CBR-2350 202402
Service Bulletin/Repair Instructions
CBR -Telematics Gateway (TGW) Connect Ability Issues
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
M-141-001 202308
TSB: Air Restriction Indicator
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
KC-614-Ver4
CBR: eWarranty To UCHP Labor Code ( SCC Code ) Crossover, Conversion Information For Use With Campaigns ( FI, PI ) And Recalls ( EC, SC ), Location On Trucks Dealer Portal ( TDP )
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-255-001
2009 Document reformatted to be published as a TSB in Impact. Turbo mounting hardware replacement.
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-2116
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2165
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Mack - PTO Pump Speed Calculator
KC-653
Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-630
Sensor And Parameter Value Monitor - Template Parameter List For Pre-OBD (9-Pin Diagnostic Connector) Chassis In Premium Tech Tool ( PTT ); Regeneration And Road Test Sensor Monitor Parameters - US07 And US10 Emissions, Model Years 2008 To 2013
SLM22-003
Service Literature Published and Released in March, 2022
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-561
Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-525
US07 / US10 D13 Turbocharger Gasket - Low Power, Poor Regen Performance
KC-529
System Date And Time, Information; Diagnostic Tool ( J-Pro, Premium Tech Tool ( PTT ) ) Displays Incorrect Timestamp For Diagnostic Trouble Code ( DTC ) / Fault Code Occurrences, Possible Data Link Codes Present - US07 And Newer Emissions, Common Mod
KC-538
Regen Fails to Start/Initiate Or Starts And Immediately Stops - US10 And US10+OBD13 Emissions
KC-492
Diagnostic Trouble Code (DTC) P04DB - Crankcase Ventilation Disconnected; US10+OBD13 To US14+OBD16 Emissions
KC-495
Intake Pre-heater Electrical Schematics (Diagrams) - US10+OBD13, US14+OBD13 To US14+OBD16 Emissions
KC-404
Volvo Chassis - Diesel Exhaust Fluid ( DEF ) Contamination In Fuel System, Inspection And Repair - US10 to US14 ( Non-Common Rail Fuel System )
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-692
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
FSB 491-032
Transmission Oil Cooler Hose, Replacement
K72614548
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
FSB-261-032
MACK TRUCK: EXPANSION TANKS MAY HAVE PERSISTENT COOLANT LEAKS THAT REQUIRES INSPECTION. EXAMINE EXPANSION TANK FOR BURN HOLE/MARK UNDER PRESSURE CAP THAT ENABLES HOT COOLANT TO ENTER EXPANSION AREA. MODELS CHU, CXU, GU AND TD. *PE
FSB-364-032
MACK TRUCK: TRUCKS WILL BE REPROGRAM WITH THE LATEST SOFTWARE VERSION OF VEHICLE ELECTRONIC CONTROL UNIT AFTER EXPERIENCING LOST OF DST2 AND THE CHASSIS ID. *PE
FSB-233-004
MACK TRUCK: THERE IS FUEL LEAKAGE AT TANDEM FUEL PUMP. THE REPLACEMENT OF FUEL PUMP WILL NOT CORRECT WEEP HOLE LEAKAGE OF FLUID LEAK. CHP, CTP, CXP, CHU, CXU, GU, LEU, MRU, TD, CMM, CMH MODELS. *PE
FSB-844-003
MACK TRUCK: PASSENGER DOOR PEEP WINDOW IS LOOSENING FROM DOOR. THIS MAY RESULT IN THE WINDOW BUTYL TAPE SOFTENING BECAUSE OF HIGH TEMPERATURES. *PE
PI-0746
MACK TRUCKS: ON CERTAIN TRUCKS (CHU, CXU GU TD), ALL AFTERTREATMENT DIESEL EXHAUST FLUID (DEF) COOLANT HOSES ARE TO BE REPLACED. *PE
FSB-491-029
MACK TRUCKS: THERE ARE CRACKS IN A STEEL OIL TUBE THAT CAN LEAD TO LEAKING. *RM UPDATED 2/21/12. *PE
SP-386-013
MACK: THE FUEL LEVEL SENDER IS INCORRECTLY INSTALLED AND CAN CAUSE INCORRECT FUEL LEVEL READINGS IN THE INSTRUMENT PANEL. *RM UPDATED 9/27/2011. *PE
SP-652-006
MACK TRUCKS: TORQUE ROD TO MOUNTING BRACKET BOLTS WERE INSTALLED INCORRECTLY. THE BOLTS WERE INSTALLED IN AN OPPOSING MANNER. *RM
FSB-258-026
MACK TRUCKS: THE LOCATION OF THE NITROUS OXYDE SENSOR AND PIPING AROUND IT HAS BEEN CHANGED TO PROTECT IT FROM MOISTURE DAMAGE IF WATER ENTERS THE EXHAUST. *RM
SP-284-030
MACK TRUCKS: THERE ARE ENGINE ECM SOFTWARE UPDATES. *RM
SP-372-010
MACK TRUCKS: THE FUSE IDENTIFICATION DECAL IS BEING CORRECTED. *RM
SP-430-001
MACK TRUCKS: THE TRANSMISSION SHIFT INSTRUCTION LABEL HAS BEEN UPDATED. *RM
SP-252-001
MACK: PROCEDURE TO FIX THE AN INSULATION BLANKET IN THE EXHAUST SYSTEM THAT CAN DETERIORATE OVER TIME. *RM UPDATED 9/12/11. *PE
SP-252-002
MACK: PROCEDURE TO FIX THE AN INSULATION BLANKET IN THE EXHAUST SYSTEM THAT CAN DETERIORATE OVER TIME. *RM UPDATED 9/12/11. *PE
SP-284-029
MACK TRUCKS: THERE IS A NEW ECM SOFTWARE UPDATE. *RM
FSB-370-001
MACK TRUCKS: THE DIAGNOSTIC CONNECTOR MAY BECOME LOOSE. INFORMATION ON REPLACEMENT OF THE DIAGNOSTIC RETAINER CLIP. *RM
SB-262-008
MACK TRUCKS: THERE IS A NEW THERMOSTAT SEAL AND COVER TO PREVENT COOLANT LEAKAGE. *RM
FB-284-027
MACK: THERE ARE ENGINE DIAGNOSTIC TROUBLE CODES AND THERE MAY NEED TO BE A SOFTWARE UPDATE. *RM
SB-214-024
MACK TRUCKS: IF THERE IS A FAILED OUTER VALVE SPRING THERE IS A REPLACEMENT PROCEDURE. *RM
SB-258-021-2
MACK: DIESEL EXHAUST FLUID PUMP, REPAIR. ON CERTAIN TRUCKS, REPAIRS HAS BEEN AUTHORIZED ON DIESEL EXHAUST FLUID (DEF) PUMP. THE ONLY EXCEPTION FOR THIS PROCEDURE IS TO REPLACE HEATING BRACKET ON DEF PUMP WHICH IS NOT A SERVICEABLE COMPONENT. NO PARTS AVAILABLE FOR THE DEF PUMP. NO MODEL YEARS LISTED. *PE UPDATED 5/23/11. *PE
SB-465-001
MACK TRUCKS: THERE ARE NEW REVISED TORQUE PROCEDURES TO PREVENT THE BULL GEAR MOUNTING SCREWS FROM LOOSENING. *RM
SB-535003
MACK TRUCK: PARKING BRAKE ALERT. THE NEW ALERT IS MEANT TO INFORM THE VEHICLE OPERATOR THAT THE PARKING BRAKE HAS NOT BEEN APPLY WHILE ATTEMPTING TO EXIT THE VEHICLE. MODELS CXU, CHU, GU, AND TD. NO MODEL YEARS LISTED. *PE
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.