Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR-1008 202404
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2013 202404
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
CBR: TGW Will Not Connect After SIM Card Replacement
CBR-2016 202401
CBR: Frame Or Cab Lean
CBR-2320 202312
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
EC0028M 202312
Emissions Campaign: Mack Trucks has determined that certain 2014 - 2018 commercial model year CXU, GU, LEU, LR, MRU Vehicles require a replacement Diesel Particulate Filter (DPF) along with updated software.
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR-399 202310
CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
CBR-206 202310
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
CBR-570 202309
CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
M-258-014 202309
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
S7567 202309
Service Campaign: Electronic Pressure Relief Valve (EPRV) Delete & Fuel Rail Pressure Sensor Update
M-141-001 202308
TSB: Air Restriction Indicator
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
CBR-2112 202307
CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
CBR-2303 202307
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
SLM23-005
Service Literature Published and Released in May, 2023
KC-331-Ver6
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-503-Ver3
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2229-Ver2
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-170-001
TSB: Stock Vehicle Storage and Maintenance
M-170-003
TSB: Vibration Diagnostics
KC-2248
Flywheel Housing Thread Repair
M-852-001
2007 document reformatted to be published as a TSB in Impact. Lateral cab movement bracket.
M-265-002
TSB-Charge Air Cooler t-clamp install.
M-728-001
2008 Document reformatted to be published as a TSB in Impact. Air suspension ride height.
M-411-001
2008 Document reformatted to be published as a TSB in Impact. Two-Piece clutch brake.
M-823-002
2008 Document reformatted to be published as a TSB in Impact. Grille bar, replacment.
M-874-002
2008 Document reformatted to be published as a TSB in Impact. HVAC fine particulate filter.
M-222-001
2008 Document reformatted to be published as a TSB in Impact. Loose oil filter spud.
M-260-001
2008 Document reformatted to be published as a TSB in Impact. Cooling system connections.
M-374-001
2008 Document reformated to be published as a TSB in Impact. Revised battery ti battery cable
M-652-002
2008 Document reformated to be published as a TSB in Impact. Torque rod interference.
M-801-001
2008 Document reformatted to be published as a TSB in Impact. Paint protection.
M-823-001
2008 Document reformated to be published as a TSB in Impact. Field repair for installing the grill.
M-255-016
2009 Document reformatted to be published as a TSB in Impact. Turbo Actuator Connector Repair.
M-451-002
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
KC-561
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
M-263-002
2008 document reformatted to be published as a TSB in Impact. Fan Ring clearance for GU Model Truck.
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-746
Mack Chassis - Automated Manual Transmission Model F (AMT-F, mDrive) - Possible Infrequent Hiccup/Stumble During Steady Engine/Vehicle Speed; Diagnostic Trouble Code P1074-92, P1074-94, P1074-96 Logging, Appears As Inactive - Common Model Years 2018
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-399
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.
KC-733
Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-736
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).
KC-2107
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
KC-2116
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2165
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-700
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-678
Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16, US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Mack - PTO Pump Speed Calculator
KC-651
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-652
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-659
Mack Chassis -Â Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common Rail Fuel System), Model Year 2017 And Older
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-587
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
KC-916
Mack Chassis - Replacement / Upgrade Of The Programmable Global Audio ( GLAD ) Radio With A Non-programmable Radio
KC-247
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)
KC-365
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After The Vehicle Is Parked (Shut Off)
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-570
Model Year 2017, 2018 - US17 GHG Common Rail Fuel System Component Electrical Faults
KC-478
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
KC-415
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
S7567
EPRV Delete & Fuel Rail Pressure Sensor Update
KC-383
Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code ( DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer
KC-391
Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer
KC-398
Chassis Equipped With An AMT-F (I-Shift, mDrive) - Idle Drive Function Activates When Vehicle Is Reversing/Backing Up At Low Speed; Information And Repair - Build Date Beginning Of Production 2017 To February 2018
KC-401
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
KC-402
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-406
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer
KC-354
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster Display
KC-361
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
KC-331
Model Year 2017, 2018 - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-311
Diagnostic Trouble Code (DTC, Fault Code) MID 140 PSID 210 FMI 12, Faulty Unit or Component Present On DTC Readout; Vehicle Operation Not Affected: No Physical Symptoms Or Warning Lights In Instrument Cluster - Model Year 2018
KC-314
On-Highway Vehicles With 2018 Interior Update - Enabling Traffic Sign Recognition (TSR) For Bendix 1.0
KC-281
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
KC-282
Mack Chassis - Theft Deterrent System (TDS) Not Working; TDS Does Not Accept Password, Lockout Prevents Vehicle Operation - Model Years 2018 And 2019
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-275
(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling. Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
KC-206
Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018
GDC21-011
Exhaust Gas Temperature Sensor Circuit Range/Performance
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-167
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
KC-168
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And US17+OBD18 (GHG17) Emissions (Common Rail Fuel System) - Commonly Model Years 2018 And 2019
KC-157
Mack Chassis - Diagnostic Trouble Code ( DTC ) P009E-73 - Fuel Pressure Relief Control Performance / Stuck Off - US17+OBD16 And US17+OBD18 ( GHG17 ) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
KC-159
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-165
Model Year 2018 - Equipped With An Automated Manual Transmission ( AMT-F ) ( I-Shift, mDRIVE ) - Noisy When The Vehicle Is Stationary Shifting From Neutral To Drive Or Reverse
KC-193
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY
KC-130
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-126
Engine Control Module (EMS)Â Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
KC-115
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
CBR-15
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
FSB 237-021v2
Revision: Valve, Common Rail, Removal
KC-544
Model Year 2017, 2018 - ** Tech Tip ** TT - 000 - 2017 GPS Inoperative Message In DID ( Driver Information Display ) - Telematics Gateway ( TGW )
KC-2109
Mack Chassis - Diagnostic Trouble Code (DTC) P009B-13 Fuel Pressure Relief Control â Circuit Open; Possible Derate - US17+OBD16 And US17+OBD18 Emissions, Model Years 2018 And 2019
FSB 491-032
Transmission Oil Cooler Hose, Replacement
FSB 237-021
Valve, Common Rail, Removal
KC-901
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model Year 2018 And Newer
K03573329
Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16, US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
K47547856
Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) - US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit
FSB 233-007
Fuel Filter Housing, Replacement
K59554255
EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
K01157283
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
S7455
GR/GU ABS valve bracket installed incorrectly
S7448
IGNITION CYLINDER REPLACEMENT-CUMMINS ENGINE
K22114901
Engine Control Module (EMS) Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
K53580514
Brake Drum Inspection - Checking Runout, Wear, And Other Characteristics
K25036045
Mack Chassis - Diagnostic Trouble Code ( DTC ) SPN4094, Check List - US10 Emissions
K31822325
Mack Chassis - Differential Carrier Models CRD 125 And CRD 150 - New Differential Axle Seal Installation Tool; New Tool Required For New Input And Output Seal Installation
K40914241
Common Rail Fuel System Faults - Diagnostic Trouble Codes (DTC) P0094, P228F, P016F, P0087,P00C6, P0257, P2A17, P2A1F, P008A; Repair Information - US17+OBD16, US17+OBD18, and US17+OBD19 Emissions, Model Years 2018 To 2020
K17028411
Electronic Control Unit (ECU) Replacement (EMS, VECU, TECU, LCM) - Programming (Conversion Kit) Requirements When Installing An ECU With A Newer Part Number - US04 To US10 Chassis (9-Pin Diagnostic Connector)
K88992892
Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC) P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions
M0069
EC0020C Conventional, Analysis & SCR Hardware Replacement - 2 Box
M0075
EC0022C Analysis & SCR Hardware Replacement, 11L - 1 Box
K30024143
Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common Rail Fuel System), Model Year 2017 And Older
K41392514
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
K33593604
Diagnostic Trouble Codes (DTC) P0069-64, P10EC-00, P0191-64 and P240F-00 In Different Combinations, Occurrences, And Time Stamps (Two To Four Codes), Possible Vehicle Derate - US17+OBD16, US17+OBD18 Emissions, Common Model Years 2018 And 2019
K93394430
Engine Brake - Diagnostic Trouble Code (DTC) P1021-11 Volvo Compression Brake (VCB) Control Circuit Short To Ground - US17+OBD16 Through US17+OBD19 Emissions, Model Years 2018 To 2020
FSB728-005
Leveling Valve, Leak Test
K21250579
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F ( mDrive, AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
K42065042
Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Post-Facelift Vehicles, Model Year 2018 And Newer
K94743326
Diagnostic Trouble Code (DTC) P009B-13 Fuel Pressure Relief Control - Circuit Open; Possible Derate - US17+OBD16 And US17+OBD18 Emissions, Model Years 2018 And 2019
FSB563-008
Plugs, Pressure Protection Manifold
K91214678
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5 Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
K01029637
Diagnostic Trouble Codes (DTC) P0087 Fuel Rail/System Pressure To Low, P016F Closed Loop Fuel Pressure Control At Limit - Pressure Too Low, P228F Fuel Pressure Regulator Exceeded Learning Limits - Too High; Damaged Lip Seal On Secondary Fuel Filter; Possible Uneven Operation - US17+OBD16 And Newer Emissions (Common Rail Fuel System), Model Year 2018 And Newer
K84940464
Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode descriptions )
K14637412
Diagnostic Trouble Codes (DTC) P0194-00 - Fuel Rail Pressure Sensor, Circuit Erratic, Intermittent And/Or P016E-00 Closed Loop Fuel Pressure At Control Limit, Pressure Too High - US17+OBD16 (Common Rail Fuel System) Emissions And Newer; Model Year 2017 And Newer
K25229168
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
K10075112
Remote Control Central Door Lock, Programming; Key Fob Cannot Be Programmed Or Does Not Work After Programming - Model Year 2018 And Newer
K21075253
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
K91121166
Mack Chassis - Automated Manual Transmission Model F (AMT-F, mDrive) - Possible Infrequent Hiccup/Stumble During Steady Engine/Vehicle Speed; Diagnostic Trouble Code P1074-92 Logging, Appears As Inactive - Common Model Years 2018 And 2019
K12246971
Grounding Bus Bar On Frame Rail Stud; Inspection To Be Performed For Power And Ground, Data Link DTCs - US13 And Newer Emissions, Common Model Year 2018 And Newer
K93482141
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
K14235517
Common Rail Fuel System - Engine Wiring Harness Will Not Reach / Is Not Long Enough To Connect To Electronic Pressure Relief Valve (EPRV) Connector, Wiring Harness Pulled Tight At EPRV; Correct Clocking, Symptoms, Repair - US17+OBD16 And Newer Emissions, Common Model Years 2018 And Newer
K24992549
Engine Control Module (EMS) Software (MSW) Information; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 Emissions, Model Year 2018 (Common Rail Fuel System ONLY)
K90358413
Common Rail Fuel System - Diagnostic Trouble Code ( DTC ) P0094-00 Fuel System Leak Detected, Small Leak, Diagnostic Information - US17+OBD16 And US17+OBD18 Emissions, Common Model Years 2018 And 2019
K00585105
Diagnostic Trouble Code (DTC) P0087-00 Illuminating The Malfunction Indicator Lamp (MIL) Or Stop Engine Light; Possible Engine Power/Torque Derate - US17+OBD16 And US17+OBD18 Emissions, Common Model Years 2018 And 2019
FSB221-012
Oil Fill Adapter, Replacement
PI0883
ECM and ACM, Software Updates
K21052070
Intermittent Occurrences Of Very Brief Loss Of Power, Engine Stumble Or Hiccup Lasting Much Less Than A Second, Most Frequently Between 1500 And 1700 RPM, No Diagnostic Trouble Codes ( DTC ) Generated - All Common Rail Fuel System Chassis - US17+OBD16 And Newer Emissions, Commonly Model Year 2018 And Newer
K45382152
Mack Chassis - Automated Manual Transmission Model F (AMT-F, mDrive) Power Take-off (PTO) Does Not Engage Or Grinds Intermittently During Engagement Or During Operation; Symptoms Present For PTO That Was Previously Working Properly - US17+OBD16 And Newer Emissions, Common Model Years 2018 And Newer
K00491826
Mack Chassis - Diagnostic Trouble Codes ( DTC ) P208E And P103B Logging With Possible Derate ( SCR Inducement ) - US14+OBD13, US14+OBD15, US14+OBD16 And US17+OBD16 And Newer Emissions, Common Year Models 2015 And Newer
K00527512
Mack Chassis - Vehicles Equipped With A Vertical Selective Catalytic Reduction (SCR) System - Diagnostic Trouble Codes ( DTC ) P1031 With Possible P24DA Lighting The Malfunction Indicator Lamp ( MIL ) - US17+OBD16 (GHG17, Common Rail Fuel System) Emissions, Commonly Model Year 2018
K23232043
Mack Chassis - Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And US17+OBD18 (GHG17) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
K42200114
Mack Chassis - Diagnostic Trouble Code ( DTC ) P009E-73 - Fuel Pressure Relief Control Performance / Stuck Off - US17+OBD16 And US17+OBD18 ( GHG17 ) Emissions (With Common Rail Fuel System), Commonly Model Years 2018 And 2019
K55905221
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16 And US17+OBD18 (GHG17) Emissions (Common Rail Fuel System) - Commonly Model Years 2018 And 2019
K31378153
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% - US17+OBD16 (GHG17) And Newer Emissions, Common Model Years 2018 And Newer
K61510658
Mack Chassis - Equipped With An Automated Manual Transmission Model F (AMT-F, mDrive) With Crawler Gears - Setting The Maximum Gear That Can Be (Temporarily) Selected For Starting From Stop In Automatic And Manual Modes; New Parameters For Maximum Adjustable Gear In Automatic And Manual Modes; US17+OBD16 And Newer Emissions, Commonly Model Year 2018 And Newer
FSB284-067
ECM and ACM, Reprogramming, OBD2017 and OBD2018
K12902414
Engine Speed Does Not Ramp Up From Body Builder Module Request; Requests Sent Via Data Link / Body Link Connector, Not By Switch Or Hardwired Circuit - Generation 2 (INT-GEN2) And Newer (Commonly Model Year 2018)
K12559671
Oil Contamination Of The Clutch Due To Rear Crankshaft Adaptor O-ring Leakage - Oil Leak At Clutch And Flywheel Housing; Possible Burnt Clutch Smell And/Or Clutch Slipping; Possible Customer/Initial Report Of Crankshaft Rear Main Seal Leak - OBD13 And Newer (16-Pin Diagnostic Connector)
K13512181
REQUEST REGEN Button Missing From EATS Status and DPF Status Screens In Instrument Cluster (IC) - Chassis Equipped With New (Updated) Cluster Design - Model Year 2018 And Newer
K72614548
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K14701433
Diagnostic Trouble Code ( DTC ) P009E - 73 - Fuel Pressure Relief Control Performance / Stuck Off - GHG17 ( US17 ) Chassis With Common Rail Fuel System, Updated to reflect GHG17 software release
K58557784
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB381-020
Instrument Cluster Reprogramming, GU
K86412082
Engine Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 (Commonly Model Year 2016) And Newer, Changed repair instructions to reflect OBD16 software release
FSB284064
ECM and ACM Reprogramming, OBD2015
K43056254
Mack Chassis - Aftertreatment Control Module ( ACM ) not visible in Premium Tech Tool ( PTT ).Added more checks and procedures
K82320750
Automated Manual Transmission ( AMT - F ) ( mDRIVE ) Clutch Valve Unit ( CVU ) Makes Intermittent Buzzing Noise With The Key On And Engine Off.Changed repair information to reflect new software available.
K03179378
Service Only Regen Requested With No Warning. Diagnostic Trouble Codes ( DTC ) P24A4 / P10FE Active Or Inactive With Several Counts - OBD15 And OBD16 Conventional Chassis; Does Not Apply To US17 (Common Rail Fuel System) Chassis.Updated to reflect release of FSB284-064 (Above)
K45941512
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14+OBD13 (Commonly Year Model 2015) And Newer.Updated to reflect release of FSB284-064 (Above)
K86094641
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And OBD16 Conventional Chassis.Updated to reflect release of FSB284-064 (Above)
K42708399
Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - OBD15 And OBD16 Chassis (Non-Common Rail).Updated to reflect release of FSB284-064 (Above)
K84412328
Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And OBD16, Model Year ( MY ) 2016 and 2017 Chassis.Updated to reflect release of FSB284-064 (Above)
K77864401
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After A Pump Failure or System Contamination.Removed Tech Tip, Added correct operation ID
K53510452
Expired - Refer to K93039325 - Mack Chassis - SNM16-032 DEF (Diesel Exhaust Fluid) Contamination In Diesel Fuel.New solution released with improved information
FSB237-020
Unit Injector Yoke Hold-Down Bolt Torque Specification
FSB652-005
On some MACK CHU, CXU, GU, TD, LEU, LR, and MRU trucks built from 01/14/2013 and 01/20/2017, the V-Stay carrier bolt hole in the mRide suspension may become stripped, causing the V-Stay torque rod bolt to pull free from the carrier housing.
FSB373-024
Some Mack trucks equipped with mDrive transmissions built between September 6, 2010 and August 14, 2017 may have PTO solenoid bracket or transmission harness connector failures due to excessive vibration.
FSB 237-020rev
MACK CHU, CXU, GR, GU, and PI trucks built from 2009 to 2017 and equipped with MP7, MP8, and MP10 engines (EM-USA10, EM-USA14, and EM-USA17), will require a new torque specification for the Unit Injector Yoke Hold-Down Bolt. Effective immediately, the torque value in step 4 has changed to 25 +5/-0 Nm (18 +4/-0 ft-lb).
FSB 237-020
MACK CHU, CXU, GR, GU, and PI trucks built from 2009 to 2017 and equipped with MP7, MP8, and MP10 engines (EM-USA10, EM-USA14, and EM-USA17), will require a new torque specification for the Unit Injector Yoke Hold-Down Bolt.
FSB 642-001
Certain GU trucks equipped with forward steer axles (18,000 lb rated front axles) and built from 2012, may experience issues with static steering while sitting still. There is not enough ability with a single steering gear to overcome certain turning frictions.
FSB 211-001
Lower Valve Cover Crush Sleeve, Installation, During removal and installation of the two-piece valve cover assembly, pay close attention to ensure the all of the crush sleeve are properly installed in the lower valve cover. The crush sleeves can be pulled from the lower valve cover and fall into the gear train causing serious engine damage.
FSB 213-002
IN SOME INSTANCES THE EXHAUST ROCKER PISTON CAP SCREW MAY BECOME LOOSE AND BACK OUT CAUSING LOSS OF ENGINE COMPRESSION, OR A MECHANICAL INJECTOR DIAGNOSTIC TROUBLE CODE (DTC).
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.