Vehicle report

2016 NEWMAR VENTANA

Service bulletins

21 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

TSB466Amended

Service Bulletin/Repair Instructions

Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16” bolts to 19 ft. lbs. and all 3/8” bolts to 33 ft. lbs.

TSB472Amended

Service Bulletin/Repair Instructions

Check for proper torque of all mounting bolts on all electric slideout motors. If any bolt is under- torqued, remove the bolt, and add blue LOCTITE® thread sealant to the bolt threads. If there is no washer on the nut side of the bolt, add a flat washer. Reinstall and torque all 5/16" bolts to 19 ft. lbs. and all 3/8" bolts to 33 ft. lbs.

PIB 538

Service Bulletin/Repair Instructions

Newmar has made a change to the water pump circuit fuse on certain coaches to improve customer experience. In most cases, the 10 amp fuse installed by the factory is sufficient. However, some coaches equipped with a ShurFlo water pump (Newmar part # 127488) blow the 10 amp water pump fuse.

PIB 529

Service Bulletin/Repair Instructions

This bulletin was created to inform dealers and techs that an updated linkage is available that provides a remedy for binding linkages to the power actuator. This issue often creates difficulty when locking or unlocking the compartment door using the key and is only relevant on 2016 to early 2019 model year coaches equipped with power baggage locks.

TSB 486 Amended

Service Bulletin/Repair Instructions

Newmar and MCD shade have determined that certain 2016 and 2017 Dutch Star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 Ventana coaches (4311 floorplan only) may experience remote-controlled power shade failures. MCD has created the attached troubleshooting instructions to diagnose the 14-channel remote and remote motors. If the original remote-controlled motor(s) failed and currently need replacing, the motors and remote(s) will be replaced with a 15-channel remote, new remote control motors, and a two-channel bedroom remote. The driver side ?Sway Shade? will also be replaced as a complete shade. Replace the bezel in the wall to ensure the proper fit of the new 15-channel remote.

RSB 506

Service Bulletin/Repair Instructions

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. Issue: On certain motorhomes, there may be a loose electrical connection to the automatic transfer switch (ATS) that was not properly tightened. If the power connection is loose, it may result in a buildup of heat at the connection, which may increase the risk of fire causing injury and/or damage to property.

PIB 495

Service Bulletin/Repair Instructions

Daimler Trucks North America LLC, on behalf of its wholly-owned subsidiary, Freightliner Custom Chassis Corporation, has issued field service campaign SF546AB. In response, Newmar is publishing PIB 495. Issue: On certain coaches, a check valve is missing on the auxiliary air tank, causing the tag axle steer tires to remain in a turned position when stopping the vehicle during a turn and shifting into reverse. In addition, some of these vehicles also require an air line retrofit.

TSB 493

Service Bulletin/Repair Instructions

Daimler Trucks North America has issued field service campaign SF543A. In response, Newmar is publishing TSB 493. Issue: On specific vehicles equipped with Stoneridge light bar control units (LBCU), the instrument panel odometer value may reset and no longer match the engine ECU odometer value.

TSB 479

Service Bulletin/Repair Instructions

Newmar Corporation has decided that certain coaches built on a Freightliner chassis and equipped with Equalizer leveling jacks may have air bags that do not inflate correctly during jack retraction, which could cause air depletion from the air bags. Issue: Equalizer recommends starting the coach and allowing the chassis air pressure to build before pressing the ?All Retract? button to ensure adequate air supply to the chassis air valves. Failure to start the engine and pressurize the air system may contribute to the improper inflation of the air suspension system. Do not drive the unit without the air suspension system fully inflated. If for any reason the suspension is deflated, operate the ?All Retract? function on the jack panel while the coach is parked with the air tanks at full pressure.

16V041

Service Bulletin/Repair Instructions

Mailing second notice on not corrected customer letters on NHTSA Recall:Newmar Corporation has decided a defect relating to motor vehicle safety exists in specific motor homes. In response to notification from Freightliner Custom Chassis Corporation, an incorrect front tire inflation level is shown on their provided ?Incomplete Vehicle Label. NHTSA# 16V 041, TC # 2016-034 Issue: Inflation of the tire beyond the manufacturer?s maximum pressure rating may increase the risk of a crash, resulting in injury and/or damage to property.

RSB486

Service Bulletin/Repair Instructions

Newmar and MCD shade have determined that certain 2016 and 2017 Dutch Star coaches (all floorplans with remote-controlled power shades) and 2016 and 2017 Ventana coaches (4311 floorplan only) may experience remote-controlled power shade failures. MCD has created the attached troubleshooting instructions to diagnose the 14-channel remote and remote motors. If the original remote-controlled motor(s) have failed, the motors and remote(s) will be replaced with a 15-channel remote, new remote control motors, and a two-channel bedroom remote. The driver side ?Sway Shade? will also be replaced as a complete shade.

RSB483

Service Bulletin/Repair Instructions

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. On certain motorhomes, the driver and passenger power night shades may be operated using the remote when the ignition is in the ON position. If the ignition is on and the remote night shade button is pressed, the night shades may lower, blocking the side views from the driver. This may increase the risk of a crash, which may cause injury and/or property damage.

RSB485

Service Bulletin/Repair Instructions

Freightliner Custom Chassis Corporation, has initiated Field Service Campaign SF536A to modify specific Freightliner Custom Chassis X-line motorhome and shuttle bus chassis equipped with multiplex wiper controls, manufactured March 21, 2016, through January 2, 2017. In response, Newmar Corporation published TSB 485 to inform our dealers and customers. Issue: On some vehicles, the windshield wiper intermittent delay function is incorrectly set to a fixed delay.

RSB 467

Service Bulletin/Repair Instructions

Daimler Trucks North America has decided that a defect relating to motor vehicle safety exists in specific motorhomes built on Freightliner chassis (NHTSA #: 16V809). In response, Newmar has filed recall NHTSA #: 16V826 and TC #: 2016-559. On the affected motorhomes, a rubber-coated braided power steering hose may have inadequate clearance to the starter power stud due to incorrect routing. The power steering hose may rub against the stud on the starter motor, which may cause an electrical arc and a power steering fluid leak. A power steering leak in the presence of an electrical arc may increase the risk of fire or may require additional steering effort, increasing the risk of a crash.

RSB 468

Service Bulletin/Repair Instructions

Newmar Corporation has decided that a defect relating to motor vehicle safety exists in specific motorhomes. NHTSA# 16V 773 TC# 2016-523 Issue: On certain motorhomes, the wardrobe slide out motor may have been installed without a brake. If the motor does not have a brake installed, the slideout could move, increasing the risk of an injury and/or property damage.

TSB 466

Service Bulletin/Repair Instructions

NEWMAR CORPORATION HAS DISCOVERED THAT THE SLIDEOUT MOTOR MOUNTING BOLTS ON CERTAIN MOTOR HOMES MAY HAVE BEEN UNDER-TORQUED. ISSUE: LOOSE MOUNTING BOLTS MAY CAUSE NOISE, AND MAY RESULT IN DAMAGE TO THE SLIDEOUT MOTOR HOUSING.

PIB 458

Service Bulletin/Repair Instructions

2016 COACHES WITHIN THE MODELS LISTED MAY EXEMPLIFY A TAG AXLE OUT OF ALIGNMENT. THIS MAY CAUSE PREMATURE TAG AXLE TIRE WEAR. THIS COMMUNICATION INCLUDES LIST OF COACHES POSSIBLY AFFECTED, INSTRUCTIONS TO VERIFY IF ALIGNMENT IS NEEDED AND INSTRUCTIONS TO PERFORM ALIGNMENT.

TSB 452

Service Bulletin/Repair Instructions

NEWMAR CORPORATION HAS DECIDED THAT A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTORHOMES BUILT ON FREIGHTLINER CHASSIS. THIS RECALL IS THE RESULT OF INFORMATION PROVIDED TO NEWMAR BY DAIMLER TRUCKS NORTH AMERICA. NHTSA#16V 270, TC# 2016-262 ON CERTAIN MOTORHOMES, THE FRONT SWAY BAR MOUNTING BRACKET MAY NOT FIT ON THE AXLE MOUNTING SURFACE CORRECTLY. THIS COULD CAUSE THE MOUNTING BOLTS TO BEND OR BECOME LOOSE, WHICH COULD RESULT IN THE SWAY BAR POSSIBLY DETACHING, POTENTIALLY AFFECTING VEHICLE HANDLING AND INCREASING THE RISK OF A CRASH CAUSING INJURY AND/OR PROPERTY DAMAGE.

TSB 449A

Service Bulletin/Repair Instructions

NEWMAR CORPORATION HAS DECIDED A DEFECT RELATING TO MOTOR VEHICLE SAFETY EXISTS IN SPECIFIC MOTOR HOMES. IN RESPONSE TO NOTIFICATION FROM FREIGHTLINER CUSTOM CHASSIS CORPORATION, AN INCORRECT FRONT TIRE INFLATION LEVEL IS SHOWN ON THEIR PROVIDED ‘INCOMPLETE VEHICLE LABEL.’ NHTSA# 16V 041, TC # 2016-034 INFLATION OF THE TIRE BEYOND THE MANUFACTURER’S MAXIMUM PRESSURE RATING MAY INCREASE THE RISK OF A CRASH, RESULTING IN INJURY AND/OR DAMAGE TO PROPERTY.

TSB 443

Service Bulletin/Repair Instructions

FLEXSTEEL HAS INFORMED NEWMAR CORPORATION THAT A KIT NEEDS TO BE INSTALLED ON BI-FOLD PULL OUT SOFA SLEEPERS (SSCS) TO PREVENT RETENTION CABLES FROM GETTING PINCHED IN THE HINGE. IF A CABLE GETS PINCHED IN THE HINGE, DAMAGE MAY OCCUR TO THE SOFA CABLE. IF BOTH CABLES ARE DETACHED, BROKEN, OR DEFECTIVE, AND ONLY ONE PERSON IS ON THE BED LYING CLOSEST TO THE SOFA BACK/WALL OF THE COACH, THE UNIT MAY PIVOT AND POTENTIALLY PLACE THE OCCUPANT ON THE FLOOR OR BETWEEN THE BED AND THE BACK OF THE SOFA.

TSB 428R

Service Bulletin/Repair Instructions

THIS TSB IS CREATED TO NOTIFY DEALERS OF A CHANGE ITC MADE TO THE LEAD SOLDER IN THE RECESSED LIGHTING TO MAKE IT MORE ENVIRONMENTALLY-FRIENDLY. THIS CHANGE CAUSED AN ISSUE IN ITC’S LED RECESSED LIGHTS WITH A MANUFACTURED DATE CODES IN THE RANGE OF NOVEMBER 2014 TO MARCH 2015. LIGHTS MAY PREMATURELY QUIT WORKING OR ONLY HAVE A PORTION OF LED’S WORKING WITHIN EACH LIGHT FIXTURE.

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.

2016 Newmar Ventana Service Bulletins: 21 bulletins | CarFathom