Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
CBR-1008 202404
CBR: Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F, mDrive) Missing X1 Value In VDA And Default Settings Guidelines, ParameterP1AOB; Fault Code P1052-54, Error 40,Or Error 18 Encountered During Clutch Or Tran.
CBR-2350 202402
CBR -Telematics Gateway (TGW) Connect Ability Issues
CBR-2014 202402
CBR - Driveline Noise, Suspension Ride Height Too High, Suspension Will Not Exhaust - Chassis Built 2016w01 And Newer.
CBR-202 202402
CBR - Automated Manual Transmission ( AMT ) Flywheel Pilot Bearing Wear On Input Shaft.
CBR-2347 202402
CBR - Active "Set Park Brake" Message On Drivers Information Display (DID).
CBR-2333 202401
CBR: TGW Will Not Connect After SIM Card Replacement
M-465-001 202311
TSB: Mack Trucks now offer an improved HD Inter-Axle Through Shaft for the CRD 125, 150, 180, and 200 family carriers. The new HD shaft went into production on January 23rd, 2023 for 2.54 - 3.50 axle ratios and April 1st, 2023 for 3.56 - 3.98 ratios. The new HD through shaft is an upgrade over the current standard shaft and can now be used as a replacement part instead of the standard shaft. The new HD shaft has a new design to increase strength, longevity and life over the standard shaft.
CBR-206 202310
CBR: Vehicle Speed Factor (K-Factor) Programming - Speed Factor Value Incorrect When Calculated In Premium Tech Tool (PTT); Speedometer Reading Incorrectly Following A Change To Vehicle Speed Factor - US17+OBD16 And Newer Emissions, Common Model Year 2018.
U111 202309
Owner Notification Letter, Extended Warranty Coverage U111. The Fuel Control Module is the component provided coverage under this warranty extension.
U112 202309
Owner Notification Letter, Extended Warranty Coverage U112. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
U113 202309
Owner Notification Letter, Extended Warranty Coverage U113. The Pre-SCR NOx Sensor is the component provided coverage under this warranty extension.
CBR-570 202309
CBR: Model Year 2017, 2018 - US17GHG Common Rail Fuel System Component Electrical Faults
M-258-014 202309
TSB: Aftertreatment Diesel Exhaust Fluid (DEF) Tank, Level Sensor, Replacement
M-141-001 202308
TSB: Air Restriction Indicator
M728-005A 202308
TSB: Barksdale Leveling Valve, Leak Test
CBR-2303 202307
CBR: Mack DEF Dosing Valve Diagnostic Trouble Codes (DTC) P202D00, P208E00, P103B00 - US10+OBD13 And Newer Emissions
KC-331-Ver6
CBR: Model Year 2017 to Current - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-503-Ver3
CBR: Automated Manual Transmission ( AMT ) -Transmission Electronic Control Unit ( TECU ) MID130 PSID 29 FMI 7 /P10AE81 Fault Codes Being Generated
KC-2229-Ver2
CBR: Automated Manual Transmission (AMT) Transmission Kickdown Mode
KC-474-Ver5
CBR: Diagnostic Trouble Code (DTC) P215A-64, Fault Code SPN 84 FMI 19
M-265-002
TSB-Charge Air Cooler t-clamp install.
M-451-002
2009 Document reformatted to be published as a TSB in Impact. Axle Carrier Pinion Angles
M-652-001
2009 Document reformatted to be published as a TSB in Impact. Axle Alignment Specifications
KC-561
11L, 13L, And 16L Engine Oil Analysis Specifications - US10 And Newer Emissions
KC-750
US10 Emission Engines - Diagnostic Trouble Code ( DTC ) SPN 1231 FMI 9 Troubleshooting.
KC-751
Vehicles Equipped With An Automated Manual Transmission Model D or F ( AMT-D, AMT-F ) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer.
KC-745
Automated Manual Transmission ( AMT ) I-Shift / mDRIVE - Ribbon Harness Replacement - Speed Sensor Bolts, Possible Fault Codes P1058 - 21 Or MID 130 PID 161 FMI 1
KC-2112
Programming Failure - Chassis With Cummins Engine And An Allison Transmission
KC-2143
(Back Office) - Cruise Control Inoperative After Updating Software VECU5 Without ESP Package (UESP).
KC-405
Warranty Automated Manual Transmission ( AMT, I-Shift, mDrive ) Control Housing Assembly; Guidelines For Filing A Claim For Chassis Return Visit With Transmission Issues After A Repair Requiring Control Housing Removal And Reinstallation - US07 And N.
KC-735
Premium Tech Tool (PTT) - Message For Data Mismatch, Product Configuration Mismatch; Instruction To Run An Accessory Kit Displayed When Attempting To Run Diagnostics For Diagnostic Trouble Codes (DTC) Or Programming - US10+OBD13 And Newer Emissions,
KC-736
(Back Office Only) - Engine Brake Vibration When In High Setting - 13L Engine With Variable Geometry Turbo ( VGT ) - US17 And Newer Emissions (Common Rail Fuel System).
KC-2107
DEF Level (UQLS) Sensor Troubleshooting Guide - US17+OBD16 Emissions and Newer.
KC-2116
NOx Sensor Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2157
Aftertreatment Hydrocarbon Injector (AHI) Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2158
Selective Catalytic Reduction (SCR) Muffler Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-2165
DEF Pump Troubleshooting Guide - US10+OBD13 And Newer Emissions.
KC-731
Mack Chassis - Equipped With An Automated Manual Transmission Model D or F (mDrive, AMT-D, AMT-F) - Transmission Oil Leakage From Transmission Input Shaft Seal Or Output Shaft Seal - US10 And Newer Emissions, Common Model Years 2010 And Newer
KC-2131
USE FOR NEW VEHICLES (US21+OBD22 Emissions) - Intermittent Diagnostic Trouble Codes U02A3, U029D, U029E
KC-2171
Temperature Sensor Troubleshooting Guide - US10+OBD13 And Newer
KC-714
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) - P020113, P020213, P020313, P020413, P020513, P020613, Cylinders 1 Through 6 Injector A Open Circuit
KC-698
Mack Chassis - Diesel Exhaust Fluid ( DEF ) System Cleaning/Flush After DEF Pump Failure Or System Contamination
KC-699
Mack Chassis - Bendix Vendor Configuration Program ( VCP ) Software Download Information
KC-686
(Back Office Only) Mack Chassis - Cruise Control Inoperative After Disabling The Electronic Stability Program (ESP)
KC-678
Diagnostic Trouble Codes ( DTC ) P2080, P2084, P242B Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD16, US17+OBD16, And US17+OBD18 Emissions, Model Years 2017 To 2019
KC-663
Emcon (Spark Assist) Engine Aftertreatment System Troubleshooting Check Sheet - US07 Emissions
KC-644
Manual Compression Test Adapter For Engines With Stainless Steel Injector Sleeves (Conical Tip Injectors) - US07 And Newer Emissions, Model Year 2008 And Newer
KC-648
Mack - PTO Pump Speed Calculator
KC-651
Mack Dealer Support Communication - Selecting The Proper SR Area For Creating An eService
KC-652
Mack Low Oil Pressure Diagnostic Process For 11 Liter Engines
KC-2169
Low Voltage Disconnect (LVD), Function Description
KC-2170
Electronically Controlled Suspension (ECS) Losing Air Pressure
KC-2172
No Start Condition After Over The Air Programing - VECU5 No Start "Safe State"
KC-2161
DEF Pump Cycling periodically Hours After Key Off
KC-633
Mack Chassis - Front Hub With Unit-Bearings ( Unitized Wheel Bearings ), Inspection Information And Guidelines - Commonly Model Year 2008 And Newer
KC-626
Mack Chassis - Vehicles Equipped With An Automated Manual Transmission Model F ( AMT-F, mDrive ), Premium Tech Tool ( PTT ) Gearbox Calibration Failure; Gearbox Calibration Operation Stops And Fails At 33% When Run With Transmission Removed
KC-627
Premium Tech Tool ( PTT ) Training Materials And Support Tools
KC-587
Mack Chassis - SNM15-027 A/C Compressor Inspection Required For Warranty Repairs
KC-634
Model Year 2017, 2018 - US17 Emission Engines - The ( Donaldson ) Fuel Filter - Part Number P550529 - " Cannot " Be Used
KC-552
Aftertreatment Control Module ( ACM ) Diagnostic Trouble Codes ( DTC ) U0001-88 and U0010-88 Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning â US10 And Newer Chassis
KC-478
Variable Geometry Turbocharger ( VGT ) Function Test ( 2551-08-03-02 ), OBD13 Model Year ( MY ) 2014 And Newer
KC-450
Diagnostic Trouble Codes ( DTC ) P20EE, P207F And P103C, Diagnostic Procedure - REPLACES GUIDED DIAGNOSTICS IN PREMIUM TECH TOOL ( PTT ) - US10+OBD2013 to US14+OBD2016 (Non-Common Rail) Emissions, Commonly Model Years 2014 To 2017
KC-415
Diagnostic Trouble Code ( DTC ) P26E8 Intermittently Lighting The Malfunction Indicator Lamp ( MIL ); Possible Derate Warning - US10+OBD13 And Newer Emissions, Model Year 2014 And Newer
KC-383
Mack Chassis - Equipped With Bendix Fusion, With Or Without Lane Departure Warning ( LDWS ) - Diagnostic Trouble Code ( DTC ) SPN 70 FMI 9, Bendix Code 64 With Possible "Lane Departure Warning Malfunction" Message - US17 And Newer
KC-401
Diagnostic Trouble Codes (DTC) P24F600 Or P24F700 - US14+OBD15 Emissions And Newer, Model Year 2016 And Newer
KC-402
Volvo Chassis - Diagnostic Trouble Code (DTC) SA 0 FMI 0 or SPN 0 FMI 0 Present On Fault Code Readout - US10 And Newer Emissions, Model Year 2011 And Newer
KC-354
Volvo Chassis - Certain Volvo Trucks Built After January 11, 2016 May Experience an Issue with the Instrument Cluster Display
KC-361
Mack Chassis - Drive Axle Brake Chamber Rubbing Frame Or Brake Drum - Vehicles Built Between 7 July 2014 And 23 August 2019
KC-331
Model Year 2017, 2018 - Fuel Filter Change ( Primary And Secondary ) For The EM - USA17 Emission Engines
KC-286
Mack Chassis - FSB 563-008 Plugs, Pressure Protection Manifold - New Brass Plugs For Noregon Pressure Protection Manifold (PPM)
KC-247
Mack Chassis - Diagnostic Trouble Codes ( DTC's ) P24A0 And P249F Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15, US14+OBD16 (Common Model Years 2016 And 2017), US17+OBD16 And Newer ( Common Rail Fuel System, Model Year 2018)
KC-251
Mack Chassis - Diagnostic Trouble Code ( DTC ) P249C Intermittently Lighting The Malfunction Indicator Lamp ( MIL ) - US14+OBD15 And US14+OBD16 (Non-Common Rail Fuel System) Emissions, Common Model Years 2016 and 2017
KC-238
Mack Chassis - Where To Find The Body Builder Portal - Body Builder Manual ( BBM ) Information - US04 And Newer Emissions, Model Year 2008 And Newer
GDC21-011
Exhaust Gas Temperature Sensor Circuit Range/Performance
KC-145
Automated Manual Transmission (AMT) (Spigot Bearing) Input Shaft Repair Kit And Shim Kit, Part Number Information, Reference Guide - US07 And Newer Emissions, Model Year 2008 And Newer
KC-119
Mack Chassis - Equipped With An Automated Manual Transmission (mDrive, AMT) AMT-C, AMT-D Or AMT-F - Transmission Oil Specifications - Model Years 2010 To 2020
KC-73
Mack Chassis - Disabling The Driver ID; Removing the Driver ID Prompt - US07 To US14+OBD16 Emissions, Model Years 2008 To 2017
KC-998
Diagnostic Trouble Code (DTC) U3017 - OBD2015/16 Model Year ( MY ) 2016/2017 Vehicles
KC-167
Premium Tech Tool (PTT) Error Code 43: Service Regeneration Fails To Start; Service Regen Does Not Complete With Error 43 Displayed - US10+OBD13 And Newer Emissions, Common Model Year 2014 And Newer
KC-163
Diesel Fuel Information - Acceptable Biodiesel, Fuel Blend For Summer And Winter - US07 And Newer Emissions, Model Year 2008 And Newer
KC-164
Mack Chassis - Diagnostic Trouble Code ( DTC ) P0422 Lighting The Malfunction Indicator Light ( MIL ) - US14+OBD15 And US14+OBD16 Emissions, Common Model Years 2016 And 2017
KC-193
Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY
KC-130
Air In The Fuel System Tests, Common Rail Fuel System - US17+OBD16 and Newer Emissions
KC-136
Aftertreatment Control Module (ACM) Offline/Not Visible/Missing From Control Unit Information in Premium Tech Tool (PTT) - US10+OBD13 And Newer Emissions
KC-124
Automated Manual Transmission Gearbox Will Not Shift To High Range After Gearbox Repair; MID 130 PSID 24 FMI 1, P1072-92 Unintentional Disengagement Of High Range - US07 And Newer Emissions, Model Year 2008 And Newer
KC-126
Engine Control Module (EMS)Â Software (MSW) Information - November 2019; Improvement List (Change Log) And Explanations For Issues And Diagnostic Trouble Codes (DTC, Fault Codes) US17+OBD2016 And US17+OBD18 Emissions, Model Years 2018 And 2019
KC-115
Automated Manual Transmission ( AMT ) ( I-Shift, mDRIVE ) Equipped Chassis, OBD13 And Newer - Light Turbo Surge ( Chuff ) During Skip Shifting
KC-112
Mack Chassis - Diagnostic Trouble Code ( DTC ) P05EB, Diagnostic And Repair Information - US14+OBD15 And US14+OBD16 (Commonly Model Years 2016 And 2017)
KC-692
Lighting Control Module ( LCM ) Replacement - Refer To Technical Parts Information ( TPI ) 364 - 034 Control Unit
KC-992
Model Year 2016, 2017 Chassis Equipped With A Fuller 10 Speed Transmission Displaying Error Message " Neutral Not Secured " While Attempting A Parked Regeneration Or NOx Conversion Test
CBR-15
Diagnostic Trouble Codes (DTC) For The Engine Pre-Heat Relay: Supplementary Instructions
KC-544
Model Year 2017, 2018 - ** Tech Tip ** TT - 000 - 2017 GPS Inoperative Message In DID ( Driver Information Display ) - Telematics Gateway ( TGW )
FSB 491-032
Transmission Oil Cooler Hose, Replacement
FSB 237-021
Valve, Common Rail, Removal
K47547856
Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL) - US14+OBD16, US17+OBD16 And Newer Emissions, Model Year 2017 And Newer - To Be Used For EVERY Visit
K59554255
EXPIRED - Refer To K47547856 - Debranded Solutions - Mack Chassis - Particulate Matter (PM) Sensor Diagnostic Trouble Codes (DTC) Illuminating The Malfunction Indicator Lamp (MIL); Tech Tip TT-014-2016 - US14+OBD16, US17+OBD16 And Newer Emissions, Common Model Year 2017 And Newer - To Be Used For EVERY Visit
K76992557
Aftertreatment Hydrocarbon Injector (AHI, 7th Injector) Changes Between US10 And US17 (GHG17, Common Rail Fuel System) - Chassis Experiencing High soot Accumulation, Abnormal ( Too High, Overtemp, Too Low ) Regeneration Temperatures Following An Aftertreatment Hydrocarbon Injector Nozzle Replacement Procedure
K72614548
Diagnostic Trouble Code ( DTC ) P02FA Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K01050303
Diagnostic Trouble Code ( DTC ) P0471 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K04342327
Diagnostic Trouble Code ( DTC ) P0420 Illuminating The Malfunction Indicator Lamp (MIL) - US17 (GHG17, Common Rail Fuel System) Chassis ONLY
K58557784
Fuel Injector Offset Learning Diagnostic Trouble Codes ( DTC ) / Fault Codes Logged In Engine Control Module ( EMS ); Possible Rough / Uneven Idle - OBD15 Chassis
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.