Vehicle report

2009 NISSAN ALTIMA HYBRID

Service bulletins

52 bulletins

Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.

NTB09-131C

Service Bulletin/Repair Instructions

CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).

NTB10-066C

Service Bulletin/Repair Instructions

CAN COMMUNICATION CODES – DIAGNOSTIC TIPS AND GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027D

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-107G

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081K

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028I

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-019H

Service Bulletin/Repair Instructions

WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB08-097L

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB23-049

Service Bulletin/Repair Instructions

12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect “Test with DCA” and “Replace” results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT:  CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000  CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/  DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/  DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/

NTB23-053

Service Bulletin/Repair Instructions

SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.

NTB13-107F

Service Bulletin/Repair Instructions

VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB16-003C

Service Bulletin/Repair Instructions

INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.

NTB10-145B

Service Bulletin/Repair Instructions

ABS/VDC CAN DIAGNOSIS INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB09-081J

Service Bulletin/Repair Instructions

WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-028H

Service Bulletin/Repair Instructions

REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB08-097K

Service Bulletin/Repair Instructions

DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-126C

Service Bulletin/Repair Instructions

WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB13-027C

Service Bulletin/Repair Instructions

CAN COMMUNICATION – NETWORK DIAGNOSTIC FLOW CHART This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-082E

Service Bulletin/Repair Instructions

DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB99-001F

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB10-004A

Service Bulletin/Repair Instructions

VOLUNTARY SERVICE CAMPAIGN 2009 - 2010 ALTIMA; HEV TRANSAXLE FLUID LEVEL Service Campaign ID # PC024 is no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # PC024.  Discard all previous versions of NTB10-004.

NTB09-031A

Service Bulletin/Repair Instructions

VOLUNTARY SERVICE CAMPAIGN 2009 NISSAN ALTIMA AND MAXIMA; LEFT REAR SUSPENSION KNUCKLE Service Campaign ID # PC005 is no longer active.  Repair orders opened after this bulletin’s published date are no longer eligible for reimbursement under Campaign ID # PC005.  Discard all previous versions of NTB09-031.

NTB99-001e

Service Bulletin/Repair Instructions

STRUT AND SHOCK ABSORBER REPLACEMENT GUIDELINES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-018a

Service Bulletin/Repair Instructions

VOLUNTARY SERVICE CAMPAIGN 2009 – 2010 MAXIMA AND ALTIMA ELECTRONIC STEERING COLUMN LOCK Voluntary Service Campaign ID # PC516 is No Longer Active.  Repair orders opened after May 28, 2020 are no longer eligible for reimbursement under Campaign ID # PC516.  Discard previous versions of NTB17-018.

EXPIRATION NOTIF

Service Bulletin/Repair Instructions

Expiration Notification – Electronic Steering Column Lock (ESCL) Voluntary Service Campaign UPDATE May 14, 2020 Please discard earlier versions of this bulletin. The original announcement from February 21, 2017 has been revised to include:  Service Comm will deactivate PC516 on any unremedied VINs on May 29, 2020.  Dealers may continue to schedule and repair vehicles eligible for this service campaign up to and including May 28, 2020.  Vehicles presented for repair after May 28, 2020 will not be covered by this service campaign and any repair will be performed at customer expense if no service contract exists. o Either of the following parts may be used for service repairs at customer expense after May 28, 2020:  Electronic Steering Column Box (ESCB) 48708-9N00A  Electronic Steering Column Lock (ESCL) 48700-9N00B

NTB07-007i

Service Bulletin/Repair Instructions

2007-2011 ALTIMA HYBRID; PRODUCT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.

NTB17-082b

Service Bulletin/Repair Instructions

NISSAN; DTC P0456 CAUSED BY EVAP LEAK AT VENT CONTROL VALVE O-RING This bulletin does NOT apply to LEAF vehicles and Titan XD vehicles with V8 diesel engine. This bulletin has been amended. See Amendment History on the last page. Please discard previous versions of this bulletin.

PC516

Service Bulletin/Repair Instructions

Electronic Steering Column Lock (ESCL) Voluntary Service Campaign ***** Campaign Summary***** Nissan is conducting a voluntary service campaign on specific MY2009-10 Nissan Altima (L32), Altima Coupe (CL32), Altima Hybrid (L32H), and Maxima (A35) vehicles to replace the existing ESCL with an Electronic Steering Column Box (ESCB). The ESCL locks the steering wheel when the vehicle is parked and turned off to help prevent theft. On some vehicles, due to a manufacturing regularity, the ESCL may malfunction after the vehicle is locked and could prevent the engine from starting. This condition, should it occur, will only occur when attempting to start the vehicle, and not while driving. The ESCB will replace the ESCL assembly, but will no longer lock the steering wheel when the vehicle is parked and turned off. The steering wheel locking function is not necessary as the vehicle is also equipped with an anti-theft immobilizer to help prevent theft. Installation of the ESCB will eliminate the possibility of a no-start condition related to the manufacturing irregularity on the ESCL. ***** What Dealers Should Do ***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm I.D. PC516. 2. Dealers are requested to repair any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB17-018 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.

PC516OL

Service Bulletin/Repair Instructions

Nissan is conducting a voluntary service campaign on specific MY2009-10 Nissan Altima (L32), Altima Coupe (CL32), Altima Hybrid (L32H), and Maxima (A35) vehicles to replace the existing ESCL with an Electronic Steering Column Box (ESCB).

NTB17-018

Service Bulletin/Repair Instructions

VOLUNTARY SERVICE CAMPAIGN 2009 ? 2010 MAXIMA AND ALTIMA ELECTRONIC STEERING COLUMN LOCK INTRODUCTION Nissan is conducting a Voluntary Service Campaign to replace the Electronic Steering Column Lock (Steering Lock Unit) on certain specific 2009 ? 2010 model year Maxima and Altima vehicles. This issue does not affect steering or engine operation when the vehicle is already running. This service will be performed at no charge to the customer for parts or labor. NOTE: - After completing this campaign, the steering column will not lock when the ignition is OFF, as it did before. - The new steering lock unit does not have a column lock function. IDENTIFICATION NUMBER Nissan has assigned identification number PC516 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer?s inventory.

NTB-12-120-A

Service Bulletin/Repair Instructions

NISSAN: INFORMATION PROVIDED REGARDING REMOVAL OF THREE WAY CATALYST AND EXHAUST MANIFOLD SERVICE AND REPLACEMENT, IF NEEDED, OF UPPER/LOWER (HEAT SHIELD) EXHAUST MANIFOLD COVERS. MODEL 20007-10 SEDAN/COUPE, 2007-11 HYBRID. *PE

NTB12120A

Service Bulletin/Repair Instructions

SERVICE INFORMATION When an exhaust manifold and three way catalyst assembly is removed from an applied vehicle for any reason: 1. Remove and discard the exhaust manifold stay and its related parts. 2. The upper and lower exhaust manifold covers (heat shields) may need to be replaced. - Refer to the FLOW CHART on page 3 for detailed vehicle applicability. See this bulletin for further detail.

NTB-14-011

Service Bulletin/Repair Instructions

NISSAN: WITH ELECTRONIC STEERING COLUMN LOCK, BOLTS MAY NOT LINE UP TO HOLD IN PLACE AND BOLT THREADS MAY NOT BE STARTED AND A SMALL AMOUNT METAL FROM EDGES IS REMOVED BY USING A HAND FILE. *PE

NTB-03-074-C

Service Bulletin/Repair Instructions

NISSAN: EXTERIOR LAMP FOGGING. OCCASIONALLY WATER IS NOTICED IN THE EXTERIOR LAMPS. THIS IS GENERALLY NOT DUE TO A DEFECT. ALL CURRENT EXTERIOR LAMP ASSEMBLIES ARE VENTED TO THE ATMOSPHERE (NOT SEALED). THIS IS NECESSARY TO ALLOW FOR EXPANSION AND CONTRACTION OF AIR FROM TEMPERATURE VARIATIONS (WARMER OR COLDER) WITHOUT DAMAGE TO THE LAMP. MOISTURE IN THE AIR SOMETIMES TRAVELS INTO AND OUT OF THE LAMP ASSEMBLY THROUGH THESE VENTS. CERTAIN ENVIRONMENTAL CONDITIONS MAY CAUSE MOISTURE TO CONDENSE. THE FOGGING/CLOUDINESS SHOULD DISAPPEAR OVER TIME WHEN THE LAMP IS IN A DRY ENVIRONMENT. NO MODELS LISTED. *PE UPDATED 5/7/10. *PE UPDATED 12/9/13. *PE

NTB-09-020-F

Service Bulletin/Repair Instructions

NISSAN: A LOOSE FUEL FILL CAP IS THE CAUSE OF EVAP LEAK DTCS (P0442, P0455, P0456) STORED ON SOME VEHICLES. MODEL YEARS 2007-2011. MODEL NOT LISTED. *PE

NTB-13-007

Service Bulletin/Repair Instructions

NISSAN: SERVICE INFORMATION ON THE REMOVAL AND INSTALLATION OF SERVICE PARTS, ON CERTAIN VEHICLES, FOR THE STEERING WHEEL SWITCH, IF NEEDED, WITHOUT REPLACING THE DRIVER AIRBAG MODULE. MODELS 2007-2013 ALTIMA. *PE

NTB13-039

Service Bulletin/Repair Instructions

NISSAN: CRUISE CONTROL WILL NOT SET AND DTC P0605 IS STORED. *JS

NTB-13-038

Service Bulletin/Repair Instructions

NISSAN: LOCK/UNLOCK REQUEST BUTTON ON OUTSIDE HANDLE DOES NOT RESPOND. *JS

NTB-09-019-A

Service Bulletin/Repair Instructions

NISSAN: RAIN SENSORS MAY OPERATE, INTERMITTENTLY OR UNEXPECTEDLY, WHEN EXHAUST GAS, MOISTURE, FINGERPRINTS, DIRT, OR INSECTS ARE NEAR OR AROUND RAIN SENSORS. NO MODELS OR MODEL YEARS LISTED. *PE

NTB12-009

Service Bulletin/Repair Instructions

NISSAN: DOOR LOCK/UNLOCK INOPERATIVE WITH INTELLIGENT KEY. *KB

NTB-10-120A

Service Bulletin/Repair Instructions

NISSAN: WHEN ADJUSTING EITHER FRONT SEAT, DRIVER/PASSENGER, FORWARD OR BACKWARDS, IT WILL BIND OR NOT MOVE AT ALL. *PE

NTB-11-080

Service Bulletin/Repair Instructions

NISSAN: AXLE BOLT AND TORQUE INFORMATION. *RM

NTB-10-057

Service Bulletin/Repair Instructions

NISSAN: THE MIL IS ON WITH ONE OR MORE OF THE FOLLOWING DTCS STORED: P0442/P0448/P0455/P0456 AND EVAP VENT CONTROL VALVE IS STUCK OPEN OR WILL NOT SEAL WHEN OPERATED/CLOSED. REPLACE VENT CONTROL VALVE; INSTALL FILTER KIT LISTED IN PARTS INFORMATION; AND CLEAR ANY DTCS STORED IN THE ECM. *PE UPDATED 6/15/11. *PE

NTB-10-017A

Service Bulletin/Repair Instructions

NISSAN: THE FUEL GUAGE IS ERRATIC, THE MALFUNCTION LIGHT IS ON, AND THERE ARE STORED TROUBLE CODES. *RM

NTB-10-139

Service Bulletin/Repair Instructions

NISSAN: THE ENGINE WILL NOT CRANK WHEN PRESSING THE PUSH-BUTTON IGNITION SWITCH AND APPLYING THE BRAKE PEDAL. *RM

NTB-09-101

Service Bulletin/Repair Instructions

NISSAN: TIRE PRESSURE MONITORING SYSTEM (TPMS) WARNING LIGHT ON/FLASHING. NO MODELS OR MODEL YEARS LISTED. *PE UPDATED ON 08-11-2011. *KB

NTB-09-129

Service Bulletin/Repair Instructions

NISSAN: VENT CONTROL VALVE REPLACEMENT. WHEN REPLACING THE EVAP CANISTER VENT CONTROL VALVE FOR REASON: USE THE ONE LISTED ON PAGE 2; FOR VENT CONTROL VALVE REPLACEMENT PROCEDURE, REFER TO THE APPROPRIATE SECTION OF THE ELECTRONIC SERVICE MANUALS (ESM; WHEN INSTALLING THE NEW VALVE, DO NOT ADD ANY LUBE TO ITS O RING; FOR FRONTIER (D40 SERIES) ONLY, INSTALL THE PROTECTOR LISTED IN PARTS INFORMATION. *PE INCLUDES 2005-09 FRONTIER. UPDATED 12/8/10. *PE

NTB-10-061

Service Bulletin/Repair Instructions

NISSAN: XENON HEAD LAMP SERVICE. A XENON HEADLAMP IS NOT FUNCTIONING BECAUSE OF AN ISSUE INSIDE THE HEADLAMP ASSEMBLY (AN INTERNAL ISSUE). IN MOST CASES, REPLACEMENT OF A BULB OR HID CONTROL UNIT WILL SOLVE THE INCIDENT. THIS INCLUDES ALL MODELS WITH XENON HEAD LAMPS. NO MODELS LISTED. *PE

NTB-10-056

Service Bulletin/Repair Instructions

NISSAN: VEHICLE HAS MORE THAN 15000 MILES ON THE ODOMETER, AND DTC P0300, P0301, P0302, P0303, AND/OR P0304 IS STORED. THIS INCIDENT MAY ALSO INCLUDE ENGINE RUNNING ROUGH AND/OR VEHICLE VIBRATION ON DECELERATION. *PE

NTB-08-089B

Service Bulletin/Repair Instructions

NISSAN: SLIGHT DRIVER'S POWER SEAT MOVEMENT SIDE TO SIDE. DETERMINE WHICH TYPE OF SEAT FRAME ASSEMBLY (DEVICE AND SLIDE ASSY) IS IN THE VEHICLE. *PE

NTB-09-030

Service Bulletin/Repair Instructions

NISSAN: THE 12 VOLT BATTERY IS AN IMPORTANT PART OF THE VEHICLE ELECTRICAL SYSTEM AND IS REQUIRED TO STAY CONNECTED WHEN THE ENGINE IS RUNNING. TO PREVENT DAMAGE TO VEHICLE ELECTRONIC COMPONENTS FOLLOW THE INSTRUCTIONS/CAUTIONS. NO MODEL YEARS LISTED. *PE

NTB-09-012A

Service Bulletin/Repair Instructions

NISSAN: THE ENGINE CONTROL MODULE (ECM) MAY NOT RETAIN THE VEHICLE IDENTIFICATION NUMBER (VIN) DURING SOME OPERATING CONDITIONS. IF ECM DOES NOT RETAIN VIN, IT WILL NOT DISPLAY AT APPROPRIATE TIMES WHEN USING ON BOARD DAGNOSTIC (OBD) EQUIPMENT. *PE

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Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.