Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR-1008 202404
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2013 202404
CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
CBR: TGW Will Not Connect After SIM Card Replacement
CBR-2016 202401
CBR: Frame Or Cab Lean
PSM23m2na71
Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dealer installed, required parts are installed and is registered via eService.
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR-399 202310
CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster
CBR-206 202310
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
U114 202309
Owner Notification Letter, Extended Warranty Coverage U114. The EGR Cooler is the component provided coverage under this warranty extension.
M-258-014 202309
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-141-001 202308
TSB: Air Restriction Indicator
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
CBR-2303 202307
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
KC-2050
CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions
KC-331-Ver6
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-503-Ver3
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2229-Ver2
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-170-001
TSB: Stock Vehicle Storage and Maintenance
M-170-002
TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada
M-170-003
TSB: Vibration Diagnostics
S7567
Electronic Pressure Releif Valve (EPRV) Delete & Fuel Rail Pressure Sensor
KC-2254
Mack Chassis - No Gauge Cluster Backlight
KC-2165
Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions
M-212-001
Timing Gear Plate Inspection
KC-2216
Mack Chassis - Incorrect Fog Lamp Electric Terminal Pinning - AN, GR, PI Models
M-265-002
TSB-Charge Air Cooler t-clamp install.
M-413-004
2009 Document reformatted to be published as a TSB in Impact. Air-Operated Clutch Assist Adjustment and Troubleshooting
M-451-002
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
M-652-001
2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
KC-561
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-399
Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.
KC-733
Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-736
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).
KC-2107
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
KC-2116
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-700
Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Mack - PTO Pump Speed Calculator
KC-651
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-652
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-587
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
SLM22-004
Service Literature Published and Released in April, 2022
KC-365
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After The Vehicle Is Parked (Shut Off)
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-478
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
KC-415
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
KC-383
Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code ( DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer
KC-391
Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer
KC-394
Mack Chassis - CXU - Lane Departure Warning System ( LDWS ) More Sensitive To The Right-hand ( Passenger ) Side Of The Vehicle; PI0882
KC-401
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
KC-402
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-406
Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer
KC-354
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster Display
KC-361
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
KC-283
Mack Chassis - Models - Anthem (AN), Pinnacle (PI, CXU, CHU) - Headlamp Aiming Instructions;
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-287
Mack Chassis - SNM16 - 043 Mack mRide V Stay Rod Ball And Washer Change
KC-275
(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling. Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
KC-199
13 Liter Engines ONLY - Engine Coolant Pump Housing Leak; Coolant Found Around The Oil Cooler Duct Cover Or In Between The Coolant Pump Housing And Oil Cooler Housing - Model Years 2019 And 2020
GDC21-011
Exhaust Gas Temperature Sensor Circuit Range/Performance
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-167
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
KC-159
Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-193
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY
KC-130
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-115
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
CBR-15
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
FSB 491-032
Transmission Oil Cooler Hose, Replacement
K18013154
Vehicles Equipped With A One-Box Emissions Aftertreatment System ( EATS ) - Diagnostic Trouble Codes ( DTC ) P2463 and P2453. US17+OBD16 (GHG17) And Newer Emissions, Common Model Year 2018 And Newer
K59554255
EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
K01157283
Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer
K42065042
Mack Chassis - Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer
K40914241
Common Rail Fuel System Faults - Diagnostic Trouble Codes (DTC) P0094, P228F, P016F, P0087,P00C6, P0257, P2A17, P2A1F, P008A; Repair Information - US17+OBD16, US17+OBD18, and US17+OBD19 Emissions, Model Years 2018 To 2020
K58203603
Diagnostic Trouble Code (DTC) P20EE - SCR NOx Catalyst Efficiency Below Threshold (Bank 1) - US17+OBD2019 Emissions, Model Year 2020 ONLY
K30024143
Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common Rail Fuel System), Model Year 2017 And Older
K65527708
Diagnostic Trouble Codes (DTC) P20EE And P103C, Diagnostic Procedure; REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US17+OBD16 And Newer Chassis ONLY
PI0888
For certain MACK CXU and AN trucks built between 08/29/2016 and 01/25/2019, a new improved torque procedure has been introduced to maintain and distribute torque properly on the hardware attaching the Link auxiliary axle to the frame mounted brackets. Follow the repair instructions outlined in this document for re-torquing the indicated nuts or bolts.
K93394430
Engine Brake - Diagnostic Trouble Code (DTC) P1021-11 Volvo Compression Brake (VCB) Control Circuit Short To Ground - US17+OBD16 Through US17+OBD19 Emissions, Model Years 2018 To 2020
FSB728-005
Leveling Valve, Leak Test
FSB563-008
Plugs, Pressure Protection Manifold
K91214678
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5 Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
K71313015
Hood Insulation Separating From Hood, Insulation Installation Instructions
K84061935
Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information - US14+OBD15 Emissions, Model Year 2016
K84940464
Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode descriptions )
K15194127
Mack Chassis - Fault Code SID 158 FMI 0 Logging In Instrument Cluster ( MID 140, IC ), No Code Description Or Diagnostic Information
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.