Vehicle report

2017 MACK TERRAPRO (MRU)

Service bulletins

116 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

CBR-1008 202404

Service Bulletin/Repair Instructions

CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.

CBR-2350 202402

Service Bulletin/Repair Instructions

CBR -Telematics Gateway (TGW) Connect Ability Issues

CBR-2014 202402

Service Bulletin/Repair Instructions

CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.

CBR-202 202402

Service Bulletin/Repair Instructions

CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.

CBR-2347 202402

Service Bulletin/Repair Instructions

CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).

CBR-2333 202401

Service Bulletin/Repair Instructions

CBR: TGW Will Not Connect After SIM Card Replacement

CBR-2016 202401

Service Bulletin/Repair Instructions

CBR: Frame Or Cab Lean

CBR-2320 202312

Service Bulletin/Repair Instructions

CBR: For vehicles equipped with an 11L engine, the plastic saddle bracket holding the a/c line on the left side of the engine may move excessively and rub the area where it secures the line.

M-465-001 202311

Service Bulletin/Repair Instructions

TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.

U111 202309

Service Bulletin/Repair Instructions

Owner Notification Letter, Extended Warranty Coverage U111. The Fuel Control Module is the component provided coverage under this warranty extension.

U112 202309

Service Bulletin/Repair Instructions

Owner Notification Letter, Extended Warranty Coverage U112. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.

U113 202309

Service Bulletin/Repair Instructions

Owner Notification Letter, Extended Warranty Coverage U113. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.

CBR-570 202309

Service Bulletin/Repair Instructions

CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults

M-258-014 202309

Service Bulletin/Repair Instructions

TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement

M728-005A 202308

Service Bulletin/Repair Instructions

TSB: Barksdale Leveling Valve, Leak Test

CBR-2112 202307

Service Bulletin/Repair Instructions

CBR: Programming Failure - Chassis With Cummins Engine And An Allison Transmission

CBR-2303 202307

Service Bulletin/Repair Instructions

CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions

KC-331-Ver6

Service Bulletin/Repair Instructions

CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines

KC-503-Ver3

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated

KC-2229-Ver2

Service Bulletin/Repair Instructions

CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode

KC-474-Ver5

Service Bulletin/Repair Instructions

CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19

KC-2269

Service Bulletin/Repair Instructions

CBR: 11L Engines, Non-Common Rail - Air Compressor Coolant Pipe, Parts Substitution - US14+OBD13 To US14+OBD16

M-170-001

Service Bulletin/Repair Instructions

TSB: Stock Vehicle Storage and Maintenance

M-170-002

Service Bulletin/Repair Instructions

TSB: New Vehicle Safety Certification Requirements for Vehicles, U.S. and Canada

M-170-003

Service Bulletin/Repair Instructions

TSB: Vibration Diagnostics

KC-2244

Service Bulletin/Repair Instructions

Mack Model TE,LR - Frame Over Height

KC-2254

Service Bulletin/Repair Instructions

Mack Chassis - No Gauge Cluster Backlight

M-212-001

Service Bulletin/Repair Instructions

Timing Gear Plate Inspection

KC-859

Service Bulletin/Repair Instructions

Mack Chassis - Fault Code List / Engine Control Module (ECM), Aftertreatment Control Module (ACM), Electrical System Version 4 Diagnostic Trouble Codes (DTC) Model Year 2013 - 2017

M-265-002

Service Bulletin/Repair Instructions

TSB-Charge Air Cooler t-clamp install.

M-375-001

Service Bulletin/Repair Instructions

2009 Document reformatted to be published as a TSB in Impact. Cab Roof Harness Repair and Pass-Through Hole Modification

M-451-002

Service Bulletin/Repair Instructions

2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles

M-652-001

Service Bulletin/Repair Instructions

2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications

KC-561

Service Bulletin/Repair Instructions

11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions

KC-750

Service Bulletin/Repair Instructions

US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.

KC-751

Service Bulletin/Repair Instructions

Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.

KC-745

Service Bulletin/Repair Instructions

Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1

KC-2112

Service Bulletin/Repair Instructions

Programming Failure - Chassis With Cummins Engine And An Allison Transmission

KC-2143

Service Bulletin/Repair Instructions

(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).

KC-405

Service Bulletin/Repair Instructions

Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.

KC-735

Service Bulletin/Repair Instructions

Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,

KC-736

Service Bulletin/Repair Instructions

(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).

KC-2107

Service Bulletin/Repair Instructions

DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.

KC-2116

Service Bulletin/Repair Instructions

NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-2157

Service Bulletin/Repair Instructions

Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-2158

Service Bulletin/Repair Instructions

Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-2165

Service Bulletin/Repair Instructions

DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.

KC-731

Service Bulletin/Repair Instructions

Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer

KC-2131

Service Bulletin/Repair Instructions

USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E

KC-2171

Service Bulletin/Repair Instructions

Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer

KC-714

Service Bulletin/Repair Instructions

Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit

KC-698

Service Bulletin/Repair Instructions

Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination

KC-699

Service Bulletin/Repair Instructions

Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information

KC-686

Service Bulletin/Repair Instructions

(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)

KC-678

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16, US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019

KC-663

Service Bulletin/Repair Instructions

Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions

KC-644

Service Bulletin/Repair Instructions

Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer

KC-648

Service Bulletin/Repair Instructions

Mack - PTO Pump Speed Calculator

KC-651

Service Bulletin/Repair Instructions

Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService

KC-652

Service Bulletin/Repair Instructions

Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines

KC-2169

Service Bulletin/Repair Instructions

Low Voltage Disconnect (LVD), Function Description

KC-2170

Service Bulletin/Repair Instructions

Electronically Controlled Suspension (ECS) Losing Air Pressure

KC-2172

Service Bulletin/Repair Instructions

No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"

KC-2161

Service Bulletin/Repair Instructions

DEF Pump Cycling periodically Hours After Key Off

KC-633

Service Bulletin/Repair Instructions

Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer

KC-626

Service Bulletin/Repair Instructions

Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed

KC-627

Service Bulletin/Repair Instructions

Premium Tech Tool ( PTT ) Training Materials And Support Tools

KC-587

Service Bulletin/Repair Instructions

Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs

KC-634

Service Bulletin/Repair Instructions

Model Year 2017, 2018 - US17 Emission Engines - The ( Donaldson ) Fuel Filter - Part Number P550529 - " Cannot " Be Used

KC-552

Service Bulletin/Repair Instructions

Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning – US10 And Newer Chassis

KC-478

Service Bulletin/Repair Instructions

Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer

KC-450

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017

KC-415

Service Bulletin/Repair Instructions

Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer

KC-417

Service Bulletin/Repair Instructions

Mack Chassis - Air System Schematics For Models - MRU, LEU And ( LR ) Using The Same Schematic As the LEU

KC-383

Service Bulletin/Repair Instructions

Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code ( DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer

KC-401

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer

KC-402

Service Bulletin/Repair Instructions

Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer

KC-354

Service Bulletin/Repair Instructions

Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster Display

KC-361

Service Bulletin/Repair Instructions

Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019

KC-331

Service Bulletin/Repair Instructions

Model Year 2017, 2018 - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines

KC-286

Service Bulletin/Repair Instructions

Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)

KC-247

Service Bulletin/Repair Instructions

Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)

KC-251

Service Bulletin/Repair Instructions

Mack Chassis - Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 (Non-Common Rail Fuel System) Emissions, Common Model Years 2016 and 2017

KC-238

Service Bulletin/Repair Instructions

Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer

GDC21-011

Service Bulletin/Repair Instructions

Exhaust Gas Temperature Sensor Circuit Range/Performance

KC-145

Service Bulletin/Repair Instructions

Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer

KC-119

Service Bulletin/Repair Instructions

Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020

KC-73

Service Bulletin/Repair Instructions

Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017

KC-998

Service Bulletin/Repair Instructions

Diagnostic Trouble Code (DTC) U3017 - OBD2015/16 Model Year ( MY ) 2016/2017 Vehicles

KC-167

Service Bulletin/Repair Instructions

Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer

KC-163

Service Bulletin/Repair Instructions

Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer

KC-164

Service Bulletin/Repair Instructions

Mack Chassis - Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017

KC-193

Service Bulletin/Repair Instructions

Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY

KC-130

Service Bulletin/Repair Instructions

Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions

KC-136

Service Bulletin/Repair Instructions

Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions

KC-124

Service Bulletin/Repair Instructions

Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer

KC-126

Service Bulletin/Repair Instructions

Engine Control Module (EMS) Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019

KC-115

Service Bulletin/Repair Instructions

Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting

KC-112

Service Bulletin/Repair Instructions

Mack Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017)

KC-692

Service Bulletin/Repair Instructions

Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit

CBR-15

Service Bulletin/Repair Instructions

Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions

KC-544

Service Bulletin/Repair Instructions

Model Year 2017, 2018 - ** Tech Tip ** TT - 000 - 2017 GPS Inoperative Message In DID ( Driver Information Display ) - Telematics Gateway ( TGW )

FSB 491-032

Service Bulletin/Repair Instructions

Transmission Oil Cooler Hose, Replacement

FSB 237-021

Service Bulletin/Repair Instructions

Valve, Common Rail, Removal

K59554255

Service Bulletin/Repair Instructions

EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit

K01157283

Service Bulletin/Repair Instructions

Front Accessory Drive Noise, Alternator Belt Wear, Alternator Belt Tensioner Failure - Model Year 2017 And Newer

K25588222

Service Bulletin/Repair Instructions

Model Year ( MY ) 2017, 2018 - US17 GHG Emissions Engine - Common Rail Fuel Injector - Electrical Test

M0068

Service Bulletin/Repair Instructions

EC0020C Cabover, Analysis & SCR Hardware Replacement - 2 Box

K30024143

Service Bulletin/Repair Instructions

Mack Chassis - Oil Diluted With Fuel; Fuel In Oil, Diagnostic Information - All Emissions Prior To US17+OBD16 (Common Rail Fuel System), Model Year 2017 And Older

K23315031

Service Bulletin/Repair Instructions

Fuel Tank Strap Insulator Design Update; Fuel Tank Strap Appearance Changed

K72614548

Service Bulletin/Repair Instructions

Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY

K01050303

Service Bulletin/Repair Instructions

Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY

K04342327

Service Bulletin/Repair Instructions

Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY

K58557784

Service Bulletin/Repair Instructions

Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis

FSB284064

Service Bulletin/Repair Instructions

ECM and ACM Reprogramming, OBD2015

PI0871A

Service Bulletin/Repair Instructions

SOFTWARE UPDATES WITH ENHANCEMENTS ARE AVAILABLE FOR THE ENGINE CONTROL MODULE (ECM) FOR MACK MP7, MP8, AND MP10 ENGINES WITH US2016 EMISSION LEVEL ON VEHICLES BUILT FROM JANUARY 4, 2016 TO MAY 6, 2016.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.