CBR 2362-3 202604
Service Bulletin/Repair Instructions
CBR - Mack Carrier Nut Adhesive Change.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR 2362-3 202604
CBR - Mack Carrier Nut Adhesive Change.
CBR 2573-1 202604
CBR - Mack Chassis - Through Shaft Bearing Retainer Breakage On Mack Carriers.
CBR 820-9 202601
CBR - Mack Chassis - Engine Brake Only Works With The Brake Pedal, No Function During Cruise. US07 And Newer Emissions, Model Year 2008 And Newer.
CBR 2488 072025
CBR - A significant GPS reporting issue is affecting fleet operations, with trucks maintaining back-office communication but failing to transmit GPS location data.
CBR 407 072025
CBR - To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP file will need to downloaded.
CBR 170-8 202505
Inactive Code P25AE00 Being Generated After A Hard Pull And A Momentary Drop In Engine Oil Pressure (Low Oil Pressure) (Possible Related Codes - SPN4811 , SPN 100 , PID 100)
CBR-561 202503
If oil dilution is suspected refer to the applicable CBR solution below: ∙ CBR-659Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions, All Model Years
CBR-2016 202412
Frame lean can be caused by several seemingly isolated possibilities. The two most common are suspension and frame assembly issues.
CBR-997 202411
Vehicles may present with oil leak coming from the clutch/flywheel housing and observation of burned clutch smell or clutch slipping. These symptoms can be mistaken as a crankshaft rear main seal leak, when the actual cause is the crankshaft adaptor O-ring.
CBR-407 202409
CBR: To correct the MID136 SID 66 FMI 7 fault code the latest Bendix VCP fi le will need to be downloaded.
CBR-343 202408
CBR: Mack chassis with an mDRIVE transmission, there have been reports of complete shift assemblies and TECUs being replaced due to technicians being unable to pinpoint the source of the air leak.
CBR-561 202408
CBR: 11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
CBR-2350 202407
CBR: Telematics Gateway (TGW) Connect Ability Issues
CBR-2383 202406
CBR - Accelerator Pedal: Inspection Instructions
CBR-1008 202404
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
CBR: TGW Will Not Connect After SIM Card Replacement
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR-206 202310
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
M-258-014 202309
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-141-001 202308
TSB: Air Restriction Indicator
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
CBR-2303 202307
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
KC-503-Ver3
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2229-Ver2
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-265-002
TSB-Charge Air Cooler t-clamp install.
M-728-001
2008 Document reformatted to be published as a TSB in Impact. Air suspension ride height.
M-652-002
2008 Document reformated to be published as a TSB in Impact. Torque rod interference.
M-801-001
2008 Document reformatted to be published as a TSB in Impact. Paint protection.
M-255-001
2009 Document reformatted to be published as a TSB in Impact. Turbo mounting hardware replacement.
M-255-016
2009 Document reformatted to be published as a TSB in Impact. Turbo Actuator Connector Repair.
M-652-001
2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-2116
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2165
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-685
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14 +OBD15, Common Model Year 2016
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Mack - PTO Pump Speed Calculator
KC-651
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-652
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-587
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
KC-916
Mack Chassis - Replacement / Upgrade Of The Programmable Global Audio ( GLAD ) Radio With A Non-programmable Radio
KC-937
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 Emissions , Common Model Years 2015 to 2017
KC-475
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017
KC-164
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017
KC-188
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0507 Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15, US14+OBD16 Emissions (Non-Common Rail Fuel System), Common Model Years 2015 To 2017
KC-195
Mack Chassis - ( DTC ) P10FE And P24A4 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2015 To 2017
KC-201
Mack Chassis - Diagnostic Trouble Code ( DTC ) P20CF, Diagnosis And Repair - US14+OBD15 Emissions, Common Model Year 2016
KC-211
Mack Chassis - Diagnostic Trouble Code ( DTC ) P208A Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13 And US14+OBD15 Emissions, Common Model Years 2015 And 2016
KC-224
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226D Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 Emissions (Non-Common Rail Fuel System), Commonly Model Years 2015 and 2016
KC-247
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)
KC-251
Mack Chassis - Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 (Non-Common Rail Fuel System) Emissions, Common Model Years 2016 and 2017
KC-365
Mack Chassis - Technical Service Bulletin M-728-005, Leveling Valve, Leak Test, Air Leaks From The Leveling Valve After The Vehicle Is Parked (Shut Off)
KC-505
Mack Chassis -Technical Service Bulletin M-284 - 068, Exhaust Particulate Sensor, Repair ( 2016 Vehicles )
KC-826
Volvo Chassis - Crankcase Ventilation ( CCV ) Oil Leaks - Technical Service Bulletin M-257 - 004, Technical Service Bulletin M-257 - 006 - US14 And US15 Emissions
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-559
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - US14+OBD15 Emissions, Commonly Model Year 2016
KC-561
Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-492
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-495
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-478
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
KC-450
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
KC-415
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
KC-401
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
KC-402
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-354
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster Display
KC-361
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
KC-322
Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information - US14+OBD15 Emissions, Model Year 2016
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
KC-185
Mack Chassis - Diagnostic Trouble Code ( DTC ) P205B - US14+OBD15 Emissions, Common Model Year 2016
GDC21-011
Exhaust Gas Temperature Sensor Circuit Range/Performance
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-785
** Tech Tip ** - TT - 008 - 2016 - D16D, D16H, D16J & MP10 Accessory Belt Tensioner Improvement
KC-998
Diagnostic Trouble Code (DTC) U3017 - OBD2015/16 Model Year ( MY ) 2016/2017 Vehicles
KC-167
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-779
Diagnostic Trouble Code (DTC) P0201 To P0206 FMI 13 - OBD2015 HDE 11 ( Model Year 2016 Truck )
KC-799
* Revised * How And When To Diagnose A US14 / US15 Emissions P2463 Diagnostic Trouble Code ( DTC )
KC-130
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-115
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
KC-112
Mack Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017)
KC-692
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
KC-992
Model Year 2016, 2017 Chassis Equipped With A Fuller 10 Speed Transmission Displaying Error Message " Neutral Not Secured " While Attempting A Parked Regeneration Or NOx Conversion Test
CBR-15
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
FSB 491-032
Transmission Oil Cooler Hose, Replacement
FSB 237-021
Valve, Common Rail, Removal
K53338075
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
K75110032
FSB 233-007, Fuel Filter Housing, Replacement; Extra Port On Fuel Filter Housing When Replacing With New Part - Vehicles Manufactured Between 14 November 2016 And 31 December 2019
K98892323
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
K17028411
Electronic Control Unit (ECU) Replacement (EMS, VECU, TECU, LCM) - Programming (Conversion Kit) Requirements When Installing An ECU With A Newer Part Number - US04 To US10 Chassis (9-Pin Diagnostic Connector)
K23884537
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions (Non-Common Rail Fuel System), Common Model Years 2014 To 2017
K41392514
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
FSB728-005
Leveling Valve, Leak Test
K21250579
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F ( mDrive, AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
FSB563-008
Plugs, Pressure Protection Manifold
K91214678
Automated Manual Transmission (AMT) Faults - Diagnostic Trouble Codes (DTC) P1052-18 Or MID 130 PID 33 FMI 5 Intermittent Fault In Cold Weather - US07 And Newer Emissions, Model Year 2008 And Newer
K84061935
Mack Chassis - Diagnsotic Trouble Code P026D-00, Fuel Injection Quantity Higher Than Expected; Diagnosis And Information - US14+OBD15 Emissions, Model Year 2016
K17696792
Diagnostic Trouble Code (DTC) P24F6-00, Exhaust Aftertreatment Fuel Air Purge Valve Stuck Open Or DTC P24F7-00, Exhaust Aftertreatment Fuel Air Purge Valve Stuck Closed - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
K84940464
Expired - Refer To K45673535 - Mack Chassis SNM15-002b mDRIVE Transmission Service Strategy ( Revised failure mode descriptions )
K23315031
Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed
K71448442
Mack Chassis - Diagnostic Trouble Codes (DTC) P2604 , P2606 - Intake Heater / Preheater / Preheat "A" Circuit Range / Performance - US10+OBD13, US14+OBD13 To US14+OBD16, Model Years 2014 To 2017
K93823300
Mack Chassis - Pinnacle (CHU,CXU,PI), Anthem (AN), Granite (GU,GR) With Mack Engine ONLY - Power Take Off ( PTO ) Engine Speed Control Inoperative; Engine Speed Does Not Ramp When PTO Is Activated - Model Year 2007 And Newer
K25229168
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
K15325424
Expired - Mack Chassis - Diagnostic Trouble Code ( DTC ) P026C Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 - Commonly Model Years 2015 To 2017 (Non-Common Rail Fuel System) Chassis
K09336850
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2002, Diagnostic Information - US14+OBD15 Emissions, Common Model Year 2016
K23056214
Mack Chassis - Diagnostic Trouble Code ( DTC ) P205B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 Emissions, Common Model Year 2016 ONLY
K45941512
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0128, Diagnostic And Repair - US14 +OBD15, Common Model Year 2016
K18304613
Mack Chassis - Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 (Non-Common Rail Fuel System) Emissions, Common Model Years 2016 and 2017
K18901293
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226D Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 Emissions (Non-Common Rail Fuel System), Commonly Model Years 2015 and 2016
K23258863
Mack Chassis - Diagnostic Trouble Codes ( DTC ) P10FE And P24A4 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2015 To 2017
K27316944
Mack Chassis - Diagnostic Trouble Code ( DTC ) P208A Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13 And US14+OBD15 Emissions, Common Model Years 2015 And 2016
K59752430
Mack Chassis - Diagnostic Trouble Code ( DTC ) P20CF, Diagnosis And Repair - US14+OBD15 Emissions, Common Model Year 2016
K86094641
Mack Chassis - Diagnostic Trouble Code ( DTC ) P226C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15 And US14+OBD16 Emissions , Common Model Years 2015 to 2017
K95422063
Mack Chassis - Diagnostic Trouble Code ( DTC ) P2459 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Frequent Regeneration Requests - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017
K72511005
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017
K73120837
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0507 Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD13, US14+OBD15, US14+OBD16 Emissions (Non-Common Rail Fuel System), Common Model Years 2015 To 2017
FSB284-064
ECM and ACM Reprogramming, OBD2015
K58557784
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - US14+OBD15 Emissions (Commonly Model Year 2016)
K73658294
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 (Commonly Model Year 2016) And Newer (Includes Common Rail Fuel System)
K00491826
Mack Chassis - Diagnostic Trouble Codes ( DTC ) P208E And P103B Logging With Possible Derate ( SCR Inducement ) - US14+OBD13, US14+OBD15, US14+OBD16 Emissions And Newer
K74566374
Diagnostic Trouble Code ( DTC ) P2698, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017)
K38939529
Mack Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017)
K40245340
Diagnostic Trouble Code ( DTC ) P026C Lighting The Malfunction Indicator Light ( MIL ) - OBD15 And US14+OBD16 (Non-Common Rail Fuel System) Chassis
K72614548
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K47547856
Particulate Matter ( PM ) Sensor Diagnostic Trouble Codes ( DTC ) Illuminating The Malfunction Indicator Lamp ( MIL ); Tech Tip TT-014-2016 - OBD16 And Newer Emissions (Commonly Model Year 2017, Includes Common Rail Fuel System Chassis), Rewritten to split emissions levels, reflect GHG17 software release
K84412328
Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - OBD15 And US14+OBD16 (Non-Common Rail) Chassis, Changed repair instructions to reflect OBD16 software release
FSB284064
ECM and ACM Reprogramming, OBD2015
K43056254
Mack Chassis - Aftertreatment Control Module ( ACM ) not visible in Premium Tech Tool ( PTT ).Added more checks and procedures
K82320750
Automated Manual Transmission ( AMT - F ) ( mDRIVE ) Clutch Valve Unit ( CVU ) Makes Intermittent Buzzing Noise With The Key On And Engine Off.Changed repair information to reflect new software available.
K40341485
Diagnostic Trouble Code ( DTC ) P208A Logging Intermittently - OBD15, OBD16 Emissions; Commonly Model Year ( MY ) 2016, 2017 Chassis.Updated to reflect release of FSB284-064 (Above)
K42708399
Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - OBD15 And OBD16 Chassis (Non-Common Rail).Updated to reflect release of FSB284-064 (Above)
K77864401
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After A Pump Failure or System Contamination.Removed Tech Tip, Added correct operation ID
K53510452
Expired - Refer to K93039325 - Mack Chassis - SNM16-032 DEF (Diesel Exhaust Fluid) Contamination In Diesel Fuel.New solution released with improved information
FSB652-005
On some MACK CHU, CXU, GU, TD, LEU, LR, and MRU trucks built from 01/14/2013 and 01/20/2017, the V-Stay carrier bolt hole in the mRide suspension may become stripped, causing the V-Stay torque rod bolt to pull free from the carrier housing.
FSB373-024
Some Mack trucks equipped with mDrive transmissions built between September 6, 2010 and August 14, 2017 may have PTO solenoid bracket or transmission harness connector failures due to excessive vibration.
FSB 213-002
IN SOME INSTANCES THE EXHAUST ROCKER PISTON CAP SCREW MAY BECOME LOOSE AND BACK OUT CAUSING LOSS OF ENGINE COMPRESSION, OR A MECHANICAL INJECTOR DIAGNOSTIC TROUBLE CODE (DTC).
FSB 381-016
Certain MACK Trucks built between November 9, 2015 and July 1, 2016, and equipped with an MP engine, may be unable to initiate a stationary regen using the stalk switch even if all ATS status items are ok. You could also see the following message "Regen Not Possible, Check ATS Status".
PI 0872
Certain MACK TD trucks built from 01/17/2014 to 07/15/2015 were built without a primary fuel filter and will require the installation of a primary fuel filter and replacement of the deaeration valve on the fuel filter base.
FSB 395-001
ON SOME MACK TRUCKS BUILT BETWEEN AUGUST 19, 2014 AND AUGUST 19, 2016 POSSIBLE AUDIBLE FEEDBACK MAY OCCUR WHILE USING THE AM/FM BANDS WHEN THE CB MICROPHONE IS KEYED. KEYING THE MICROPHONE COULD ALSO CUT THE VOLUME OF THE RADIO WHEN USING THE AM/FM BANDS. THIS ISSUE HAS BEEN CAUSED BY A FILTERING PROBLEM INSIDE THE RADIO. TO CORRECT THE ISSUE A FILTER SHOULD BE INSTALLED USING THE FOLLOWING PROCEDURE.
SC0402
ONE PIECE STEERING SHAFT, REPLACEMENT RECALL
FSB 468-001
POWER DIVIDER LOCKOUT LEAKAGE, REPAIR. ON MACK VEHICLES BUILT BETWEEN JULY 6, 2015 AND JANUARY 15, 2016 EQUIPPED WITH A MACK CRD 150 CARRIER, THE MOUNTING BOLT HOLE ON THE DRIVER SIDE OF THE POWER DIVIDER HOUSING WHICH LINES UP WITH THE FILL PLUG IS DRILLED THROUGH TO THE FILL PLUG HOLE. THIS CAN CREATE A PATH FOR A LEAK AROUND THE THREADS OF THE MOUNTING BOLT.
FSB 233-006A
ENGINE FUEL FILTERS. ENGINE FUEL FILTERS (PART NUMBER 21380521) WITH WEEK NUMBER DATE CODES 15_33 (AUGUST 10, 2015) THROUGH 15_39 (SEPTEMBER 27, 2015) SHOULD NOT BE INSTALLED ON AN ENGINE WITHOUT FIRST BEING INSPECTED. THE WEEK NUMBER DATE CODE IS MARKED ON THE OUTSIDE OF THE FILTER, THE NUMBER ON TOP IS THE YEAR AND THE NUMBER BELOW IDENTIFIES THE WEEK. DUE TO A MANUFACTURING ISSUE, FUEL DOES NOT FLOW THROUGH THE FILTER WHICH RESULTS IN A NO-START/RUN CONDITION IMMEDIATELY AFTER INSTALLATION.
FSB 233 006 Mack
Engine fuel filters (part number 21380521) with week number date codes ?15_33? (August 10, 2015) through ?15_39? (September 27, 2015) should not be installed on an engine without first being inspected. The week number date code is marked on the outside of the filter, the number on top is the year and the number below identifies the week. Due to a manufacturing issue, fuel does not flow through the filter which results in a no-start/run condition immediately after installation.
FSB 468 001
On MACK vehicles built between July 6, 2015 and January 15, 2016 equipped with a MACK CRD 150 carrier, the mounting bolt hole on the driver side of the power divider housing which lines up with the fill plug is drilled through to the fill plug hole. This can create a path for a leak around the threads of the mounting bolt. The remaining five mounting bolt holes are blind. When a leak is found in this area, verify that all six mount bolts around the flange are tight. If any of the mounting bolts are found to be loose, the power divider lockout (PDLO) assembly must be removed and the gasket replaced. If all the bolts are tight, the bolt at the 3:00 position should be removed and cleaned along with the mounting hole with a residue free cleaning spray like contact cleaner.
FSB 593-013A
GRADE GRIPPER SOLENOID, REPLACEMENT. ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 11/30/2015, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS. THE INTERNAL CONTAMINATION OF THE SOLENOID VALVE IS CAUSED BY THE BUILDUP OF GRIME, SALT, ROAD DEBRIS AND OTHER SOLID CONTAMINANTS. IN SOME CASES, THE BUILDUP OF SOLID CONTAMINANTS CAUSED THE SOLENOID VALVE TO MALFUNCTION. A SIMILAR MALFUNCTION IS POSSIBLE IF THE SOLENOID VALVE IS EQUIPPED WITH A VENT FITTING THAT FREEZES OVER. THE MALFUNCTION CAUSES THE TRAILER BRAKE CIRCUIT TO MAINTAIN TRAILER BRAKE PRESSURE AFTER A GRADE GRIPPER EVENT.
FSB 593 013
On some MACK CHU, CXU, GU, and TD truck models built between 04/31/2008 and 11/30/2015, the solenoid valve for the grade gripper feature is prone to internal contamination in harsh environments. The internal contamination of the solenoid valve is caused by the buildup of grime, salt, road debris and other solid contaminants. In some cases, the buildup of solid contaminants caused the solenoid valve to malfunction. A similar malfunction is possible if the solenoid valve is equipped with a vent fitting that freezes over. The malfunction causes the trailer brake circuit to maintain trailer brake pressure after a grade gripper event. Replacement of the existing solenoid valve, elbow, and the addition of a new tube fitting and tube will ensure proper functionality of the grade gripper feature.
PI 0862
V-STAY ROD COVER, REPLACEMENT. SOME MACK CHU, CXU, GU, TD, LEU, MRU, AND LR TRUCKS BUILT FROM 03/19/2012 TO 08/30/2015 AND EQUIPPED WITH MRIDE SUSPENSIONS MAY INADVERTENTLY LOSE THE V-STAY ROD COVER (PART NUMBER 21896762) FROM THE V-STAY ROD. THE REPLACEMENT V-STAY ROD COVER WILL BE INSTALLED AND SECURED WITH A TACK WELD IN TWO PLACES (180 DEGREES APART).
FSB 284-061
REGENERATION TEMPERATURES. CERTAIN MACK VEHICLES BUILT BETWEEN JANUARY 1, 2013 AND AUGUST 17, 2015 MAY EXPERIENCE A PREMIUM TECH TOOL (PTT) ERROR CODE 38 FOR SCR OVERTEMP WHEN PERFORMING A PTT REGENERATION. IF ERROR CODE 38 OCCURS, CHECK THE ENGINE ECU MAIN SOFTWARE BEFORE PERFORMING ANY TROUBLESHOOTING.
FSB 284-057
HIGH SOOT OUTPUT. ON COLD START UP IN AMBIENT TEMPERATURES OF -4°C (25°F) OR LESS, MACK ENGINES MAY EXPERIENCE ROUGH RUNNING AT LOWER THAN NORMAL BASE IDLE SPEED. UNDER THESE CONDITIONS, EXCESSIVE SOOT IS BEING PRODUCED BY THE ENGINE AND MAY RESULT IN DPF CLOGGING AT A VERY RAPID RATE.
FSB 593-013
GRADE GRIPPER SOLENOID, REPLACEMENT. ON SOME MACK CHU, CXU, GU, AND TD TRUCK MODELS BUILT BETWEEN 04/31/2008 AND 05/11/2015, THE SOLENOID VALVE FOR THE GRADE GRIPPER FEATURE IS PRONE TO INTERNAL CONTAMINATION IN HARSH ENVIRONMENTS.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.