25V 431
Service Campaign
On certain motorhomes, the baggage door skins may come loose from the door frame perimeter, possibly allowing the skin to separate completely from the door frame.
Vehicle report
2018 NEWMAR KING AIRE
Service bulletins
28 bulletinsTechnical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
19V 610
Service Bulletin/Repair Instructions
On certain motorhomes, the bedroom fascia header has the potential to fall unexpectedly on top of the bed mattress.
19V 257
Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect, which relates to motor vehicle safety, exists in specific motorhomes with the WiFi Ranger option and a specific power supply.
PIB 541
Service Bulletin/Repair Instructions
Some coaches equipped with both the SilverLeaf system and a TRC transfer switch (model 40350RVC-40350RVC3) may receive a warning on the SilverLeaf touchscreen that reads âtransfer switch 0-0 failure unknown.â This is a false warning caused by the TRC transfer switch program code.
PIB 539
Service Bulletin/Repair Instructions
The driver console USB port to the Xite G3 system may not function properly when plugged into the USB dongle on the Xite G3 system.
PIB 538
Service Bulletin/Repair Instructions
Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488) blow the 10 amp water pump fuse.
PIB 527
Service Bulletin/Repair Instructions
If a customer complains about their satellite, this product improvement bulletin may be helpful. This will only apply to coaches equipped with an HDMI/ CAT6 splitter AND the customer has installed a Geni-type satellite receiver. In this scenario, the customer may have issues trying to select satellite stations that toggle between high definition (HD) and standard definition.
RSB 528
Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA 18V 518, TC# 2018-413. Issue: On certain motorhomes, the latch on the entry door may not engage properly. This may allow the door to open unexpectedly while the vehicle is in transit, increasing the risk of injury.
RSB 526
Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA # 18V 438, TC# 2018-349 Issue: After the battery disconnect is turned on, the slideout controller may cause the slideouts to extend or retract without warning. This could increase the risk of injury and/or damage to property. This condition can only occur with the battery disconnect on and the ignition key in the off/accessory position.
PIB 529
Service Bulletin/Repair Instructions
This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. This issue often creates difficulty when locking or unlocking the compartment door using the key and is only relevant on 2016 to early 2019 model year coaches equipped with power baggage locks.
RSB 522
Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA 18V 387 TC 2018-303 Issue: On certain motorhomes, the windshield wiper arms may have been manufactured incorrectly. This may reduce the driver?s visibility under certain conditions and increase the risk of a crash and/or property damage.
TSB 525
Service Bulletin/Repair Instructions
Newmar has determined that the Bose 300 sound bar may come loose from the mounting brackets.
RSB 519
Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Recall NHTSA 18V 236, TC 2018-182. On certain motorhomes, there may be loose electrical connections in the breaker box that were not properly tightened. A loose power connection may cause a buildup of heat at the connection, potentially increasing the risk of overheating or a fire causing injury and/or damage to property.
PIB 511
Service Bulletin/Repair Instructions
Certain Dash Xite Radio USB Inputs may have been spliced without the shield of the cable properly attached. If affected, the USB ports may not be active as the USB input to the Xite Infotainment center. The affected USB input is normally located on the driver side console
TSB 518
Service Bulletin/Repair Instructions
Spartan Motors USA, Inc. has provided CSB18-560-001 documentation to Newmar regarding certain 2018 King Aire and Essex coaches with possible unintended warnings or messages displaying on the digital dash. Newmar is publishing this TSB to help inform our dealers and customers.
RSB 506
Service Bulletin/Repair Instructions
Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ATS) that was not properly tightened. If the power connection is loose, it may result in a buildup of heat at the connection, which may increase the risk of fire causing injury and/or damage to property.
PIB 499 Amended
Service Bulletin/Repair Instructions
KIB push-button compartment door lock modules on 2018 King Aire coaches may have a software glitch that may cause some modules to fail to automatically acquire their network ID when installed. When operating a compartment door push button, this scenario could potentially cause two different doors to open instead of just one. The ID issue should have only occurred when the module was installed for the first time during production. Coaches configured correctly during production (and operational when shipped) will continue to operate correctly and do not need updated. Coaches built after production unit #530451 have had the software update completed and should not have any ID configuration issues during the installation process.
TSB 490
Service Bulletin/Repair Instructions
Newmar has decided to install an override switch for the HWH step to provide a way to operate the step from inside the coach in the event of a sensor or door switch failure. In the event of a step failure, the person(s) inside the coach would have a large gap between the door threshold and the ground. The person(s) may have to exit via the large gap or the emergency exit door to get out of the coach.
TSB 498
Service Bulletin/Repair Instructions
Newmar has decided to incorporate a system reset switch for coaches equipped with HWH hydraulic entrance steps. The switch has been added to the front overhead cabinet during production on later 2018 models. If the HWH system fails to operate the pump assembly when using the leveling system touchpad, slideout switches, or the entrance step, this reset switch will provide the coach owner with a more convenient location for resetting the HWH system. This will eliminate the need to pull the F-11 fuse or exit the coach to turn off the chassis disconnect in the event of a system lockout. Issue: In the event of a step failure, the person(s) inside the coach would have a large gap between the door threshold and the ground. The person(s) may have to exit via the large gap or the emergency exit door to get out of the coach.
TSB 500
Service Bulletin/Repair Instructions
Newmar has determined that the push button switches used during early production of the 2018 King Aire coaches have experienced a high failure rate in the field. The replacement switch is more robust than the previous version. Issue: The original switch installed during earlier production may fail.
PIB 499
Service Bulletin/Repair Instructions
KIB push-button compartment door lock modules on 2018 King Aire coaches may have a software glitch that may cause some modules to fail to automatically acquire their network ID when installed.
PIB 496
Service Bulletin/Repair Instructions
This Product Information Bulletin?s purpose is to inform technicians that when working on the 2018 New Aire HVAC system, there is an extra zone thermostat sensor installed in the driver?s side slideout. It is often located in the rear overhead cabinet on coaches built prior to 9/15/17.
PIB 494
Service Bulletin/Repair Instructions
If the coach's HWH leveling system has intermittent issues when operating, check for corrosion or loose mounting bolts. Torque the mounting bolts (if needed) to 30 ft. pounds. A ground cable may also be installed to improve the overall grounding of the HWH pump assembly.
TSB 491
Service Bulletin/Repair Instructions
SilverLeaf has determined that, in some cases, the TM102 Coach Management module (between version 3.38 and 3.42) may not communicate with the engine computer using the 500k baud rate. In response, Newmar has issued TSB 491. Issue: During coach startup, the TM102 Coach Management module may crash the 500k data bus.
TSB 492
Service Bulletin/Repair Instructions
Newmar changed the breaker box wiring and updated the SilverLeaf TM250 Load Management Module to help balance the electrical loads in 2018 New Aire Diesel Pusher coaches. Some coaches may have been shipped without the change being performed. This is not a safety issue; however, making the updates will enhance the coach?s electrical performance when operating high amperage loads.
RSB487
Service Bulletin/Repair Instructions
Riverpark, Inc. has recently discovered an issue with some of their SD cards that may make the dash radio freeze, run slow, and/or reboot. After testing, Riverpark believes that some of the Kingston SD cards were defective from the factory. In response to their findings, Newmar Corporation is issuing TSB 487 to inform dealers and service personnel of the defective parts. Issue: When the SD card plays in the Xite Infotainment Center, it loses communication after a period of time (typically 7-10 minutes). The system becomes sluggish and tries to re-boot continuously. This is partly due to the inability to read the cards information quickly enough, causing the radio?s CPU to ?max out,? resulting in the previously described freezing and rebooting symptoms.
RSB484
Service Bulletin/Repair Instructions
Spartan Motors has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Spartan chassis. In response, Newmar is issuing recall NHTSA # 17v 413. Issue: On certain motorhomes, the drive gear on the fuel pump may spin loose on the drive shaft, resulting in loss of pumping function. If this occurs, the engine may stall without warning and cannot be restarted. An unexpected engine stall without the ability to restart may increase the risk of a crash.
RSB 477
Service Bulletin/Repair Instructions
Spartan Motors USA, Inc. has decided that a defect relating to motor vehicle safety exists in specific motor homes built on Spartan chassis. In response, Newmar Corporation is publishing the following recall: NHTSA #17V 195 TC #2017-162. Issue: On certain motorhomes, the ball joints on the independent front suspension may be loose. If not detected, the loose ball joints could separate over time. This could affect vehicle handling and increase the risk of a crash causing injury and/or damage to property.
Reading this report
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.