Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
SSM 47201
Service Bulletin/Repair Instructions
Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Lincoln vehicle. Only approved Genuine Ford accessories or originally installed systems are supported and certified to function correctly with other vehicle systems. If you suspect a system has been modified, the following resources can be used to verify original equipment: Monroney Label (Window Sticker), Professional Technician Society (PTS) OASIS tab select SYNC or HVBOM. For Genuine Ford accessories use: PTS Workshop Tab select Dealer Installed Accessory or Accessory Installation.
SSM 47009
Service Bulletin/Repair Instructions
The Accessory (Wireless) Keyless Entry Keypad can only be used with vehicles that are factory built with Remote Keyless Entry (RKE). The master code for the Accessory (Wireless) Keyless Entry Keypad can be retrieved from FMCDealer - Parts and Service - Parts Product Line Information - Keys/Entry Devices - Aftermarket Keyless Entry Keypad Code Access. Access to this site is granted through Dealer Program Enrollment System (DPES) and Dealer Principal, General Manager or Parts and Service Director can authorize users. Once authorized the retrieval process for master code can be obtained. The master code for the Accessory Keyless Entry Keypad cannot be retrieved from the body control module(BCM) with a diagnostic tool.
SSM 46332
Service Bulletin/Repair Instructions
REPLACING THE ORIGINAL EQUIPMENT SYNC/NAVIGATION SYSTEM WITH EITHER AN AFTERMARKET SYNC/NAVIGATION KIT OR MODIFYING ORIGINAL SYNC/NAVIGATION PARTS TO PROVIDE ADDITIONAL FEATURES IS NOT RECOMMENDED NOR SUPPORTED ON ANY FORD, MERCURY OR LINCOLN VEHICLE. ONLY APPROVED GENUINE FORD ACCESSORIES OR ORIGINALLY INSTALLED SYSTEMS ARE SUPPORTED AND CERTIFIED TO FUNCTION CORRECTLY WITH OTHER VEHICLE SYSTEMS. IF YOU SUSPECT A SYSTEM HAS BEEN MODIFIED, THE FOLLOWING RESOURCES CAN BE USED TO VERIFY ORIGINAL EQUIPMENT: MONRONEY LABEL (WINDOW STICKER), PROFESSIONAL TECHNICIAN SOCIETY (PTS) OASIS TAB SELECT SYNC OR HVBOM. FOR GENUINE FORD ACCESSORIES USE: PTS WORKSHOP TAB SELECT DEALER INSTALLED ACCESSORY OR ACCESSORY INSTALLATION.
SSM 46085
Service Bulletin/Repair Instructions
The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate when reading these PIDs and cannot display quickly enough to validate a concern. The PCM automatically monitors these inputs more accurately and will set diagnostic trouble codes (DTCs) when appropriate. Using these PIDs for diagnostics will lead to inaccurate results and improper ETB replacements. If a concern is intermittent and no DTCs are present, refer to historical DTCs and the PC/ED, Section 3 No DTCs Present Index chart for further information.
TSB-14-0157
Service Bulletin/Repair Instructions
MERCURY/FORD: IN ONE OR MORE SPEED SETTINGS, ELECTRONIC MANUAL TEMPERATURE CONTROL (EMTC) A/C SYSTEM IS WARM AND/OR LACK BLOWER MOTOR OPERATION IN SETTINGS DUE TO DAMAGED BLOWER MOTOR RESISTOR CAUSED BY WATER ENTERING HEATER AND EVAPORATOR CORE HOUSING. MODEL 2008-12 ESCAPE, MARINER. *PE
ASI-44427
Service Bulletin/Repair Instructions
FORD: THE WRENCH LIGHT WILL ILLUMINATE WHEN 4X4 FUNCTION IS INOPERATIVE DUE TO ACTIVE TORQUE COUPLING SOLENOID COIL WIRING BEING BROKE, BUT A KIT IS AVAILABLE TO SERVICE REAR AXLE ASSEMBLY/REAR DRIVE UNIT (RDU), AT LOWER LEVEL. MODEL 2008-2012 ESCAPE, MARINER. *PE
TSB-14-0016
Service Bulletin/Repair Instructions
FORD/MERCURY: IF DIAGNOSTIC CODE B2278 IS STORED IN POWER STEERING CONTROL MODULE (PSCM), IT NEEDS REPLACING WITH TORQUE SENSOR SERVICE KIT THAT IS AVAILABLE AND IF NOT, DOES NOT APPLY. MODEL 2008-2012 ESCAPE, 2008-2011 MARINER. *PE
AS-21534
Service Bulletin/Repair Instructions
FORD: THERE IS EXCESSIVE ENGINE OR EXHAUST NOISE, OR AN EXHAUST ODOR DUE TO AN EXHAUST LEAK. THERE WILL BE NO WARNING CODES OR LIGHTS. 2007-2008 ESCAPE/MARINER. *RM
TSB-09-21-9
Service Bulletin/Repair Instructions
FORD/MERCURY: NEW SERVICE KIT AVAILABLE FOR ACCELERATOR CABLE TO PEDAL CONNECTION. SOME VEHICLES MAY REQUIRE THE ACCELERATOR CABLE TO ACCELERATOR PEDAL CONNECTION REPAIRED. A NEW SERVICE CLIP HAS BEEN RELEASED FOR USE, IN LIEU OF REPLACING THE CABLE AND/OR PEDAL ASSEMBLIES. *PE
CSP-09B10-2
Service Bulletin/Repair Instructions
FORD SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE MAY BE A TRANSMISSION FLUID COOLER TUBE CRACK WHICH CAN LEAD TO ROUGH HARD SHIFTS/TRANSMISSION FAILURE. *RM
TSB-10-13-2
Service Bulletin/Repair Instructions
FORD/MERCURY: STEERING COLUMN POP/CLUNK NOISE ON TURNS. SOME VEHICLES MAY EXHIBIT A POP OR CLUNK NOISE FROM THE STEERING COLUMN AREA WHILE TURNING. THIS NOISE TYPICALLY OCCURS QUARTER TURN BEFORE THE STEERING WHEEL REACHES IT'S END OF TRAVEL STOP AND TYPICALLY GOES AWAY WITH WEIGHT OFF THE WHEELS. *PE
TB-21019
Service Bulletin/Repair Instructions
FORD: INCREASED SHIFT LEVER EFFORT MAY HAVE DEBRIS OR SOMETHING, SUCH AS SWEETENED DRINKS SPILLED IN/ON THE SHIFTER. SHIFTER REPLACEMENT RESULTING FROM SPILLAGE OR DEBRIS IS NOT WARRANTABLE. *PE
20213
Service Bulletin/Repair Instructions
2005-08 ESCAPE/ESCAPE HYBRID/MARINER - 2006-08 MARINER HYBRID - WHEEL SPEED SENSOR RING REPLACEMENT PROCEDURE UPDATE TO WORKSHOP MANUAL. *NJ
08-5-4
Service Bulletin/Repair Instructions
SLOW FUEL FILL BUILT BEFORE 11/26/2007. ONLY HYBRID. *NJ
08-5-5
Service Bulletin/Repair Instructions
SLOW FUEL FILL AND/OR DTC P0451. *NJ
08-5-7
Service Bulletin/Repair Instructions
CD4E TRANSMISSION--FLUID LEAK TRANSMISSION FLUID COOLER (EXCLUDES HYBRIDS)--BUILT ON OR BEFORE 2/18/2008. *NJ
08-2-2
Service Bulletin/Repair Instructions
3.0L DURATEC ENGINE--OIL LEAK (LOW AMBIENT TEMPERATURE)--DIPSTICK OR CRANKSHAFT SEAL. *NJ
08-3-1
Service Bulletin/Repair Instructions
MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODE (DTC) U2062 (HYBRID ONLY). *NJ
08-3-3
Service Bulletin/Repair Instructions
INTERMITTENT RED TRIANGLE ON AND (STOP SAFELY NOW) ON MESSAGE CENTER WITH WRENCH LIGHT AND DTC P1A0C. (HYBRID ONLY) *NJ
08-3-6
Service Bulletin/Repair Instructions
NO CRANK / NO TCM COMMUNICATION / THEFT LIGHT ON / MULTIPLE DTCS. (HYBRID ONLY) *NJ
20144
Service Bulletin/Repair Instructions
MULTIPLE VEHICLE LINES - INTERMITTENT PCM, FUEL PUMP, IGN. COIL, A/C, ABS OR FOG LAMP OPERATION. *NJ
072316
Service Bulletin/Repair Instructions
WINDSHIELD WIPER CHATTER/NOISE--BUILT ONLY ON 4/14/2007. *NJ
19865
Service Bulletin/Repair Instructions
MULTIPLE VEHICLE LINES - INTERMITTENT PCM, FUEL PUMP, IGN, COIL, A/C, ABS OR FOG LAMP OPERATION. *NJ
19819
Service Bulletin/Repair Instructions
2008 ESCAPE/MARINER HYBRID - ANTI BRAKE SYSTEM (ABS) - DTC C1526. *NJ
19715
Service Bulletin/Repair Instructions
INSTRUMENT PANEL LIGHTS DIM - SPDJB MUST LEARN RESISTANCE VALUES OF DIMMER. *KB
07111
Service Bulletin/Repair Instructions
COLD CLIMATE SLOW FUEL FILL. *NJ
0756
Service Bulletin/Repair Instructions
ENGINE STALLING ON ENGAGEMENT/STOPPING. *KB
07611
Service Bulletin/Repair Instructions
DTC B2572 / BRAKE SHIFT INTERLOCK WILL NOT RELEASE. *KB
07613
Service Bulletin/Repair Instructions
CD4E TRANSAXLE FLUID WEEP - TRANSMISSION COOLER LINE. *KB
19956
Service Bulletin/Repair Instructions
2005-2008 ESCAPE HYBRID AND 2006-2008 MARINER HYBRID VEHICLES ARE NOT E-85 COMPATIBLE. *NJ