Vehicle report

2015 NEWMAR VENTANA

Service bulletins

18 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

TSB466Amended

Service Bulletin/Repair Instructions

Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16” bolts to 19 ft. lbs. and all 3/8” bolts to 33 ft. lbs.

TSB472Amended

Service Bulletin/Repair Instructions

Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16" bolts to 19 ft. lbs. and all 3/8" bolts to 33 ft. lbs.

PIB 538

Service Bulletin/Repair Instructions

Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488) blow the 10 amp water pump fuse.

PIB 495

Service Bulletin/Repair Instructions

Daimler Trucks North America LLC, on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation, has issued field service campaign SF546AB. In response, Newmar is publishing PIB 495. Issue: On certain coaches, a check valve is missing on the auxiliary air tank, causing the tag axle steer tires to remain in a turned position when stopping the vehicle during a turn and shifting into reverse. In addition, some of these vehicles also require an air line retrofit.

TSB 493

Service Bulletin/Repair Instructions

Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no longer match the engine ECU odometer value.

TSB 479

Service Bulletin/Repair Instructions

Newmar Corporation has decided that certain coaches built on a Freightliner chassis and equipped with Equalizer leveling jacks may have air bags that do not inflate correctly during jack retraction, which could cause air depletion from the air bags. Issue: Equalizer recommends starting the coach and allowing the chassis air pressure to build before pressing the ?All Retract? button to ensure adequate air supply to the chassis air valves. Failure to start the engine and pressurize the air system may contribute to the improper inflation of the air suspension system. Do not drive the unit without the air suspension system fully inflated. If for any reason the suspension is deflated, operate the ?All Retract? function on the jack panel while the coach is parked with the air tanks at full pressure.

15V808

Service Bulletin/Repair Instructions

Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motor homes. Issue: Certain motorhomes may have a defective refrigerator travel latch that may activate without the user?s knowledge when the doors are closed. If the latch locks the door shut, the refrigerator cannot be opened from the inside. This could potentially cause entrapment/injury to an individual. This only applies to French door style refrigerators with a specific travel latch. Attached is a list of specific coaches affected.

15V803

Service Bulletin/Repair Instructions

Mailing second notice on not corrected customer letters on NHTSA Recall: Newmar Corporation has decided that a defect which relates to motor vehicle safety exists in specific motor homes. NHTSA# 15V 803, TC# 2015- 562 Issue: On certain motorhomes, the cargo door lock actuator on the baggage doors could overheat due to a faulty keyless entry module configuration. If operated with a battery voltage below 9.5 VDC, the actuator could chatter, overheat and melt along with a portion of the inner door material which would increase the risk of fire causing injury and/or damage to property.

RSB483

Service Bulletin/Repair Instructions

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the ON position. If the ignition is on and the remote night shade button is pressed, the night shades may lower, blocking the side views from the driver. This may increase the risk of a crash, which may cause injury and/or property damage.

TSB 466

Service Bulletin/Repair Instructions

NEWMAR CORPORATION HAS DISCOVERED THAT THE SLIDEOUT MOTOR MOUNTING BOLTS ON CERTAIN MOTOR HOMES MAY HAVE BEEN UNDER-TORQUED. ISSUE: LOOSE MOUNTING BOLTS MAY CAUSE NOISE, AND MAY RESULT IN DAMAGE TO THE SLIDEOUT MOTOR HOUSING.

TSB 452

Service Bulletin/Repair Instructions

NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTORHOMES BUILT ON FREIGHTLINER CHASSIS. THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO NEWMAR BY DAIMLER TRUCKS NORTH AMERICA. NHTSA#16V 270, TC# 2016-262 ON CERTAIN MOTORHOMES, THE FRONT SWAY BAR MOUNTING BRACKET MAY NOT FIT ON THE AXLE MOUNTING SURFACE CORRECTLY. THIS COULD CAUSE THE MOUNTING BOLTS TO BEND OR BECOME LOOSE, WHICH COULD RESULT IN THE SWAY BAR POSSIBLY DETACHING, POTENTIALLY AFFECTING VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH CAUSING INJURY AND/OR PROPERTY DAMAGE.

TSB 428R

Service Bulletin/Repair Instructions

THIS TSB IS CREATED TO NOTIFY DEALERS OF A CHANGE ITC MADE TO THE LEAD SOLDER IN THE RECESSED LIGHTING TO MAKE IT MORE ENVIRONMENTALLY-FRIENDLY. THIS CHANGE CAUSED AN ISSUE IN ITC’S LED RECESSED LIGHTS WITH A MANUFACTURED DATE CODES IN THE RANGE OF NOVEMBER 2014 TO MARCH 2015. LIGHTS MAY PREMATURELY QUIT WORKING OR ONLY HAVE A PORTION OF LED’S WORKING WITHIN EACH LIGHT FIXTURE.

TSB 447

Service Bulletin/Repair Instructions

NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. NHTSA#: 15V 803 TC#: 2015- 562 ON CERTAIN MOTORHOMES, THE CARGO DOOR LOCK ACTUATOR ON THE BAGGAGE DOORS COULD OVERHEAT DUE TO A FAULTY KEYLESS ENTRY MODULE CONFIGURATION. IF OPERATED WITH A BATTERY VOLTAGE BELOW 9.5V DC, THE ACTUATOR COULD CHATTER, CAUSING IT TO OVERHEAT AND MELT, ALONG WITH A PORTION OF THE INNER DOOR MATERIAL. THIS SCENARIO INCREASES THE RISK OF FIRE, WHICH MAY CAUSE PHYSICAL INJURY AND/OR DAMAGE TO PROPERTY.

TSB 441

Service Bulletin/Repair Instructions

NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. CERTAIN MOTORHOMES MAY HAVE A DEFECTIVE REFRIGERATOR TRAVEL LATCH THAT MAY ACTIVATE WITHOUT THE USER’S KNOWLEDGE WHEN THE DOORS ARE CLOSED. IF THE LATCH LOCKS THE DOOR SHUT, THE REFRIGERATOR CANNOT BE OPENED FROM THE INSIDE. THIS COULD POTENTIALLY CAUSE ENTRAPMENT/INJURY TO AN INDIVIDUAL. THIS ONLY APPLIES TO FRENCH DOOR STYLE REFRIGERATORS WITH A SPECIFIC TRAVEL LATCH. ATTACHED IS A LIST OF SPECIFIC COACHES AFFECTED.

PIB 433

Service Bulletin/Repair Instructions

This PIB has been created to inform Newmar dealers that power lock actuators for baggage doors (part # 66214 and part # 123822) are now obsolete. The new part (# 024193) is a replacement for both of the obsolete parts and will mount the same way. The wire connections have changed from a plug to two barrel connectors. The barrel connectors may be used or cut off to install with spade terminals, which allows wires to be reversed easily.

TSB 425

Service Bulletin/Repair Instructions

Non tag axle units may have improper ride height adjustment. Inspect and adjust as needed. Ride height adjusted at proper height will improve ride comfort.

TSB 422

Service Bulletin/Repair Instructions

Certain 2015 units, models have been built using the 5/8' crimp rings on the (2) heated water lines. The clamps used on the (2) heated water lines do not crimp lines on fittings adequately. This may result in the line separating, causing a water leak.

PIB 37

Service Bulletin/Repair Instructions

PRODUCT INFORMATION: EXPLANATION FOR SLIDEOUT ROLLER PADS. THESE SLIDEOUT ROLLER PADS ARE MEANT TO HELP PROTECT FLOORS FROM SLIDEOUT ROLLER MARKS DURING TRANSIT. NO

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.