Vehicle report

2025 MACK MD (ELECTRIC)

Service bulletins

17 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

TSB M261009 202608

Service Bulletin/Repair Instructions

The current MD electric cooling box mounting blocks access to the radiator drain. This procedure gives the instructions to gain access to the radiator drain.

S5025 202608

Service Campaign

Certain MMDe model Mack trucks were assembled without fuse and relay center labels.

CBR 2362-3 202604

Service Bulletin/Repair Instructions

CBR - Mack Carrier Nut Adhesive Change.

CBR 2573-1 202604

Service Bulletin/Repair Instructions

CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.

S4285 202512

Service Campaign

SC - MMDe Instrument Cluster Software

CBR 2405-3 102025

Service Bulletin/Repair Instructions

CBR - Mack Chassis - MDe Instrument Cluster(IC) Nuisance Popup Message.

CBR 2172-5 082025

Service Bulletin/Repair Instructions

CBR - When an OTA (Over-The-Air) job starts to program the VECU blocks the starter relay out, if the job ends in a Critical failure, the vehicle will remain in Safe State.

CBR 2488 072025

Service Bulletin/Repair Instructions

CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.

CBR 407 072025

Service Bulletin/Repair Instructions

CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.

S4536 202506

Service Campaign

Mack Trucks has identified that certain MDe model trucks may have complications with the instrument cluster displaying a message requesting the truck be shifted into neutral when the driver’s door is opened, and the truck is already in neutral. Some trucks may also experience issues related to instrument clusters missing the VINNO parameter, affecting Geotab’s ability to read the datalink. Follow the instructions below to update the software in the instrument cluster.

S4437- 202502

Service Campaign

Mack Trucks has identified that certain MMDE model trucks may encounter charging issues when using a Heliox brand charger.

CBR-2016 202412

Service Bulletin/Repair Instructions

Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.

S4285 202412

Service Campaign

Mack Trucks has developed a software accessory kit for the instrument cluster (IC) on certain MD6-BE and MD7-BE model trucks.

CBR-407 202409

Service Bulletin/Repair Instructions

CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.

CBR-2393 202409

Service Bulletin/Repair Instructions

CBR: Battery Electric Vehicle (BEV) Faults When Charging

CBR-2391 202408

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) U010187- Lost Communication With TECU

CBR-2350 202407

Service Bulletin/Repair Instructions

CBR: Telematics Gateway (TGW) Connect Ability Issues

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.