Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR 159 202608
Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer
M0304 EC0033 202606
Mack Trucks has determined that certain vehicles equipped with a model year (“MY”) 2017-2018 MP8 Turbo Compound (TC) engine may not meet California and Federal Regulations (CARB). This Recall is for updated software that will reduce the amount of time necessary for the system to operate in a cold engine warm-up strategy and provide health monitoring of the Selective Catalyst Reduction (SCR).
CBR 2575-1 202604
CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.
CBR 2362-3 202604
CBR - Mack Carrier Nut Adhesive Change.
CBR 2573-1 202604
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR 2246-5 032026
CBR - Z Spring Bracket Wear.
M0039 032026
Emissions - EC0039 MST21 Failure to Detect P20EE - AN, CHU.
CBR 126 022026
CBR - The purpose of this solution is to give information on Engine Control Module (EMS) Software content.
CBR 2432-2 202601
CBR - Mack Chassis - AN And GR Models - Door Glass Shattering.
CBR 820-9 202601
CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.
CBR 2107-22 202601
CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).
CBR 199 202512
Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.
CBR 2171-11 202511
CBR - Mack Temperature Sensor Troubleshooting Guide
CBR 199-6 202511
CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.
CBR 2488 072025
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
CBR 407 072025
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR 170-8 202505
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)
CBR 2107-21 202505
Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer
CBR 901-5 202505
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model Year 2018 And Newer
CBR 2464-1 202505
Mack Chassis - Rear Axle Overheat
CBR 445- 11 202505
Vehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved Filters - US17+OBD16 toUS21+OBD23
CBR-2452 202503
If the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display (DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.
CBR-2449 202503
Cummins Exhaust Aftertreatment System (EATS) catalysts may experience cracking, which may be attributed to excessive vertical vibration in the exhaust stack. To mitigate this issue, a modification to the exhaust stack length is required.
CBR-561 202503
If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
CBR-2432 202501
This CBR solution provides detailed instructions for diagnosing and addressing window glass shattering issues, including replacement specifications, interference checks, fastener verification, and reinforcement tab adjustments to ensure proper installation and functionality.
CBR-2016 202412
Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.
CBR-997 202411
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
CBR-2263 202410
CBR - Mack Chassis - Timing Gear Plate Repair
M0311 202409
Emission Recall: EC0033-M0311 SCR Recall
CBR-570 202409
CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024
CBR-731 202409
CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
CBR-407 202409
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR-471 202409
CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.
CBR-2387 202409
CBR: Vehicles Equipped With A Lift Axle - Wheel Speed Fault Code SPN 793, SPN 794 Set When Axle Is Up
M0304 202409
Emission Recall: EC0033-M0304 SCR Recall
CBR-343 202408
CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
CBR-523 202408
CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)
CBR-561 202408
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
CBR-2391 202408
CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU
CBR-2350 202407
CBR: Telematics Gateway (TGW) Connect Ability Issues
CBR-2383 202406
CBR - Accelerator Pedal: Inspection Instructions
CBR-2375 202405
CBR: ZF/TRW Steering Gear Side Cover Leak
CBR-2139 202405
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.
CBR-1008 202404
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2013 202404
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR-2139 202403
CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
CBR: TGW Will Not Connect After SIM Card Replacement
CBR-2016 202401
CBR: Frame Or Cab Lean
S2964 202312
Service Campaign: Mack trucks has determined that certain AN model trucks built with an MP8 Turbo Compound engine that have had a reman TC unit installed could experience a failure with the reman TC unit.
S3837 202312
Fleet Campaign: For certain MDI Mack Trucks an updated adaptive cruise software has been developed.
CBR-2320 202312
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR-399 202310
CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
CBR-206 202310
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
M-258-014 202309
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
S7567 202309
Service Campaign: Electronic Pressure Relief Valve (EPRV) Delete & Fuel Rail Pressure Sensor Update
CBR-2306 202308
CBR: Lift Axle Lowers During An Anti-lock Braking System (ABS)Breaking Event Or When Weight Is Added To The 5th Wheel/Rear Suspension- AN Model
M-141-001 202308
TSB: Air Restriction Indicator
M-821-028 202308
TSB: Hood Latch Assembly, Retrofit
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
CBR-2303 202307
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
KC-2094 Rev 3
Infotainment System - Volume Drop During A Phone Call, Phone Connected Via Bluetooth
KC-2116 Rev 9
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2292
Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
KC-2116 Rev 8
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158 Rev 6
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
SLM23-005
Service Literature Published and Released in May, 2023
KC-331-Ver6
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-503-Ver3
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2263-Ver5
CBR: Timing Gear Plate Repair. This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.
KC-2229-Ver2
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
KC-2016
Frame Or Cab Lean - Gen II Chassis
S7567
Electronic Pressure Releif Valve (EPRV) Delete & Fuel Rail Pressure Sensor
S7627
Mack MMD Alternator Pulley
KC-2253
Barksdale Height Control Valve Troubleshooting Guide
KC-306
Diagnostic Trouble Code ( DTC ) P10AE Logged In TECU With ACTIVE Or INACTIVE Status, Fault Code Cannot Be Cleared; Possibly Accompanied By P105817 And P105818 - US10+OBD13 And Newer Emissions (16-Pin Diagnostic Connector), Commonly Model Year 2014
M-212-001
Timing Gear Plate Inspection
M-371-004
TBS- Jumper Harness,Wiper Motor,Replacement
KC-2165
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2216
Mack Chassis - Incorrect Fog Lamp Electric Terminal Pinning - AN, GR, PI Models
M-265-002
TSB-Charge Air Cooler t-clamp install.
KC-561
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-399
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.
KC-733
Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-736
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).
KC-2107
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
KC-2116
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-700
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-678
Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16, US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Mack - PTO Pump Speed Calculator
KC-651
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-652
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-659
Mack Chassis -Â Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common Rail Fuel System), Model Year 2017 And Older
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-587
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
SLM22-004
Service Literature Published and Released in April, 2022
KC-604
Mack Chassis - Accessory / Auxiliary Connection Points ( Power/Ground Points ) - Anthem, Pinnacle, Granite - Model Year 2018 And Newer
KC-634
Model Year 2017, 2018 - US17 Emission Engines - The ( Donaldson ) Fuel Filter - Part Number P550529 - " Cannot " Be Used
KC-157
Mack Chassis - Diagnostic Trouble Code ( DTC ) P009E-73 - Fuel Pressure Relief Control Performance / Stuck Off - US17+OBD16 And US17+OBD18 ( GHG17 ) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
KC-168
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And US17+OBD18 (GHG17) Emissions (Common Rail Fuel System) - Commonly Model Years 2018 And 2019
KC-365
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After The Vehicle Is Parked (Shut Off)
KC-2061
Mack Chassis - Anthem (AN) And Pinnacle (PI) - ABS Modulator Wiring Rubbing Front Shock
KC-2109
Mack Chassis - Diagnostic Trouble Code (DTC) P009B13 Fuel Pressure Relief Control â Circuit Open; Possible Derate - US17+OBD16 And US17+OBD18 Emissions, Model Years 2018 And 2019
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-478
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
KC-415
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
KC-426
Mack Chassis - Anthem (AN) - Hood Mounted Mirror Repair; Mirror Covers Loose, Rattling, Vibrating
KC-383
Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code ( DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer
KC-391
Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer
KC-396
Mack Chassis - Conventional Models (Anthem, Pinnacle, Granite) - Service Brakes Fail To Release; Brakes Sticking After Brake Pedal Is Released - Built Between 1 November 2018 And 31 March 2019
KC-398
Chassis Equipped With An AMT-F (I-Shift, mDrive) - Idle Drive Function Activates When Vehicle Is Reversing/Backing Up At Low Speed; Information And Repair - Build Date Beginning Of Production 2017 To February 2018
KC-401
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
KC-402
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-406
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer
KC-375
Mack Chassis - Anthem (AN) Models - Headlight Diagnostics And Replacement; Instructions For Non-Functioning Headlight Or Turn Signal In Headlight Housing
KC-354
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster Display
KC-355
Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US17 (GHG17), Common Rail Fuel System ONLY
KC-361
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
KC-327
Mack Chassis - Anthem ( AN ) - Hood Assembly; Crack Repair - US17+OBD16 and Newer Emissions
FSB 821-027
Hood Latch Assembly, Retrofit
KC-280
(Back Office Only) - Mack Chassis - Equipped With An Automated Manual Transmission (AMT, mDrive) - Features Such As Predictive Cruise Control ( PCC ), Eco-Roll Inoperative - US17+OBD18 (GHG17, Common Rail Fuel System) Emissions, Model Year 2019
KC-281
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
KC-282
Mack Chassis - Theft Deterrent System (TDS) Not Working; TDS Does Not Accept Password, Lockout Prevents Vehicle Operation - Model Years 2018 And 2019
KC-283
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-287
Mack Chassis - SNM16 - 043 Mack mRide V Stay Rod Ball And Washer Change
KC-275
(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling. Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
KC-199
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-167
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
KC-159
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-193
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY
KC-130
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-126
Engine Control Module (EMS)Â Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
KC-115
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
KC-2137
Mack Chassis - Anthem (AN) Water Leak Around Door
FSB 211-003_M
Valve Cover Oil Leak at T Joint
KC-289
Mack Models CHU, CXU, AN, PI - Troubleshooting And Repair Information For The Indel B Refrigerator - All Model Years
S7574
TECU SOFTWARE UPDATE
CBR-15
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
KC-2113
Mack Chassis - Hood Mirror Vibration - Model AN
S7567 v2
RD: EPRV Delete & Fuel Rail Pressure Sensor Update
SC0422
Canada Non-Compliance DRL overide
FSB 491-032
Transmission Oil Cooler Hose, Replacement
KC-2103
Mack Chassis - Model Anthem (AN) - Hood Latch/Cable Sticking Or Binding
FSB 258-041
Diesel Exhaust Fluid (DEF) Crystallisation, Dosing valve, Clean
S7557
VECU Active code and no MIL Lights
SNM21-001
Improved method for determining which DTC to troubleshoot in a MIL on situation
KC-2060
Mack Anthem - Hood Latch Striker Rattle
FSB 284-070
DTC P0194-00 and/or P016E-00, Fuel Rail Pressure Sensor (RPS) and wiring harness, Replacement
FSB 258-039
SCR Fittings, One Box, Replacement PM, NOx and Temperature Sensor Fittings
S7534
Remote Diagnostics - ACM and ECM Software Update
KC-911
Mack Chassis - Anthem (AN) - Air Deflector Cover Installation; Cover For Antenna Opening On Back Of Air Deflector - Model Year 2018 And Newer
KC-2024
Mack Chassis - Bendix ABS Fault SPN 807 FMI 13 Blink code 19-4
S7509
Secondary Fuel Filter replacement
S7476v2
CarPlay SW Update
S7483v2
CarPlay SW Update with Hardware
S7485v2
CarPlay SW Update with SEM
K53338075
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
K03573329
Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16, US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
K07192247
Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer
K47547856
Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) - US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit
K65527708
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US17+OBD16 Through US17+OBD2018 Emissions, Model Years 2018 And 2019
K75110032
FSB 233-007, Fuel Filter Housing, Replacement; Extra Port On Fuel Filter Housing When Replacing With New Part - Vehicles Manufactured Between 14 November 2016 And 31 December 2019
FSB 233-007
Fuel Filter Housing, Replacement
K59554255
EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
K01157283
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
S7448
IGNITION CYLINDER REPLACEMENT-CUMMINS ENGINE
K09201017
Correct Aftermarket Installation Of Permanent Electronic Log Devices ( ELD )( Qualcomm, PeopleNet, Omnitracs, GPS, Location Tracker, Etc.) RP1226 connection On The Data Link; Installation Instructions And Information For Third Party ( Aftermarket ) Devices Connected To The Data Link - US17+OBD16 And Newer Emissions, Models Built up to Week 37 (9/13) 2019.
K22114901
Engine Control Module (EMS) Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
K42065042
Mack Chassis - Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
K40914241
Common Rail Fuel System Faults - Diagnostic Trouble Codes (DTC) P0094, P228F, P016F, P0087,P00C6, P0257, P2A17, P2A1F, P008A; Repair Information - US17+OBD16, US17+OBD18, and US17+OBD19 Emissions, Model Years 2018 To 2020
K88992892
Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC) P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions
K05954144
Mack Chassis - Equipped With An MP8 Engine - Diagnostic Trouble Code ( DTC ) P04DB - Crankcase Ventilation Disconnected; US17+OBD16 And US17+OBD18 Emissions (Common Rail Fuel System), Model Years 2018 And 2019
K70570342
Mack Chassis - Equipped With An Allison Transmission: Enable 6th Speed - All Emissions, All Model Years
K20878118
Diagnostic Trouble Codes ( DTC ) P205B-64 - Reductant Tank Temperature Sensor Circuit Range/Performance - Model Year 2018 and Newer
K63001042
Mack Chassis - SNM16 - 015 Updated Wiper Mechanism for One Piece Windshield; Windshield Wipers Leaving Streaks Or Not Clearing Center Of Windshield
K80930088
Diagnostic Trouble Codes ( DTC ) P0016-76 - Crankshaft Position - Camshaft Position Correlation - Turbo Compound ( TC ) - Model Year 2018 and Newer
K39135131-1
Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19; Speedometer Drop-Out, Speedometer Inoperative
K26702062
Diagnostic Trouble Code (DTC) P229F-64; Diagnostic Information - US10+OBD2013 Emissions And Newer
K73241583
Mack Chassis - Anthem (AN) Models - Headlight Diagnostics And Replacement; Instructions For Non-Functioning Headlight Or Turn Signal In Headlight Housing
K82206202
Mack Chassis - Conventional Models (Anthem, Pinnacle, Granite) - Service Brakes Fail To Release; Brakes Sticking After Brake Pedal Is Released - Built Between 1 November 2018 And 31 March 2019
K90500425
AMT-F Oil In Control Housing Or TECU
K05913580
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
K21250579
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
PI0888
For certain MACK CXU and AN trucks built between 08/29/2016 and 01/25/2019, a new improved torque procedure has been introduced to maintain and distribute torque properly on the hardware attaching the Link auxiliary axle to the frame mounted brackets. Follow the repair instructions outlined in this document for re-torquing the indicated nuts or bolts.
K33593604
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
K93394430
Engine Brake - Diagnostic Trouble Code (DTC) P1021-11 Volvo Compression Brake (VCB) Control Circuit Short To Ground - US17+OBD16 Through US17+OBD19 Emissions, Model Years 2018 To 2020
FSB728-005
Leveling Valve, Leak Test
K86900043
Exhaust Gas Recirculation (EGR) System - Fault Codes SPN 412 FMI 0,2,5; Diagnostic Trouble Codes (DTC) P040A, P040B, P1121 - Temperature Sensor Inspection
K10216390
** Tech Tip ** - TT-019-2016 Automated Manual Transmission ( AMT ) Bearing And Gear Shaft Inspection
K01435609
Adaptive Cruise Control ECU Fault In The Driver Information Display (DID) At Start Up; "Missing Communication From Adaptive Cruise Control ECU" Message In Cluster (MID 140 PSID 211 FMI 9) - Model Year 2018 And Newer
K15088804
Mack Chassis - Equipped With An I-Shift Transmission - Transmission Bucking While in Reverse Gear; Vehicle Jerks In Reverse
K49475002
Mack Chassis - Brake Lamps Do Not Illuminate During Engine Brake Activation - US17+OBD16 and Newer Emissions
PI0886
Down View Mirror
K53357197
Dignostic Trouble Code (DTC, Fault Code) MID 140 PSID 210 FMI 12, Faulty Unit or Component Present On DTC Readout; Vehicle Operation Not Affected: No Physical Symptoms Or Warning Lights In Instrument Cluster - Model Year 2018
K66500719
Automated Manual Transmission (AMT) Clutch Failures At Service Replacement; New Clutch Found To Be Damaged When Unboxed Or Fails Soon After Replacement
K52535491
Diagnostic / Troubleshooting Procedures For Exhaust Gas Recirculation (EGR) System Components; Covers Most EGR System Diagnostic Trouble Codes (DTC), See List In Solution - US10, US10+OBD13, US14+OBD*, US17+OBD* With A Variable Geometry Turbocharger (VGT)
K36763734
13L Engines - High Engine Oil Pressure, Frequently Accompanied By P0521-64 Oil Pressure Sensor - Plausibility Fault
K85318413
Noise On The AM Radio Band; Poor Or No Reception On AM Radio - Model Year 2018 And Newer
K63879541
Unable To Retrieve "On Request" Messages For PeopleNet Or Omnitracs Modules Installed On The DL5 Data Link; Third Party Electronic Log Device Not Reporting Certain Data
K73535038
Mack Chassis - Equipped With A Cummins 9 Liter Engine - Serpentine Belt Excessively Worn Or Damaged; Fan Belt Shredding Or Fraying Repeatedly
K94743326
Diagnostic Trouble Code (DTC) P009B-13 Fuel Pressure Relief Control - Circuit Open; Possible Derate - US17+OBD16 And US17+OBD18 Emissions, Model Years 2018 And 2019
FSB563-008
Plugs, Pressure Protection Manifold
K84682308
Mack Chassis - Theft Deterrent System (TDS) Not Working; TDS Does Not Accept Password, Lockout Prevents Vehicle Operation - Model Years 2018 And 2019
K91214678
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5 Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
K71313015
Hood Insulation Separating From Hood, Insulation Installation Instructions
K14637412
Diagnostic Trouble Codes (DTC) P0194-00 - Fuel Rail Pressure Sensor, Circuit Erratic,
K01029637
Diagnostic Trouble Codes (DTC) P0087 Fuel Rail/System Pressure To Low, P016F Closed Loop Fuel Pressure Control At Limit - Pressure Too Low, P228F Fuel Pressure Regulator Exceeded Learning Limits - Too High; Damaged Lip Seal On Secondary Fuel Filter; Possible Uneven Operation - US17+OBD16 And Newer Emissions (Common Rail Fuel System), Model Year 2018 And Newer
K17696792
Diagnostic Trouble Code (DTC) P24F6-00, Exhaust Aftertreatment Fuel Air Purge Valve Stuck Open Or DTC P24F7-00, Exhaust Aftertreatment Fuel Air Purge Valve Stuck Closed - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
K17039050
Bendix ACom® - EC80 ESP Controller; ABS And ATC Lights Illuminated, Fault Codes Present After Making Changes, Calibration Or Programming With Acom
K11065398
Mack Chassis - Crankcase Ventilation ( CCV ) Oil Leaks - FSB 257 - 004, FSB 257 - 006 - US14 And US15 Emissions
K23315031
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
K93823300
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
K83329291
EXPIRED - Refer to Solution K42766159 - Turbo Compound - Customer Report Of Excessive Air Purging Or Air Compressor Cycling With Vehicle At Idle; Acceptable Secondary Air System Leakdown Time Frame During Extended Idle - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer
K25229168
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
K04404042
Fault Code SPN 1081 FMI 31 - Engine Wait to Start Lamp, Condition Exists - Model Year 2018
K10075112
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model Year 2018 And Newer
K05023452
Mack Chassis - Left Hand Drive ( LHD ) - No Airflow From Defrost And Floor Vents - Model Year 2018 And Newer
K21075253
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
K91121166
Mack Chassis - Automated Manual Transmission Model F (AMT-F, mDrive) - Possible Infrequent Hiccup/Stumble During Steady Engine/Vehicle Speed; Diagnostic Trouble Code P1074-92 Logging, Appears As Inactive - Common Model Years 2018 And 2019
K25805845
Mack Chassis - Anthem (AN) And Pinnacle (PI) - Cab Water Intrusion, Water Leaking
K12246971
Grounding Bus Bar On Frame Rail Stud; Inspection To Be Performed For Power And Ground, Data Link DTCs - US13 And Newer Emissions, Common Model Year 2018 And Newer
K93482141
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
K49053322
Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer
K14235517
Common Rail Fuel System - Engine Wiring Harness Will Not Reach / Is Not Long Enough To Connect To Electronic Pressure Relief Valve (EPRV) Connector, Wiring Harness Pulled Tight At EPRV; Correct Clocking, Symptoms, Repair - US17+OBD16 And Newer Emissions, Common Model Years 2018 And Newer
K45573162
Variable Geometry Turbo (VGT) Calibration: Premium Tech Tool (PTT) Displays "Motor Disabled" Message, Operation Will Not Run, Will Not Complete When Running Operation; Poor Performance Following Calibration - US10 And Newer Emissions, Common Model Years 2014 And Newer
K90358413
Common Rail Fuel System - Diagnostic Trouble Code ( DTC ) P0094-00 Fuel System Leak Detected, Small Leak, Diagnostic Information - US17+OBD16 And US17+OBD18 Emissions, Common Model Years 2018 And 2019
K00585105
Diagnostic Trouble Code (DTC) P0087-00 Illuminating The Malfunction Indicator Lamp (MIL) Or Stop Engine Light; Possible Engine Power/Torque Derate - US17+OBD16 And US17+OBD18 Emissions, Common Model Years 2018 And 2019
K04247174
Diagnostic Trouble Code ( DTC ) P471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16, US17+OBD18 (GHG17, Common Rail Fuel System) Chassis With Turbo Compound ONLY
K21052070
Intermittent Occurrences Of Very Brief Loss Of Power, Engine Stumble Or Hiccup Lasting Much Less Than A Second, Most Frequently Between 1500 And 1700 RPM, No Diagnostic Trouble Codes ( DTC ) Generated - All Common Rail Fuel System Chassis - US17+OBD16 And Newer Emissions, Commonly Model Year 2018 And Newer
K45382152
Mack Chassis - Automated Manual Transmission Model F (AMT-F, mDrive) Power Take-off (PTO) Does Not Engage Or Grinds Intermittently During Engagement Or During Operation; Symptoms Present For PTO That Was Previously Working Properly - US17+OBD16 And Newer Emissions, Common Model Years 2018 And Newer
K73658294
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)
K23232043
Mack Chassis - Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And US17+OBD18 (GHG17) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
K42200114
Mack Chassis - Diagnostic Trouble Code ( DTC ) P009E-73 - Fuel Pressure Relief Control Performance / Stuck Off - US17+OBD16 And US17+OBD18 ( GHG17 ) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
K55905221
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And US17+OBD18 (GHG17) Emissions (Common Rail Fuel System) - Commonly Model Years 2018 And 2019
K31378153
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% - US17+OBD16 (GHG17) And Newer Emissions, Common Model Years 2018 And Newer
K61510658
Mack Chassis - Equipped With An Automated Manual Transmission Model F (AMT-F, mDrive) With Crawler Gears - Setting The Maximum Gear That Can Be (Temporarily) Selected For Starting From Stop In Automatic And Manual Modes; New Parameters For Maximum Adjustable Gear In Automatic And Manual Modes; US17+OBD16 And Newer Emissions, Commonly Model Year 2018 And Newer
FSB284-067
ECM and ACM, Reprogramming, OBD2017 and OBD2018
K53623240
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp
K95422063
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - OBD15 And US14+OBD16 (Non-Common Rail) Chassis
K50433055
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 (GHG17, Common Rail Fuel System) Chassis ONLY
K13512181
REQUEST REGEN Button Missing From EATS Status and DPF Status Screens In Instrument Cluster (IC) - Chassis Equipped With New (Updated) Cluster Design - Model Year 2018 And Newer
K48661544
Chassis Equipped With An AMT-F (mDrive) - Idle Drive Function Activates When Vehicle Is Reversing/Backing Up At Low Speed; Information And Repair - Build Date Beginning Of Production 2017 To February 2018
K84262037
Issues with the Charge Air System may result in the presence of oil in the Charge Air Cooler ( CAC ) or intake piping.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.