CBR 2362-3 202604
Service Bulletin/Repair Instructions
CBR - Mack Carrier Nut Adhesive Change.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR 2362-3 202604
CBR - Mack Carrier Nut Adhesive Change.
CBR 2573-1 202604
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR 2246-5 032026
CBR - Z Spring Bracket Wear.
CBR 820-9 202601
CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.
CBR 2171-11 202511
CBR - Mack Temperature Sensor Troubleshooting Guide
CBR 2488 072025
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
CBR 407 072025
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR 170-8 202505
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)
CBR 2464-1 202505
Mack Chassis - Rear Axle Overheat
CBR-561 202503
If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
CBR-997 202411
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
CBR-407 202409
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR-343 202408
CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
CBR-561 202408
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
CBR-2350 202407
CBR: Telematics Gateway (TGW) Connect Ability Issues
CBR-2383 202406
CBR - Accelerator Pedal: Inspection Instructions
CBR-1008 202404
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
CBR: TGW Will Not Connect After SIM Card Replacement
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR-995 202310
CBR: Telematics Gateway ( TGW, MID 142 ) Losing Communication With The Instrument Cluster ( IC ) - Counts Of Fault Code (FC) MID 140 PSID 239 FMI 12 Data Link, MID 142 Faulty Device or Component Logging, Possibly Following Engine Start.
M-258-014 202309
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-141-001 202308
TSB: Air Restriction Indicator
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
CBR-2303 202307
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
SLM23-005
Service Literature Published and Released in May, 2023
KC-503-Ver3
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2229-Ver2
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-170-001
TSB: Stock Vehicle Storage and Maintenance
M-170-002
TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
M-170-003
TSB: Vibration Diagnostics
S7627
Mack MMD Alternator Pulley
KC-2248
Flywheel Housing Thread Repair
M-265-002
TSB-Charge Air Cooler t-clamp install.
M-728-001
2008 Document reformatted to be published as a TSB in Impact. Air suspension ride height.
M-411-001
2008 Document reformatted to be published as a TSB in Impact. Two-Piece clutch brake.
M-874-002
2008 Document reformatted to be published as a TSB in Impact. HVAC fine particulate filter.
M-222-001
2008 Document reformatted to be published as a TSB in Impact. Loose oil filter spud.
M-252-002
2008 Document reformatted to be published as a TSB in Impact. DPF outlet pipe heat shield.
M-260-001
2008 Document reformatted to be published as a TSB in Impact. Cooling system connections.
M-374-001
2008 Document reformated to be published as a TSB in Impact. Revised battery ti battery cable
M-801-001
2008 Document reformatted to be published as a TSB in Impact. Paint protection.
M-846-004
2008 Document reformatted to be published as a TSB in Impact. Fender mounted mirror washer kit.
M-255-016
2009 Document reformatted to be published as a TSB in Impact. Turbo Actuator Connector Repair.
M-451-001
2007 Document reformatted to be published as a TSB in Impact. Updated Crossmember for improved clearance.
M-451-002
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
M-711-001
2008 Document reformatted to be published as a TSB in Impact. Rear Suspension Repair.
M-711-002
2008 Document reformated to be published as a TSB in Impact. Frame reinforcement plate.
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-2116
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2165
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-646
Mack Chassis - Equipped With An Automated Manual Transmission (AMT-D, mDrive) - Unable To Program Transmission Electronic Control Unit (TECU) That Comes With A Reman Transmission; Information For Programming TECUs For Different Emissions Levels - FSB
KC-648
Mack - PTO Pump Speed Calculator
KC-652
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-629
Mack SNM14-038 When And How To Contact Tech Support ( eService & Phone )
KC-916
Mack Chassis - Replacement / Upgrade Of The Programmable Global Audio ( GLAD ) Radio With A Non-programmable Radio
KC-610
Mack Delphi Radio Theftlock Code Generator
KC-611
Mack SNM14-015 " Revised " Alternative Towing Procedures For m-DRIVE Equipped Chassis
KC-593
V-MAC - ABS Malfunction Lamp On - ( Eaton ABS Active Code 17-10 / Arvin Meritor Wabco Active Code 7-4 )
KC-257
Volvo Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
KC-826
Volvo Chassis - Crankcase Ventilation ( CCV ) Oil Leaks - Technical Service Bulletin M-257 - 004, Technical Service Bulletin M-257 - 006 - US14 And US15 Emissions
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-561
Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-492
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-495
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-478
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
KC-450
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
KC-415
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
KC-402
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-404
Volvo Chassis - Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair - US10 to US14 ( Non-Common Rail Fuel System )
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-253
Mack Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
GDC21-011
Exhaust Gas Temperature Sensor Circuit Range/Performance
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-167
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-115
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
KC-692
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
CBR-15
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
FSB 491-032
Transmission Oil Cooler Hose, Replacement
K53338075
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
K56735181
(Back Office) Mack Chassis - Grade Gripper Reactivates After Timeout With Brake Pedal Released - Vehicles Manufactured Prior To 2018
K98892323
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
K17028411
Electronic Control Unit (ECU) Replacement (EMS, VECU, TECU, LCM) - Programming (Conversion Kit) Requirements When Installing An ECU With A Newer Part Number - US04 To US10 Chassis (9-Pin Diagnostic Connector)
K88992892
Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC) P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions
K23884537
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions (Non-Common Rail Fuel System), Common Model Years 2014 To 2017
K05234659
Mack Chassis - Vehicle with Diagnostic Trouble Code (DTC) P2002-00, Diagnostic Instructions - US10+OBD13 Emssions ONLY, Model Years 2013 (Rare), 2014
K21250579
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F ( mDrive, AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
K91214678
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5 Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
K16925952
** Tech Tip ** TT - 007 - 2015 - Diagnosing The Aftertreatment Control Module DTCs P202D, P208E, P20E8 - OBD13 (Commonly Model Year 2014); Newer Chassis AFTER Reviewing Other Solutions
K71448442
Mack Chassis - Diagnostic Trouble Codes (DTC) P2604 , P2606 - Intake Heater / Preheater / Preheat "A" Circuit Range / Performance - US10+OBD13, US14+OBD13 To US14+OBD16, Model Years 2014 To 2017
K85205915
Mack Chassis - CXU, CHU Models Equipped With Bendix Brakes, Bendix S-Cam On Steer Axle - Excessive Brake Noise; Diagnosis And Repair Information; FSB 514-001, Brake S-Cam, Replacement - Model Years 2014 To 2018
K09336850
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2002, Diagnostic Information - US10+OBD13, US14+OBD13, US14+OBD15, US14+OBD16 Emissions (Non-Common Rail Fuel System), Commonly Model Years 2014 to 2017
K72614548
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K47547856
Particulate Matter ( PM ) Sensor Diagnostic Trouble Codes ( DTC ) Illuminating The Malfunction Indicator Lamp ( MIL ); Tech Tip TT-014-2016 - OBD16 And Newer Emissions (Commonly Model Year 2017, Includes Common Rail Fuel System Chassis), Rewritten to split emissions levels, reflect GHG17 software release
K14701433
Diagnostic Trouble Code ( DTC ) P009E - 73 - Fuel Pressure Relief Control Performance / Stuck Off - GHG17 ( US17 ) Chassis With Common Rail Fuel System, Updated to reflect GHG17 software release
K58557784
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB284064
ECM and ACM Reprogramming, OBD2015
K43056254
Mack Chassis - Aftertreatment Control Module ( ACM ) not visible in Premium Tech Tool ( PTT ).Added more checks and procedures
K82320750
Automated Manual Transmission ( AMT - F ) ( mDRIVE ) Clutch Valve Unit ( CVU ) Makes Intermittent Buzzing Noise With The Key On And Engine Off.Changed repair information to reflect new software available.
K95422063
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - OBD15 And Newer Chassis
K03179378
Service Only Regen Requested With No Warning. Diagnostic Trouble Codes ( DTC ) P24A4 / P10FE Active Or Inactive With Several Counts - OBD15 And OBD16 Conventional Chassis; Does Not Apply To US17 (Common Rail Fuel System) Chassis.Updated to reflect release of FSB284-064 (Above)
K45941512
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14+OBD13 (Commonly Year Model 2015) And Newer.Updated to reflect release of FSB284-064 (Above)
K86094641
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And OBD16 Conventional Chassis.Updated to reflect release of FSB284-064 (Above)
K86412082
Engine Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 (Commonly Model Year 2016) And Newer.Updated to reflect release of FSB284-064 (Above)
K42708399
Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - OBD15 And OBD16 Chassis (Non-Common Rail).Updated to reflect release of FSB284-064 (Above)
K84412328
Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And OBD16, Model Year ( MY ) 2016 and 2017 Chassis.Updated to reflect release of FSB284-064 (Above)
K53510452
Expired - Refer to K93039325 - Mack Chassis - SNM16-032 DEF (Diesel Exhaust Fluid) Contamination In Diesel Fuel.New solution released with improved information
FSB431-010
This procedure is to repair mDrive transmissions in the field that exhibit a grinding noise when the transmission range shifts (for example: between 6th and 7th gear) built between 01/01/2013 and 08/18/2014.
FSB237-020
Unit Injector Yoke Hold-Down Bolt Torque Specification
FSB652-005
On some MACK CHU, CXU, GU, TD, LEU, LR, and MRU trucks built from 01/14/2013 and 01/20/2017, the V-Stay carrier bolt hole in the mRide suspension may become stripped, causing the V-Stay torque rod bolt to pull free from the carrier housing.
FSB373-024
Some Mack trucks equipped with mDrive transmissions built between September 6, 2010 and August 14, 2017 may have PTO solenoid bracket or transmission harness connector failures due to excessive vibration.
FSB 237-020rev
MACK CHU, CXU, GR, GU, and PI trucks built from 2009 to 2017 and equipped with MP7, MP8, and MP10 engines (EM-USA10, EM-USA14, and EM-USA17), will require a new torque specification for the Unit Injector Yoke Hold-Down Bolt. Effective immediately, the torque value in step 4 has changed to 25 +5/-0 Nm (18 +4/-0 ft-lb).
EC0017
MACK Trucks has determined that certain 2013 through 2015 year model CHU, CXU, GU and MRU trucks equipped with a MP8 model engine may be equipped with an improperly functioning on-board emission-related diagnostic system.
FSB 237-020
MACK CHU, CXU, GR, GU, and PI trucks built from 2009 to 2017 and equipped with MP7, MP8, and MP10 engines (EM-USA10, EM-USA14, and EM-USA17), will require a new torque specification for the Unit Injector Yoke Hold-Down Bolt.
FSB 728-003
Some MACK CXU612/CHU612 trucks built from October 4, 2010 to February 6, 2017 with single rear axle Hendrickson air suspension (RAD-A2H) and short tapered frame rail (RFL830, RF-TAP28/RF-TA28T) could have the level arm rise above the frame rail when suspension is lowered completely.
FSB 213-002
IN SOME INSTANCES THE EXHAUST ROCKER PISTON CAP SCREW MAY BECOME LOOSE AND BACK OUT CAUSING LOSS OF ENGINE COMPRESSION, OR A MECHANICAL INJECTOR DIAGNOSTIC TROUBLE CODE (DTC).
FSB 514-001
BRAKE S-CAM, REPLACEMENT, SOME MACK CHU, AND CXU TRUCKS BUILT AFTER 05/13/2013, EQUIPPED WITH BENDIX BRAKE SCAMS ON THE STEER AXLE MAY REQUIRE REPLACEMENT TO REDUCE OR ELIMINATE BRAKE NOISE DURING BRAKING.
FSB 371-045
CERTAIN VEHICLES BUILT FROM JANUARY 1, 2010 TO JUNE 14, 2013 WITH A MP7 ENGINE MAY EXPERIENCE CRACKING OR BREAKING OF THE 90 DEGREE POSITIVE BATTERY CABLE LUG AT THE STARTER SOLENOID STUD.
FSB 593-013
ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 05/12/2014, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILD-UP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT.
SC0403
INTERAXLE YOKE RETAINING NUT RECALL.
FSB873-020
HVAC FLANGE, INSTALLATION, CHU, CXU, GU, TD.
SC0399
MACK TRUCKS INC. HAS DETERMINED THE CAP NUT THAT RETAINS THE INTERAXLE DRIVESHAFT YOKE TO THE REAR AXLE INPUT SHAFT MAY BE SUBJECT TO PREMATURE LOOSENING ON CERTAIN CHU, CMH, CMM, CXU, GU, LEU, LR, MRU AND TD MODEL VEHICLES. THE POTENTIAL RISK IS THAT IF THE NUT COMES OFF, THE YOKE CAN SEPARATE FROM THE AXLE INPUT SHAFT AND CAUSE THE DRIVESHAFT TO DISCONNECT. IF THIS OCCURS, A DISCONNECTED DRIVESHAFT CAN DISABLE THE VEHICLE AND RESULT IN DEBRIS IN THE ROADWAY, WHICH INCREASES THE RISK OF A VEHICLE CRASH.
FSB 366-002
FRONT RADAR, FAILURE. CERTAIN MACK CHU, CXU, AND GU TRUCKS BUILT BETWEEN 11/11/2013 AND 01/14/2015, EQUIPPED WITH FRONT RADAR MAY EXPERIENCE LOSS OF FRONT OBJECT DETECTION OR ERRATIC OPERATION OF CRUISE CONTROL FUNCTIONS. THE TERMINAL SEALS OF THE HARNESS IS ALLOWING MOISTURE AND CORROSION TO BUILD UP IN THE FRONT RADAR HARNESS.
PV729-PI0859A
FRONT RADAR, FAILURE. CERTAIN MACK CHU, CXU, AND GU TRUCKS BUILT BETWEEN 11/11/2013 AND 01/14/2015, EQUIPPED WITH FRONT RADAR MAY EXPERIENCE LOSS OF FRONT OBJECT DETECTION OR ERRATIC OPERATION OF CRUISE CONTROL FUNCTIONS. THE TERMINAL SEALS OF THE HARNESS IS ALLOWING MOISTURE AND CORROSION TO BUILD UP IN THE FRONT RADAR HARNESS.
FSB 366 002
Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front radar harness. To ensure proper operation of the front radar, the harness is inspected for the proper seal and/or corrosion. If the harness or seal fail inspection, replacement of the harness is required. Follow the inspection and repair procedures outlined in this document.
P10859
Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front radar harness. To ensure proper operation of the front radar, the harness is inspected for the proper seal and/or corrosion. If the harness or seal fail inspection, replacement of the harness is required. Follow the inspection and repair procedures outlined in this document.
PI 0859-04
Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front radar harness. To ensure proper operation of the front radar, the harness is inspected for the proper seal and/or corrosion. If the harness or seal fail inspection, replacement of the harness is required. Follow the inspection and repair procedures outlined in this document.
FSB 593-013A
GRADE GRIPPER SOLENOID, REPLACEMENT. ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 11/30/2015, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILDUP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. A SIMILAR MALFUNCTION IS POSSIBLE IF THE SOLENOID VALVE IS EQUIPPED WITH A VENT FITTING THAT FREEZES OVER. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT.
PI 0859A
FRONT RADAR, FAILURE. CERTAIN MACK CHU, CXU, AND GU TRUCKS BUILT BETWEEN 11/11/2013 AND 01/14/2015, EQUIPPED WITH FRONT RADAR MAY EXPERIENCE LOSS OF FRONT OBJECT DETECTION OR ERRATIC OPERATION OF CRUISE CONTROL FUNCTIONS. THE TERMINAL SEALS OF THE HARNESS IS ALLOWING MOISTURE AND CORROSION TO BUILD UP IN THE FRONT RADAR HARNESS. TO ENSURE PROPER OPERATION OF THE FRONT RADAR, THE HARNESS IS INSPECTED FOR THE PROPER SEAL AND/OR CORROSION.
FSB 593 013
On some MACK CHU, CXU, GU, and TD truck models built between 04/31/2008 and 11/30/2015, the solenoid valve for the grade gripper feature is prone to internal contamination in harsh environments. The internal contamination of the solenoid valve is caused by the buildup of grime, salt, road debris and other solid contaminants. In some cases, the buildup of solid contaminants caused the solenoid valve to malfunction. A similar malfunction is possible if the solenoid valve is equipped with a vent fitting that freezes over. The malfunction causes the trailer brake circuit to maintain trailer brake pressure after a grade gripper event. Replacement of the existing solenoid valve, elbow, and the addition of a new tube fitting and tube will ensure proper functionality of the grade gripper feature.
PI 0859-03
Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front radar harness. To ensure proper operation of the front radar, the harness is inspected for the proper seal and/or corrosion. If the harness or seal fail inspection, replacement of the harness is required. Follow the inspection and repair procedures outlined in this document.
PI 0862
V-STAY ROD COVER, REPLACEMENT. SOME MACK CHU, CXU, GU, TD, LEU, MRU, AND LR TRUCKS BUILT FROM 03/19/2012 TO 08/30/2015 AND EQUIPPED WITH MRIDE SUSPENSIONS MAY INADVERTENTLY LOSE THE V-STAY ROD COVER (PART NUMBER 21896762) FROM THE V-STAY ROD. THE REPLACEMENT V-STAY ROD COVER WILL BE INSTALLED AND SECURED WITH A TACK WELD IN TWO PLACES (180 DEGREES APART).
FSB 722 004
Twin Y Suspension, Trailing Blade, Replacement. Some MACK CHU and CXU trucks built 06/13/2013 through 09/25/2015 and equipped with Twin-Y suspension may require replacement of the Twin-Y trailing blades with a more robust design. The new Twin-Y trailing blades have a new profile with a stronger material thickness of 7.0 mm (0.28 in). All four trailing blades will require replacement in this repair procedure.
FSB 722 005
Twin Y Suspension, Trailing Blade, Replacement. Some MACK CHU, CXU, CSM, and CMM trucks built 06/13/2013 through 09/25/2015 and equipped with Twin-Y suspension may require replacement of the Twin-Y trailing blades with a more robust design.
FSB 722-004
TWIN Y SUSPENSION, TRAILING BLADE, REPLACEMENT. SOME MACK CHU AND CXU TRUCKS BUILT 06/13/2013 THROUGH 09/25/2015 AND EQUIPPED WITH TWIN-Y SUSPENSION MAY REQUIRE REPLACEMENT OF THE TWIN-Y TRAILING BLADES WITH A MORE ROBUST DESIGN. THE NEW TWIN-Y TRAILING BLADES HAVE A NEW PROFILE WITH A STRONGER MATERIAL THICKNESS OF 7.0 MM (0.28 IN). ALL FOUR TRAILING BLADES WILL REQUIRE REPLACEMENT IN THIS REPAIR PROCEDURE.
FSB 722-004A
TWIN Y SUSPENSION, TRAILING BLADE, REPLACEMENT. SOME MACK CHU AND CXU TRUCKS BUILT 06/13/2013 THROUGH 09/25/2015 AND EQUIPPED WITH TWIN-Y SUSPENSION MAY REQUIRE REPLACEMENT OF THE TWIN-Y TRAILING BLADES WITH A MORE ROBUST DESIGN. THE NEW TWIN-Y TRAILING BLADES HAVE A NEW PROFILE WITH A STRONGER MATERIAL THICKNESS OF 7.0 MM (0.28 IN). ALL FOUR TRAILING BLADES WILL REQUIRE REPLACEMENT IN THIS REPAIR PROCEDURE.
FSB 722-005
TWIN Y SUSPENSION, TRAILING BLADE, REPLACEMENT. SOME MACK CHU, CXU, CSM, AND CMM TRUCKS BUILT 06/13/2013 THROUGH 09/25/2015 AND EQUIPPED WITH TWIN-Y SUSPENSION MAY REQUIRE REPLACEMENT OF THE TWIN-Y TRAILING BLADES WITH A MORE ROBUST DESIGN.
FSB 722-005A
TWIN Y SUSPENSION, TRAILING BLADE, REPLACEMENT. SOME MACK CHU, CXU, CSM, AND CMM TRUCKS BUILT 06/13/2013 THROUGH 09/25/2015 AND EQUIPPED WITH TWIN-Y SUSPENSION MAY REQUIRE REPLACEMENT OF THE TWIN-Y TRAILING BLADES WITH A MORE ROBUST DESIGN.
PI 0861
Clutch Pedal Micro Switch Replacement.
PI 0859
Front Radar, Failure. Certain MACK CHU, CXU, and GU trucks built between 11/11/2013 and 01/14/2015, equipped with front radar may experience loss of front object detection or erratic operation of cruise control functions. The terminal seals of the harness is allowing moisture and corrosion to build up in the front radar harness and/or radar antenna module.
PI 0859A1
FRONT RADAR, FAILURE. CERTAIN MACK CHU, CXU, AND GU TRUCKS BUILT BETWEEN 11/11/2013 AND 01/14/2015, EQUIPPED WITH FRONT RADAR MAY EXPERIENCE LOSS OF FRONT OBJECT DETECTION OR ERRATIC OPERATION OF CRUISE CONTROL FUNCTIONS. THE TERMINAL SEALS OF THE HARNESS IS ALLOWING MOISTURE AND CORROSION TO BUILD UP IN THE FRONT RADAR HARNESS AND/OR RADAR ANTENNA MODULE.
PI0861
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
PV729-PI0859
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
FSB 284-061
REGENERATION TEMPERATURES. CERTAIN MACK VEHICLES BUILT BETWEEN JANUARY 1, 2013 AND AUGUST 17, 2015 MAY EXPERIENCE A PREMIUM TECH TOOL (PTT) ERROR CODE 38 FOR SCR OVERTEMP WHEN PERFORMING A PTT REGENERATION. IF ERROR CODE 38 OCCURS, CHECK THE ENGINE ECU MAIN SOFTWARE BEFORE PERFORMING ANY TROUBLESHOOTING.
FSB 217-004
OIL PAN SEALING RING, REPLACEMENT. SOME MACK VEHICLES EQUIPPED WITH MP8 ENGINES BUILT SINCE JANUARY 2010 REPORT OIL LEAKING AT THE DRAIN PLUG INSERT IN THE 13L PLASTIC OIL PAN (PART NUMBER 21368390) DUE TO O-RING MATERIAL DEGRADATION. IF OIL PAN IS SHOWING EVIDENCE OF LEAKAGE, REPLACE ALL O-RINGS AND SEALING RINGS.
FSB-284-061
MACK TRUCK: SHOULD REPROGRAMMED ENGINE ECU AND AFTERTREATMENT CONTROL MODULE (ACM) DUE TO PREMIUM TECH TOOL EXPERIENCE AN ERROR CODE 38 FOR SCR OVERTEMP AND ENGINE ECU SOFTWARE NEEDS CHECKING FOR ANY TROUBLESHOOTING IS PERFORMED. MODEL 2013-15 CHU, CXU, GU, LEU, MRU, TD. *PE
FSB 431-010
RANGE SYNCHRONIZER, REPAIR. THIS PROCEDURE IS TO REPAIR MDRIVE TRANSMISSIONS IN THE FIELD THAT EXHIBIT A GRINDING NOISE WHEN THE TRANSMISSION RANGE SHIFTS (FOR EXAMPLE: BETWEEN 6TH AND 7TH GEAR) BUILT BETWEEN 01/01/2013 AND 08/18/2014.
FSB 513-001
BRAKE ELECTRONIC CONTROL UNIT (ECU), REPROGRAMMING (MID 136) CERTAIN MACK CHU, CXU, AND GU TRUCKS EQUIPPED WITH THE BASIC ESP PACKAGE (ZMX-A1X), AND BUILT BETWEEN JANUARY 1, 2010 AND NOVEMBER 9, 2014, MAY ACTIVATE AN MID 136 ANTI-LOCK BRAKE SYSTEM (ABS) SID 66 FMI 7 OR BENDIX DTC 20-8 CODE WITHOUT ANY COMPONENT FAILURES, MECHANICAL FAILURES, OR SYSTEM MIS-WIRES. THE MID 136 CODE IS DUE TO AN ABS ELECTRONIC CONTROL UNIT (ECU) THRESHOLD SETTING. FOLLOW THE BRAKE ECU (MID 136) REPAIR AND REPROGRAMMING STEPS OUTLINED IN THIS FIELD SERVICE BULLETIN (FSB).
284-056-01
MACK TRUCKS 2015 MODEL YEARS: BULLETIN INFORMATION REGARDING NEW ENGINE HARNESS CHANGES MP7, MP8,US2014 CHU, CXU, GU, LEU, MRU. THE RETAINING CLAMPS HAVE CHANGED FROM METAL TO PLASTIC WITH METAL INSERTS THAT ARE INTEGRATED INTO THE HARNESS. *LJ
PI 0855
OBD2013 SOFTWARE UPDATES. SOFTWARE UPDATES WITH ENHANCEMENTS ARE AVAILABLE FOR THE ENGINE CONTROL MODULE (ECM) AND AFTERTREATMENT CONTROL MODULE ACM) FOR MACK MP7, MP8 AND MP10 ENGINES ON OBD2013 VEHICLES BUILT FROM FEBRUARY 1, 2013 TO FEBRUARY 6, 2014.
293-027
EGR MASS FLOW RATE LOW. THIS BULLETIN IS RELEASED TO ADDRESS HIGH COUNTS OF DIAGNOSTIC TROUBLE CODE (DTC) SPN 2659 FMI 18 OR P0401 ONLY DURING NORMAL TO HIGH LOAD DRIVING CONDITIONS ON VEHICLES ASSEMBLED BETWEEN JANUARY 2010 AND DECEMBER 2013. IT HAS BEEN DETERMINED THAT DEPOSITS IN THE EGR COOLER CAN BUILD UP AND CAUSE HIGH RESTRICTION OVER TIME. THIS HIGH RESTRICTION PREVENTS THE REQUIRED AMOUNT OF EGR GAS FROM FLOWING THROUGH THE EGR COOLER CREATING DTC SPN 2659 FMI 18 OR P0401 EGR MASS FLOW RATE LOW TO BE LOGGED INTERMITTENTLY. NORMALLY, THIS IS ONLY REPORTED ON HIGHER MILEAGE VEHICLES.
FSB 593-014
GRADE GRIPPER QUICK RELEASE VALVE, REPLACEMENT. ON SOME MACK CHU, CXU, AND GU TRUCKS BUILT BETWEEN 04/31/2008 AND 01/05/2015, AND EQUIPPED WITH THE GRADE GRIPPER FUNCTION MAY EXPERIENCE A SLOW RELEASE OF THE TRAILERS SERVICE BRAKES. ADDITIONALLY, A DELAY IN THE RELEASE OF THE GRADE GRIPPER FUNCTION MAY BE CAUSED BY CERTAIN TRUCK OPTIONS AND TRAILER COMBINATIONS USED BY THE OPERATOR.
FSB 371-040
ANTI-LOCK BRAKE SYSTEM (ABS) SENSOR CONNECTOR, REPLACEMENT. THE ANTI-LOCK BRAKE SYSTEM (ABS) SENSOR CONNECTOR ON SOME MACK TRUCKS BUILT BETWEEN 01/01/2013 AND 11/07/2014 MAY SHOW SIGNS OF CORROSION. CORROSION OF THE ABS SENSOR CONNECTOR CAN CAUSE ABS SENSOR FAULT CODES AND CAUSE THE ENGINE TO DE-RATE ON TRUCKS EQUIPPED WITH MDRIVE TRANSMISSIONS ONLY.
237-019
MACK TRUCKS: NEW STRATEGIES HAVE BEEN RECOMMENDED TO IMPROVE INJECTOR REPAIRS. TECHNICIANS WILL FOLLOW THE NECESSARY GUIDELINES FOR THE PROCEDURE. *LJ
371-040
MACK TRUCKS: 2013-2014 SIGNS OF CORROSION ARE SHOWING FROM THE ANTI-LOCK BRAKE SYSTEM SENSOR CONNECTOR WHICH NEEDS REPLACEMENT. CORROSION OF THE SENSOR CAN CAUSE THE ENGINE TO DE-RATE. *LJ
593-014
MACK TRUCKS: 2008-2015: SLOW RELEASE OF TRAILER BRAKES, EQUIPPED WITH GRADE GRIPPER, CAUSES VARIOUS COMBINATIONS AND CERTAIN TRUCK OPTIONS. *LJ
593-014-01
MACK TRUCKS: GRADE GRIPPER REPLACEMENT FOR TRUCK MODELS; MACK, CHU, CXU AND GU FOR THE FOLLOWING YEARS 2008-2015. THE FOLLOWING TRUCKS MAY ALSO EXPERIENCE SLOW RELEASE OF THE BRAKES. *LJ
FSB 386-007
VEHICLE SPEED SENSOR. ON CERTAIN MACK TRUCKS BUILT FROM 5/7/2012 TO 11/07/2014 WITH THE M-DRIVE TRANSMISSION, THE VEHICLE SPEED SENSOR (VSS) MAY FAIL INTERNALLY. THIS IS DUE TO A MANUFACTURING DEFECT OF THE SENSOR. THIS FAILURE MAY CAUSE FAULT CODES RELATED TO ROAD SPEED. THIS FAILURE CAN CAUSE MULTIPLE SPN 84 FMI 19 FAULTS, BOTH ACTIVE AND INACTIVE, TO OCCUR AND MAY CAUSE THE MIL LIGHT TO COME ON IN THE DASH.
214-019
MACK TRUCKS: REPLACEMENT OF EXHAUST BRAKE ROCKER ARMS ARE REQUIRED ON VEHICLES BUILT BETWEEN 09/03/2014 AND 10/27/2014. *LJ
364-038
MACK : "FIFTH WHEEL SLIDE FAULT" MESSAGE DISPLAYING WHEN VEHICLE CUTS OFF. THIS MAY BE CAUSED BY PARAMETER PROGRAMMING ISSUE. *LJ
386-007
MACK TRUCKS: 2012-2014: SENSOR DEFECT WHICH CAUSES VEHICLE SPEED SENSOR TO FAIL INTERNALLY. *LJ
851-009
MACK TRUCKS: REPAIR PEEP WINDOW MOLDING THAT IS CAUSING SEPERATION FROM HINGES AND CAUSING FALLING FROM THE DOOR. *LJ
FSB 364-037
VEHICLE ELECTRONIC CONTROL UNIT (VECU), REPROGRAMMING, 5TH WHEEL SLIDE.
FSB 371-048
CAB HARNESS INSULATION, INSTALLATION. CAB WIRING HARNESS MAY EXPERIENCE CHAFING.
FSB593013
GRADE GRIPPER SOLENOID, REPLACEMENT. ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 05/12/2014, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILD-UP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT. REPLACEMENT OF THE EXISTING SOLENOID VALVE, ELBOW, AND THE ADDITION OF A NEW VENT WILL ENSURE PROPER FUNCTIONALITY OF THE GRADE GRIPPER FEATURE.
364-037
MACK TRUCKS: MODELS 2010-2014: THERE WILL BE NO WARNING LIGHT WHEN VECU GET SHORTED TO GND. WHICH WILL CAUSE SLIDING OF THE 5TH WHEEL WHEN NO SWITCH IS ACTIVATED. *LJ
371-048
MACK TRUCKS: 2007-2014: INSULATION KIT IS RECOMMENDED TO PROTECT CHAFING OF THE CAB WIRING HARNESS IN THE COLUMN BRACKET. *LJ
386-846
MACK TRUCKS: 2013-2014 FUEL MANAGEMENT GAUGE, REPLACEMENT IS REQUIRED FOR THE FOLLOWING MODELS DUE TO FUEL GAUGE SENSOR NOT PROPERLY WORKING. *LJ
432-014
MACK TRUCKS: THE CURRENT HARDWARE FOR M- DRIVE TRANSMISSION ARE ALSO USED IN THE US2010 EMISSIONS AND NEWER VEHICLES IN NORTH AMERICA ARE THE SAME PART NUMBER. SOFTWARE THAT IS PROGRAMMED MAKES THEM DIFFERENT. *LJ
FSB-364-037
MACK: WHEN THE OUTPUT FROM THE VECU GETS SHORTED OUT TO GND, THERE IS NO WARNING AND CAUSES 5TH WHEEL TO SLIDE WITHOUT ACTIVATING 5TH WHEEL SLIDE SWITCH AND NEEDS TO BE REPROGRAM. MODEL 2010-2014 CHU, CXU, GU, TD. *PE
FSB 511-002
Brake Drum, Replacement (Steer Axle) Some MACK CHU, CXU, GU, and TD trucks built between 08/29/2011 and 06/30/2014, equipped with a MACK 14.6k steer axle, unitized hub, and 152 mm (6.0 in) wide Bendix brake shoes can show signs of brake shoe protrusion beyond the brake drum. This condition is resolved by installing new 152 mm (6.0 in) brake shoes, 178 mm (7.0 in) wide brake drums (20536276), new dust shields, and replace the existing Z-Brackets.
FSB 511-008
BRAKE DRUM, REPLACEMENT (STEER AXLE) SOME MACK CXU, CHU, GU, AND TD TRUCKS BUILT BETWEEN 08/29/2011 AND 06/30/2014, EQUIPPED WITH A MACK 14.6K STEER AXLE, UNITIZED HUB, AND 152 MM (6.0 IN) WIDE MERITOR BRAKE SHOES CAN SHOW SIGNS OF BRAKE SHOE PROTRUSION BEYOND THE BRAKE DRUM. THIS CONDITION IS RESOLVED BY INSTALLING NEW 152 MM (6.0 IN) BRAKE SHOES, NEW DUST SHIELDS, AND NEW 178 MM (7.0 IN) WIDE BRAKE DRUMS (20536276).
FSB 511-009
BRAKE DRUM, REPLACEMENT (STEER AXLE) SOME MACK CXU, CHU, GU, AND TD TRUCKS BUILT BETWEEN 08/29/2011 AND 06/30/2014, EQUIPPED WITH A MACK 14.6K STEER AXLE, UNITIZED HUB, AND 152 MM (6.0 IN) WIDE MERITOR BRAKE SHOES CAN SHOW SIGNS OF BRAKE SHOE PROTRUSION BEYOND THE BRAKE DRUM. THIS CONDITION IS RESOLVED BY INSTALLING NEW 152 MM (6.0 IN) BRAKE SHOES, NEW DUST SHIELDS, AND NEW 178 MM (7.0 IN) WIDE BRAKE DRUMS (20536276).
FSB 375-012
BATTERY PROTECTION SYSTEM (LVD) RELAY ON CERTAIN MACK TRUCKS BUILT FROM 01/01/2010 TO 06/13/2014 WITH THE LIFEGUARD BATTERY PROTECTION SYSTEM (LVD), THE LVD RELAY MAY NOT TURN THE LOADS BACK ON WHEN THE HIGH VOLTAGE THRESHOLD IS MET. THIS IS DUE TO AN ASSEMBLY ERROR AT THE SUPPLIER.
FSB-375-012
MACK: WHEN THRESHOLD OF HIGH VOLTAGE HAS BEEN MET, THE LIFEGUARD BATTERY PROTECTION SYSTEM (LVD) RELAY MAY NOT TURN LOADS BACK ON, DUE TO AN ASSEMBLY ERROR AT SUPPLIER. MODEL 2010-2014 CHU, CXU. *PE
FSB-511-002
MACK: THE PROTRUSION OF BRAKE SHOES BEYOND BRAKE DRUM IS BEING REPLACED WITH NEW 152MM (6.0 IN) BRAKES SHOES, 178 MM (7.,0 IN) WIDE BRAKE DRUMS ON SOME TRUCKS. MODEL 2011-2014 CHU, CXU, GU, TD. *PE
FSB-511-009
MACK: BRAKE SHOES PROTRUDES BEYOND BRAKE DRUM AND CAN BE RESOLVED BY INSTALLING BRAKE SHOES 152MM (6.0 IN) AND WIDE BRAKE DRUMS 18MM (7.0 IN). MODEL 2011-2014 CHU, CXU, GU, TD. *PE
PI 0836
CRD 150/151 CARRIER INSPECTION COVER, REPLACEMENT, A MANUFACTURING DEFECT HAS BEEN IDENTIFIED AFFECTING CARRIERS BUILT FROM DECEMBER 2012 THROUGH JANUARY 2013. THE ISSUE IS MOLDING FLASH THAT MAY BE EXTENDING INTO THE O-RING GROOVE AT THE 12 AND 6 O'CLOCK POSITIONS OF THE COMPOSITE SIDE COVER. THIS FLASH MAY CUT INTO THE O-RING AND CAUSE IT TO DISTORT AND RESULTING IN OIL LEAKAGE. IT IS RECOMMENDED THAT THE COVER BE REPLACED TO CORRECT THIS CONDITION.
FSB-234-018
MACK TRUCK: TO INCREASED PROTECTION AGAINST FUEL INJECTOR TIP EROSION, A NEW FUEL TANK VENTILATION FILTER WAS IMPLEMENTED, AND MOUNTS ON OUTSIDE OF FRAME RAIL, USING FUEL TANK J BRACKET HUCK FASTENERS. MODEL CHU, CXU, GU, TD. *PE
FSB-234-019
MACK TRUCK: MOUNTED OUTSIDE OF FRAME RAIL, IS NEW FUEL TANK VENTILATION FILTER MOUNTING SLEEVE, USING FUEL TANK J BRACKET HUCK FASTENERS AND TO INCREASE PROTECTION AGAINST FUEL INJECTOR TIP EROSION. MODEL CHU, CXU, GU, TD. *PE
PI 0849
THE FRONT AXLE U-BOLT WEDGES WERE INSTALLED INCORRECTLY ON SOME MACK CHU TRUCKS BUILT BETWEEN 11/11/2013 AND 02/24/2014. THE INCORRECT INSTALLATION OF THE WEDGE CAUSED THE UBOLTS TO BEND ON THE FRONT AXLE.
PI 0850
THE FRONT AXLE U-BOLT WEDGES WERE INSTALLED INCORRECTLY ON SOME MACK CHU TRUCKS BUILT BETWEEN 11/11/2013 AND 02/24/2014. THE INCORRECT INSTALLATION OF THE WEDGE CAUSED THE UBOLTS TO BEND ON THE FRONT AXLE.
FSB-593-013
MACK TRUCK: THE GRADE GRIPPER FEATURE, ON SOME TRUCKS, ARE PRONE TO HARSH ENVIRONMENTS WITH INTERNAL CONTAMINATION, CAUSED BY BUILD UP OF GRIME, SALT, ROAD DEBRIS AND OTHER CONTAMINANTS. MODEL CHU, CXU, GU, TD. *PE
PI-0849
MACK TRUCK: SOME TRUCKS HAD FRONT AXLE U-BOLT WEDGES INCORRECTLY INSTALLED AND IT CAUSES U-BOLTS TO BEND ON FRONT AXLE AND THE U-BOLTS AND NUTS NEED REPLACING. *PE
PI-0850
MACK TRUCK: DUE TO AN INCORRECT INSTALLATION OF FRONT AXLE U BOLT WEDGE, CAUSED THE U-BOLTS TO BEND WOULD NEED REPLACEMENT OF THE U-BOLTS AND NUTS. MODEL CHU. *PE
FSB 722-002
INTERFERENCE BETWEEN THE BRAKE LINING AND THE SPRING CAP WAS DISCOVERED ON SOME MACK CHU, CXU, GU, TD, LEU, MRU TRUCKS EQUIPPED WITH 203 MM (8 IN) REAR DRUM BRAKES AND CAMELBACK REAR SUSPENSION.
FSB 371-047
POWER WIRES, REROUTING, CERTAIN MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 01/01/07 AND 10/22/13, UTILIZES TWO (RED) POWER WIRES THAT ROUTE FROM THE BUSSED ELECTRICAL CENTER (BEC) AND BEHIND THE RADIO. THE (RED) POWER WIRES COULD POSSIBLY CHAFE ON THE RADIO BRACKET.
FSB 371-046
FRAME RAIL GROUND STUD, ON CERTAIN MACK TRUCKS BUILT FROM 01/01/2010 TO 10/7/2013 THE MAIN GROUND STUD, LOCATED ON THE FRAME RAIL BEHIND THE BATTERY BOX, MAY HAVE BEEN IMPROPERLY TORQUED. THIS IMPROPER TORQUE MAY HAVE ALLOWED CORROSION INHIBITOR TO GET BETWEEN THE RING TERMINALS WHICH MAY CAUSE MULTIPLE FAULT CODES AND/OR INTERMITTENT ISSUES.
PI 0842
THERE ARE TWENTY-EIGHT (28) 2014 MODEL YEAR VEHICLES THAT WERE PRODUCED WITH A PREPRODUCTION ENGINE EMISSION CERTIFICATION LABEL. THESE VEHICLES NEED TO HAVE THE PREPRODUCTION ENGINE EMISSION CERTIFICATION LABEL REMOVED AND REPLACED WITH A 2014 ENGINE EMISSION CERTIFICATION LABEL.
FSB 284-048
SOME MACK VEHICLES WITH MP ENGINES BUILT BETWEEN JANUARY 2004 AND JANUARY 2013 MAY EXPERIENCE A MAIN OIL GALLERY PRESSURE SENSOR OR PISTON COOLING JET PRESSURE SENSOR FAILURE THAT LEADS TO OIL CONTAMINATION INTO THE ENGINE WIRE HARNESS.
PI-0842
MACK TRUCK: SOME TRUCKS HAVE PREPRODUCTION ENGINE EMISSION CERTIFICATION LABEL THAT NEEDS TO BE REMOVED AND REPLACED WITH UPDATED OR CORRECTED ENGINE EMISSION CERTIFICATION LABEL. MODEL 2014 CHU, CXU. *PE
PI 0826
ECM AND ACM SOFTWARE UPDATES, SOFTWARE UPDATES WITH ENHANCEMENTS ARE AVAILABLE FOR THE ENGINE CONTROL MODULE (ECM) AND AFTERTREATMENT CONTROL MODULE (ACM) FOR VEHICLES BUILT FROM THE START OF OBD2013 PRODUCTION TO MAY 29, 2013.
PI 0831
ECM AND ACM SOFTWARE UPDATES, SOFTWARE UPDATES WITH ENHANCEMENTS ARE AVAILABLE FOR THE ENGINE CONTROL MODULE (ECM) AND AFTERTREATMENT CONTROL MODULE (ACM) FOR VEHICLES BUILT FROM MAY 30, 2013 TO OCTOBER 4, 2013.
SRA-M-0374
MACK: THERE IS AN AUTOMATIC ELECTRIC OVER SPEED PROTECTION SHUTDOWN THAT MONITORS DIESEL ENGINE RPM AND ENGINE SHUTDOWN IN EVENT OF AN OVER SPEED CONDITION, WHICH MAY BE CAUSED BY GASES, IN TRUCKS, IN OFF ROAD AREAS AND PULLED THROUGH AIR INTAKE. MODEL 2014 CHU, CXU, GU. *PE
FSB 271-002
ON SOME MACK MODELS BUILT BETWEEN JANUARY 1, 2013 AND SEPTEMBER 13, 2013, MAY EXPERIENCE MULTIPLE COUNTS OF INACTIVE FAULTS: P113F-12, BUFFERED IDLE VALIDATION SWITCH WIRE VECU SIDE, CIRCUIT SHORT TO BATTERY. P113F-11, BUFFERED IDLE VALIDATION SWITCH WIRE VECU SIDE, CIRCUIT SHORT TO GROUND. THIS IS DUE TO A BUG IN THE SOFTWARE.
FSB-413-003
MACK: ON SOME TRUCKS, MORE LEG AND KNEE ROOM WAS PROVIDED FOR OPERATOR COMFORT DUE TO AIR OPERATED CLUTCH ASSIST SYSTEM DESIGNED TO REDUCE CLUTCH PEDAL EFFORT BY 20% AND CLUTCH PEDAL TRAVEL BY 2' (50.8MM). MODEL CHU, CTP, CXP, CXU, GU. NO YEARS LISTED. *PE
FSB 373-019
ON SOME MACK MODELS BUILT WITH AN ALLISON TRANSMISSION, BETWEEN MAY 16, 2011 AND AUGUST 9, 2013, MAY EXPERIENCE MULTIPLE OPEN CIRCUITS IN THE 31 WAY TRANSMISSION CONNECTOR. THIS IS DUE TO A SUPPLIER MANUFACTURING ISSUE WITH THE CONNECTOR.
FSB-512-002
MACK: AIR DISC BRAKE EXPERIENCING THERMAL OVERLOAD CONDITION THAT OVER ADJUSTMENT OF NORMAL PAD WEAR COMPENSATION THAT MAINTAINS RUNNING CLEARANCE BETWEEN BRAKE PAD AND ROTOR AND REDUCES RUNNING CLEARANCE BELOW DESIRED LEVEL. MODEL CHU, CXU, GU, LEU, MRU, TD. NO YEARS LISTED. *PE
FSB 284-047
SOME MACK VEHICLES BUILT BETWEEN 2004 AND OCTOBER 2013 EXPERIENCE AN OIL LEVEL SENSOR FAILURE THAT LEADS TO OIL CONTAMINATION INTO THE ENGINE WIRE HARNESS.
PI 0833
SOME UNITS WITHOUT HAND CONTROL VALVES HAVE BEEN BUILT WITH A DOUBLE CHECK VALVE INSTALLED TO THE TPV. THIS IS A MISBUILD AND THE DOUBLE CHECK VALVE NEEDS TO BE REMOVED FOR PROPER OPERATION OF THE TRAILER BRAKE SYSTEM.
FSB-831-002
MACK: THE DOOR STOP BRACKET WILL FAIL, ON SOME TRUCKS, DUE TO AN OVER EXTENSION OF DOOR, BUT A NEW DOOR DESIGN ASSEMBLY IS AVAILABLE. MODEL CHU, CXU, GU, TD. NO YEARS LISTED. *PE
PI 0829
THE AFTERTREATMENT SELECTIVE CATALYTIC REDUCTION (SCR) OUTLET PIPE BAND CLAMPS AND HEAT SHIELD FASTENER ON CERTAIN MACK VEHICLES BUILT BETWEEN JUNE 28, 2013 AND JULY 23, 2013 WERE NOT TORQUED CORRECTLY.
PI-0827
MACK: INFORMATION PROCEDURE REGARDING THE INSPECTION AND REPLACEMENT OF TOP PLATE AND SPRING SEAT, DUE TO DEFECTIVE BUSHINGS OF TWIN Y AIR SUSPENSION, IF NEEDED. MODEL CHU, CXU. NO YEARS LISTED. *PE
FSB-364-036
MACK TRUCK: FLASHERS ARE TO BE REMOVED DUE TO DURABILITY ISSUES. *JS
FSB-413-001
MACK TRUCKS: THE AIR ASSISTED CLUTCH CABLE ON SOME VEHICLES MAY FRAY AT THE CLEVIS. *JS
FSB-873-015
MACK TRUCKS:DUE TO EXCESSIVE MOISTURE IN THE CLIMATE UNIT, SOME VEHICLES MAY DEVELOP A BLOWER MOTOR FAILURE. *JS
FSB-364-035
MACK TRUCKS: NEW SWITCH MOUNTING BRACKET WAS DEVELOPED TO REPLACE EXISTING TURN SIGNAL SWITCH MOUNTING BRACKET, DUE TO CONTACT BETWEEN SWITCH FINGERS AND SLEEPING SHAFT, THAT CAUSED SWITCH OPERATION TO IMPROPERLY CANCELS ITSELF. MODEL CHU, CXU, GU, TD. *PE
FSB-813-001
MACK: INFORMATION PROVIDED ON CERTAIN TRUCKS IN REGARDS TO B PILLAR CRACKS FORMING AT UPPER EXHAUST MOUNTING AND A NEW DEVELOPMENT REINFORCEMENT THAT IMPROVES DURABILITY OF B PILLAR. MODELS CHU. NO MODELS YEARS LISTED. *PE
FSB 364-031
TRIP RESET ERROR, VEHICLE ELECTRONIC CONTROL UNIT (VECU), REPROGRAMMING
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.