ITS61263
Service Bulletin/Repair Instructions
ITS to replace the neck fill assembly with a new design which resolves a possible splashback issue at higher fuel flow rates, without the need for fuel tank removal.
Vehicle report
2019 MCI J4500
Service bulletins
59 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSIB 26-07
Service Bulletin/Repair Instructions
This bulletin is to provide instructions for clearing DTC 1067 FMI 7 (Pressure Sensor Not Calibrated) and FMI 11 (Primary and Secondary Circuit Pressure Sensor (PS1/PS2) Plausibility Error - BS Pressure), when required to prevent the loss of Adaptive Cruise Control functionality and the illumination of a warning indicator.
TSIB 26-05
Service Bulletin/Repair Instructions
This bulletin introduces an optional product improvement to the A/C compressor drive system for coaches equipped with a Cummins X12. The improved pulley system is available for customers who wish to reduce noise and vibration characteristics and may be installed at the customer’s discretion.
TSIB 26-01
Service Bulletin/Repair Instructions
This TSIB provides information to provide a software update. Some coaches using MCC HVAC Eco-Tempo ECU # 07-10-009 software T35-1581 / V1.04 may be experiencing random fault codes due to MCC software errors.
ITS61078
Service Bulletin/Repair Instructions
Instructions to remove DEF sensor bypass calibration from engine ECM and new sensor installation AR - 22inch DEF tank
ITS61079
Service Bulletin/Repair Instructions
Instructions to remove DEF sensor bypass calibration from engine ECM and new sensor installation AR - 22inch DEF tank - CA emissions.
TSIB 26-04
Service Bulletin/Repair Instructions
This TSIB is to inform customers the recommended steering axle cleaning/greasing instructions to prevent damage on axle components due to displacement of grease from the bearings, lubrication reduction and accelerate wear for coaches with independent front suspension.
ITS61475
Service Bulletin/Repair Instructions
Instructions to download BCC program (T35-1581) V4.06. This program will allow the Eco-Temp system to properly log A17 code for low suction pressure.
ITS61345
Service Bulletin/Repair Instructions
The mini fuses in the battery compartment for the condenser may not be enough for certain load conditions.
ITS61235
Service Bulletin/Repair Instructions
This bulletin outlines steps to replace the existing harness with mini fuses to a more robust design and heavier duty fuses.
TSIB 24-03
Service Bulletin/Repair Instructions
Information to owners showing the proper procedure for checking the oil level in a BITZER HVAC compressor.
TSIB 22-04
Service Bulletin/Repair Instructions
Instructions to improve sealing in the front junction box.
TSIB 22-12
Service Bulletin/Repair Instructions
MCI has released Technical Service Information Bulletin (TSIB) 22-12 to address concerns with water ingress in remote switch box. The TSIB provides guidance on how to rework the box to inhibit water intrusion and connector corrosion
TSIB 22-03
Service Bulletin/Repair Instructions
Technical Service Information Bulletin describing the replacement of seating backrest attachment hardware with the addition of a mechanical lock nut on specifically equipped buses manufactured prior to model year 2020.
ITS60421
Service Bulletin/Repair Instructions
This Technical Instruction is a description of the inspections and cleaning procedures being recommended by MCI due to the parts shortages which are impacting the repair inspections associated with NHTSA Recall 21V-748. These are the same instructions as outlined in the previously submitted Technical Services Information Bulletin TSIB 22-01 and Technical Instruction ITS60421, except they are specific to those customers operating in extremely corrosive environments.
TSIB 22-02
Service Bulletin/Repair Instructions
This Technical Service Information Bulletin is a supplemental reminder to all MCI owners/operators of vehicles which are affected by the Cummins Equipment Recall 21E-099 and MCI Vehicle recall 21V-971.
TSIB 22-01
Service Bulletin/Repair Instructions
This is an upgrade to Technical Service Information Bulletin TSIB 21-10 issued in January of 2022 which is specific to buses operating in severe duty and or corrosive environments. These bulletins have been issued to recommend interim inspection procedures required every 6000 miles on specifically equipped motor coaches due to global parts shortages and the subsequent delay in available parts to conduct the corrective actions associated with NHTSA Recall 21V-748.
TSIB 21-10
Service Bulletin/Repair Instructions
This Technical Service Information Bulletin describes interim inspection procedures required every 6000 miles on specific motor coaches due to the global parts shortage and subsequent delay in available parts to conduct the corrective actions associated with NHTSA Recall 21V-748. Customers were notified of the recall and recommended to download this inspection document from the MCI website.
TSIB 21-08
Service Bulletin/Repair Instructions
Technical Service Information Bulletin describing an update to the Preventaive Maintenance requirements for specifically equipped motor coaches with Kiel Avane model passenger seats.
TSIB 21-05
Service Bulletin/Repair Instructions
This Technical Sevice Information Bulletion is to advise of a part number supersession of the coolant hump hose, MCI PN 6L-8-353, to MCI PN 06-08-2262.
SB 3149
Service Bulletin/Repair Instructions
Service Bulletin describing how to inspect the engine door panel for de-bonding of fiberglass to metal door frame.
SB 3146
Service Bulletin/Repair Instructions
This service bulletin outlines the steps to add the secondary air filter. The secondary filter can only be used with primary air filter, MCI P/N: 09-03-1858.
SB 3145
Service Bulletin/Repair Instructions
This Service Bulletin informs affected owners of the steps to remove the unused Saucon provisional connector, MCI P/N 19-11-2941, located in the front junction box on coaches without a Saucon telematics module.
SB 3139
Service Bulletin/Repair Instructions
This Service Bulletin provides a checklist of actions to perform on a daily, weekly and monthly basis for parked coaches before they are considered ready for driving.
SB 484
Service Bulletin/Repair Instructions
This Service Bulletin informs affected owners that on certain D45CRTLE and J4500 model coaches equipped with Cummins X12 engines, the top alternator power and ground cables may potentially come in contact with the edge of the clamp mounting bracket and that a shim should be added between the mounting bracket and the clamp. MCI is providing the parts and labor at no cost to the owners.
FCP 483
Service Bulletin/Repair Instructions
This service bulletin advises owners of affected vehicles that Mobile Climate Control ("MCC") has notified MCI that certain new style evaporator motors supplied by MCC may have inadequate electrical contacts at the main circuit board, which could result in premature failure of the motor. The service bulletin advises how owners may have their vehicles repaired.
FCP 480
Service Bulletin/Repair Instructions
This service bulletin advises owners of affected vehicles that Modine Manufacturing Co. has notified MCI that some of the e-fan engine cooling modules may have their harness rubbing on an uncovered metal edge, which could lead to harness damage and cooling module failure. The service bulletin advises how owners may have their vehicles repaired.
FCP 475
Service Bulletin/Repair Instructions
This service bulletin advises owners of affected vehicles that the throttle pedal sensors may provide intermittent, erratic data and cause the "engine check" light to become illuminated, and how repairs can be made to correct the vehicles.
SB 3131
Service Bulletin/Repair Instructions
This service bulletin outlines the steps to replace the adapter plates on the tag axle bellows to increase support for the bellow piston.
SB 3132
Service Bulletin/Repair Instructions
This service bulletin outlines the steps to relocate the ambient temperature sensor from the spare tire compartment to the bumperette to improve the accuracy of the sensor reading. This service bulletin needs to be done in conjunction with Service Bulletin 2123.
D20M4
Service Bulletin/Repair Instructions
DDC Field service campaign for GHG17 Detroit DD13 engines requiring software reprogramming and new emission label replacement. This field service applies only to MCI (Motor Coach Industries) vehicles.
P16-42
Service Bulletin/Repair Instructions
This Procedure outlines the steps to space out the condenser discharge and heater coolant lines.
P16-40
Service Bulletin/Repair Instructions
This Procedure outlines steps to replace the double groove belt and single idler pulley bracket on A/C Compressor with single groove matched belts and double idler pulley bracket respectively.
P16-41
Service Bulletin/Repair Instructions
This Procedure outlines steps to replace the double groove belt on the A/C Compressor with single groove matched belts.
FCP 3130
Service Bulletin/Repair Instructions
This Service Bulletin outlines the steps to install reinforcement bracket for the mudflap on coaches equipped with MCI P/N 03-33-2646.
FCP 3129
Service Bulletin/Repair Instructions
This Service Bulletin outlines the necessary steps to inspect the power steering system for proper operation. It also lists the necessary steps to replace the power steering seals if needed.
FCP 472
Service Bulletin/Repair Instructions
This Service Bulletins informs affected owners of model year 2019 J3500 model coaches and model year 2018-2019 J4500 model coaches have intermittent ESP/ABS plausibility fault codes (SPN 1067) from the Bendix ESP/ABS controller, which results in the loss of adaptive cruise control and a warning light will illuminate.
P03-276
Service Bulletin/Repair Instructions
This Procedure outlines steps to add mechanical fasteners to the dual lock tape retaining the rear window trim panel.
P03-277
Service Bulletin/Repair Instructions
This Procedure outlines the steps to add mechanical fasteners to secure the dual lock tape retaining the lavatory window trim panel.
SB 3128
Service Bulletin/Repair Instructions
This Service Bulletin advises customers facing issues with a low engine oil pan protector profile how to replace it with a new model with higher ground clearance.
P15-04
Service Bulletin/Repair Instructions
This Procedure is to inspect the alignment and correct if needed and is to be used at Service Centers equipped with Hunter Alignment Machine, WT470.
SB 3123
Service Bulletin/Repair Instructions
This Service Bulletin informs owners of model year 2018-2020 J3500 and J4500 model coaches of the procedure to insulate the gap in the area between the front cap and under the dash panel on the driver's side, that will help shield the ambient temperature sense or from the air circulating inside the coach.
P03-271
Service Bulletin/Repair Instructions
This Procedure outlines the steps to replace the welded bracket with the bolted-on brackets for the tailpipe skid plate.
P12-24
Service Bulletin/Repair Instructions
This Procedure outlines the steps to inspect and adjust ground clearance setting.
P07-158
Service Bulletin/Repair Instructions
This Procedure is for changing the functionality of the tail lights such that they comply with New Jersey Administrative Code Section 16:53-3.30, which requires the stop lights to be "separate and independent" of all other rear lights on the coach.
P08-54
Service Bulletin/Repair Instructions
This Procedure outlines the steps to install a relief valve on the air compressor for coaches equipped with DD13 engines.
SB 3121
Service Bulletin/Repair Instructions
The Service Bulletin informs owners of model year 2019 J4500 model coaches equipped with an ISX, X12, or DD13 engine with E-fan to replace the existing T bolt charge air cooler ("CAC") clamps, MCI P/N: 19-04-0482, with a new clamp, MCI P/N: 19-04-0539, and to torque all CAC clamps on the coach to 70-80 In-lbs. instead of 90-110 In-lbs.
SB 3125
Service Bulletin/Repair Instructions
This Service Bulletin informs owners of model year 2018-2020 J4500 model coaches hearing noise near the front sway bar during driving to apply anti-seize lubricant per the instructions.
SB 3127
Service Bulletin/Repair Instructions
This Service Bulletin informs owners of model year 2019 D45CRTLE and J4500 model coaches equipped with a Delco 55 alternator, MCI P/N: 07-03-1322, to clean the alternators and reapply corrosion inhibitor every 6000 miles, using the following procedure as recommended by Delco.
P 09-11
Service Bulletin/Repair Instructions
This Procedure outlines the steps to replace the fuel overflow hose and clamp on the fuel tank on model year 2011-2020 J4500 model coaches.
P 03-270
Service Bulletin/Repair Instructions
This Procedure informs affected owners of model year 2018-2019 J4500 model coaches of the procedure to prevent windshield water leaks.
P03-270
Service Bulletin/Repair Instructions
This Procedure instructs owners of affected model year 2018-2019 J4500 model coaches with windshield leaks to follow this procedure to isnpect the windshield and replace the fence if needed to prevent water leaks.
P 03-265
Service Bulletin/Repair Instructions
This Procedure outlines the rework to address water leaks through the drip rail on model ear 2018-2019 J4500 model coaches.
P03-267
Service Bulletin/Repair Instructions
This Procedure outlines the rework to address engine compartment door de-bonding on model year 2018-2019 J4500 model coaches that have part number 03-31-4155 engine door.
P03-264
Service Bulletin/Repair Instructions
This Procedure outlines the steps to check the engagement of the windshield and rework the front cap opening to prevent water intrusion on model year 2018-2019 J4500 model coaches.
MCI Field Notes
Service Bulletin/Repair Instructions
This Service Advisory informs affected owners of model year 2017-2019 J4500 coaches equipped with DDC GHG17 engines, that the cold weather can bring on a rash of engine codes, notably 3216/16 - SCR inlet NOx Sensor code, which will cause the Maintenance Indicator Light (MIL) to illuminate and could cause a derate of 25% of available power; that DDC has developed an interim solution in the form of a need to apply a test calibration sticker on the engine and a new program upload to the engine that will temporarily suppress the 3216/16 code from illuminating the MIL and avoid the 25% derate. Widespread availability will be a couple of weeks in the process.
SB 3114
Service Bulletin/Repair Instructions
This Service Bulletin informs affected owners of model year 2011-2019 J4500 coaches equipped with entrance door sensor MCI P/N 07-19-1176, of the procedure to adjust the entrance door sensor for proper sensor alignment. The procedure also outlines the application of a thread locker to prevent sensor movement.
P7-146
Service Bulletin/Repair Instructions
This Procedure outlines the steps to improve upper-marker light weather sealing by replacing the existing well-nuts and installing new gaskets on model year 2018-2019 J4500 model coaches.
SB 3077
Service Bulletin/Repair Instructions
This Service Bulletin informs affected customers that MCI was notified by Shaw Development that the diesel exhaust fluid (DEF) tank cap requires routine cleaning to prevent the potential for crystallization build up at the vent, which may result in potential vacuum issues which could result in collapsing of the tank walls on MCI D model coaches, MCI E4500 model coaches and MCI J4500 model coaches.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.