SA-055-26
Service Bulletin/Repair Instructions
Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.
Vehicle report
2012 MAZDA MAZDASPEED3
Service bulletins
27 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
09-038-24
Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
09-016-23
Service Bulletin/Repair Instructions
Speedometer replacement procedure
09-025-21-3824
Service Bulletin/Repair Instructions
This service bulletin provides information regarding the proper use of the driverâÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
01-005-21-3778
Service Bulletin/Repair Instructions
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
01-006-21-3779
Service Bulletin/Repair Instructions
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
07-001-21-3775
Service Bulletin/Repair Instructions
A musty/mildew type odor may come from the vents when the air conditioning (A/C) system is operating. It is most noticeable when the A/C is first turned ON. This odor is the result of mold growth in the A/C evaporator/cooling unit which is caused by condensation, dust, and pollen within the cooling unit. This condition is usually worse during high humidity conditions. âÂÂMazda Air Cooling Coil Coatingâ is available to encapsulate the mold to reduce odors. If the product is properly applied, it can effectively reduce the musty/mildew odor for up to three years.
00-001-21-3768
Service Bulletin/Repair Instructions
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
09-002-21-3770
Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
MT-002-20
Service Bulletin/Repair Instructions
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
09-006-20-3673a
Service Bulletin/Repair Instructions
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
09-003-20-3671
Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealerâÂÂs responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. ï· Mazda vehicles are manufactured with tamper-proof speedometers. ï· When a speedometer is replaced, the new speedometer will read zero (0) miles. ï· This procedure is extremely important to accurately represent actual vehicle mileage. ï· Prior to speedometer removal, complete the information required on the âÂÂSpeedometer Replacement LabelâÂÂ. Labels can only be ordered through Mazda eStore. ï· In an effort to achieve a higher level of Customer Experience and retain the value of MazdaâÂÂs vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMOâÂÂs services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
00-003-19-3583
Service Bulletin/Repair Instructions
In support of the new MRT distribution, Mazda will ship to dealers a new Dual Purpose Diagnostic Leak Detector beginning March, 2019. Training videos will be posted to MGSS shortly and Workshop Manual procedures will be revised gradually.
SA-061-17
Service Bulletin/Repair Instructions
In an effort to achieve a higher level of Customer Experience and retain the value of Mazda's vehicles, MNAO Warranty Operations is© 2017 Mazda North American Operations, U.S.A. allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO's services, a Mazda dealer can get the odometer setting updated to reflect the correct mileage at the time of replacement for both warranty and customer pay repairs, therefore resulting in a higher level of customer satisfaction. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
SA-050-17
Service Bulletin/Repair Instructions
CAUTION: At no point during the repair for Recall 9916H (LIFTGATE STAY DAMPER SAFETY RECALL) should "Vise-Grips" or other similar tools be used to hold the lift gate stay dampers. Use only the tools specified in the recall. Vice Grips or other similar tools can easily damage the stay dampers. NOTE: Stay damper parts received with Vice Grip marks will not be covered under warranty.
0901316
Service Bulletin/Repair Instructions
Excessive condensation or water within the headlamp assembly caustion
0900916
Service Bulletin/Repair Instructions
HandsFree bluetooth module and/or text messaging troubleshooting procedure
0100216
Service Bulletin/Repair Instructions
PreMixed long life "FL22" Engine Coolant
09-025-14-2925A
Service Bulletin/Repair Instructions
SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WIND-SHIELD AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 °F (-10 °C) OR LOWER AND THE VEHICLE CABIN HAS NOT YET WARMED UP. THE NOISE IS CAUSED BY THE WINDSHIELD AND/OR REAR WINDOW LOCATING STOPPER CONTACTING THE PANEL.
09-034-14-2956
Service Bulletin/Repair Instructions
IN ACCORDANCE WITH FEDERAL REGULATIONS, FOLLOW THE PROCEDURE LISTED BELOW WHEN REPLACING A SPEEDOMETER.NOTE:MAZDA VEHICLES ARE MANUFACTURED WITH TAMPER-PROOF SPEEDOMETERS.WHEN A SPEEDOMETER IS REPLACED, THE NEW SPEEDOMETER WILL READ ZERO (0) MILES.THIS PROCEDURE IS EXTREMELY IMPORTANT TO ACCURATELY REPRESENT ACTUAL VEHICLE MILEAGE.PRIOR TO SPEEDOMETER REMOVAL, COMPLETE THE INFORMATION REQUIRED ON THE SPEEDOMETER REPLACE-MENT LABEL. LABELS CAN ONLY BE ORDERED THROUGH MSTORE, NOT MDCS.
01-015-14
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
01-015-14-2929
Service Bulletin/Repair Instructions
SOME VEHICLES MAY EXPERIENCE THE CHECK ENGINE LIGHT ON WITH DTC P0300:00 (RANDOM MISFIRE DETECTED) STORED IN MEMORY. THE VEHICLE CAN RUN NORMAL WITHOUT ANY DRIVEABILTY OR NVH CONCERN.THIS IS CAUSED BY IMPROPER PROGRAMMING OF THE PCM. TO CORRECT THE PROBLEM, THE PCM WILL BE REPROGRAMMED.
09-025-14-2925
Service Bulletin/Repair Instructions
SOME VEHICLES MAY EXHIBIT A CRACKING NOISE ORIGINATED AT THE POSITIONING PINS NEAR THE TOP CORNERS OF THE WINDSHIELD AND/OR REAR WINDOW WHEN DRIVING ON UNEVEN ROAD SURFACE. THIS HAPPENS WHEN THE AMBIENT TEMPERATURE IS APPROXIMATELY 14 °F (-10 °C) OR LOWER AND THE VEHICLE CABIN HAS NOT YET WARMED UP. THE NOISE IS CAUSED BY THE WINDSHIELD AND/OR REAR WINDOW LOCATING STOPPER CONTACTING THE PANEL.
09-014-14
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
04-002-14-2879
Service Bulletin/Repair Instructions
SOME CUSTOMERS MAY REPORT A SLIGHT CLUNK/BANG/BUZZ NOISE OR JOLT FROM THE FRONT OF THE VEHICLE. THIS CONCERN WILL MOST LIKELY OCCUR DURING THE VEHICLES FIRST FORWARD MOVEMENT AFTER STARTING THE ENGINE. THIS IS A NORMAL OPERATING NOISE OF THE ANTI-LOCK BRAKE SYSTEM (ABS). DO NOT ATTEMPT ANY REPAIRS.
02-008-13-2811
Service Bulletin/Repair Instructions
SOME VEHICLES MAY EXHIBIT A SQUEAKING OR KNOCKING NOISE FROM THE REAR OF THE VEHICLE WHEN PASSING OVER A BUMP. THIS IS CAUSED BY DUST ENTERING BETWEEN THE REAR STABILIZER BUSHING AND STABILIZER BAR, WHICH WEARS DOWN THE BUSHING. TO CORRECT THE PROBLEM, THE REAR STABILIZER BAR IS REPLACED WITH A MODIFIED ONE (WITH A SET OF STABI-LIZER BUSHINGS AND BRACKETS).
09-028-12-2701B
Service Bulletin/Repair Instructions
THE MULTI INFORMATION DISPLAY (MID) AND NAVIGATION SYSTEM SUPPORT FOR DIAGNOSTICS, PARTS AUTHORIZATION, AND PARTS EXCHANGE REQUIRE CONTACTING THE PROPER SOURCE. PLEASE CONTACT THE APPROPRIATE SOURCE BY REFERRING TO THE FOLLOWING TABLES.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.