CBR 2362-3 202604
Service Bulletin/Repair Instructions
CBR - Mack Carrier Nut Adhesive Change.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR 2362-3 202604
CBR - Mack Carrier Nut Adhesive Change.
CBR 2573-1 202604
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR 820-9 202601
CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.
CBR 2488 072025
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
CBR 407 072025
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR 170-8 202505
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)
CBR-561 202503
If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
CBR-997 202411
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
CBR-407 202409
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR-343 202408
CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
CBR-561 202408
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
CBR-2350 202407
CBR: Telematics Gateway (TGW) Connect Ability Issues
CBR-2383 202406
CBR - Accelerator Pedal: Inspection Instructions
CBR-1008 202404
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
CBR: TGW Will Not Connect After SIM Card Replacement
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
M-258-014 202309
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-141-001 202308
TSB: Air Restriction Indicator
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
CBR-2303 202307
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
KC-503-Ver3
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2229-Ver2
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-265-002
TSB-Charge Air Cooler t-clamp install.
M-728-001
2008 Document reformatted to be published as a TSB in Impact. Air suspension ride height.
M-652-002
2008 Document reformated to be published as a TSB in Impact. Torque rod interference.
M-801-001
2008 Document reformatted to be published as a TSB in Impact. Paint protection.
M-255-001
2009 Document reformatted to be published as a TSB in Impact. Turbo mounting hardware replacement.
M-255-016
2009 Document reformatted to be published as a TSB in Impact. Turbo Actuator Connector Repair.
M-652-001
2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-2116
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2165
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Mack - PTO Pump Speed Calculator
KC-651
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-652
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-638
Mack SNM15-007 Vocom Adapter ( 88890300 ) May Lock Up When Updating Firmware
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-587
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
KC-916
Mack Chassis - Replacement / Upgrade Of The Programmable Global Audio ( GLAD ) Radio With A Non-programmable Radio
KC-937
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 Emissions , Common Model Years 2015 to 2017
KC-188
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0507 Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15, US14+OBD16 Emissions (Non-Common Rail Fuel System), Common Model Years 2015 To 2017
KC-195
Mack Chassis - ( DTC ) P10FE And P24A4 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2015 To 2017
KC-211
Mack Chassis - Diagnostic Trouble Code ( DTC ) P208A Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13 And US14+OBD15 Emissions, Common Model Years 2015 And 2016
KC-224
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226D Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 Emissions (Non-Common Rail Fuel System), Commonly Model Years 2015 and 2016
KC-826
Volvo Chassis - Crankcase Ventilation ( CCV ) Oil Leaks - Technical Service Bulletin M-257 - 004, Technical Service Bulletin M-257 - 006 - US14 And US15 Emissions
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-561
Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-492
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-495
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-478
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
KC-450
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
KC-415
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
KC-402
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-361
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
GDC21-011
Exhaust Gas Temperature Sensor Circuit Range/Performance
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-167
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-799
* Revised * How And When To Diagnose A US14 / US15 Emissions P2463 Diagnostic Trouble Code ( DTC )
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-115
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
KC-692
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
CBR-15
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
FSB 491-032
Transmission Oil Cooler Hose, Replacement
K53338075
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
K98892323
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
K17028411
Electronic Control Unit (ECU) Replacement (EMS, VECU, TECU, LCM) - Programming (Conversion Kit) Requirements When Installing An ECU With A Newer Part Number - US04 To US10 Chassis (9-Pin Diagnostic Connector)
K23884537
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions (Non-Common Rail Fuel System), Common Model Years 2014 To 2017
K41392514
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
K21250579
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F ( mDrive, AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
K91214678
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5 Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
K84061935
Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information - US14+OBD15 Emissions, Model Year 2016
K84940464
Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode descriptions )
K23315031
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
K71448442
Mack Chassis - Diagnostic Trouble Codes (DTC) P2604 , P2606 - Intake Heater / Preheater / Preheat "A" Circuit Range / Performance - US10+OBD13, US14+OBD13 To US14+OBD16, Model Years 2014 To 2017
K93823300
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
K25229168
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
K15325424
Expired - Mack Chassis - Diagnostic Trouble Code ( DTC ) P026C Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 - Commonly Model Years 2015 To 2017 (Non-Common Rail Fuel System) Chassis
K09336850
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2002, Diagnostic Information - US14+OBD15 Emissions, Common Model Year 2016
K18304613
Mack Chassis - Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 (Non-Common Rail Fuel System) Emissions, Common Model Years 2016 and 2017
K18901293
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226D Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 Emissions (Non-Common Rail Fuel System), Commonly Model Years 2015 and 2016
K23258863
Mack Chassis - Diagnostic Trouble Codes ( DTC ) P10FE And P24A4 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2015 To 2017
K27316944
Mack Chassis - Diagnostic Trouble Code ( DTC ) P208A Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13 And US14+OBD15 Emissions, Common Model Years 2015 And 2016
K86094641
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 Emissions , Common Model Years 2015 to 2017
K73120837
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0507 Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15, US14+OBD16 Emissions (Non-Common Rail Fuel System), Common Model Years 2015 To 2017
K27811231
Mack Chassis - Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault
K00491826
Mack Chassis - Diagnostic Trouble Codes ( DTC ) P208E And P103B Logging With Possible Derate ( SCR Inducement ) - US14+OBD13, US14+OBD15, US14+OBD16 Emissions And Newer
K45941512
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14 +OBD13 US14+OBD15 And US14+OBD16, Commonly Model Year 2015 Through 2017
FSB284-066
ECM and ACM, Reprogramming, OBD2014
K72614548
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K47547856
Particulate Matter ( PM ) Sensor Diagnostic Trouble Codes ( DTC ) Illuminating The Malfunction Indicator Lamp ( MIL ); Tech Tip TT-014-2016 - OBD16 And Newer Emissions (Commonly Model Year 2017, Includes Common Rail Fuel System Chassis), Rewritten to split emissions levels, reflect GHG17 software release
K58557784
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB284064
ECM and ACM Reprogramming, OBD2015
K43056254
Mack Chassis - Aftertreatment Control Module ( ACM ) not visible in Premium Tech Tool ( PTT ).Added more checks and procedures
K82320750
Automated Manual Transmission ( AMT - F ) ( mDRIVE ) Clutch Valve Unit ( CVU ) Makes Intermittent Buzzing Noise With The Key On And Engine Off.Changed repair information to reflect new software available.
K95422063
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - OBD15 And Newer Chassis
K42708399
Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - OBD15 And OBD16 Chassis (Non-Common Rail).Updated to reflect release of FSB284-064 (Above)
K84412328
Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And OBD16, Model Year ( MY ) 2016 and 2017 Chassis.Updated to reflect release of FSB284-064 (Above)
K77864401
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After A Pump Failure or System Contamination.Removed Tech Tip, Added correct operation ID
K53510452
Expired - Refer to K93039325 - Mack Chassis - SNM16-032 DEF (Diesel Exhaust Fluid) Contamination In Diesel Fuel.New solution released with improved information
FSB652-005
On some MACK CHU, CXU, GU, TD, LEU, LR, and MRU trucks built from 01/14/2013 and 01/20/2017, the V-Stay carrier bolt hole in the mRide suspension may become stripped, causing the V-Stay torque rod bolt to pull free from the carrier housing.
FSB373-024
Some Mack trucks equipped with mDrive transmissions built between September 6, 2010 and August 14, 2017 may have PTO solenoid bracket or transmission harness connector failures due to excessive vibration.
FSB 213-002
IN SOME INSTANCES THE EXHAUST ROCKER PISTON CAP SCREW MAY BECOME LOOSE AND BACK OUT CAUSING LOSS OF ENGINE COMPRESSION, OR A MECHANICAL INJECTOR DIAGNOSTIC TROUBLE CODE (DTC).
PI 0872
Certain MACK TD trucks built from 01/17/2014 to 07/15/2015 were built without a primary fuel filter and will require the installation of a primary fuel filter and replacement of the deaeration valve on the fuel filter base.
FSB 395-001
ON SOME MACK TRUCKS BUILT BETWEEN AUGUST 19, 2014 AND AUGUST 19, 2016 POSSIBLE AUDIBLE FEEDBACK MAY OCCUR WHILE USING THE AM/FM BANDS WHEN THE CB MICROPHONE IS KEYED. KEYING THE MICROPHONE COULD ALSO CUT THE VOLUME OF THE RADIO WHEN USING THE AM/FM BANDS. THIS ISSUE HAS BEEN CAUSED BY A FILTERING PROBLEM INSIDE THE RADIO. TO CORRECT THE ISSUE A FILTER SHOULD BE INSTALLED USING THE FOLLOWING PROCEDURE.
FSB 593-013
ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 05/12/2014, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILD-UP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT.
SC0403
INTERAXLE YOKE RETAINING NUT RECALL.
FSB873-020
HVAC FLANGE, INSTALLATION, CHU, CXU, GU, TD.
FSB 233 006 Mack
Engine fuel filters (part number 21380521) with week number date codes ?15_33? (August 10, 2015) through ?15_39? (September 27, 2015) should not be installed on an engine without first being inspected. The week number date code is marked on the outside of the filter, the number on top is the year and the number below identifies the week. Due to a manufacturing issue, fuel does not flow through the filter which results in a no-start/run condition immediately after installation.
FSB 468 001
On MACK vehicles built between July 6, 2015 and January 15, 2016 equipped with a MACK CRD 150 carrier, the mounting bolt hole on the driver side of the power divider housing which lines up with the fill plug is drilled through to the fill plug hole. This can create a path for a leak around the threads of the mounting bolt. The remaining five mounting bolt holes are blind. When a leak is found in this area, verify that all six mount bolts around the flange are tight. If any of the mounting bolts are found to be loose, the power divider lockout (PDLO) assembly must be removed and the gasket replaced. If all the bolts are tight, the bolt at the 3:00 position should be removed and cleaned along with the mounting hole with a residue free cleaning spray like contact cleaner.
FSB 593-013A
GRADE GRIPPER SOLENOID, REPLACEMENT. ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 11/30/2015, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILDUP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. A SIMILAR MALFUNCTION IS POSSIBLE IF THE SOLENOID VALVE IS EQUIPPED WITH A VENT FITTING THAT FREEZES OVER. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT.
FSB 593 013
On some MACK CHU, CXU, GU, and TD truck models built between 04/31/2008 and 11/30/2015, the solenoid valve for the grade gripper feature is prone to internal contamination in harsh environments. The internal contamination of the solenoid valve is caused by the buildup of grime, salt, road debris and other solid contaminants. In some cases, the buildup of solid contaminants caused the solenoid valve to malfunction. A similar malfunction is possible if the solenoid valve is equipped with a vent fitting that freezes over. The malfunction causes the trailer brake circuit to maintain trailer brake pressure after a grade gripper event. Replacement of the existing solenoid valve, elbow, and the addition of a new tube fitting and tube will ensure proper functionality of the grade gripper feature.
PI 0862
V-STAY ROD COVER, REPLACEMENT. SOME MACK CHU, CXU, GU, TD, LEU, MRU, AND LR TRUCKS BUILT FROM 03/19/2012 TO 08/30/2015 AND EQUIPPED WITH MRIDE SUSPENSIONS MAY INADVERTENTLY LOSE THE V-STAY ROD COVER (PART NUMBER 21896762) FROM THE V-STAY ROD. THE REPLACEMENT V-STAY ROD COVER WILL BE INSTALLED AND SECURED WITH A TACK WELD IN TWO PLACES (180 DEGREES APART).
PI 0861
Clutch Pedal Micro Switch Replacement
FSB 284-061
REGENERATION TEMPERATURES. CERTAIN MACK VEHICLES BUILT BETWEEN JANUARY 1, 2013 AND AUGUST 17, 2015 MAY EXPERIENCE A PREMIUM TECH TOOL (PTT) ERROR CODE 38 FOR SCR OVERTEMP WHEN PERFORMING A PTT REGENERATION. IF ERROR CODE 38 OCCURS, CHECK THE ENGINE ECU MAIN SOFTWARE BEFORE PERFORMING ANY TROUBLESHOOTING.
FSB-284-061
MACK TRUCK: SHOULD REPROGRAMMED ENGINE ECU AND AFTERTREATMENT CONTROL MODULE (ACM) DUE TO PREMIUM TECH TOOL EXPERIENCE AN ERROR CODE 38 FOR SCR OVERTEMP AND ENGINE ECU SOFTWARE NEEDS CHECKING FOR ANY TROUBLESHOOTING IS PERFORMED. MODEL 2013-15 CHU, CXU, GU, LEU, MRU, TD. *PE
FSB 284-057
HIGH SOOT OUTPUT. ON COLD START UP IN AMBIENT TEMPERATURES OF -4°C (25°F) OR LESS, MACK ENGINES MAY EXPERIENCE ROUGH RUNNING AT LOWER THAN NORMAL BASE IDLE SPEED. UNDER THESE CONDITIONS, EXCESSIVE SOOT IS BEING PRODUCED BY THE ENGINE AND MAY RESULT IN DPF CLOGGING AT A VERY RAPID RATE.
PI 0855
OBD2013 SOFTWARE UPDATES. SOFTWARE UPDATES WITH ENHANCEMENTS ARE AVAILABLE FOR THE ENGINE CONTROL MODULE (ECM) AND AFTERTREATMENT CONTROL MODULE ACM) FOR MACK MP7, MP8 AND MP10 ENGINES ON OBD2013 VEHICLES BUILT FROM FEBRUARY 1, 2013 TO FEBRUARY 6, 2014.
PI 0854
CONTROL MODULE SOFTWARE UPDATES. SOFTWARE UPDATES WITH ENHANCEMENTS ARE AVAILABLE FOR THE AFTERTREATMENT CONTROL MODULE (ACM), ENGINE CONTROL MODULE (ECM), VEHICLE ECU (VECU) AND INSTRUMENT CLUSTER (IC) FOR MACK MP7, MP8 AND MP10 ENGINES WITH US2014 EMISSION LEVEL ON VEHICLES BUILT FROM JANUARY 2, 2014 TO SEPTEMBER 28, 2014. SOFTWARE UPDATES ADDRESS THE FOLLOWING.
PI 0856
ROCKER ARMS, REPLACEMENT AND INJECTOR RETORQUE. MACK TRUCKS HAS AUTHORIZED REPLACEMENT OF THE EXHAUST BRAKE ROCKER ARMS AND INJECTOR RETORQUE ON VEHICLES BUILT BETWEEN 09/03/2014 AND 10/27/2014 WITH MACK MP10 US2014 ENGINES. THE ENGINE BRAKE ROCKER ARMS MUST BE CHANGED ON ALL VEHICLES INVOLVED IN THIS CAMPAIGN.
FSB 371-040
ANTI-LOCK BRAKE SYSTEM (ABS) SENSOR CONNECTOR, REPLACEMENT. THE ANTI-LOCK BRAKE SYSTEM (ABS) SENSOR CONNECTOR ON SOME MACK TRUCKS BUILT BETWEEN 01/01/2013 AND 11/07/2014 MAY SHOW SIGNS OF CORROSION. CORROSION OF THE ABS SENSOR CONNECTOR CAN CAUSE ABS SENSOR FAULT CODES AND CAUSE THE ENGINE TO DE-RATE ON TRUCKS EQUIPPED WITH MDRIVE TRANSMISSIONS ONLY.
FSB 364-038
VEHICLE ELECTRONIC CONTROL UNIT (VECU), REPROGRAMMING, FIFTH WHEEL SLIDE. C ERTAIN MACK CHU, CXU, GU, AND TD TRUCKS EQUIPPED WITH AN AIR SLIDE FIFTH WHEEL, AND BUILT 08/18/2014 THROUGH 11/07/2014, MAY DISPLAY A FIFTH WHEEL SLIDE FAULT MESSAGE IN THE INSTRUMENT CLUSTER WHEN THE VEHICLE SHUTS OFF DURING IDLE SHUTDOWN. THIS CONDITION IS DUE TO A PARAMETER PROGRAMMING ISSUE.
FSB 386-007
VEHICLE SPEED SENSOR. ON CERTAIN MACK TRUCKS BUILT FROM 5/7/2012 TO 11/07/2014 WITH THE M-DRIVE TRANSMISSION, THE VEHICLE SPEED SENSOR (VSS) MAY FAIL INTERNALLY. THIS IS DUE TO A MANUFACTURING DEFECT OF THE SENSOR. THIS FAILURE MAY CAUSE FAULT CODES RELATED TO ROAD SPEED. THIS FAILURE CAN CAUSE MULTIPLE SPN 84 FMI 19 FAULTS, BOTH ACTIVE AND INACTIVE, TO OCCUR AND MAY CAUSE THE MIL LIGHT TO COME ON IN THE DASH.
FSB 364-037
VEHICLE ELECTRONIC CONTROL UNIT (VECU), REPROGRAMMING, 5TH WHEEL SLIDE.
FSB 371-048
CAB HARNESS INSULATION, INSTALLATION. CAB WIRING HARNESS MAY EXPERIENCE CHAFING.
FSB593013
GRADE GRIPPER SOLENOID, REPLACEMENT. ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 05/12/2014, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILD-UP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT. REPLACEMENT OF THE EXISTING SOLENOID VALVE, ELBOW, AND THE ADDITION OF A NEW VENT WILL ENSURE PROPER FUNCTIONALITY OF THE GRADE GRIPPER FEATURE.
FSB 511-002
Brake Drum, Replacement (Steer Axle) Some MACK CHU, CXU, GU, and TD trucks built between 08/29/2011 and 06/30/2014, equipped with a MACK 14.6k steer axle, unitized hub, and 152 mm (6.0 in) wide Bendix brake shoes can show signs of brake shoe protrusion beyond the brake drum. This condition is resolved by installing new 152 mm (6.0 in) brake shoes, 178 mm (7.0 in) wide brake drums (20536276), new dust shields, and replace the existing Z-Brackets.
FSB 511-008
BRAKE DRUM, REPLACEMENT (STEER AXLE) SOME MACK CXU, CHU, GU, AND TD TRUCKS BUILT BETWEEN 08/29/2011 AND 06/30/2014, EQUIPPED WITH A MACK 14.6K STEER AXLE, UNITIZED HUB, AND 152 MM (6.0 IN) WIDE MERITOR BRAKE SHOES CAN SHOW SIGNS OF BRAKE SHOE PROTRUSION BEYOND THE BRAKE DRUM. THIS CONDITION IS RESOLVED BY INSTALLING NEW 152 MM (6.0 IN) BRAKE SHOES, NEW DUST SHIELDS, AND NEW 178 MM (7.0 IN) WIDE BRAKE DRUMS (20536276).
FSB 511-009
BRAKE DRUM, REPLACEMENT (STEER AXLE) SOME MACK CXU, CHU, GU, AND TD TRUCKS BUILT BETWEEN 08/29/2011 AND 06/30/2014, EQUIPPED WITH A MACK 14.6K STEER AXLE, UNITIZED HUB, AND 152 MM (6.0 IN) WIDE MERITOR BRAKE SHOES CAN SHOW SIGNS OF BRAKE SHOE PROTRUSION BEYOND THE BRAKE DRUM. THIS CONDITION IS RESOLVED BY INSTALLING NEW 152 MM (6.0 IN) BRAKE SHOES, NEW DUST SHIELDS, AND NEW 178 MM (7.0 IN) WIDE BRAKE DRUMS (20536276).
FSB 722-002
INTERFERENCE BETWEEN THE BRAKE LINING AND THE SPRING CAP WAS DISCOVERED ON SOME MACK CHU, CXU, GU, TD, LEU, MRU TRUCKS EQUIPPED WITH 203 MM (8 IN) REAR DRUM BRAKES AND CAMELBACK REAR SUSPENSION.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.