Vehicle report

2025 MACK GRANITE (GR)

Service bulletins

62 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

CBR 159 202608

Service Bulletin/Repair Instructions

Mack Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018Instrument Cluster Update, Model Year2018 And Newer

CBR 2595 072026

Service Bulletin/Repair Instructions

CBR - The purpose of this CBR is to provide information on 2010 and newer Mack Granite chassis experiencing a low frequency vibration.

CBR-2592-1 202606

Service Bulletin/Repair Instructions

The purpose of this CBR is to provide steps on how to correct a customer complaint of DTC P107B86 accompanied With intermittent loss of throttle.

CBR 2575-1 202604

Service Bulletin/Repair Instructions

CBR - Mack Chassis - Dash Panel Cracking at Mounting to BIW.

CBR 2362-3 202604

Service Bulletin/Repair Instructions

CBR - Mack Carrier Nut Adhesive Change.

CBR 2573-1 202604

Service Bulletin/Repair Instructions

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

CBR 2712-7 032026

Service Bulletin/Repair Instructions

CBR - No Start Condition After Over the Air Programing.

CBR 2218-6 032026

Service Bulletin/Repair Instructions

CBR - Parker F3 Hydraulic Pump Troubleshooting.

CBR 2246-5 032026

Service Bulletin/Repair Instructions

CBR - Z Spring Bracket Wear.

S4342 022026

Service Campaign

SC - Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications.

CBR 2432-2 202601

Service Bulletin/Repair Instructions

CBR - Mack Chassis - AN And GR Models - Door Glass Shattering.

CBR 2107-22 202601

Service Bulletin/Repair Instructions

CBR - Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions to US22+OBD2023 (DOES NOT APPLY TO AN(4) and PR(4)).

CBR 199 202512

Service Bulletin/Repair Instructions

Vehicles affected by this issue will show coolant runoff on the front rights side of the engine.

S4270 202512

Service Campaign

SC - Electric Exhaust Heater Control Unit Update

CBR 2171-11 202511

Service Bulletin/Repair Instructions

CBR - Mack Temperature Sensor Troubleshooting Guide

CBR 199-6 202511

Service Bulletin/Repair Instructions

CBR - 13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing.

CBR 2517-1 102025

Service Bulletin/Repair Instructions

CBR - Wiper Linkage Inspection.

S4632 102025

Service Campaign

SC - The vehicle’s seat belt tether may have been assembled with incorrect hardware.

CBR 2172-5 082025

Service Bulletin/Repair Instructions

CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.

CBR 2488 072025

Service Bulletin/Repair Instructions

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

CBR 407 072025

Service Bulletin/Repair Instructions

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

CBR 170-8 202505

Service Bulletin/Repair Instructions

Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)

CBR 2107-21 202505

Service Bulletin/Repair Instructions

Mack DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer

CBR 901-5 202505

Service Bulletin/Repair Instructions

Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model Year 2018 And Newer

CBR 70-8 202505

Service Bulletin/Repair Instructions

Lack of lateral structural hood support.

CBR 2464-1 202505

Service Bulletin/Repair Instructions

Mack Chassis - Rear Axle Overheat

S4404 202504

Service Campaign

SC - Mack Trucks has determined that certain Anthem and Granite model trucks have a mislabeled Electronic Fuse & Relay Center (EFRC) Cover.

CBR-2452 202503

Service Bulletin/Repair Instructions

If the vehicle door is open and the truck is in neutral, a popup message may appear on the Driver Information Display (DID) instructing the operator to shift into neutral. If this message appears while the vehicle is already in neutral, the Instrument Cluster (IC)requires a software update.

CBR-561 202503

Service Bulletin/Repair Instructions

If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659􀁡Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years

S4342-202502

Service Bulletin/Repair Instructions

Mack Trucks has determined that a select group of trucks were built with an AHI Module fuel pressure sensor which does not meet our specifications.

CBR-2432 202501

Service Bulletin/Repair Instructions

This CBR solution provides detailed instructions for diagnosing and addressing window glass shattering issues, including replacement specifications, interference checks, fastener verification, and reinforcement tab adjustments to ensure proper installation and functionality.

CBR-2016 202412

Service Bulletin/Repair Instructions

Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.

S4309 202412

Service Campaign

Mack Trucks has identified that certain GR model trucks may encounter an issue with the EECU during a shutdown event. If this occurs, the EECU could become corrupted, leading to multiple fault codes, engine derate, and, in some cases, preventing the truck from starting. For vehicles within the affected population, please follow the instructions below to program the EECU.

CBR-997 202411

Service Bulletin/Repair Instructions

Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.

CBR-2409 202411

Service Bulletin/Repair Instructions

CBR - 13L Engine - Rear Main Oil Seal Leak Model Year 2025

CBR-2417 202411

Service Bulletin/Repair Instructions

CBR - 11L Engine block compatibility and Backward Conversion Parts Requirements

CBR-2263 202410

Service Bulletin/Repair Instructions

CBR - Mack Chassis - Timing Gear Plate Repair

CBR-2411 202410

Service Bulletin/Repair Instructions

CBR - One-Box SCR Weld Leaks.

CBR-2409 202410

Service Bulletin/Repair Instructions

CBR - 13L Engine - Rear Main Oil Seal Leak - Model Year 2025

S4088 202409

Service Campaign

Service Campaign: Interaxle Driveline Torque

CBR-2376 202409

Service Bulletin/Repair Instructions

CBR: Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation

CBR-731 202409

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission (AMT) Model D or F (mDrive and I-Shift, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

CBR-407 202409

Service Bulletin/Repair Instructions

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

CBR-471 202409

Service Bulletin/Repair Instructions

CBR: The procedure to eliminate the Mack Chassis "Air Restriction Light On" seen in the cluster is to confirm that the parameter YYT is set to "Enable" with Premium Tech Tool.

CBR-343 202408

Service Bulletin/Repair Instructions

CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.

CBR-523 202408

Service Bulletin/Repair Instructions

CBR: Overhead Wear Overview - Model Year2018 To Current (Common Rail Fuel System ONLY)

CBR-561 202408

Service Bulletin/Repair Instructions

CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

S0488 202407

Service Campaign

Service Campaign: Interaxle Driveline Torque

CBR-2384 202407

Service Bulletin/Repair Instructions

CBR: Mack Chassis - Day Cab Glass Breakage

CBR-2356 202407

Service Bulletin/Repair Instructions

CBR: Drivers Information Display (DID)Inoperative After Cluster Replacement And Programming

CBR-2350 202407

Service Bulletin/Repair Instructions

CBR: Telematics Gateway (TGW) Connect Ability Issues

CBR-2384 202406

Service Bulletin/Repair Instructions

CBR - Mack Chassis - Day Cab Glass Breakage

CBR-2383 202406

Service Bulletin/Repair Instructions

CBR - Accelerator Pedal: Inspection Instructions

CBR-2376 202406

Service Bulletin/Repair Instructions

CBR - Drivers Information Display (DID) Inoperative/Goes Blank During Vehicle Operation

CBR-2356 202406

Service Bulletin/Repair Instructions

CBR - Drivers Information Display (DID) Inoperative After Cluster Replacement And Programming

S3949 202406

Service Campaign

SC - Steering Stub Shaft Hardware Replacement

CBR-2139 202405

Service Bulletin/Repair Instructions

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.

CBR-1008 202404

Service Bulletin/Repair Instructions

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

S3949 202404

Service Bulletin/Repair Instructions

Service Campaign: Steering Stub Shaft Hardware Replacement

CBR-2013 202404

Service Bulletin/Repair Instructions

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

CBR-2139 202403

Service Bulletin/Repair Instructions

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.

CBR-2356 202403

Service Bulletin/Repair Instructions

CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.