SA-055-26
Service Bulletin/Repair Instructions
Product Quality Information (PQI) DESCRIPTION Service Information MT-041/12 is no longer valid. It has been unpublished and superseded by the Field Quality Information Report (FQIR) reporting system.
Vehicle report
2009 MAZDA TRIBUTE HYBRID
Service bulletins
22 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
09-038-24
Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer. NOTE: Tampering with a motor vehicle odometer is strictly prohibited by Federal, and State laws. It is the dealer’s responsibility to comply with Federal, State, and local laws concerning odometer and related documentation requirements when providing a repair or replacement. Mazda vehicles are manufactured with tamper-proof speedometers. When a speedometer is replaced, the new speedometer will read zero (0) miles. This procedure is extremely important to accurately represent actual vehicle mileage. Prior to speedometer removal, complete the information required on the “Speedometer Replacement Label”. Labels can only be ordered through Mazda eStore. In an effort to achieve a higher level of Customer Experience and retain the value of Mazda’s vehicles, MNAO Warranty Operations is allowing all Mazda dealers to utilize a third party, SPECMO Enterprises, Inc., for Instrument Panel Cluster (IPC) odometer setting service. With the use of SPECMO’s services, it is possible that the odometer will be set between 10 to 31 miles over the odometer mileage at the time of replacement for both warranty and customer pay repairs. Please make sure that the customer is aware that there may be a slight variance to the odometer, in which case the customer may have to accept the slightly higher mileage. Since odometer setting service is not part of the warranty repair, it is not warrantable nor required, but optional. However, Mazda Warranty policy provides after- warranty assistance (AWA) or DSA that can be utilized to cover this service expense.
09-016-23
Service Bulletin/Repair Instructions
Speedometer replacement procedure
09-025-21-3824
Service Bulletin/Repair Instructions
This service bulletin provides information regarding the proper use of the driverâÂÂs floor mat to avoid any potential interference with the foot pedals. The following are possible causes of floor mat interference, which can be avoided with proper usage.
01-005-21-3778
Service Bulletin/Repair Instructions
The Mazda DCA-8000PM is required for all warranty battery testing. If the Mazda DCA-8000PM is not used, incorrect battery testing may result in unnecessary battery replacement. Use the following test procedures in this Service Bulletin to test Mazda vehicle batteries and to generate a Warranty Code.
01-006-21-3779
Service Bulletin/Repair Instructions
This service bulletin provides testing and charging procedures in order to promote proper battery maintenance, to deliver new vehicles with fully charged batteries, and to reduce unnecessary battery replacement cost. For new vehicles in stock at the dealer, inspect and maintain the battery periodically according to the repair procedure.
00-001-21-3768
Service Bulletin/Repair Instructions
Mazda has developed factory recommended scheduled maintenance services that support all major vehicle systems. Mazda recommends dealers follow the scheduled maintenance tables as cited in the vehicle specific workshop manual or owner's manual. Services performed outside of Mazda's factory scheduled maintenance are not recommended. These services are unnecessary and create unneeded expenses for your customers.
09-002-21-3770
Service Bulletin/Repair Instructions
In accordance with Federal regulations, follow the procedure listed below when replacing a speedometer
MT-002-20
Service Bulletin/Repair Instructions
New CARB regulation regarding mandatory checking and documenting of tire pressure whenever a vehicle is in for service work. This applies to all service shops (including Mazda dealerships) in California effective September 1, 2010.
09-006-20-3673a
Service Bulletin/Repair Instructions
When encountering a vehicle with paint damage, refer to the "Mazda Paint Warranty Guide" to determine cause, prevention, remedy, and warranty coverage (if applicable).
01-003-15-3014
Service Bulletin/Repair Instructions
USE THE FOLLOWING REPAIR PROCEDURE TO MINIMIZE THE NEED TO REPLACE THE CATALYST CONVERTER/EXHAUST PIPE WHEN REMOVING OXYGEN SENSORS AND/OR AIR FUEL RATIO SENSORS.
06-001-14
Service Bulletin/Repair Instructions
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
06-001-14-2887A
Service Bulletin/Repair Instructions
SOME VEHICLES MAY HAVE DTC B2278 (STEERING SHAFT TORQUE SENSOR MALFUNCTION) STORED IN THE POWER STEERING CONTROL MODULE (PSCM). A TORQUE SENSOR SERVICE KIT IS AVAILABLE TO CORRECT THE CONDITION. STEERING COLUMN REPLACEMENT IS NO LONGER NECESSARY.
06-001-14-2887
Service Bulletin/Repair Instructions
SOME VEHICLES MAY HAVE DTC B2278 (STEERING SHAFT TORQUE SENSOR MALFUNCTION) STORED IN THE POWER STEERING CONTROL MODULE (PSCM). A TORQUE SENSOR SERVICE KIT IS AVAILABLE TO CORRECT THE CONDITION. STEERING COLUMN REPLACEMENT IS NO LONGER NECESSARY.
05-002-13-2777A
Service Bulletin/Repair Instructions
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCON®LV ATF.ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCON®V AND MERCON®LV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCON®V AND MERCON®LV ATF.TRANSMISSION FLUID FLUSHING SHOULD ONLY BE PERFORMED WHEN INSTRUCTED BY THE WORKSHOP MANUAL OR ANY OTHER MAZDA PUBLICATION.
05-002-13-2777
Service Bulletin/Repair Instructions
ALWAYS BE SURE TO USE THE CORRECT AUTOMATIC TRANSMISSION FLUID WHEN REPLACING ATF. USING THE WRONG ATF MAY CAUSE SHIFT QUALITY COMPLAINTS OR MAY EVEN DAMAGE THE TRANSMISSION.NOTE:ATF M-V (TYPE M5) IS NOT THE SAME FLUID AS MERCON®V OR MERCON®LV ATF.ATF M-V (TYPE M5) HAS A GREATER VISCOSITY THAN MERCON®V AND MERCON®LV ATF IN LOW TEMPERATURES. ATF M-V (TYPE M5) HAS A GREATER ANTI-JUDDER SPECIFICATION THAN MERCON®V AND MERCON®LV ATF.
SB-07-009-11
Service Bulletin/Repair Instructions
MAZDA: SOME VEHICLES MAY EXPERIENCE PROBLEM WHEN BLOWER MOTOR IS OPERATING, WHITE FLAKES WOULD COME FROM THE AIR CONDITIONER (A/C) VENTS. *PE
SB-01-013/11
Service Bulletin/Repair Instructions
MAZDA: THERE COULD BE A LEAKING OR STUCK CANISTER PURGE VALVE WHICH WILL HAVE DRIVEABILITY CONCERNS AND POSSIBLE TROUBLE CODES. *RM UPDATED 7/7/11. *PE
SB-07-003-10
Service Bulletin/Repair Instructions
MAZDA: THE 2008 TRIBUTE MAY HAVE TWO INTERNAL TROUBLE CODES WITH THE BATTERY PACK COOLING FAN. THE PROBLEM HAS NO SYMPTOMS TO THE CUSTOMER. *RM
SB-01-048-10
Service Bulletin/Repair Instructions
MAZDA: THE 2009 TRIBUTE HYBRID HAS A MALFUNCTION LIGHT ON DUE TO A POSSIBLE EXHAUST LEAK. THERE ARE TWO POSSIBLE TROUBLE CODES STORED. *RM
SB-06-003-09
Service Bulletin/Repair Instructions
MAZDA: STEERING COLUMN POP/CLUNK NOISE ON TURNS. SOME VEHICLES MAY EXHIBIT A POP OR CLUNK NOISE FROM THE STEERING COLUMN AREA WHILE TURNING. THIS NOISE TYPICALLY OCCURS QUARTER TURN BEFORE THE STEERING WHEEL REACHES ITS END OF TRAVEL STOP AND TYPICALLY GOES AWAY WITH WEIGHT OFF THE WHEELS. MODELS TRIBUTE AND TRIBUTE HYBRID 2008-10. *PE
04-003-09
Service Bulletin/Repair Instructions
MAZDA: SOME VEHICLES MAY EXHIBIT A CLICKING OR RUBBING NOISE FROM THE LEFT FRONT WHEEL SPEED SENSOR AND/OR EXHIBIT ABS WARNING LIGHT ACTIVATION. *PE
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.