Vehicle report

2023 MACK GRANITE (GU)

Service bulletins

47 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

CBR-1008 202404

Service Bulletin/Repair Instructions

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

CBR-2258 202404

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) P107471 -AMT-F

CBR-2013 202404

Service Bulletin/Repair Instructions

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

CBR-2360 202404

Service Bulletin/Repair Instructions

CBR: Chassis Equipped With VECU5 Active Datalink/Communication Faults For Multiple Modules; ABS And SRS Communication Faults

S3852 202403

Service Bulletin/Repair Instructions

Service Campaign: On certain Mack GR model trucks built between May 10, 2021, to March 28, 2023, it has been determined that the air horn and battery cable could interfere with each other causing the horn to rub through the insulation on the battery cable. To correct these findings, install a new battery cable securing bracket that improves the routing of the battery cable away from the horn.

CBR-2139 202403

Service Bulletin/Repair Instructions

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.

CBR-2356 202403

Service Bulletin/Repair Instructions

CBR: After cluster replacement and programming, the Driver Information Display (DID) may not function as designed.

S3904 202403

Service Bulletin/Repair Instructions

Service Campaign: Mack trucks has determined that certain AN, GR, PI, and TE model trucks built with a MP8 engine could experience a reduced clamping load on the turbocharger mounting hardware causing the hardware to become loose. On affected vehicles follow the instructions below to remove the turbocharger and replace the mounting hardware and mounting gasket with new parts.

CBR-2258 202402

Service Bulletin/Repair Instructions

CBR - Diagnostic Trouble Code (DTC) P107471 - AMT-F

CBR-2350 202402

Service Bulletin/Repair Instructions

CBR -Telematics Gateway (TGW) Connect Ability Issues

CBR-2014 202402

Service Bulletin/Repair Instructions

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

CBR-202 202402

Service Bulletin/Repair Instructions

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

CBR-2347 202402

Service Bulletin/Repair Instructions

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

CBR-2333 202401

Service Bulletin/Repair Instructions

CBR: TGW Will Not Connect After SIM Card Replacement

CBR-2016 202401

Service Bulletin/Repair Instructions

CBR: Frame Or Cab Lean

CBR-2320 202312

Service Bulletin/Repair Instructions

CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.

PSM23m2na71

Service Bulletin/Repair Instructions

Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dealer installed, required parts are installed and is registered via eService.

M-465-001 202311

Service Bulletin/Repair Instructions

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

CBR-399 202310

Service Bulletin/Repair Instructions

CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster

CBR-206 202310

Service Bulletin/Repair Instructions

CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.

CBR-2313 202309

Service Bulletin/Repair Instructions

CBR: "Spitting" or "puffing" of air from purge valve.

M-258-014 202309

Service Bulletin/Repair Instructions

TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement

M-141-001 202308

Service Bulletin/Repair Instructions

TSB: Air Restriction Indicator

CBR-2131 202308

Service Bulletin/Repair Instructions

CBR: Intermittent Diagnostic Trouble Codes U02A3,U029D, U029E - USE FOR NEW VEHICLES (US21+OBD22 Emissions)

M728-005A 202308

Service Bulletin/Repair Instructions

TSB: Barksdale Leveling Valve, Leak Test

CBR-2112 202307

Service Bulletin/Repair Instructions

CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission

CBR-2303 202307

Service Bulletin/Repair Instructions

CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions

SLM23-005

Service Bulletin/Repair Instructions

Service Literature Published and Released in May, 2023

KC-2050

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions

KC-331-Ver6

Service Bulletin/Repair Instructions

CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines

KC-503-Ver3

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated

KC-2229-Ver2

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode

KC-474-Ver5

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19

KC-2266

Service Bulletin/Repair Instructions

CBR: Mack Granite - Diagnostic Trouble Code (DTC) P208464

KC-2264

Service Bulletin/Repair Instructions

CBR: Mack Chassis - Allison Reduced Engine Load At A Stop (RELS) Diagnostic Trouble Code P071a Or P07ce - GR,TE,LR Models - Non-Split/Drop Box PTO

M-170-001

Service Bulletin/Repair Instructions

TSB: Stock Vehicle Storage and Maintenance

M-170-002

Service Bulletin/Repair Instructions

TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada

M-170-003

Service Bulletin/Repair Instructions

TSB: Vibration Diagnostics

M-700-001

Service Bulletin/Repair Instructions

TSB: Frame Flange Relief Cut-out Templates with 105 millimeter Frame Flanges

M-773-005a

Service Bulletin/Repair Instructions

TSB: Hub Cap, Leaking

M-773-005

Service Bulletin/Repair Instructions

New TSB- Hub cap leaking

S7627

Service Bulletin/Repair Instructions

Mack MMD Alternator Pulley

KC-2254

Service Bulletin/Repair Instructions

Mack Chassis - No Gauge Cluster Backlight

KC-2165

Service Bulletin/Repair Instructions

Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

KC-2253

Service Bulletin/Repair Instructions

Barksdale Height Control Valve Troubleshooting Guide

M-852-001

Service Bulletin/Repair Instructions

2007 document reformatted to be published as a TSB in Impact. Lateral cab movement bracket.

KC-2218

Service Bulletin/Repair Instructions

Mack Chassis - Parker F-3 Hydraulic Pump Installation - Model Year (MY) 2023

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2023 Mack Granite (gu) Service Bulletins: 47 bulletins | CarFathom