Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
MXR-TSB-032
McNeilus Truck and Manufacturing identified an issue with over-torqued bolts on the lower ladder platform. The bolts used to secure the lower ladders to the lower ladder platform were over-torqued causing the bolts to fail. New hardware needs to be installed in placed of the over-torqued bolts.
MXR-TSIB-036
McNeilus Truck and Manufacturing offers these instructions for changing the Record DVR settings on STONKAM® DVR system installed on some McNeilus Rear Discharge Mixers.
MXR-TSIB-033
McNeilus Truck and Manufacturing offers these instructions to restore lower ladder rung clearance.
VSR-WI-005-A
Internal Document work instructions. McNeilus Truck and Manufacturing, Inc. has been alerted by our supplier that a concern affecting safety exists in some Emcara Pressure Relief Device (PRD) valves on CNG tanks (for your information,Emcara?s NHTSA Recall number is 15E059). Some McNeilus Refuse models were shipped with an Emcara CNG PRD which may not vent properly. The purpose of the thermal PRD is to relieve pressure in the CNG system if the CNG tank is reaching an unsafe level of pressure, as might occur with a thermal event that heats up a tank. In the event of a thermal event, the thermal PRD may not vent properly, which increases the likelihood of a CNG tank over-pressurizing and rupturing. A tank rupture creates an increased risk of injury to the truck occupants, firefighters, or bystanders.
MXR-TSIB-030
Some McNeilus concrete mixers have an optional operator presence ball valve on the optional washout system for the concrete mixer drum. The optional operator presence feature ensures if the operator takes his hand off the valve, the water for the washout system will shut off. This bulletin advises customers to verify that an adjusting nut and a jam nut should be present on the ball valve. If neither nut is present or if only one nut is present and is loose, there can be insufficient spring tension on the operator presence handle. This can lead to the valve opening and water being added to the drum without the driver knowing. Adding water unintentionally could increase the viscosity of the concrete such that the concrete doesn't meet the specifications of the desired concrete mixture. This bulletin applies to mixer trucks built between 01/01/2017 to 10/13/2017.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.