Vehicle report

2015 MAZDA CX-5

Compare every MAZDA CX-5 yearNHTSA and EPA records

Service bulletins

548 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

SA-041-26

Service Bulletin/Repair Instructions

This SA supersedes the previously issued SA(s) listed below. The changes are noted in Red. SA-061/25 12/17/25 DESCRIPTION If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Devices plugged into the 12V outlet 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple Carplay™/ Android Auto™ will not connect) 6. Over-sized wheels/tires (incorrect GPS location) 7. DTC C0023:14 8. Decorative trim and/or cover on the START/STOP ENGINE button Example 1: Some electrical devices connected to the DLC-2 connector by insurance or mobile phone companies may cause: Battery discharge. The device may disrupt the CAN system battery saver mode. • IDS/MMDS will not communicate with the vehicle due to poor DLC-2 connection. The aftermarket device may cause DLC-2 female terminals to spread open.

01-008-26

Service Bulletin/Repair Instructions

This bulletin supersedes the previously issued bulletin(s) listed below. The changes are noted in Red. 01-008/23 06/05/23 Some vehicles may exhibit rattling noises from the engine compartment and oil leakage from the drive belt auto tensioner. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed. REPAIR PROCEDURE If the tensioner is found to be "No Good" after completing the Drive Belt Auto Tensioner Inspection, replace it with a modified part according to the instructions on MGSS online:

SA-031-26

Service Bulletin/Repair Instructions

DESCRIPTION Some vehicles may require the replacement of a damaged VIN plate or vehicle certification label. To obtain a replacement VIN plate (bulkhead-mounted and visible through the lower-left area of the windshield), contact DAG (Dealer Assistance Group) using VIN Plate Request Form available on One Mazda. To obtain a replacement vehicle certification label (located on the B􀀀pillar or front door), contact your assigned DSM (District Service Manager) to place the order. If DSM contact information is not available, refer to the Dealer & Field Contact Directory.

SA-029-26

Service Bulletin/Repair Instructions

This Service Alert supersedes the previously issued SA listed below: The changes are noted in Red. SA-011/24 02/12/24, 06/06/24, 07/29/24 DESCRIPTION Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers. SCHEDULED MAINTENANCE Refer to the applicable Workshop Manual or Owner's Manual for vehicle -specific manufacturer scheduled maintenance. Workshop Manual - Refer to section 00-00 SCHEDULED MAINTENANCE. Owner's Manual - Refer to section 8 Maintenance and Care. b. Note: Please refer to the information below outlining the services not included in Mazda's Factory Scheduled Maintenance: IMPORTANT: Recommending fluid flushes when not necessary can lead to customer confusion and dissatisfaction. Fluid flushing for preventive maintenance purposes is strongly discouraged, unless otherwise specified in a published procedure (Owner’s Manual, Workshop Manual, Technical Service Bulletin, etc.).

SA-023-26

Service Bulletin/Repair Instructions

This Service Alert supersedes the previously issued M-Tip(s) listed below. The changes are noted in Red text. MT-003/22 03/02/22 DESCRIPTION Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off.

SA-021-26

Service Bulletin/Repair Instructions

This Service Alert supersedes the previously issued SAs and bulletin(s) listed below: The changes are noted below in red. SA-010/23 02/09/23 DESCRIPTION Some customers may experience one or more electrical malfunctions after a vehicle body repair. A newly painted fender stay (2) may be causing a poor front harness (1) ground connection. The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. NOTE: DO NOT paint ground point (3) attachment bolt (4) is seated. NEWLY INSTALLED FRONT FENDER STAY NOTE: CAUTION: If the bolt (4) contact area (3) is painted when the front fender stay (2) is newly replaced, it could cause a malfunction in the PCM. Before painting a newly replaced part, protect the bolt (4) contact area (3) with masking tape (5) as shown in the figure.

SA-005-26

Service Bulletin/Repair Instructions

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method • B. Auxiliary Key Code Cut Method 2019 and newer models require a 10-digit key code to accurately cut keys • 5-digit codes CANNOT be provided for 2019 and newer vehicles (the traditional 5-digit code from the key tag or driver's door lock cylinder is not sufficient and will not be issued for key cutting on these models). • Only Mazda-approved key cutting machines can process these 10-digit codes. • Many older key machines do not support 10-digit codes and cannot be updated to do so. In these cases, dealers will need to purchase one of the newer Mazda-approved key cutting machines capable of handling this requirement. • For a list of current Mazda-approved machines and purchasing options, refer to the Mazda Dealer Equipment Program or view the current Mazda approved key machines below.

SA-001-26

Service Bulletin/Repair Instructions

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

SA-061-25

Service Bulletin/Repair Instructions

07-004-25a

Service Bulletin/Repair Instructions

SA-055-25

Service Bulletin/Repair Instructions

Some vehicles exhibit brake related concerns such as brake noise, brake judder or brake dragging. If you encounter a customer complaint for any one of these symptoms, refer to the following information to understand why symptoms may occur, and to better assist the customer in resolving their specific brake concern. NOTE: Before following this Service Alert repair procedure, ensure published TSBs in MGSS have been completed per model year.

SA-020-25a

Service Bulletin/Repair Instructions

There have been warranty claims submitted for growling or bearing whine noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

SA-051-25

Service Bulletin/Repair Instructions

Noise, Vibration, and Harshness (NVH) Diagnostic Guidelines Diagnostic Guidelines When diagnosing NVH concerns, it is essential to first classify the issue into one of three primary categories: Noise, Vibration, or Harshness. Many customer complaints may involve overlapping symptoms, such as both noise and vibration, so identifying the dominant characteristic is critical. Once the primary symptom is determined, follow the appropriate diagnostic path. For example, if a concern includes both noise and vibration but is related to vehicle speed, the vibration diagnostic path should be followed. When considering component replacement during the diagnostic process, it is best practice to start with the lowest cost or most accessible part unless diagnostic evidence clearly identifies a more expensive or complex component as the root cause. This approach helps minimize repair costs and avoids unnecessary part replacements. For example, a growling or bearing whine noise may be mistakenly attributed to internal components in the differential, transfer unit, or transmission, when the actual source is a wheel bearing. Misdiagnosis like this can lead to unnecessary repairs, added time and cost. To help prevent this, always follow the guidelines in the repair procedure.

SA-052-25

Service Bulletin/Repair Instructions

Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service. Examples of residue or seepage that may not be considered a leak and that may not require repair based on splash shield inspection.

SA-044-25

Service Bulletin/Repair Instructions

For improvement of electrical diagnosis, the SKYACTIV® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIV® vehicles and compare suspect terminal drag with a known good terminal. To measure the voltage/resistance avoiding any terminal damage.

SA-042-25

Service Bulletin/Repair Instructions

SA-039/25

Service Bulletin/Repair Instructions

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection. If a structure's windows create enough of a curve, the concave glass can focus the sun's rays onto a small area and acting like magnifiying glass direct the sunbeams into a hot pinpoint of light. This magnifcation of the sun's rays can cause damage to vehicle trim (see examples). Additional information and exemplar images regarding this phenomenon can be found by performing a google search.

SA-036-25

Service Bulletin/Repair Instructions

When replacing the SiriusXM satellite radio unit, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with an active SAT radio.

SA-032-25

Service Bulletin/Repair Instructions

Some customers may complain about a noisy HVAC blower motor or odor after a cabin air filter replacement. Foreign debris on the blower motor after servicing the cabin air filter may be the cause. During the removal of the cabin air filter, foreign debris (leaves, dust, dirt....ect.) may fall on the blower motor causing a fluttering type noise or odor.

SA-031-25

Service Bulletin/Repair Instructions

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

09-024-25

Service Bulletin/Repair Instructions

Some vehicles may exhibit following symptoms: 1. The rearview mirror (1) rattles up and down (2) while adjusting the mirror. 2. The rearview mirror (1) makes a rattle noise depending on the road surface conditions while driving. This concern is caused during rearview mirror installation. The adhesive is squeezed out between the windshield and the mirror base. The rearview mirror is assembled on top of the overextended adhesive. The adhesive is softened by heat, and loosening screws, results in a rattling concern.

07-004-25

Service Bulletin/Repair Instructions

SA-020-25

Service Bulletin/Repair Instructions

SA-016-25

Service Bulletin/Repair Instructions

The new AWD rear differential DOES NOT come with a breather cap on the rear of the differential, therefore a new one will need to be ordered and installed when replacing the differential. NOTE: The breather threads have a sealant and locking compound that prevents it from being reused. Refer to GEPC for the correct part number of the Differential Breather. The instructions on MGSS will be updated soon to include replacing the breather when replacing the differential with a new unit.

06-001-25

Service Bulletin/Repair Instructions

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

SA-081-24

Service Bulletin/Repair Instructions

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: seats, steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions.

SA-079-24

Service Bulletin/Repair Instructions

The SKYACTIV-DRIVE FW6A-EL AT uses “Automatic Transmission Fluid (ATF) Type: FZ”. Only use “ATF-FZ” to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

SA-016-24c

Service Bulletin/Repair Instructions

SA-068-24

Service Bulletin/Repair Instructions

Some customers may complain about scratches on the instrument cluster lens.

SA-062-24

Service Bulletin/Repair Instructions

SA-016-24b

Service Bulletin/Repair Instructions

SA-057-24

Service Bulletin/Repair Instructions

SA-058-24

Service Bulletin/Repair Instructions

Some vehicles may experience exterior trim heat damage such (melted, separating, etc.) when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

SA-056-24

Service Bulletin/Repair Instructions

Interior parts made of resin have antistatic coating to prevent dust from sticking on the surfaces, and depending on the conditions of use, the antistatic components may crystallize slightly, giving an appearance of white stains on the surface. To remove the stains, wipe the stained surface with a towel soaked with water mixed with a small portion of a neutral detergent. If the white stains reappear again, simply wipe them again in the same way.

SA-053-24

Service Bulletin/Repair Instructions

Auxiliary key blank cutting procedure. There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

09-038-24

Service Bulletin/Repair Instructions

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

SA-052-24

Service Bulletin/Repair Instructions

SA-050-24

Service Bulletin/Repair Instructions

Some customers may complain that their liftgate does not open. This can mean a range of things, from the liftgate not unlatching to the power liftgate (PLG) not opening automatically. If you confirm that the customer's concern is that the liftgate does not unlatch correctly, follow the repair information below.

SA-011-24b

Service Bulletin/Repair Instructions

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle-specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

04-003-24

Service Bulletin/Repair Instructions

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plate’s surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

SA-011-24a

Other

SA-016-24a

Other

SA-022-24a

Other

Some automotive cleaning products contain strong acid or alkali. When these types of cleaners are used to clean the wheels on Mazda vehicles, the chemicals contents penetrate the clear coating of the wheel surface and damage the paint under the clear coating. The damaged area has the appearance of dark stains or discoloration.

SA-022-24

Service Bulletin/Repair Instructions

SA-016-24

Service Bulletin/Repair Instructions

SA-011-24

Service Bulletin/Repair Instructions

02-003-23

Service Bulletin/Repair Instructions

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

SA-032-23a

Service Bulletin/Repair Instructions

SA-003-23a

Service Bulletin/Repair Instructions

04-001-23b

Service Bulletin/Repair Instructions

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plateÃ¢ÂÂs surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

SA-039-23a

Service Bulletin/Repair Instructions

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

SA-050-23

Service Bulletin/Repair Instructions

Some customers may complain about scratches on the instrument cluster lens.

SA-039-23

Service Bulletin/Repair Instructions

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

01-008-23

Service Bulletin/Repair Instructions

Some vehicles may exhibit oil leakage from the drive belt auto tensioner and rattling noises from the engine compartment. This may be caused by insufficient sealing at the drive belt auto tensioner damper when the auto tensioner fully operates under both high ambient temperature and high load conditions. To eliminate this concern, the shape of the drive belt auto tensioner damper has been changed.

SA-036-23

Service Bulletin/Repair Instructions

SA-035-23

Service Bulletin/Repair Instructions

Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

SA-032-23

Service Bulletin/Repair Instructions

05-002-23

Service Bulletin/Repair Instructions

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738).

SA-031-23

Service Bulletin/Repair Instructions

06-001-23a

Service Bulletin/Repair Instructions

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

SA-016-23

Service Bulletin/Repair Instructions

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method. B. Auxiliary Key Code Cut Method

SA-012-23

Service Bulletin/Repair Instructions

Some customers may report an odor or water in the HVAC system and upon inspection, the cabin air filter may be found to be wet.

09-016-23

Service Bulletin/Repair Instructions

Speedometer replacement procedure

06-001-23

Service Bulletin/Repair Instructions

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

04-001-23a

Service Bulletin/Repair Instructions

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plateâs surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

SA-010-23

Service Bulletin/Repair Instructions

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

RF-23-01

Service Bulletin/Repair Instructions

When servicing SKYACTIV engine vehicles requiring to replace the Oil Galley Plug and Crush Washer, order the required part numbers below. These parts are not listed in GEPC and were previously listed as "non-serviceable" in the cylinder block diagram.

SA-003/23

Service Bulletin/Repair Instructions

SA-078-22

Service Bulletin/Repair Instructions

SA-016-22a

Service Bulletin/Repair Instructions

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

MT-004-22

Service Bulletin/Repair Instructions

Some vehicles may experience the Check Engine Light ON with DTC P0171 (Fuel Trim too Lean) and possibly DTCs P030X (Misfire). Vehicles having this concern should use the following Inspection/Repair procedure.

04-004-22

Service Bulletin/Repair Instructions

Front Brake Noise Symptom 1: Some vehicles may exhibit a click noise when first moving forward or reverse from a stop OR when first applying the brakes while moving forward at slow speeds. This is caused by deteriorated grease between the brake pads and the shim, the front brake pads move upward/downward along with the brake rotors during brake application. When the vehicle moves or the brakes are applied the next time, the front brake pads move to the other side, which causes a click noise. Front Brake Noise Symptom 2: Some vehicles may exhibit the brakes having an unusual noise or vibration when applying the brake. This is caused by rust on the brake disk plate's surface. Rear Brake Noise Symptom 1: Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly and occurs more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support. To eliminate this concern, the material of the pads has been changed to copper-free and the specification of the shims has been changed to a coated spring with tape. Rear Brake Noise Symptom 2: Some vehicles equipped with an electric parking brake (EPB) may exhibit a grinding noise from the rear brakes when braking. This may be caused by the rear brake pads not having the capability to remove the rust from the rear brake discs. The red rust accumulated on the discs is exposed to high temperatures during braking, and consequently the rust turns black. As the black rust is too hard to be removed by the brake pads, the rust progress is accelerated, resulting in the grinding noise.

02-004-22a

Service Bulletin/Repair Instructions

SA-074-22

Service Bulletin/Repair Instructions

Some customers may complain the HVAC system not maintaining the correct temperature or the ambient (outside) temperature reading incorrectly. This is caused by a failure in the ambient temperature sensor. To correct this issue, the ambient temperature sensor has been modified.

SA-075-22

Service Bulletin/Repair Instructions

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal MGSS diagnosis by asking if any aftermarket devices have been installed. Aftermarket devices may be the cause of the electrical concern. Below are a few examples of unusual electrical concerns caused by aftermarket devices. Examples: 1. Devices connected to the DLC-2 (battery discharge/DTC stored) 2. Cell phone charger/accessory in 12V socket (engine no start or unable to turn off) 3. GPS tracking device (engine no start/battery discharge) 4. Dash cam (DTC stored) 5. Non-certified USB cable (Apple CarplayÃÂ¢ÃÂÃÂ¢/ Android AutoÃÂ¢ÃÂÃÂ¢ will not connect) 6. Over-sized wheels/tires (incorrect GPS location)

SA-008-22a

Service Bulletin/Repair Instructions

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

SA-068-22

Service Bulletin/Repair Instructions

The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use "ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

01-010-22

Service Bulletin/Repair Instructions

Some customers may experience a squeaking noise may be heard from the exhaust manifold when the idle speed drops from fast idle to normal idle speed during cold start. This is caused by a variable valve being stuck in the closed position. When returning from fast idle to normal, the stuck valve suddenly opens due to thermal change around it which causes abnormal noise. To eliminate this concern, the internal design of the exhaust manifold has been modified.

SA-050-22

Service Bulletin/Repair Instructions

09-024-22

Service Bulletin/Repair Instructions

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer.

01-006-22

Service Bulletin/Repair Instructions

This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

SA-039-22

Service Bulletin/Repair Instructions

Some customers may complain about scratches on the instrument cluster lens.

SA-038-22

Service Bulletin/Repair Instructions

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

02-004-22

Service Bulletin/Repair Instructions

02-003-22

Service Bulletin/Repair Instructions

Some customers may complain that the steering wheel is off center more than 3ÃÂ° even when driving straight on a flat road.

SA-016-22

Service Bulletin/Repair Instructions

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method

SA-014-22

Service Bulletin/Repair Instructions

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories.

01-003/22

Service Bulletin/Repair Instructions

The Mazda DCA-8000 is required for all warranty battery testing. If the Mazda DCA-8000 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

SA-006-22a

Service Bulletin/Repair Instructions

MT-003/22

Service Bulletin/Repair Instructions

Some customers may complain about a tapping or knocking noise coming from the rear seat after fuel fill. The concern will likely occur if the fuel tank is overfilled (more fuel is added after the fuel pump nozzle shuts off automatically) or filled up normally in high ambient temperatures and the fuel expands. No repair is needed. Explain to the customer not to continue filling after nozzle shut off. Refer customer to Owner's Manual Warning:

SA-006-22

Service Bulletin/Repair Instructions

00-001-22

Service Bulletin/Repair Instructions

SA-009-22

Service Bulletin/Repair Instructions

SA-008-22

Service Bulletin/Repair Instructions

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

MT-001-22

Service Bulletin/Repair Instructions

Some customers may report concerns with interior upholstery surface stains particularly on high contact areas (e.g.: steering wheel, door panels, shifter...etc.). This may be caused by skin oils or chemicals such as hand lotions. Use a clean towel damped in leather/vinyl cleaner or mild soap to clean the steering wheel. NOTE: Upholstery maintenance and care information can also be found in the Owner's Manual.

01-006-21-3779b

Service Bulletin/Repair Instructions

Battery Maintenance: This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.

09-033-21-3847

Service Bulletin/Repair Instructions

Some customers may complain that the rear door seaming welt (1) comes off when stepping in and/or out of the vehicle. This is caused by the gripping force of the seaming welt being insufficient for frequent usage of the rear seat (vehicle used for ride sharing). No mass production change is planned.

SA-052-21

Service Bulletin/Repair Instructions

For improvement of electrical diagnosis, the SKYACTIVÃÂ® Wiring Terminal Test Kits has been delivered all the dealers. The terminal test kit enables you: To check pin fit drag of all PCM terminals used in SKYACTIVÃÂ® vehicles and compare suspect terminal drag with a good know terminal.To measure the voltage/resistance avoiding any terminal damage.

MT-002-21a

Service Bulletin/Repair Instructions

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline. E85: A blend of 85% ethanol and 15% gasoline All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V.

MT-002-21

Service Bulletin/Repair Instructions

Ethanol is becoming a common additive in gasoline. Gasoline containing ethanol is likely available at your local gasoline station. Typical blends of ethanol include E10 and E85. E10: A blend of 10% ethanol and 90% gasoline, E85: A blend of 85% ethanol and 15% gasoline, All Mazda vehicles can run on gasoline containing up to 10% ethanol (E10) but only some 1999-2001 B3000 trucks can run on gasoline with more than 10% ethanol blended. E10 compatible vehicles: All Mazda vehicles. E85 compatible vehicles: 1999-2001 B3000 Mazda trucks with the 8th VIN digit is V. What if a customer puts E85 in there Mazda vehicle? Symptoms include: Rough Running, Lean Codes, Misfires and/or misfire codes, Lack of power, Poor fuel economy, Spark knock, Mechanical engine damage.

09-027-21-3829

Service Bulletin/Repair Instructions

Some vehicles (without power seats) may exhibit a driver seat that gradually moves down by itself. This concern may be caused when a load, which is applied to the seat during braking, exceeds a certain level that could impact the retaining mechanism of the seat lifter causing the seat to gradually move downward. To eliminate this concern, the play in the lift mechanism gears has been reduced.

05-001-21-3826

Service Bulletin/Repair Instructions

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on, P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on, P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on, P0780:00 - Gear shifting malfunction, P1738:00 Automatic transaxle internal malfunction. This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.

01-006-21-3779a

Service Bulletin/Repair Instructions

09-025-21-3824

Service Bulletin/Repair Instructions

This service bulletin provides information regarding the proper use of the driverÃ¢ÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.

MT-004-21

Service Bulletin/Repair Instructions

NAVIGATION UPDATES FOR TOMTOM NAVIGATION SYSTEM. Some customers may request updates for their vehicle's navigation system. Refer customers to Mazdausa.com.

02-002-21-3769a

Service Bulletin/Repair Instructions

SA-030-21a

Service Bulletin/Repair Instructions

There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method B. Auxiliary Key Code Cut Method A. Auxiliary Key Trace Cut Method If only one auxiliary key is lost/missing, some key cutting machines can trace cut a new key blank. 1. Trace cut the new auxiliary key blank(s). B. Auxiliary Key Code Cut Method If both auxiliary keys are lost/missing, use this method for cutting new auxiliary key blank(s). 1. Confirm you have access to a Mazda approved key cutting machine. See Ã¢ÂÂMazda Approved Key Cutting MachineÃ¢ÂÂ table.

SA-041-21

Service Bulletin/Repair Instructions

Accessory instructions can be found on OneMazda under Dealer Resources - Parts & Accessories. The links provided below can be used for quick access: For 2016 models and newer: NOTE: Instructions are found under the "Attachments" section once a part is selected. Accessories E-catalog For models prior to 2016: Accessory Parts and Installation Instructions

SA-040-21

Service Bulletin/Repair Instructions

Some vehicles may experience exterior trim heat damage when parked near a glass building or Low-E windows. This may be caused by the sun's reflection.

MT-003-21

Service Bulletin/Repair Instructions

Some vehicles may experience exterior trim heat damage when parked near a glass building. This may be caused by the suns reflection. If a building creates enough of a curve with a series of flat windows, which act like mirrors, the reflections all converge at one point, focusing and concentrating the light onto the street below.

SA-034-21

Service Bulletin/Repair Instructions

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the DCA8000 OR GR8 battery charger SST to maintain battery voltage.

SA-032-21

Service Bulletin/Repair Instructions

MT-001-21

Service Bulletin/Repair Instructions

If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed.

SA-030-21

Service Bulletin/Repair Instructions

Auxiliary key blank cutting procedure: There are currently 2 methods for cutting a new auxiliary key blank. A. Auxiliary Key Trace Cut Method, B. Auxiliary Key Code Cut Method

Images

Service Bulletin/Repair Instructions

2015 CX5 Connector C04 and C08 Service Caution When performing electrical repairs on the rear harness, take caution when reconnecting coinnectors C04 and C08. Both connectors are identical and near the same location. If connected incorrectly, multiple electrical malfunctionns will occur.

06-002-21-3782

Service Bulletin/Repair Instructions

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

CSP10a

Service Bulletin/Repair Instructions

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021

CSP10

Service Bulletin/Repair Instructions

SERVICE REACTIVATION AND OWNER LOYALTY PROGRAM (CSP10) - EXPIRES APRIL 30, 2021

01-005-21-3778

Service Bulletin/Repair Instructions

The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.

01-006-21-3779

Service Bulletin/Repair Instructions

01-003-21-3776

Service Bulletin/Repair Instructions

02-003-21-3777

Service Bulletin/Repair Instructions

Some customers may complain that the steering wheel is off center more than 3ÃÂ° even when driving straight on a flat road.

07-001-21-3775

Service Bulletin/Repair Instructions

00-001-21-3768

Service Bulletin/Repair Instructions

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

02-002-21-3769

Service Bulletin/Repair Instructions

09-002-21-3770

Service Bulletin/Repair Instructions

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer

SA-004-20c

Service Bulletin/Repair Instructions

In order to ensure key code security, MNAO has restricted key code access for the new auxiliary key. This Service Alert provides information on how to obtain the 10-digit key code needed for cutting a new auxiliary key blank if all auxiliary keys are lost.

06-004-20-3757

Service Bulletin/Repair Instructions

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

09-036-20-3756

Service Bulletin/Repair Instructions

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTHÃÂ® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTHÃÂ® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.

MT-005-20

Service Bulletin/Repair Instructions

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary: Engine Oil Consumption Inspection Guideline 1. Record the vehicle mileage. 2. Engine at normal operating temperature, top off engine oil level to the full mark on the dipstick. 3. Ask the customer to return to the dealer after 1200 miles to recheck the engine oil level. 4. After 1200 miles, engine at normal operating temperature, check the engine oil level on the dipstick. 5. Is the engine oil level above the low mark on the dipstick? ÃÂ¯ÃÂÃÂ· Yes - No repair is necessary. ÃÂ¯ÃÂÃÂ· No - Proceed to MGSS online or Workshop Manual (section 01-03 NO. 16 HIGH OIL CONSUMPTION/LEAKAGE).

05-005-20-3752

Service Bulletin/Repair Instructions

SA-071-20

Service Bulletin/Repair Instructions

Currently, the instructions on MGSS recommend the use of Loctite 962T or equivalent when installing a SKYACTIV cylinder head, but it is no longer available. The following 3 adhesives are alternatives available as an equivalent to Loctite 962T: Loctite 272, Loctite 518 Threebond TB-1386H

09-026-20-3735

Service Bulletin/Repair Instructions

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. Ã¯ÂÂ· The driver side power window does not operate. Ã¯ÂÂ· The door does not open when using the advanced keyless system. Ã¯ÂÂ· The warning lamp stays ON even after the ignition switch is turned OFF. Ã¯ÂÂ· DTC B10E7:17 (START STOP UNIT, IG1 Relay Circuit Malfunction) and DTCs related to communication errors may be stored in PCM memory. Ã¯ÂÂ· Engine no start due to battery discharge. Ã¯ÂÂ· Clicking sound from throttle body.The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.

01-011-20-3734

Service Bulletin/Repair Instructions

Some customers may complain about an unusual noise coming from the engine compartment for about 20 seconds after a cold engine start. This noise is a normal engine operation for improved exhaust gas emissions. The noise does not indicate a malfunction. ACCELERATED WARM-UP SYSTEM (AWS): All SKYACTIV-G engines adopt AWS to reduce exhaust gas emissions immediately after a cold engine start. AWS increases the engine idling speed and retards the ignition timing for about 20 seconds after the cold engine start to quickly warm up the catalytic converter. The customer may identify the engine sound during the AWS operation as a unusual noise.

SA-063-20

Service Bulletin/Repair Instructions

When performing vehicle services such as control unit software update, control unit registration/activation, CMU log data retrieval, etc., always use the GR8 battery charger SST to maintain battery voltage.

MT-002-20

Service Bulletin/Repair Instructions

New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.

09-006-20-3673a

Service Bulletin/Repair Instructions

When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

05-004-20-3727

Service Bulletin/Repair Instructions

Some vehicles may exhibit one of the following concerns: Ã¯ÂÂ· Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Ã¯ÂÂ· Hard to shift into 3rd, 4th, 5th, and/or 6th gear Ã¯ÂÂ· Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.

MT-001-20

Service Bulletin/Repair Instructions

05-003-20-3725

Service Bulletin/Repair Instructions

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic.

SA-053-20

Service Bulletin/Repair Instructions

When replacing manual or automatic transmission, make sure to remove the plug from the old transmission (as shown below) and then re-install it to the new transmission with a new washer. The new transmissions (including remanufactured A/T) have a shipping plug, as shown in the figures (M/T: black, rubber made; A/T: pink and black, with breather). This plug is for shipping use only and needs to be removed in order to re-install the original plug from the old transmission.

06-002-3705

Service Bulletin/Repair Instructions

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and right side for RHD vehicle). NOTE: The noise will not occur if the steering wheel is in the center or to the full passenger-side position. The noise is caused when the edge (A) of the inner ball joint (B) gets stuck with the steering gear housing (C).

00-001-20-3689

Service Bulletin/Repair Instructions

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

SA-036-20

Service Bulletin/Repair Instructions

The ownerÃ¢ÂÂs manual contains procedures and precautions for the maintenance and cleaning of plastic parts, like the brand emblem. However, it is still important to remind customers about these precautions. Customers should never use inadequate, harsh or aggressive cleaning products on plastic parts. CAUTION: Be aware that when cleaning the brand emblem, never use cleaning products that are highly acidic/alkaline detergent, organic solvents or those with aggressive chemical products, otherwise, the brand emblem may become cracked and/or deformed (as shown in the example below). Always refer customers to the ownerÃ¢ÂÂs manual for proper cleaning using cold or lukewarm water and a mild, neutral detergent.

02-004-20-3685

Service Bulletin/Repair Instructions

SA-030-20

Service Bulletin/Repair Instructions

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration. NOTE: The following Caution is included with every ATX that requires configuration.

SA-019-20

Service Bulletin/Repair Instructions

01-002-20-3678

Service Bulletin/Repair Instructions

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A (A) removed.Ã¯ÂÂ· P2610:00: Instrument cluster internal engine off timer performance problem Ã¯ÂÂ· P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display Ã¢ÂÂF0-002Ã¢ÂÂ during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km).Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

02-003-20-3677

Service Bulletin/Repair Instructions

Some customers may complain that the steering wheel is off center more than 3ÃÂ° even when driving straight on a flat road. Customers having this concern should have their vehicle repaired using the following repair procedure.

SA-009-20

Service Bulletin/Repair Instructions

LACK OF POWER UNDER HEAVY LOAD WITH NO WARNING LIGHTS OR DTCS: Some customers may complain of a lack of power under heavy load without any warning lights or DTCs. This concern may be due to a loose or detached hood weatherstrip, which can cause a blockage or restriction in the air intake system.

09-006-20-3673

Service Bulletin/Repair Instructions

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).

02-002-20-3651

Service Bulletin/Repair Instructions

09-003-20-3671

Service Bulletin/Repair Instructions

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerÃ¢ÂÂs responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Ã¯ÂÂ· Mazda vehicles are manufactured with tamper-proof speedometers. Ã¯ÂÂ· When a speedometer is replaced, the new speedometer will read zero (0) miles. Ã¯ÂÂ· This procedure is extremely important to accurately represent actual vehicle mileage. Ã¯ÂÂ· Prior to speedometer removal, complete the information required on the Ã¢ÂÂSpeedometer Replacement LabelÃ¢ÂÂ. Labels can only be ordered through Mazda eStore. Ã¯ÂÂ· In an effort to achieve a higher level of Customer Experience and retain the value of MazdaÃ¢ÂÂs vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOÃ¢ÂÂs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

MT-002-19

Service Bulletin/Repair Instructions

If an engine assembly is replaced after a catastrophic internal mechanical failure, clean the intake manifold internally before installing a replacement engine assembly. If the intake manifold is not cleaned properly, the replacement engine may fail prematurely. Metallic debris from the old engine (with catastrophic internal mechanical failure) may rest inside the intake manifold. When the new engine assembly is installed, debris in the intake manifold will be ingested into the new engine and cause internal damage.

SA-058-19

Service Bulletin/Repair Instructions

WARRANTY GUIDELINES FOR RETURNED TRANSMISSION CORES. Be advised that the Mazda Remanufactured Transmission Center (MRTC) has found that up to 30% of the returned transmission cores either included the wrong transmission oil cooler, or the oil cooler was missing altogether. IMPORTANT NOTE: ALWAYS REMEMBER TO INCLUDE THE ORIGINAL OIL COOLER WITH THE RETURNED TRANSMISSION CORE!

07-002-19-3616a

Service Bulletin/Repair Instructions

01-022-19-3657

Service Bulletin/Repair Instructions

There is a concern that some water pumps are being replaced that are not faulty, due to signs of a very small coolant leak from the bleed hole. This Service Bulletin is to inform you about the water pump sealing mechanism and the criteria if replacement is necessary or not.

SA-053-19

Service Bulletin/Repair Instructions

GUIDE LINES AND PHOTOS TO DETERMINE IF FLUID/OIL SEEPAGE OR LEAK IS SEVERE ENOUGH TO REQUIRE WARRANTY REPAIR OR TO CLEAN AND MONITOR. Some customer's might state that they notice fluid or oil leaking/dripping on the ground when the vehicle is parked. For this concern, inspect the vehicle for any trace of a fluid or oil leak and use the following examples as a guide to determine if it is severe enough to require a repair, or just to clean the area and monitor it at the next service.

01-019-19-3628

Service Bulletin/Repair Instructions

MT-004-19

Service Bulletin/Repair Instructions

Some customers may complain about: Ã¯ÂÂ· Intermittent engine no start Ã¯ÂÂ· Instrument cluster red security indicator light ON Ã¯ÂÂ· Engine Start/Start Button Amber indicator light flashing Ã¯ÂÂ· Battery discharge Ã¯ÂÂ· Electrical relay buzzing noise Ã¯ÂÂ· DTC B13D3:94 (Communication error with remote transmitter) stored.This may be caused by: Ã¯ÂÂ· A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. Ã¯ÂÂ· An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. Ã¯ÂÂ· An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehiclesÃ¢ÂÂs wiring harness may create unusual electrical symptoms.

SA-048-19

Service Bulletin/Repair Instructions

Some customers may expierience one or more of the following: Ã¯ÂÂ· intermittent no start Ã¯ÂÂ· engine stall Ã¯ÂÂ· many DTC's stored Ã¯ÂÂ· no communication with the PCM. This may be caused by a poor C-11 or C-12 electrical connection.

07-007-19-3638

Service Bulletin/Repair Instructions

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a plugged heater core. For 2014-2016 Mazda6 and 2013-2016 (US spec) / 2017 (Mexico spec) CX-5, the CHECK ENGINE light may turn on with DTC P011A:00 (ECT sensor No.1/No.2 performance problem) stored at the same time. NOTE: Refer to TSB 01-015/15 if the customer is using a block heater at temperatures below freezing. To solve this concern, two mass production changes have been implemented. a) The concentration of the coolant has been increased so that the amount of the contained anti-rust additive is higher. b) The composition of the coolant has been changed (the ratio of the anti-rust additive has increased).

MT-003-19

Service Bulletin/Repair Instructions

Some customers may complain about high engine oil consumption. Before attempting any repairs, verify the complaint by using the guideline below to determine if an engine repair is necessary:

04-004-19-3622

Service Bulletin/Repair Instructions

Some vehicles may exhibit a squeak noise from the rear brakes while braking lightly. The squeak noise may occur more frequently when driving at slow speeds. The noise is caused by poor contact between the guide plate and the mounting support.

07-005-19-3632

Service Bulletin/Repair Instructions

Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator at the joint between the tubes and the header due to improper brazing. To correct the problem, the configuration of the header has been changed to improve the brazing performance in this area.

SA-040-19

Service Bulletin/Repair Instructions

01-016-19-3627

Service Bulletin/Repair Instructions

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded. P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.

09-010-19-3624

Service Bulletin/Repair Instructions

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.The front fender stay (2) newly painted surface at ground point (3), where attachment bolt (4) is seated, may create a poor front harness ground connection. Customers concern can be resolved by sanding off paint at ground point (3) where attachment bolt (4) is seated. After installing the bolt (4), apply touch-up paint to the exposed base material area of the front fender stay.

SA-029-19a

Service Bulletin/Repair Instructions

The database error discovered with IDS 114.00-114.02 release has been fixed with IDS 114.04 release and is now available for download.

09-030-19-3598

Service Bulletin/Repair Instructions

Some vehicles may exhibit a squeak noise when opening and/or closing the liftgate. This concern only occurs on vehicles where the liftgate stay damper recall (9916H) was previously performed. Some of the liftgate stay damper rods used for the recall were chrome-plated, which is smooth and may cause a shortage of oil film to the stay damper rod. The squeak noise occurs due to the friction between the gas sealing and the damper rod when opening and/or closing the liftgate.

07-002-19-3616

Service Bulletin/Repair Instructions

09-026-19-3613

Service Bulletin/Repair Instructions

Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield. This is caused by the cushion tape peeling off from the end(s) due to interference with the windshield and vehicle vibration (CX-5/Mazda6) or from the gap between the dashboard and the cushion tape because there there is no rib (1) at the dashboard ends (Mazda3). To prevent the tape from peeling off, both ends of the cushion tape are now folded over to the back side of the dashboard (CX-5/Mazda6) or stapled (Mazda3).

SA-029-19

Service Bulletin/Repair Instructions

Due to a database error discovered with IDS 114.00-114.02 release (which affects Recall 3719F), it will be necessary to uninstall IDS 114 and install IDS 113.00 and 113.06 update. The Recall can be performed after removing IDS 114 and installing IDS 113. This SA will be updated when more information is available.

04-003-19-3589a

Service Bulletin/Repair Instructions

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory. DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.

05-005-19-3569

Service Bulletin/Repair Instructions

Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h), Hard to shift into 3rd, 4th, 5th, and/or 6th gear, Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.

06-002-19-3585a

Service Bulletin/Repair Instructions

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

05-004-19-3466

Service Bulletin/Repair Instructions

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 - Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to the instructions on MGSS (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [FW6A-EL/FW6AX-EL]) or (SLOW ENGAGING AFTER OPERATING SELECTOR LEVER FROM N TO D POSITION [EW6A-EL/EW6AX-EL]) for proper diagnosis and repair procedure.

01-010-19-3582a

Service Bulletin/Repair Instructions

Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.

04-003-19-3589

Service Bulletin/Repair Instructions

SA-016-19

Service Bulletin/Repair Instructions

There have been warranty claims submitted for noise in differentials, transfer units and transmissions where the source of the noise was a wheel bearing. This misdiagnosis can lead to multiple repair attempts, warranty debits, and additional inconvenience and/or cost to the customer. To reduce the chance of this occurring, please follow the steps outlined in the repair procedure.

SA-013-19

Service Bulletin/Repair Instructions

MAZDA IDS INOPERATIVE WITH VCM-II LICENSE EXPIRATION MESSAGE - If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.

05-002-19-3576

Service Bulletin/Repair Instructions

Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and above. The noise: Ã¯ÂÂ·Depends on the vehicleÃ¢ÂÂs speed only (the more speed, the more noise)Ã¯ÂÂ·Occurs with all types of driving (acceleration, deceleration, steady speed)Ã¯ÂÂ·Does not depend on rpm, gear, or ATF temperature.This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A modification has now been implemented on automatic transaxles with the following serial numbers: Ã¯ÂÂ·7TN0820364 and higher (CX-3) / 8TN1090104 and higher (except CX-3) Ã¯ÂÂ·8TR1008883 and higher Ã¯ÂÂ·8TD1003276 and higher Ã¯ÂÂ·8T50331192 and higher (CX-3) / 8T50329705 and higher (except CX-3).

09-015-19-3578

Service Bulletin/Repair Instructions

01-010-19-3582

Service Bulletin/Repair Instructions

Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem.This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.

03-001-19-3505b

Service Bulletin/Repair Instructions

Some vehicles may exhibit a squeak noise from the right front driveshaft at the automatic transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused by stick/slip between the oil seal at the transaxle and the dust cover of the driveshaft. To correct this issue, the thickness of the dust cover has been increased.

00-003-19-3583

Service Bulletin/Repair Instructions

In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.

09-003-19-3555a

Service Bulletin/Repair Instructions

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear in certain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.

05-001-19-3538

Service Bulletin/Repair Instructions

When pressing the START/STOP button in very cold weather, the ignition may not turn off on some vehicles equipped with a lock release button (1) on the selector lever knob. Although the selector lever is in the "P" position and the engine shuts off normally, the ignition may stay on (in accessory mode). NOTE: This TSB only applies if the selector lever knob is BHN2-46-030* or BHN4-46-030* with the lock release button. If not, this TSB does not apply. This may be caused by the lock release button in the selector lever knob sticking in the pressed position. An improper production process is causing an internal part to expand with moisture and interfere with other parts. To eliminate this concern, the production process has been modified.

09-010-19-3577

Service Bulletin/Repair Instructions

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

06-001-19-3575

Service Bulletin/Repair Instructions

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is fully turned to the driver-side (left side for LHD vehicle and right side for RHD vehicle). NOTE: The noise will not occur if the steering wheel is in the center or to the full passenger-side position.The noise is caused when the edge (A) of the inner ball joint (B) gets stuck with the steering gear housing(C). To eliminate the noise, a spacer (A) has been installed between the inner ball joint (B) and the steering gear housing (C) (both sides) to prevent direct contact.

09-007-19-3564a

Service Bulletin/Repair Instructions

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

01-007-19-3541

Service Bulletin/Repair Instructions

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory. P0300 - Random misfire detected P0301 - Cylinder No. 1 misfire detected P0302 - Cylinder No. 2 misfire detected P0303 - Cylinder No. 3 misfire detected P0304 - Cylinder No.4 misfire detected. This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.

02-004-19-3574

Service Bulletin/Repair Instructions

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

00-001-19-3560

Service Bulletin/Repair Instructions

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

00-002-19-3561

Service Bulletin/Repair Instructions

Mazda North American Operations has approved an additional on-car brake lathe as an option for MNAO authorized equipment. The Pro-Cut On-Car Brake Lathe has been added to the MNAO authorized equipment program. NOTE: Accu-turn is still an approved brake lathe, but it is no longer available for purchase from our vendor. IMPORTANT: Rotors must be machined using a Mazda approved on-car brake lathe, or warranty claims are subject to denial or debit. Tool Number Description Pricing PC1923MAZ Pro-Cut On-Car Brake Lathe Check eStore or call for current pricing OBTAINING TOOLS This tool can be ordered through Mazda eStore. You can log on to eStore at: http://dealers.mazdausa.com CUSTOMER SERVICE INFORMATION For warranty or product information contact Mazda Authorized Service Equipment at 877-768-6657. Customer service representatives are available from 7:30 AM until 7:00 PM CST, Monday through Friday. SPECIAL SERVICE TOOL (SST) PART NAME: OVERVIEW Pro-Cut On-Car Brake Lathe PART NUMBER: PC1923MAZ APPLICABLE MODELS: All USAGE: To machine brake rotors on the vehicle.

09-005-19-3562

Service Bulletin/Repair Instructions

09-007-19-3564

Service Bulletin/Repair Instructions

09-009-19-3566

Service Bulletin/Repair Instructions

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

01-005-19-3548

Service Bulletin/Repair Instructions

Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak). The concern is most likely the result of the customer not getting the fuel cap completely closed after fueling the vehicle. This causes a small fuel vapor leak and turns DTC P0456 on.

01-006-19-3549

Service Bulletin/Repair Instructions

02-002-19-3546

Service Bulletin/Repair Instructions

02-003-19-3547

Service Bulletin/Repair Instructions

Beginning with the CX-5, grip type front and rear stabilizer bushings have been incorporated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

04-002-19-3545

Service Bulletin/Repair Instructions

08-001-19-3544

Service Bulletin/Repair Instructions

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

09-004-19-3543

Service Bulletin/Repair Instructions

Mazda infotainment systems require contacting the proper source for diagnostic support, parts authorization, and parts exchange. Some components require prior authorization before ordering as exchange. Refer to DAG Exchange Central (MXConnect>Parts and Accessories>Parts>Programs>Exchange Central) for component availability, source of technical support and prior authorization requirement. NOTE: Always check for a TSB that may modify or eliminate prior authorization for a specific symptom for a given component.

01-004-19-3558

Service Bulletin/Repair Instructions

On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system.When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur tooxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

01-003-19-3557

Service Bulletin/Repair Instructions

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM battery voltage low input As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display "F0-002" during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km). Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

04-001-19-3556

Service Bulletin/Repair Instructions

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs. If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC "Malfunction Detection Function" initial check and that there is no problem. This initial checkis a necessary function to ensure the normal operation of the ABS/TCS/DSC system. It occurs when the vehicles first moves forward under the following conditions. NOTE: Some customers may describe that the noise does not occur all the time. It does occur all the time, but the sound is more likely to be heard on a slow start and not on a quick start (quick acceleration) when engine noise is louder.

09-001-19-3553

Service Bulletin/Repair Instructions

When replacing the SiriusXM satellite radio unit (or a MAZDA CONNECT tuner and amp unit (TAU)) with replacement tuner for any reason, a call must be made to inform SiriusXM of the existing Radio ID and the new/replacement SAT Radio ID as soon as possible to ensure the customer leaves the dealership with active working SAT radio.

09-002-19-3554

Service Bulletin/Repair Instructions

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid anypotential interference with the foot pedals. The following are possible causes of floor mat interference,which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another.

09-003-19-3555

Service Bulletin/Repair Instructions

01-001-19-3551

Service Bulletin/Repair Instructions

01-002-19-3552

Service Bulletin/Repair Instructions

The Mazda GR8-1291 is required for all warranty battery testing. If the Mazda GR8-1291 is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code. NOTE: A Warranty Code is required for warranty claim submission Battery Identification (Mazda batteries have 2 rating types) 1. JIS (Japanese Industrial Standard): JIS codes are six-digit alpha-numeric markings molded into the top of the battery to identify a battery by the capacity (amps), dimensions, and battery terminal type. Vehicles manufactured in Japan come from the factory with a JIS rated battery. NOTE: Replacement batteries may use a CCA rating. If so, use the CCA rating listed on the battery. 2. CCA (Cold Cranking Amps):CCA ratings are normally located on a sticker affixed to the top of the battery to indicate a battery's Cold Cranking Amps. CCA rated batteries are supplied with domestically produced vehicles. NOTE: If an incorrect CCA rating is entered into the Mazda GR8-1291, it will result in a false result and invalid Warranty Code from the tester. This will also result in unnecessary replacement of batteries.

02-001-19-3550

Service Bulletin/Repair Instructions

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

MT-012-18

Service Bulletin/Repair Instructions

If a vehicle has body vibration or steering wheel shimmy while driving and the root cause is determined to be tire balance, re-balance the tires using a Hunter GSP9700 or equivalent balance machine. If your dealer does not have a GSP9700 or equivalent balance machine, sublet the vehicle out for repair. To find the location of a GSP9700 near your dealer, visit Hunter?s web site at www.gsp9700.com and click on ?Locate a GSP9700 Road Force Balancer.?

09-043-18-3441

Service Bulletin/Repair Instructions

Some vehicles may exhibit the cushion tape (1) attached to the front end of dashboard coming off and showing at the base of the windshield.This is caused by the cushion tape peeling off from the end(s) due to interference with the windshield and vehicle vibration. To prevent the tape from peeling off, both ends of the cushion tape are now folded over to the back side of the dashboard or stapled depending on the model.

02-015-18-3499a

Service Bulletin/Repair Instructions

Some vehicles may exhibit a knocking noise from the rear coil spring and/or the vehicle body sits lower in the rear. These symptoms may be caused by a broken rear coil spring at its lower side. This is caused by corrosion from dust between the rear coil spring and the spring sheet, resulting in a broken rear coil spring. To eliminate this concern, the shape of the rear coil spring has been modified.

MT-009-18

Service Bulletin/Repair Instructions

If an oil pressure inspection is needed on a SKYACTIV-G engine, use the Special Service Tool (SST) set shown below and refer to the instructions on MGSS online: CX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), MX-3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0] ), Mazda6: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.5] ), Mazda3: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0, SKYACTIV-G 2.5] ), CX-5: (OIL PRESSURE INSPECTION [SKYACTIV-G 2.0, SKYACTIV-G 2.5 (WITHOUT CYLINDER DEACTIVATION)] ). If the Special Service Tool (SST) set above is not available at your dealership, an aftermarket Engine Oil Pressure Gauge can be used along with a locally sourced Oil Pressure Switch Adapter, like the one shown below.

09-038-18-3527

Service Bulletin/Repair Instructions

Some vehicles may experience a rattle noise from the front door glass when driving with the window open approx. 1/2 to 4 inches (1 - 10 cm). The rattle noise may be caused by insufficient holding force of the glass run channel. To increase the holding force, the shape of glass run channel has been changed and non-woven pads have been attached to the glass run channel.

01-021-18-3514a

Service Bulletin/Repair Instructions

Some vehicles may experience a lack of power and the check engine light on with DTC P61B:00 stored in the PCM memory when driving in high temperatures at high elevations. DTC P061B:00 - [PCM] Internal control module torque calculation performance problem. This concern may be caused by improper PCM control logic. The engine torque calculation error may increase in high temperatures at high elevations. To eliminate this concern, the PCM software has been modified.

00-001-18-3446a

Service Bulletin/Repair Instructions

Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle- specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.

00-003-18-3480a

Service Bulletin/Repair Instructions

09-014-18-3443a

Service Bulletin/Repair Instructions

09-015-18-3445a

Service Bulletin/Repair Instructions

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface. Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

09-020-18-3458b

Service Bulletin/Repair Instructions

09-034-18-3430a

Service Bulletin/Repair Instructions

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

02-015-18-3499

Service Bulletin/Repair Instructions

02-016-18-3495

Service Bulletin/Repair Instructions

Some vehicles may exhibit a rattle noise from the rear of the vehicle while driving. The noise may be caused by a rear shock absorber mounting bracket that is heavily corroded and broken. Due to insufficient durability of the bracket in certain environments, such as where road salt is used, corrosion and breakage can occur. To eliminate this concern, the material and the shape of the bracket (service parts) has been modified.

01-018-18-3529

Service Bulletin/Repair Instructions

Some vehicles may exhibit oil residue on the engine front cover from seepage around the joint portion (A) between the cylinder block and head. It becomes very noticable with dust adhesion. In some cases, the area of oil residue extends down to around the joint portion (B) between the engine front cover and the oil pan. This may be caused by oil escaping from a fine clearance created at the sealant applied to joint (A) between the cylinder block (B) and head (C) when the engine was pressurized during leak testing on the engine assembly line.

03-003-18-3519

Service Bulletin/Repair Instructions

Some vehicles may exhibit an oil leak from the companion flange area (A) of the transfer unit. This concern may be caused by companion flange oil seal wear. The oil seal has been improved to increase the wear resistance.

09-036-18-3526

Service Bulletin/Repair Instructions

Some vehicles may experience one or more of the following symptoms in connection with a malfunction related to the C-15 connector. The driver side power window does not operate. The door does not open when using the advanced keyless system. The warning lamp stays ON even after the ignition switch is turned OFF. DTC B10E7:17 (START STOP UNIT, IG1 Relay Circuit Malfunction) and DTCs related to communication errors may be stored in PCM memory. Engine no start due to battery discharge. The symptoms listed above may be caused by corrosion of the C-15 connector terminals due to water intrusion through the front door. In low ambient temperatures, the door harness hardens. If the door is fully opened, it may create a gap between the door and the door harness grommet, which may allow water to enter through the gap.

09-035-18-3509

Service Bulletin/Repair Instructions

Some customers may experience one or more electrical malfunctions after a vehicle body repair. The newly painted fender stay (2) may be causing a poor front harness (1) ground connection.

MT-004-18

Service Bulletin/Repair Instructions

MT-007-18

Service Bulletin/Repair Instructions

Some customers may complain about the following: Engine no start. A blurry rear view monitor display. This may be caused by an aftermarket accessory device. Some aftermarket electrical devices (e.g., an accessory cell phone charger, GPS tracker...) may create excessive electrical noise. The noise may interrupt some of the vehicle electrical systems. Below are a few examples of an aftermarket cell phone charger and GPS tracker that are interrupting the vehicle electrical systems.

MT-008-18

Service Bulletin/Repair Instructions

Some customers may complain about: Intermittent engine no start, Instrument cluster red security indicator light ON, Engine Start/Start Button Amber indicator, light flashing, Battery discharge, Electrical relay buzzing noise.This may be caused by: A key in a purse near a cell phone. The cell phone radio waves may interrupt the immobilizer system. An aftermarket cell phone charger. The charger may produce electrical noise that interrupts the immobilizer system. An aftermarket GPS tracker. Some aftermarket devices that are wired to the vehicles?s wiring harness may create unusual electrical symptoms.

04-007-18-3500

Service Bulletin/Repair Instructions

Some vehicles may experience the TCS/DSC indicator light and the TPMS warning light both ON with DTC C0051:62 stored in memory.DTC C0051:62 - The difference between the initial learned value of the steering angle (as calculated by each sensor) and the steering angle (as calculated by the steering angle sensor) while driving in a straight line, has exceeded its allowable tolerance (or threshold). NOTE: For vehicles equipped with the Smart City Brake System (SCBS), the master warning light also comes ON with the message "SCBS Inspection Required" in the display. The symptoms may occur when the following conditions are met: After starting the engine, the vehicle is driven backwards while the steering wheel is turned to the left or to the right or going forward over a bump while turning the steering wheel. The vehicle is then driven forward and begins accelerating while the steering wheel is still turned. To eliminate this concern, the DSC HU/CM software has been changed.

01-016-18-3522

Service Bulletin/Repair Instructions

On some vehicles, a sulfur smell or 'rotten egg' odor may be noticed coming from the exhaust system. The odor is usually noticed after a cold start, fast idle, extended periods of idling and full throttle acceleration. Sulfur smell is not an indication of an engine concern and will not cause reduced driveability or durability of the engine or any of its emission components. The sulfur smell or 'rotten egg' odor is caused by high amounts of sulfur in the gasoline being used in the vehicle. Sulfur is normally eliminated during the refining process, but the EPA regulation of sulfur in gasoline differs from state to state. Vehicles using fuel containing high amounts of sulfur will most likely emit sulfur smell from the exhaust system. When high sulfur fuel is burned, there is a chemical reaction in the catalytic converter causing the sulfur to oxidize. As the vehicle is driven, the oxidizing reaction odor in the converter will decrease with mileage and age.

03-002-18-3505a

Service Bulletin/Repair Instructions

Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused by stick/slip between the oil seal at the transaxle and the dust cover of the drive shaft. To correct this issue, the thickness of the dust cover has been increased.

09-034-18-3430

Service Bulletin/Repair Instructions

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer's responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the "Speedometer Replacement Label". Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after-warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

03-002-18-3505

Service Bulletin/Repair Instructions

Some vehicles may exhibit a squeak noise from the right front driveshaft at the transaxle when driving. This concern is likely to occur when driving at speeds between 37-50 mph (60-80 km/h) with the ATF at normal operating temperature. The noise is caused by stick/slip between the oil seal at the transaxle and the dust cover of the driveshaft. To correct this issue, the thickness of the dust cover has been increased.

SA-037-18

Service Bulletin/Repair Instructions

Service part Automatic Transaxles (ATX) manufactured on or after July, 2018 are shipped with a blank TCM that requires configuration.

09-030-18-3484

Service Bulletin/Repair Instructions

02-013-18-3491

Service Bulletin/Repair Instructions

Some vehicles may exhibit a crack on the front shock absorber dust boot (1). This may be caused by the dust boot having insufficient resistance to the cold. The shape and material of the dust boot has been changed to improve its resistance to cold.

09-005-18-3414a

Service Bulletin/Repair Instructions

Some vehicles may exhibit excessive operating noise when sliding the driver and/or passenger power seat(s) back and forth. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the cable casing due to inadequately wrapped fabric around the cable. To eliminate this concern, the power seat cable has been changed to a type that produces less friction and noise.

SA-033-18

Service Bulletin/Repair Instructions

NO GPS AFTER TOMTOM NAVIGATION ACCESSORY INSTALLATION: When not equipped with TomTom navigation from the factory, the GPS antenna plugs into the handsfree (Bluetooth) unit. When adding TomTom navigation, the cable must be unplugged from the HF unit and plugged into the jumper harness that leads to the navi unit.

09-020-18-3458a

Service Bulletin/Repair Instructions

Some vehicles may exhibit a Connectivity Master Unit (CMU), a BLUETOOTH® hands-free unit or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010.Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

SA-029-18

Service Bulletin/Repair Instructions

IMPORTANT: If you encounter an IDS inoperative problem with VCM-II license expiration message, follow the instructions below: 1. CLICK HERE to download the resetting tool to your PC desktop. 2. Reboot your PC, DO NOT start any application after restarting. 3. Run the resetting tool by double clicking the "Reset.bat" file (on your desktop from step 1). 4. Press any key after reading the notifications about the resetting tool.

03-001-18-3488

Service Bulletin/Repair Instructions

Some customers may complain about a vibration that is felt through the floor, seat and/or steering wheel while driving under moderate acceleration, at speeds of approx. 25 - 30 mph (40 - 50 km/h). The vibration is more noticeable when driving on smooth, flat roads.The vibration may be caused by wear on the inner surface of the tripod joint case (inner side of front driveshaft). To eliminate this concern, a coating has been applied to the inner surface of the tripod joint case to improve wear resistance.

06-001-18-3481

Service Bulletin/Repair Instructions

00-003-18-3480

Service Bulletin/Repair Instructions

01-013-18-3478

Service Bulletin/Repair Instructions

Some vehicles may exhibit the check engine light on with DTC P0456 stored in the PCM memory. P0456: EVAP system leak detected (very small leak)The concern is most likely the result of the customer not getting the fuel cap completely closed after fuelingthe vehicle. This causes a small fuel vapor leak and turns DTC P0456 on.

09-025-18-3479

Service Bulletin/Repair Instructions

01-012-18-3474

Service Bulletin/Repair Instructions

Some vehicles may experience the CHECK ENGINE LIGHT ON with DTC P2610 and P2507 stored inmemory after engine start and room fuse 15A (A) removed. P2610:00: Instrument cluster internal engine off timer performance problem P2507:00: PCM battery voltage low input. As a past malfunction, the customer will not notice it (no warning light illuminated), but the DTC may be found during a vehicle service. P2507 in this situation is only applicable on 2016 and later models. This is caused by the engine being started 3 or more times after a short duration of engine off (less than 15 seconds) with the room fused removed. NOTE: The odometer will display "F0-002" during transport mode (room fuse 15A removed). Transport mode is canceled when room fuse 15A is installed or the vehicle odometer is more than 12.4mi (20km). Vehicles in dealer inventory with this concern should be repaired using the following repair procedure.

02-010-18-3477

Service Bulletin/Repair Instructions

Some customers may complain that the steering wheel is off center more than 3° even when driving straight on a flat road.

02-011-18-3476

Service Bulletin/Repair Instructions

This service bulletin illustrates the conditions when a TPMS warning light may illuminate, why it illuminated and how to properly initialize the system.The Tire Pressure Monitoring System (TPMS) monitors the tire pressure of all four tires indirectly using the data sent from the ABS wheel speed sensors. If the air pressure of one or more tires is too low compared with the specified value (the initial value learned by the system), the system warns the driver with the TPMS warning light in the instrument cluster and a beep sound. To allow the TPMS to operate correctly, it is essential that the TPMS be initialized to learn new conditions whenever a tire related service is performed.

09-023-18-3475

Service Bulletin/Repair Instructions

SA-026-18

Service Bulletin/Repair Instructions

If a vehicle is driven on extremely short trips most of the time (where the engine never reaches normal operating temperature), the engine oil may become diluted with fuel and the engine oil level will increase. Engine oil dilution with fuel occurring under this specific driving condition is normal with direct injection engines. If the vehicle is driven on a longer trip after a lot of short trips (where the engine reaches normal operating temperature), the Check Engine Light may turn ON with DTC P0172:00 (Fuel system too rich).

02-009-18-3472

Service Bulletin/Repair Instructions

Customer complaints have been reported where the TPMS warning light is unnecessarily illuminated because the TPMS initialization was not performed correctly before customer delivery.TPMS INITIALIZATION PROCESS: When any of the services below is performed, BE SURE TO INITIALIZE THE TPMS BEFORE DRIVING THE VEHICLE by pushing and holding the TPMS Set Switch on the dash until the TPMS warning light flashes two times and the warning beep sounds once. The TPMS must be initialized in the following cases: 1. Tire pressures have been adjusted in one or more tires. 2. Tires have been rotated. 3. Tires or wheels have been replaced. 4. The vehicle's battery cable has been disconnected for any reason. 5. The vehicle's battery has been discharged. 6. The DSC HU/CM connector has been disconnected for any reason.

SA-024-18

Service Bulletin/Repair Instructions

02-008-18-3467

Service Bulletin/Repair Instructions

04-004-18-3468

Service Bulletin/Repair Instructions

09-017-18-3437a

Service Bulletin/Repair Instructions

Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat isoccupied. A section of the heater mat (2) just above the reinforcement rod (3) in the cushion pad contactsinternal heater mat wire and causes damage (4).

07-003-18-3462

Service Bulletin/Repair Instructions

Some customers may complain about one or both of the following symptoms: When selecting the "Defroster Vents" position (2) with the Mode Selector Dial (1), the dial does not stay in the "Defroster Vents" position and returns to the "Defroster/Floor Vents" position (3). When rotating the Mode Selector Dial (1) to the "Defroster Vents" position (2), it may be difficult to tell if the Mode Selector Dial is firmly in the "Defroster Vents" position. This concern may be due to a production variation. Some of the mode control wires (1) may be too long to transmit movement from the mode selector dial to the link (2). The length of the mode control wire has been shortened to eliminate this concern.

05-004-18-3466

Service Bulletin/Repair Instructions

Some vehicles may experience the check engine light and automatic transaxle warning light ON with one or more of these DTCs stored in the TCM memory (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - Oil pressure switch No. 1 (oil pressure switch B) stuck on P0847:00 - Oil pressure switch No. 2 (oil pressure switch A) stuck on P0872:00 - Oil pressure switch No. 3 (oil pressure switch A) stuck on P0877:00 - Oil pressure switch No. 4 (oil pressure switch B) stuck on P0780:00 - Gear shifting malfunction P1738:00 Automatic transaxle internal malfunction This is caused by the oil pressure switch A and/or B at the control valve body temporarily or permanently getting stuck due to contamination entering the passage. To correct the problem, some mass production changes have been implemented to reduce contamination and improve the DTC diagnostic logic. NOTE: If the vehicle also has a delayed engagement concern, this TSB is not applicable. Refer to MGSS online for proper diagnosis and repair procedure.

07-002-18-3432

Service Bulletin/Repair Instructions

A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/Cevaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. "Mazda Air Cooling Coil Coating" is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years. NOTE: See parts information for Mazda Air Cooling Coil Coating and Kit part numbers. This treatment provides a durable coating that will aid to prevent biological reactions that lead to odorconcerns. It is applied to the evaporator in a misted form that is introduced by way of the cabin air filter, the re-circulate door, the blower motor resistor access, or the blower motor air intake. Proper application requires the evaporator surface to be: Relatively clean and free of leaves, dust build-up and debris. Thoroughly dried, and the product cured onto it after application. NOTE: Keep the cooling unit dry by leaving the blower fan ON (at least on low), even if the A/C is not being used. In low humidity (dry) conditions, keep the ventilation system in the "FRESH" mode all the time, or as much as possible. In high humidity conditions, or if the air has a lot of dust or pollen, keep the system in the "RECIRCULATION" mode. A few minutes before reaching a destination, turn the A/C OFF, but leave the blower fan ON. This stops the accumulation of condensation on the evaporator/cooling unit, and it helps dry the inside of the cooling unit. A/C odor is not unique to Mazda vehicles as it will occur in other makes and models. To minimize A/C odor, suggest the following to the customers.

01-011-18-3456

Service Bulletin/Repair Instructions

The vehicles listed above are equipped with a push button start/stop ignition system. Unlike previous Mazdamodels, there is no key cylinder on the steering column. Therefore, the engine cannot be started with theauxiliary key if the room fuse is removed or if the transmitter battery is dead.NOTE: The auxiliary key can only be used to lock or unlock the doors. It cannot be used to start the engine. Two transmitters are placed in a vinyl bag and stored in the center console cup holder. Since the room fuse is not installed during vehicle assembly, a new procedure is required to start the engine. Refer to "Engine Start Procedure" below.

08-001-18-3457

Service Bulletin/Repair Instructions

This information is provided to help address Passenger Airbag Deactivation (PAD) Indicator illumination concerns during vehicle service.

09-020-18-3458

Service Bulletin/Repair Instructions

Some vehicles may exhibit BLUETOOTH® hands-free and/or text messaging related concerns. To improve the handling of BLUETOOTH® hands-free and/or text messaging customer concerns, Mazda created a special service and parts exchange program as of February 2010. Customers experiencing related concerns should have their vehicle and/or device inspected according to the following procedure.

04-003-18-3455

Service Bulletin/Repair Instructions

Some customers may report a slight clunk/bang/buzz noise or jolt from the front of the vehicle. This concern will most likely occur during the vehicles first forward movement after starting the engine. This is a normal operating noise of the Anti-Lock Brake System (ABS). Do not attempt any repairs. If you encounter a customer complaint for this concern, explain that the noise comes from the ABS/TCS/DSC "Malfunction Detection Function" initial check and that there is no problem. This initial check is a necessary function to ensure the normal operation of the ABS/TCS/DSC system. It occurs when the vehicles first moves forward under the following conditions. NOTE: Some customers may describe that the noise does not occur all the time. It does occur all the time, but the sound is more likely to be heard on a slow start and not on a quick start (quick acceleration) when engine noise is louder.

05-002-18-3454

Service Bulletin/Repair Instructions

The new SKYACTIV-DRIVE FW6A-EL AT uses "Automatic Transmission Fluid (ATF) Type: FZ". Only use"ATF-FZ" to fill or top off the fluid level. ATF-FZ is specially designed for use in the SKYACTIV-DRIVE series AT. It is a low viscosity formula with less friction for better fuel economy. NOTE: ATF-FZ is colored blue for easy identification.

SA-017-18

Service Bulletin/Repair Instructions

Upgrade your PCs to IDS version 109.00 and 109.01 from the previous version. NOTE: You may see ?Selection not available? on IDS when a selecting ?Programming menu?, 108.07 included a timer extension for Programming menu application that had to be installed before the expiration date of 3/27/18. After the expiration, IDS can?t accept the extension. To correct this, uninstall IDS and re-install IDS 108.00 >IDS 108.07 up-date. Select "Remove Mazda data files and settings" as shown below.

01-008-18-3451

Service Bulletin/Repair Instructions

01-009-18-3452

Service Bulletin/Repair Instructions

02-006-18-3449

Service Bulletin/Repair Instructions

Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.

09-017-18-3437

Service Bulletin/Repair Instructions

Some vehicles may exhibit inoperative driver and/or front passenger side seat warmer(s) in any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (1) while the seat is occupied. A section of the heater mat (2) just above the reinforcement rod (3) in the cushion pad contacts internal heater mat wire and causes damage (4).

09-019-18-3450

Service Bulletin/Repair Instructions

This service bulletin provides information regarding the proper use of the driver's floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage. Floor mat moves forward due to improper installation. Inappropriate floor mat (such as aftermarket, non-factory-equipped, or non-genuine) is used. Floor mat is stacked one on top of another. Use these points at your dealership to protect our mutual operations and to help ensure our customers' safety.

00-001-18-3446

Service Bulletin/Repair Instructions

02-005-18-3444

Service Bulletin/Repair Instructions

09-011-18-3448

Service Bulletin/Repair Instructions

Some customers may complain of condensation/fog inside the front (headlamp/headlight) or rear (taillamp/taillight) combination lights. The recent new models have been fitted with a clear lens which can cause the symptom to be more noticeable, however, it does not affect the performance of the light. This condensation/fog is a natural phenomenon that occurs when there is a fairly large temperature difference between the inside and the outside of the light housing. It is normal for very small water drops to appear incertain locations on the light units where the air is stagnant (condensation), making the lens look whitish (fog). This happens mostly in the corners and narrow spaces, and will typically clear during warmer ambient temperatures, or when the lights have been on for some time.

09-014-18-3443

Service Bulletin/Repair Instructions

When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).

09-015-18-3445

Service Bulletin/Repair Instructions

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.

RF-16-03R1

Service Bulletin/Repair Instructions

The SKYACTIV®-G 2.5T engine requires a unique oil filter (PY8W-14-302) which is NOT interchangeable with other SKYACTIV® oil filters. The unique oil filter can be identified with two white bands as shown below.

01-006-18-3429

Service Bulletin/Repair Instructions

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory. P0300 - Random misfire detected P0301 - Cylinder No.1 misfire detected P0302 - Cylinder No.2 misfire detected P0303 - Cylinder No.3 misfire detected P0304 - Cylinder No.4 misfire detected. This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.

01-005-18-3415

Service Bulletin/Repair Instructions

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded P0524:00 - Engine oil pressure too low This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.

MT-003-18

Service Bulletin/Repair Instructions

The Workshop Manual has two-different airbag procedures, one for Standard Deployment and one for Two-Step Deployment. Standard Deployment is for Mexico spec vehicles and Two-Step Deployment is for US and Canadian spec vehicles.

09-005-18-3414

Service Bulletin/Repair Instructions

02-002-18-3300d

Service Bulletin/Repair Instructions

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving onrough roads and/or when turning the steering wheel while the vehicle is stopped.The noise may be due to: Upper front strut bearing (A) damage. (CX-5 and Mazda6) Squeak type noise between the front strut bearing and coil spring. (CX-3, CX-5 and Mazda6) The bump stopper (C) may be contacting the strut bearing when the front shock absorber is compressed, causing a popping noise. (Mazda6 only) The front lower arm bushing (D) is making a creak type noise in wet road conditions. (CX-5 and Mazda6).Front Shock Absorber Front Lower Arm To eliminate the noise, the following mass-production changes have been made: 1. The material and production method of the front strut bearing (A) has been changed. (CX-5 and Mazda6) 2. A protector has been installed onto the coil spring. (CX-5 and Mazda6) 3. The shape of the bump stopper (C) will be modified in the future. (Mazda6 only) 4. The shape of the coil spring has been changed. (CX-3 only) 5. Friction of the lower arm bushing has been reduced by adding a dry coating. (CX-5 and Mazda6). NOTE: The piston rod nut (B) requires replacement.

SA-001-18

Service Bulletin/Repair Instructions

The MAZDA MOBILE START (MMS) is currently experiencing a system disruption. User web portal and Call center web portal functions are affected. Mazda is working on this issue and will notify dealers when MMS service has been fully restored. We apologize for any inconvenience this may have caused you or your dealer.

01-001-17

Service Bulletin/Repair Instructions

Some vehicles may experience the CHECK ENGINE LIGHT OIN with DTC P2610 and P2507 stored in memory after engine start and room fuse 15A removed * P2610 Instrument cluster internal engine off timer performance problem * P2507 PCM battery voltage low input.

06-001-17-3307b

Service Bulletin/Repair Instructions

Some vehicles may exhibit wear/peel-off of the leather steering wheel surface causing a poor appearance. This concern may be caused by an insufficient wear resistance of the steering wheel surface.

MT-021-17

Service Bulletin/Repair Instructions

03-002-17-3394

Service Bulletin/Repair Instructions

09-011-17-3339a

Service Bulletin/Repair Instructions

Some vehicles may exhibit excessive noise when operating either front power seat forward or backward. The noise may be caused by cable vibration, which transmits power from the motor to the gears. The cable vibrates inside the case due to inadequate fabric wrapped around the cable. The fabric thickness has been increased to eliminate the noise.

02-009-17-3392

Service Bulletin/Repair Instructions

Some vehicles may exhibit a crack on the front shock absorber dust boot (A). This may be caused by dust boot insufficient resistance to cold. The shape and material of the dust boot has been changed to improve the resistance to cold.

MT-019-17

Service Bulletin/Repair Instructions

WARNING: DO NOT PERFORM OPERATIONAL TESTING OF THE SMART CITY BRAKE SUPPORT (SCBS) SYSTEM. If the warning indicator light is not illuminated and there are no codes stored in the system, the system is operating properly, and Mazda cannot perform any additional testing of the system. Dealers and customers should never attempt to test or recreate crash scenarios under any circumstances because that could lead to an accident and injuries. NOTE: This article only applies to the applicable vehicles below equipped with SCBS system that uses a Laser Sensor. This article does not apply to newer vehicles equipped with SCBS system that uses a Forward Sensing Camera (FSC).

MT-017-17

Service Bulletin/Repair Instructions

If you encounter any type of electrical concern (e.g, dead battery), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.

09-041-17-3390

Service Bulletin/Repair Instructions

Some vehicles may exhibit a white stain (A) running down the front door(s), which originates from under the outer door mirror. This is caused when water (containing white corrosion) is generated inside the door mirror base (B), then drains down the door panel causing a poor appearance concern. The door mirror base was originally designed to drain water to the outside of the door. The shape of the door mirror base gasket has been modified to drain water to the inside of the door. Replacing the gasket should eliminate this concern.

MT-016-17

Service Bulletin/Repair Instructions

The Smart City Brake Support (SCBS) system alerts the driver of a possible collision using an indication in the display and a warning sound when the Forward Sensing Camera (FSC) detects a vehicle ahead and determines that a collision with a vehicle ahead is imminent. In addition, the system reduces damage in the event of a collision by operating the brake control when the system determines that a collision is unavoidable. It may also be possible to avoid a collision depending on the relative speed between your vehicle and the vehicle in front of you. In addition, when the driver depresses the brake pedal, the brakes are applied firmly and quickly to assist.

09-012-17-3334b

Service Bulletin/Repair Instructions

Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion. To correct the issue, a plating process was added at the supplier beginning on November 13, 2015.

SA-036-17

Service Bulletin/Repair Instructions

IDS SOFTWARE VERSION 107 AVAILABLE ON MGSS - PLEASE UPDATE YOUR PC'S. Upgrade your PCs to IDS version 107.00 and 107.01 from the previous version.

07-007-17-3384

Service Bulletin/Repair Instructions

Some customers may complain about poor heater performance even after the engine reaches normal operating temperature. This may be caused by a clogged heater unit. For Mazda6 and CX-5, the check engine light may illuminate with the DTC P011A:00 stored at the same time. P011A:00 ECT sensor No.1/No.2 performance problem. NOTE: Refer to TSB 01-015/15 if the customer is using a block heater at temperatures below freezing.

02-003-17-3300c

Service Bulletin/Repair Instructions

06-002-17-3367

Service Bulletin/Repair Instructions

Some vehicles may exhibit an unusual noise (clacking) from under the front of the vehicle. This noise only occurs when starting to move the vehicle while the steering wheel is turned to the full left position. NOTE: The noise will not occur if the steering wheel is in the center or full right position. The noise is caused when the edge (A) of the left side inner ball joint (B) gets stuck with the steering gear housing (C).

09-001-17-3296b

Service Bulletin/Repair Instructions

When dealing with customer complaints of excessive condensation and/or water within the headlamp unit, first determine if all the bulb sockets (including O-ring), seals and covers are present and correctly installed. In most cases you will find that the Bulb Seal No. 1 (A) or HID Bulb Seal No. 1 (B) and Bulb Seal No. 2 (C) socket covers have not been correctly installed or are missing due to improper prior repairs (i.e., customer replacing the headlamp bulbs or body shop not transferring them when replacing the headlamp unit(s) due to a collision). Any damage caused by missing socket covers, HID module seal (D), or missing bumper brackets (E) is not covered by warranty policy.

09-035-17-3080

Service Bulletin/Repair Instructions

In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer?s responsibility to comply with Federal, State, and local laws concerning odometerand related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the ?SpeedometerReplacement Label?.Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda?s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service.With the use of SPECMO?s services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

09-012-17-3334a

Service Bulletin/Repair Instructions

Some vehicles may experience unusual noise coming from inside the front door panel when playing the audio system. This is caused by the damper coming off the speaker frame due to corrosion on the speaker back frame. To correct the issue, a plating process was added at the supplier beginning on November 13, 2015.

09-033-17-3374

Service Bulletin/Repair Instructions

Some vehicles may have a condition where the front of the drivers seat cushion trim comes off the seat frame (as shown below). This is found on vehicles equipped with power seats and leather, leatherette or cloth type seat trim. The front seat cushion is attached to the seat frame using a folding collar. The collar may slip out of the seat frame when force is applied to the front of the seat cushion.

01-008-17-3376

Service Bulletin/Repair Instructions

SA-060-17

Service Bulletin/Repair Instructions

Some 2012-2016 Mazda3s, 2013-2015 CX-5s and 2014-2015 Mazda6s may experience the Check Engine Light ON with DTC P0101 and/or P061B and/or driveability problem after reprogramming the PCM using IDS versions 105.02 to 105.04. If the PCM is reprogrammed with any software number included in the attached file and the throttle valve has too much carbon build up, the engine air amount calculation by the problem software may not be accurate. Perform the following Repair Procedure to correct this issue. NOTE Current version of IDS is 106.02.

SA-061-17

Service Bulletin/Repair Instructions

In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.

05-002-17-3355a

Service Bulletin/Repair Instructions

MT-014-17

Service Bulletin/Repair Instructions

Whenever you are reprogramming a PCM or any other module, always use the GR8 Battery Charger in the Power Supply mode to prevent the battery from discharging.

SA-052-17

Service Bulletin/Repair Instructions

Smart City Brake Support (SCBS) frequently asked questions (FAQ)

SA-055-17

Service Bulletin/Repair Instructions

Blind Spot Monitoring (BSM) system frequently asked questions (FAQ)

SA-058-17

Service Bulletin/Repair Instructions

CAUTION: DO NOT attempt any repair of the windshield damaged by stone chipping/cracks at the area in front of the Forward Sensing Camera (FSC) and Laser Sensor. Replace the windshield with a new one instead.

01-004-17-3317a

Service Bulletin/Repair Instructions

Some vehicles may experience an engine that runs rough and the check engine light on with DTCs P0201 and P0204 or P0202 and P0203. NOTE: Engine misfire related DTCs (P0301, P0302, P0303, P0304) are usually stored at the same time. P0201:00 : Fuel injector circuit/open cylinder No.1 P0202:00 : Fuel injector circuit/open cylinder No.2 P0203:00 : Fuel injector circuit/open cylinder No.3 P0204:00 : Fuel injector circuit/open cylinder No.4 This concern may be caused by an internal failure of the PCM (DENSO produced only). To correct the concern, the PCM internal failure has been eliminated.

09-016-17-3327a

Service Bulletin/Repair Instructions

Some vehicles may exhibit the driver and/or front passenger side seat warmer(s) malfunction on any mode (High, Mid and Low). This may be caused by repeated load applied to the seat cushion (A) while the seat is occupied. A section of the heater mat (B) just above the reinforcement rod (C) in the cushion pad (A) contacts internal heater mat wire and causes damage (D).

09-027-17-3357

Service Bulletin/Repair Instructions

Some vehicles may exhibit the driver seat manual lumbar support adjustment (A) inoperative. This may be caused byrepeated stress to the lumbar support lever (C) at location (B).

SA-050-17

Service Bulletin/Repair Instructions

CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.

09-024-17-3350

Service Bulletin/Repair Instructions

05-002-17-3355

Service Bulletin/Repair Instructions

Some vehicles may exhibit one of the following concerns: Sometimes the shifter may jump out of 3rd gear over a road bump when accelerating after deceleration at 25-40 mph (40-65 km/h) Hard to shift into 3rd, 4th, 5th, and/or 6th gear Shift lever vibrates when driving in 3rd or 4th gear. This is caused by inappropriate transmission internal parts.

02-003-17-3300b

Service Bulletin/Repair Instructions

01-005-17-3305a

Service Bulletin/Repair Instructions

09-018-17

Service Bulletin/Repair Instructions

Display shows inaccurate ambient temperature. Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature.

09018173351

Service Bulletin/Repair Instructions

Some customers may complain that the ambient temperature display is not accurate, or it takes too long for the display to show actual temperature. When you encounter a customer with this concern, first verify the condition when the customer noticed this symptom. If the condition is similar to the following "CONTROL LOGIC OF AMBIENT TEMPERATURE" or "DIFFERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS", advise the customer that this is a normal characteristic of the vehicle and not a malfunction. If the condition does not meet the following and the sensor malfunction is suspected, make sure to inspect the sensor according to MGSSonline or Workshop Manual (section 09-22 AMBIENT TEMPERATURE SENSOR INSPECTION). Replace the sensor only when it fails the Workshop Manual inspection.

09-017-17

Service Bulletin/Repair Instructions

Audio, navigation and phone concerns with Mazda connect Infotainment system. All Mazda connect vehicles in new car inventory must be updated to this software version listed below in this TSB as part of the New Car Ready step 3 process. Make sure the new vehicle specialist receives a copy of this bulletin.

MT-009-17

Service Bulletin/Repair Instructions

Some vehicles may exhibit a chattering noise from the rear spoiler (A) while driving on a rough road. This may be caused by loose rear spoiler installation nuts.

17-03

Service Bulletin/Repair Instructions

NEW MOUNTING BOLT FOR FRONT BUMPER

SA-041-17

Service Bulletin/Repair Instructions

PERMANENT DTCS ARE NOW DISPLAYED WITH THE IDS 104 UPDATE. THE PURPOSE OF A PERMANENT DTC IS TO PREVENT CUSTOMERS FROM CLEARING THEM BY DISCONNECTING THE BATTERY CABLE IN ORDER TO PASS A SMOG CHECK. ALL PCM AND TCM DTCS THAT TURN ON THE CHECK ENGINE LIGHT CAN REMAIN AS A PERMANENT DTC. THEY WILL NOT TURN ON THE CHECK ENGINE LIGHT OR CAUSE DRIVABILITY CONCERNS. IF YOU ENCOUNTER A PERMANENT DTC, IGNORE IT AND DIAGNOSE THE CURRENT STORED OR PENDING DTC.

09-009-17-3302

Service Bulletin/Repair Instructions

Some vehicles may exhibit navigation unit that cannot read out SMS (Short Messages Service) or does not operate properly after reading SMS. These concerns may be caused by problems with the Bluetooth Unit software.

SA-040-17

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE ONE OF THE FOLLOWING ADVANCED KEYLESS ENTRY SYSTEM MALFUNCTIONS: (1) KEY FOB AND/OR DOOR REQUEST SWITCH DOES NOT OPERATE. (2) DOOR LOCKS REPEATEDLY LOCK AND UNLOCK WHEN APPROACHING THE VEHICLE WITH THE ADVANCED KEY. (3) KEY WARNING LIGHT (RED) ON WHILE DRIVING AND DTC B10D1:23 AND/OR B10D3:23 IS(ARE) STORED. B10D1:23 REQUEST SWITCH (LF) CIRCUIT MALFUNCTION B10D3:23 REQUEST SWITCH (RF) CIRCUIT MALFUNCTION

09-008-17-3324

Service Bulletin/Repair Instructions

Take caution when cleaning plastic headlight lenses. Damage can occur when using some cleaners that contain strong acid, alkaline cleanser or organic solvent. Damage caused by using these cleaners is not covered by Mazda's New Vehicle Limited Warranty term.

01-005-17-3305

Service Bulletin/Repair Instructions

01-002-17-3299a

Service Bulletin/Repair Instructions

When the engine is started for the first time after parking the vehicle overnight in cold conditions (below 32 degrees Fahrenheit / 0 degrees Celsius), some vehicles may exhibit a rough idle and/or the check engine light on with any of the following DTC(s) stored in memory.?P0300 - Random misfire detected ?P0301 - Cylinder No.1 misfire detected ?P0302 - Cylinder No.2 misfire detected ?P0303 - Cylinder No.3 misfire detected ?P0304 - Cylinder No.4 misfire detected This may be caused by frozen water accumulated in the main silencer, restricting exhaust flow.

02-003-17-3300a

Service Bulletin/Repair Instructions

01-004-17

Service Bulletin/Repair Instructions

Multi-Model - engine runs rough and check engine light on with DTCS P0201 and P0204 or P0202 and P0203

02-003-17

Service Bulletin/Repair Instructions

Knocking/Squeaking noise from front shock absorber, creaking noise fkrom front lower arm bushing

07-002-17

Service Bulletin/Repair Instructions

No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problem, the configuration of the header has been changed to improve the brazing performance in this area.

SA386

Service Bulletin/Repair Instructions

Check engine light (with DTCs P0101, P061B, P2122, P2138) may illuminate after PCM reprogramming due to a mislogic detection in the PCM calibration, available in the current IDs version 103.03. Please uninstall IDS and install version 103.00 to prevent this situation and "do not update ids until further notice"

03-001-17

Service Bulletin/Repair Instructions

Vibration felt through floor/seat/steering wheel at approx. 25-30 MPH. The bibration may be caused by wear on the inner surface of the tripod joint case (inner side of front drive shaft). To eliminate this concern, a coating has been applied to the inner surface of the tripod joint case to improve wear resistance

07-005-16

Service Bulletin/Repair Instructions

No cool air from air conditioner (Leak from evaporator) Some customers may complain about no cool air from the vents when the air conditioner (A/C) is ON. This concern may be caused by A/C refrigerant leaking from the evaporator (A) at the joint between the tubes (B) and the header (C) due to improper brazing (D). To correct the problems, the coinfiguration of the header has been changed to improve the brazing performance in this area.

02-010-16

Service Bulletin/Repair Instructions

Knocking/squeaking noise from front shock absorber, creaking noise from front lower arm bushing.

02-015-16

Service Bulletin/Repair Instructions

Knocking noise from the rear of the vehicle. Some vehicles may exhibit a knocking noise from the rear of the vehicle. Upon inspection, cracks may be found in rear differential mount bushing, causing the noise. The is caused by insufficient durability of the bushing. To eliminate the noise, the shape of the bushing has been changed.

01-014-16

Service Bulletin/Repair Instructions

CHECK ENGINE LIGHT ON WITH DTC P0300-P0304

09-051-16

Service Bulletin/Repair Instructions

Driver-side power door mirror vibration

03-004-16

Service Bulletin/Repair Instructions

WARNING LIGHT ON WITH DTC P1887:11 - 14 AND/OR NOISE FROM COUPLING UNIT

01-017-16-3242

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE AN ENGINE THAT RUNS ROUGH AND THE CHECK ENGINE LIGHT ON WITH DTCS P0201 AND P0204 OR P0202 AND P0203.NOTE:ENGINE MISFIRE RELATED DTCS (P0301, P0302, P0303, P0304) ARE USUALLY STORED AT THE SAME TIME.P0201:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.1P0202:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.2P0203:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.3P0204:00: FUEL INJECTOR CIRCUIT/OPEN CYLINDER NO.4THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE PCM (DENSO PRODUCED ONLY). TO CORRECT THE CONCERN, THE PCM INTERNAL FAILURE HAS BEEN ELIMINATED.

00-004-16-3237

Service Bulletin/Repair Instructions

RAISING A VEHICLE WITH A JACK CAN BE DANGEROUS IF NOT DONE PROPERLY. THE VEHICLE CAN SLIP OFF THE JACK AND SERI-OUSLY INJURE SOMEONE. IN THIS SERVICE INFORMATION, SOME IMPORTANT WARNINGS AND CAUTIONS HAVE BEEN TAKEN FROM THE OWNERS MANUAL. FOR MAZDA CUSTOMERS WHO HAVE QUESTIONS ABOUT SAFELY LIFTING THEIR VEHICLE TO CHANGE A FLAT TIRE OR TO INSTALL SNOW CHAINS, PLEASE PROVIDE A COPY OF THE ATTACHED HANDOUT FOR THEM. ALSO, BE SURE TO ALWAYS DIRECT CUSTOMERS TO FOL-LOW THE DIRECTIONS IN THE OWNER'S MANUAL.

03-003-16-3229

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT A VIBRATION THAT IS FELT THROUGH THE FLOOR, SEAT AND/OR STEERING WHEEL WHILE DRIVING UNDER MODERATE ACCELERATION, AT SPEEDS OF APPROX. 25 - 30 MPH (40 - 50 KM/H). THE VIBRATION IS MORE NOTICEABLE WHEN DRIVING ON SMOOTH, FLAT ROADS. THE VIBRATION MAY BE CAUSED BY WEAR ON THE INNER SURFACE OF THE TRIPOD JOINT CASE (INNER SIDE OF FRONT DRIVE SHAFT).TO ELIMINATE THIS CONCERN, A COATING HAS BEEN APPLIED TO THE INNER SURFACE OF THE TRIPOD JOINT CASE TO IMPROVE WEAR RESISTANCE.

01-014-16-3208A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE A LACK OF ENGINE POWER/ROUGH IDLING AND THE CHECK ENGINE LIGHT ON WITH ONE OR MORE OF THE MISFIRE RELATED DTCS OF P0300:00, P0301:00, P0302:00, P0303:00 AND P0304:00. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE IGNITION COIL(S) DUE TO A HIGH DIFFERENCE BETWEEN COLD AND WARM AMBIENT TEMPERATURES. THE PRODUCTION METHOD OF THE IGNITION COIL HAS BEEN CHANGED TO ELIMINATE THIS CONCERN.

1098M

Service Bulletin/Repair Instructions

WHEN REMOVING PARTS FROM A VEHICLE, TAKE CAUTION OF THIS SYMBOL "R". FAILING TO REPLACE THE NON-REUSABLE PART MAY CAUSE A SYSTEM FAILURE.

02-010-16-3170C

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6). TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

09-044-16-3227

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. THIS IS CAUSED BY THE STOPPER RUBBER, A COMPONENT OF THE LIFTGATE LATCH AND LOCK ACTUATOR (A), HARDENING WHEN THE TEMPERATURE DROPS BELOW FREEZING. THE STOPPER RUBBER HAS NOW BEEN IMPROVED TO ELIMINATE THIS CONCERN.

SA234

Service Bulletin/Repair Instructions

IDS UPDATE 101.00 AND 101.02 IS NOW AVAILABLE ON MS3 UNDER THE "IDS/INFOTAINMENT" TAB.

09-013-16-3161

Service Bulletin/Repair Instructions

WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE RESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET OVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.

09-040-16-3214

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN THAT IN EXTREME COLD WEATHER CONDITIONS, THE SUNROOF MAY SUDDENLY OPEN BY ITSELF WHEN THE HEATER IS ON. THIS CONCERN MAY BE DUE TO A SHORT IN THE SUNROOF SWITCH (A) CAUSED FROM CONDEN-SATION GENERATED BETWEEN THE ROOF PANEL AND THE SEAL. TO ELIMINATE THIS CONCERN IN THE FUTURE, A PROTECTIVE FILM HAS BEEN INSTALLED TO THE SWITCH AND A PAD INSTALLED TO THE HARNESS.

09-041-16-3212

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM).THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE THE HOLDING FORCE, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED AND NON-WOVEN PADS HAVE BEEN ATTACHED TO THE GLASS RUN CHANNEL.

1079M

Service Bulletin/Repair Instructions

IN CERTAIN CONDITIONS, SMART CITY BRAKE SUPPORT (SCBS) MAY OPERATE UNINTENTIONALLY. THE OWNER'S MANUAL PROVIDES 7 EXAMPLES: OBJECTS ON THE ROAD AT THE ENTRANCE TO A CURVE.VEHICLES PASSING IN THE OPPOSITE LANE WHILE MAKING A CURVE.METAL OBJECTS, BUMPS, OR PROTRUDING OBJECTS ON THE ROAD.WHEN PASSING THROUGH A TOLL GATE.WHEN PASSING UNDER A VINYL CURTAIN OR FLAG.PLASTIC OBJECTS SUCH AS PYLONS.TWO-WHEELED VEHICLES, PEDESTRIANS, ANIMALS OR STANDING TREES.THIS M-TIP ARTICLE PROVIDES 2 ADDITIONAL EXAMPLES:A. THERE IS FOGGING ON THE INNER SURFACE OF THE WINDSHIELD.B. THERE IS/ARE FOGGING/WATER DROPS ON THE OUTER SURFACE OF THE WINDSHIELD.THE NEAR INFRARED LASER BEAM IS A LIGHT BEAM AND IS REFRACTED BY WATER DROPS OR FOREIGN MATERIAL ON THE WINDSHIELD. IN THIS CASE, THE NEAR INFRARED LASER BEAM MAY NOT DETECT AN OBSTRUCTION AHEAD CORRECTLY.

1080M

Service Bulletin/Repair Instructions

IF AN ENGINE ASSEMBLY IS REPLACED AFTER A CATASTROPHIC INTERNAL MECHANICAL FAILURE, CLEAN THE INTAKE MANIFOLD INTERNALLY BEFORE INSTALLING A REPLACEMENT ENGINE ASSEMBLY. IF THE INTAKE MANIFOLD IS NOT CLEANED PROPERLY, THE REPLACEMENT ENGINE MAY FAIL PREMATURELY.METALLIC DEBRIS FROM THE OLD ENGINE (WITH CATASTROPHIC INTERNAL MECHANICAL FAILURE) MAY REST INSIDE THE INTAKE MANIFOLD. WHEN THE NEW ENGINE ASSEMBLY IS INSTALLED, DEBRIS IN THE INTAKE MANIFOLD WILL BE INGESTED INTO THE NEW ENGINE AND CAUSE INTERNAL DAMAGE.CLEAN THE INTAKE MANIFOLD INTERNALLY TO REMOVE ANY DEBRIS FROM OLD ENGINE BEFORE INSTALLING THE NEW REPLACEMENT ENGINE ASSEMBLY.IF THE INTAKE MANIFOLD CANNOT BE PROPERLY CLEANED INTERNALLY, REPLACE IT.

09-016-16-3158A

Service Bulletin/Repair Instructions

AT PDI OR WHEN NEW VEHICLE IS DELIVERED, SOME CUSTOMERS MAY COMPLAIN ABOUT WRINKLES ON THE LEATHER SEAT CUSHION AND/OR SEAT BACK SURFACE.CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED BY A QUALIFIED UPHOLSTERY REPAIR SPECIALIST USING THE FOLLOWING REPAIR PROCEDURE.THIS SERVICE BULLETIN IS ONLY FOR SUBLET REPAIR. A QUALIFIED UPHOLSTERY REPAIR SPECIALIST IS REQUIRED FOR THIS REPAIR PROCEDURE. PLEASE PRINT A COPY OF THIS BULLETIN FOR THE UPHOLSTERY REPAIR SPECIALIST.

01-011-16-3139A

Service Bulletin/Repair Instructions

WHEN THE ENGINE IS STARTED FOR THE FIRST TIME AFTER PARKING THE VEHICLE OVERNIGHT IN COLD CONDITIONS (BELOW 32 DEGREES FAHRENHEIT / 0 DEGREES CELSIUS), SOME VEHICLES MAY EXHIBIT A ROUGH IDLE AND/OR THE CHECK ENGINE LIGHT ON WITH ANY OF THE FOLLOWING DTC(S) STORED IN MEMORY.P0300 - RANDOM MISFIRE DETECTEDP0301 - CYLINDER NO.1 MISFIRE DETECTEDP0302 - CYLINDER NO.2 MISFIRE DETECTED P0303 - CYLINDER NO.3 MISFIRE DETECTED P0304 - CYLINDER NO.4 MISFIRE DETECTED THIS MAY BE CAUSED BY FROZEN WATER ACCUMULATED IN THE MAIN SILENCER, RESTRICTING EXHAUST FLOW.

01-009-16-3172B

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE CHECK ENGINE LIGHT ON AND DTC P0015 / P0524 STORED IN MEMORY.P0015:00 - EXHAUST CMP TIMING OVER-RETARDEDP0524:00 - ENGINE OIL PRESSURE TOO LOWTHIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OIL CONTROL VALVE (OCV). THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A CHECK ENGINE LIGHT ON, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

01-014-16-3208

Service Bulletin/Repair Instructions

1102M

Service Bulletin/Repair Instructions

WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING THE M-MDS HAS BEEN DISCONTINUED FOR SOME MODELS. INSTEAD, THE WORKSHOP MANUAL EVAP SYSTEM LEAK INSPECTION USING EVAP LEAK TESTER WILL BE USED TO TROUBLESHOOT EVAP SYSTEM LEAKS.

09-009-16-3150A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THE HANDLING OF BLUETOOTH® HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CRE-ATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010.CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.

09-030-16-3204

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A TOUCH SCREEN THAT LOCKS UP (BLACK SCREEN) OR DOES NOT RESPOND. HOWEVER, IN EITHER CASE THE AUDIO SOUND IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT. THE PRODUCTION PROCESS AT THE AUDIO SUP-PLIER HAS BEEN IMPROVED TO ELIMINATE THESE CONCERNS.

09-031-16-3205

Service Bulletin/Repair Instructions

SOME VEHICLES EQUIPPED WITH A 40:20:40 SPLIT TYPE REAR SEAT MAY BE UNABLE TO LOWER THE REAR SEATBACK (A) WHEN PULLING THE LEFT (B) AND/OR RIGHT (C) REMOTE HANDLES. ALSO, THE SEATBACKS MAY NOT FULLY LATCH (LOCK) WHEN PLACED IN THE UPRIGHT POSITION.THIS CONCERN MAY BE CAUSED BY EITHER OF THE FOLLOWING:INSUFFICIENT REMOTE CABLE TENSION DUE TO INCORRECT ADJUSTMENT POSITION (A) OF THE REMOTE CABLE.THE CABLE BALL (B) GETS SEIZED ON SHARP EDGES INSIDE THE CYLINDER.

RF-16-03

Service Bulletin/Repair Instructions

THE 2016 CX-9 WITH THE SKYACTIV®-G 2.5T ENGINE REQUIRES A UNIQUE OIL FILTER (PY8W-14-302) WHICH IS NOT INTERCHANGEABLE WITH OTHER SKYACTIV® OIL FILTERS. THE UNIQUE OIL FILTER CAN BE IDENTIFIED WITH TWO WHITE BANDS AS SHOWN BELOW.

SA288

Service Bulletin/Repair Instructions

IF YOU ENCOUNTER A VEHICLE WITH DTC P0137 (CIRCUIT LOW INPUT), CHECK THE REAR HARNESS AT THE RED CIRCLED AREA IN THE FOLLOWING DIAGRAM. IF AN AFTERMARKET ALARM SYSTEM IS INSTALLED, THE REAR HARNESS MIGHT HAVE RECEIVED DAMAGE FROM ELECTRO-TAP CONNECTORS (A) OR TO THE PROTECTOR TUBE (B). THIS DAMAGE IS NOT COVERED UNDER WARRANTY.

09-027-16-3197

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT RUST OR BLISTERING ON THE INNER SIDE OF THE LIFTGATE/TRUNK LID, WHERE IT CONTACTS THE WEATHERSTRIP (AS SHOWN BELOW). THE PAINT MAY BECOME DAMAGED BY WEATHERSTRIP CHAFING CAUSED BY LIFTGATE/TRUNK LID VIBRATION WHILE DRIVING. TO ELIMINATE THIS CONCERN ON CX-5, SILICONE IS APPLIED TO THE LIP OF THE WEATHERSTRIP TO REDUCE FRICTION AGAINST THE LIFTGATE.

1066M

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT IMPROPER OPERATION OF THE AUTO-DIMMING MIRROR. THIS MAY BE CAUSED BY AN OBSTRUCTION OF THE FRONT AND/OR REAR LIGHT SENSOR(S) (E.G. HANGING A PARKING PERMIT FROM THE MIRROR). USE A SOFT CLOTH WITH MILD DETERGENT TO CLEAN THE MIRROR. HARSH DETERGENT MAY DAMAGE THE FRONT AND/OR REAR LIGHT SENSOR(S).

1099M

Service Bulletin/Repair Instructions

WHEN REPROGRAMMING A CONTROL MODULE, ALWAYS USE THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE. IF NOT USED, THE CONTROL MODULE REPROGRAMMING MAY FAIL DUE TO A WEAK VEHICLE BATTERY.THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE PREVENTS THE VEHICLE BATTERY FROM BEING DISCHARGED. THIS ALLOWS THE IDS TO REPROGRAM A CONTROL MODULE WITHOUT INTERFERENCE FROM A WEAK OR UNDERCHARGED VEHICLE BATTERY. NOTE: CONTROL MODULE DAMAGE MAY OCCUR IF THE GR-8 BATTERY MANAGEMENT SYSTEM POWER SUPPLY MODE IS NOT USED.

01-011-16-3139

Service Bulletin/Repair Instructions

01-009-16-3172A

Service Bulletin/Repair Instructions

SA285

Service Bulletin/Repair Instructions

OVER THE PAST TWO WEEKS, AN INCREASING NUMBER OF IPHONE SE EARLY ADOPTERS HAVE REPORTED AUDIO ISSUES WITH BLUETOOTH PHONE CALLS WHEN THE SMARTPHONE IS PAIRED WITH A VEHICLE OR WIRELESS HEADSET. THE ISSUE EXTENDS TO GPS VOICE NAVIGATION FOR SOME, BUT STREAMING MUSIC OVER BLUETOOTH APPEARS TO BE UNAFFECTED. SPECIFICALLY, DOZENS OF USERS IN THE APPLE SUPPORT COMMUNITIES AND MACRUMORS DISCUSSION FORUMS CLAIM TO BE EXPERIENCING DISTORTED, STATICKY, OR INAUDIBLE PHONE CALLS WHEN USING AN IPHONE SE. IF YOU EXPERIENCE A CUSTOMER COMPLAINT, AND THE CUSTOMER HAS A NEW IPHONE SE, DO NOT REPLACE ANY PARTS ON THE VEHICLE. EXPLAIN TO THE CUSTOMER THAT THE IPHONE MAY BE THE PROBLEM. HAVE THE CUSTOMER VISIT THIS WEBSITE: HTTP://WWW.MACRUMORS.COM/2016/04/11/IPHONE-SE-BLUETOOTH-PHONE-CALL-AUDIO-ISSUES/

01-010-16-3185

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITH-OUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY).THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM THAT MAY DETECT FALSE ERROR OF THE A/F SENSOR, RESULTING IN FALSE DETECTION OF P0421. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED.CATALYST MON-ITOR FUNCTION EXPLANATIONTHE PCM MONITORS THE OXYGEN STORAGE AMOUNT PROPORTIONAL TO CATALYTIC CONVERTER PURIFICATION CHARACTERISTIC.THE PCM STARTS TO MONITOR AFTER RECOVERY (FUEL INJECTION STARTS) FROM FUEL CUT CONTROL.THE PCM TEMPORARILY CHANGES THE TARGET AIR/FUEL RATIO TO RICH AT FUEL CUT RECOVERY, AND DETECTS THE RESPONSE TIME UNTIL THE HO2S OUTPUT SIGNAL OUTPUTS THE VOLTAGE ON THE RICH SIDE. IF THE CATALYTIC CONVERTER PURIFICATION CHARACTERISTIC DETERIORATES, THE AMOUNT OF THE TIME UNTIL THE HO2S DETECTS THE VOLTAGE ON THE RICH SIDE IS SHORTER COMPARED TO THE NORMAL PURIFICATION CHARACTERISTIC AS SHOWN. THE PCM DETECTS A CATALYTIC CONVERTER MALFUNCTION USING THIS CHARACTERISTIC.

02-010/16

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO:UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6)STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. (CX-3, CX-5 AND MAZDA6)THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY)THE FRONT LOWER ARM BUSHING (D) IS MAKING A STICK-SLIP NOISE IN WET ROAD CONDITIONS. (CX-5 AND MAZDA6).TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE:1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6)2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6)3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY)4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY)5. FRICTION OF THE LOWER ARM BUSHING HAS BEEN REDUCED BY ADDING A DRY COATING. (CX-5 AND MAZDA6)NOTE:THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

SA283

Service Bulletin/Repair Instructions

CUSTOMERS THAT ARE REGISTERED WITH TOMTOM TO UPDATE THEIR MAZDA TOMTOM SYSTEM (USING TOMTOM HOME SOFTWARE) MAY HAVE RECENTLY RECEIVED THIS E-MAIL: PLEASE NOTE THAT THIS IS NOT AN OPERATING SYSTEM UPDATE (AKA FIRMWARE), THIS IS AN UPDATE TO THE FILE THAT THE SYSTEM USES TO QUICKLY FIND GPS SATELLITES. THIS FILE IS USUALLY UPDATED DAILY BUT THE CUSTOMER DOES NOT NEED TO UPDATE THIS FILE FOR THEIR SYSTEM TO WORK CORRECTLY. THIS UPDATE WILL ALWAYS BE FREE AS ARE FIRMWARE UPDATES. USE THE TOMTOM HOME SOFTWARE TO DETERMINE WHAT IS AVAILABLE FOR YOUR SPECIFIC CUSTOMER.IF YOU NEED MORE DETAILED INFORMATION ON HOW THE FILE WORKS WITH TOMTOM DEVICES AND HOW LONG IT REMAINS ACCURATE, CLICK HERE.

09-022-16-3183

Service Bulletin/Repair Instructions

Some customers may complain of the poor appearance of the passenger and/or driver side A-pillar trim. The lower portion of the trim may become distorted (as shown below) due to high temperatures. To eliminate this concern, the shape of the body flange has been improved during mass-production to allow sufficient A-pillar clearance.

MTI_1034

Service Bulletin/Repair Instructions

This article provides HVAC heater/defroster operating tips using Mode selector dial. This includes the use of intermediate positions.

MTI_1111

Service Bulletin/Repair Instructions

When installing a navigation SD card, confirm that the card is unlocked. Also, Mazda Does Not Recommend swapping navigation system SD cards from one vehicle to another for testing. If swapped, the SD card that is installed into the other vehicle becomes Ã¢ÂÂlinkedÃ¢ÂÂ to the VIN of that vehicle.

MTI_1031

Service Bulletin/Repair Instructions

Some customers may complain about a blurry rear view monitor display. This may be caused by an aftermarket accessory device.

MTI_1032

Service Bulletin/Repair Instructions

Some customers may complain about a rattle type noise coming from the rear of the vehicle when driving on rough roads. This may be caused by a loose spare tire jack.

02-005-16-3152A

Service Bulletin/Repair Instructions

BEGINNING WITH THE CX-5 AND MAZDA6 MODELS, GRIP TYPE FRONT AND REAR STABILIZER BUSHINGS HAVE BEEN INCORPO-RATED FOR NOISE PREVENTION PURPOSES. IF ANY TYPE OF GREASE OR LUBRICATION IS APPLIED TO THE BUSHINGS, IT MAY CREATE NOISE DUE TO BUSHING SLIPPAGE.

02-005-16-3152a

Service Bulletin/Repair Instructions

Beginning with the CX-5 and Mazda6 models, grip type front and rear stabilizer bushings have been incorpo-rated for noise prevention purposes. If any type of grease or lubrication is applied to the bushings, it may create noise due to bushing slippage.

09-014-16-3132A

Service Bulletin/Repair Instructions

SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SUR-FACE OF THE HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF THE POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO THE INNER SURFACE OF THE HEADLIGHT LENS AND REACTS WITH THE ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

09-014-16-3132a

Service Bulletin/Repair Instructions

Some vehicles equipped with LED or Discharge type headlights may exhibit white milky stains on the inner sur-face of the headlight lens. Some customers may complain of the poor appearance. This concern is caused by gas that emits from a gasket in the lamp unit. The gas adheres to the inner surface of the headlight lens and reacts with the anti-clouding coating and moisture in the air to create white milky stains. The gasket material has been improved to eliminate this concern.

02-010-16-3170

Service Bulletin/Repair Instructions

Some vehicles may exhibit a knocking / squeaking noise from the front shock absorber when driving on rough roads and/or when turning the steering wheel while the vehicle is stopped.

01-009-16-3172

Service Bulletin/Repair Instructions

Some vehicles may experience a rough idle with the check engine light on and DTC P0015 / P0524 stored in memory. P0015:00 - Exhaust CMP timing over-retarded, P0524:00 - Engine oil pressure too low. This is caused by a drop in engine oil pressure due to a piece of foreign object stuck on the oil pump pressure relief valve or oil control valve (OCV). The temporary entry of the foreign object triggers a check engine light on, but rough idle will not be produced until a later time.

02-009-16-3155

Service Bulletin/Repair Instructions

Some customers may complain that the steering wheel is off center more than 3" even when driving straight on a flat road.

09-016-16-3158

Service Bulletin/Repair Instructions

At PDI or when new vehicle is delivered, some customers may complain about wrinkles on the leather seat cushion and/or seat back surface.Customers having this concern should have their vehicle repaired by a qualified upholstery repair specialist using the following repair procedure.

SA218

Service Bulletin/Repair Instructions

If you encounter a 2013-2016 CX-5 with DTC P011A with overheating and/or no heat from the heater, compare the heater performance to another CX-5. If another CX-5 is not available, check the heater core flow and if restricted, drain/replace coolant and replace the heater core. NOTE: If the code is set by itself, without overheating and/or no heat from the heater, follow the Workshop Manual on MS3 online.

Technical

Service Bulletin/Repair Instructions

Mazda Technical Service Bulletins March 2016

0000216

Service Bulletin/Repair Instructions

Mazda guidelines for factory scheduled maintenance

04-004-16-3160

Service Bulletin/Repair Instructions

SOME VEHICLES EXHIBIT BRAKE RELATED CONCERNS SUCH AS BRAKE NOISE, BRAKE JUDDER OR BRAKE DRAGGING. IF YOU ENCOUNTER A CUSTOMER COMPLAINT FOR ANY ONE OF THESE SYMPTOMS, REFER TO THE FOLLOWING INFORMATION TO UNDERSTAND WHY SYMPTOMS MAY OCCUR, AND TO BETTER ASSIST THE CUSTOMER IN RESOLVING THEIR SPECIFIC BRAKE CONCERN.

09-014/16

Service Bulletin/Repair Instructions

WHITE MILKY STAINS ON INNER SURFACE OF HEADLIGHT LENS. SOME VEHICLES EQUIPPED WITH LED OR DISCHARGE TYPE HEADLIGHTS MAY EXHIBIT WHITE MILKY STAINS ON THE INNER SURFACE OF HEADLIGHT LENS. SOME CUSTOMERS MAY COMPLAIN OF POOR APPEARANCE. THIS CONCERN IS CAUSED BY GAS THAT EMITS FROM A GASKET IN THE LAMP UNIT. THE GAS ADHERES TO INNER SURFACEOF HEADLIGHT LENS AND REACTS WITH ANTI-CLOUDING COATING AND MOISTURE IN THE AIR TO CREATE WHITE MILKY STAINS. THE GASKET MATERIAL HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN. CUSTOMERS HAVING THIS CONCERN SHOULD HAVE THEIR VEHICLE REPAIRED USING THE FOLLOWING REPAIR PROCEDURE.

0901316

Service Bulletin/Repair Instructions

Excessive condensation or water within the headlamp assembly caustion

0901416

Service Bulletin/Repair Instructions

White Milky stains on inner surface of headlight lens

02-006/16

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-008/16

Service Bulletin/Repair Instructions

VARIOUS ELECTRICAL SYSTEM MALFUNCTION(S) RELATEDTO C-15 CONNECTOR CORROSION. SOME VEHICLES MAY EXPERIENCE ONE OR MORE OF THE FOLLOWING SYMPTOMS IN CONNECTION WITH A MALFUNCTION RELATED TO THE C-15 CONNECTOR. THE DRIVER SIDE POWER WINDOW DOES NOT OPERATE. THE DOOR DOES NOT OPEN WHEN USING THE ADVANCED KEYLESS SYSTEM. THE WARNING LAMP STAYS ON EVEN AFTER THE IGNITION SWITCH IS TURNED OFF. DTC B10E7:17 (START STOP UNIT, IG1 RELAY CIRCUIT MALFUNCTION) AND DTCS RELATED TO COMMUNICATION ERRORS MAY BE STORED IN PCM MEMORY.

09-009/16

Service Bulletin/Repair Instructions

HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CREATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010. CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.

09-010/16

Service Bulletin/Repair Instructions

STAINS FOUND ON PAINT DURING PDI SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS BEEN TRAPPED AND CONDENSED BETWEN PAINT AND THE RAPGARD. THESE TYPES OF STAINS CAN BE REMOVED WITH HEAT GUN OR AN INFRARED DRIER. IF YOU ENCOUNTER THIS CONCERN DURING PDI, USE HEAT GUN OR AN INFRARED DRIER TO APPLY HEAT TO THE AFFECTED ARE TO REMOVE STAIN(S).

0900816

Service Bulletin/Repair Instructions

Various Elecfdtrical System Malfunction(s) Reflated to C15 Connector Corporation

0900916

Service Bulletin/Repair Instructions

HandsFree bluetooth module and/or text messaging troubleshooting procedure

0901016

Service Bulletin/Repair Instructions

Stains found on kpaint during PDI

0100516

Service Bulletin/Repair Instructions

Battery test procedure requirements using the GR81291

0100116

Service Bulletin/Repair Instructions

Engine Start /Stop Procedure with room fuse removed

0800116

Service Bulletin/Repair Instructions

Passenger fAirbag deactivation (PAD) indicator light illumination

09-006/16

Service Bulletin/Repair Instructions

FRONT POWER SEATS DO NOT SLIDE BACK AND FORTH. SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER SLIDE UNIT (BELOW) WHILE IN OPERATION. THIS CAN CAUSE MOTOR MOUNTING BRACKET (A) DEFORMATION, RESULTING IN MOTOR CABLE (B) BREAKAGE.

0900616

Service Bulletin/Repair Instructions

Front power seats do not slide back and forth

RF-16-01

Service Bulletin/Repair Instructions

2013-16 MX-5/MIATA CLUB AND LAUNCH EDITION - SERVICE PARTS INFORMATION. CERTAIN PARTS USED ON 2013-2016 MX-5/MIATA CLUB AND LAUNCH EDITIONS WERE ADDED BY MNAO'S PORT FACILITIES OR DEALERS AND ARE NOT SHOWN IN THE BEPC. REFER TO THE ILLUSTRATIONS BELOW TO ORDER SERVICE PARTS.

05-002-16-3129

Service Bulletin/Repair Instructions

THE NEW SKYACTIV-DRIVE FW6A-EL AT USES AUTOMATIC TRANSMISSION FLUID (ATF) TYPE: FZ. ONLY USE ATF-FZ TO FILL OR TOP OFF THE FLUID LEVEL. ATF-FZ IS SPECIALLY DESIGNED FOR USE IN THE SKYACTIV-DRIVE SERIES AT. IT IS A LOW VISCOSITY FORMULA WITH LESS FRICTION FOR BETTER FUEL ECONOMY. NOTE: ATF-FZ IS COLORED BLUE FOR EASY IDENTIFICATION. TO CHECK THE FLUID LEVEL, REMOVE THE BOLT, THEN REMOVE THE DIPSTICK. THE DIPSTICK IS MARKED WITH A FZ ON SKYACTIV-DRIVE FW6A-EL AT. WHEN FINISHED, INSERT THE DIPSTICK AND INSTALL THE BOLT.

0500216

Service Bulletin/Repair Instructions

ATFFZ required for SKYACTIV drive 6speed automatic transaxle

09-003-16-3130

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT (HEADLAMP/HEADLIGHT) OR REAR (TAILLAMP/TAIL-LIGHT) COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMP-TOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.

0900316

Service Bulletin/Repair Instructions

Condensation/Fog in front and rear combination lights

00-001-16-3127

Service Bulletin/Repair Instructions

IN SUPPORT OF IMPROVED ELECTRICAL DIAGNOSIS ON SKYACTIV VEHICLES, MAZDA WILL SHIP A TERMINAL TEST KIT TO ALL DEALERS. THE TEST KIT IS DESIGNED PECIFICALLY FOR SKYACTIV MODULE TERMINALS. THE SST WILL BE SHIPPED BY MAZDAS TOOL VENDOR BOSCH STARTING JANUARY 15, 2016. PROCEDURES FOR USAGE ARE FOUND IN THE SKYACTIV WIRING TERMINAL TEST KIT WBT, COURSE #1649. THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST:

0000116

Service Bulletin/Repair Instructions

Special service tool shipment Janaurary 2016

03-001-16-3122

Service Bulletin/Repair Instructions

WHILE DRIVING AT LOW SPEEDS, SOME VEHICLES MAY EXHIBIT A CHATTERING / RATTLING TYPE NOISE FROM THE REAR OF THE VEHICLE. THE NOISE MAY BE CAUSED BY A REAR DIFFERENTIAL BEARING FAILURE.

03-001/16

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

0300116

Service Bulletin/Repair Instructions

Rattle/Chatter noise from rear differential

MULTI-MODELS 6

Service Bulletin/Repair Instructions

CONNECTOR C-04 AND C-08 SERVICE CAUTION (2015 CX-5).. WHEN PERFORMING ELECTRICAL REPAIRS ON THE REAR HARNESS, TAKE CAUTION WHEN RE-CONNECTING CONNECTORS C-04 AND C-08. BOTH CONNECTORS ARE IDENTICAL AND NEAR THE SAME LOCATION. IF CONNECTED INCORRECTLY, MULTIPLE ELECTRICAL MALFUNCTIONS WILL OCCUR.

01-023-15-3084B

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE A ROUGH IDLE WITH THE MIL ON AND DTC P0015 / P0524 STORED IN MEMORY. P0015:00 - EXHAUST CMP TIMING OVER-RETARDED P0524:00 - ENGINE OIL PRESSURE TOO LOW THIS IS CAUSED BY A DROP IN ENGINE OIL PRESSURE DUE TO A PIECE OF FOREIGN OBJECT STUCK ON THE OIL PUMP PRESSURE RELIEF VALVE OR OCV. THE TEMPORARY ENTRY OF THE FOREIGN OBJECT TRIGGERS A MIL ILLUMINATION, BUT ROUGH IDLE WILL NOT BE PRODUCED UNTIL A LATER TIME.

01-014-15-3055A

Service Bulletin/Repair Instructions

FREQUENT ENGINE STARTS UNDER EXTREMELY COLD AMBIENT TEMPERATURES MAY RESULT IN OIL SEEPAGE FROM THE ENGINE OIL PRESSURE SWITCH. THIS CONCERN MAY BE CAUSED BY A LACK OF DURABILITY OF THE OIL PRESSURE SWITCH UNDER THESE CONDITIONS. TO CORRECT THE PROBLEM, THE OIL PRESSURE SWITCH HAS BEEN IMPROVED TO INCREASE THE DURABILITY IN COLD AMBIENT TEMPERATURES.

0101415

Service Bulletin/Repair Instructions

Engine Oil seepage from engine oil pressure switch

02-003-15-2990A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT SHOCK ABSORBER WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO: UPPER FRONT STRUT BEARING (A) DAMAGE. (CX-5 AND MAZDA6) STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. THE BUMP STOPPER (C) MAY BE CONTACTING THE STRUT BEARING WHEN THE FRONT SHOCK ABSORBER IS COMPRESSED, CAUSING A POPPING NOISE. (MAZDA6 ONLY) TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE: 1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING (A) HAS BEEN CHANGED. (CX-5 AND MAZDA6) 2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. (CX-5 AND MAZDA6) 3. THE SHAPE OF THE BUMP STOPPER (C) WILL BE MODIFIED IN THE FUTURE. (MAZDA6 ONLY) 4. THE SHAPE OF THE COIL SPRING HAS BEEN CHANGED. (CX-3 ONLY) NOTE: THE PISTON ROD NUT (B) REQUIRES REPLACEMENT.

02-003/15

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

05-002-15-3019F

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780, P1738). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION P1738:00 AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. NOTE: IF THE VEHICLE ALSO HAS A DELAYED ENGAGEMENT CONCERN, THIS TSB IS NOT APPLICABLE. REFER TO MS3 ONLINE INSTRUCTIONS OR WORKSHOP MANUAL FOR PROPER DIAGNOSIS AND REPAIR PROCEDURE.

0500215

Service Bulletin/Repair Instructions

Check Engine light and A/T Warning light on with one or more of these DTS (P0842, P0847, P0872, P0877, P0780, P1738) Stored in TCM Memory

05-001-15-3104A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR SHIFT LEVER VIBRATES WHEN DRIVING IN 3RD OR 4TH GEAR THIS IS CAUSED BY INAPPROPRIATE TRANSMISSION INTERNAL PARTS.

02-001-15-2998A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A CREAKING NOISE FROM UNDER THE FRONT OF THE VEHICLE WHEN DRIVING OVER BUMPS. THE NOISE OCCURS AT APPROX. 12 - 25 MPH (20 - 40 KM/H) WHEN THE ROAD SURFACE IS WET OR AFTER A CAR WASH. THE NOISE BECOMES MORE NOTICEABLE WHEN DRIVING OVER HIGHER BUMPS. THE CREAKING NOISE IS CAUSED WHEN THE FRONT LOWER CONTROL ARM BUSHING(S) (A) BECOME WET.

02-001/15

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

05-001-15-3104

Service Bulletin/Repair Instructions

09-043-15-3106

Service Bulletin/Repair Instructions

WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE / POP NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR. RATTLE / POP NOISE FROM INSTRUMENT PANEL: THE RATTLE / POP NOISE MAY BE CAUSED BY LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE.

09-043/15

Service Bulletin/Repair Instructions

RATTLE/POP NOISE FROM INSTRUMENT PANEL AND/OR CREAK NOISE FROM A-PILLAR OVER ROUGH/BUMPY ROADS. WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE/POP NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR. THE RATTLE/POP NOISE MAY BE CAUSED BY A LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE.

0904315

Service Bulletin/Repair Instructions

Rattle/Pop noise from instkrument panel and/or creak noise from apillar over rough/bumpy roads

01-023-15-3084A

Service Bulletin/Repair Instructions

05-002-15-3019E

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC. NOTE: IF THE VEHICLE ALSO HAS A DELAYED ENGAGEMENT CONCERN, THIS TSB IS NOT APPLICABLE. REFER TO MS3 ONLINE INSTRUCTIONS OR WORKSHOP MANUAL FOR PROPER DIAGNOSIS AND REPAIR PROCEDURE.

06-001-15-3054B

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT AN UNUSUAL THUMPING NOISE FROM UNDER THE FRONT OF THE VEHICLE. THIS NOISE ONLY OCCURS WHEN STARTING TO MOVE THE VEHICLE WHILE THE STEERING WHEEL IS TURNED TO THE FULL LEFT POSITION. NOTE: THE NOISE WILL NOT OCCUR IF THE STEERING WHEEL IS IN THE CENTER OR FULL RIGHT POSITION. THE NOISE IS CAUSED WHEN THE EDGE OF THE LEFT SIDE INNER BALL JOINT GETS STUCK WITH THE STEERING GEAR HOUSING. TO ELIMINATE THE NOISE, THE SHAPE OF THE INNER BALL JOINT EDGE HAS BEEN CHANGED.

09-039-15-3097

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT RUST (A) ON THE LIFTGATE OPENING AROUND THE LEFT AND/OR RIGHT SIDE STOPPER (B). THE PAINT IN THIS AREA MAY BE THINNER THAN NORMAL DUE TO PRODUCTION VARIANCES. THE PRODUCTION PROCESS HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN.

03-006-15-3086

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A GROAN TYPE NOISE FROM THE FRONT WHEEL HUB BEARING WHILE DRIVING AT HIGH SPEED OR WHEN CORNERING. THIS MAY BE CAUSED BY FRONT WHEEL HUB BEARING CORROSION.

01-023-15-3084

Service Bulletin/Repair Instructions

01-015-15-3064A

Service Bulletin/Repair Instructions

SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 °F (0 °C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P011A:00: ECT SENSOR NO.1/NO.2 PERFORMANCE PROBLEM THIS IS CAUSED BY ERROR DETECTION LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED.

09-034-15-3068

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN THAT THE FRONT POWER (DRIVER AND/OR PASSENGER) SEATS DO NOT SLIDE BACK AND FORTH PROPERLY OR THAT THEY MAY BE COMPLETELY INOPERATIVE. THIS CONCERN MAY BE CAUSED BY A FOREIGN OBJECT GETTING STUCK UNDER THE POWER SLIDE UNIT (BELOW) WHILE IN OPERATION. THIS CAN CAUSE MOTOR MOUNTING BRACKET (A) DEFORMATION, RESULTING IN MOTOR CABLE (B) BREAKAGE. TO ELIMINATE THIS CONCERN, THE SHAPE OF THE MOTOR MOUNTING BRACKET (A) HAS BEEN MODIFIED TO INCREASE ITS STRENGTH.

09-008-15-2991C

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN ONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE BEFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. C. IPOD ERROR MESSAGE FOR THE APPLE® IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6. THESE CONCERNS MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE® IPHONE AT THIS TIME.

06-001-15-3054A

Service Bulletin/Repair Instructions

09-032-15-3061

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE. AN ADDITIONAL REINFORCEMENT HAS BEEN INSTALLED INSIDE THE DOOR TO INCREASE THE DOOR PANEL STRENGTH WHERE THE DOOR MIRROR IS MOUNTED. ALSO, THE DOOR MIRROR SHAPE HAS BEEN CHANGED. BOTH OF THESE MODIFICATIONS HAVE BEEN IMPLEMENTED TO ELIMINATE MIRROR GLASS VIBRATION CONCERNS.

09-030-15-3073

Service Bulletin/Repair Instructions

MAZDA INFOTAINMENT SYSTEMS REQUIRE CONTACTING THE PROPER SOURCE FOR DIAGNOSTIC SUPPORT, PARTS AUTHORIZATION, AND PARTS EXCHANGE. SOME COMPONENTS REQUIRE PRIOR AUTHORIZATION BEFORE ORDERING AS EXCHANGE. REFER TO DAG EXCHANGE CENTRAL (MXCONNECT>PARTS AND ACCESSORIES>PARTS>PROGRAMS>EXCHANGE CENTRAL) FOR COMPONENT AVAILABILITY, SOURCE OF TECHNICAL SUPPORT AND PRIOR AUTHORIZATION REQUIREMENT. NOTE: ALWAYS CHECK FOR A TSB THAT MAY MODIFY OR ELIMINATE PRIOR AUTHORIZATION FOR A SPECIFIC SYMPTOM FOR A GIVEN COMPONENT.

09-031-15-3076

Service Bulletin/Repair Instructions

THE NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. TOMTOM NAVIGATION HELP DESK AT 866-486-6866 FROM 7AM-11PM (M-F) AND 9AM-8PM (SAT) EASTERN STANDARD TIME. NOTE: ONE OF THE FIRST STEPS FOR TROUBLESHOOTING THE NAVIGATION SYSTEM IS FOR THE CUSTOMER OR DEALER TO CALL TOMTOM. IF THE TOMTOM CALL CENTER CANNOT SOLVE THE CUSTOMERS PROBLEM, THEY WILL PROVIDE A CASE NUMBER TO THE CUSTOMER THAT CAN BE REFERRED TO IF NEEDED. SERVICE ADVISORS SHOULD GET THIS CASE NUMBER FROM THE CUSTOMER IF THE VEHICLE COMES INTO THE DEALER FOR FURTHER DIAGNOSIS SO THE TECHNICIAN CAN HAVE IT WHEN CALLING TOMTOM.

01-018-15-3070

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P2610 AND P2507 STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. P2610:00: INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM P2507:00: PCM BATTERY VOLTAGE LOW INPUT AS A PAST MALFUNCTION, THE CUSTOMER WILL NOT NOTICE IT (NO WARNING LIGHT ILLUMINATED), BUT THE DTC MAY BE FOUND DURING A VEHICLE SERVICE. P2507 IN THIS SITUATION IS ONLY APPLICABLE ON 2016 AND LATER MODELS. THIS IS CAUSED BY THE ENGINE BEING STARTED 3 OR MORE TIMES AFTER A SHORT DURATION OF ENGINE OFF (LESS THAN 15 SECONDS) WITH THE ROOM FUSED REMOVED.

01-016-15-3067

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0421:00 (CATALYTIC CONVERTER SYSTEM) WITHOUT EXPERIENCING POOR ENGINE PERFORMANCE OR MISFIRE (MITSUBISHI PCM ONLY). THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM THAT MAY DETECT FALSE ERROR OF THE A/F SENSOR, RESULTING IN FALSE DETECTION OF P0421. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED. CATALYST MONITOR FUNCTION EXPLANATION THE PCM MONITORS THE OXYGEN STORAGE AMOUNT PROPORTIONAL TO CATALYTIC CONVERTER PURIFICATION CHARACTERISTIC. THE PCM STARTS TO MONITOR AFTER RECOVERY (FUEL INJECTION STARTS) FROM FUEL CUT CONTROL. THE PCM TEMPORARILY CHANGES THE TARGET AIR/FUEL RATIO TO RICH AT FUEL CUT RECOVERY, AND DETECTS THE RESPONSE TIME UNTIL THE HO2S OUTPUT SIGNAL OUTPUTS THE VOLTAGE ON THE RICH SIDE. IF THE CATALYTIC CONVERTER PURIFICATION CHARACTERISTIC DETERIORATES, THE AMOUNT OF THE TIME UNTIL THE HO2S DETECTS THE VOLTAGE ON THE RICH SIDE IS SHORTER COMPARED TO THE NORMAL PURIFICATION CHARACTERISTIC AS SHOWN. THE PCM DETECTS A CATALYTIC CONVERTER MALFUNCTION USING THIS CHARACTERISTIC.

09-029-15-3062

Service Bulletin/Repair Instructions

ON SOME VEHICLES, THE FUEL FILLER LID WILL NOT OPEN/CLOSE. THIS MAY BE CAUSED BY SNOW WITH ROAD SALT BEING BROUGHT INTO THE FOOTWELL AREA. THE MELTED SALT WATER THEN FLOWS ALONG THE OPENER LEVER (A) AND ENTERS INTO THE CABLE (B) CAUSING THE INNER-CABLE TO CORRODE AND SEIZE. TO CORRECT THE PROBLEM, A FLANGE HAS BEEN ADDED TO THE FUEL FILLER LID OPENER LEVER (A) TO PREVENT WATER FROM FLOWING ALONG THE LEVER TO THE FUEL FILLER LID CABLE.

01-015-15-3064

Service Bulletin/Repair Instructions

SOME VEHICLES USING AN AUXILIARY HEATER (BLOCK HEATER) MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0116:00 OR P011A WHEN STARTING IN COLD WEATHER BELOW 32 °F (0 °C). P0116:00: ECT SENSOR NO.1 CIRCUIT RANGE/PERFORMANCE PROBLEM P011A:00: ECT SENSOR NO.1/NO.2 PERFORMANCE PROBLEM. THIS IS CAUSED BY ERROR DETECTION LOGIC OF THE PCM. TO CORRECT THE PROBLEM, THE CONTROL LOGIC OF THE PCM HAS BEEN CHANGED.

06-001-15-3054

Service Bulletin/Repair Instructions

01-007-15-3025A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE A CHECK ENGINE LIGHT ON WITH DTCS P0011:00 AND/OR DTC P0012:00 STORED IN MEMORY. P0011:00: ELECTRIC VARIABLE VALVE TIMING CONTROL SYSTEM - (OVER-ADVANCED) P0012:00: ELECTRIC VARIABLE VALVE TIMING CONTROL SYSTEM - (OVER-RETARDED) THIS CONCERN MAY BE CAUSED BY VARIABLE VALVE TIMING (VVT) ACTUATOR SPRING SHAFT FATIGUE. DURING VEHICLE USAGE, THE SPRING SHAFT MAY FAIL AND CAUSE INCORRECT VVT OPERATION AND CHECK ENGINE LIGHT ILLUMINATION. THE INSPECTION PROCEDURE HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN IN THE FUTURE.

01-014-15-3055

Service Bulletin/Repair Instructions

09-004-15-3000A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT AN INOPERATIVE SEAT WARMER (OR SEAT HEATER) ON THE DRIVER AND/OR PASSENGER SEAT. WHEN WEIGHT IS APPLIED TO THE SEAT, PART OF THE HEATER ELEMENT WIRE MAY COME OUT OF POSITION AND BECOME BENT. UNDER REPEATED STRESS, THE WIRE MAY BREAK CAUSING AN INOPERATIVE SEAT WARMER CONDITION.

09-025-15-3057

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT EITHER AN AUDIO SCREEN THAT IS LOCKING-UP (BLACK SCREEN) OR AN INOPERATIVE AUDIO TOUCH SCREEN. IN BOTH CASES HOWEVER, THE AUDIO UNIT SOUND OUTPUT IS NORMAL. THIS CONCERN MAY BE CAUSED BY AN INTERNAL FAILURE OF THE AUDIO UNIT. THE PRODUCTION PROCESS AT THE AUDIO SUPPLIER HAS BEEN IMPROVED TO ELIMINATE THESE CONCERNS.

01-005-15-3030A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0300:00, P0301:00, P0302:00, P0303:00 AND/OR P0304:00 STORED IN MEMORY AND ACCOMPANIED WITH AN INCREASED ENGINE OIL LEVEL. P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO.1 MISFIRE DETECTED P0302:00: CYLINDER NO.2 MISFIRE DETECTED P0303:00: CYLINDER NO.3 MISFIRE DETECTED P0304:00: CYLINDER NO.4 MISFIRE DETECTED THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. IN COLD WEATHER BELOW 14 °F (-10 °C) WITH REPEATED SHORT TIME OPERATION, EXCESS FUEL INJECTED IN THE CYLINDERS MAY ACCUMULATE IN THE CRANK CASE AND RESULT IN INCREASED OIL LEVEL AND MISFIRE.

01-011-15-3051A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE A LACK OF POWER DURING HARD ACCELERATION (APPROX. 6,000 RPM) IN COLD WEATHER CONDITIONS BELOW 32 °F (0 °C). DTCS P0300:00, P0301:00 AND/OR P0302:00 ARE STORED IN MEMORY. P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO. 1 MISFIRE DETECTED P0302:00: CYLINDER NO. 2 MISFIRE DETECTED THIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. THE PCM MAY DETECT A FALSE MISFIRE UNDER THE SUBJECT CONDITIONS AND MAY FALL INTO FAIL SAFE MODE. TO ELIMINATE THIS CONCERN, THE PCM CONTROL LOGIC HAS BEEN CHANGED.

09-006-15-2904A

Service Bulletin/Repair Instructions

SOME VEHICLES (WITHOUT POWER SEATS) MAY EXHIBIT A DRIVER SEAT THAT GRADUALLY MOVES DOWN BY ITSELF. THIS CONCERN MAY BE CAUSED WHEN A LOAD, WHICH IS APPLIED TO THE SEAT DURING BRAKING, EXCEEDS A CERTAIN LEVEL THAT COULD IMPACT THE RETAINING MECHANISM OF THE SEAT LIFTER CAUSING THE SEAT TO GRADUALLY MOVE DOWNWARD. TO ELIMINATE THIS CONCERN, THE PLAY IN THE LIFT MECHANISM GEARS HAS BEEN REDUCED.

05-002-15-3019D

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

01-009-15-3033

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A CHECK ENGINE LIGHT ON WITH DTC P013A:00 STORED IN MEMORY. DTC P013A:00: HO2S SLOW RESPONSE (DURING TRANSITION FROM RICH TO LEAN) THIS CONCERN MAY BE CAUSED BY AN IMPACT FROM A SPEED-BUMP OR OTHER SOURCE, CAUSING A DEFORMATION OF THE GASKET BETWEEN THE EXHAUST MANIFOLD (WU-TWC) (A) AND THE TWC (B).

09-020-15-3046

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A CONDITION IN EXTREMELY COLD TEMPERATURES (BELOW FREEZING) WHERE THE HATCHBACK WILL NOT LATCH (HALF LATCH) WHEN CLOSING. THIS IS CAUSED BY THE TOPPER RUBBER, A COMPONENT OF THE LIFTGATE LATCH AND LOCK ACTUATOR (A), HARDENING WHEN THE TEMPERATURE DROPS BELOW FREEZING. THE STOPPER RUBBER HAS NOW BEEN IMPROVED TO ELIMINATE THIS CONCERN.

09-018-15-3042

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A PAINT BLISTER (A) AND/OR RUST SPOT (B) ON THE LOWER PORTION OF THE LIFTGATE PANEL AS SHOWN BELOW. THE THICKNESS OF THE PAINT MAY BE INSUFFICIENT, CAUSING DECREASED CORROSION RESISTANCE. HOWEVER, THE THICKNESS OF CLEAR HAS BEEN INCREASED TO ELIMINATE THIS CONCERN.

02-005-15-3044

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A CHIRP/CLUNK TYPE NOISE FROM THE REAR SHOCK ABSORBERS (A) WHEN DRIVING ON A ROUGH ROAD OR PASSING OVER A SPEED BUMP. VISUAL INSPECTION OF THE SHOCK ABSORBERS SHOW NO EXTERNAL DAMAGE.

09-016-15-3041

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE A RATTLE NOISE FROM THE FRONT DOOR GLASS WHEN DRIVING WITH THE WINDOW OPEN APPROX. 1/2 TO 4 INCHES (1 - 10 CM). THE RATTLE NOISE MAY BE CAUSED BY INSUFFICIENT HOLDING FORCE OF THE GLASS RUN CHANNEL. TO INCREASE THE HOLDING FORCE, THE SHAPE OF GLASS RUN CHANNEL HAS BEEN CHANGED AND NON-WOVEN PADS HAVE BEEN ATTACHED TO THE GLASS RUN CHANNEL.

01-008-15-3045

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT THE CHECK ENGINE LIGHT ON WITH DTC P0456 STORED IN THE PCM MEMORY. P0456: EVAP SYSTEM LEAK DETECTED (VERY SMALL LEAK) THE CONCERN IS MOST LIKELY THE RESULT OF THE CUSTOMER NOT GETTING THE FUEL CAP COMPLETELY CLOSED AFTER FUELING THE VEHICLE. THIS CAUSES A SMALL FUEL VAPOR LEAK AND TURNS DTC P0456 ON.

01-007-15-3025

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE A CHECK ENGINE LIGHT ON WITH DTCS P0011:00 AND/OR DTC P0012:00 STORED IN MEMORY. P0011:00: ELECTRIC VARIABLE VALVE TIMING CONTROL SYSTEM - OVER-ADVANCED) P0012:00: ELECTRIC VARIABLE VALVE TIMING CONTROL SYSTEM - (OVER-RETARDED) THIS CONCERN MAY BE CAUSED BY VARIABLE VALVE TIMING (VVT) ACTUATOR SPRING SHAFT FATIGUE. DURING VEHICLE USAGE, THE SPRING SHAFT MAY FAIL AND CAUSE INCORRECT VVT OPERATION AND CHECK ENGINE LIGHT ILLUMINATION. THE INSPECTION PROCEDURE HAS BEEN IMPROVED TO ELIMINATE THIS CONCERN IN THE FUTURE.

09-015-15-3026

Service Bulletin/Repair Instructions

WHEN FOLDING THE REAR SEAT BACK FORWARD, THE HEAD RESTRAINT (B) MAY CATCH ON THE FRONT SEAT BACK POCKET (A). IF WEIGHT IS APPLIED TO THE REAR SEAT AT THIS TIME (I.E. PASSENGER PUSHES ON REAR SEAT, ETC.), THE FRONT SEAT BACK POCKET MAY BECOME TORN.

05-002-15-3019C

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

01-005-15-3030

Service Bulletin/Repair Instructions

05-002-15-3019B

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO ORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

05-002-15-3019A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO ORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

09-008-15-2991B

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE EFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. C. IPOD ERROR MESSAGE FOR THE APPLE® IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6. THESE CONCERNS MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE® IPHONE AT THIS TIME.

09-008-15-2991A

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE BEFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. THESE CONCERN MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE® IPHONE AT THIS TIME. THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDSFREE MODULE WILL NOT ADDRESS THE IPOD ERROR MESSAGE CONCERN FOR THE APPLE® IOS 8.0 OR HIGHER SOFTWARE ON IPHONE 4, 5, OR 6 AT THIS TIME.

05-002-15-3019

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH ONE OR MORE OF THESE DTCS STORED IN THE TCM MEMORY (P0842, P0847, P0872, P0877, P0780). P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON P0780:00 - GEAR SHIFTING MALFUNCTION. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO ORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

08-001-15-3017

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT INSTRUMENT CLUSTER TPMS, ABS AND TCS/DSC INDICATOR WARNING LIGHTS ON AND DTC U3000:49[STANDARD DEPLOYMENT CONTROL SYSTEM] OR C0061:29, C0062:29, C0063:29 [STANDARD DEPLOYMENT CONTROL SYSTEM] STORED IN MEMORY. THE AIRBAG, SCBS, AT, MRCC, LDWS AND HBC INSTRUMENT CLUSTER INDICATOR LIGHTS MAY ALSO COME ON. INTERNAL FAILURE OF THE SAS CONTROL MODULE MAY BE THE CAUSE.

01-003-15-3014

Service Bulletin/Repair Instructions

USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.

09-009-15-3015

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS BEEN TRAPPED AND CONDENSED BETWEEN THE PAINT AND THE RAPGARD. THESE TYPES OF STAINS CAN BE REMOVED WITH A HEAT GUN OR AN INFRARED DRIER. IF YOU ENCOUNTER THIS CONCERN DURING PDI, USE A HEAT GUN OR AN INFRARED DRIER TO APPLY HEAT TO THE AFFECTED AREA TO REMOVE THE STAIN(S).

09-008-15-2991

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR MORE OF THE FOLLOWING CONCERNS. 1. SMS/TEXT CANNOT BE DOWNLOADED WHEN CONNECTED VIA BLUETOOTH. 2. OPERATIONAL CONCERNS WHEN PLAYING A MEDIA DEVICE (IPOD, USB STICK ETC.) CONNECTED VIA THE USB PORT. A. AFTER THE IGNITION IS TURNED ON, IT TAKES A LONG TIME TO LOAD ALL THE DATA FROM THE DEVICE BEFORE STARTING PLAYBACK. DEPENDING ON THE DATA VOLUME, IT CAN TAKE UP TO SEVERAL MINUTES. B. AFTER THE IGNITION IS TURNED ON, THE PLAYBACK ALWAYS STARTS FROM THE FIRST TRACK. IT DOES NOT START FROM THE LAST PLAYING TRACK/POSITION WHEN THE IGNITION WAS TURNED OFF. THESE CONCERN MAY BE CAUSED BY THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE THAT CONTROLS THE USB CONNECTION. TO IMPROVE THESE CONCERNS, THE SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE HAS BEEN CHANGED. NOTE: THE UPDATED SOFTWARE OF THE BLUETOOTH/HANDS-FREE MODULE WILL ONLY ADDRESS SMS/TEXT CONCERNS FOR THE APPLE® IPHONE AT THIS TIME.

09-006-15-2904

Service Bulletin/Repair Instructions

02-003-15-2990

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A KNOCKING / SQUEAKING NOISE FROM THE FRONT STRUT BEARING (A) WHEN DRIVING ON ROUGH ROADS AND/OR WHEN TURNING THE STEERING WHEEL WHILE THE VEHICLE IS STOPPED. THE NOISE MAY BE DUE TO UPPER FRONT STRUT BEARING DAMAGE OR IT MAY BE DUE TO STICK/SLIP BETWEEN THE FRONT STRUT BEARING AND COIL SPRING. TO ELIMINATE THE NOISE, THE FOLLOWING MASS-PRODUCTION CHANGES HAVE BEEN MADE: 1. THE MATERIAL AND PRODUCTION METHOD OF THE FRONT STRUT BEARING HAS BEEN CHANGED. 2. A PROTECTOR HAS BEEN INSTALLED ONTO THE COIL SPRING. NOTE: THE PISTON ROD NUT (B) REQUIRES REPLACEMENT WHEN THE FRONT STRUT BEARING IS REPLACED.

09-004-15-3000

Service Bulletin/Repair Instructions

07-002-15-3004

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT NO COOL AIR FROM THE VENTS WHEN THE AIR CONDITIONER (A/C) IS ON. THIS CONCERN MAY BE CAUSED BY A/C REFRIGERANT LEAKING FROM THE EVAPORATOR. SOME DEFORMED EVAPORATOR TUBES SLIPPED THROUGH QUALITY INSPECTION AND WERE USED DURING PRODUCTION. A/C REFRIGERANT LEAKS FROM IMPROPER BRAZING AT A JOINT. TO CORRECT THE PROBLEM, THE PRODUCTION AND INSPECTION CONTROL OF THE EVAPORATOR HAVE BEEN IMPROVED.

07-001-15-2993

Service Bulletin/Repair Instructions

SOME VEHICLES (ONLY EQUIPPED WITH MANUAL A/C OR WITHOUT A/C) MAY EXHIBIT A BLOWER MOTOR THAT ONLY OPERATES IN THE HIGHEST SPEED (4TH) AND DOES NOT OPERATE AT SPEEDS 1 - 3. THIS CONCERN OCCURS MOSTLY IN COLDER REGIONS AND MAY BE CAUSED BY A BLOWN RESISTOR FUSE. TO ELIMINATE THIS CONCERN, A SPECIAL SERVICE PART BLOWER MOTOR HAS BEEN ESTABLISHED.

05-001-15-2920

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS: HARD TO SHIFT INTO 3RD, 4TH, 5TH, AND/OR 6TH GEAR. SOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H) THIS IS CAUSED BY A FAILURE OF THE RELATED CLUTCH HUB(S). TO CORRECT THE PROBLEM OF HARD SHIFTING, THE SHAPE OF THE 3-4 AND 5-6 CLUTCH HUB HAS BEEN CHANGED. A SURFACE TREATMENT HAS NOW BEEN ADDED TO THE 3-4 CLUTCH HUB TO PREVENT 3RD GEAR FROM JUMPING OUT.

02-003-14-2954B

Service Bulletin/Repair Instructions

00-004-14-2983

Service Bulletin/Repair Instructions

IN SUPPORT OF THE SKYACTIV MODELS, MAZDA WILL MAKE AVAILABLE A SPECIAL SERVICE TOOL (SST), TO ADDRESS FRONT SUSPENSION NOISE FOR SPECIFIC HIGH HUMIDITY AND WET CLIMATE CONDITIONS IN THE LOWER GULF STATES. THE SST WILL BE NEEDED TO COMPLETE REPAIRS DETAILED IN TSB 02-005/14 AND IS AVAILABLE THROUGH MAZDAS TOOL VENDOR, SNAP-ON TOOLS.

01-019-14-2985

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0300:00, P0301:00, P0302:00, P0303:00 AND/OR P0304:00 STORED IN MEMORY AND ACCOMPANIED WITH AN INCREASED ENGINE OIL LEVEL.P0300:00: RANDOM MISFIRE DETECTED P0301:00: CYLINDER NO.1 MISFIRE DETECTED P0302:00: CYLINDER NO.2 MISFIRE DETECTED P0303:00: CYLINDER NO.3 MISFIRE DETECTED P0304:00: CYLINDER NO.4 MISFIRE DETECTEDTHIS IS CAUSED BY IMPROPER CONTROL LOGIC OF THE PCM. IN COLD WEATHER BELOW 14 °F (-10 °C) WITH REPEATED SHORT TIME OPERATION, EXCESS FUEL INJECTED IN THE CYLINDERS MAY ACCUMULATE IN THE CRANK CASE AND RESULT IN INCREASED OIL LEVEL AND MISFIRE.

02-005-14-2981

Service Bulletin/Repair Instructions

07-001-14-2937A

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OR BOTH OF THE FOLLOWING SYMPTOMS: WHEN SELECTING THE DEFROSTER VENTS POSITION (B) WITH THE MODE SELECTOR DIAL (A), THE DIAL DOES NOT STAY IN THE DEFROSTER VENTS POSITION AND RETURNS TO THE DEFROSTER/FLOOR VENTS POSITION (C).WHEN ROTATING THE MODE SELECTOR DIAL (A) TO THE DEFROSTER VENTS POSITION (B), IT MAY BE DIFFICULT TO TELL IF THE MODE SELECTOR DIAL IS FIRMLY IN THE DEFROSTER VENTS POSITION. THIS CONCERN MAY BE DUE TO A PRODUCTION VARIATION. SOME OF THE MODE CONTROL WIRES (A) MAY BE TOO LONG TO TRANSMIT MOVEMENT FROM THE MODE SELECTOR DIAL TO THE LINK (B). THE LENGTH OF THE MODE CONTROL WIRE HAS BEEN SHORTENED TO ELIMINATE THIS CONCERN.

05-008-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

05-008-14-2920A

Service Bulletin/Repair Instructions

09-049-14-2980

Service Bulletin/Repair Instructions

WHEN DEALING WITH CUSTOMER COMPLAINTS OF EXCESSIVE CONDENSATION AND/OR WATER WITHIN THE HEADLAMP UNIT, FIRST DETERMINE IF ALL THE BULB SOCKETS ARE PRESENT AND CORRECTLY INSTALLED. IN MOST CASES YOU WILL FIND THAT THE BULB SEAL NO. 1 (A) OR HID BULB SEAL NO. 1 (B) AND BULB SEAL NO. 2 (C) SOCKET COVERS HAVE NOT BEEN CORRECTLY INSTALLED OR ARE MISSING DUE TO IMPROPER PRIOR REPAIRS (I.E., CUSTOMER REPLACING THE HEADLAMP BULBS OR BODY SHOP NOT TRANSFERRING THEM WHEN REPLACING THE HEADLAMP UNIT(S) DUE TO A COLLISION). ANY DAMAGE CAUSED BY MISSING SOCKET COVERS, HID MODULE SEAL (D), OR MISSING BUMPER BRACKETS (E) IS NOT COVERED BY WARRANTY POLICY.

09-020-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-020-14-2913C

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.854 OR LATER).NAVIGATION SYSTEM FREEZES.MESSAGE WAITING FOR VALID GPS SIGNAL IS SHOWN IN THE MENU BAR OF NAVIGATION DISPLAY FOR SEVERAL MINUTES.VEHICLE SYMBOL IS OFF ROAD WHILE DRIVING / WRONG POSITION OF VEHICLE ON MAP.MAP IS ROTATING WHEN VEHICLE IS PARKED OR WHILE DRIVING.NAVIGATION SCREEN DONT APPEAR AFTER DEPRESSING NAVIGATION BUTTON. THEN IT DOES NOT RECOVER BY OPERATING ACC OFF TO ON POSITION.UNEXPECTED STOPPING VOICE CONTROL MESSAGE, USUALLY WHEN STARTING THE VEHICLE.CURRENT CAR POSITION (CCP) TURNING 180 DEGREES WHEN DRIVING IN REVERSE.THE MESSAGE WAITING FOR A VALID GPS SIGNAL APPEARS.RED SCREEN WITH MESSAGE "PROBLEM WITH MAP".YELLOW SCREEN WITH MESSAGE "INSERT SD CARD".NO MAP FOUND ERROR AND SD CARD CONTAINS A MAP.SCREEN TEMPORARILY GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) FOR 2 MINUTES DURING STARTUP. AFTERWARDS, THE NAVIGATION WILL NOT START UNTIL THE IGNITION IS CYCLED.SCREEN GETS STUCK AT TOMTOM LOGO (SPLASH SCREEN) DURING STARTUP.SCREEN LOCKS UP TO A "BLACK SCREEN.VEHICLE ICON JUMPS AROUND OR VIBRATES.IF NAVIGATION BUTTON IS PRESSED DURING AUDIO SCREEN, THE SCREEN FREEZES AND THE TOUCH SCREEN BECOMES INOPERATIVE.

09-048-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-048-14-2975A

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN THAT THE FUEL GAUGE SHOWS EMPTY AND/OR THE DISTANCE-TO-EMPTY ON THE MULTI-INFORMATION DISPLAY (MID) INDICATES 0 WITH A CERTAIN AMOUNT OF FUEL REMAINING IN THE TANK.THIS MAY BE A NORMAL OPERATION OF THE FAIL-SAFE FUNCTION:1.IF FOREIGN MATERIAL (CONTAINED IN A POOR-QUALITY FUEL) ADHERES TO THE FUEL GAUGE SENDER UNIT, THE FAIL-SAFE FUNC-TION INITIATES BY FORCING THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY TO INDICATE ZERO FUEL AMOUNT.2.IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED BY SHAKING OF THE FUEL DURING DRIVING OR REFUELING, THE FUEL GAUGE WILL RETURN TO A NORMAL READING, BUT THE DISTANCE-TO-EMPTY WILL CONTINUE TO READ 0 UNTIL THE NEXT REFUEL-ING OF 3 US GALLONS (10 LITERS) OR MORE.TO CORRECT THE PROBLEM THE FOLLOWING CHANGE HAS BEEN MADE:1.THERE IS NO MASS-PRODUCTION CHANGE TO PREVENT ADHESION OF FOREIGN MATERIAL TO THE FUEL GAUGE SENDER UNIT. SO THE FACT REMAINS UNCHANGED THAT THE FUEL GAUGE AND THE DISTANCE-TO-EMPTY INDICATE ZERO FUEL AMOUNT WHEN FOREIGN MATERIAL ADHERES TO THE FUEL GAUGE SENDER UNIT, AND THE FAIL-SAFE FUNCTION INITIATES.2.TO EQUALIZE THE RECOVERY TIMING FROM THE FAIL-SAFE MODE, THE LOGIC HAS BEEN CHANGED SO THAT THE DISTANCE-TO-EMPTY RECOVERS FROM 0 TO A NORMAL READING IMMEDIATELY AFTER THE FOREIGN MATERIAL IS DISLODGED (AT THE SAME TIME AS THE FUEL GAUGE).

09-048-14-2975

Service Bulletin/Repair Instructions

02-004-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

02-004-14-2976

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN THAT THE STEERING WHEEL IS OFF CENTER MORE THAN 3° EVEN WHEN DRIVING STRAIGHT ON A FLAT ROAD. FOLLOW STEERING WHEEL ALIGNMENT PROCEDURE.

09-020-14-2913B

Service Bulletin/Repair Instructions

09-002-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

02-003-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

02-003-14-2954A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A CHIRP NOISE FROM THE REAR SHOCK ABSORBERS (A) WHEN DRIVING ON A ROUGH ROAD OR PASSING OVER A SPEED BUMP. VISUAL INSPECTION OF THE SHOCK ABSORBERS SHOW NO EXTERNAL DAMAGE OR OIL LEAKAGE.

07-002-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

07-002-14-2964

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT NO COOL AIR FROM THE VENTS WHEN THE AIR CONDITIONER (A/C) IS ON. THIS CON-CERN MAY BE CAUSED BY A/C REFRIGERANT LEAKING FROM THE EVAPORATOR. SOME DEFORMED EVAPORATOR TUBES SLIPPED THROUGH QUALITY INSPECTION AND WERE USED DURING PRODUCTION. A/C REFRIGERANT LEAKS FROM IMPROPER BRAZING AT A JOINT. TO CORRECT THE PROBLEM, THE PRODUCTION AND INSPECTION CONTROL OF THE EVAPORATOR HAVE BEEN IMPROVED.

01-017-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

01-017-14-2973

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE MIL ILLUMINATION WITH DTC P2610 (INSTRUMENT CLUSTER INTERNAL ENGINE OFF TIMER PERFORMANCE PROBLEM) STORED IN MEMORY AFTER ENGINE START AND ROOM FUSE 15A (A) REMOVED. NOTE:THE ODOMETER WILL DISPLAY F0-002 DURING TRANSPORT MODE (ROOM FUSE 15A REMOVED). TRANSPORT MODE IS CANCELED WHEN ROOM FUSE 15A IS INSTALLED OR THE VEHICLE ODOMETER IS MORE THAN 12.4MI (20KM).

09-044-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-044-14-2971

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT LOW OR NO SOUND FROM SOME (OR ALL) OF THE BOSE AUDIO SYSTEM SPEAKERS (I.E. LEFT AND RIGHT FRONT DOOR SPEAKERS, FRONT CENTER SPEAKER AND LEFT AND RIGHT D-PILLAR SPEAKERS).THE POWER AMPLIFIER, WHICH CONTROLS THE OUTPUT TO THE SPEAKERS MAY BE INOPERATIVE DUE TO THE OCCURRENCE OF PAR-ASITIC RESISTANCE IN THE CIRCUIT.

00-003-14-2970

Service Bulletin/Repair Instructions

IN SUPPORT OF SKYACTIV MANUAL TRANSMISSION MODELS, MAZDA WILL SHIP TO ALL DEALERS ONE (1) NEW SPECIAL SER-VICE TOOL (SST). THE SST WILL BE SHIPPED AUTOMATICALLY BY MAZDAS TOOL VENDOR SNAP-ON TOOLS, STARTING IN MID-OCTOBER 2014.THE FOLLOWING SST IS THE LATEST ADDITION TO THE MAZDA REQUIRED TOOL (MRT) LIST.

09-002-14-2864A

Service Bulletin/Repair Instructions

WHILE DRIVING OVER ROUGH OR BUMPY ROADS, SOME VEHICLES MAY EXHIBIT A RATTLE NOISE FROM THE INSTRUMENT PANEL AND/OR A CREAK NOISE FROM THE A-PILLAR.RATTLE NOISE FROM INSTRUMENT PANEL:THE RATTLE NOISE MAY BE CAUSED BY LOW COWL PANEL (A) MOUNTING BOLT (B) TORQUE. CREAK NOISE FROM A-PILLAR:THIS NOISE MAY BE CAUSED BY TWO JOINED PANELS (A) SCRAPING TOGETHER AT THE A-PILLAR. THE PANEL WELD AREAS HAVE BEEN IMPROVED DURING THE MASS-PRODUCTION OF VEHICLES WITH VINS JM3KE******128359 (PRODUCED JUNE 1, 2012) OR HIGHER.

09-039-14-2923

Service Bulletin/Repair Instructions

09-033-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-033-14-2944A

Service Bulletin/Repair Instructions

09-034-14-2956

Service Bulletin/Repair Instructions

IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE SPEEDOMETER REPLACE-MENT LABEL. LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.

09-033-14-2944

Service Bulletin/Repair Instructions

05-008-14-2920

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT ONE OF THE FOLLOWING CONCERNS:HARD TO SHIFT INTO 3RD GEARSOMETIMES THE SHIFTER MAY JUMP OUT OF 3RD GEAR OVER A ROAD BUMP WHEN ACCELERATING AFTER DECELERATION AT 25-40 MPH (40-65 KM/H)THIS IS CAUSED BY THE FRICTION COEFFICIENT BETWEEN THE 3/4 CLUTCH HUB AND THE SLEEVE INCREASING. A SURFACE TREAT-MENT HAS NOW BEEN ADDED TO THE 3/4 CLUTCH HUB TO DECREASE THE FRICTION COEFFICIENT.

07-001-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

07-001-14-2937

Service Bulletin/Repair Instructions

WHEN SELECTING THE DEFROSTER VENTS POSITION (B) WITH THE MODE SELECTOR DIAL (A), SOME CUSTOMERS MAY NOTICE THE DIAL DOES NOT STAY IN THE DEFROSTER VENTS POSITION AND RETURNS TO THE DEFROSTER/FLOOR VENTS POSITION (C). THIS CONCERN MAY BE DUE TO A PRODUCTION VARIATION. SOME OF THE MODE CONTROL WIRES (A) MAY BE TOO LONG TO TRANSMIT MOVEMENT FROM THE MODE SELECTOR DIAL TO THE LINK (B). THE LENGTH OF THE MODE CONTROL WIRE HAS BEEN SHORTENED TO ELIMINATE THIS CONCERN.

RF-14-06R

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

00-002-14-2936

Service Bulletin/Repair Instructions

MAZDA NORTH AMERICAN OPERATIONS RECEIVED MANY REQUESTS FROM OUR DEALERS ASKING US TO APPROVE ADDITIONAL ON-CAR BRAKE LATHES AS AN OPTION FOR MNAO AUTHORIZED EQUIPMENT. DUE TO YOUR FEEDBACK AND AFTER EVALUATING A FEW ON-CAR BRAKE LATHES, WE ARE PLEASED TO ANNOUNCE THAT WE HAVE ADDED THE PRO CUT ON-CAR BRAKE LATHE TO MNAO AUTHORIZED EQUIPMENT PROGRAM. THE ACCU-TURN IS STILL AN APPROVED BRAKE LATHE BUT IT IS NO LONGER AVAILABLE FOR PURCHASE FROM OUR VENDOR. IMPORTANT REMINDER ROTORS MUST BE MACHINED USING A MAZDA APPROVED ON-CAR BRAKE LATHE OR WARRANTY CLAIMS ARE SUBJECT TO DENIAL OR DEBIT.

09-026-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-026-14-2934

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A VIBRATION FROM THE DRIVER-SIDE POWER DOOR MIRROR GLASS WHEN THE VEHICLE IS DRIVEN AT HIGH SPEEDS. THIS CONCERN MAY BE DUE TO A LACK OF RIGIDITY OF THE MIRROR BASE SO THE MIRROR VIBRATES WHEN IT RECEIVES VEHICLE VIBRATION OR WIND PRESSURE.AN ADDITIONAL REINFORCEMENT HAS BEEN INSTALLED INSIDE THE DOOR TO INCREASE THE DOOR PANEL STRENGTH WHERE THE DOOR MIRROR IS MOUNTED. ALSO, THE DOOR MIRROR SHAPE HAS BEEN CHANGED. BOTH OF THESE MODIFICATIONS HAVE BEEN IMPLEMENTED TO ELIMINATE MIRROR GLASS VIBRATION CONCERNS.

09-027-14-2935

Service Bulletin/Repair Instructions

THIS SERVICE BULLETIN PROVIDES INFORMATION REGARDING THE PROPER USE OF THE DRIVERS FLOOR MAT TO AVOID ANY POTENTIAL INTERFERENCE WITH THE FOOT PEDALS. THE FOLLOWING ARE POSSIBLE CAUSES OF FLOOR MAT INTERFERENCE, WHICH CAN BE AVOIDED WITH PROPER USAGE. FLOOR MAT MOVES FORWARD DUE TO IMPROPER INSTALLATION. INAPPROPRIATE FLOOR MAT (SUCH AS AFTERMARKET, NON-FACTORY-EQUIPPED, OR NON-GENUINE) IS USED. FLOOR MAT IS STACKED ONE ON TOP OF ANOTHER.

09-022-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-022-14-2921A

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY EXPERIENCE AN ELECTRICAL MALFUNCTION AFTER A VEHICLE BODY REPAIR. THE NEWLY PAINTED FENDER STAY (B) MAY BE CAUSING A POOR FRONT HARNESS (A) GROUND CONNECTION.

04-004-14-2926

Service Bulletin/Repair Instructions

09-023-14-2924

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN THAT THE AMBIENT TEMPERATURE DISPLAY IS NOT ACCURATE, OR IT TAKES TOO LONG FOR THE DISPLAY TO SHOW ACTUAL TEMPERATURE.WHEN YOU ENCOUNTER A CUSTOMER WITH THIS CONCERN, FIRST VERIFY THE CONDITION WHEN THE CUSTOMER NOTICED THIS SYMPTOM. IF THE CONDITION IS SIMILAR TO THE FOLLOWING CONTROL LOGIC OF AMBIENT TEMPERATURE OR DIF-FERENCE BETWEEN THE TEMPERATURE DISPLAY AND OTHERS, ADVISE THE CUSTOMER THAT THIS IS A NOR-MAL CHARACTERISTIC OF THE VEHICLE AND NOT A MALFUNCTION.

05-005-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

05-005-14-2902D

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY.P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ONP0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ONP0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ONP0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.P0780:00 - GEAR SHIFTING MALFUNCTIONP1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION. NOTE: THIS SERVICE INFORMATION IS ALSO APPLICABLE IF DTC P0780:00 IS STOREED INDEPENDENTLY. THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

09-020-14-2913A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE SYMPTOMS MENTIONED BELOW, WHICH CAN BE FIXED WITH THE LATEST SOFTWARE UPDATE (VERSION 10.852 OR LATER). VEHICLE ICON JUMPS AROUND OR VIBRATES. CAUTION: DO NOT USE THE FACTORY RESET FOR RETAIL VEHICLES. OTHERWISE, PERSONAL SETTINGS (SUCH AS DISPLAY AND SOUND ADJUSTMENTS) WILL BE LOST, INCLUDING FAVORITES INFORMATION.

05-005-14-2902C

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY.P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ONP0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ONP0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ONP0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.P0780:00 - GEAR SHIFTING MALFUNCTIONP1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTIONTHIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

05-005-14-2902B

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY.P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ONP0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ONP0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ONP0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ONTHE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER.P0780:00 - GEAR SHIFTING MALFUNCTIONP1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTIONTHIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

09-020-14-2913

Service Bulletin/Repair Instructions

01-008-14-2905

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXHIBIT A CONDITION WHERE THE CHECK ENGINE LIGHT ILLUMINATES IMMEDIATELY AFTER THE ENGINE IS STARTED AND DTC P0452:00 AND/OR P0453:00 IS STORED IN MEMORY. P0452:00 - FUEL TANK PRESSURE SENSOR LOW INPUTP0453:00 - FUEL TANK PRESSURE SENSOR HIGH INPUTTHIS CONCERN MAY BE CAUSED BY ANTS ENTERING THE FTP SENSOR THROUGH AN OPENING (TO ATMOSPHERE). THE ANTS BITE AND EVENTUALLY DAMAGE THE WIRING, WHICH RESULTS IN AN IMPROPER FTP SENSOR OUTPUT. TO ELIMINATE THIS CONCERN, THE INSIDE OF THE OPENING PIPE (TO ATMOSPHERE) HAS BEEN MODIFIED TO PREVENT ANTS FROM ENTERING.

05-005-14-2902A

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY. P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON THE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER. P0780:00 - GEAR SHIFTING MALFUNCTION P1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

05-005-14-2902

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT AND AUTOMATIC TRANSAXLE WARNING LIGHT ON WITH DTC P0842, P0847, P0872 AND/OR P0877 STORED IN THE TCM MEMORY. P0842:00 - OIL PRESSURE SWITCH NO. 1 (OIL PRESSURE SWITCH B) STUCK ON P0847:00 - OIL PRESSURE SWITCH NO. 2 (OIL PRESSURE SWITCH A) STUCK ON P0872:00 - OIL PRESSURE SWITCH NO. 3 (OIL PRESSURE SWITCH A) STUCK ON P0877:00 - OIL PRESSURE SWITCH NO. 4 (OIL PRESSURE SWITCH B) STUCK ON THE DTC P0780 AND/OR P1738 MAY ALSO BE STORED TOGETHER. P0780:00 - GEAR SHIFTING MALFUNCTION P1738:00 - AUTOMATIC TRANSAXLE INTERNAL MALFUNCTION THIS IS CAUSED BY THE OIL PRESSURE SWITCH A AND/OR B AT THE CONTROL VALVE BODY TEMPORARILY OR PERMANENTLY GETTING STUCK DUE TO CONTAMINATION ENTERING THE PASSAGE. TO CORRECT THE PROBLEM, SOME MASS PRODUCTION CHANGES HAVE BEEN IMPLEMENTED TO REDUCE CONTAMINATION AND IMPROVE THE DTC DIAGNOSTIC LOGIC.

RF-14-06

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

01-005-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

01-005-14-2903

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN ABOUT ONE OF THE FOLLOWING SYMPTOMS WHEN THE VEHICLE IS STOPPED AND THE TRANSMISSION IS IN D RANGE: AN INTERMITTENT HIGH ENGINE IDLE SPEED. AN INTERMITTENT ENGAGEMENT SHOCK. AN INTERMITTENT FORWARD LURCH. THESE CONDITIONS MAY OCCUR WHEN THE CUSTOMER DEPRESSES THE BRAKE PEDAL AND MAKES CONTACT WITH THE THROTTLE PEDAL SIMULTANEOUSLY.

09-011-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-011-14-2890

Service Bulletin/Repair Instructions

09-007-14-2878

Service Bulletin/Repair Instructions

SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL PHENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.

09-004-14

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

09-004-14-2874

Service Bulletin/Repair Instructions

SOME VEHICLES MAY EXPERIENCE STAINS APPEARING ON THE HOOD, ROOF AND/OR TRUNK OF THE VEHICLE. THIS CONCERN IS MOST LIKELY TO BE FOUND IN A COLD WEATHER AREAS JUST AFTER THE RAPGARD IS REMOVED AT PDI. THIS MAY BE CAUSED BY MOISTURE WHICH HAS BEEN TRAPPED AND CONDENSED BETWEEN THE PAINT AND THE RAPGARD. THESE TYPES OF STAINS CAN BE REMOVED WITH A HEAT GUN OR AN INFRARED DRIER.IF YOU ENCOUNTER THIS CONCERN DURING PDI, USE A HEAT GUN OR AN INFRARED DRIER TO APPLY HEAT TO THE AFFECTED AREA TO REMOVE THE STAIN(S).

RF-13-12R

Service Bulletin/Repair Instructions

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.