251030 Battery email
Other
A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
Vehicle report
2020 NEW FLYER XE35
Service bulletins
11 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSIB 25-07
Service Bulletin/Repair Instructions
This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenance manual. This Bulletin reminds operators that the inspection procedure is visual only and does not require retorque unless the witness marks indicate the fasteners have loosened.
TSIB 25-04
Service Bulletin/Repair Instructions
This Technical Service Information Bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ESS Battery Thermal Management System.
IST-60523
Service Bulletin/Repair Instructions
ITS was issued to correct the orientation of HV contactors. Incorrect orientation can lead to premature failure
TSIB 22-08
Service Bulletin/Repair Instructions
New Flyer has issued Technical Service Information Bulletin (TSIB) 22-08, providing for the application of silicone paste onto overhead charging rails to inhibit water from collecting on the rails
ITS58911
Service Bulletin/Repair Instructions
Technical Instruction describing how to retrofit new shock absorber dust covers, height sensor and harness assembly for optional leveling systems on 2 and 3 axle vehicles. (Supersedes ITS58860)
SMB189
Service Bulletin/Repair Instructions
Service Manual Bulletin - Update to high voltage safety procedures, specifically Lockout/Tagout, de-energizing and re-energizing procedures for both battery electric and fuel cell buses.
SMB186
Service Bulletin/Repair Instructions
Service Manual Bulletin providing revised, corrected or additional information for the Preventive Maintenance on buses specifically equipped with a Powerex direct drive air compressor.
SMB188
Service Bulletin/Repair Instructions
Service Manual Bulletin provides revised information for the Preventive Maintenance on specifically equipped vehicles with the Powerex belt driven air compressor.
SMB187
Service Bulletin/Repair Instructions
Service Manual Bulletin which stresses the need for safety when performing maintenance on the high voltage systems on your New Flyer vehicle.
SMB185
Service Bulletin/Repair Instructions
Service Manual Bulletin describing a modification to the lubrication procedure for the Energy Storage System (ESS) battery coolant filter replacement, during normal preventative maintenance schedule.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.