CBR-2350 202402
Service Bulletin/Repair Instructions
CBR -Telematics Gateway (TGW) Connect Ability Issues
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
CBR: TGW Will Not Connect After SIM Card Replacement
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR-995 202310
CBR: Telematics Gateway ( TGW, MID 142 ) Losing Communication With The Instrument Cluster ( IC ) - Counts Of Fault Code (FC) MID 140 PSID 239 FMI 12 Data Link, MID 142 Faulty Device or Component Logging, Possibly Following Engine Start.
M-258-014 202309
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-141-001 202308
TSB: Air Restriction Indicator
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
KC-2116
CBR: Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
M-170-001
TSB: Stock Vehicle Storage and Maintenance
M-170-002
TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
M-170-003
TSB: Vibration Diagnostics
KC-753
Mack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB) Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-2254
Mack Chassis - No Gauge Cluster Backlight
KC-2165
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-859
Mack Chassis - Fault Code List / Engine Control Module (ECM), Aftertreatment Control Module (ACM), Electrical System Version 4 Diagnostic Trouble Codes (DTC) Model Year 2013 - 2017
M-265-002
TSB-Charge Air Cooler t-clamp install.
M-413-004
2009 Document reformatted to be published as a TSB in Impact. Air-Operated Clutch Assist Adjustment and Troubleshooting
M-451-002
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
M-652-001
2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Mack - PTO Pump Speed Calculator
KC-652
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-653
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-630
Sensor And Parameter Value Monitor - Template Parameter List For Pre-OBD (9-Pin Diagnostic Connector) Chassis In Premium Tech Tool ( PTT ); Regeneration And Road Test Sensor Monitor Parameters - US07 And US10 Emissions, Model Years 2008 To 2013
KC-257
Volvo Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-561
Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-529
System Date And Time, Information; Diagnostic Tool ( J-Pro, Premium Tech Tool ( PTT ) ) Displays Incorrect Timestamp For Diagnostic Trouble Code ( DTC ) / Fault Code Occurrences, Possible Data Link Codes Present - US07 And Newer Emissions, Common Mod
KC-538
Regen Fails to Start/Initiate Or Starts And Immediately Stops - US10 And US10+OBD13 Emissions
KC-492
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-495
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-402
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-404
Volvo Chassis - Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair - US10 to US14 ( Non-Common Rail Fuel System )
KC-283
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-253
Mack Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
GDC21-011
Exhaust Gas Temperature Sensor Circuit Range/Performance
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-115
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
KC-692
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
CBR-15
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
FSB 491-032
Transmission Oil Cooler Hose, Replacement
K65527708
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US17+OBD16 And Newer Chassis ONLY
K28501552
Mack Chassis - Models GU / CHU Steering Wander
K71313015
Hood Insulation Separating From Hood, Insulation Installation Instructions
K84061935
Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information - US14+OBD15 Emissions, Model Year 2016
K84940464
Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode descriptions )
K15194127
Mack Chassis - Fault Code SID 158 FMI 0 Logging In Instrument Cluster ( MID 140, IC ), No Code Description Or Diagnostic Information
K23315031
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
K93823300
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
K25229168
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
K76992557
Aftertreatment Hydrocarbon Injector (AHI, 7th Injector) Changes Between US10 And US17 (GHG17, Common Rail Fuel System) - Chassis Experiencing High soot Accumulation, Abnormal ( Too High, Overtemp, Too Low ) Regeneration Temperatures Following An Aftertreatment Hydrocarbon Injector Nozzle Replacement Procedure
K04247174
Diagnostic Trouble Code ( DTC ) P471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16, US17+OBD18 (GHG17, Common Rail Fuel System) Chassis With Turbo Compound ONLY
K72614548
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB284064
ECM and ACM Reprogramming, OBD2015
FSB-284-061
MACK TRUCK: SHOULD REPROGRAMMED ENGINE ECU AND AFTERTREATMENT CONTROL MODULE (ACM) DUE TO PREMIUM TECH TOOL EXPERIENCE AN ERROR CODE 38 FOR SCR OVERTEMP AND ENGINE ECU SOFTWARE NEEDS CHECKING FOR ANY TROUBLESHOOTING IS PERFORMED. MODEL 2013-15 CHU, CXU, GU, LEU, MRU, TD. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.