M610219
Service Bulletin/Repair Instructions
DELIVERY STOP: F60 PHEV WIRING HARNESS EME: The wiring harness for the EME connector may chafe on the power electronics under certain circumstances.
Vehicle report
2017 MINI JOHN COOPER WORKS
Service bulletins
37 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
M630119
Service Bulletin/Repair Instructions
The tail light mounting brackets may be cracked or broken. During assembly oil may have contaminated the mounting points of the tail light assembly.
M310115
Service Bulletin/Repair Instructions
GROANING/SQUEAKING NOISE FROM THE FRONT OF THE VEHICLE. A groaning and/or squeaking noise from the front axle occurs when turning at low speeds or idle. Plastic and elastic deformation of lower ball bearing shell in spring strut support bearing.
M650117
Service Bulletin/Repair Instructions
AIR BAG WARNING LAMP CC MESSAGE 'RESTRAINT SYSTEM' This Service Information bulletin replaces SI M65 01 17 dated February 2017.
M840119
Service Bulletin/Repair Instructions
SAMSUNG SMARTPHONE WITH ANDROID 8 NO USB AUDIO PLAYBACK OR CHARGING FUNCTION. The Samsung Smartphone running Android 8.x does not support USB audio playback and/or charging of the device via the USB port.
M840219
Service Bulletin/Repair Instructions
PHONE CALL AUDIO AUTONOMOUSLY SWITCHES FROM VEHICLE TO PHONE. During an active phone call the call audio autonomously switches from the vehicle hands-free system to the phone.
M510916
Service Bulletin/Repair Instructions
?TAILGATE UNINTENTIONALLY OPENS. Customer inquires about tailgate opening process, mentioning: * Trunk/tailgate may open when vehicle is locked. * Trunk/tailgate may open while the vehicle is in motion. * Vehicle key trunk/tailgate button may accidentally be pressed, thus opening the tailgate.
M840818
Service Bulletin/Repair Instructions
?CONNECTEDDRIVE/MINI ASSIST SYSTEM DIAGNOSIS INFORMATION. ConnectedDrive/MINI Assist features are partially or completely inoperative. This Service Information bulletin is being published because vehicles are down for an extended period of time when researching system failures with ConnectedDrive or MINI Assist. This Service Information bulletin will assist you both in identifying the issue and providing technical support. CAUSE In order to assist with your ConnectedDrive issue as quickly as possible, a checklist has been developed which provides all the essential information to the support team. Any requested information that is missing from the checklist will delay the resolution of your issue.
M540118
Service Bulletin/Repair Instructions
SUNROOF WILL NOT CLOSE: The sunroof glass will not close, and the sunroof glass panel may appear twisted in the roof frame.
M540217
Service Bulletin/Repair Instructions
CONVERTIBLE TOP REAR WINDOW DAMAGE: When opening the convertible top, the rear window and the luggage compartment cover or convertible top linkage collide causing damage to the rear window.
M610318
Service Bulletin/Repair Instructions
THE DISPLAY GOES BLACK, VEHICLE DOESNT START AGAIN AFTER SWITCHING THE ENGINE OFF.: On board computer and navigation system goes black or resets.
M620218
Service Bulletin/Repair Instructions
VEHICLE CHECK DISPLAYS DUE IN CBS DATA AFTER RESET FOR 2ND OIL SERVICE: After reset of service interval (e.g. oil change), the vehicle check is displayed as ÒDueÓ (yellow).
M840718
Service Bulletin/Repair Instructions
PHONE CONTACTS: HEADUNIT BASIC 2 SORTING ORDER: Improper sorting of phone contacts, in the on-board computer or in the Central Information Display (CID), upon connecting to the vehicle:
M510616
Service Bulletin/Repair Instructions
SQUEAKING NOISE FROM POWER FOLDING EXTERIOR REARVIEW MIRRORS: A squeaking noise can be heard when folding the exterior rear view mirrors in or out.
M640117
Service Bulletin/Repair Instructions
FOUL, MUSTY ODOR FROM HVAC: WET FOOTWELL CARPET: The customer reports one, or both, of the following:
M650610
Service Bulletin/Repair Instructions
NAVIGATION SYSTEM HAS MISSING OR INCORRECT ROAD MAP DATA: The route guidance is inaccurate and therefore irritating to the customer; or it is not possible to locate certain addresses, for instance:
M650617
Service Bulletin/Repair Instructions
COMPONENT PROTECTION ACTIVE. HEAD UNITS CANNOT BE SWAPPED BETWEEN VEHICLES FOR TESTING.
M120618
Service Bulletin/Repair Instructions
JCW ENGINE TUNING KIT - ENGINE LOSS OF POWER IN STOP-AND-GO DRIVING: The engine may lose power if the vehicle is decelerated, in gear, to a near stop and then accelerated again.
M120917
Service Bulletin/Repair Instructions
THE ENGINE STARTER INTERMITTENTLY DOES NOT CRANK OVER: The engine will not start, either consistently or intermittently.
M510715
Service Bulletin/Repair Instructions
PAINT ON THE B-PILLAR IS SCRATCHED/DAMAGED: The paint finish of the door jamb (above the door striker) is scratched due to the inner door cavity window seal.
M840518
Service Bulletin/Repair Instructions
HEAD UNIT HIGH 2 RESET WHILE BLUETOOTH IS CONNECTED: The following event may cause an unexpected reset of the Head Unit High 2 (NBT EVO) when:
M620415
Service Bulletin/Repair Instructions
INSTRUMENT CLUSTER OUTSIDE TEMPERATURE DISPLAY IMPLAUSIBLE: In the Instrument Cluster (Kombi) display you may observe an implausible outside temperature reading.
M660218
Service Bulletin/Repair Instructions
CHECK CONTROL STATES REMOTE KEY IS MISSING WHEN THE KEY IS LOCATED IN THE VEHICLE: Only vehicles that have been programmed with ISTA 4.10.1x and I-level 18-03-511 or 18-03-512.
M110117
Service Bulletin/Repair Instructions
FAULT 118002 - MIXTURE TOO RICH SETS DURING WINTER WITH COLD AMBIENT TEMPERATURES: The Service Engine Soon (MIL) light is on with the following fault stored in the DME.
M220317
Service Bulletin/Repair Instructions
CREAKING NOISE FROM THE LOWER ENGINE AREA: During load reversal or taking off from a stop there is a creaking or droning noise heard from the lower engine area
M650118
Service Bulletin/Repair Instructions
NO AUDIO PLAYBACK AFTER REPLACING THE HEAD UNIT HIGH 2 (HU-H2): After replacing the Head Unit High (HU-H2) and performing ISTA4 programming there is no audio playback.
M120117
Service Bulletin/Repair Instructions
? MIL IS ON WITH FAULT CF0486 STORED IN THE EGS MODULE . The Service Engine Soon (MIL) light is on. The following fault is stored in the AISIN EGS module: ? CF0486: EGS,PT-CAN2: Line fault/electrical fault It is possible the following Check Control messages could be displayed: ? Engine fault! Power loss (CCM ID 29) ? Drive faulty! (CCM ID 419) - The transmission is in the emergency program and the engine is running with reduced power. This fault occurs sporadically when the ignition is turned on or the engine started. Unfavorable DME software Only vehicles at the following I-levels are affected: ? F056-16-03-50x or F056-16-07-50x
M511416
Service Bulletin/Repair Instructions
? INTERIOR REARVIEW MIRROR MOVES OUT OF POSITION . The "manually-dimming" interior rearview mirror does not hold its set position when traveling over rough roads and/or with "low ambient" interior temperatures. The pivot ball surface finish does not provide sufficient friction for stable positioning.
M121214
Service Bulletin/Repair Instructions
VANOS Faults Stored in DME (Bosch). The Service Engine Soon (MIL) is on and the engine could go into a reduced power mode with the "Drivetrain Malfunction" message displayed. One or more of the VANOS faults (listed in the attachment) are stored in the DME, although the engine is mechanically sound and no unusual noises can be heard from the VANOS area. Due to unfavorable Engine Position Management (EPM) parameters in the DME software, various VANOS control faults could be set. These control faults relate to implausible camshaft position (intake or exhaust), the camshaft stuck situation, or the camshaft angle offset to crankshaft outside the tolerance range.
M610116
Service Bulletin/Repair Instructions
Front Windshield Wiper Noises. Customer complains wipers are noisy or chattering during wiper operation. CAUSE Wiper arms out of adjustment and/or windshield cowl misaligned.
M640116
Service Bulletin/Repair Instructions
Water Ingress In Footwell Area From A/C Condensate Drain. Customer complains of musty odor and/or damp front footwell carpet. CAUSE The A/C condensate drain hose is either blocked by the heatshield or not attached properly to the the housing.
M640216
Service Bulletin/Repair Instructions
Air Conditioning Refrigerant R1234yf Introduction. INFORMATION Highlights of R-1234yf Meets SAE J2888_201301 "This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment". New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI M04 01 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipment may be an indication of ref 10151231 20181210 M640216 20160301 Service Bulletin/Repair Instructions MINI JOHN COOPER WORKS 2016 EQUIPMENT:APPLIANCE:AIR CONDITIONER Air Conditioning Refrigerant R1234yf Introduction. INFORMATION Highlights of R-1234yf Meets SAE J2888_201301 ""This SAE Standard covers fittings, couplers, and hoses intended for connecting service hoses from mobile air- conditioning Systems to service equipment such as charging, recovery and recycling equipment"". New tools and equipment are required. To service vehicles equipped with R-1234yf refer to SI M04 01 16. Air conditioning technician certification is required to work on system. Refer to your State Law. Unique low and high side fittings. Revised evaporator core as per SAE J2842. System will use about 5% more refrigerant than a comparable R134a system. System oil is a specific PAG oil. Refer to ISTA repair recommendation. Do not interchange components between systems using other refrigerants. Do not reuse Seals / O-ring material from another system. The system piping has internal heat exchangers (IHX or IWT). SAFETY INFORMATION Several precautions need to be observed when working on automotive air conditioning systems: Always wear eye protection and gloves while handling refrigerant or servicing air conditioning system. Avoid breathing R1234yf lubricant vapor or mist. Use only approved service equipment to discharge A/C systems. If refrigerant or compressor oil contacts the skin or eyes, large quantities of cool water should be used to flush the affected area. Never heat a refrigerant container with an open flame. Keep all refrigerant away from open flames. Under no circumstances should R1234yf service equipment or vehicle A/C systems be pressure tested or leak tested with air/R1234yf mixtures. NOTE: The use of compressed air (shop air) for leak detection in an R1234yf system can contaminate the system and/or refrigerant with moisture. Leak detection equipment that meets the SAE J2791 standard will work with R1234yf Never use fittings for an R12 or R134a system on an R1234yf system. Any difficulty in connecting service equipment may be an indication of ref
M650216
Service Bulletin/Repair Instructions
False Alarms of the Anti-Theft Alarm System. The alarm (DWA) siren continues to activate after locking vehicle A device is connected to the On-Board Diagnostics (OBD) port of the vehicle. This keeps the Ethernet communication line active which triggers the alarm when the vehicle tries to enter sleep mode.
M650316
Service Bulletin/Repair Instructions
NBT and Entry Head Unit Software Update for Improved Satellite Radio Reception. Poor Satellite Radio reception CAUSE After this software update there is a slight improvement in Satellite Radio reception for these vehicles when receiving their signal from XM Satellites. This is due to the changeover from Sirius Satellite broadcasting to XM Satellite broadcasting in 2016 (See SI M65 01 16).
M650416
Service Bulletin/Repair Instructions
The voice input system (SVS) has not been activated. The audio head unit has a coding error.
M651315
Service Bulletin/Repair Instructions
Hissing noise from speakers when radio volume is turned down. There is an audible hissing noise from the speakers when there is no active audio source. This noise is most apparent with the engine and climate system fan turned off. Software in the HK HiFi amplifier.
M660116
Service Bulletin/Repair Instructions
"Comfort Access Restricted" Check Control Message is Displayed. "Comfort Access Restricted" CCM (Check Control Message) is permanently displayed.. The CCM ID: D0h. The comfort access is functioning correctly. No comfort access aerial fault codes stored in the BDC (Body Domain Controller). Software error in the BDC.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.