CBR 2362-3 202604
Service Bulletin/Repair Instructions
CBR - Mack Carrier Nut Adhesive Change.
Vehicle report
2017 MACK ANTHEM (AN)
Service bulletins
217 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR 2573-1 202604
Service Bulletin/Repair Instructions
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
M0039 032026
Emissions
Emissions - EC0039 MST21 Failure to Detect P20EE - AN, CHU.
M0302 022026
Emissions
Emissions - Mack Trucks has determined that certain vehicles equipped with a model year (“MY”) 2017-2018 MP7 engine may not meet California and Federal Regulations (CARB).
CBR 2432-2 202601
Service Bulletin/Repair Instructions
CBR - Mack Chassis - AN And GR Models - Door Glass Shattering.
CBR 820-9 202601
Service Bulletin/Repair Instructions
CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.
CBR 2107-22 202601
Service Bulletin/Repair Instructions
CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).
CBR 2171-11 202511
Service Bulletin/Repair Instructions
CBR - Mack Temperature Sensor Troubleshooting Guide
CBR 2488 072025
Service Bulletin/Repair Instructions
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
CBR 407 072025
Service Bulletin/Repair Instructions
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR 170-8 202505
Service Bulletin/Repair Instructions
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)
CBR 2107-21 202505
Service Bulletin/Repair Instructions
Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
CBR 2464-1 202505
Service Bulletin/Repair Instructions
Mack Chassis - Rear Axle Overheat
CBR 445- 11 202505
Service Bulletin/Repair Instructions
Vehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved Filters - US17+OBD16 toUS21+OBD23
M0350 202504
Emissions
ER - Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 MP8 VGT and Turbo Compound (TC) engines are not meeting California and EPA emissions standards, or Mack cannot confirm its compliance.
CBR-2452 202503
Service Bulletin/Repair Instructions
If the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display (DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.
CBR-2449 202503
Service Bulletin/Repair Instructions
Cummins Exhaust Aftertreatment System (EATS) catalysts may experience cracking, which may be attributed to excessive vertical vibration in the exhaust stack. To mitigate this issue, a modification to the exhaust stack length is required.
CBR-561 202503
Service Bulletin/Repair Instructions
If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
CBR-2432 202501
Service Bulletin/Repair Instructions
This CBR solution provides detailed instructions for diagnosing and addressing window glass shattering issues, including replacement specifications, interference checks, fastener verification, and reinforcement tab adjustments to ensure proper installation and functionality.
CBR-2016 202412
Service Bulletin/Repair Instructions
Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.
CBR-997 202411
Service Bulletin/Repair Instructions
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
M0310 202410
Emissions
EMISISON RECALL - SCR Replacement.
M0311 202410
Emissions
EMISSION RECALL - SCR Replacement
CBR-570 202409
Service Bulletin/Repair Instructions
CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
CBR-731 202409
Service Bulletin/Repair Instructions
CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
CBR-407 202409
Service Bulletin/Repair Instructions
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR-471 202409
Service Bulletin/Repair Instructions
CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.
CBR-561 202408
Service Bulletin/Repair Instructions
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
CBR-2391 202408
Service Bulletin/Repair Instructions
CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
CBR-2350 202407
Service Bulletin/Repair Instructions
CBR: Telematics Gateway (TGW) Connect Ability Issues
CBR-2383 202406
Service Bulletin/Repair Instructions
CBR - Accelerator Pedal: Inspection Instructions
M0303 202405
Emissions
Emission Recall: Mack Trucks has determined that certain vehicles equipped with a model year (“MY”) 2017-2018 MP8 VGT engines may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time necessary for the system to operate in a cold engine warm-up strategy and provide health monitoring of the Selective Catalyst Reduction (SCR).
M0310 202405
Emissions
Emission Recall: Mack Trucks has identified that the Selective Catalyst Reduction (SCR) system in certain vehicles equipped with the MY 2017 or 2018 MP8 (13L VGT) engine are not meeting California and EPA emissions standards, or Mack cannot confirm its compliance. These vehicles have been flagged due to telematics data showing that the NOx conversion efficiency of the SCR system has dropped below 94% for eight weeks. Alternatively, these vehicles may have communication issues with telematics, such as not reporting or ceasing reporting for the same period.
CBR-2139 202405
Service Bulletin/Repair Instructions
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.
CBR-1008 202404
Service Bulletin/Repair Instructions
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2350 202402
Service Bulletin/Repair Instructions
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402
Service Bulletin/Repair Instructions
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402
Service Bulletin/Repair Instructions
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
Service Bulletin/Repair Instructions
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
Service Bulletin/Repair Instructions
CBR: TGW Will Not Connect After SIM Card Replacement
CBR-2016 202401
Service Bulletin/Repair Instructions
CBR: Frame Or Cab Lean
CBR-2320 202312
Service Bulletin/Repair Instructions
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
M-465-001 202311
Service Bulletin/Repair Instructions
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR-206 202310
Service Bulletin/Repair Instructions
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
U111 202309
Service Bulletin/Repair Instructions
Owner Notification Letter, Extended Warranty Coverage U111. The Fuel Control Module is the component provided coverage under this warranty extension.
U112 202309
Service Bulletin/Repair Instructions
Owner Notification Letter, Extended Warranty Coverage U112. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
U113 202309
Service Bulletin/Repair Instructions
Owner Notification Letter, Extended Warranty Coverage U113. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
CBR-570 202309
Service Bulletin/Repair Instructions
CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
M-258-014 202309
Service Bulletin/Repair Instructions
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
CBR-2306 202308
Service Bulletin/Repair Instructions
CBR: Lift Axle Lowers During An Anti-lock Braking System (ABS)Breaking Event Or When Weight Is Added To The 5th Wheel/Rear Suspension- AN Model
M-141-001 202308
Service Bulletin/Repair Instructions
TSB: Air Restriction Indicator
M-821-028 202308
Service Bulletin/Repair Instructions
TSB: Hood Latch Assembly, Retrofit
M728-005A 202308
Service Bulletin/Repair Instructions
TSB: Barksdale Leveling Valve, Leak Test
CBR-2303 202307
Service Bulletin/Repair Instructions
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
KC-2094 Rev 3
Service Bulletin/Repair Instructions
Infotainment System - Volume Drop During A Phone Call, Phone Connected Via Bluetooth
KC-2116 Rev 9
Service Bulletin/Repair Instructions
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2292
Service Bulletin/Repair Instructions
Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
KC-2116 Rev 8
Service Bulletin/Repair Instructions
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158 Rev 6
Service Bulletin/Repair Instructions
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
SLM23-005
Service Bulletin/Repair Instructions
Service Literature Published and Released in May, 2023
KC-331-Ver6
Service Bulletin/Repair Instructions
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-503-Ver3
Service Bulletin/Repair Instructions
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2263-Ver5
Service Bulletin/Repair Instructions
CBR: Timing Gear Plate Repair. This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.
KC-2229-Ver2
Service Bulletin/Repair Instructions
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
Service Bulletin/Repair Instructions
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
KC-2016
Service Bulletin/Repair Instructions
Frame Or Cab Lean - Gen II Chassis
S7627
Service Bulletin/Repair Instructions
Mack MMD Alternator Pulley
KC-2253
Service Bulletin/Repair Instructions
Barksdale Height Control Valve Troubleshooting Guide
KC-306
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P10AE Logged In TECU With ACTIVE Or INACTIVE Status, Fault Code Cannot Be Cleared; Possibly Accompanied By P105817 And P105818 - US10+OBD13 And Newer Emissions (16-Pin Diagnostic Connector), Commonly Model Year 2014
M-212-001
Service Bulletin/Repair Instructions
Timing Gear Plate Inspection
M-371-004
Service Bulletin/Repair Instructions
TBS- Jumper Harness,Wiper Motor,Replacement
KC-2165
Service Bulletin/Repair Instructions
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
M-265-002
Service Bulletin/Repair Instructions
TSB-Charge Air Cooler t-clamp install.
KC-420
Service Bulletin/Repair Instructions
inquiries received concerning an open connection port present on the exhaust pipe after the One Box System DPF/SCR
KC-561
Service Bulletin/Repair Instructions
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-750
Service Bulletin/Repair Instructions
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Service Bulletin/Repair Instructions
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Service Bulletin/Repair Instructions
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Service Bulletin/Repair Instructions
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
Service Bulletin/Repair Instructions
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Service Bulletin/Repair Instructions
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Service Bulletin/Repair Instructions
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-736
Service Bulletin/Repair Instructions
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).
KC-2107
Service Bulletin/Repair Instructions
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
KC-2116
Service Bulletin/Repair Instructions
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2157
Service Bulletin/Repair Instructions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Service Bulletin/Repair Instructions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
Service Bulletin/Repair Instructions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Service Bulletin/Repair Instructions
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Service Bulletin/Repair Instructions
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Service Bulletin/Repair Instructions
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
Service Bulletin/Repair Instructions
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-678
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16, US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
KC-663
Service Bulletin/Repair Instructions
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Service Bulletin/Repair Instructions
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Service Bulletin/Repair Instructions
Mack - PTO Pump Speed Calculator
KC-651
Service Bulletin/Repair Instructions
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-652
Service Bulletin/Repair Instructions
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-659
Service Bulletin/Repair Instructions
Mack Chassis -Â Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common Rail Fuel System), Model Year 2017 And Older
KC-2169
Service Bulletin/Repair Instructions
Low Voltage Disconnect (LVD), Function Description
KC-2170
Service Bulletin/Repair Instructions
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
Service Bulletin/Repair Instructions
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
Service Bulletin/Repair Instructions
DEF Pump Cycling periodically Hours After Key Off
KC-633
Service Bulletin/Repair Instructions
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Service Bulletin/Repair Instructions
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Service Bulletin/Repair Instructions
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-587
Service Bulletin/Repair Instructions
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
KC-634
Service Bulletin/Repair Instructions
Model Year 2017, 2018 - US17 Emission Engines - The ( Donaldson ) Fuel Filter - Part Number P550529 - " Cannot " Be Used
KC-365
Service Bulletin/Repair Instructions
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After The Vehicle Is Parked (Shut Off)
KC-2061
Service Bulletin/Repair Instructions
Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock
KC-552
Service Bulletin/Repair Instructions
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-478
Service Bulletin/Repair Instructions
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
KC-450
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
KC-415
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
KC-426
Service Bulletin/Repair Instructions
Mack Chassis - Anthem (AN) - Hood Mounted Mirror Repair; Mirror Covers Loose, Rattling, Vibrating
KC-383
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code ( DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer
KC-401
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
KC-402
Service Bulletin/Repair Instructions
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-375
Service Bulletin/Repair Instructions
Mack Chassis - Anthem (AN) Models - Headlight Diagnostics And Replacement; Instructions For Non-Functioning Headlight Or Turn Signal In Headlight Housing
KC-354
Service Bulletin/Repair Instructions
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster Display
KC-355
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US17 (GHG17), Common Rail Fuel System ONLY
KC-361
Service Bulletin/Repair Instructions
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
KC-327
Service Bulletin/Repair Instructions
Mack Chassis - Anthem ( AN ) - Hood Assembly; Crack Repair - US17+OBD16 and Newer Emissions
KC-331
Service Bulletin/Repair Instructions
Model Year 2017, 2018 - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-283
Service Bulletin/Repair Instructions
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
KC-286
Service Bulletin/Repair Instructions
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-287
Service Bulletin/Repair Instructions
Mack Chassis - SNM16 - 043 Mack mRide V Stay Rod Ball And Washer Change
KC-247
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)
KC-251
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 (Non-Common Rail Fuel System) Emissions, Common Model Years 2016 and 2017
KC-238
Service Bulletin/Repair Instructions
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
KC-145
Service Bulletin/Repair Instructions
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Service Bulletin/Repair Instructions
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-998
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) U3017 - OBD2015/16 Model Year ( MY ) 2016/2017 Vehicles
KC-167
Service Bulletin/Repair Instructions
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
KC-163
Service Bulletin/Repair Instructions
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-164
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017
KC-193
Service Bulletin/Repair Instructions
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY
KC-130
Service Bulletin/Repair Instructions
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
KC-136
Service Bulletin/Repair Instructions
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Service Bulletin/Repair Instructions
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-126
Service Bulletin/Repair Instructions
Engine Control Module (EMS)Â Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
KC-115
Service Bulletin/Repair Instructions
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
KC-112
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017)
KC-2137
Service Bulletin/Repair Instructions
Mack Chassis - Anthem (AN) Water Leak Around Door
FSB 211-003_M
Service Bulletin/Repair Instructions
Valve Cover Oil Leak at T Joint
KC-692
Service Bulletin/Repair Instructions
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
KC-289
Service Bulletin/Repair Instructions
Mack Models CHU, CXU, AN, PI - Troubleshooting And Repair Information For The Indel B Refrigerator - All Model Years
CBR-15
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
KC-2113
Service Bulletin/Repair Instructions
Mack Chassis - Hood Mirror Vibration - Model AN
FSB 237-021v2
Service Bulletin/Repair Instructions
Revision: Valve, Common Rail, Removal
KC-544
Service Bulletin/Repair Instructions
Model Year 2017, 2018 - ** Tech Tip ** TT - 000 - 2017 GPS Inoperative Message In DID ( Driver Information Display ) - Telematics Gateway ( TGW )
FSB 491-032
Service Bulletin/Repair Instructions
Transmission Oil Cooler Hose, Replacement
FSB 237-021
Service Bulletin/Repair Instructions
Valve, Common Rail, Removal
KC-2103
Service Bulletin/Repair Instructions
Mack Chassis - Model Anthem (AN) - Hood Latch/Cable Sticking Or Binding
KC-2060
Service Bulletin/Repair Instructions
Mack Anthem - Hood Latch Striker Rattle
FSB 284-070
Service Bulletin/Repair Instructions
DTC P0194-00 and/or P016E-00, Fuel Rail Pressure Sensor (RPS) and wiring harness, Replacement
FSB 258-039
Service Bulletin/Repair Instructions
SCR Fittings, One Box, Replacement PM, NOx and Temperature Sensor Fittings
S7534
Service Bulletin/Repair Instructions
Remote Diagnostics - ACM and ECM Software Update
KC-2024
Service Bulletin/Repair Instructions
Mack Chassis - Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4
NCRA-2020-M01
Service Bulletin/Repair Instructions
EXPANDED SCOPE- Non-Compliance Recall Alert, EC0020 & EC0022 SCR System
SNM20-007
Service Bulletin/Repair Instructions
Emissions Recall EC0022 Expanded
K53338075
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
K03573329
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16, US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
K07192247
Service Bulletin/Repair Instructions
Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
K47547856
Service Bulletin/Repair Instructions
Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) - US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit
K56735181
Service Bulletin/Repair Instructions
(Back Office) Mack Chassis - Grade Gripper Reactivates After Timeout With Brake Pedal Released - Vehicles Manufactured Prior To 2018
K75110032
Service Bulletin/Repair Instructions
FSB 233-007, Fuel Filter Housing, Replacement; Extra Port On Fuel Filter Housing When Replacing With New Part - Vehicles Manufactured Between 14 November 2016 And 31 December 2019
FSB 233-007
Service Bulletin/Repair Instructions
Fuel Filter Housing, Replacement
K59554255
Service Bulletin/Repair Instructions
EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
K01157283
Service Bulletin/Repair Instructions
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
K09201017
Service Bulletin/Repair Instructions
Correct Aftermarket Installation Of Permanent Electronic Log Devices ( ELD )( Qualcomm, PeopleNet, Omnitracs, GPS, Location Tracker, Etc.) RP1226 connection On The Data Link; Installation Instructions And Information For Third Party ( Aftermarket ) Devices Connected To The Data Link - US17+OBD16 And Newer Emissions, Models Built up to Week 37 (9/13) 2019.
K88992892
Service Bulletin/Repair Instructions
Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC) P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions
K70570342
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An Allison Transmission: Enable 6th Speed - All Emissions, All Model Years
K25588222
Service Bulletin/Repair Instructions
Model Year ( MY ) 2017, 2018 - US17 GHG Emissions Engine - Common Rail Fuel Injector - Electrical Test
M0069
Service Bulletin/Repair Instructions
EC0020C Conventional, Analysis & SCR Hardware Replacement - 2 Box
M0075
Service Bulletin/Repair Instructions
EC0022C Analysis & SCR Hardware Replacement, 11L - 1 Box
K63001042
Service Bulletin/Repair Instructions
Mack Chassis - SNM16 - 015 Updated Wiper Mechanism for One Piece Windshield; Windshield Wipers Leaving Streaks Or Not Clearing Center Of Windshield
K39135131-1
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19; Speedometer Drop-Out, Speedometer Inoperative
K26702062
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P229F-64; Diagnostic Information - US10+OBD2013 Emissions And Newer
K41392514
Service Bulletin/Repair Instructions
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
K73241583
Service Bulletin/Repair Instructions
Mack Chassis - Anthem (AN) Models - Headlight Diagnostics And Replacement; Instructions For Non-Functioning Headlight Or Turn Signal In Headlight Housing
K90500425
Service Bulletin/Repair Instructions
AMT-F Oil In Control Housing Or TECU
K21250579
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
K65527708
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US17+OBD16 And Newer Chassis ONLY
PI0888
Service Bulletin/Repair Instructions
For certain MACK CXU and AN trucks built between 08/29/2016 and 01/25/2019, a new improved torque procedure has been introduced to maintain and distribute torque properly on the hardware attaching the Link auxiliary axle to the frame mounted brackets. Follow the repair instructions outlined in this document for re-torquing the indicated nuts or bolts.
FSB728-005
Service Bulletin/Repair Instructions
Leveling Valve, Leak Test
K86900043
Service Bulletin/Repair Instructions
Exhaust Gas Recirculation (EGR) System - Fault Codes SPN 412 FMI 0,2,5; Diagnostic Trouble Codes (DTC) P040A, P040B, P1121 - Temperature Sensor Inspection
K10216390
Service Bulletin/Repair Instructions
** Tech Tip ** - TT-019-2016 Automated Manual Transmission ( AMT ) Bearing And Gear Shaft Inspection
K15088804
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An I-Shift Transmission - Transmission Bucking While in Reverse Gear; Vehicle Jerks In Reverse
K49475002
Service Bulletin/Repair Instructions
Mack Chassis - Brake Lamps Do Not Illuminate During Engine Brake Activation - US17+OBD16 and Newer Emissions
PI0886
Service Bulletin/Repair Instructions
Down View Mirror
K66500719
Service Bulletin/Repair Instructions
Automated Manual Transmission (AMT) Clutch Failures At Service Replacement; New Clutch Found To Be Damaged When Unboxed Or Fails Soon After Replacement
K52535491
Service Bulletin/Repair Instructions
Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)
K36763734
Service Bulletin/Repair Instructions
13L Engines - High Engine Oil Pressure, Frequently Accompanied By P0521-64 Oil Pressure Sensor - Plausibility Fault
K63879541
Service Bulletin/Repair Instructions
Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party Electronic Log Device Not Reporting Certain Data
K73535038
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With A Cummins 9 Liter Engine - Serpentine Belt Excessively Worn Or Damaged; Fan Belt Shredding Or Fraying Repeatedly
FSB563-008
Service Bulletin/Repair Instructions
Plugs, Pressure Protection Manifold
K71313015
Service Bulletin/Repair Instructions
Hood Insulation Separating From Hood, Insulation Installation Instructions
K17696792
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P24F6-00, Exhaust Aftertreatment Fuel Air Purge Valve Stuck Open Or DTC P24F7-00, Exhaust Aftertreatment Fuel Air Purge Valve Stuck Closed - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
K17039050
Service Bulletin/Repair Instructions
Bendix ACom® - EC80 ESP Controller; ABS And ATC Lights Illuminated, Fault Codes Present After Making Changes, Calibration Or Programming With Acom
K11065398
Service Bulletin/Repair Instructions
Mack Chassis - Crankcase Ventilation ( CCV ) Oil Leaks - FSB 257 - 004, FSB 257 - 006 - US14 And US15 Emissions
K14637412
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes (DTC) P0194-00 - Fuel Rail Pressure Sensor, Circuit Erratic, Intermittent And/Or P016E-00 Closed Loop Fuel Pressure At Control Limit, Pressure Too High - US17+OBD16 (Common Rail Fuel System) Emissions And Newer; Model Year 2017 And Newer
K23315031
Service Bulletin/Repair Instructions
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
K93823300
Service Bulletin/Repair Instructions
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
K25229168
Service Bulletin/Repair Instructions
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
K15325424
Service Bulletin/Repair Instructions
Expired - Mack Chassis - Diagnostic Trouble Code ( DTC ) P026C Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 - Commonly Model Years 2015 To 2017 (Non-Common Rail Fuel System) Chassis
K45573162
Service Bulletin/Repair Instructions
Variable Geometry Turbo (VGT) Calibration: Premium Tech Tool (PTT) Displays "Motor Disabled" Message, Operation Will Not Run, Will Not Complete When Running Operation; Poor Performance Following Calibration - US10 And Newer Emissions, Common Model Years 2014 And Newer
K04247174
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16, US17+OBD18 (GHG17, Common Rail Fuel System) Chassis With Turbo Compound ONLY
K73658294
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)
K72511005
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017
K53623240
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp
K95422063
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - OBD15 And US14+OBD16 (Non-Common Rail) Chassis
K50433055
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 (GHG17, Common Rail Fuel System) Chassis ONLY
K14003352
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US17 (GHG17), Common Rail Fuel System ONLY, Updated programming and diagnostic instructions
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.