CBR-2350 202402
Service Bulletin/Repair Instructions
CBR -Telematics Gateway (TGW) Connect Ability Issues
Vehicle report
2011 MACK PINNACLE (CXU)
Service bulletins
165 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR-202 202402
Service Bulletin/Repair Instructions
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
Service Bulletin/Repair Instructions
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
M-465-001 202311
Service Bulletin/Repair Instructions
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
M-141-001 202308
Service Bulletin/Repair Instructions
TSB: Air Restriction Indicator
M728-005A 202308
Service Bulletin/Repair Instructions
TSB: Barksdale Leveling Valve, Leak Test
KC-614-Ver4
Service Bulletin/Repair Instructions
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
KC-474-Ver5
Service Bulletin/Repair Instructions
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
KC-2116
Service Bulletin/Repair Instructions
CBR: Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions
M-170-001
Service Bulletin/Repair Instructions
TSB: Stock Vehicle Storage and Maintenance
M-170-002
Service Bulletin/Repair Instructions
TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
M-170-003
Service Bulletin/Repair Instructions
TSB: Vibration Diagnostics
KC-753
Service Bulletin/Repair Instructions
Mack Chassis - TerraPro (MRU) And Low Entry (LEU) Models - Field Service Bulletin FSB 381-042, Warning Light Bar (WLB) Replacement and Software Conversion Kit - US07, US10, US10+OBD13, US14+OBD13 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-2254
Service Bulletin/Repair Instructions
Mack Chassis - No Gauge Cluster Backlight
KC-2165
Service Bulletin/Repair Instructions
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
M-265-002
Service Bulletin/Repair Instructions
TSB-Charge Air Cooler t-clamp install.
M-413-004
Service Bulletin/Repair Instructions
2009 Document reformatted to be published as a TSB in Impact. Air-Operated Clutch Assist Adjustment and Troubleshooting
M-451-002
Service Bulletin/Repair Instructions
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
M-652-001
Service Bulletin/Repair Instructions
2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
KC-750
Service Bulletin/Repair Instructions
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Service Bulletin/Repair Instructions
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Service Bulletin/Repair Instructions
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Service Bulletin/Repair Instructions
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
Service Bulletin/Repair Instructions
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Service Bulletin/Repair Instructions
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Service Bulletin/Repair Instructions
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-2158
Service Bulletin/Repair Instructions
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
Service Bulletin/Repair Instructions
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Service Bulletin/Repair Instructions
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Service Bulletin/Repair Instructions
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Service Bulletin/Repair Instructions
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Service Bulletin/Repair Instructions
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
Service Bulletin/Repair Instructions
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
Service Bulletin/Repair Instructions
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Service Bulletin/Repair Instructions
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Service Bulletin/Repair Instructions
Mack - PTO Pump Speed Calculator
KC-653
Service Bulletin/Repair Instructions
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Service Bulletin/Repair Instructions
Low Voltage Disconnect (LVD), Function Description
KC-2170
Service Bulletin/Repair Instructions
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
Service Bulletin/Repair Instructions
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
Service Bulletin/Repair Instructions
DEF Pump Cycling periodically Hours After Key Off
KC-633
Service Bulletin/Repair Instructions
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Service Bulletin/Repair Instructions
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Service Bulletin/Repair Instructions
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-630
Service Bulletin/Repair Instructions
Sensor And Parameter Value Monitor - Template Parameter List For Pre-OBD (9-Pin Diagnostic Connector) Chassis In Premium Tech Tool ( PTT ); Regeneration And Road Test Sensor Monitor Parameters - US07 And US10 Emissions, Model Years 2008 To 2013
KC-2157
Service Bulletin/Repair Instructions
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-552
Service Bulletin/Repair Instructions
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-561
Service Bulletin/Repair Instructions
Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-529
Service Bulletin/Repair Instructions
System Date And Time, Information; Diagnostic Tool ( J-Pro, Premium Tech Tool ( PTT ) ) Displays Incorrect Timestamp For Diagnostic Trouble Code ( DTC ) / Fault Code Occurrences, Possible Data Link Codes Present - US07 And Newer Emissions, Common Mod
KC-538
Service Bulletin/Repair Instructions
Regen Fails to Start/Initiate Or Starts And Immediately Stops - US10 And US10+OBD13 Emissions
KC-492
Service Bulletin/Repair Instructions
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-495
Service Bulletin/Repair Instructions
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-394
Service Bulletin/Repair Instructions
Mack Chassis - CXU - Lane Departure Warning System ( LDWS ) More Sensitive To The Right-hand ( Passenger ) Side Of The Vehicle; PI0882
KC-402
Service Bulletin/Repair Instructions
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-404
Service Bulletin/Repair Instructions
Volvo Chassis - Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair - US10 to US14 ( Non-Common Rail Fuel System )
KC-283
Service Bulletin/Repair Instructions
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
KC-286
Service Bulletin/Repair Instructions
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-253
Service Bulletin/Repair Instructions
Mack Chassis - FSB 237 - 020, Unit Injector Yoke Hold - Down Bolt Torque Specification
KC-238
Service Bulletin/Repair Instructions
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
KC-145
Service Bulletin/Repair Instructions
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Service Bulletin/Repair Instructions
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Service Bulletin/Repair Instructions
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-163
Service Bulletin/Repair Instructions
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-136
Service Bulletin/Repair Instructions
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Service Bulletin/Repair Instructions
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-692
Service Bulletin/Repair Instructions
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
CBR-15
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
FSB 491-032
Service Bulletin/Repair Instructions
Transmission Oil Cooler Hose, Replacement
K65527708
Service Bulletin/Repair Instructions
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US17+OBD16 And Newer Chassis ONLY
K71313015
Service Bulletin/Repair Instructions
Hood Insulation Separating From Hood, Insulation Installation Instructions
K84061935
Service Bulletin/Repair Instructions
Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information - US14+OBD15 Emissions, Model Year 2016
K84940464
Service Bulletin/Repair Instructions
Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode descriptions )
K15194127
Service Bulletin/Repair Instructions
Mack Chassis - Fault Code SID 158 FMI 0 Logging In Instrument Cluster ( MID 140, IC ), No Code Description Or Diagnostic Information
K23315031
Service Bulletin/Repair Instructions
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
K93823300
Service Bulletin/Repair Instructions
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
K25229168
Service Bulletin/Repair Instructions
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
K76992557
Service Bulletin/Repair Instructions
Aftertreatment Hydrocarbon Injector (AHI, 7th Injector) Changes Between US10 And US17 (GHG17, Common Rail Fuel System) - Chassis Experiencing High soot Accumulation, Abnormal ( Too High, Overtemp, Too Low ) Regeneration Temperatures Following An Aftertreatment Hydrocarbon Injector Nozzle Replacement Procedure
K04247174
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P471 Illuminating The Malfunction Indicator Lamp (MIL) - US17+OBD16, US17+OBD18 (GHG17, Common Rail Fuel System) Chassis With Turbo Compound ONLY
K72614548
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Service Bulletin/Repair Instructions
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784
Service Bulletin/Repair Instructions
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB284064
Service Bulletin/Repair Instructions
ECM and ACM Reprogramming, OBD2015
FSB-364-037
Service Bulletin/Repair Instructions
MACK: WHEN THE OUTPUT FROM THE VECU GETS SHORTED OUT TO GND, THERE IS NO WARNING AND CAUSES 5TH WHEEL TO SLIDE WITHOUT ACTIVATING 5TH WHEEL SLIDE SWITCH AND NEEDS TO BE REPROGRAM. MODEL 2010-2014 CHU, CXU, GU, TD. *PE
FSB-375-012
Service Bulletin/Repair Instructions
MACK: WHEN THRESHOLD OF HIGH VOLTAGE HAS BEEN MET, THE LIFEGUARD BATTERY PROTECTION SYSTEM (LVD) RELAY MAY NOT TURN LOADS BACK ON, DUE TO AN ASSEMBLY ERROR AT SUPPLIER. MODEL 2010-2014 CHU, CXU. *PE
FSB-511-002
Service Bulletin/Repair Instructions
MACK: THE PROTRUSION OF BRAKE SHOES BEYOND BRAKE DRUM IS BEING REPLACED WITH NEW 152MM (6.0 IN) BRAKES SHOES, 178 MM (7.,0 IN) WIDE BRAKE DRUMS ON SOME TRUCKS. MODEL 2011-2014 CHU, CXU, GU, TD. *PE
FSB-511-009
Service Bulletin/Repair Instructions
MACK: BRAKE SHOES PROTRUDES BEYOND BRAKE DRUM AND CAN BE RESOLVED BY INSTALLING BRAKE SHOES 152MM (6.0 IN) AND WIDE BRAKE DRUMS 18MM (7.0 IN). MODEL 2011-2014 CHU, CXU, GU, TD. *PE
PI-364-845
Service Bulletin/Repair Instructions
MACK: WHEN SUSPENSION, ON SOME TRUCKS, IS LEFT DUMPED, THERE ARE NO WARNING LIGHT, BUZZER OR ROAD SPEED LIMIT, DUE TO VEHICLE ELECTRONIC CONTROL UNIT (VECU) SOFTWARE FAILS TO SUPPORT VENDOR ENGINES REGARDING THIS FUNCTION. MODEL GU, CXU. *PE
PI-0845
Service Bulletin/Repair Instructions
MACK: WHEN SUSPENSION IS LEFT DUMPED, NO WARNING LIGHT, ROAD SPEED LIMIT OR BUZZER DUE TO SOFTWARE IN VEHICLE ELECTRONIC CONTROL UNIT (VECU) IS NOT SUPPORTING VENDOR ENGINES AND NEEDS REPROGRAMMING. MODEL 2011-2013 GU, CXU. *PE
FSB-234-018
Service Bulletin/Repair Instructions
MACK TRUCK: TO INCREASED PROTECTION AGAINST FUEL INJECTOR TIP EROSION, A NEW FUEL TANK VENTILATION FILTER WAS IMPLEMENTED, AND MOUNTS ON OUTSIDE OF FRAME RAIL, USING FUEL TANK J BRACKET HUCK FASTENERS. MODEL CHU, CXU, GU, TD. *PE
FSB-234-019
Service Bulletin/Repair Instructions
MACK TRUCK: MOUNTED OUTSIDE OF FRAME RAIL, IS NEW FUEL TANK VENTILATION FILTER MOUNTING SLEEVE, USING FUEL TANK J BRACKET HUCK FASTENERS AND TO INCREASE PROTECTION AGAINST FUEL INJECTOR TIP EROSION. MODEL CHU, CXU, GU, TD. *PE
PI-0848
Service Bulletin/Repair Instructions
MACK TRUCK: IN THE WIRE HARNESS THAT CONNECTS THE CHASSIS TO TANK, SOME WIRE SEALS MAY BE MISSING, AND CAN CAUSE CORROSION AT CONNECTIONS. MODEL CXU. *PE
FSB-593-013
Service Bulletin/Repair Instructions
MACK TRUCK: THE GRADE GRIPPER FEATURE, ON SOME TRUCKS, ARE PRONE TO HARSH ENVIRONMENTS WITH INTERNAL CONTAMINATION, CAUSED BY BUILD UP OF GRIME, SALT, ROAD DEBRIS AND OTHER CONTAMINANTS. MODEL CHU, CXU, GU, TD. *PE
FSB-284-048
Service Bulletin/Repair Instructions
MACK TRUCK: DUE TO OIL CONTAMINATION INTO ENGINE WIRE HARNESS, MAIN OIL GALLERY PRESSURE SENSOR OR PISTON COOLING JET PRESSURE SENSOR HAS FAILED AND NEW ANTI WICKING JUMPER HARNESS IS AVAILABLE TO STOP OIL FROM WICKING BACK AND CAUSING DAMAGE TO NEW SENSOR. MODEL CHU, CXU, GU, LEU, MRU, TD. *PE
PI-0839
Service Bulletin/Repair Instructions
MACK TRUCK: TO ADDRESS PISTON COOLING JET (PCJ) DIAGNOSTIC FAULT, REGENERATIONS IN COLD CLIMATES (-20C), THE TRANSMISSION ELECTRONIC CONTROL UNIT (TECU), ENGINE CONTROL MODULE (ECM) AND AFTERTREATMENT CONTROL MODULE (ACM) HAVE UPDATED SOFTWARE ENHANCEMENT THAT ARE AVAILABLE. MODEL CHU, CXU. *PE
FSB-413-003
Service Bulletin/Repair Instructions
MACK: ON SOME TRUCKS, MORE LEG AND KNEE ROOM WAS PROVIDED FOR OPERATOR COMFORT DUE TO AIR OPERATED CLUTCH ASSIST SYSTEM DESIGNED TO REDUCE CLUTCH PEDAL EFFORT BY 20% AND CLUTCH PEDAL TRAVEL BY 2' (50.8MM). MODEL CHU, CTP, CXP, CXU, GU. NO YEARS LISTED. *PE
FSB-373-019
Service Bulletin/Repair Instructions
MACK: DUE TO SUPPLIER MANUFACTURING ISSUE WITH CONNECTOR, SOME TRUCKS MAY EXPERIENCE MULTIPLE OPEN CIRCUITS IN 31 WAY TRANSMISSION CONNECTOR AND WOULD TO BE INSPECTED AND IF NEEDED, REPAIRED AND REPLACED. MODEL 2011-2013 CHU, CXU, GU, TD. *PE
FSB-512-002
Service Bulletin/Repair Instructions
MACK: AIR DISC BRAKE EXPERIENCING THERMAL OVERLOAD CONDITION THAT OVER ADJUSTMENT OF NORMAL PAD WEAR COMPENSATION THAT MAINTAINS RUNNING CLEARANCE BETWEEN BRAKE PAD AND ROTOR AND REDUCES RUNNING CLEARANCE BELOW DESIRED LEVEL. MODEL CHU, CXU, GU, LEU, MRU, TD. NO YEARS LISTED. *PE
FSB-284-047
Service Bulletin/Repair Instructions
MACK: ON SOME TRUCKS, OIL CONTAMINATION INTO ENGINE WIRE HARNESS, MAY BE FROM OIL LEVEL SENSOR FAILURE AND AN ANTI WICKING PIGTAIL SPLICE KIT IS AVAILABLE. MODEL CHU, CXU, GU, LEU, MRU, TD. NO YEARS LISTED. *PE
FSB-831-002
Service Bulletin/Repair Instructions
MACK: THE DOOR STOP BRACKET WILL FAIL, ON SOME TRUCKS, DUE TO AN OVER EXTENSION OF DOOR, BUT A NEW DOOR DESIGN ASSEMBLY IS AVAILABLE. MODEL CHU, CXU, GU, TD. NO YEARS LISTED. *PE
FSB-284-044
Service Bulletin/Repair Instructions
MACK: UNDER CERTAIN CONDITIONS, HIGHER THAN EXPECTED TURBOCHARGER WHEEL SPEED, UNEVEN ENGINE SPEED, LOW T2 TEMPERATURES, HIGH ENGINE LOAD, MAY HAVE REGENERATION SERVICE FAILURES. MODEL CXU, GU. NO YEARS LISTED. *PE
PI-0827
Service Bulletin/Repair Instructions
MACK: INFORMATION PROCEDURE REGARDING THE INSPECTION AND REPLACEMENT OF TOP PLATE AND SPRING SEAT, DUE TO DEFECTIVE BUSHINGS OF TWIN Y AIR SUSPENSION, IF NEEDED. MODEL CHU, CXU. NO YEARS LISTED. *PE
FSB-371-045
Service Bulletin/Repair Instructions
MACK TRUCK: REGARDING THE BREAKING OR CRACKING, AT STARTER SOLENOID STUD, OF 90 DEGREE POSITIVE BATTERY CABLE LUG; THE LUG WAS BENT AT TIME OF ASSEMBLY, AND ENGINE VIBRATES, CAUSING TERMINATION OF TERMINAL TO WEAKEN. MODELS CXU, GU. MODEL YEARS NOT LISTED. *PE UPDATED 1/24/2014 *JS
FSB--381-048
Service Bulletin/Repair Instructions
MACK TRUCKS: A POPPING SOUND MAY BE HEARD IN THE SPEAKERS OF SOME VEHICLES BUILT WITH A SEPARATE RADIO AMPLIFIER AND LOW VOLTAGE DISCONNECT SYSTEM. *JS
FSB-221-010
Service Bulletin/Repair Instructions
MACK TRUCKS: LOW OIL PRESSURE. STORED DTC SPN 100 FMI 1, DURING LONG HARD PULL CONDITIONS. *JS
FSB-364-036
Service Bulletin/Repair Instructions
MACK TRUCK: FLASHERS ARE TO BE REMOVED DUE TO DURABILITY ISSUES. *JS
FSB-413-001
Service Bulletin/Repair Instructions
MACK TRUCKS: THE AIR ASSISTED CLUTCH CABLE ON SOME VEHICLES MAY FRAY AT THE CLEVIS. *JS
FSB-873-015
Service Bulletin/Repair Instructions
MACK TRUCKS:DUE TO EXCESSIVE MOISTURE IN THE CLIMATE UNIT, SOME VEHICLES MAY DEVELOP A BLOWER MOTOR FAILURE. *JS
PI-0823
Service Bulletin/Repair Instructions
MACK TRUCKS: THE CHASSIS FAIRING SKIRT NEEDS TO BE INSTALLED. *JS
FSB-364-035
Service Bulletin/Repair Instructions
MACK TRUCKS: NEW SWITCH MOUNTING BRACKET WAS DEVELOPED TO REPLACE EXISTING TURN SIGNAL SWITCH MOUNTING BRACKET, DUE TO CONTACT BETWEEN SWITCH FINGERS AND SLEEPING SHAFT, THAT CAUSED SWITCH OPERATION TO IMPROPERLY CANCELS ITSELF. MODEL CHU, CXU, GU, TD. *PE
FSB-820-002
Service Bulletin/Repair Instructions
MACK: ON SOME MODEL TRUCKS, THE HOOD LIFE OF THE SHOCKS ARE SHORT AND NEED TO INSTALL NEW SHOCKS, WITH PROTECTIVE BOOT. MODELS 2009-2012 CXU. *PE
PI-0812
Service Bulletin/Repair Instructions
MACK TRUCKS: REAR SUSPENSION ADJUSTMENT WASHERS. REPLACEMENT OF THE SUSPENSION ADJUSTMENT WASHERS IS REQUIRED. *JS
PI-0815
Service Bulletin/Repair Instructions
MACK TRUCKS: REAR SUSPENSION HARDWARE TORQUE. BOLTS ARE LOOSE OR INCORRECTLY TORQUED ON THE PRIMAAX SUSPENSION. *JS UPDATED 07/18/2013 *JS
FSB-371-044
Service Bulletin/Repair Instructions
MACK TRUCK: TORQUE ISSUE AND MATERIAL MAY BE CAUSING BATTERY CABLE CLAMPS TO CRACK OR BREAK. TRUCK NEEDS TO BE INSPECTED TO DETERMINE HOW MANY CLAMPS ARE CRACKED OR BROKEN. MODEL 2010-2012 CHU, CXU, GU, LEU, MRU, TD. *PE
PI-371-802
Service Bulletin/Repair Instructions
MACK TRUCK: LOCATED BETWEEN CLUTCH HOUSING AND CLIPPING POINT ON FRAME, BEHIND BATTERY BOX, IS WHERE BATTERY CABLES ARE RUBBING OVER SLUNG CROSS MEMBERS, DUE TO IMPROPER CABLE ROUTING AND NEEDS TO BE REROUTED. MODELS CXU. NO MODEL YEARS LISTED. . *PE
FSB-820-001
Service Bulletin/Repair Instructions
MACK TRUCK: ON CERTAIN GRADE LEVEL OR WITH WIND BLOWING, HOOD OPENING ANGLE MAY FAIL AND FALL SHUT, WHEN SAFETY LATCH IS RELEASED. MODELS 2010-2012 CXU. *PE
FSB-255-024-03
Service Bulletin/Repair Instructions
MACK: AN UNRELIABLE SIGNAL TO ENGINE VGT ACTUATOR FROM ENGINE VARIABLE GEOMETRY TURBOCHARGER (VGT) ACTUATOR HARNESS THAT HAS SEVERE FRETTING DAMAGE, THE CONNECTOR PIN AND SOCKET CONTACTS SHOULD BE REPLACED. *PE UPDATED 9/17/12. *PE
FSB-371-043-1
Service Bulletin/Repair Instructions
MACK TRUCK: DUE TO VEHICLE ELECTRONIC CONTROL UNIT (VECU) OUTPUT WIRE PT02, THE CIRCUIT CB7A IS IN WRONG CAVITY LOCATION, CAUSING PT02 (POWER TAKE OFF) FUNCTION NOT WORKING CORRECTLY. *PE
PI-0796
Service Bulletin/Repair Instructions
MACK TRUCK: INFORMATION PROVIDED REGARDING MODIFICATION OF EGR VALVE ON ENGINES AND REMOVAL OF POPPET SHAFT END CAP O RINGS. MODELS CHU, CXU, GU, LEU, MRU. NO MODEL YEARS LISTED. *PE
FSB-258-033
Service Bulletin/Repair Instructions
MACK TRUCKS: ENGINE TUBOCHARGER COMPRESSOR BYPASS VALVE, AIRLINE ROUTING. THIS DOCUMENT COVERS THE PROCEDURE FOR ROUTING THE FLEXIBLE AIR LINE AROUND THE FRONT OF THE ENGINE IF THE EXISTING STEEL AIR LINE FAIL. *JS
FSB-293-007
Service Bulletin/Repair Instructions
MACK TRUCKS: EGR DIFFERENTIAL PRESSURE SENSOR PIN FRETTING. SEVERE FRETTING DAMAGE OF THE ENGINE EXHAUST GAS RECIRCULATION DIFFERENTIAL PRESSURE SENSOR'S (EGR DIFFERENTIAL PRESSURE SENSOR) CONNECTOR MAY CAUSE AN UNRELIABLE SIGNAL TO THE SENSOR ON MACK MP8 EPA2007 ENGINES. *JS
FSB-372-011
Service Bulletin/Repair Instructions
MACK TRUCKS: FOUR WAY FLASHER ABS FAULT. CERTAIN VEHICLES EQUIPPED WITH A WEBB SOLID STATE FLASHER, BUILT FROM JAN. 1, 2010 TO JUNE 29, 2012 MAY EXPERIENCE AN ACTIVE ABS FAULT WHEN THE 4 WAY FLASHER IS ENABLED. *JS
PI-0781
Service Bulletin/Repair Instructions
MACK: DUE TO FRETTING OF CONNECTOR PINS IN ENGINE VGT ACTUATOR CONNECTOR, A NEW MOUNTING ARRANGEMENT HAS BEEN DEVELOPED AND RELOCATION OF ENGINE VGT ACTUATOR CONNECTOR. MODELS CHU, CXU, GU, MRU, MP8. *PE UPDATED 7/31/12. *PE
FSB-234-014-1
Service Bulletin/Repair Instructions
MACK: ON THE RIGHT SIDE OF TRUCK, IS THE MOUNTED STANCHION EXHAUST BRACKET AND FUEL VENT LINES, WHICH THE FUEL TANK VENTILATION FILTER IS ADDED. MODELS CHU, CXU, GU, TD, MP7, MP8, MP10, US07, US10. MODEL YEARS 2008-2012. *PE
PI-0780
Service Bulletin/Repair Instructions
MACK: DURING EXTREME DOWNWARD ARTICULATION OF REAR AXLE, THE AIR SPRING MAY SEPARATE AT MOUNTING BELL. *PE
PI-0792
Service Bulletin/Repair Instructions
MACK: DUE TO WRONG MAIN SOFTWARE, DRIVER INFORMATION DISPLAY (DID) IS MISSING THE ICON MDRIVE FOR TRANSMISSION. *PE
FSB-212-002
Service Bulletin/Repair Instructions
MACK TRUCKS: OIL SEEPAGE AT FLYWHEEL HOUSING. THIS PROBLEM HAS ALREADY BEEN SOLVED IN PRODUCTION, BUT THE PRODUCTION SOLUTION IS NOT COMPATIBLE WITH PREVIOUS GENERATION FLYWHEEL HOUSINGS. *JS
FSB-255-023
Service Bulletin/Repair Instructions
MACK TRUCKS: SEVERE FRETTING DAMAGE OF THE ENGINE VARIABLE GEOMETRY TURBOCHARGER ACTUATOR (ENGINE VGT ACTUATOR) HARNESS AND TURBINE SHAFT SPEED SENSOR (TSS) CONNECTORS MAY CAUSE AN UNRELIABLE SIGNAL TO THE ENGINE VGT ACTUATOR. ALSO INCLUDED MODEL CMM AND CMH. NO MODEL YEARS GIVEN. *JS
FSB-258-032
Service Bulletin/Repair Instructions
MACK: THE AFTERTREATMENT DIESEL EXHAUST FLUID (DEF) TANK FILLER NECK IS BEING REPLACED WITH AN IMPROVED FILLER NECK . *PE UPDATED 5/11/12. *PE
FSB-652-004-1
Service Bulletin/Repair Instructions
MACK: TORQUE ROD REPLACEMENT ON FRONT REAR AXLE. *JS UPDATED 5/9/12. *PE
FSB 313-001
Service Bulletin/Repair Instructions
MACK: BATTERY TERMINAL CORROSION. ON CERTAIN CXU MODELS EQUIPPED WITH THE THREE BATTERY BOX DESIGN, THE BATTERY TERMINALS HAVE CORRODED DUE TO CONTAMINANTS SPLASHING DIRECTLY ONTO THE BATTERIES. *JS
FSB-258-031
Service Bulletin/Repair Instructions
MACK: ON CERTAIN MACK VEHICLES BUILT BEFORE 2/13/2012, THE FRONT CHASSIS TO UREA TANK CONNECTION, LOCATED ON THE SIDE OF THE DEF TANK MAY RUB MOUNTING BRACKET OR NOT STAY SECURED. *JS
FSB-258-029
Service Bulletin/Repair Instructions
MACK TRUCKS: SOFTWARE UPDATE INSTALLATION OF ENGINE TURBOCHARGER COMPRESSOR BYPASS VALVE KIT FOR THE ENGINE CONTROL MODULE (ECM). *PE
FSB-258-030
Service Bulletin/Repair Instructions
MACK TRUCK: BETWEEN AFTERTREATMENT HYDROCARBON DOSING MODULE INITIAL DESIGN AND BOSS ON MP8 ENGINE, AN INTERFERENCE WAS DISCOVERED. IT PREVENTS BRACKET AND AFTERTREATMENT HYDROCARBON DOSING MODULE FROM MOUNTING FLUSH TO SURFACE OF ENGINE BLOCK. *PE
FSB-261-032
Service Bulletin/Repair Instructions
MACK TRUCK: EXPANSION TANKS MAY HAVE PERSISTENT COOLANT LEAKS THAT REQUIRES INSPECTION. EXAMINE EXPANSION TANK FOR BURN HOLE/MARK UNDER PRESSURE CAP THAT ENABLES HOT COOLANT TO ENTER EXPANSION AREA. MODELS CHU, CXU, GU AND TD. *PE
FSB-364-032
Service Bulletin/Repair Instructions
MACK TRUCK: TRUCKS WILL BE REPROGRAM WITH THE LATEST SOFTWARE VERSION OF VEHICLE ELECTRONIC CONTROL UNIT AFTER EXPERIENCING LOST OF DST2 AND THE CHASSIS ID. *PE
FSB-233-004
Service Bulletin/Repair Instructions
MACK TRUCK: THERE IS FUEL LEAKAGE AT TANDEM FUEL PUMP. THE REPLACEMENT OF FUEL PUMP WILL NOT CORRECT WEEP HOLE LEAKAGE OF FLUID LEAK. CHP, CTP, CXP, CHU, CXU, GU, LEU, MRU, TD, CMM, CMH MODELS. *PE
FSB-844-003
Service Bulletin/Repair Instructions
MACK TRUCK: PASSENGER DOOR PEEP WINDOW IS LOOSENING FROM DOOR. THIS MAY RESULT IN THE WINDOW BUTYL TAPE SOFTENING BECAUSE OF HIGH TEMPERATURES. *PE
PI-0746
Service Bulletin/Repair Instructions
MACK TRUCKS: ON CERTAIN TRUCKS (CHU, CXU GU TD), ALL AFTERTREATMENT DIESEL EXHAUST FLUID (DEF) COOLANT HOSES ARE TO BE REPLACED. *PE
PI-0761
Service Bulletin/Repair Instructions
MACK TRUCKS: TO PREVENT GROUNDING OF POSITIVE TERMINAL OF AN ALTERNATOR ON CERTAIN TRUCK (CXU) ENGINES, THE CLUTCH CABLE AT THE ALTERNATOR (DENSO) HAS BEEN REROUTED. *PE
FSB-234-009
Service Bulletin/Repair Instructions
MACK TRUCK: FUEL TANK MOUNTING. FUEL TANK STRAPS OVER TIME MAY LOSE TORQUE AND ALLOW THE FUEL TANK TO ROTATE. WHEN THIS OCCURS, THE FILLER NECK CAN BECOME INACCESSIBLE AND DIFFICULT TO FILL THE TANK WITH FUEL. MODELS CHU, CXU, GU, TD. NO MODEL YEARS LISTED. *PE UPDATED 2/17/12. *PE
FSB-491-029
Service Bulletin/Repair Instructions
MACK TRUCKS: THERE ARE CRACKS IN A STEEL OIL TUBE THAT CAN LEAD TO LEAKING. *RM UPDATED 2/21/12. *PE
SP-365-001
Service Bulletin/Repair Instructions
MACK: CLUTCH OPERATION ERROR PREVENTS STARTER ENGAGEMENT UNLESS PEDAL IS FULLY DEPRESSED. *RM
FSB-293-011
Service Bulletin/Repair Instructions
MACK TRUCKS: THERE ARE NEW EGR OUTLET HOSE CLAMPS. *RM
FSB-258-026
Service Bulletin/Repair Instructions
MACK TRUCKS: THE LOCATION OF THE NITROUS OXYDE SENSOR AND PIPING AROUND IT HAS BEEN CHANGED TO PROTECT IT FROM MOISTURE DAMAGE IF WATER ENTERS THE EXHAUST. *RM
SP-263-047
Service Bulletin/Repair Instructions
MACK TRUCKS: THERE MAY BE INCORRECT TORQUE SPECIFICATIONS ON THE FAN HUB ASSEMBLY. *RM
SP-284-030
Service Bulletin/Repair Instructions
MACK TRUCKS: THERE ARE ENGINE ECM SOFTWARE UPDATES. *RM
SP-372-010
Service Bulletin/Repair Instructions
MACK TRUCKS: THE FUSE IDENTIFICATION DECAL IS BEING CORRECTED. *RM
FSB-323-013
Service Bulletin/Repair Instructions
MACK TRUCK: THERE IS NEW ROUTING FOR THE HEADLAMP HARNESS. *RM
SP-430-001
Service Bulletin/Repair Instructions
MACK TRUCKS: THE TRANSMISSION SHIFT INSTRUCTION LABEL HAS BEEN UPDATED. *RM
SP-252-001
Service Bulletin/Repair Instructions
MACK: PROCEDURE TO FIX THE AN INSULATION BLANKET IN THE EXHAUST SYSTEM THAT CAN DETERIORATE OVER TIME. *RM UPDATED 9/12/11. *PE
SP-252-002
Service Bulletin/Repair Instructions
MACK: PROCEDURE TO FIX THE AN INSULATION BLANKET IN THE EXHAUST SYSTEM THAT CAN DETERIORATE OVER TIME. *RM UPDATED 9/12/11. *PE
FSB-370-001
Service Bulletin/Repair Instructions
MACK TRUCKS: THE DIAGNOSTIC CONNECTOR MAY BECOME LOOSE. INFORMATION ON REPLACEMENT OF THE DIAGNOSTIC RETAINER CLIP. *RM
SB-262-008
Service Bulletin/Repair Instructions
MACK TRUCKS: THERE IS A NEW THERMOSTAT SEAL AND COVER TO PREVENT COOLANT LEAKAGE. *RM
SC-0346
Service Bulletin/Repair Instructions
MACK TRUCKS: THE BATTERY BOX LID MAY COME OFF WHEN STEPPING ON THE STEP. *RM
SP-284-028
Service Bulletin/Repair Instructions
MACK TRUCK: THERE IS A SOFTWARE UPDATE. *RM
SB-214-024
Service Bulletin/Repair Instructions
MACK TRUCKS: IF THERE IS A FAILED OUTER VALVE SPRING THERE IS A REPLACEMENT PROCEDURE. *RM
SB-258-021-2
Service Bulletin/Repair Instructions
MACK: DIESEL EXHAUST FLUID PUMP, REPAIR. ON CERTAIN TRUCKS, REPAIRS HAS BEEN AUTHORIZED ON DIESEL EXHAUST FLUID (DEF) PUMP. THE ONLY EXCEPTION FOR THIS PROCEDURE IS TO REPLACE HEATING BRACKET ON DEF PUMP WHICH IS NOT A SERVICEABLE COMPONENT. NO PARTS AVAILABLE FOR THE DEF PUMP. NO MODEL YEARS LISTED. *PE UPDATED 5/23/11. *PE
SB-373-010
Service Bulletin/Repair Instructions
MACK TRUCKS: THE CLUTCH PEDAL CAN RUB AGAINS THE ANTI-LOCK BRAKE HARNESS CAUSING THE MALFUNCTION LIGHT TO GO ON. *RM
SP-645-641
Service Bulletin/Repair Instructions
MACK: POWER STEERING HOSE, REPLACEMENT. A BLUE SILICONE HEATER HOSE WAS INCORRECTLY SUBSTITUTED AND INSTALLED ON RETURN SIDE OF POWER STEERING SYSTEM FOR POWER STEERING COOLER DURING PRODUCTION. NEED TO REPLACE HOSES AND POWER STEERING FILTER. *PE
TB-284-021
Service Bulletin/Repair Instructions
MACK: ENGINE ECU REPROGRAMMING. THE MACK MP7 AND MP8 WITH MULTIPLE ENGINE ENHANCEMENTS WILL HAVE NEW SOFTWARE. THE EGR MASS FLOW, AND AFTERTREATMENT DOSER AND NOX SENSOR ARE INCLUDED IN THE ENHANCEMENT. *PE
SP-284-027
Service Bulletin/Repair Instructions
MACK TRUCK: ENGINE ECM AND ACM SOFTWARE UPDATES. ENHANCEMENTS ARE AVAILABLE FOR THE ENGINE CONTROL MODULE (ECM) AND AFTERTREATMENT CONTROL MODULE (ACM). DOES NOT APPLY TO MACK TRUCKS AUSTRALIA. MODELS MRU, LEU, GU, CHU, CXU. NO MODEL YEARS LISTED. *PE
PI-0695
Service Bulletin/Repair Instructions
MACK TRUCK: THE OIL SLINGER THREADS ON THE INPUT SHAFT OF THE TRANSMISSION WERE THREADED INCORRECTLY AND COULD CAUSE LEAKAGE IN THE AREA. *RM
SB-465-001
Service Bulletin/Repair Instructions
MACK TRUCKS: THERE ARE NEW REVISED TORQUE PROCEDURES TO PREVENT THE BULL GEAR MOUNTING SCREWS FROM LOOSENING. *RM
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.