Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
14838
SOME VEHICLES WITH CD4E TRANSMISSIONS BUILT 7/1/2000 THRU 12/20/200 MAY EXHIBIT INTERMITTENT LOSS OF BOTH FIRST AND SECOND GEAR, (REPORTED AS A LOSS OF POWER) TCIL LAMP FLASH, MALFUNCTION INDICATOR LAMP MAY ILLUMINATE, WITH DIAGNOSTIC TROUBLE CODE P0758 (SHIFT SOLENOID) OR P0740 (TCC SOLENOID). *TT
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.