Vehicle report

2021 MACK GRANITE (GR)

Service bulletins

202 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

CBR 159 202608

Service Bulletin/Repair Instructions

Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer

CBR 2595 072026

Service Bulletin/Repair Instructions

CBR - The purpose of this CBR is to provide information on 2010 and newer Mack Granite chassis experiencing a low frequency vibration.

CBR 2575-1 202604

Service Bulletin/Repair Instructions

CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.

CBR 2362-3 202604

Service Bulletin/Repair Instructions

CBR - Mack Carrier Nut Adhesive Change.

CBR 2573-1 202604

Service Bulletin/Repair Instructions

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

CBR 2712-7 032026

Service Bulletin/Repair Instructions

CBR - No Start Condition After Over the Air Programing.

CBR 2432-2 202601

Service Bulletin/Repair Instructions

CBR - Mack Chassis - AN And GR Models - Door Glass Shattering.

CBR 2107-22 202601

Service Bulletin/Repair Instructions

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).

CBR 199 202512

Service Bulletin/Repair Instructions

Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.

CBR 2171-11 202511

Service Bulletin/Repair Instructions

CBR - Mack Temperature Sensor Troubleshooting Guide

CBR 199-6 202511

Service Bulletin/Repair Instructions

CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.

CBR 2172-5 082025

Service Bulletin/Repair Instructions

CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.

CBR 2488 072025

Service Bulletin/Repair Instructions

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

CBR 407 072025

Service Bulletin/Repair Instructions

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

CBR 170-8 202505

Service Bulletin/Repair Instructions

Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)

CBR 2107-21 202505

Service Bulletin/Repair Instructions

Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

CBR 901-5 202505

Service Bulletin/Repair Instructions

Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model Year 2018 And Newer

CBR 70-8 202505

Service Bulletin/Repair Instructions

Lack of lateral structural hood support.

CBR 2464-1 202505

Service Bulletin/Repair Instructions

Mack Chassis - Rear Axle Overheat

CBR 445- 11 202505

Service Bulletin/Repair Instructions

Vehicles Equipped With a Common Rail Fuel System - Aftermarket Secondary Fuel Filters, Important Information On Approved Filters - US17+OBD16 toUS21+OBD23

CBR-2452 202503

Service Bulletin/Repair Instructions

If the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display (DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.

CBR-561 202503

Service Bulletin/Repair Instructions

If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659􀁡Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years

CBR-2432 202501

Service Bulletin/Repair Instructions

This CBR solution provides detailed instructions for diagnosing and addressing window glass shattering issues, including replacement specifications, interference checks, fastener verification, and reinforcement tab adjustments to ensure proper installation and functionality.

CBR-2016 202412

Service Bulletin/Repair Instructions

Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.

CBR-997 202411

Service Bulletin/Repair Instructions

Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.

CBR-2263 202410

Service Bulletin/Repair Instructions

CBR - Mack Chassis - Timing Gear Plate Repair

S4214 202409

Service Campaign

Service Campaign: GR Hood Insulation

CBR-570 202409

Service Bulletin/Repair Instructions

CBR: US17 GHG Common Rail Fuel System Component Electrical Faults - Model Year 2017 To 2024

CBR-2376 202409

Service Bulletin/Repair Instructions

CBR: Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation

CBR-731 202409

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

CBR-407 202409

Service Bulletin/Repair Instructions

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

CBR-471 202409

Service Bulletin/Repair Instructions

CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.

CBR-343 202408

Service Bulletin/Repair Instructions

CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.

CBR-523 202408

Service Bulletin/Repair Instructions

CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)

CBR-561 202408

Service Bulletin/Repair Instructions

CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

CBR-2391 202408

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU

CBR-2384 202407

Service Bulletin/Repair Instructions

CBR: Mack Chassis - Day Cab Glass Breakage

CBR-2356 202407

Service Bulletin/Repair Instructions

CBR: Drivers Information Display (DID)Inoperative After Cluster Replacement And Programming

CBR-2350 202407

Service Bulletin/Repair Instructions

CBR: Telematics Gateway (TGW) Connect Ability Issues

CBR-2384 202406

Service Bulletin/Repair Instructions

CBR - Mack Chassis - Day Cab Glass Breakage

CBR-2383 202406

Service Bulletin/Repair Instructions

CBR - Accelerator Pedal: Inspection Instructions

CBR-2376 202406

Service Bulletin/Repair Instructions

CBR - Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation

CBR-2356 202406

Service Bulletin/Repair Instructions

CBR - Drivers Information Display (DID) Inoperative After Cluster Replacement And Programming

CBR-2139 202405

Service Bulletin/Repair Instructions

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.

CBR-1008 202404

Service Bulletin/Repair Instructions

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

CBR-2013 202404

Service Bulletin/Repair Instructions

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

CBR-2360 202404

Service Bulletin/Repair Instructions

CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults

CBR-2139 202403

Service Bulletin/Repair Instructions

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.

CBR-2356 202403

Service Bulletin/Repair Instructions

CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.

CBR-2350 202402

Service Bulletin/Repair Instructions

CBR -Telematics Gateway (TGW) Connect Ability Issues

S3630 202402

Service Bulletin/Repair Instructions

Service Campaign - MP8 Stainless Oil Pan.

CBR-2014 202402

Service Bulletin/Repair Instructions

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

CBR-202 202402

Service Bulletin/Repair Instructions

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

CBR-2347 202402

Service Bulletin/Repair Instructions

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

CBR-2333 202401

Service Bulletin/Repair Instructions

CBR: TGW Will Not Connect After SIM Card Replacement

CBR-2016 202401

Service Bulletin/Repair Instructions

CBR: Frame Or Cab Lean

CBR-2320 202312

Service Bulletin/Repair Instructions

CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.

PSM23m2na71

Service Bulletin/Repair Instructions

Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dealer installed, required parts are installed and is registered via eService.

M-465-001 202311

Service Bulletin/Repair Instructions

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

CBR-399 202310

Service Bulletin/Repair Instructions

CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster

CBR-206 202310

Service Bulletin/Repair Instructions

CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.

CBR-2313 202309

Service Bulletin/Repair Instructions

CBR: "Spitting" or "puffing" of air from purge valve.

M-258-014 202309

Service Bulletin/Repair Instructions

TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement

M-141-001 202308

Service Bulletin/Repair Instructions

TSB: Air Restriction Indicator

CBR-2131 202308

Service Bulletin/Repair Instructions

CBR: Intermittent Diagnostic Trouble Codes U02A3,U029D, U029E - USE FOR NEW VEHICLES (US21+OBD22 Emissions)

M728-005A 202308

Service Bulletin/Repair Instructions

TSB: Barksdale Leveling Valve, Leak Test

CBR-2112 202307

Service Bulletin/Repair Instructions

CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission

CBR-2303 202307

Service Bulletin/Repair Instructions

CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions

KC-2289

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P103200: Particulate Matter Sensor Removed from Exhaust - US21+OBD22 Emissions

KC-2094 Rev 3

Service Bulletin/Repair Instructions

Infotainment System - Volume Drop During A Phone Call, Phone Connected Via Bluetooth

KC-2116 Rev 9

Service Bulletin/Repair Instructions

Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions

KC-2292

Service Bulletin/Repair Instructions

Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering

KC-2043 Rev 4

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software (MSW) Information - Improvement List, Through June 2023 - US21+OBD2020 Emissions

KC-2116 Rev 8

Service Bulletin/Repair Instructions

Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions

KC-2158 Rev 6

Service Bulletin/Repair Instructions

CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions

SLM23-005

Service Bulletin/Repair Instructions

Service Literature Published and Released in May, 2023

KC-2050

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions

KC-331-Ver6

Service Bulletin/Repair Instructions

CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines

KC-2012-Ver3

Service Bulletin/Repair Instructions

CBR: SNM 20-005 - HD Disc Brake Rotor Upgrade

KC-503-Ver3

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated

KC-2263-Ver5

Service Bulletin/Repair Instructions

CBR: Timing Gear Plate Repair. This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.

KC-2229-Ver2

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode

KC-474-Ver5

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19

KC-2266

Service Bulletin/Repair Instructions

CBR: Mack Granite - Diagnostic Trouble Code (DTC) P208464

KC-2264

Service Bulletin/Repair Instructions

CBR: Mack Chassis - Allison Reduced Engine Load At A Stop (RELS) Diagnostic Trouble Code P071a Or P07ce - GR,TE,LR Models - Non-Split/Drop Box PTO

KC-2269

Service Bulletin/Repair Instructions

CBR: 11L Engines, Non-Common Rail - Air Compressor Coolant Pipe, Parts Substitution - US14+OBD13 To US14+OBD16

M-773-005a

Service Bulletin/Repair Instructions

TSB: Hub Cap, Leaking

KC-2259

Service Bulletin/Repair Instructions

Oil In Coolant - Cross Contamination From Oil Cooler - 13L VGT Engines

M-256-001

Service Bulletin/Repair Instructions

New TSB for air cleaner housing repair

M-773-005

Service Bulletin/Repair Instructions

New TSB- Hub cap leaking

KC-2128

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software Information - Improvement List (Change Log), March 2023 – US21+OBD2021 Emissions ONLY

S7627

Service Bulletin/Repair Instructions

Mack MMD Alternator Pulley

KC-2248

Service Bulletin/Repair Instructions

Flywheel Housing Thread Repair

KC-2254

Service Bulletin/Repair Instructions

Mack Chassis - No Gauge Cluster Backlight

KC-2165

Service Bulletin/Repair Instructions

Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

KC-2253

Service Bulletin/Repair Instructions

Barksdale Height Control Valve Troubleshooting Guide

KC-306

Service Bulletin/Repair Instructions

Diagnostic Trouble Code ( DTC ) P10AE Logged In TECU With ACTIVE Or INACTIVE Status, Fault Code Cannot Be Cleared; Possibly Accompanied By P105817 And P105818 - US10+OBD13 And Newer Emissions (16-Pin Diagnostic Connector), Commonly Model Year 2014

M-212-001

Service Bulletin/Repair Instructions

Timing Gear Plate Inspection

M-371-004

Service Bulletin/Repair Instructions

TBS- Jumper Harness,Wiper Motor,Replacement

KC-2140

Service Bulletin/Repair Instructions

Mack Chassis - P05E662 Park brake Sensor/Switch Circuit Range/Performance, Signal Compare failure - Diagnostic Instructions - US21+OBD21 Emissions

KC-328

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) - US17+OBD19 And Newer Emissions, Model Years 2020 and Newer

P0244-00 (1)

Service Bulletin/Repair Instructions

Document revised to state that a software update has been released for P0244-00 on TurboCompound US20 - US21 Emission engines.

KC-2216

Service Bulletin/Repair Instructions

Mack Chassis - Incorrect Fog Lamp Electric Terminal Pinning - AN, GR, PI Models

M-265-002

Service Bulletin/Repair Instructions

TSB-Charge Air Cooler t-clamp install.

CBR-2131

Service Bulletin/Repair Instructions

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

KC-2139

Service Bulletin/Repair Instructions

fuel in the oil inspection

KC-2201

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software (MSW) Information – October 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions

M-652-001

Service Bulletin/Repair Instructions

2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications

KC-561

Service Bulletin/Repair Instructions

11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

KC-751

Service Bulletin/Repair Instructions

Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.

KC-745

Service Bulletin/Repair Instructions

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1

KC-2112

Service Bulletin/Repair Instructions

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

KC-2143

Service Bulletin/Repair Instructions

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

KC-405

Service Bulletin/Repair Instructions

Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.

KC-399

Service Bulletin/Repair Instructions

Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.

KC-733

Service Bulletin/Repair Instructions

Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.

KC-735

Service Bulletin/Repair Instructions

Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,

KC-736

Service Bulletin/Repair Instructions

(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).

KC-2107

Service Bulletin/Repair Instructions

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.

KC-2116

Service Bulletin/Repair Instructions

NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-2157

Service Bulletin/Repair Instructions

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-2158

Service Bulletin/Repair Instructions

Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-731

Service Bulletin/Repair Instructions

Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

KC-2131

Service Bulletin/Repair Instructions

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

KC-2171

Service Bulletin/Repair Instructions

Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer

KC-714

Service Bulletin/Repair Instructions

Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit

KC-698

Service Bulletin/Repair Instructions

Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination

KC-699

Service Bulletin/Repair Instructions

Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information

KC-700

Service Bulletin/Repair Instructions

Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer

KC-686

Service Bulletin/Repair Instructions

(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)

KC-663

Service Bulletin/Repair Instructions

Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions

KC-644

Service Bulletin/Repair Instructions

Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer

KC-648

Service Bulletin/Repair Instructions

Mack - PTO Pump Speed Calculator

KC-651

Service Bulletin/Repair Instructions

Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService

KC-652

Service Bulletin/Repair Instructions

Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines

KC-659

Service Bulletin/Repair Instructions

Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common Rail Fuel System), Model Year 2017 And Older

KC-2169

Service Bulletin/Repair Instructions

Low Voltage Disconnect (LVD), Function Description

KC-2170

Service Bulletin/Repair Instructions

Electronically Controlled Suspension (ECS) Losing Air Pressure

KC-2172

Service Bulletin/Repair Instructions

No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"

KC-2161

Service Bulletin/Repair Instructions

DEF Pump Cycling periodically Hours After Key Off

KC-633

Service Bulletin/Repair Instructions

Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer

KC-626

Service Bulletin/Repair Instructions

Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed

KC-627

Service Bulletin/Repair Instructions

Premium Tech Tool ( PTT ) Training Materials And Support Tools

KC-587

Service Bulletin/Repair Instructions

Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs

SLM22-004

Service Bulletin/Repair Instructions

Service Literature Published and Released in April, 2022

KC-604

Service Bulletin/Repair Instructions

Mack Chassis - Accessory / Auxiliary Connection Points ( Power/Ground Points ) - Anthem, Pinnacle, Granite - Model Year 2018 And Newer

S7630

Service Bulletin/Repair Instructions

Proprietary Steerable Axle Hubcap Replacement

KC-365

Service Bulletin/Repair Instructions

Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After The Vehicle Is Parked (Shut Off)

KC-552

Service Bulletin/Repair Instructions

Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning – US10 And Newer Chassis

KC-478

Service Bulletin/Repair Instructions

Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer

KC-415

Service Bulletin/Repair Instructions

Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer

S7567

Service Bulletin/Repair Instructions

EPRV Delete & Fuel Rail Pressure Sensor Update

KC-383

Service Bulletin/Repair Instructions

Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code ( DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer

KC-391

Service Bulletin/Repair Instructions

Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer

KC-401

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer

KC-402

Service Bulletin/Repair Instructions

Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer

KC-406

Service Bulletin/Repair Instructions

Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer

KC-354

Service Bulletin/Repair Instructions

Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster Display

SNM22-001

Service Bulletin/Repair Instructions

TC Engine Turbochargers

KC-345

Service Bulletin/Repair Instructions

Mack Chassis - Models GU / GR - Constant Correction To Center

KC-297

Service Bulletin/Repair Instructions

Mack Chassis - Adding Snow Plow Lights - Parameter And Variant Changes

KC-286

Service Bulletin/Repair Instructions

Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)

KC-2043

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software (MSW) Information - Improvement List, November 2021 - US21+OBD2020 Emissions

KC-275

Service Bulletin/Repair Instructions

(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling. Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer

KC-238

Service Bulletin/Repair Instructions

Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer

KC-215

Service Bulletin/Repair Instructions

Mack Chassis - Granite (GR) Models Equipped With An Allison Transmission And Split Box PTO - "Release Parking Brake" Message Present In Instrument Cluster When Parking Brake Is Released - Model Year 2018 And Newer

GDC21-011

Service Bulletin/Repair Instructions

Exhaust Gas Temperature Sensor Circuit Range/Performance

KC-145

Service Bulletin/Repair Instructions

Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer

KC-119

Service Bulletin/Repair Instructions

Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020

KC-70

Service Bulletin/Repair Instructions

Mack Chassis - Model GR/GU - Hood Warpage

KC-167

Service Bulletin/Repair Instructions

Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer

KC-159

Service Bulletin/Repair Instructions

Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

KC-163

Service Bulletin/Repair Instructions

Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer

KC-193

Service Bulletin/Repair Instructions

Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY

KC-130

Service Bulletin/Repair Instructions

Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions

KC-136

Service Bulletin/Repair Instructions

Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions

KC-124

Service Bulletin/Repair Instructions

Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer

KC-115

Service Bulletin/Repair Instructions

Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting

S7610

Service Bulletin/Repair Instructions

Bump Stop Interference with Brake Slack

KC-8

Service Bulletin/Repair Instructions

(Back Office Only) Mack Chassis - Granite Models (GR) - Body Raised Out Of Position Message Not Dislaying In Driver Information Display - INT-GEN2

FSB 211-003_M

Service Bulletin/Repair Instructions

Valve Cover Oil Leak at T Joint

SNM21-006

Service Bulletin/Repair Instructions

Remote Software Downloads

S7597

Service Bulletin/Repair Instructions

Inlet Valve Spring Replacement

S7574

Service Bulletin/Repair Instructions

TECU SOFTWARE UPDATE

S7576

Service Bulletin/Repair Instructions

VECU Software Update

CBR-15

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions

FSB 511-010

Service Bulletin/Repair Instructions

Disc Brake Rotor, Replacement

SC0422

Service Bulletin/Repair Instructions

Canada Non-Compliance DRL overide

S7557

Service Bulletin/Repair Instructions

VECU Active code and no MIL Lights

SNM21-001

Service Bulletin/Repair Instructions

Improved method for determining which DTC to troubleshoot in a MIL on situation

S7552

Service Bulletin/Repair Instructions

Incorrect Data on Door Label Set

KC-2062

Service Bulletin/Repair Instructions

Mack Chassis - Granite (GR) - Intermittent Or Inoperative Headlights, Front Marker Lights, Turn Signals, And/Or Plow Lights

S7545

Service Bulletin/Repair Instructions

Draglink Split Pin Inspection

FSB 801-004

Service Bulletin/Repair Instructions

Cab Door Glass Bracket, Installation

FSB 258-039

Service Bulletin/Repair Instructions

SCR Fittings, One Box, Replacement PM, NOx and Temperature Sensor Fittings

KC-2021

Service Bulletin/Repair Instructions

Mack Chassis - Stemco Hubcap Plug Will Not Stay In

S7521

Service Bulletin/Repair Instructions

GU/GR Fan Ring Seal Modification

K53338075

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer

K31126441

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P2042-01: Diagnostic Instructions - US17+OBD16 Emissions And Newer

K47547856

Service Bulletin/Repair Instructions

Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) - US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit

K01157283

Service Bulletin/Repair Instructions

Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer

S7455

Service Bulletin/Repair Instructions

GR/GU ABS valve bracket installed incorrectly

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2021 Mack Granite (gr) Service Bulletins: 202 bulletins | CarFathom