CBR-2350 202402
Service Bulletin/Repair Instructions
CBR -Telematics Gateway (TGW) Connect Ability Issues
Vehicle report
2012 MACK GU
Service bulletins
145 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR-202 202402
Service Bulletin/Repair Instructions
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
Service Bulletin/Repair Instructions
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2320 202312
Service Bulletin/Repair Instructions
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
M-465-001 202311
Service Bulletin/Repair Instructions
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
M-141-001 202308
Service Bulletin/Repair Instructions
TSB: Air Restriction Indicator
M728-005A 202308
Service Bulletin/Repair Instructions
TSB: Barksdale Leveling Valve, Leak Test
CBR-2112 202307
Service Bulletin/Repair Instructions
CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
SLM23-005
Service Bulletin/Repair Instructions
Service Literature Published and Released in May, 2023
KC-614-Ver4
Service Bulletin/Repair Instructions
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
KC-474-Ver5
Service Bulletin/Repair Instructions
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-170-001
Service Bulletin/Repair Instructions
TSB: Stock Vehicle Storage and Maintenance
M-170-003
Service Bulletin/Repair Instructions
TSB: Vibration Diagnostics
KC-2248
Service Bulletin/Repair Instructions
Flywheel Housing Thread Repair
M-852-001
Service Bulletin/Repair Instructions
2007 document reformatted to be published as a TSB in Impact. Lateral cab movement bracket.
M-265-002
Service Bulletin/Repair Instructions
TSB-Charge Air Cooler t-clamp install.
M-728-001
Service Bulletin/Repair Instructions
2008 Document reformatted to be published as a TSB in Impact. Air suspension ride height.
M-411-001
Service Bulletin/Repair Instructions
2008 Document reformatted to be published as a TSB in Impact. Two-Piece clutch brake.
M-823-002
Service Bulletin/Repair Instructions
2008 Document reformatted to be published as a TSB in Impact. Grille bar, replacment.
M-874-002
Service Bulletin/Repair Instructions
2008 Document reformatted to be published as a TSB in Impact. HVAC fine particulate filter.
M-222-001
Service Bulletin/Repair Instructions
2008 Document reformatted to be published as a TSB in Impact. Loose oil filter spud.
M-260-001
Service Bulletin/Repair Instructions
2008 Document reformatted to be published as a TSB in Impact. Cooling system connections.
M-374-001
Service Bulletin/Repair Instructions
2008 Document reformated to be published as a TSB in Impact. Revised battery ti battery cable
M-652-002
Service Bulletin/Repair Instructions
2008 Document reformated to be published as a TSB in Impact. Torque rod interference.
M-801-001
Service Bulletin/Repair Instructions
2008 Document reformatted to be published as a TSB in Impact. Paint protection.
M-823-001
Service Bulletin/Repair Instructions
2008 Document reformated to be published as a TSB in Impact. Field repair for installing the grill.
M-255-016
Service Bulletin/Repair Instructions
2009 Document reformatted to be published as a TSB in Impact. Turbo Actuator Connector Repair.
M-451-002
Service Bulletin/Repair Instructions
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
M-263-002
Service Bulletin/Repair Instructions
2008 document reformatted to be published as a TSB in Impact. Fan Ring clearance for GU Model Truck.
KC-750
Service Bulletin/Repair Instructions
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Service Bulletin/Repair Instructions
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Service Bulletin/Repair Instructions
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Service Bulletin/Repair Instructions
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
Service Bulletin/Repair Instructions
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Service Bulletin/Repair Instructions
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Service Bulletin/Repair Instructions
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-2116
Service Bulletin/Repair Instructions
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Service Bulletin/Repair Instructions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2165
Service Bulletin/Repair Instructions
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
Service Bulletin/Repair Instructions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Service Bulletin/Repair Instructions
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Service Bulletin/Repair Instructions
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Service Bulletin/Repair Instructions
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
Service Bulletin/Repair Instructions
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
Service Bulletin/Repair Instructions
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Service Bulletin/Repair Instructions
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Service Bulletin/Repair Instructions
Mack - PTO Pump Speed Calculator
KC-653
Service Bulletin/Repair Instructions
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Service Bulletin/Repair Instructions
Low Voltage Disconnect (LVD), Function Description
KC-2170
Service Bulletin/Repair Instructions
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
Service Bulletin/Repair Instructions
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
Service Bulletin/Repair Instructions
DEF Pump Cycling periodically Hours After Key Off
KC-633
Service Bulletin/Repair Instructions
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Service Bulletin/Repair Instructions
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Service Bulletin/Repair Instructions
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-630
Service Bulletin/Repair Instructions
Sensor And Parameter Value Monitor - Template Parameter List For Pre-OBD (9-Pin Diagnostic Connector) Chassis In Premium Tech Tool ( PTT ); Regeneration And Road Test Sensor Monitor Parameters - US07 And US10 Emissions, Model Years 2008 To 2013
KC-916
Service Bulletin/Repair Instructions
Mack Chassis - Replacement / Upgrade Of The Programmable Global Audio ( GLAD ) Radio With A Non-programmable Radio
KC-257
Service Bulletin/Repair Instructions
Volvo Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
KC-2157
Service Bulletin/Repair Instructions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-552
Service Bulletin/Repair Instructions
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-561
Service Bulletin/Repair Instructions
Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-529
Service Bulletin/Repair Instructions
System Date And Time, Information; Diagnostic Tool ( J-Pro, Premium Tech Tool ( PTT ) ) Displays Incorrect Timestamp For Diagnostic Trouble Code ( DTC ) / Fault Code Occurrences, Possible Data Link Codes Present - US07 And Newer Emissions, Common Mod
KC-538
Service Bulletin/Repair Instructions
Regen Fails to Start/Initiate Or Starts And Immediately Stops - US10 And US10+OBD13 Emissions
KC-492
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-495
Service Bulletin/Repair Instructions
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-402
Service Bulletin/Repair Instructions
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-404
Service Bulletin/Repair Instructions
Volvo Chassis - Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair - US10 to US14 ( Non-Common Rail Fuel System )
KC-286
Service Bulletin/Repair Instructions
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-238
Service Bulletin/Repair Instructions
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
KC-145
Service Bulletin/Repair Instructions
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Service Bulletin/Repair Instructions
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-163
Service Bulletin/Repair Instructions
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-136
Service Bulletin/Repair Instructions
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Service Bulletin/Repair Instructions
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-692
Service Bulletin/Repair Instructions
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
FSB 491-032
Service Bulletin/Repair Instructions
Transmission Oil Cooler Hose, Replacement
S7496
Service Bulletin/Repair Instructions
Reman Engine Label Replacement
K17028411
Service Bulletin/Repair Instructions
Electronic Control Unit (ECU) Replacement (EMS, VECU, TECU, LCM) - Programming (Conversion Kit) Requirements When Installing An ECU With A Newer Part Number - US04 To US10 Chassis (9-Pin Diagnostic Connector)
K88992892
Service Bulletin/Repair Instructions
Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC) P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions
K21250579
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F ( mDrive, AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
K91214678
Service Bulletin/Repair Instructions
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5 Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
K84940464
Service Bulletin/Repair Instructions
Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode descriptions )
K25229168
Service Bulletin/Repair Instructions
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
K72614548
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K47547856
Service Bulletin/Repair Instructions
Particulate Matter ( PM ) Sensor Diagnostic Trouble Codes ( DTC ) Illuminating The Malfunction Indicator Lamp ( MIL ); Tech Tip TT-014-2016 - OBD16 And Newer Emissions (Commonly Model Year 2017, Includes Common Rail Fuel System Chassis), Rewritten to split emissions levels, reflect GHG17 software release
K14701433
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P009E - 73 - Fuel Pressure Relief Control Performance / Stuck Off - GHG17 ( US17 ) Chassis With Common Rail Fuel System, Updated to reflect GHG17 software release
K58557784
Service Bulletin/Repair Instructions
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB284064
Service Bulletin/Repair Instructions
ECM and ACM Reprogramming, OBD2015
K43056254
Service Bulletin/Repair Instructions
Mack Chassis - Aftertreatment Control Module ( ACM ) not visible in Premium Tech Tool ( PTT ).Added more checks and procedures
K82320750
Service Bulletin/Repair Instructions
Automated Manual Transmission ( AMT - F ) ( mDRIVE ) Clutch Valve Unit ( CVU ) Makes Intermittent Buzzing Noise With The Key On And Engine Off.Changed repair information to reflect new software available.
K03179378
Service Bulletin/Repair Instructions
Service Only Regen Requested With No Warning. Diagnostic Trouble Codes ( DTC ) P24A4 / P10FE Active Or Inactive With Several Counts - OBD15 And OBD16 Conventional Chassis; Does Not Apply To US17 (Common Rail Fuel System) Chassis.Updated to reflect release of FSB284-064 (Above)
K45941512
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14+OBD13 (Commonly Year Model 2015) And Newer.Updated to reflect release of FSB284-064 (Above)
K86094641
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And OBD16 Conventional Chassis.Updated to reflect release of FSB284-064 (Above)
K86412082
Service Bulletin/Repair Instructions
Engine Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 (Commonly Model Year 2016) And Newer.Updated to reflect release of FSB284-064 (Above)
K42708399
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - OBD15 And OBD16 Chassis (Non-Common Rail).Updated to reflect release of FSB284-064 (Above)
K84412328
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And OBD16, Model Year ( MY ) 2016 and 2017 Chassis.Updated to reflect release of FSB284-064 (Above)
K77864401
Service Bulletin/Repair Instructions
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After A Pump Failure or System Contamination.Removed Tech Tip, Added correct operation ID
K53510452
Service Bulletin/Repair Instructions
Expired - Refer to K93039325 - Mack Chassis - SNM16-032 DEF (Diesel Exhaust Fluid) Contamination In Diesel Fuel.New solution released with improved information
FSB237-020
Service Bulletin/Repair Instructions
Unit Injector Yoke Hold-Down Bolt Torque Specification
FSB373-024
Service Bulletin/Repair Instructions
Some Mack trucks equipped with mDrive transmissions built between September 6, 2010 and August 14, 2017 may have PTO solenoid bracket or transmission harness connector failures due to excessive vibration.
FSB 237-020rev
Service Bulletin/Repair Instructions
MACK CHU, CXU, GR, GU, and PI trucks built from 2009 to 2017 and equipped with MP7, MP8, and MP10 engines (EM-USA10, EM-USA14, and EM-USA17), will require a new torque specification for the Unit Injector Yoke Hold-Down Bolt. Effective immediately, the torque value in step 4 has changed to 25 +5/-0 Nm (18 +4/-0 ft-lb).
FSB 237-020
Service Bulletin/Repair Instructions
MACK CHU, CXU, GR, GU, and PI trucks built from 2009 to 2017 and equipped with MP7, MP8, and MP10 engines (EM-USA10, EM-USA14, and EM-USA17), will require a new torque specification for the Unit Injector Yoke Hold-Down Bolt.
FSB 642-002
Service Bulletin/Repair Instructions
Certain GU trucks equipped with forward steer axles (18,000 lb rated front axles) and built before 2012, may experience issues with static steering while sitting still. There is not enough ability with a single steering gear to overcome certain turning frictions.
FSB 213-002
Service Bulletin/Repair Instructions
IN SOME INSTANCES THE EXHAUST ROCKER PISTON CAP SCREW MAY BECOME LOOSE AND BACK OUT CAUSING LOSS OF ENGINE COMPRESSION, OR A MECHANICAL INJECTOR DIAGNOSTIC TROUBLE CODE (DTC).
PI 0845
Service Bulletin/Repair Instructions
ON CERTAIN MACK MODELS, BUILT BETWEEN 09/08/2011 AND 05/09/2013, WITH PID CODE 3230002 ENGINE, THERE WILL BE NO ROAD SPEED LIMIT, WARNING LIGHT OR BUZZER WHEN THE SUSPENSION IS LEFT DUMPED. THIS IS DUE TO THE FACT THAT THE SOFTWARE IN THE VECU DID NOT SUPPORT VENDOR ENGINES FOR THIS FUNCTION.
FSB 593-013
Service Bulletin/Repair Instructions
ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 05/12/2014, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILD-UP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT.
FSB 371-045
Service Bulletin/Repair Instructions
BATTERY CABLE LUG, FAILURE
SC0403
Service Bulletin/Repair Instructions
INTERAXLE YOKE RETAINING NUT RECALL.
FSB873-020
Service Bulletin/Repair Instructions
HVAC FLANGE, INSTALLATION, CHU, CXU, GU, TD.
FSB 221-010
Service Bulletin/Repair Instructions
DIAGNOSTIC TROUBLE CODES (DTCS), LOW OIL PRESSURE, CXU, GU, LEU, MRU.
SC0398
Service Bulletin/Repair Instructions
BRAKE CHAMBER REPLACEMENT RECALL
SC0399
Service Bulletin/Repair Instructions
MACK TRUCKS INC. HAS DETERMINED THE CAP NUT THAT RETAINS THE INTERAXLE DRIVESHAFT YOKE TO THE REAR AXLE INPUT SHAFT MAY BE SUBJECT TO PREMATURE LOOSENING ON CERTAIN CHU, CMH, CMM, CXU, GU, LEU, LR, MRU AND TD MODEL VEHICLES. THE POTENTIAL RISK IS THAT IF THE NUT COMES OFF, THE YOKE CAN SEPARATE FROM THE AXLE INPUT SHAFT AND CAUSE THE DRIVESHAFT TO DISCONNECT. IF THIS OCCURS, A DISCONNECTED DRIVESHAFT CAN DISABLE THE VEHICLE AND RESULT IN DEBRIS IN THE ROADWAY, WHICH INCREASES THE RISK OF A VEHICLE CRASH.
FSB 593-013A
Service Bulletin/Repair Instructions
GRADE GRIPPER SOLENOID, REPLACEMENT. ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 11/30/2015, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILDUP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. A SIMILAR MALFUNCTION IS POSSIBLE IF THE SOLENOID VALVE IS EQUIPPED WITH A VENT FITTING THAT FREEZES OVER. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT.
FSB 593 013
Service Bulletin/Repair Instructions
On some MACK CHU, CXU, GU, and TD truck models built between 04/31/2008 and 11/30/2015, the solenoid valve for the grade gripper feature is prone to internal contamination in harsh environments. The internal contamination of the solenoid valve is caused by the buildup of grime, salt, road debris and other solid contaminants. In some cases, the buildup of solid contaminants caused the solenoid valve to malfunction. A similar malfunction is possible if the solenoid valve is equipped with a vent fitting that freezes over. The malfunction causes the trailer brake circuit to maintain trailer brake pressure after a grade gripper event. Replacement of the existing solenoid valve, elbow, and the addition of a new tube fitting and tube will ensure proper functionality of the grade gripper feature.
PI 0861
Service Bulletin/Repair Instructions
Clutch Pedal Micro Switch Replacement.
PI 0862
Service Bulletin/Repair Instructions
V-Stay Rod Cover, Replacement. Some MACK GU, MRU, LEU trucks built from 03/19/2012 to 08/30/2015 and equipped with mRide suspensions may Inadvertently lose the v-stay rod cover (part number 21896762) from the v-stay rod.
FSB 217-004
Service Bulletin/Repair Instructions
OIL PAN SEALING RING, REPLACEMENT. SOME MACK VEHICLES EQUIPPED WITH MP8 ENGINES BUILT SINCE JANUARY 2010 REPORT OIL LEAKING AT THE DRAIN PLUG INSERT IN THE 13L PLASTIC OIL PAN (PART NUMBER 21368390) DUE TO O-RING MATERIAL DEGRADATION. IF OIL PAN IS SHOWING EVIDENCE OF LEAKAGE, REPLACE ALL O-RINGS AND SEALING RINGS.
FSB 513-001
Service Bulletin/Repair Instructions
BRAKE ELECTRONIC CONTROL UNIT (ECU), REPROGRAMMING (MID 136) CERTAIN MACK CHU, CXU, AND GU TRUCKS EQUIPPED WITH THE BASIC ESP PACKAGE (ZMX-A1X), AND BUILT BETWEEN JANUARY 1, 2010 AND NOVEMBER 9, 2014, MAY ACTIVATE AN MID 136 ANTI-LOCK BRAKE SYSTEM (ABS) SID 66 FMI 7 OR BENDIX DTC 20-8 CODE WITHOUT ANY COMPONENT FAILURES, MECHANICAL FAILURES, OR SYSTEM MIS-WIRES. THE MID 136 CODE IS DUE TO AN ABS ELECTRONIC CONTROL UNIT (ECU) THRESHOLD SETTING. FOLLOW THE BRAKE ECU (MID 136) REPAIR AND REPROGRAMMING STEPS OUTLINED IN THIS FIELD SERVICE BULLETIN (FSB).
FSB 253-002
Service Bulletin/Repair Instructions
Engine Brake Loss. Certain Euro 4 MACK vehicles built from January 14, 2010 to February 15, 2014 may experience engine brake loss in top gear. Check the Engine ECU Dataset 2 part number and compare to the chart below.
293-027
Service Bulletin/Repair Instructions
EGR MASS FLOW RATE LOW. THIS BULLETIN IS RELEASED TO ADDRESS HIGH COUNTS OF DIAGNOSTIC TROUBLE CODE (DTC) SPN 2659 FMI 18 OR P0401 ONLY DURING NORMAL TO HIGH LOAD DRIVING CONDITIONS ON VEHICLES ASSEMBLED BETWEEN JANUARY 2010 AND DECEMBER 2013. IT HAS BEEN DETERMINED THAT DEPOSITS IN THE EGR COOLER CAN BUILD UP AND CAUSE HIGH RESTRICTION OVER TIME. THIS HIGH RESTRICTION PREVENTS THE REQUIRED AMOUNT OF EGR GAS FROM FLOWING THROUGH THE EGR COOLER CREATING DTC SPN 2659 FMI 18 OR P0401 EGR MASS FLOW RATE LOW TO BE LOGGED INTERMITTENTLY. NORMALLY, THIS IS ONLY REPORTED ON HIGHER MILEAGE VEHICLES.
FSB 593-014
Service Bulletin/Repair Instructions
GRADE GRIPPER QUICK RELEASE VALVE, REPLACEMENT. ON SOME MACK CHU, CXU, AND GU TRUCKS BUILT BETWEEN 04/31/2008 AND 01/05/2015, AND EQUIPPED WITH THE GRADE GRIPPER FUNCTION MAY EXPERIENCE A SLOW RELEASE OF THE TRAILERS SERVICE BRAKES. ADDITIONALLY, A DELAY IN THE RELEASE OF THE GRADE GRIPPER FUNCTION MAY BE CAUSED BY CERTAIN TRUCK OPTIONS AND TRAILER COMBINATIONS USED BY THE OPERATOR.
FSB 364-037
Service Bulletin/Repair Instructions
VEHICLE ELECTRONIC CONTROL UNIT (VECU), REPROGRAMMING, 5TH WHEEL SLIDE.
FSB 371-048
Service Bulletin/Repair Instructions
CAB HARNESS INSULATION, INSTALLATION. CAB WIRING HARNESS MAY EXPERIENCE CHAFING.
FSB593013
Service Bulletin/Repair Instructions
GRADE GRIPPER SOLENOID, REPLACEMENT. ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 05/12/2014, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILD-UP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT. REPLACEMENT OF THE EXISTING SOLENOID VALVE, ELBOW, AND THE ADDITION OF A NEW VENT WILL ENSURE PROPER FUNCTIONALITY OF THE GRADE GRIPPER FEATURE.
FSB 511-002
Service Bulletin/Repair Instructions
Brake Drum, Replacement (Steer Axle) Some MACK CHU, CXU, GU, and TD trucks built between 08/29/2011 and 06/30/2014, equipped with a MACK 14.6k steer axle, unitized hub, and 152 mm (6.0 in) wide Bendix brake shoes can show signs of brake shoe protrusion beyond the brake drum. This condition is resolved by installing new 152 mm (6.0 in) brake shoes, 178 mm (7.0 in) wide brake drums (20536276), new dust shields, and replace the existing Z-Brackets.
FSB 511-008
Service Bulletin/Repair Instructions
BRAKE DRUM, REPLACEMENT (STEER AXLE) SOME MACK CXU, CHU, GU, AND TD TRUCKS BUILT BETWEEN 08/29/2011 AND 06/30/2014, EQUIPPED WITH A MACK 14.6K STEER AXLE, UNITIZED HUB, AND 152 MM (6.0 IN) WIDE MERITOR BRAKE SHOES CAN SHOW SIGNS OF BRAKE SHOE PROTRUSION BEYOND THE BRAKE DRUM. THIS CONDITION IS RESOLVED BY INSTALLING NEW 152 MM (6.0 IN) BRAKE SHOES, NEW DUST SHIELDS, AND NEW 178 MM (7.0 IN) WIDE BRAKE DRUMS (20536276).
FSB 511-009
Service Bulletin/Repair Instructions
BRAKE DRUM, REPLACEMENT (STEER AXLE) SOME MACK CXU, CHU, GU, AND TD TRUCKS BUILT BETWEEN 08/29/2011 AND 06/30/2014, EQUIPPED WITH A MACK 14.6K STEER AXLE, UNITIZED HUB, AND 152 MM (6.0 IN) WIDE MERITOR BRAKE SHOES CAN SHOW SIGNS OF BRAKE SHOE PROTRUSION BEYOND THE BRAKE DRUM. THIS CONDITION IS RESOLVED BY INSTALLING NEW 152 MM (6.0 IN) BRAKE SHOES, NEW DUST SHIELDS, AND NEW 178 MM (7.0 IN) WIDE BRAKE DRUMS (20536276).
FSB 722-002
Service Bulletin/Repair Instructions
INTERFERENCE BETWEEN THE BRAKE LINING AND THE SPRING CAP WAS DISCOVERED ON SOME MACK CHU, CXU, GU, TD, LEU, MRU TRUCKS EQUIPPED WITH 203 MM (8 IN) REAR DRUM BRAKES AND CAMELBACK REAR SUSPENSION.
FSB 371-047
Service Bulletin/Repair Instructions
POWER WIRES, REROUTING, CERTAIN MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 01/01/07 AND 10/22/13, UTILIZES TWO (RED) POWER WIRES THAT ROUTE FROM THE BUSSED ELECTRICAL CENTER (BEC) AND BEHIND THE RADIO. THE (RED) POWER WIRES COULD POSSIBLY CHAFE ON THE RADIO BRACKET.
FSB 371-046
Service Bulletin/Repair Instructions
FRAME RAIL GROUND STUD, ON CERTAIN MACK TRUCKS BUILT FROM 01/01/2010 TO 10/7/2013 THE MAIN GROUND STUD, LOCATED ON THE FRAME RAIL BEHIND THE BATTERY BOX, MAY HAVE BEEN IMPROPERLY TORQUED. THIS IMPROPER TORQUE MAY HAVE ALLOWED CORROSION INHIBITOR TO GET BETWEEN THE RING TERMINALS WHICH MAY CAUSE MULTIPLE FAULT CODES AND/OR INTERMITTENT ISSUES.
FSB 313-005
Service Bulletin/Repair Instructions
CHANGES HAVE BEEN MADE TO THE STACKABLE 3 BATTERY BOX USED ON CERTAIN MACK GU MODEL CHASSIS FROM 20102013. THIS WILL IMPROVE THE PROTECTION OF THE BATTERIES FROM THE ENVIRONMENT THEREFORE IMPROVING THE CONDITION OF THE BATTERY TERMINALS, CABLES, CONNECTIONS WITHIN THE BOX IN REGARDS TO CORROSION.
FSB 284-048
Service Bulletin/Repair Instructions
SOME MACK VEHICLES WITH MP ENGINES BUILT BETWEEN JANUARY 2004 AND JANUARY 2013 MAY EXPERIENCE A MAIN OIL GALLERY PRESSURE SENSOR OR PISTON COOLING JET PRESSURE SENSOR FAILURE THAT LEADS TO OIL CONTAMINATION INTO THE ENGINE WIRE HARNESS.
FSB 373-019
Service Bulletin/Repair Instructions
ON SOME MACK MODELS BUILT WITH AN ALLISON TRANSMISSION, BETWEEN MAY 16, 2011 AND AUGUST 9, 2013, MAY EXPERIENCE MULTIPLE OPEN CIRCUITS IN THE 31 WAY TRANSMISSION CONNECTOR. THIS IS DUE TO A SUPPLIER MANUFACTURING ISSUE WITH THE CONNECTOR.
FSB 284-047
Service Bulletin/Repair Instructions
SOME MACK VEHICLES BUILT BETWEEN 2004 AND OCTOBER 2013 EXPERIENCE AN OIL LEVEL SENSOR FAILURE THAT LEADS TO OIL CONTAMINATION INTO THE ENGINE WIRE HARNESS.
FSB 561-023
Service Bulletin/Repair Instructions
THE INCOMPATIBILITY OF HOSE INSIDE DIAMETER AND COMPRESSOR FITTING SIZE HAS CAUSED THE COMPRESSOR HOSES TO COME LOOSE OR BLOW OUT FROM THE AIR COMPRESSOR FITTINGS.
FSB 284-044
Service Bulletin/Repair Instructions
SERVICE REGENERATION FAILURE, UNDER CERTAIN CONDITIONS.
FSB 364-031
Service Bulletin/Repair Instructions
TRIP RESET ERROR, VEHICLE ELECTRONIC CONTROL UNIT (VECU), REPROGRAMMING
FSB 392-003
Service Bulletin/Repair Instructions
RADIO REPLACEMENT, SOME MACK MODELS BUILT BETWEEN JUNE 28, 2010 TO FEBRUARY 10, 2012, MAY EXPERIENCE A LOCK UP OR FREEZE ISSUE WITH THE RADIO.
FSB 371-044
Service Bulletin/Repair Instructions
BATTERY CABLE MOUNTING CLAMPS, MAY EXPERIENCE THE BATTERY CABLE CLAMPS BREAKING OR CRACKING.
FSB 381-045
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER REPROGRAMMING, VEHICLE BUILT FROM JAN. 1, 2007 TO SEPT. 3, 2012, MAY EXPERIENCE AN INCREASE OF PARASITIC BATTERY DRAIN WITH KEY OFF.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.