Vehicle report

2021 MACK TE

Compare every MACK TE yearNHTSA and EPA records

Service bulletins

122 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

CBR-2139 202405

Service Bulletin/Repair Instructions

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head. A new and improved fuel galley plug has been developed to resolve this issue.

CBR-1008 202404

Service Bulletin/Repair Instructions

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

CBR-2013 202404

Service Bulletin/Repair Instructions

CBR: Turbo Compound (TC) Hot Side Noise, Diagnostic Information.

CBR-2139 202403

Service Bulletin/Repair Instructions

CBR: Vehicles built with an 11 liter engine may experience a complaint of excessive fuel in the oil. It is possible that the source of the fuel is the rear fuel galley plug in the cylinder head.

CBR-2350 202402

Service Bulletin/Repair Instructions

CBR -Telematics Gateway (TGW) Connect Ability Issues

CBR-2014 202402

Service Bulletin/Repair Instructions

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

CBR-202 202402

Service Bulletin/Repair Instructions

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

CBR-2347 202402

Service Bulletin/Repair Instructions

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

CBR-2333 202401

Service Bulletin/Repair Instructions

CBR: TGW Will Not Connect After SIM Card Replacement

CBR-2016 202401

Service Bulletin/Repair Instructions

CBR: Frame Or Cab Lean

CBR-2320 202312

Service Bulletin/Repair Instructions

CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.

PSM23m2na71

Service Bulletin/Repair Instructions

Parts Sales and Marketing Bulletin: Mack Trucks is excited to announce an additional year warranty program on REMACK AMT mDRIVE Complete Transmissions. This extended warranty of 3 years or 350,000 miles on the transmission will be applicable when dealer installed, required parts are installed and is registered via eService.

M-465-001 202311

Service Bulletin/Repair Instructions

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

CBR-399 202310

Service Bulletin/Repair Instructions

CBR: Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster

M-258-014 202309

Service Bulletin/Repair Instructions

TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement

CBR-2131 202308

Service Bulletin/Repair Instructions

CBR: Intermittent Diagnostic Trouble Codes U02A3,U029D, U029E - USE FOR NEW VEHICLES (US21+OBD22 Emissions)

M728-005A 202308

Service Bulletin/Repair Instructions

TSB: Barksdale Leveling Valve, Leak Test

CBR-2112 202307

Service Bulletin/Repair Instructions

CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission

CBR-2303 202307

Service Bulletin/Repair Instructions

CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions

KC-2289

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) P103200: Particulate Matter Sensor Removed from Exhaust - US21+OBD22 Emissions

KC-2292

Service Bulletin/Repair Instructions

Vehicles Equipped With Chalmers Suspension - Frame Bracket Hardware Loose or Interfering

KC-2043 Rev 4

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software (MSW) Information - Improvement List, Through June 2023 - US21+OBD2020 Emissions

KC-2116 Rev 8

Service Bulletin/Repair Instructions

Mack NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions

KC-2158 Rev 6

Service Bulletin/Repair Instructions

CBR - Mack Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions

KC-2050

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) P225C00 : NOx1 Sensor Stuck High - US17+OBD2019 And Newer Emissions

KC-331-Ver6

Service Bulletin/Repair Instructions

CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines

KC-2012-Ver3

Service Bulletin/Repair Instructions

CBR: SNM 20-005 - HD Disc Brake Rotor Upgrade

KC-503-Ver3

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated

KC-2263-Ver5

Service Bulletin/Repair Instructions

CBR: Timing Gear Plate Repair. This solution provides supplementary information to be used when installing a Timing Gear Plate with Integrated Seal.

KC-2229-Ver2

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode

KC-474-Ver5

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19

KC-2264

Service Bulletin/Repair Instructions

CBR: Mack Chassis - Allison Reduced Engine Load At A Stop (RELS) Diagnostic Trouble Code P071a Or P07ce - GR,TE,LR Models - Non-Split/Drop Box PTO

M-773-005a

Service Bulletin/Repair Instructions

TSB: Hub Cap, Leaking

KC-2259

Service Bulletin/Repair Instructions

Oil In Coolant - Cross Contamination From Oil Cooler - 13L VGT Engines

M-831-001

Service Bulletin/Repair Instructions

New TSB Door harness bracket

M-773-005

Service Bulletin/Repair Instructions

New TSB- Hub cap leaking

KC-2128

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software Information - Improvement List (Change Log), March 2023 – US21+OBD2021 Emissions ONLY

S7627

Service Bulletin/Repair Instructions

Mack MMD Alternator Pulley

KC-2244

Service Bulletin/Repair Instructions

Mack Model TE,LR - Frame Over Height

KC-2254

Service Bulletin/Repair Instructions

Mack Chassis - No Gauge Cluster Backlight

KC-2165

Service Bulletin/Repair Instructions

Mack DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions

M-212-001

Service Bulletin/Repair Instructions

Timing Gear Plate Inspection

KC-2140

Service Bulletin/Repair Instructions

Mack Chassis - P05E662 Park brake Sensor/Switch Circuit Range/Performance, Signal Compare failure - Diagnostic Instructions - US21+OBD21 Emissions

KC-328

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) P208064, P208464, P242B64 and P246F64 Lighting The Malfunction Indicator Lamp (MIL) - US17+OBD19 And Newer Emissions, Model Years 2020 and Newer

M-265-002

Service Bulletin/Repair Instructions

TSB-Charge Air Cooler t-clamp install.

CBR-2131

Service Bulletin/Repair Instructions

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

KC-2139

Service Bulletin/Repair Instructions

fuel in the oil inspection

KC-2201

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software (MSW) Information – October 2022; Improvement List (Change Log) - US21+OBD22 (13L VGT, TC) And US17+OBD22 (11L) Emissions

KC-561

Service Bulletin/Repair Instructions

11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

KC-750

Service Bulletin/Repair Instructions

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

KC-751

Service Bulletin/Repair Instructions

Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.

KC-745

Service Bulletin/Repair Instructions

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1

KC-2112

Service Bulletin/Repair Instructions

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

KC-2143

Service Bulletin/Repair Instructions

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

KC-405

Service Bulletin/Repair Instructions

Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.

KC-399

Service Bulletin/Repair Instructions

Vehicle Overspeed Warning Comes Active At A Lower Speed Than Expected; Vehicle Overspeed Warning In Driver Information Display (DID) - Model Year 2018 And Newer With New Style Instrument Cluster.

KC-733

Service Bulletin/Repair Instructions

Back Office Mack Chassis - Secondary Gauge Set Up - Model Year 2018 and Newer.

KC-735

Service Bulletin/Repair Instructions

Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,

KC-736

Service Bulletin/Repair Instructions

(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).

KC-2107

Service Bulletin/Repair Instructions

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.

KC-2116

Service Bulletin/Repair Instructions

NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-2157

Service Bulletin/Repair Instructions

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-2158

Service Bulletin/Repair Instructions

Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-731

Service Bulletin/Repair Instructions

Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

KC-2131

Service Bulletin/Repair Instructions

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

KC-2171

Service Bulletin/Repair Instructions

Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer

KC-714

Service Bulletin/Repair Instructions

Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit

KC-698

Service Bulletin/Repair Instructions

Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination

KC-699

Service Bulletin/Repair Instructions

Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information

KC-700

Service Bulletin/Repair Instructions

Mack Chassis - Automated Manual Transmission Model F ( AMT-F, mDrive ) - Short Transmission Replacement; Calibration And/Or Shifting Problems Following Replacement Of A Short Transmission - US17+OBD2016 And Newer Emissions, Model Year 2018 And Newer

KC-686

Service Bulletin/Repair Instructions

(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)

KC-663

Service Bulletin/Repair Instructions

Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions

KC-644

Service Bulletin/Repair Instructions

Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer

KC-648

Service Bulletin/Repair Instructions

Mack - PTO Pump Speed Calculator

KC-651

Service Bulletin/Repair Instructions

Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService

KC-652

Service Bulletin/Repair Instructions

Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines

KC-2169

Service Bulletin/Repair Instructions

Low Voltage Disconnect (LVD), Function Description

KC-2170

Service Bulletin/Repair Instructions

Electronically Controlled Suspension (ECS) Losing Air Pressure

KC-2172

Service Bulletin/Repair Instructions

No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"

KC-2161

Service Bulletin/Repair Instructions

DEF Pump Cycling periodically Hours After Key Off

KC-633

Service Bulletin/Repair Instructions

Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer

KC-626

Service Bulletin/Repair Instructions

Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed

KC-627

Service Bulletin/Repair Instructions

Premium Tech Tool ( PTT ) Training Materials And Support Tools

KC-587

Service Bulletin/Repair Instructions

Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs

KC-552

Service Bulletin/Repair Instructions

Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning – US10 And Newer Chassis

KC-478

Service Bulletin/Repair Instructions

Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer

KC-415

Service Bulletin/Repair Instructions

Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer

S7567

Service Bulletin/Repair Instructions

EPRV Delete & Fuel Rail Pressure Sensor Update

KC-383

Service Bulletin/Repair Instructions

Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code ( DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer

KC-391

Service Bulletin/Repair Instructions

Noise On The AM Radio Band; Thumping, Ticking, Fluttering Sound On AM Radio Band - Model Year 2018 And Newer

KC-401

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer

KC-402

Service Bulletin/Repair Instructions

Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer

KC-406

Service Bulletin/Repair Instructions

Dye Test Procedure; Fuel System Leak Check - Common Rail Fuel System - US17+OBD16 And Newer Emissions, Common Model Year 2018 And Newer

KC-354

Service Bulletin/Repair Instructions

Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster Display

SNM22-001

Service Bulletin/Repair Instructions

TC Engine Turbochargers

KC-286

Service Bulletin/Repair Instructions

Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)

KC-2043

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software (MSW) Information - Improvement List, November 2021 - US21+OBD2020 Emissions

KC-275

Service Bulletin/Repair Instructions

(Back Office Only) Vehicles Equipped With A Turbo Compound Engine - Report Of Frequent Air Compressor Cycling. Secondary Air System Air Pressure Decreases Slowly When Engine Is At Low Idle - US17+OBD16 And Newer Emissions, Model Year 2018 And Newer

KC-238

Service Bulletin/Repair Instructions

Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer

GDC21-011

Service Bulletin/Repair Instructions

Exhaust Gas Temperature Sensor Circuit Range/Performance

KC-145

Service Bulletin/Repair Instructions

Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer

KC-119

Service Bulletin/Repair Instructions

Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020

KC-167

Service Bulletin/Repair Instructions

Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer

KC-159

Service Bulletin/Repair Instructions

Trucks Equipped With A Cummins Engine - Engine Preheat Icon Does Not Illuminate In The Instrument Cluster (IC) During Engine Pre-heat (Intake Air Heater) Operation - Vehicles With 2018 Instrument Cluster Update, Model Year 2018 And Newer

KC-163

Service Bulletin/Repair Instructions

Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer

KC-193

Service Bulletin/Repair Instructions

Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY

KC-2154

Service Bulletin/Repair Instructions

Mack LR And TE Models - Odometer Reading Increase

KC-130

Service Bulletin/Repair Instructions

Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions

KC-136

Service Bulletin/Repair Instructions

Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions

KC-124

Service Bulletin/Repair Instructions

Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer

KC-115

Service Bulletin/Repair Instructions

Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting

S7610

Service Bulletin/Repair Instructions

Bump Stop Interference with Brake Slack

SNM21-006

Service Bulletin/Repair Instructions

Remote Software Downloads

S7576

Service Bulletin/Repair Instructions

VECU Software Update

CBR-15

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions

FSB 511-010

Service Bulletin/Repair Instructions

Disc Brake Rotor, Replacement

SNM21-001

Service Bulletin/Repair Instructions

Improved method for determining which DTC to troubleshoot in a MIL on situation

S7552

Service Bulletin/Repair Instructions

Incorrect Data on Door Label Set

K53338075

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer

K47547856

Service Bulletin/Repair Instructions

Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) - US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit

K01157283

Service Bulletin/Repair Instructions

Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer

S7454

Service Bulletin/Repair Instructions

Modify Air Dryer TCOV

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.