Vehicle report

2015 MINI JOHN COOPER WORKS

Service bulletins

76 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

M310115

Service Bulletin/Repair Instructions

GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. Plastic and elastic deformation of lower ball bearing shell in spring strut support bearing.

M650117

Service Bulletin/Repair Instructions

AIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM' This Service Information bulletin replaces SI M65 01 17 dated February 2017.

M840119

Service Bulletin/Repair Instructions

SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION. The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port.

M840219

Service Bulletin/Repair Instructions

PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.

M230108

Service Bulletin/Repair Instructions

MANUAL TRANSMISSION - STIFF DIAGONAL GEARSHIFT LEVER MOVEMENT. The customer may complain of a "stiff diagonal shift" (e.g., N-R, R-N, 2-3/3-2 or 4-5/5-4). Also, in some cases, gears cannot be selected, or the selector gear does not go into the neutral position. CAUSE 1. The deflection lever circlip of the gearshift mechanism is damaged or missing. 2. Possible corrosion at the gearshift mechanism (shift cables or transmission gearshift unit)

M510817

Service Bulletin/Repair Instructions

TRUNK OPEN MESSAGE ON CLUSTER. Check Control Message (CCM) "Trunk Open" message is displayed. Trunk is closed and latched. Improper attachment of trunk lock connector.

M540318

Service Bulletin/Repair Instructions

RATTLE NOISE FROM SUNSHADE WHILE DRIVING. With either of the sunshades fully opened, there is a rattle noise present when driving over rough road surfaces The sunshade is contacting the roof liner trim.

M510916

Service Bulletin/Repair Instructions

?TAILGATE UNINTENTIONALLY OPENS. Customer inquires about tailgate opening process, mentioning: * Trunk/tailgate may open when vehicle is locked. * Trunk/tailgate may open while the vehicle is in motion. * Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.

M840818

Service Bulletin/Repair Instructions

?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/MINI Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or MINI Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE In order to assist with your ConnectedDrive issue as quickly as possible, a checklist has been developed which provides all the essential information to the support team. Any requested information that is missing from the checklist will delay the resolution of your issue.

M170115

Service Bulletin/Repair Instructions

ENGINE CRANKS, NO START AND/OR ENGINE COOLANT TEMPERATURE FAULTS: NOTE: The engine may also exhibit the same starting behavior as in Situation1.

M540118

Service Bulletin/Repair Instructions

SUNROOF WILL NOT CLOSE: The sunroof glass will not close, and the sunroof glass panel may appear twisted in the roof frame.

M610318

Service Bulletin/Repair Instructions

THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets.

M620218

Service Bulletin/Repair Instructions

VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g. oil change), the vehicle check is displayed as ÒDueÓ (yellow).

M840718

Service Bulletin/Repair Instructions

PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle:

M510616

Service Bulletin/Repair Instructions

SQUEAKING NOISE FROM POWER FOLDING EXTERIOR REARVIEW MIRRORS: A squeaking noise can be heard when folding the exterior rear view mirrors in or out.

M640117

Service Bulletin/Repair Instructions

FOUL, MUSTY ODOR FROM HVAC: WET FOOTWELL CARPET: The customer reports one, or both, of the following:

M650610

Service Bulletin/Repair Instructions

NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:

M650617

Service Bulletin/Repair Instructions

COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.

M120618

Service Bulletin/Repair Instructions

JCW ENGINE TUNING KIT - ENGINE LOSS OF POWER IN STOP-AND-GO DRIVING: The engine may lose power if the vehicle is decelerated, in gear, to a near stop and then accelerated again.

M510715

Service Bulletin/Repair Instructions

PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal.

M840518

Service Bulletin/Repair Instructions

HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:

M130118

Service Bulletin/Repair Instructions

DME FAULT CODE 1B8004 ENVIRONMENTAL AIR CATALYST (EAC) SENSOR: During a service or vehicle test, the DME has the following fault code stored but the Malfunction Indicator Lamp (MIL) light is not illuminated:

M510516

Service Bulletin/Repair Instructions

WATER LEAK IN REAR HATCH: Water is found in trunk area.

M620415

Service Bulletin/Repair Instructions

INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.

M660218

Service Bulletin/Repair Instructions

CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512.

M840418

Service Bulletin/Repair Instructions

IPHONE: CALL LIST MISSING AFTER RESTART: The call list from iPhone 8 or iPhone X, that is displayed, is missing after cycling the ignition.

M120318

Service Bulletin/Repair Instructions

BUZZING NOISE FROM VALVETRONIC MOTOR BEFORE OR AFTER ENGINE OPERATION: Buzzing noise may be heard from the Valvetronic motor when the vehicle is unlocked, before the engine is started, or after engine is turned off.

M120718

Service Bulletin/Repair Instructions

ROUGH RUNNING WITH VARIOUS VANOS FAULTS: The check engine light is illuminated and the vehicle may run rough.

M630118

Service Bulletin/Repair Instructions

SERVICE ACTION: REPLACE THE LEFT FRONT LIGHT ELECTRONICS CONTROL MODULE: The FLE_L (Front Light Electronic _ Left) module - left side malfunctions.

M630318

Service Bulletin/Repair Instructions

SERVICE ACTION: REPLACE THE LIGHT ELECTRONICS CONTROL MODULES ON BOTH SIDES: The FLE (Front Light Electronic) module on both sides malfunctions.

M010218

Service Bulletin/Repair Instructions

N18 THERMOSTAT WITH THERMOSTAT HOUSING: LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES

M620217

Service Bulletin/Repair Instructions

FUEL GAUGE ERRONEOUS DISPLAY: Vehicle runs out of fuel but the instrument cluster still displays fuel remaining in the tank.

M110117

Service Bulletin/Repair Instructions

FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES: The Service Engine Soon (MIL) light is on with the following fault stored in the DME.

M220317

Service Bulletin/Repair Instructions

CREAKING NOISE FROM THE LOWER ENGINE AREA: During load reversal or taking off from a stop there is a creaking or droning noise heard from the lower engine area

M650118

Service Bulletin/Repair Instructions

NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming there is no audio playback.

M120917

Service Bulletin/Repair Instructions

THE ENGINE STARTER INTERMITTENTLY DOES NOT CRANK OVER: The engine will not start, either consistently or intermittently.

M320116

Service Bulletin/Repair Instructions

EPS INTERMITTENT ASSIST FAILURE, FC 4823FA: The steering assistance fails after several, consecutive parking maneuvers or sustained hold at the end stop.

M660617

Service Bulletin/Repair Instructions

EMERGENCY START FUNCTION DOES NOT WORK WITH DEAD REMOTE BATTERY: Remote battery is dead.

M120117

Service Bulletin/Repair Instructions

? MIL IS ON WITH FAULT CF0486 STORED IN THE EGS MODULE . The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: ? CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following Check Control messages could be displayed: ? Engine fault! Power loss (CCM ID 29) ? Drive faulty! (CCM ID 419) - The transmission is in the emergency program and the engine is running with reduced power. This fault occurs sporadically when the ignition is turned on or the engine started. Unfavorable DME software Only vehicles at the following I-levels are affected: ? F056-16-03-50x or F056-16-07-50x

M511416

Service Bulletin/Repair Instructions

? INTERIOR REARVIEW MIRROR MOVES OUT OF POSITION . The "manually-dimming" interior rearview mirror does not hold its set position when traveling over rough roads and/or with "low ambient" interior temperatures. The pivot ball surface finish does not provide sufficient friction for stable positioning.

M650317

Service Bulletin/Repair Instructions

. INFORMATION Inform the customer that the introduction of these expanded frequencies by the wireless mobile providers may be influencing reception quality. MINI is currently working with the wireless mobile providers in order to improve the quality of reception and help alleviate the issues that are caused by the wireless mobile expanded frequencies. Once we have more information about this situation this service information bulletin will be updated. Currently Satellite Radio is provided by SiriusXM for MINI customers via geosynchronous (GEO) satellites located roughly above the equator. This means that the satellite signal to some parts of the United States can come in at an angle as low as 32 degrees to the horizon. Due to this angle, buildings, hills, trees, highway sound blocking walls or other obstacles might block the satellite signal coming from reaching the vehicle receiver antenna and might cause audio cut outs, unless the wireless provider has installed terrestrial repeaters. Reception quality decreases the further north you travel, as the angle of the incoming signal gets smaller. Also adverse weather conditions might affect reception. At this time, in the event of a customer complaint or inquiry on interference noise: ? Do not replace any parts ? Do not program or carry out other work on the vehicle ? Explain to customer about the new Wireless Communications Service (WCS) signalsWhen investigating Satellite Radio cutouts or a temporary loss of reception: ? Please compare to a similarly equipped vehicle. Keep in mind the roofline of the vehicle, size of the antenna (sharkfin) and location of the antenna on the vehicle will all affect the strength of the reception. Do not compare a Sport Activity Vehicle (SAV) with a high roofline mounted antenna to a different vehicle such as a coupe or convertible with a much lower mounting point of the antenna.

M010316

Service Bulletin/Repair Instructions

B38 AND B48 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the eligible vehicles, MINI USA a division of BMW of North America, LLC ("MINI USA") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Note: This bulletin is notice of a "limited warranty extension." This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the MINI vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, MINI USA will be sending VIN-specific customer notification letters in a phased release. ELIGIBLE VEHICLES To assist you in identifying the "eligible vehicles" that have this extended limited warranty coverage, the DCSnet Warranty Vehicle Inquiry will be updated with the VIN-specific "Vehicle Comment" shown below: MINI USA has extended the limited warranty for the leak diagnosis module (NVLD) on this vehicle to 10 years/120,000 miles as determined from the original in-service date. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the MINI New Passenger Car Limited Warranty. Please see SI M01 03 16. Warning: Before performing and submitting a repair under this extended limited warranty (ELW), always do a DCSnet Warranty inquiry to confirm that the vehicle has the above "Notice of Limited Warranty Extension" in the Vehicle Comment section. The "model year" production start (SOP) and end date (EOP) for a specific "model variant" within a "Series" will vary, please do not use a vehicle's production date as the sole determent for ELW coverage eligibility. If you have ELW eligibility and/or coverage question, please send an ema 10147064 20181105 M010316 20160801 Service Bulletin/Repair Instructions MINI COOPER 2015 ELECTRICAL SYSTEM B38 AND B48 LEAK DIAGNOSIS MODULE (NVLD): LIMITED WARRANTY EXTENSION TO 10 YEARS/120,000 MILES. INFORMATION For the eligible vehicles, MINI USA a division of BMW of North America, LLC (""MINI USA"") is extending the limited warranty for the leak diagnosis module (NVLD) to: 10 years/120,000 miles as determined by the vehicle's original in-service date Note: This bulletin is notice of a ""limited warranty extension."" This is NOT a notice of a Recall or Service Action. There is no immediate repair required unless the MINI vehicle is currently experiencing this problem. Customer Notification Letter - VIN and Component-specific Warranty Extension Even though this is NOT a Recall, MINI USA will be sending VIN-specific customer notification letters in a phased release. ELIGIBLE VEHICLES To assist you in identifying the ""eligible vehicles"" that have this extended limited warranty coverage, the DCSnet Warranty Vehicle Inquiry will be updated with the VIN-specific ""Vehicle Comment"" shown below: MINI USA has extended the limited warranty for the leak diagnosis module (NVLD) on this vehicle to 10 years/120,000 miles as determined from the original in-service date. This component-specific limited warranty extension applies to defects in materials or workmanship. This coverage is subject to the same vehicle eligibility requirements, limitations, and exclusions that apply to the MINI New Passenger Car Limited Warranty. Please see SI M01 03 16. Warning: Before performing and submitting a repair under this extended limited warranty (ELW), always do a DCSnet Warranty inquiry to confirm that the vehicle has the above ""Notice of Limited Warranty Extension"" in the Vehicle Comment section. The ""model year"" production start (SOP) and end date (EOP) for a specific ""model variant"" within a ""Series"" will vary, please do not use a vehicle's production date as the sole determent for ELW coverage eligibility. If you have ELW eligibility and/or coverage question, please send an ema

M110715

Service Bulletin/Repair Instructions

This Service Information bulletin and attachment supersedes SI M11 07 15 dated October 2015.. Excessive amount of water condensation may accumulate in the engine's crankcase. With prolonged vehicle storage, water condensation in engine's oil may cause oil pump malfunction. AFFECTED VEHICLES This Service Action involves F55 and F56 models (MINI Cooper with the B38 engine) produced from 07/05/2014 to 02/24/2015 that are: Still a "new vehicle" in dealer inventory (no in-service date reported), and the Current odometer mileage is 155 or less. Vehicles which require this Service Action to be completed will show it as "Open" when checked either in the "Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader. Increased number of colds starts and stops during a vehicle's transportation and storage process (prior to customer delivery).

M120815

Service Bulletin/Repair Instructions

Reduced Engine Power with Exhaust Camshaft Sensor Faults Stored. The engine power is reduced and a Check Control Message (CCM) "Drive Faulty; Drive at moderate speed" is displayed. The following camshaft position sensor fault is stored in the DME: Fault 130F11: Exhaust camshaft sensor, signal: not plausible As a result, the engine power is reduced and the following fault also is set: Fault 120408: Charging pressure control: Switch-off, pressure build-up blocked CAUSE DME software error

M121214

Service Bulletin/Repair Instructions

VANOS Faults Stored in DME (Bosch). The Service Engine Soon (MIL) is on and the engine could go into a reduced power mode with the "Drivetrain Malfunction" message displayed. One or more of the VANOS faults (listed in the attachment) are stored in the DME, although the engine is mechanically sound and no unusual noises can be heard from the VANOS area. Due to unfavorable Engine Position Management (EPM) parameters in the DME software, various VANOS control faults could be set. These control faults relate to implausible camshaft position (intake or exhaust), the camshaft stuck situation, or the camshaft angle offset to crankshaft outside the tolerance range.

M510316

Service Bulletin/Repair Instructions

Air Intake Makes Rattle Noise At Engine Idle. Engine has rattle noise from engine compartment. Check Hyperlink for video of rattle noise at engine idle. http://tinyurl.com/zwb8e6s Worn buffer in the battery tray

M610116

Service Bulletin/Repair Instructions

Front Windshield Wiper Noises. Customer complains wipers are noisy or chattering during wiper operation. CAUSE Wiper arms out of adjustment and/or windshield cowl misaligned.

M120216

Service Bulletin/Repair Instructions

Engine will not Start (No Crank). The engine will not crank or the engine loses power while driving, followed by a no crank situation. There is no communication with the DME when diagnosing with ISTA (DME is yellow on control unit tree). In certain instances, the startup of the turbocharger coolant pump can exceed the 5A rating of Fuse 83.

M640116

Service Bulletin/Repair Instructions

Water Ingress In Footwell Area From A/C Condensate Drain. Customer complains of musty odor and/or damp front footwell carpet. CAUSE The A/C condensate drain hose is either blocked by the heatshield or not attached properly to the the housing.

M640216

Service Bulletin/Repair Instructions

Air Conditioning Refrigerant R1234yf Introduction. INFORMATION Highlights of R-1234yf Meets SAE J2888_201301 "This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment". New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI M04 01 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipment may be an indication of ref 10151231 20181210 M640216 20160301 Service Bulletin/Repair Instructions MINI COOPER S 2015 EQUIPMENT:APPLIANCE:AIR CONDITIONER Air Conditioning Refrigerant R1234yf Introduction. INFORMATION Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"". New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI M04 01 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipment may be an indication of ref

M650216

Service Bulletin/Repair Instructions

False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle A device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the alarm when the vehicle tries to enter sleep mode.

M650316

Service Bulletin/Repair Instructions

NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI M65 01 16).

M650516

Service Bulletin/Repair Instructions

Sporadic Failure of Different Audio Channels. Intermittently, different speakers may be inoperative during an entire drive cycle until the vehicle enters sleep mode and the vehicle is restarted. CAUSE Shut-down of output circuit(s) from pressure variations caused by door shutting during diagnostic self-test. After unlocking the vehicle the Harman/Kardon (HK) Amplifier goes into a speaker self-test mode. If a door is slammed during this self-test vibrating the speaker cone, the HK amplifier may interpret the changing resistance of the speaker as a circuit failure. The HK Amplifier will then go into protection mode and turn off the output transistor(s) for the particular speaker(s) until the next selftest which is performed after the next sleep cycle.

M651315

Service Bulletin/Repair Instructions

Hissing noise from speakers when radio volume is turned down. There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Software in the HK HiFi amplifier.

M660116

Service Bulletin/Repair Instructions

"Comfort Access Restricted" Check Control Message is Displayed. "Comfort Access Restricted" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC.

M090115

Service Bulletin/Repair Instructions

New programming feature: Exclusion of Infotainment Control Units from Programming.

M120415

Service Bulletin/Repair Instructions

B38, B46, and B48 Engines: Engine Noise, Drivability Complaints, and Various DME Faults. The vehicle exhibits one the following complaints: z Noise from the lower engine area, described as a high-pitched whine z Loss of power when idling z At a higher engine speed (above 3,000 rpm), a brief decrease in the engine speed can be felt. z Extended cranking before the engine will start z The customer notices an increased level of "free play" in the clutch pedal when changing gears. z The clutch pedal remains depressed, and will not return to the disengaged position. z Emergency operation is active, with one or more of the faults listed below. One or more of the following faults may be stored in the vehicle: z 160020 Crankshaft sensor, signal: implausible z 180001 Catalytic converter: efficiency too low z 200D0C Powertrain, safety function: bus signal rpm reduction implausible z 11A002 Fuel high pressure, plausibility: Pressure too low z 1F054D Powertrain, safety function: powertrain reduced power, DSC-signal implausible Note: If additional faults are found in the DME memory (e.g., misfire, camshaft sensor, knock sensor, etc.), then those faults will be the primary focus of the diagnosis using the test plans provided for those faults. "FC 120408 Boost pressure control: Shut-down as a consecutive reaction" is only a result of the component fault and is not the primary reason for the complaint or https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/286...1/4/2016 Page 2 of 2 illumination of the engine malfunction warning.

M210115

Service Bulletin/Repair Instructions

B38, B46, and B48 Engines: Clutch Operation, Engine Noise, and Drivability Complaints. The vehicle exhibits one the following complaints: z The customer notices an increased level of "free play" in the clutch pedal when changing gears. z The clutch pedal remains depressed and will not return to the disengaged position. z Noise from the lower engine area described as a high-pitched whine z Loss of power when idling z At a higher engine speed (above 3,000 rpm), a brief decrease in the engine speed can be felt. z Extended cranking before the engine will start z Emergency operation is active with one or more of the faults listed below. One or more of the following faults may be stored in the vehicle: z 160020 Crankshaft sensor, signal: implausible z 180001 Catalytic converter: efficiency too low z 200D0C Powertrain, safety function: bus signal rpm reduction implausible z 11A002 Fuel high pressure, plausibility: Pressure too low z 1F054D Powertrain, safety function: powertrain reduced power, DSC-signal implausible Note: If additional faults are found in the DME memory (e.g., misfire, camshaft sensor, knock sensor, etc.), then those faults will be the primary focus of the diagnosis using the test plans provided for those faults. "FC 120408 Boost pressure control: Shut-down as a consecutive reaction" is only a result of the component fault and is not the primary reason for the complaint or illumination of the engine malfunction warning.

M640214

Service Bulletin/Repair Instructions

Foul Odor when Switching On A/C. The customer reports a foul smell (musty, rotten, and vinegary) when the A/C is first turned on that lasts about five minutes. Micro-filter position too low in the IHKA housing.

M120414

Service Bulletin/Repair Instructions

Turbocharger Coolant Pump: Fault Code 20A503. "Drive Faulty" message is displayed in the Check Control. Fault code 20A503 "Turbocharger coolant pump, self diagnosis: Signal implausible" is stored in the DME. Unfavorable DME software application

M330115

Service Bulletin/Repair Instructions

Noises from the Rear Axle Shock Absorber. The customer complains about a hammering noise from the rear axle area, when driving on rough road surfaces with low ambient temperatures. This noise will disappear with warmer ambient temperature. CAUSE Rear axle shock absorbers

M640315

Service Bulletin/Repair Instructions

Intermittent Failure of the Blower Motor. Intermittent failure of the blower motor at high vehicle speeds and/or strong headwinds. The fault code "0x801204 - blower output stage: Short circuit or blocked" is stored in IHX_I1 (Heater-air conditioning control unit) sets under the following conditions: High vehicle speeds. Or Driving into strong headwind. Sunroof in the open/tilt position and/or an open side window may cause situation to occur at lower speeds. The blower resumes operation again after 60 seconds. CAUSE High wind flow and wind force causes a current overload in the blower motor.

M121115

Service Bulletin/Repair Instructions

In the seven affected vehicles, the DME control unit (Digital Motor Electronics) may have a manufacturing defect which could cause the engine not to start.

M650315

Service Bulletin/Repair Instructions

Real-Time Traffic Information (RTTI) is Not Displayed On the Map. Real time traffic information (RTTI) is not displayed on the map. This only affects the specific VINs (vehicle identification numbers) listed below. The vehicle was built incorrectly (without option 6UH).

M510215

Service Bulletin/Repair Instructions

Delivery Stop: Remove Engine Oil Label. Affected vehicles in dealer inventory must not be retailed or delivered until this issue is corrected. Vehicles at ports of entry will be remedied prior to dealer delivery. On affected vehicles, there is an incorrect label regarding the appropriate engine oil. Affected vehicles can be identified with a "Vehicle Comment" in the DCS Warranty Vehicle Inquiry or ISPA Light. The text on the label does not conform to legal regulations.

M620115

Service Bulletin/Repair Instructions

Door Open Message Displayed, Even Though Door Is Closed. The customer complains that while driving, a CCM (check control message) indicates the doors are open, even though they are closed. Also, sometimes the gong will sound and the interior lights will go on and off. Unspecified FRM (footwell module) door lock status due to voltage variations

M110215

Service Bulletin/Repair Instructions

B38 and B48 Engines: Rough Running and Various Faults for Camshaft Sensor Signal and VANOS Control Stored in the DME. The engine runs rough and the malfunction warning is illuminated. One or more of the following faults are stored in the DME: 130F11 Camshaft output sensor, plausibility: Implausible signal 130E11 Camshaft input sensor, plausibility: Implausible signal 130E20 Intake camshaft: Angle offset with respect to the crankshaft lies outside tolerance range 130108 VANOS, intake: Control fault, position not reached 130104 VANOS, intake: Control fault, camshaft jamming 131501 VANOS, intake, starting the engine from cold: Cannot be controlled 131908 VANOS, intake, starting the engine from cold: Position not reached CAUSE DME software error and/or a mechanical failure of the intake VANOS actuator and intake VANOS central valve

M121614

Service Bulletin/Repair Instructions

When Warm, Engine Fails to Start with Valvetronic Fault 135608 Stored. The engine cannot be started once it is already warm. The Valvetronic (VVT) is fixed at a minimum lift position. The following fault is stored in the DME memory: ? 135608 - Valvetronic: No movement identified Under investigation: possibly caused by a DME software error

M250214

Service Bulletin/Repair Instructions

eAutomatic Transmission Selector Lever Will Not Move Out of Park. The transmission selector lever cannot be disengaged from the "P" position. This can occur very randomly and is difficult to reproduce. No faults are stored in the EGS control unit, and no warnings are displayed in the instrument cluster. For the most part, if the vehicle is locked and goes to sleep (the light in the hazard switch goes out), the problem is no longer present. Unfavorable EGS software

M510414

Service Bulletin/Repair Instructions

Driver's Side Exterior Door Handle Cover Cap Is Loose. The driver's side exterior door handle cover cap is loose or missing. Driver's side exterior door handle.

M610115

Service Bulletin/Repair Instructions

Noise from Steering Column Switch Center when Turning. The customer states that there is a grating or scraping noise when the steering wheel is turned. The noise comes from the area of the Steering Column Switch Center (SZL). When turning the steering wheel, the connection between the steering wheel and the SZL causes torsion stress, creating interference noise.

M610215

Service Bulletin/Repair Instructions

Check Control Message "Battery Discharge" Displays Intermittently. The customer states that a "Battery Discharge" check control message is displayed intermittently when the vehicle is started. The following fault code is also stored: DME "213901 - Power management: Reduction or switch-off of individual electrical consumers" DME/IBS software error.

M650115

Service Bulletin/Repair Instructions

HU-H Headunit: Navigation System Road Map Usage. INFORMATION For the US market, all vehicles come pre-loaded from the factory with the latest navigation system road map database version that was available at the time of vehicle production. Therefore, there will be no physical copy of the navigation system road map data media DVD set or USB stick placed in these vehicles at the Vehicle Distribution Center (VDC). NOTE: Additionally, all replacement HU-H parts come with a pre-loaded version of the current available navigation system road map database installed. A set of DVD copies of the navigation system road map database, HU-H NAVI Road Map North America NEXT, is shipped to all MINI dealers through the automatic tool shipment program with each release of a navigation system road map database. IMPORTANT: Additional copies or earlier NAV road map database versions cannot be ordered individually! Therefore, please take special care to archive the HU-H NAV road map DVD sets! The NAV road map data on the DVD set can also be installed into the Network Attached Storage (NAS). From there, it can then be installed onto the HU-H in the vehicle, using the Integrated Service Technical Application for Programming (ISTA/P). For installation of the navigation system road map data media DVD set into the Network Attached Storage (NAS), please contact your ISPI NEXT Administrator. In addition to this procedure, it is also possible to download the NAV road map data on the DVD set directly onto the hard disc drive (HDD) integrated into the HU-H by inserting the DVDs one by one into the HU-H internal DVD drive. It will take approximately 2 to 2.5 hours to download the entire database. Please note that the HU-H NAV road map DVD set is for workshop use only, and is not to be left in customers' vehicles.

M000314

Service Bulletin/Repair Instructions

?Incorrect Vehicle Identification Number (VIN) Labels Installed. Twenty-six "Model Year 2014" vehicles have incorrect VIN labeling that indicates they are "Model Year 2015." Incorrect VIN labels were applied at the factory. The 9th and 10th digits of the VIN indicate that it is a MY 15 (F), when in reality the vehicle is a MY 14 (E). This includes the NHTSA compliance label, VIN number in the windshield and the VIN number on the front strut tower.

M011214

Service Bulletin/Repair Instructions

MINI "AMP-up" Motorer Care Fleet Increases. MINI USA, a division of BMW of North America, LLC ("MIN USA"), is pleased to introduce the Aftersales Mobility Program (AMP) Motorer Care Fleet Increase. The "AMP-up" program is designed to support (on a temporary basis) your alternate transportation needs, even in challenging times. When a significant "service initiative" (Recall, Service Action or other program) is identified by MINI USA, and this "AMP-up" bulletin is referenced under the "Alternate Transportation" heading, it will allow you to temporarily "AMP-up" your fleet so you can focus on the important things, like Motorer care. We anticipate an increased AMP car demand, in volume and duration, in association with a release of a service initiative. Your Area Manager (AM) has a procedure to assist you in calculating and determining if a temporary fleet increase is needed at your dealer. This option is not available if your dealer already has an approved and active temporary fleet increase in place. Example communication within a service initiative or critical Motorer care notifications: Please refer to AMP Bulletin M01 12 14 for process details. In the communication example above, the following would be required: * All requests must be submitted no later than the Submission Period specified above. * An additional number of vehicles may be added to your existing fleet immediately upon approval and fully utilized for the duration of the pre-determined Increase Period. * Your fleet must be restored to pre-Motorer Care approved limits by the Fleet level Restoration Deadline date, without exception.

M130114

Service Bulletin/Repair Instructions

N14 and N18 Engine: High-pressure Pump Repair Instruction. INFORMATION The current version of ISTA/D Repair Instruction 13 51 017, "Removing and installing or replacing high-pressure pump (N14, N18)" has a procedure error. The current version of the Repair Instruction states to replace the high-pressure supply hose on the N14 engine. The Repair Instruction also states not to replace the high-pressure supply hose on the N18 engine. The N18 portion of the Repair Instruction is incorrect. As an interim solution, follow the procedure outlined below until this portion of the Repair Instruction is corrected. https://www.minitis.net/tiscode/cgi-bin/bulletin.aspx?sie_path=/tsb/bulletins/htm_store/159...2/5/2014 Page 2 of 2 Bosch High-pressure Pump (1): All vehicles equipped with the N18 engine and produced from 3/2012 and later When the engine is fitted with a Bosch High-pressure Pump (1), the highpressure supply hose (2) MUST NOT be replaced when making repairs. The remaining portion of the Repair Instruction and tightening torques is correct. Refer to EPC for the applicable part numbers when making repairs.

Reading this report

Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.