M310424
Service Bulletin/Repair Instructions
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
M310424
During inspection and/or diagnosis there is noticeable dirt/grease buildup on the axles near the inner and/or outer CV boots.
M610607
MINI electrical systems have continued to develop over the past few years. As a result, the demand on the batteries has increased. Breakdowns due to an empty battery or problems in the vehicles electrical system can have various causes, most of which are not due to the battery itself. For this reason, a battery replacement will permanently eliminate the problem only in the rarest of cases. The energy diagnosis test module helps to localize these causes. This document covers important information for the dealer on how to handle âÂÂdischarged batteryâ complaints. Without performing the energy diagnosis test plan, the root cause of a discharged battery cannot be identified. In order to properly repair the vehicle the first time, it is very important that the diagnostic test plan is performed to completion; with all results taken into consideration.
M110323
?BMW AG has issued a Delivery Stop: REPLACE CHARGE AIR LINE.
M540123
?The panoramic roof sunblind does not close, or jams while closing.
M510123
Upon opening and closing the tailgate, a creaking/groaning sound can be heard from tailgate actuator.
M610223
The buttons on the gear selector switch (GWS) do not work, or the function indicator lighting has failed.
M840322
The 3G network in the US has been shut down. This means that only the 4G network will be available. In the 4G network, voice calls will be transferred via Voice over LTE (VoLTE) function. For this purpose, the SIM card must perform an IMS registration in the mobile communication network. Due to a production error, the telematics control units were delivered without an IMS configuration. The Connected Drive voice services (Concierge Call, MINI Assistance and emergency call voice) can no longer be used regionally in the US in vehicle with telematics control units ATM-1 and TCB-4G. Voice control of the vehicle and all other telephone (paired mobile devices) functions are not affected. Emergency call location data is unaffected.
M630122
Ambient lighting changes color after the vehicle goes to sleep.
M220122
During a vehicle inspection and/or while addressing a customer's concern, the engine stabilizer bar/link appears to be worn.
M540122
It is possible that the guide stem (aka rotational axis) on the wind deflector can break, upon removal and or during installation.
M610820
During the service life of the vehicle, the high-voltage battery may unexpectedly not provide power to the vehicle.
SIM330122
The following complaints may be noticed while slow maneuvering with a steering input of 80-100% (at or near full lock, e.g., parking lot maneuvers) or accelerating with a medium to large steering angle: Humming or creaking noises from the rear area; slight vibrations, also noticeable from the driver's seat; the vehicle may also jerk slightly.
SIM640122
Mist formation on the windscreen inner surface may occur at departure or after MSA (automaticstart/stop). Acoustic abnormality in the area of the recirculated air flap (recirculation flap closing and opening several times). The above may occur individually or in combination.
SIM610321
The Check Control message "Door open" appears in the instrument cluster (Kombi) even though all vehicle doors are securely closed and locked.
M340317
Vehicles with total mileage below approx. 12,500 may experience premature wear of the left rear brakes. In some cases, there also may be visible damage due to thermal overload.
M120121
In situations when the fuel tank vent line becomes blocked, the on-board diagnosis (OBD) may not detect the blockage.
M230121
When the vehicle is on a lift and wheels are manually spun, a clanking noise is heard from the transmission area.
M360119
New RDC wheel electronics will be introduced with future generation MINI models. The new wheel electronics are identified as Huf Generation 5. These new wheel electronics will need to be programmed using the new tool when replaced or when depressurized (0 psi) for more than 2 minutes.
M640221
Different air temperatures are felt from left to right out of the front fresh air grilles (air vents).
M651015
The Headunit High (HU-H), also called NBT came in vehicles with option 609. This uses map North America NEXT. The Headunit High 2 (HU-H2), also called NBT-EVO, superseded the NBT HU and came in vehicles with option code 609. This uses map North America EVO. The ENTRY Media/Navigation (HU-B) is the low line business version of the navigation system and came in vehicles with option 6UM. This uses map North America ROUTE. The ENTRY NAV EVO (HU-B2) replaced Entry Media/Navigation as the low-line business version and came in vehicles with option code 609 or 6NP . This uses map North America WAY.
M310115
A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle
M220117
Creaking Noise When Cornering: A creaking noise is heard from the front end of the vehicle while cornering (predominantly left turns)
M410221
SERVICE ACTION 0041080200: MINI F54 RIGHT FRONT DOOR: Due to a fault in the press shop, there may be a crack in the inner door panel of the front right door in the area of the window frame.
M660121
ACTIVE CRUISE CONTROL (ACC) CANNOT BE ACTIVATED: After the recent software update, the cruise control cannot be activated.
M410121
REWORKING THE PVC SEAM ON THE TAILGATE WATER CHANNEL: The body seam on the rear upper left of the body may not have been completely sealed, causing a water leak.
M520119
NOISE DURING FORWARD / BACK SEAT ADJUSTMENT OVER THE ENTIRE LENGTH OF TRAVEL: A loud screeching noise can be heard from the front driver's or passenger's seat during forward/back seat adjustment.
M110420
SERVICE ACTION - MOUNTING THE OIL FILLER CAP CORRECTLY: The oil filler cap may not be mounted correctly. The cap was not installed correctly during assembly.
M510220
SERVICE ACTION - F60 TAILGATE HANDLE STRIP: The incorrect tailgate handle strip may have been installed during production.
M640120
BUZZING NOISE IS HEARD WHEN AIR CONDITIONING IS DEACTIVATED: A buzzing noise is heard when the air conditioning (A/C) is deactivated while the vehicle is in park or neutral. Prior to turning off the A/C, the system was functional and cooling properly. A/C compressor, or The power supply to the A/C compressor is too low.
M640220
CONDENSATION FROM AIR CONDITIONING LEAKS INTO PASSENGER FOOTWELL: Condensation from the air conditioning systems evaporator drips, below the instrument panel, into the passenger's footwell. During assembly, the cover of the fresh air intake was not fully seated when the screws were tightened. This cover can then leak condensation out through the existing gap.
M340120
SERVICE ACTION - PROGRAM THE BODY DOMAIN CONTROL (BDC) UNIT: Aftermarket scan tools cannot read fault codes in the Dynamic Stability Control (DSC) unit via the On Board Diagnostic (OBD) socket. The DSC data is not processed correctly in the BDC and therefore cannot transmit any diagnostic requests via the OBD using aftermarket scan tools.
M610520
MINI TURBOCORD PORTABLE EV 120V/240V CHARGER: The MINI-approved accessory TurboCord will not charge the vehicle.
M010520
B46M ENVIRONMENTAL AIR CATALYST SENSOR - LTD WTY EXT TO 15 YEARS/150,000 MILES: Component/Issue-Specific Limited Warranty Extension For the eligible vehicles, MINI USA, a division of BMW of North America, LLC ("MINI USA") is extending the limited warranty for the engine radiator's Environmental Air Catalyst (EAC) sensor (shown) to: 15 years/150,000 miles as determined by the vehicle's original in-service date.
M410120
CRACKING NOISE FROM A-PILLAR: When driving over rough road surfaces, a cracking noise can be heard from either or both lower A-Pillars near the bottom corners of the windshield. Interference between 2 sheet metal panels.
M610420
DELIVERY STOP - HIGH-VOLTAGE BATTERY: Please do not charge the vehicle high-voltage battery until further notice. There may be a potential issue in the welding process of the HV-modules.
M160220
NOISES FROM THE FUEL TANK AT IDLE: While driving slowly with low RPM or while idling, a faint knocking or fluttering noise can be heard from inside the fuel tank when the tank is full. The customer may describe this noise as a "helicopter noise" from the rear of the vehicle.
M620318
BLACK SPOT IN THE CENTRAL INFORMATION DISPLAY: A small black spot remains on the Central Information Display's (CID) illuminated screen which does not go away after a key cycle or sleep mode. Dead pixels in the Liquid Crystal Display (LCD) diodes. Each individual light pixel on an LCD screen is made up of three diodes- red, blue and green. If all three fail, the pixel will appear as a permanent black dot. Dead pixels can occur as a result of: Blunt force contact to the screen that does not result in a cracked surface Non-functioning diodes Manufacturer defects (e.g., gas bubble).
M660220
KAFAS (CAMERA-BASED DRIVER ASSISTANCE SYSTEMS) LIMITATIONS: KAFAS camera-based assistance system (without radar) is not operating up to customer expectations. Customers can report system errors such as: Vehicle equipped with camera-based ACC, brakes without apparent reason and then does not accelerate When ACC is active, the vehicle does not brake, although it is obvious it should brake; or it even accelerates KAFAS system deactivates independently, due to system limitations that are not clear to the customer KAFAS system cannot be activated due to system limitations that are not clear to the customer When accelerating from a standstill, the vehicle does not automatically start in "Follow mode" Road signs are sporadically not detected Lane departure warning sporadically fails to function For the situations described in this service information bulletin that pertain to normal system limitations, ISTA diagnosis does not show any relevant fault codes stored.
M130120
TANK VENTILATION AND MIXTURE CONTROL FAULTS STORED IN THE DME: The Engine Malfunction Warning is illuminated and one or more of the following faults are stored in the DME. All models: FC 191C02 - Fuel tank ventilation system 2nd discharge point: malfunction FC 195014 - Differential pressure sensor tank vent valve signal: fixed FC 118001 - Mixture control: mixture too lean FC 118401 - Mixture control: mixture too lean large deviation CAUSE Internal mechanical defect in the tank ventilation valve. The defect can also result in a very loud clicking noise when the valve is cycling.
M120120
MIL LIGHT ILLUMINATED AT LOW AMBIENT TEMPERATURES: This Service Information Bulletin (Revision #1) replaces SI B12 01 20 dated February 2020. After engine start the malfunction indicator lamp (MIL) and Check Control message (ID 29) "Engine fault! Power loss" are displayed in the instrument cluster.
M120320
SERVICE ACTION: PROGRAM CONTROL UNITS (EME): The software of the electrical machine electronics is faulty. This causes the scan tool to read out only the fault memory that was stored first so that any further faults are not displayed.
M220317
CREAKING NOISE FROM THE LOWER ENGINE AREA: This Service Information Bulletin (Revision 1) replaces SI M22 03 17 dated January 2018. During load reversal or taking off from a stop there is a creaking or droning noise heard from the lower engine area. CAUSE The bushing in the lower engine stabilizer link is working its way out of its aluminum housing thereby rubbing against the engine oil pan. The bushing in the lower engine stabilizer link (1) is working its way out of its aluminum housing. The aluminum housing starts to rub against the engine oil pan (2).
M510120
FRONT DOORS DO NOT LATCH IN COLD WEATHER: At ambient temperatures below freezing one or both front doors may not open when attempting to enter. In some cases after opening they may not correctly latch. A missing seal on the inner Bowden release cable may allow water to enter the cable sheathing and freeze.
M610220
CHECK CONTROL MESSAGES FOR BRAKE SUSPENSION AND AIR BAG SYSTEM MALFUNCTION: Multiple check control messages (CCM) can display for brake suspension and air bag system malfunction. The customer may also complain about any of the following: Engine can no longer be switched off Drive position (D) cannot be engaged on the gear selector switch (GWS) Reduction of steering assist After an engine emergency shut-off (either a prolonged long press; or 3 consecutive short presses of the Start/Stop button) and the vehicle going to sleep (identifiable by the lighting of the "Start/Stop button") everything resumes normal functionality and the CCM messages no longer appear. When performing a vehicle test the following diagnostic fault codes are stored in the BDC: CD0420 - "error of Flexray controller on Flexray bus" D91FF9 - "Flexray message data drivetrain 2 (DT_PT_2): Timeout" This message may be read out in the ZGM control unit or Body Domain Controller CAUSE Software in the Body Domain Control unit (BDC).
M620119
CENTRAL INSTRUMENT PANEL LED SURROUND RING DOES NOT ILLUMINATE WHEN IGNITION IS TURNED ON: This Service Information Bulletin (Revision 2) replaces SI M62 01 19 dated January 2019.The central instrument's outer perimeter LED ring (arrows) does not illuminate when switching on the ignition or with the engine start-stop button. It only illuminates after direct actuation of a component (e.g. setting the temperature radio volume etc.). F57 shown; other models similar Software error in the Automotive Pixel Link driver (APIX driver). APIX is the serial high-speed Gigabit multichannel link that connects displays such as the LED ring with vehicle control modules.
M840818
CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION: ConnectedDrive/BMW Assist features are partially or completely inoperative.
M540317
CONVERTIBLE TOP WILL NOT COMPLETELY STOW: This Service Information Bulletin (Revision 3) replaces SI M54 03 17 dated May 2019. When attempting to stow the convertible top it does not compress into a fully locked position on the left side. This prevents the soft-top bow cover from moving forward into proper operating position as shown in video 54 01 17. Additionally a warning gong sounds and a Check Control Message "Roof not locked" appears. One or both can apply: An issue with the convertible top assembly gripper hook Improper adjustment of the convertible top storage spacer adjustment bolt Damaged folding top felt pad.
M640116
WATER INGRESS IN FOOTWELL AREA FROM A/C CONDENSATE DRAIN: This Service Information Bulletin (Revision 1) replaces SI M64 01 16 dated September 2016. The condensate drain hose is blocked by the heat shield - The condensate drain hose is not attached properly to the housing - The condensate drain hose was damaged during installation or previous repair.
M720120
SAFETY BELT WARNING GONG SOUNDS AFTER UNBUCKLING WHILE VEHICLE IS STATIONARY. After a vehicle has been programmed to an I-level greater than 19-11-5xx and lower than I-level 20-03-530; the safety belt (aka seat belt) acoustic warning sounds when in Park (engine running) and the safety belt is unbuckled. The chime/gong lasts for up to 1 minute 40 seconds. The customer only expects the acoustic warning when the vehicle is moving and the safety belt is not buckled. The acoustic warning can occur when the seat is occupied and the safety belt buckle is opened on the driver's or passenger's side. Software in the ACSM4 Control Unit.
M110117
SETS DURING WINTER WITH COLD AMBIENT TEMPS: This Service Information Bulletin (Revision 8) replaces SI M11 01 17 dated May 2019. The Service Engine Soon (MIL) light is on together with the following fault stored in the Digital Motor Electronics (DME). Fault Code: Control Unit: Fault Code Text: 118002 DME Mixture control: Fuel-air mixture too rich In the situation being described the fault is only stored during the cold winter months. Note: Various other causes for a rich mixture fault are possible and should not be overlooked. DME software diagnostic is too sensitive This situation is most likely to occur if the driving profile is one of frequent cold engine starts and/or primarily short distance trips (idle / low load operation) where full engine operating temperature is not reached Due to the lower engine oil temperatures crankcase vapors that contain a higher fuel content are not completely drawn off via the crankcase ventilation system A false DME adaptation routine could then lead to this fault being set.
M110120
MALFUNCTION INDICATOR LAMP IS ILLUMINATED WITH A CRANKSHAFT ADAPTION FAULT: When diagnosing an illuminated malfunction indicator lamp (MIL) and/or a different issue the following fault may also be stored in the Digital Motor Electronics (DME). Fault code Control module Fault code text 213A2B DME Increment wheel adaption faulty This situation is not associated with any drivability complaints and only affects vehicles built with a Factory I-level of 19-07-500 and later. An unfavorable DME diagnostic calibration may cause the fault code to be stored. In most circumstances this will cause the MIL to be illuminated.
M320114
Power-assisted Steering Intermittently Not Available at Engine Startup This Service Information Bulletin (Revision 1) replaces SI M32 01 14 dated October 2016. The power assisted steering is unavailable at start up/drive readiness. No communication with the Electric Power Steering (EPS).
M130118
DME FAULT CODE 1B8004 ENVIRONMENTAL AIR CATALYST(EAC) SENSOR: The Malfunction Indicator Lamp (MIL) light is on and the following fault code is stored in the DME: 1B8004 - EAC Sensor: Temperature - Engine coolant temperature radiator outlet comparison to each other implausible DME software calibration error for EAC sensor diagnostics.
M610219
SERVICE ACTION: F60 PHEV WIRING HARNESS EME. The main wiring harness near the Electrical Machine Electronics (EME) connector may chafe on the power electronics or E-machine/ connector under certain circumstances.
M610319
VEHICLE WILL NOT UNLOCK USING THE REMOTE CONTROL KEY BUTTON. The vehicle cannot be unlocked using the remote control key button. However, Comfort Access operates normally on the front doors and the tailgate. In addition, the Check Control Message (CCM) for Tire pressure control is present on the Central Information Display (CID). The following fault codes may be stored in the Dynamic Stability Control (DSC) control unit: 480A46 - Tire Pressure Monitor D35694 - Message Missing Software error in the Body Domain Controller (BDC).
M510319
RATTLE FROM FRONT DOOR: A rattle noise is present from the door while driving most commonly when driving over rough roads.
M540119
SUNROOF WILL NOT OPEN: The sunroof does not move and the vehicle has no faults stored related to the sunroof. A software error in the FZD (Roof function center).
M540219
RATTLE NOISE FROM SUNROOF WHILE DRIVING: A rattle noise is present from the sunroof while driving only with the sunroof glass in the closed position.
M130119
LIN BUS COMMUNICATION FAULT FOR ENVIRONMENTAL AIR CATALYST (EAC) SENSOR FC1B8302. The malfunction indicator lamp light is on (MIL) with the following fault code stored in the DME.
M510119
WIND NOISE FROM SIDE VIEW MIRRORS. A wind noise can be heard from the area of the side view mirrors where the mirrors attach to the front doors. Wind is entering the vehicle from around the foam corner insulation at the side view mirror mounting points.
M650219
SECURITY IMPROVEMENTS FOR HEAD UNITS. Security patches for non-safety critical vulnerabilities in MINI head units Entry Nav Entry Media NBT and NBT EVO.
M120219
DIAGNOSTIC HINT: CATALYTIC CONVERTER INSPECTION AFTER LOSS OF CRANKSHAFT SIGNAL: In certain situations when the crankshaft position signal is lost while driving the malfunction indicator lamp (MIL) and an engine malfunction check control message (CCM #29) may be displayed. The engine may run roughly or with reduced power.
M240119
EGS FAULTS STORED AFTER AISIN TRANSMISSION REPLACEMENT. Due to hardware changes in the AISIN GA6F21AW or GA8F22AW transmissions.
M630119
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the mounting points of the tail light assembly.
M650119
Safety Systems HEAD UNIT NBT EVO (HU-H2) PROGRAMMING ABORT. During programming several aborts can occur in the head unit NBT EVO (HU-H2).
M511616
CAVITY PROTECTION WAX LEAKING OUT OF HOOD. Cavity protection applied to underside of hood is leaking out onto wheel arch trim and grille.
M610119
STANDARD OCCASIONAL USE CABLE CHARGING COMPLAINT TROUBLESHOOTING.
M840319
BLUETOOTH CONNECTION IS LOST DURING A PHONE CALL. During an active call the call audio autonomously switching from the vehicle hands-free system to the phone. The Bluetooth connection returns after a vehicle sleep cycle (20 minutes).
M840918
TELEMATICS CONTROL UNIT ACTIVATION VIA DCSNET FOR MINI ASSIST.
M650117
AIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM' This Service Information bulletin replaces SI M65 01 17 dated February 2017.
M840119
SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION. The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port.
M840219
PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
M120119
SERVICE ACTION: LOCK THE DME FAULT MEMORY. The fault memory lock in Digital Motor Electronics (DME) control unit was not activated. This lock should prevent the manual deletion of permanent fault codes. The DME fault memory lock has not been set.
M160119
ENGINE STALLS AFTER STARTING OR WILL NOT START. The engine stalls right after starting (when stationary).
M650318
FM RADIO STATIC HEARD BETWEEN 88 TO 97 MHZ.
M650418
AIRBAG INDICATOR LIGHT REMAINS ON AFTER SEAT OCCUPANCY MAT REPLACEMENT. The airbag indicator light illuminates after replacing the CIS (Capacitive Interior Sensing) mat.
M510218
SPLIT REAR DOOR ONLY OPENS ON ONE SIDE. When the key button is pressed to open the rear split doors.
M640418
PRECONDITIONING START TIME FOR VENTILATION AND HIGH VOLTAGE BATTERY CHARGING CANNOT BE SELECTED. The F60 PHEV has a feature within the climate control menu in the CID which enables setting the future departure/start time for: Parked car ventilation (aka "preconditioning").
M650116
XM Satellite Radio Reception. INFORMATION Currently Satellite Radio is provided by SiriusXM for MINI customers. SiriusXM is the only company currently broadcasting Satellite Radio in North America. Satellite radio was broadcast from two different sets of Satellites using different earth orbits. XM uses geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. This is different than Sirius Satellites in a Highly Elliptical Orbit (HEO) which came in to the vehicle at a higher angle to the horizon. As of April 2016 Sirius equipped head units moved to the XM Satellites constellation and now show the same location based cutouts.
M540318
RATTLE NOISE FROM SUNSHADE WHILE DRIVING. With either of the sunshades fully opened, there is a rattle noise present when driving over rough road surfaces The sunshade is contacting the roof liner trim.
M610318
THE DISPLAY GOES BLACK, THE ENGINE CAN BE SWITCHED OFF ONLY VIA THE EMERGENCY-OFF.. * On board computer and navigation system goes black or resets. * The engine can only be switched off by pressing the START/STOP button three times (Emergency STOP) * Various Check Control messages are displayed * At a minimum the following fault code is present: D91C86 - CAN message, status functional safety (ST_FSSY): Timeout-BDC * Additional fault messages may also be displayed Software error in the central gateway of the Body Domain Controller (BDC) control unit. Note: Parts replacement does NOT provide a solution!
M640318
STATIONARY CLIMATE CONTROL NOT WORKING AFTER CHARGING PROCEDURE. After the high voltage (HV) charging procedure, the stationary climate control (aka preconditioning) does not work. This is part of the normal design. There is no fault or defect.
M510916
?TAILGATE UNINTENTIONALLY OPENS. Customer inquires about tailgate opening process, mentioning: * Trunk/tailgate may open when vehicle is locked. * Trunk/tailgate may open while the vehicle is in motion. * Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
M520218
?SEAT HEATING DOES NOT GET SUFFICIENTLY WARM. The seat heating in the sports seat may not heat up sufficiently Software error in the climate control panel (IHKA)
M540118
SUNROOF WILL NOT CLOSE: The sunroof glass will not close, and the sunroof glass panel may appear twisted in the roof frame.
M540217
CONVERTIBLE TOP REAR WINDOW DAMAGE: When opening the convertible top, the rear window and the luggage compartment cover or convertible top linkage collide causing damage to the rear window.
M620218
VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g. oil change), the vehicle check is displayed as ÒDueÓ (yellow).
M650218
THE ENGINE SOUND OF THE ACTIVE SOUND DESIGN IS LOUDER AFTER PROGRAMMING: After programming the vehicle with ISTA 4.05.1x or higher, the engine sound produced by the Active Sound Design control module is louder than prior to reprogramming.
M840718
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle:
M510616
SQUEAKING NOISE FROM POWER FOLDING EXTERIOR REARVIEW MIRRORS: A squeaking noise can be heard when folding the exterior rear view mirrors in or out.
M610118
HIGH VOLTAGE SYSTEM: ISOLATION FAULTS: The Check Control message (CCM), "Powertrain malfunction!" is displayed.
M640117
FOUL, MUSTY ODOR FROM HVAC: WET FOOTWELL CARPET: The customer reports one, or both, of the following:
M650610
NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
M650617
COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.
M120618
JCW ENGINE TUNING KIT - ENGINE LOSS OF POWER IN STOP-AND-GO DRIVING: The engine may lose power if the vehicle is decelerated, in gear, to a near stop and then accelerated again.
M120917
THE ENGINE STARTER INTERMITTENTLY DOES NOT CRANK OVER: The engine will not start, either consistently or intermittently.
M12118
DME FC 135608 - VALVETRONIC: NO MOVEMENT IDENTIFIED: Fault Code Ò135608 - Valvetronic: No movement identifiedÓ stored in the Digital Motor Electronics (DME).
M510715
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
M610218
SME FCS 21F156 21F1F7: The following codes are saved in the battery management electronics (SME) fault memory:
M840518
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
M120818
DRIVE WARNING CCM MESSAGES: Check Control Massages (CCM) displayed:
M120918
DIAGNOSING NON-FUNCTIONING EDRIVE: Vehicle will not go into ÒeDriveÓ
M510516
WATER LEAK IN REAR HATCH: Water is found in trunk area.
M620415
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
M660218
CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512.
M840418
IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.
M120318
BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after engine is turned off.
M120718
ROUGH RUNNING WITH VARIOUS VANOS FAULTS: The check engine light is illuminated and the vehicle may run rough.
M540417
SERVICE ACTION: REWORKING THE SOFT TOP BOW BEARING: The adjusting element interferes with the soft top and it may or may not cause chafing of the convertible top fabric at the c-pillar area as shown below.
M630118
SERVICE ACTION: REPLACE THE LEFT FRONT LIGHT ELECTRONICS CONTROL MODULE: The FLE_L (Front Light Electronic _ Left) module - left side malfunctions.
M630318
SERVICE ACTION: REPLACE THE LIGHT ELECTRONICS CONTROL MODULES ON BOTH SIDES: The FLE (Front Light Electronic) module on both sides malfunctions.
M110119
ENGINE VIBRATIONS OR NOISE. One of the following complaints may be reported: The engine runs erratically; The engine causes vibrations when running; Grinding noise from the engine compartment when engine is running.
M120518
DME FAULT CODE CDC203: One or more of the following Check Control messages (CCM) is displayed:
M240118
AISIN AUTOMATIC TRANSMISISON: RIGHT SIDE OUTPUT SHAFT SEAL REPLACEMENT
M610216
HORN DOES NOT WORK: Horn operation is difficult or impossible.
M620118
BOARD COMPUTER IS MISSING FROM INSTRUMENT CLUSTER: The On-Board Computer (BC) function is missing from the Instrument Cluster (KOMBI).
M620217
FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the tank.
M840218
HEAD UNIT HIGH RESETS WITH CONNECTION OF IPHONE 8, IPHONE 8 PLUS OR IPHONE X
M650118
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming there is no audio playback.
M320116
EPS INTERMITTENT ASSIST FAILURE, FC 4823FA: The steering assistance fails after several, consecutive parking maneuvers or sustained hold at the end stop.
M410217
SERVICE ACTION: LEFT SIDE SILL INSPECTION-REPAIR: A possible crack may cause water leakage into internal vehicle structures with subsequent corrosion
M510817
TRUNK OPEN MESSAGE ON CLUSTER: Check Control Message (CCM) ÒTrunk OpenÓ message is displayed.
M520217
SEAT MEMORY SETTINGS SAVE: NO AUDIBLE CONFIRMATION: Saving of seat memory settings (memory 1 or memory 2) by pressing the memory button is not confirmed by an audible response.
M660617
EMERGENCY START FUNCTION DOES NOT WORK WITH DEAD REMOTE BATTERY: Remote battery is dead.
M510417
SERVICE ACTION: HOOD RELEASE BOWDEN CABLE POSITIONING. Tank ventilation line and/or hood release Bowden cable may have been damaged. The hood release Bowden cable is unsecured and in contact with the tank ventilation line.
M640217
AIR CONDITIONING COOLING IS INSUFFICIENT. * With option code SA 530 air conditioning or SA 534 Automatic air conditioning Produced from 2/1/2016 through 9/30/2016. * A/C system contains little or no A/C refrigerant. Contaminants under O-ring seals have allowed refrigerant loss.
M650717
NAVIGATION PRO (NBT EVO) MAP UPDATE NOT POSSIBLE, NAVIGATION DOES NOT START. A. Navigation system will not start at all or the "Navigation system starts" message is permanently displayed. B. While attempting to update the Navigation system's map, it will not update. Subfolder on internal Hard Disk Drive (HDD) is missing.
M660217
(SMART OPENER) CONTACTLESS TAILGATE NOT ABLE TO BE DEACTIVATED. Customer desires to have contactless tailgate opening and closing (Smart Opener) deactivated. Function not included in software released.
M510317
LEFT SPLIT DOOR WON'T UNLATCH. Left split door (tailgate) is not able to be opened. When activating remote control unlock, second button push does not unlatch left split door. Contact-less foot opening (Comfort Access) does not unlatch left split door with second foot motion. Left split door lock dimensions are out of tolerance.
M620117
ERRONEOUS SERVICE INCLUSIVE CBS DISPLAY. After pre-delivery check or after instrument cluster exchange, MINI Service Inclusive is displayed although the vehicle does not feature the optional Service Inclusive coverage. Instrument Cluster display error
M610217
MIL ACTIVE - EME FC 222F96. Malfunction Indicator Lamp (MIL) is illuminated. Electrical Machine Electronics (EME) has stored fault code FC 222F96. CC Message "Malfunction Indicator Lamp" (CCM ID:34) is displayed.
M720117
NOISE FROM HEAD AIR BAG. During low outdoor temperatures, with the doors and windows closed, a metallic whirring noise is detected in the area of the head air bag (HPS).
SIB640217
The high-pressure fuel pumps (HDP: left and right) component-specific limited warranty extension to 10
SIM010317
Mini - Dangerous goods (DG) part return program - The warranty department together with labelmaster has established a process for shipping claim-related "return requested" parts which asre classified as "Dangerous Goods" (DG)
SIM010415
MINI Engine oil: repair order invoicing procedure - For covered repairs, effective with repair/claim dates on or after August 1, 2017 Warranties will only reimburse in exact quantities - the 1/10 liter "billing part numbers" for the applicable bulk engine oil (tanker or drum) that is needed after the completion of an engine repair (partial or full) or when an "Engine oil" maintenance service task is performed.
SIM410117
Drivetrain Malfunction Check Control Message is displayed
M120317
?Primarily when vehicle is at altitudes higher than 1500m above sea level, and engine is at operating temperature, the idle is sporadically elevated (up to approx. 1200 rpm). MIL indicator is illuminated. Fault code 1E0001 - "Idle speed control: Speed too high" is stored in DME. CAUSE DME software error The DME software improvements come in 2 steps 1. Primary improvements with I-level XXXX-17-03-50x. 2. Additional minor improvements with I-level XXXX-17-07-50x (ISTA/P 3.62.0 - expected release July 6, 2017 or ISTA NEXT 4.06.1x -expected release June 23, 2017).
M410116
EDGE CORROSION IN THE DOOR JAMB AREA. Corrosion on inner door panels at the following holes and cavity openings: Door brake (1). Door wiring harness pass-thru (2).
M510217
ONSOLE STORAGE COMPARTMENT LID DOES NOT OPEN EASILY. Center console storage compartment lid requires too much force to open as demonstrated in accompanying video. tinyurl.com/mkphrma A. Sticky release mechanism. And/or B. Improper alignment.
M120117
MIL IS ON WITH FAULT CF0486 STORED IN THE EGS MODULE. The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: z CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following Check Control messages could be displayed: z Engine fault! Power loss (CCM ID 29) z Drive faulty! (CCM ID 419) - The transmission is in the emergency program and the engine is running with reduced power. This fault occurs sporadically when the ignition is turned on or the engine started. Unfavorable DME software Only vehicles at the following I-levels are affected: z F056-16-03-50x or F056-16-07-50x.
M120217
?SERVICE ACTION: PROGRAM CONTROL UNITS (DME). Due to an error in the OBD diagnostics of the DME software, a marginal catalytic convertor or post catalyst oxygen sensor may not be detected as faulty.
M160117
FUEL LEVEL LED INDICATOR - INCOMPLETE. Fuel level indicator upper LED does not illuminate even though tank has been filled until autoshutoff.
M630117
SERVICE COVER FOR THE REAR LIGHT IS LOOSE. Mounting position of service cover is too low and clearance dimensions between the cover and door are too tight.
M650417
LIST OF AVAILABLE FM RADIO STATIONS TEMPORARILY NOT AVAILABLE. As of 11/2015, all Entry-NAV/Media head units supplied in new vehicles were upgraded for improved noise characteristics and quality. As a part of this upgrade, the hardware updating the sender lists was changed from an "update after every diversity reception interruption or maximum of four minutes" configuration to "regular interval updates (every four minutes) without regard to diversity reception status" configuration. This may cause a delay of up to four minutes for updates to the sender list when leaving areas of poor reception. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/407...
M510117
? TAILGATE ACOUSTIC WARNING NOT LOUD ENOUGH . Automatic tailgate activation is accompanied by an acoustic warning signal indicating the tailgate is in motion. The warning signal has been reported to be not loud enough to be effectively heard in many environments. Original design concept.
M511416
? INTERIOR REARVIEW MIRROR MOVES OUT OF POSITION . The "manually-dimming" interior rearview mirror does not hold its set position when traveling over rough roads and/or with "low ambient" interior temperatures. The pivot ball surface finish does not provide sufficient friction for stable positioning.
M650317
. INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. MINI is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for MINI customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: ? Do not replace any parts ? Do not program or carry out other work on the vehicle ? Explain to customer about the new Wireless Communications Service (WCS) signalsWhen investigating Satellite Radio cutouts or a temporary loss of reception: ? Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna.
M660117
? COMFORT ACCESS LOCKING REQUIRES MULTIPLE BUTTON PRESSES . Locking vehicle with CA button requires two presses, with up to 3 second delay between presses. Body Domain Controller (BDC) software
M310117
FRONT SUSPENSION RIDE HEIGHT HAS DROPPED. INFORMATION Please refer to the Electronic Parts Catalog (EPC), using the VIN to locate the part numbers.
M60116
?Front Windshield Wiper Noises. Customer complains wipers are noisy or chattering during wiper operation.
M650217
?Technical Service ERRONEOUS CID MENU ENTRY- 'IMPORT JOURNEY'. ?Import Journey (USB)? submenu item in the Stored Journeys menu of the Navigation system is not working.
M270116
F54 ALL4: FAULT CODE 440317 STORED IN THE LMV. The following Check Control Message (CCM) is displayed in the instrument cluster: CCM 350: Driving stabilization. Drive at a moderate speed. The following entry is present in the fault memory of the LMV: 440317 - Pump motor: General multiple fault. Further fault memory entries can occur in combination: DSC: 48068C - Transfer box - clutch closed down temporarily, possible overheating. 48078A - All-wheel drive clutch - clutch position open, only front-wheel drive. LMV: 440304 - Pump motor: Current too low Unfavorable software of the longitudinal torque distribution module (LMV).
M310315
CRACKING NOISE IN THE AREA OF THE FRONT AXLE SUPPORT/WISHBONE This Service Information bulletin supersedes SI 31 03 15 dated February 2016. Cracking noise coming from the area of the front axle when driving over rough road surfaces, railroad crossings and speed bumps. CAUSE Wishbone rubber mount.
M120615
ENGINE POWER REDUCTION WITH CLUTCH DAMAGED"" FAULTS STORED This Service Information bulletin supersedes SI M12 06 15 dated July 2015. A drivetrain malfunction check control message is displayed, prompting the customer to contact the dealer for a service visit. F54, F55, F56, F57Target Integration level: F056-16-11-501 or higherThe vehicle drives normally, but fault(s) for a damaged clutch are stored in the DME. ? 1D3101 - Clutch: Damaged, transmittable torque too low ? 1D3201 - Clutch: Severely damaged, transmittable torque too low CAUSE 1. The DME software diagnostic for detecting excessive clutch slip is too sensitive. 2. The clutch is damaged."
M511016
SERVICE ACTION: CHECKING AND REWORKING PVC SEAM ON STRUT TOWER. A PVC seam of the front strut spring tower may not be providing the necessary corrosion protection. Improper application of seam sealer. AFFECTED VEHICLES Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
M511216
SERVICE ACTION: RUBBER STRIP ON REAR SIDE WINDOW TRIM IS CRACKED. The rubber strip on the rear side window trim may crack. In some cases a gap may be evident on the rubber trim strip. Results are cosmetic- no water leakage or sound intrusion. Combination of unfavorable materials.
M640214
Foul Odor when Switching On A/C. The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing.
M111016
THERMOSTAT FAULTS (B-ENGINES). The Service Engine Soon light is on. A Check Control message for "Engine overheated" and or "Exercise caution!" may also display. The following fault codes may be stored in the DME: 1D2401 - Characteristic map thermostat, actuation: Short circuit to B+ 1D2402 - Characteristic map thermostat, actuation: Short circuit to ground 1D2404 - Characteristic map thermostat, actuation: Line disconnection During diagnosis the coolant may be found to be discolored. Insulation on the wiring for the map activation thermostat (heating element) may be damaged. Exposed wiring may allow coolant to enter the harness. This may cause damage to the heating element.
M340116
DRIVING STABILIZATION CONTROL FAILURE: ABS/DSC INSTRUMENT LAMPS LIT. ABS/DSC lamps lit in instrument cluster. Fault codes may be saved in the DSC control unit: 480AAD - wheel speed sensor - rear left - smoke monitoring 480AAC - wheel speed sensor - rear left - unexpected jump in the signal 4809B9 - wheel speed sensor - rear left - driving off recognition faulty 480716 - wheel speed sensor - rear left - plausibility: direction of rotation 4809B7 - wheel speed sensor - rear left - missing tooth 480719 - wheel speed sensor - rear right - plausibility: direction of rotation 480686 - wheel speed sensor - rear right - driving off recognition faulty 480AB3 - wheel speed sensor - rear right - unexpected jump in the signal 480AB4 - wheel speed sensor - rear right - smoke monitoring 4809C2 - wheel speed sensor - rear right - missing tooth Rear wheel pulse generator (wheel speed sensor) retaining screw is loose, missing or broken.
M340216
DRIVING STABILIZATION CONTROL FAILURE: ABS/DSC INSTRUMENT LAMPS LIT- DIAGNOSIS. 1. DSC's fault codes stored from two different wheel speed sensors (both front or both rear): 4809B0 - wheel speed sensor - front left - drive off recognition faulty and 4809CD - wheel speed sensor - front right - drive off recognition faultyor 4809B9 - wheel speed sensor - rear left - drive off recognition faultyand 480686 - wheel speed sensor - rear right - drive off recognition faulty. 2. Next ignition ON (after above codes stored). a) DME fault can occur:1F054D - drive, safety function: Drive power output reduced, DSC signals implausible and b) Malfunction Indicator Lamp (MIL) may light up. Faulty drive off recognition due to: a towing operation with a raised axle operation of the vehicle on the vehicle hoist operation of the vehicle on the roller test stand DSC diagnosis recognizes implausible wheel speeds, so no control is possible. DME fault is entered on safety grounds since the DSC fault still exists after a terminal change and may only be removed while driving.
M610116
SI M61 01 16 General Electrical Systems August 2016 Technical Service Front Windshield Wiper Noises This Service Information bulletin supersedes SI M61 01 16 dated April 2016.. Customer complains wipers are noisy or chattering during wiper operation. CAUSE Wiper arms out of adjustment and/or windshield cowl misaligned.
M110916
VANOS AND VANOS CENTRAL BOLT IDENTIFICATION. INFORMATION Replacing the VANOS gear central bolts or the VANOS gear will require a component inspection when the engine assembly has been previously replaced in one of the vehicles listed above. Ordering the parts via the model, production or VIN may provide the incorrect part numbers. The procedure below will help identify which VANOS parts are installed in the replacement engine. 11 36 7 608 788 Inlet adjustment unit Oulet adjustment unit Refer to the ETK and the repair instructions for one time use fastener and component information regarding additional screws, gaskets and seals.
M620515
The Clock in the Instrument Cluster Loses time This Service Information Bulletin supersedes SI M62 05 15 dated June 2016. The time displayed in the instrument cluster (KOMBI) may lose a few minutes each week and the clock needs to be adjusted periodically.
M640216
Air Conditioning Refrigerant R1234yf Introduction. INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipment may be an indication of refrigerant/equipment incompatibility with the vehicle's system. Always carefully ascertain the type of refrigerant used in the vehicle's system before performing service. Labels on underside of hood, will detail which refrigerant is used in the air conditioning system. Service the vehicle with compatible recycling equipment ONLY. Attempts to adapt and use incompatible service tools will destroy both the vehicle's air conditioning system and the service tool. Never use any R-12/R134a service tools on R1234yf systems. Tools, such as manifold gauge sets, retain small amounts of refrigerant and lubricant. Attempting to use the same equipment on both R-12/R134a and R1234yf vehicles will contaminate the air conditioning systems. Obtain and use the correct type of refrigerant recovery/recycling machine. Follow the directions included in the machine's instruction manual. WARR
M660216
Collision warning and Pedestrian Warning Failed. While driving, a Check Control Message (CCM) is displayed advising of the following: Front collision warning failed Pedestrian detection failed The following fault code is stored in the KAFAS (Camera-based Driver Assistance System): 0X800AC4 - Camera calibration failed CAUSE The KAFAS camera is not properly mounted and secured to the mounting bracket on the windshield, And/ or The mounting bracket glued to the windshield is not installed correctly. The pictures below show both incorrect and correct installation. KAFAS camera mounting bracket not secured correctly to the windshield. Notice the spacing between the white outline and the bracket. Possible solutions: Verify the KAFAS camera is installed (seated) properly in its bracket Replace the KAFAS camera Replace the windshield
M840114
Bluetooth Connection Failures This Service Information bulletin supersedes SI M84 01 14 dated February 2016.. There are various connectivity failures with the following devices: Apple iPhones Samsung S6 and the S6 Edge. Connectivity failure examples are: Call disconnection - Call is transferred back to the handset. In some instances the call is then transferred back to the vehicle. Contact List incomplete General connection failures Apple iOS software (issue started with iOS 8.3 continues with iOS 9.x and its variants) Samsung S6 and S6 Edge device firmware
M650416
The voice input system (SVS) has not been activated. The audio head unit has a coding error.
M651315
Hissing noise from speakers when radio volume is turned down. There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Software in the HK HiFi amplifier.
M660116
"Comfort Access Restricted" Check Control Message is Displayed. "Comfort Access Restricted" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC.
M510216
SI M11 03 15 February 2016 Engine Technical Service This Service Information bulletin supersedes SI M11 03 15 dated April 2015. SUBJECT B38 Engine: Mixture Faults Stored in DME and Cylinder Head Cover Leaking Engine Oil.
M610115
This Service Information bulletin supersedes SI M61 01 15 dated February 2015. SUBJECT Noise from Steering Column Switch Center when Turning. The customer states that there is a grating or scraping noise when the steering wheel is turned. The noise comes from the area of the Steering Column Switch Center (SZL). When turning the steering wheel, the connection between the steering wheel and the SZL causes torsion stress, creating interference noise.
M121315
?SUBJECT Service Action: Program Control Units (DME) . A Check Control Message could intermittently be displayed indicating a Start/Stop Function failure. Vehicle may not restart after stopping. The following fault is stored in the DME: Fault 20BA20: clutch switch, signal: missing In addition the BDC may have the following fault stored: Fault 804084: clutch switch, plausibility fault compared to CAN signal This can occur if for example 14 gears changes are made, but the upper clutch position switch is only activated 10 times. This difference could occur when the clutch pedal is not being fully released between gear shifts or by resting a foot on the pedal so the upper switch position is not recognized.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.