Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB466Amended
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16â bolts to 19 ft. lbs. and all 3/8â bolts to 33 ft. lbs.
TSB472Amended
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16" bolts to 19 ft. lbs. and all 3/8" bolts to 33 ft. lbs.
PIB 538
Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488) blow the 10 amp water pump fuse.
PIB 529
This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. This issue often creates difficulty when locking or unlocking the compartment door using the key and is only relevant on 2016 to early 2019 model year coaches equipped with power baggage locks.
TSB 486 Amended
Newmar and MCD shade have determined that certain 2016 and 2017 Dutch Star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 Ventana coaches (4311 floorplan only) may experience remote-controlled power shade failures. MCD has created the attached troubleshooting instructions to diagnose the 14-channel remote and remote motors. If the original remote-controlled motor(s) failed and currently need replacing, the motors and remote(s) will be replaced with a 15-channel remote, new remote control motors, and a two-channel bedroom remote. The driver side ?Sway Shade? will also be replaced as a complete shade. Replace the bezel in the wall to ensure the proper fit of the new 15-channel remote.
RSB 506
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ATS) that was not properly tightened. If the power connection is loose, it may result in a buildup of heat at the connection, which may increase the risk of fire causing injury and/or damage to property.
PIB 495
Daimler Trucks North America LLC, on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation, has issued field service campaign SF546AB. In response, Newmar is publishing PIB 495. Issue: On certain coaches, a check valve is missing on the auxiliary air tank, causing the tag axle steer tires to remain in a turned position when stopping the vehicle during a turn and shifting into reverse. In addition, some of these vehicles also require an air line retrofit.
PIB 494
If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH pump assembly.
TSB 493
Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no longer match the engine ECU odometer value.
RSB 488
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA# 17V 451). In response, Newmar has filed recall NHTSA# 17V 497 and TC# 2017-389. Issue: On certain motorhomes built on Freightliner XCR chassis, a battery cable mounting bracket may not have been installed at the plant per installation drawings. If improperly routed and clipped, the battery cable may be in close proximity to the frame rail. This may cause rubbing or shorting of the cable and may increase the risk of a fire.
16V041
Mailing second notice on not corrected customer letters on NHTSA Recall:Newmar Corporation has decided a defect relating to motor vehicle safety exists in specific motor homes. In response to notification from Freightliner Custom Chassis Corporation, an incorrect front tire inflation level is shown on their provided ?Incomplete Vehicle Label. NHTSA# 16V 041, TC # 2016-034 Issue: Inflation of the tire beyond the manufacturer?s maximum pressure rating may increase the risk of a crash, resulting in injury and/or damage to property.
RSB486
Newmar and MCD shade have determined that certain 2016 and 2017 Dutch Star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 Ventana coaches (4311 floorplan only) may experience remote-controlled power shade failures. MCD has created the attached troubleshooting instructions to diagnose the 14-channel remote and remote motors. If the original remote-controlled motor(s) have failed, the motors and remote(s) will be replaced with a 15-channel remote, new remote control motors, and a two-channel bedroom remote. The driver side ?Sway Shade? will also be replaced as a complete shade.
RSB483
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the ON position. If the ignition is on and the remote night shade button is pressed, the night shades may lower, blocking the side views from the driver. This may increase the risk of a crash, which may cause injury and/or property damage.
RSB485
Freightliner Custom Chassis Corporation, has initiated Field Service Campaign SF536A to modify specific Freightliner Custom Chassis X-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured March 21, 2016, through January 2, 2017. In response, Newmar Corporation published TSB 485 to inform our dealers and customers. Issue: On some vehicles, the windshield wiper intermittent delay function is incorrectly set to a fixed delay.
RSB 477
Spartan Motors USA, Inc. has decided that a defect relating to motor vehicle safety exists in specific motor homes built on Spartan chassis. In response, Newmar Corporation is publishing the following recall: NHTSA #17V 195 TC #2017-162. Issue: On certain motorhomes, the ball joints on the independent front suspension may be loose. If not detected, the loose ball joints could separate over time. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property.
PIB 478
This PIB has been created to note the work instructions contained within the Newgle site for installing a super structure to reinforce an HWH slideout wall.
RSB 467
Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #: 16V809). In response, Newmar has filed recall NHTSA #: 16V826 and TC #: 2016-559. On the affected motorhomes, a rubber-coated braided power steering hose may have inadequate clearance to the starter power stud due to incorrect routing. The power steering hose may rub against the stud on the starter motor, which may cause an electrical arc and a power steering fluid leak. A power steering leak in the presence of an electrical arc may increase the risk of fire or may require additional steering effort, increasing the risk of a crash.
RSB 468
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA# 16V 773 TC# 2016-523 Issue: On certain motorhomes, the wardrobe slide out motor may have been installed without a brake. If the motor does not have a brake installed, the slideout could move, increasing the risk of an injury and/or property damage.
TSB 466
NEWMAR CORPORATION HAS DISCOVERED THAT THE SLIDEOUT MOTOR MOUNTING BOLTS ON CERTAIN MOTOR HOMES MAY HAVE BEEN UNDER-TORQUED. ISSUE: LOOSE MOUNTING BOLTS MAY CAUSE NOISE, AND MAY RESULT IN DAMAGE TO THE SLIDEOUT MOTOR HOUSING.
RSB 456
DAIMLER TRUCKS NORTH AMERICA HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES BUILT ON FREIGHTLINER CHASSIS AND IN RESPONSE NEWMAR IS PUBLISHING RECALL NHTSA# 16V 478 TC# 2016-325. ON CERTAIN MOTORHOMES, WHEN THE THROTTLE PEDAL IS RELEASED, THE ASSOCIATED PEDAL SENSOR MAY NOT RETURN TO ZERO, CAUSING THE ENGINE BRAKE TO POTENTIALLY NOT ACTIVATE AS EXPECTED. A SUDDEN LOSS OF AN ENGINE BRAKE, WITHOUT WARNING ON A MOTORHOME, MAY LEAD TO A REDUCED BRAKE CAPACITY POTENTIALLY INCREASING THE RISK OF A VEHICLE CRASH.
PIB 458
2016 COACHES WITHIN THE MODELS LISTED MAY EXEMPLIFY A TAG AXLE OUT OF ALIGNMENT. THIS MAY CAUSE PREMATURE TAG AXLE TIRE WEAR. THIS COMMUNICATION INCLUDES LIST OF COACHES POSSIBLY AFFECTED, INSTRUCTIONS TO VERIFY IF ALIGNMENT IS NEEDED AND INSTRUCTIONS TO PERFORM ALIGNMENT.
TSB 455
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTORHOMES BUILT ON FREIGHTLINER CHASSIS. THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO US BY DAIMLER TRUCKS NORTH AMERICA. NHTSA RECALL# 16V 414, TC#2016-288 ON CERTAIN MOTORHOMES, AN INCORRECT SPACER MAY HAVE BEEN INSTALLED ON THE STEERING GEARS MOUNTED ON THE FRONT AXLE OF THE AFFECTED VEHICLES. THIS MAY POTENTIALLY RESULT IN WEAR OVER TIME LEADING TO A LOSS OF THE MECHANICAL CONNECTION BETWEEN THE STEERING WHEEL AND FRONT AXLE WHEELS. IF THIS HAPPENS, LOSS OF STEERING CONTROL MAY OCCUR, INCREASING THE RISK OF A VEHICLE CRASH.
TSB 449A
NEWMAR CORPORATION HAS DECIDED A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. IN RESPONSE TO NOTIFICATION FROM FREIGHTLINER CUSTOM CHASSIS CORPORATION, AN INCORRECT FRONT TIRE INFLATION LEVEL IS SHOWN ON THEIR PROVIDED INCOMPLETE VEHICLE LABEL. NHTSA# 16V 041, TC # 2016-034 INFLATION OF THE TIRE BEYOND THE MANUFACTURERS MAXIMUM PRESSURE RATING MAY INCREASE THE RISK OF A CRASH, RESULTING IN INJURY AND/OR DAMAGE TO PROPERTY.
TSB 443
FLEXSTEEL HAS INFORMED NEWMAR CORPORATION THAT A KIT NEEDS TO BE INSTALLED ON BI-FOLD PULL OUT SOFA SLEEPERS (SSCS) TO PREVENT RETENTION CABLES FROM GETTING PINCHED IN THE HINGE. IF A CABLE GETS PINCHED IN THE HINGE, DAMAGE MAY OCCUR TO THE SOFA CABLE. IF BOTH CABLES ARE DETACHED, BROKEN, OR DEFECTIVE, AND ONLY ONE PERSON IS ON THE BED LYING CLOSEST TO THE SOFA BACK/WALL OF THE COACH, THE UNIT MAY PIVOT AND POTENTIALLY PLACE THE OCCUPANT ON THE FLOOR OR BETWEEN THE BED AND THE BACK OF THE SOFA.
TSB 428R
THIS TSB IS CREATED TO NOTIFY DEALERS OF A CHANGE ITC MADE TO THE LEAD SOLDER IN THE RECESSED LIGHTING TO MAKE IT MORE ENVIRONMENTALLY-FRIENDLY. THIS CHANGE CAUSED AN ISSUE IN ITCS LED RECESSED LIGHTS WITH A MANUFACTURED DATE CODES IN THE RANGE OF NOVEMBER 2014 TO MARCH 2015. LIGHTS MAY PREMATURELY QUIT WORKING OR ONLY HAVE A PORTION OF LEDS WORKING WITHIN EACH LIGHT FIXTURE.
TSB 442
NEWMAR HAS DETERMINED THAT A CONDITION EXISTS THAT MAY ALLOW WATER TO ENTER THE COACH FROM THE WHEEL WELL AREA WHILE DRIVING IN WET CONDITIONS. POSSIBLE WATER INTRUSION AROUND THE LIFT CYLINDER ON THE FULL WALL HYDRAULIC SLIDEOUT.
TSB 436
Newmar Corp. has decided some 2016 motorhomes equipped with a HWH Hydraulic Full Wall Slideout may have been shipped with low fluid level in HWH hydraulic system. This TSB only applies to units with a hydraulic Slideout system built prior to 9/14/2015. If there is not enough fluid in the reservoir tank; the HWH slide system (when activated) will draw in air with the fluid and cause uneven pressure on the HWH chain/bracket while opening and closing the slide. This could cause the chain/bracket to loosen over time.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.