CBR-2350 202402
Service Bulletin/Repair Instructions
CBR -Telematics Gateway (TGW) Connect Ability Issues
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
CBR: TGW Will Not Connect After SIM Card Replacement
CBR-2320 202312
CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR-995 202310
CBR: Telematics Gateway ( TGW, MID 142 ) Losing Communication With The Instrument Cluster ( IC ) - Counts Of Fault Code (FC) MID 140 PSID 239 FMI 12 Data Link, MID 142 Faulty Device or Component Logging, Possibly Following Engine Start.
M-258-014 202309
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
CBR-2112 202307
CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2116 Rev 9
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2292
Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering
KC-2116 Rev 8
Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-2158 Rev 6
CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions
SLM23-005
Service Literature Published and Released in May, 2023
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
KC-2264
CBR: Mack Chassis - Allison Reduced Engine Load At A Stop (RELS) Diagnostic Trouble Code P071a Or P07ce - GR,TE,LR Models - Non-Split/Drop Box PTO
KC-2116
CBR: Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-753
Mack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB) Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To 2017
S7627
Mack MMD Alternator Pulley
KC-2244
Mack Model TE,LR - Frame Over Height
KC-2165
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
M-265-002
TSB-Charge Air Cooler t-clamp install.
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-730
Mack Chassis - Engine Fan Override Information For Model LR
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Mack - PTO Pump Speed Calculator
KC-652
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-653
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-630
Sensor And Parameter Value Monitor - Template Parameter List For Pre-OBD (9-Pin Diagnostic Connector) Chassis In Premium Tech Tool ( PTT ); Regeneration And Road Test Sensor Monitor Parameters - US07 And US10 Emissions, Model Years 2008 To 2013
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-561
Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-529
System Date And Time, Information; Diagnostic Tool ( J-Pro, Premium Tech Tool ( PTT ) ) Displays Incorrect Timestamp For Diagnostic Trouble Code ( DTC ) / Fault Code Occurrences, Possible Data Link Codes Present - US07 And Newer Emissions, Common Mod
KC-538
Regen Fails to Start/Initiate Or Starts And Immediately Stops - US10 And US10+OBD13 Emissions
KC-492
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-495
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-417
Mack Chassis - Air System Schematics For Models - MRU, LEU And ( LR ) Using The Same Schematic As the LEU
KC-402
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-404
Volvo Chassis - Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair - US10 to US14 ( Non-Common Rail Fuel System )
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
GDC21-011
Exhaust Gas Temperature Sensor Circuit Range/Performance
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-115
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
KC-692
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
FSB 491-032
Transmission Oil Cooler Hose, Replacement
FSB 386-011
Air Pressure Switch, Replacement
K88992892
Assembled Camshaft - Injector Lobe Rotation Inspection For Possible Spun Camshaft Lobe; Diagnostic Trouble Codes (DTC) P0257-00, P2A17-00, Or P2A1F-00, Possible Lack Of Power - US17+OBD16 and Newer Emissions
K65527708
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US17+OBD16 And Newer Chassis ONLY
K08315540
Mack Chassis - LEU, MRU, LR - Frequent Requests For Regeneration, ( Hourly To Daily ); Possible High Soot Load Warnings And Fault Codes Or Accelerated Soot Accumulation - Previously Tech Tip TT-020-2015 - US10 And Newer (Includes GHG17/US17, Common Rail) Emissions, Common Model Years 2011 And Newer
K86900043
Exhaust Gas Recirculation (EGR) System - Fault Codes SPN 412 FMI 0,2,5; Diagnostic Trouble Codes (DTC) P040A, P040B, P1121 - Temperature Sensor Inspection
K71313015
Hood Insulation Separating From Hood, Insulation Installation Instructions
K84061935
Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information - US14+OBD15 Emissions, Model Year 2016
K14637412
Diagnostic Trouble Codes (DTC) P0194-00 - Fuel Rail Pressure Sensor, Circuit Erratic, Intermittent And/Or P016E-00 Closed Loop Fuel Pressure At Control Limit, Pressure Too High - US17+OBD16 (Common Rail Fuel System) Emissions And Newer; Model Year 2017 And Newer
K23315031
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
K72614548
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K47547856
Particulate Matter ( PM ) Sensor Diagnostic Trouble Codes ( DTC ) Illuminating The Malfunction Indicator Lamp ( MIL ); Tech Tip TT-014-2016 - OBD16 And Newer Emissions (Commonly Model Year 2017, Includes Common Rail Fuel System Chassis), Rewritten to split emissions levels, reflect GHG17 software release
K14701433
Diagnostic Trouble Code ( DTC ) P009E - 73 - Fuel Pressure Relief Control Performance / Stuck Off - GHG17 ( US17 ) Chassis With Common Rail Fuel System, Updated to reflect GHG17 software release
K24483157
Diagnostic Trouble Codes ( DTC ) P208E And P103B Logging With Possible Derate ( SCR Inducement ) - OBD15, US14+OBD16 Emissions And Newer Rewrote test procedure for better clarity.
K58557784
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB284064
ECM and ACM Reprogramming, OBD2015
K43056254
Mack Chassis - Aftertreatment Control Module ( ACM ) not visible in Premium Tech Tool ( PTT ).Added more checks and procedures
K95422063
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - OBD15 And Newer Chassis
K45941512
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14+OBD13 (Commonly Year Model 2015) And Newer.Updated to reflect release of FSB284-064 (Above)
K86094641
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And OBD16 Conventional Chassis.Updated to reflect release of FSB284-064 (Above)
K42708399
Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - OBD15 And OBD16 Chassis (Non-Common Rail).Updated to reflect release of FSB284-064 (Above)
FSB873021
HVAC Filter Blocked, Repair, LR
K77864401
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After A Pump Failure or System Contamination.Removed Tech Tip, Added correct operation ID
K53510452
Expired - Refer to K93039325 - Mack Chassis - SNM16-032 DEF (Diesel Exhaust Fluid) Contamination In Diesel Fuel.New solution released with improved information
PI 0862
V-STAY ROD COVER, REPLACEMENT. SOME MACK CHU, CXU, GU, TD, LEU, MRU, AND LR TRUCKS BUILT FROM 03/19/2012 TO 08/30/2015 AND EQUIPPED WITH MRIDE SUSPENSIONS MAY INADVERTENTLY LOSE THE V-STAY ROD COVER (PART NUMBER 21896762) FROM THE V-STAY ROD. THE REPLACEMENT V-STAY ROD COVER WILL BE INSTALLED AND SECURED WITH A TACK WELD IN TWO PLACES (180 DEGREES APART).
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.