SA-055-26
Service Bulletin/Repair Instructions
Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.
Vehicle report
2007 MAZDA CX9
Service bulletins
39 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
02-004-22
Service Bulletin/Repair Instructions
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
01-006-21-3779a
Service Bulletin/Repair Instructions
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
01-005-21-3778
Service Bulletin/Repair Instructions
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
01-006-21-3779
Service Bulletin/Repair Instructions
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
09-002-21-3770
Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
MT-002-20
Service Bulletin/Repair Instructions
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
MT-001-20
Service Bulletin/Repair Instructions
If you encounter any type of electrical concern (e.g, dead battery, engine no start, DTC(s) stored...), interview the customer before proceeding with normal Workshop Manual diagnosis. Aftermarket devices may be the cause of the electrical concern. Ask the customer if any aftermarket devices have been installed. Below are a couple of examples of unusual electrical concerns caused by aftermarket devices.
09-006-20-3673
Service Bulletin/Repair Instructions
When encountering a vehicle with paint damage, refer to the "Mazda Pocket Paint Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable). Copies of the Mazda Pocket Paint Guide are available for order on Mazda e-Store (part number: 9999-95-MPPG-12).
09-003-20-3671
Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâÂÂs responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. ï· Mazda vehicles are manufactured with tamper-proof speedometers. ï· When a speedometer is replaced, the new speedometer will read zero (0) miles. ï· This procedure is extremely important to accurately represent actual vehicle mileage. ï· Prior to speedometer removal, complete the information required on the âÂÂSpeedometer Replacement LabelâÂÂ. Labels can only be ordered through Mazda eStore. ï· In an effort to achieve a higher level of Customer Experience and retain the value of MazdaâÂÂs vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOâÂÂs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
00-003-19-3583
Service Bulletin/Repair Instructions
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
0000216
Service Bulletin/Repair Instructions
Mazda guidelines for factory scheduled maintenance
0100816
Service Bulletin/Repair Instructions
Engine Coolant Leak from lower radiator hose Some vehicles may exhibit an engine coolant leak (A) between the lower radiator hose (B) and the thermostat housing ©
0901216
Service Bulletin/Repair Instructions
Paint damage Mazda pocket paint guide
0901316
Service Bulletin/Repair Instructions
Excessive condensation or water within the headlamp assembly caustion
0400316
Service Bulletin/Repair Instructions
Clunk/bang/buzz noise during first forward movement after sitting
09-009/16
Service Bulletin/Repair Instructions
HANDS-FREE BLUETOOTH MODULE AND/OR TEXT MESSAGING TROUBLESHOOTING PROCEDURE. SOME VEHICLES MAY EXHIBIT BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING RELATED CONCERNS. TO IMPROVE THEHANDLING OF BLUETOOTH HANDS-FREE AND/OR TEXT MESSAGING CUSTOMER CONCERNS, MAZDA CREATED A SPECIAL SERVICE AND PARTS EXCHANGE PROGRAM AS OF FEBRUARY 2010. CUSTOMERS EXPERIENCING RELATED CONCERNS SHOULD HAVE THEIR VEHICLE AND/OR DEVICE INSPECTED ACCORDING TO THE FOLLOWING PROCEDURE.
0900716
Service Bulletin/Repair Instructions
Speedometer replacement procedure
0900916
Service Bulletin/Repair Instructions
HandsFree bluetooth module and/or text messaging troubleshooting procedure
0100316
Service Bulletin/Repair Instructions
SULFUR SMELL FROM EXHAUST SYSTEM.
0100416
Service Bulletin/Repair Instructions
Battery Maintenance
0100516
Service Bulletin/Repair Instructions
Battery test procedure requirements using the GR81291
0200416
Service Bulletin/Repair Instructions
SHOCK ABSORBER REPLACEMENT GUIDELINES
0100116
Service Bulletin/Repair Instructions
Engine Start /Stop Procedure with room fuse removed
0100216
Service Bulletin/Repair Instructions
PreMixed long life "FL22" Engine Coolant
0800116
Service Bulletin/Repair Instructions
Passenger fAirbag deactivation (PAD) indicator light illumination
0900416
Service Bulletin/Repair Instructions
PROPER USAGE OF DRIVER'S FLOOR MAT.
0900516
Service Bulletin/Repair Instructions
Siriusxm satellite radio registration transfer after unit replacement
Service
Service Bulletin/Repair Instructions
Mazda Service Support MX Connect MTips
0900316
Service Bulletin/Repair Instructions
Condensation/Fog in front and rear combination lights
0200216
Service Bulletin/Repair Instructions
STAINS APPEAR ON WHEELS
02-004-14
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
00-001-14
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
SSP-93
Service Bulletin/Repair Instructions
MAZDA: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON SOME VEHICLES, THE ORIGINAL WARRANTY DATE HAS BEEN EXTENDED TO 7 YEARS OR 90,000 MILES WHICHEVER COMES FIRST FOR SPECIFIC POWER BRAKE REPAIRS. MODEL 2007-2013 CX-9. *PE
SB-08-001-13
Service Bulletin/Repair Instructions
MAZDA: INFORMATION PROVIDED REGARDING THE INDICATOR LIGHT ILLUMINATION OF THE PASSENGER AIRBAG DEACTIVATION (PAD). *PE
09-046-12-2744
Service Bulletin/Repair Instructions
SOME CUSTOMERS MAY COMPLAIN OF CONDENSATION/FOG INSIDE THE FRONT OR REAR COMBINATION LIGHTS. THE RECENT NEW MODELS HAVE BEEN FITTED WITH A CLEAR LENS WHICH CAN CAUSE THE SYMPTOM TO BE MORE NOTICEABLE, HOWEVER, IT DOES NOT AFFECT THE PERFORMANCE OF THE LIGHT. THIS CONDENSATION/FOG IS A NATURAL HENOMENON THAT OCCURS WHEN THERE IS A FAIRLY LARGE TEMPERATURE DIFFERENCE BETWEEN THE INSIDE AND THE OUTSIDE OF THE LIGHT HOUSING. IT IS NORMAL FOR VERY SMALL WATER DROPS TO APPEAR IN CERTAIN LOCATIONS ON THE LIGHT UNITS WHERE THE AIR IS STAGNANT (CONDENSATION), MAKING THE LENS LOOK WHITISH (FOG). THIS HAPPENS MOSTLY IN THE CORNERS AND NARROW SPACES, AND WILL TYPICALLY CLEAR DURING WARMER AMBIENT TEMPERATURES, OR WHEN THE LIGHTS HAVE BEEN ON FOR SOME TIME. EXPLAIN TO THE CUSTOMER THAT THIS IS A NATURAL PHENOMENON AND NOT A QUALITY DEFECT. DO NOT ATTEMPT REPAIRS AS THIS IS CONSIDERED NORMAL, AND IS NOT COVERED UNDER WARRANTY. REPLACING THE LIGHT UNIT WILL NOT CORRECT THIS SYMPTOM.
03-001-12
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
04-002-12
Service Bulletin/Repair Instructions
MAZDA: CLUNK/BANG NOISE DURING FIRST FORWARD MOVEMENT AFTER SITTING. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS. ALSO INCLUDED MODEL CX-5 YEAR 2013; MODEL CX-9 YEARS 2012-2013; MODEL MIATA YEARS 2006-2013; MODEL MX-5 2006-2013; MODEL MAZDA2 2011-2013; MODEL MAZDA3 YEAR 2007-2013; MODEL MAZDA5 2006-2010/ 2012-2013. *JS
TSB-08-002-09
Service Bulletin/Repair Instructions
MAZDA: ON SOME VEHICLES, WHEN A POWER PLUG WITH IMPROPER FABRICATION (SUCH AS A PHONE CHARGER) IS INSERTED INTO EITHER OF THE ACCESSORY SOCKETS (CENTER AND/OR REAR), THE AIR BAG WARNING LIGHT MAY ILLUMINATE. *PE
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.