ITS61817
Service Bulletin/Repair Instructions
Software update to ABS battery systems to address isolation faults, HV contactor faults, and thermistor issues.
Vehicle report
2025 NEW FLYER XE40
Service bulletins
13 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
ITS61772
Service Bulletin/Repair Instructions
Instructions for uploading the latest software version. When the Voltage Regulator frequency on the PWM enable signal is not 500hz, the regulator can cause CAN errors on whatever CAN line it is installed onto, causing some programming procedures to fail.
ITS61748
Service Bulletin/Repair Instructions
Instructions for verifying/correcting torque on front destination sign mounting hardware installed on certain buses.
ITS61724
Service Bulletin/Repair Instructions
Instructions to update the ABS Battery system to the latest software version.
ITS61642
Service Bulletin/Repair Instructions
Instructions to install drain holes in the curbside charge box cover to prevent moisture build-up.
ITS61591
Service Bulletin/Repair Instructions
Instructions to verify steering column shaft collar pinch bolt installation.
ITS61549
Service Bulletin/Repair Instructions
Instructions to change desiccant cartridges, drain air tanks, blow dry air through the system, and check for moisture in brake valves.
ITS61489
Service Bulletin/Repair Instructions
Instructions to update V2 traction inverters with new bootloader.
ITS61496
Service Bulletin/Repair Instructions
Instructions to inspect wheelchair restraints from Q'STRAINT per their recall 25E063 to determine if affected product reached New Flyer.
251030 Battery email
Other
A consumer notification indicating one of New Flyer's battery suppliers is exiting the market.
TSIB 25-07
Service Bulletin/Repair Instructions
This Bulletin is being issued due to New Flyer & MCI have received reports that customers are re-torquing high-voltage (HV) connections during preventative maintenance inspections as outlined in the Preventive Maintenance section of the Service or Maintenance manual. This Bulletin reminds operators that the inspection procedure is visual only and does not require retorque unless the witness marks indicate the fasteners have loosened.
ITS61338
Service Bulletin/Repair Instructions
Instructions to Service for an update to the HV DC charge box contactors to replace the existing GIGAVAC with new RINCON contactor.
TSIB 25-04
Service Bulletin/Repair Instructions
This Technical Service Information Bulletin has been issued to remind customers that fill pressure must not exceed 25 psi to avoid injury or damage components during filling and deaeration of the ESS Battery Thermal Management System.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.