Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
TSB466Amended
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16â bolts to 19 ft. lbs. and all 3/8â bolts to 33 ft. lbs.
TSB472Amended
Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16" bolts to 19 ft. lbs. and all 3/8" bolts to 33 ft. lbs.
PIB 538
Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488) blow the 10 amp water pump fuse.
PIB 495
Daimler Trucks North America LLC, on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation, has issued field service campaign SF546AB. In response, Newmar is publishing PIB 495. Issue: On certain coaches, a check valve is missing on the auxiliary air tank, causing the tag axle steer tires to remain in a turned position when stopping the vehicle during a turn and shifting into reverse. In addition, some of these vehicles also require an air line retrofit.
PIB 494
If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH pump assembly.
TSB 493
Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no longer match the engine ECU odometer value.
15V808
Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. Issue: Certain motorhomes may have a defective refrigerator travel latch that may activate without the user?s knowledge when the doors are closed. If the latch locks the door shut, the refrigerator cannot be opened from the inside. This could potentially cause entrapment/injury to an individual. This only applies to French door style refrigerators with a specific travel latch. Attached is a list of specific coaches affected.
15V803
Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect which relates to motor vehicle safety exists in specific motor homes. NHTSA# 15V 803, TC# 2015- 562 Issue: On certain motorhomes, the cargo door lock actuator on the baggage doors could overheat due to a faulty keyless entry module configuration. If operated with a battery voltage below 9.5 VDC, the actuator could chatter, overheat and melt along with a portion of the inner door material which would increase the risk of fire causing injury and/or damage to property.
RSB482
Spartan Motors has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis. In response, Newmar is issuing recall NHTSA# 17v 378 and TC#2017-304. On certain motorhomes, the retaining ring on the starter shaft may break without warning, allowing the shaft to extend beyond the starter motor. The motor may continue to be energized and overheat, or eventually be subjected to an over-current condition. Overheating or an over-current condition may increase the risk of a fire.
RSB 477
Spartan Motors USA, Inc. has decided that a defect relating to motor vehicle safety exists in specific motor homes built on Spartan chassis. In response, Newmar Corporation is publishing the following recall: NHTSA #17V 195 TC #2017-162. Issue: On certain motorhomes, the ball joints on the independent front suspension may be loose. If not detected, the loose ball joints could separate over time. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property.
TSB 466
NEWMAR CORPORATION HAS DISCOVERED THAT THE SLIDEOUT MOTOR MOUNTING BOLTS ON CERTAIN MOTOR HOMES MAY HAVE BEEN UNDER-TORQUED. ISSUE: LOOSE MOUNTING BOLTS MAY CAUSE NOISE, AND MAY RESULT IN DAMAGE TO THE SLIDEOUT MOTOR HOUSING.
RSB 460
SPARTAN MOTORS HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES BUILT ON SPARTAN CHASSIS AND IN RESPONSE NEWMAR IS PUBLISHING RECALL NHTSA# 16V 501 TC# 2016-342. ON CERTAIN MOTORHOMES, THE EXHAUST FLEX TUBE MAY BE MISALIGNED CAUSING THE POTENTIAL FOR THE FLEX TUBE TO TEAR. IF THE EXHAUST TUBE TEARS, HOT EXHAUST GAS COULD BLOW AGAINST OTHER COMPONENTS OR MATERIALS. IF EXHAUST GAS TEMPERATURES EXCEED THE FLASH POINT OF OTHER MATERIAL OR COMPONENTS, IT COULD INCREASE THE RISK OF FIRE CAUSING INJURY AND/OR DAMAGE TO PROPERTY. THIS MAY OCCUR WITHOUT WARNING.
TSB 453
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTORHOMES BUILT ON FREIGHTLINER CHASSIS. THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO NEWMAR BY DAIMLER TRUCKS NORTH AMERICA. NHTSA #16V 280, TC# 2016-304 ON CERTAIN MOTORHOMES BUILT ON FREIGHTLINER CHASSIS, THE POWER STEERING FLUID TEMPERATURE MAY EXCEED THE HOSE MATERIAL RATING ON CERTAIN REAR ENGINE CHASSIS BUILT WITH SPECIFIC 18K AND 20K FRONT AXLES USED IN MOTORHOMES APPLICATIONS. THE FAILURE MODE ON THESE SYSTEMS MAY RESULT IN LOSS OF POWER STEERING DURING LOW-SPEED DRIVING CONDITIONS. SUDDEN LOSS OF STEERING ASSIST ON THIS VEHICLE WITHOUT WARNING, INCREASING THE RISK OF A CRASH CAUSING INJURY AND/OR PROPERTY DAMAGE.
TSB 454
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTORHOMES. THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO US BY DAIMLER TRUCKS NORTH AMERICA LLC. NHTSA#16V 252, TC#2016-205 ON CERTAIN FREIGHTLINER BRAND MOTORHOME CHASSIS BUILT WITH A HEAVIER ADJUSTABLE FOOT PEDAL, THE BRAKE ACTIVATION SIGNAL TO CERTAIN TOWED DEVICES MAY NOT DEACTIVATE WHEN THE MOTORHOME SERVICE BRAKES ARE RELEASED. IF THE BRAKE ACTIVATION SIGNAL TO A TOWED DEVICE REMAINS ACTIVE WHEN THE MOTORHOME CHASSIS SERVICE BRAKES ARE RELEASED, THE BRAKES ON A TOWED DEVICE MAY REMAIN ENGAGED DEPENDING ON THE BRAKE CONFIGURATION OF THE TRAILER. A TOWED DEVICE WITH INCORRECTLY OPERATING BRAKES COULD INCREASE THE RISK OF A CRASH.
PIB 448
INFORMATION HOW TO REGROUND SHADES IF THEY JUMP WHEN OPERATING ALL SHADES.
TSB 428R
THIS TSB IS CREATED TO NOTIFY DEALERS OF A CHANGE ITC MADE TO THE LEAD SOLDER IN THE RECESSED LIGHTING TO MAKE IT MORE ENVIRONMENTALLY-FRIENDLY. THIS CHANGE CAUSED AN ISSUE IN ITCS LED RECESSED LIGHTS WITH A MANUFACTURED DATE CODES IN THE RANGE OF NOVEMBER 2014 TO MARCH 2015. LIGHTS MAY PREMATURELY QUIT WORKING OR ONLY HAVE A PORTION OF LEDS WORKING WITHIN EACH LIGHT FIXTURE.
PIB 433
This PIB has been created to inform Newmar dealers that power lock actuators for baggage doors (part # 66214 and part # 123822) are now obsolete. The new part (# 024193) is a replacement for both of the obsolete parts and will mount the same way. The wire connections have changed from a plug to two barrel connectors. The barrel connectors may be used or cut off to install with spade terminals, which allows wires to be reversed easily.
TSB 427
Spartan Motors Chassis, Inc. has decided a defect which relates to motor vehicle safety exists in certain motor home chassis. Newmar has provided the list of coaches affected by this Spartan Recall. NHTSA # 15V 492 TC# 2015-345. The control module for the air suspension may experience a loss of power resulting in the air suspension not being able to achieve ride height. If the ride height of the suspension is less than specified ride height, negative impact to roll steer could occur. This could cause the vehicle to be difficult to control and increase the risk of a crash. This could occur without warning.
TSB 419
Spartan Motors Chassis, Inc. has decided that a defect which relates to motor vehicle safety exists in certain K3 model motor home chassis equipped with a tag axle suspension supplied by Reyco Granning. Issue: The tag axle suspension hangers may move allowing the tag axle assembly to shift off center without warning. Movement of the tag axle from center may result in poor vehicle handling. NHTSA # 15v-211, 15v-375, TC# 2015-180
TSB 420
Freightliner SS# 468987 Brake Lights Stay Illuminated on RV Chassis Applicable Vehicles: Certain Newmar Units built on Freightliner RV Chassis with Adjustable Pedals Only, Built prior to June 1st 2015 Symptoms: Cruise control intermittently does not engage or brake lights staying on after brake pedal is released. Note: This Service solution was implemented before the Recall (FL704A, Freightliner NHTSA # 16V 204) for the brake return spring. The brake return spring recall supersedes this service solution.
TSB 421
Spartan Motors Chassis, Inc. has released a Recall Spartan NHTSA # 15V-388, TC # 2015 283. Certain 2015- 2016 model units on Spartan K3 Chassis are affected. Fasteners that attach the stay rod to the rear drive axle may not have been installed with thread locker or tightened in the correct sequence. The fasteners may loosen and the stay rod could disconnect from the rear drive axle allowing the rear axle to move freely in certain directions. This could cause loss of vehicle control which may increase the risk of a crash. The loosening of the fasteners may occur without warning.
PIB 41
This PIB created to inform our dealers. To perform changes to base line tire pressure settings, change tire locations, program for a new tire sensor or program a new Valor Canbus Transceiver Module. You will need this tool. Valor smart tool is available through Newmar Parts Department.
TSB 418
Certain Newmar units are equipped with Automotion shades. Attached is information you will need. This will apply when replacing the (old) 5 wire shade motors or changing complete shade when existing (old) shade is 5 wire and new shade motors are 3 wire. When installing the new 3 wire shades or motors you will need a Programmer. Instructions for the Programmer are included.
TSB 423
Xite Solutions TSB # 03-2015-001 The XSG2NA-X2 In Dash Infotainment Radio may enter into a reset cycle do to a possible high temperature protection. To identify the condition and affected product, the display screen will briefly turn white then begin to restart. This cycle may continue until temperatures lower in the dash cavity space. Note The temperatures of the head unit do not pose further risk to damage of the device, vehicle or components.
TSB 413
Newmar Corporation has decided that a defect which relates to motor vehicle safety exists in certain model year 2015 Essex motor homes equipped with Spartan Motors Inc. steering slip shafts used on K3 chassis with IFS2000S2 suspension. The steering column may have inadequate spline engagement at the steering gear. This could lead to wear and potentially result in the steering shaft becoming disconnected or slipping, causing a loss of steering control and increase the risk of a crash causing injury and/or damage to property. NHTSA# 15V-062, TC# 2015-012
TSB 416
Newmar Corporation has decided that a defect which relates to motor vehicle safety exists in specific motor homes. AM Equipment Frameless style windshield wiper blades P/N 302-2320 supplied for Newmar coaches may separate from wiper arm connector when wiper system is operated at the high speed setting. If the wiper system fails, the operator will have reduced visibility which could result in a crash. NHTSA # 15V-149 TC # 2015-108
TSB 411
NEWMAR CORPORATION HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2014-2015 ESSEX MOTORHOMES. THE AFFECTED MOTORHOMES BUILT ON FREIGHTLINER CHASSIS, WERE EQUIPPED WITH A JACK MOUNTING BRACKET THAT MAY BE ATTACHED TOO CLOSE TO THE REAR AIRBAG. THIS COULD DAMAGE THE SUSPENSION AIRBAG OVER TIME, POTENTIALLY RESULTING IN AN AIR LEAK AND SUSPENSION COLLAPSE. THIS COULD AFFECT VEHICLE HANDLING, INCREASING THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. NHTSA# 14V620, TC# 2014-372
PIB 37
PRODUCT INFORMATION: EXPLANATION FOR SLIDEOUT ROLLER PADS. THESE SLIDEOUT ROLLER PADS ARE MEANT TO HELP PROTECT FLOORS FROM SLIDEOUT ROLLER MARKS DURING TRANSIT. NO
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.