DEALER LETTER 260708
Other
This dealer letter informs dealers that the second edition of the High Voltage Safety online course is now available.
Vehicle report
2018 MITSUBISHI OUTLANDER PHEV
Service bulletins
86 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TECH TALK 290
Other
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-23-55-001
Service Bulletin/Repair Instructions
This revised Technical Service Bulletin provides instructions on how to remedy noise from the HVAC system (heater, air conditioner, ventilation vents) when the blower motor is turned on.
TIN-25-SR-002A
Service Bulletin/Repair Instructions
This Technical Information Notice informs dealers that MMNA is investigating the field performance of certain liftgate gas springs outside the population of vehicles covered by Safety Recall No. SR-25-002.
TECH TALK 284
Other
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-19-54-013REV
Service Bulletin/Repair Instructions
This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software to resolve several issues.
TSB-20-54-002REV
Service Bulletin/Repair Instructions
This Technical Service Bulletin instructs the dealer to update the Smartphone Link Display Audio software to resolve poor sound quality during Hands-free phone calls.
DEALER LETTER
Other
This is a dealer letter sent to dealers informing them of the annual distribution of Electric Vehicle (EV) insulated gloves.
TSB-24-17-001
Service Bulletin/Repair Instructions
Service Manual Revision - This Technical Service Bulletin provides the addition of the Steering Wheel Switch Light Lens disassembly and assembly procedure in the applicable Service Manual sections.
TIN21-37-001REV3
Service Bulletin/Repair Instructions
This Revised Technical Information Notice provides dealers with the requirements needed to be entered into the Photo Required Condition & Pre-Approval Center (PRC) for a vehicle pulling/drifting and/or with steering wheel off-center concerns.
TSB-23-55-006
Service Bulletin/Repair Instructions
Service Manual Revision - This Technical Service Bulletin provides revisions to the procedure for the oil refill amount of the A/C compressor section in the applicable Service Manual.
TSB-23-13-003
Service Bulletin/Repair Instructions
This Technical Service Bulletin provides service manual corrections for the evaporative emission control system and multiport fuel injection solenoid valve.
TSB-23-54-004
Service Bulletin/Repair Instructions
This Technical Service Bulletin provides service manual corrections to the diagnostic procedure for the battery management unit.
TSB-23-00-001
Service Bulletin/Repair Instructions
This Technical Service Bulletin reviews the regulations that require a label showing the reduction in load carrying capacity be affixed to vehicles when the total net weight of accessories is more than 1.5 percent of the vehicle's gross vehicle weight rating (GVWR) or 100 lbs.
TSB-23-00-004
Service Bulletin/Repair Instructions
This Technical Service Bulletin provides instructions and material safety data sheets for removal of rap-film adhesive residue.
TSB-23-33-003
Service Bulletin/Repair Instructions
This Technical Service Bulletin provides correction to the procedures for the Lower Arm Bushing Replacement in the Front Suspension section of the Service Manual.
TSB-23-54-001
Service Bulletin/Repair Instructions
This Technical Service Bulletin provides instructions to reprogram the Gateway ECU software for the Blind Spot Warning (BSW).
TSB-23-55-003
Service Bulletin/Repair Instructions
This Technical Service Bulletin provides corrections and additional information for the Heater, Air Conditioning and Ventilation section of the Service Manual.
TSB-21-52A-002RE
Service Bulletin/Repair Instructions
This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts.
TSB-23-33-001
Service Bulletin/Repair Instructions
This TSB provides corrections and additional information for the Front and Rear Suspension inspection procedures. (Service Manual Revision)
TIN-21-37-001REV
Service Bulletin/Repair Instructions
This is a Revised Technical Information Notice advising dealers of the instructions to follow when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns.
TSB-23-11-001
Service Bulletin/Repair Instructions
This TSB provides revisions to the Removal and Installation procedures for the rocker cover due to changes in the quantity of mounting bolts for vehicles equipped with 4B1 series engine. (Service Manual Revision)
TSB-22-35-001
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers informing them of updates to the Stoplight Switch Check section, in the Service Brakes portion of the affected Service Manuals.
TSB-22-51-003
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers informing them of updates to the Troubleshooting Procedure for the Windshield Wiper in the Exterior portion of the affected Service Manuals.
TECH TALK 270
Service Bulletin/Repair Instructions
Tech Talk is a service newsletter that was sent out to dealers. It covers various topics and reviews the previous months publications.
TSB-22-54-003
Service Bulletin/Repair Instructions
This Technical Service Bulletin was sent to dealers to explain the difference between normal dew condensation, which is a natural phenomenon, and water penetration caused by improper sealing or a defective/broken part.
TSB-22-52A-001RE
Service Bulletin/Repair Instructions
This Technical Service Bulletin instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad when customers report a condition where an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s).
TIN-22-00-001
Service Bulletin/Repair Instructions
This Technical Information Notice was sent to dealers informing them certified EV dealers MUST have a set of electrically insulated gloves, MB992648-01. While servicing an i-MiEV or Outlander PHEV, these gloves are essential in protecting a Technician from a potentially fatal electric shock.
TSB-21-52A-002
Service Bulletin/Repair Instructions
This Technical Service Bulletin instructs dealers to replace the seat adjuster assembly and power seat harness in affected vehicles with improved countermeasure parts. Due to a change in the reclining motor, the new longer harness and connector are necessary.
TSB-21-13-001
Service Bulletin/Repair Instructions
Technical Service Bulletin was sent to dealers updating content for the Multiport Fuel Injection (MFI) section of the affected Service Manual, Check at the Engine Control Module ECM).
TSB-21-42A-006
Service Bulletin/Repair Instructions
This Technical Service Bulletin was sent to dealers updating content for the Body section of the affected Service Manual, Fuel Filler Lid.
TSB-21-54-005
Service Bulletin/Repair Instructions
This Technical Service Bulletin was sent to dealers updating content for the Chassis Electrical section of the affected Service Manuals, Check at Combination Meter Terminals.
TIN-21-00-004
Service Bulletin/Repair Instructions
This Technical Information Notice was sent to dealers informing them Owner Manuals (OM) are now available electronically beginning with Model Year 2015.
TSB 21 34 001
Service Bulletin/Repair Instructions
This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
TSB-21-34-001
Service Bulletin/Repair Instructions
This Technical Service Bulletin was sent to dealers informing them a shock absorber oil leak may result in replacement of absorbers unnecessarily when trace amounts of oil are noted to have adhered to the shock absorber.
TIN-21-13-001
Service Bulletin/Repair Instructions
This Technical Information Notice provides additional instructions to dealers when replacing the Valve Cover Gasket due to a customer concern of oil leaking.
TIN-21-00-002
Service Bulletin/Repair Instructions
This Technical Information Notice was sent to dealers notifying them certified EV dealers must have a set of electrically insulated gloves available for use while servicing an i-MiEV or Outlander PHEV to assist in protecting a Technician from a potentially fatal electric shock.
TSB-20-52A-002
Service Bulletin/Repair Instructions
This Technical Service Bulletin was sent informing dealers an abnormal rubbing noise is heard from the Seat Back when a driver and/or passenger is seated in the front seat(s) and instructs dealers to apply Nonwoven Fabric Tape between the Seat Back and Urethane Pad.
TSB-20-15-001
Service Bulletin/Repair Instructions
This Technical Service Bulletin was sent informing dealers a rattle noise may be heard from the Heat Protector of the Exhaust Manifold and instructs dealers to replace the Heat Protector Assembly with a new part.
TSB-20-54A-001
Service Bulletin/Repair Instructions
This TSB updates the affected Service Manual Data List Reference tables within the Chassis Electrical section. These changes are being made to correct the Left, Right, and Center Reflection Amplitudes within the table.
SR-20-004
Service Bulletin/Repair Instructions
This Safety Recall Bulletin provides instructions and procedures for the modification of the second row center seat belt, related labels, inserts, and replacement of the second row right hand side seat belt (if needed).
TIN-20-SR-004
Service Bulletin/Repair Instructions
This Technical Information Notice was sent informing dealers a recall campaign will be released today due to the seat belt buckle design on the second row seat.
TSB-20-52A-003
Service Bulletin/Repair Instructions
This TSB updates the Interior section of the affected Service Manuals to update the Interior Inside Rear View Mirror replacement procedure.
TSB-20-36-002
Service Bulletin/Repair Instructions
This Technical Service Bulletin instructs dealers how to perform maintenance to resolve cases where the Electronic Parking Brake (EPB) function has not been used in a long time and the brake pads are worn down; when the EPB is operated it may take increased amounts of time to function and exceed the threshold value. As a result, the warning light will illuminate and EPB may become inoperative.* *This phenomenon does not effect the normal brakes.
TIN-20-54-001REV
Service Bulletin/Repair Instructions
This Technical Information Notice supersedes TIN-20-54-001, issued May, 2020, to clarify when voltage measurements should be obtained.
TIN-20-54-001
Service Bulletin/Repair Instructions
This Technical Information Notice was sent to dealers requesting assitance measuring voltage from the 12V battery terminals and again at the low beam halogen headlight bulbs for repair validation.
TSB-20-42A-002
Service Bulletin/Repair Instructions
This TSB updates the Body section of the affected Service Manuals to add information (including a Caution) to the windshield Removal and Installation procedure for vehicles equipped with Forward Collision Mitigation System (FCM), Lane Departure Warning System (LDW), and Automatic High Beam System (AHB).
TSB-20-54-002
Service Bulletin/Repair Instructions
Customers may report poor sound quality when receiving or making a hands-free phone call using Apple Car Play with the Smartphone Link Display Audio built by JVC Kenwood. Voice quality may get worse and become muffled, making it hard for both parties to hear and understand each other. This may be due to an improper parameter setting for echo and noise processing. A software update is now available to address this condition. This TSB instructs dealers how to update the Smartphone Link Display Audio in the affected vehicles listed.
TSB-20-54-001
Service Bulletin/Repair Instructions
In cold temperatures, the PTC heater relay for the main battery may temporarily freeze. This may cause a MIL to come on or an EV warning message to display when turning the vehicle to the Ready mode. An anti-freezing relay and a relay cover with a new shape is available to prevent this from occurring.
TSB-20-31-001
Service Bulletin/Repair Instructions
This bulletin advises that tire chains are NOT approved for use on any 2016 - 2020 Mitsubishi vehicle.
TSB-19-52A-005
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin (TSB) that was sent to dealers to inform them that customers may report that the second row right side seat belt buckle cover has come off, and in some instances, may prevent the second row right side seat belt tongue from latching into the buckle when the internal buckle components have fallen off. This TSB instructs dealers to replace the second row right side seat belt buckle with a new part, which has been shortened by 14 mm to prevent the center seat belt buckle from covering the right side seat belt buckle, and install the countermeasure second row center seat belt buckle.
TSB-19-52A-006
Service Bulletin/Repair Instructions
This is a TSB that was sent to dealers to inform them that due to stress applied intensively onto the left and right rear end portion of the seat cushion by a passenger, the cushion may sink down and rub against the edges of the metal seat frame. This in turn may cause the damaged urethane material to turn to powder and fall on the floor carpet. This TSB provides a repair procedure to replace the damaged seat cushion pad, and apply tape on the frame to help prevent future damage.
TSB-19-55-005
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin that was sent to dealers, informing them that some customers may notice that the heater or defroster mode is inoperative when ?Timed air conditioning? is performed with the Mitsubishi Remote Control. In addition, an incorrect EV drive cruising range may be displayed in the vehicle. Both issues may be caused by improper programming of the A/C ECU. This TSB instructs dealers to reprogram the A/C ECU with updated software to address both of these issues.
TT253
Service Bulletin/Repair Instructions
This is a service newsletter (Tech Talk) that was sent out to dealers.
TSB-19-52A-004
Service Bulletin/Repair Instructions
This is a revised Technical Service Bulletin (TSB) that was sent to dealers, to inform them that this TSB supersedes TSB-17-52A-003, to add Outlander PHEV and additional model years for Outlander and Outlander Sport, and to update parts and procedures to help resolve the power seat movement.
TSB-19-00-008
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin supersedes TSB-18-00-003, issued April, 2018, to add updated information for Carrying Capacity Reduced Label.
TIN-19-00-007
Service Bulletin/Repair Instructions
This is a Technical Information Notice sent to dealers. This notice reminds dealers of the importance of using and maintaining electrically insulated gloves servicing affect vehicles. The notice provides dealers with guidelines.
TSB1954013
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. this bulletin instructs dealers to use a software update that is now available, for the Smartphone Link Display Audio built by JVC Kenwood. The update resolves several issues, including: audio-related concerns, language translation error on the display in French, MPG (miles per gallon) displayed on screen instead of "fuel consumption," and EV charge cost history is occasionally erased when power switch is turned On or Off. This bulletin supersedes TSB-18-54-004, issued June, 2018 to add additional affected vehicles and to restate the importance of updating each vehicle with the correct vehicle specific software file.
TSB-19-31-002
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin updates the Wheel and Tire section of the Service Manuals to add a Caution to the installation service points of the TPMS valve.
TSB-19-51-001
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin updates the Exterior section of the affected Service Manuals to update door mirror removal and installation details, including non-reusable parts.
TSB-19-54-001REV
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin instructs dealers to reprogram the BMU (for affected i-MiEV vehicles) or sub-BMU (for affected Outlander PHEV vehicles) with updated software to correct an isolation error when using the ABB quick charger. The isolation error may be detected by the charger, causing the charging process to stop approximately 2 minutes after charging has started. This bulletin supersedes TSB-19-54-001REV, issued March, 2019, to correct the Warranty Coverage in the Warranty Information section.
TSB1942B003
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin updates the Body section of the affected Service Manuals to update diagnostics for ETACS-ECU CAN timeout with DTC U0141.
TSB1952B005
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin updates the Supplemental Restraint System (SRS) section of the affected Service Manuals to update diagnostics for ETACS-ECU CAN timeout diagnostics with DTC U0141.
TSB1954008
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin updates the Chassis Electrical section of the affected Service Manuals to update diagnostics for ETACS-ECU CAN timeout diagnostics with DTC U0141.
TSB1942A001
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin instructs dealers to replace both tailgate gas springs with the countermeasure parts when a customer reports a noise generating from the tailgate gas springs when opening and closing the tailgate. This noise may occur when the high sliding friction of the oil seal of the tailgate gas springs cases a stick-slip condition during expansion or contraction.
TSB1954001REV
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin instructs dealers to reprogram the BMU (for affected i-MiEV vehicles) or sub-BMU (for affected Outlander PHEV vehicles) with updated software to correct an isolation error when using the ABB quick charger. The isolation error may be detected by the charger, causing the charging process to stop approximately 2 minutes after charging has started. This bulletin supersedes TSB-19-54-001, issued February, 2019, to add i-MiEV vehicles, and instructions for reprogramming the BMU with updated software.
TIN-19-37-001
Service Bulletin/Repair Instructions
This is a Technical Information Notice, sent to dealers, informing them that they must submit required documents and photographs when performing a wheel alignment check and adjustment on an affected vehicle with a customer concern of pulling/drifting and/or steering wheel off-center concerns (while under warranty). This Notice supersedes TIN-17-37-001 released in July, 2017, to expand affected models and model years.
TSB-19-54-001
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin sent to dealers. This bulletin instructs dealers to reprogram the sub-BMU with updated software to correct an isolation error when using the ABB quick charger. The isolation error may be detected by the charger, causing the charging process to stop approximately 2 minutes after charging has started.
TSB-19-35-002
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin that was sent to dealers. This bulletin instructs dealers to how to fix a condition of a metallic knocking sound coming from the rear brakes. Affected vehicles experience this condition when the brake is applied while driving at low speeds, or on driving on uneven roads. Dealers are instructed to replace the rear brake pad clips (upper and lower) with new parts on affected vehicles, and to apply grease between the brake pad and caliper support.
TSB-18-42A-004
Service Bulletin/Repair Instructions
This is a Technical Service Bulletin that was sent to dealers. The bulletin updates the Body section of the affected Service Manuals to add the type of the hood latch mounting bolt and to correct the tightening torque for the hood.
TIN-18-00-011
Service Bulletin/Repair Instructions
This is a Technical Information Notice sent to dealers. The notice informs dealers that two questionnaire forms have been made available on Mitsubishi Dealer Link (MDL). The questionnaires are to identify how two frequent repairs (loss of Key Fob registration and tire/wheel imbalance) are happening. Mitsubishi Motors North America (MMNA) is requesting dealers to complete the appropriate questionnaire during the customer interview process.
CustomerLetterSC
Service Bulletin/Repair Instructions
This is a letter sent out to customers, informing them of the sub-BMU reprogramming Service Campaign.
ATIN18SC001A
Service Bulletin/Repair Instructions
This is an Advance Technical Information Notice sent to dealers, to inform them of a sub-BMU reprogramming Service Campaign.
SC18001
Service Bulletin/Repair Instructions
This is a Service Campaign Bulletin sent to dealers. This bulletin supersedes TSB-18-54-005, issued July, 2018. The bulletin informs dealers that updated software for the sub-BMU was released to address the additional DTC P0AA9 (Leak Sensor Detection Circuit.) The bulletin also revises the production date of affected vehicles, software, data and warranty information.
TIN1854004REV
Service Bulletin/Repair Instructions
This is a Technical Information Notice sent to dealers. The bulletin informs them the communication problem described in TIN-18-54-004 has been resolved with MEDIC Update 558, released on October 4, 2018. The update deployed the latest software database version SEW18061-02.
TIN1854004
Service Bulletin/Repair Instructions
This is a Technical Information Notice sent to dealers. The notice informs dealers that a communication problem may exist with the software update that was released with TSB-18-54-005, back in July 2018. Dealers are instructed to refrain from performing that software update until further notice.
TT218
Service Bulletin/Repair Instructions
This is a service newsletter (Tech Talk) that was sent out to dealers.
TSB-15-54-004
Service Bulletin/Repair Instructions
This TSB contains troubleshooting steps for diagnosis of various customer complaints relating to the audio system speakers in Mitsubishi vehicles equipped with original equipment audio components.
TT217
Service Bulletin/Repair Instructions
This is a service newsletter (Tech Talk) that was sent out to dealers.
TT195
Service Bulletin/Repair Instructions
This is a service newsletter (Tech Talk) that was sent out to dealers.
TTIndex12
Service Bulletin/Repair Instructions
This is an index of Tech Talk newsletter articles released in 2012.
TT194
Service Bulletin/Repair Instructions
This is a service newsletter (Tech Talk) that was sent out to dealers.
TSB-13-42A-002
Service Bulletin/Repair Instructions
This Technical Service Bulletin updates the door adjustment procedure in the Body Section of the applicable service manuals.
TT193
Service Bulletin/Repair Instructions
This is a service newsletter (Tech Talk) that was sent out to dealers.
TT192
Service Bulletin/Repair Instructions
This is a service newsletter (Tech Talk) that was sent out to dealers.
TT191
Service Bulletin/Repair Instructions
This is a service newsletter (Tech Talk) that was sent out to dealers.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.