Vehicle report

2012 MCI D4000

Compare every MCI D4000 yearNHTSA and EPA records

Service bulletins

17 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

TSIB 24-03

Service Bulletin/Repair Instructions

Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.

TSIB 22-03

Service Bulletin/Repair Instructions

Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.

TSIB 21-01

Service Bulletin/Repair Instructions

This Technical Service Information Bulletin (TSIB) describes an update from Meritor for the bolt torque application requirements on hub-to-rotor bolts for the front, drive and tag axles, on specific coaches equipped with Meritor EX225 disc brakes, on either Conventional, PreSet or Unitized Wheel-End hubs.

SB 3139

Service Bulletin/Repair Instructions

This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.

P08-54

Service Bulletin/Repair Instructions

This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.

SB 3120

Service Bulletin/Repair Instructions

This Service Bulletin informs owners of the procedure to clean the batteries and reapply corrosion inhibitor every 6000 miles or 3 months, whichever first occurs.

SB 424B

Service Bulletin/Repair Instructions

This Service Bulletin supersedes Service Bulletin 424 in its entirety and informs customers that MCI was notified by Cummins Inc. that it has issued a campaign to addresses the ISX lubricating oil filter bypass valve in addition to the previous fuel pump repair with a new bypass valve that has more effective sealing capability and provides better protection to fuel pump lubricated components on model year 2008-2013 MCI D model coaches and model year 2011-2014 MCI J4500 model coaches. This program is being performed only by Cummins Service Network and its authorized dealers, therefore, all parts and labor required for this program will be provided by Cummins.

SB 424

Service Bulletin/Repair Instructions

This Service Bulletin informs customers that MCI was notified by Cummins Inc. that it has released Campaign C1638 that addresses the ISX lubricating oil filter bypass valve in addition to the previous fuel pump repair actions outlined in MCI SB 419 and Cummins FCP C1556 on model year 2008-2013 MCI D model coaches and model year 2011-2014 MCI J4500 model coaches. This program is being performed only by Cummins Service Network and its authorized dealers, therefore, all parts and labor required for this program will be provided by Cummins.

SB 419

Service Bulletin/Repair Instructions

This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that it has issued a campaign to address ISX high pressure fuel pump ceramic plunger fractures as well as the potential of damage to the roller/tappet assembly on model year 2011-2013 MCI D model coaches and model year 2011-2014 MCI J4500 model coaches. This program is being performed only by Cummins Service Network and its authorized dealers, therefore, all parts and labor required for this program will be provided by Cummins.

SB 410

Service Bulletin/Repair Instructions

This Service Bulletin informs affected customers that the diesel exhaust fluid (DEF) pressure line may exhibit signs of fatigue and melting on model year 2011-2013 MCI D model coaches, and that MCI will remedy the affected coaches at no cost to the customers.

SB-407

Service Bulletin/Repair Instructions

MOTOR COACH INDUSTRIES (MCI): RED 185 DUROMETER POLYURETHANE BUSHINGS WERE REPLACED WITH 288 POLYURETHANE BUSHINGS IN SHOCK ABSORBERS THAT IN COLD TEMPERATURES, WILL FAIL, CAUSING ABSORBER STUD TO BREAK, AT BUSHING, AND COACH IS NOT OPERATIONAL DUE TO RISK OF DAMAGE TO SUSPENSION COMPONENT. MODEL D SERIES. *PE

SB 392B

Service Bulletin/Repair Instructions

This Service Bulletin supersedes Service Bulletin 392 in its entirety and informs affected customers that coaches equipped with a Cummins 2010 engine can experience intermittent faults of the engine and/or transmission of the mulitplex controller program and as a result, the coach will operate with active engine and/or transmission codes that may require immediate attention on model year 2011-2013 MCI D model coaches, and that MCI will remedy the affected coaches at no cost to the customers.

SB 398B

Service Bulletin/Repair Instructions

This Service Bulletin informs affected customers that due to the Actia's module internal circuit characteristic the potential may exist in which both the high side and low side output of power management module (PMM)1 may be active at the same time for a very brief time. This may result in an electrical short on the low side output and intermittent loss of the ignition signal on model year 2010-2012 MCI D model coaches, and that MCI will remedy the affected coaches at no cost to the customers.

SB 396

Service Bulletin/Repair Instructions

This Service Bulletin informs customers that MCI was notified by Cummins Inc. that it has released Campaign C1344 that addresses a calibration change, which Cummins advises will improve the engine and aftertreatment reliability on Cummins ISX engines in model year 2011-2013 MCI D model coaches, model year 2011-2013 MCI E4500 model coaches and model year 2011-2013 MCI J4500 model coaches. This program is being performed only by Cummins Service Network and its authorized dealers, therefore, all parts and labor required for this program will be provided by Cummins.

SB 392

Service Bulletin/Repair Instructions

This Service Bulletin informs affected customers that coaches equipped with a Cummins 2010 engine may experience intermittent faults on the engine and/or transmission without having the designated warning tell-tale (check engine light and/or check transmission light) illuminate on the instrument panel on model year 2011-2013 D model coaches, and that MCI will remedy the affected coaches at no cost to the customers.

SB 393

Service Bulletin/Repair Instructions

This Service Bulletin informs affected customers that MCI was notified by Cummins Inc. that it has issued campaign C1241 that addresses a calibration issue, which results in the engine brakes being energized with 24 volts rather than the required 12 volts on Cummins ISX engines in model year 2011-2012 MCI D model coaches, model year 2011-2012 MCI E4500 model coaches, and model year 2011-2012 MCI J4500 model coaches. This program is being performed only by Cummins Service Network and its authorized dealers, therefore, all parts and labor required for this program will be provided by Cummins.

SB 389

Service Bulletin/Repair Instructions

This Service Bulletin informs affected customers that the retention nut utilized on the Leece Neville alternator pulley installation is not maintaining the proper torque which may result in alternator bearing failure on model year 2011-2012 MCI D model coaches, 2011-2012 MCI E4500 model coaches, and 2011-2012 MCI J4500 model coaches, and that MCI will remedy the affected coaches at no cost to the customers.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.