manual (WSM) diagnostics, Section 415-00 Information and Entertainment System > General Information > Diagnosis and Testing. If communication has been re-established with the DSP module, engineering is currently working on a solution for this condition that is expected by Q2 2026. Replacement or reprogramming of the DSP will not resolve this condition. Monitor Professional Technician System (PTS) for additional information and schedule service appointments for customers once the repair becomes available. For claiming, use causal part 18B849
SSM 54592
Service Bulletin/Repair Instructions
For 20172026 vehicles equipped with a 10R transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, located in Section 307-01 > Diagnosis and Testing. This updated procedure improves the diagnosis of customer reported transmission concerns and aids in locating the proper root cause. During diagnosis and testing, details regarding whether the condition is more prevalent when the vehicle is hot or cold, throttle percentage at the time of occurrence, vehicle speed, the specific shift involved, and whether the issue occurs during transmission engagements (N>R, N>D, R>D, or D>R) should be noted. Engineering requests including these detailed operating conditions that will significantly assist with root cause analysis. Diagnosis, testing, and repair should use established labor times outside this article.
SSM 54583
Service Bulletin/Repair Instructions
Some 2025-2026 Nautilus/Aviator/Navigator vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank/white Google map screen, inoperative live traffic data, inoperative voice assistant, the inability to sign into a Google account in the center touch screen, unable to access the Google Play Store in the center display screen, and/or the inability to connect to other apps in the center display screen. This may be due to the vehicles Connectivity Package not being activated. To verify if the vehicle has an active Connectivity Package (free or paid) enter the vehicle identification number (VIN) in Professional Technician System (PTS) then navigate to the upper blue tab titled Connected Vehicle > Vehicle Software Subscriptions. It will clearly state if the vehicle has a trial or paid subscription, along with the expiration date. The customer can check subscription status from the Connected Services tile located within The Lincoln App. These vehicles come with a free Connectivity Package that lasts for 4 years. To activate the free trial period or to subscribe
SSM 54558
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does not respond to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. Replacement or reprogramming of the DDM and/or PDM and/or any other components is unlikely to resolve this condition. One-touch open and close function may be restored by resetting the anti-pinch feature described in the Digital Owner's Manual > Windows > Window Bounce-Back > Overriding Window Bounce-Back. The symptom may return after a successful reset of the anti-pinch feature. Show the customer where they can find this reset procedure in the Digital Owners Manual (Windows > Window Bounce-Back > Overriding Window Bounce-Back) so that they can have the option to perform the reset procedure on their own should the symptom return while waiting for the new software to become available. Inform customers that engineering is currently working on a solution for this condition which will be released via a software update delivered over-the-air (OTA) e
SSM 54536
Service Bulletin/Repair Instructions
Some 2025-2026 Navigator vehicles may experience condensation buildup within the reversing lamp assembly (rear light bar - service base part number 13A565) when exposed to cold temperatures. Condensation does not affect the function or performance of the reversing lamp assembly. Refer to the Exterior Lighting Concern Analysis GSB (General Service Bulletin) to determine if replacement is recommended. If lamp condensation levels do not meet the GSB condensation lamp replacement criteria (lamp does not exhibit; non-impact related cracks/damage, water streaking down the inside of the lamp or water pooling on the inside bottom of the lamp) reversing lamp assembly replacement is not recommended. New reversing lamp assemblies are not expected to improve condensation performance over the original assemblies on vehicles that do not exhibit replacement criteria symptoms previously mentioned. Engineering is aware of this condition and is investigating a service solution which is expected to be available by October 2026. Schedule an appointment with the customer when the repair is made available. Monitor Profession
SSM 54502
Service Bulletin/Repair Instructions
Some 2025-2026 Expedition/Navigator/Explorer/Aviator and 2024-2026 Nautilus vehicles equipped with the Google Maps Navigation System (minor feature code HKCGA) may experience a blank screen for Google Maps or the absence of live traffic data. To correct this condition, refer to the Workshop Manual (WSM), Section 415-00 > Diagnosis and Testing > Information and Entertainment System. The WSM has been updated with improved diagnostics for this condition. To confirm whether a vehicle is built with a specific minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner of the Professional Technician System (PTS).