Vehicle report
Technical service bulletins are instructions a manufacturer sent its dealers about a known fault. They are not recalls and the work is usually not free, but they are the clearest signal of a problem the manufacturer already knows about.
NTB26-026
STEERING WHEEL SWITCH ILLUMINATION IS TOO DARK AT DUSK AND/OR DAWN IF YOU CONFIRM The customer states that the steering wheel switches are too dark at dusk and/or dawn. ACTION 1. Replace the Light & Rain Sensor. 2. Configure the BCM to "Mode 2" with CONSULT 4.
NTB026-020
CAMPAIGN BULLETIN Front Suspension Bolts Voluntary Service Campaign Campaign ID : P6A01 Date: April 21, 2026 *****De a ler An n o u ncem e nt ***** Nissan is conducting a service campaign on certain model year 20 23 Nissan Ariya vehicles identified in Service Comm and National Service History – Open Campaigns. Condition: The affected vehicles were previously subject to a global recall related to the front traction motor initiated in May 2024 (Recall 24V - 391 in the US). The repair instructions contained incorrect torque tightening specifications, and as a result, the front two (2) mounting bolts may have been overtightened during reinstallation of the traction motor assembly. Overtightened bolts may loosen resulting in abnormal noise from the front suspension. However, the bolts will be retained even if they loosen because they are fully covered by the fender protector and air guide. Remedy: The d ealer will replace the two front side mounting bolts and tighten with correct torque. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaign I.D. P 6A01 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and complete the remedy . 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer .
NTB26-020
*****De a ler An n o u ncem e nt ***** Nissan is conducting a service campaign on certain model year 20 23 Nissan Ariya vehicles identified in Service Comm and National Service History – Open Campaigns. Condition: The affected vehicles were previously subject to a global recall related to the front traction motor initiated in May 2024 (Recall 24V - 391 in the US). The repair instructions contained incorrect torque tightening specifications, and as a result, the front two (2) mounting bolts may have been overtightened during reinstallation of the traction motor assembly. Overtightened bolts may loosen resulting in abnormal noise from the front suspension. However, the bolts will be retained even if they loosen because they are fully covered by the fender protector and air guide. Remedy: The d ealer will replace the two front side mounting bolts and tighten with correct torque. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaign I.D. P 6A01 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and complete the remedy . 3. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle to the customer.
NTB09-131C
CERTIFICATION LABEL AND VIN PLATE REPLACEMENT SERVICE INFORMATION Because of collision damage or other vehicle repair, a replacement “Certification Label” or “VIN Plate/Label” may be needed. HINT: Certification Label = FMVSS (Federal Motor Vehicle Safety Standards) label. These items may be available from Nissan by request if certain criteria are met. This bulletin lists the criteria and provides an application form for such replacements. · The “VIN Plate/Label” (metal plate or vinyl label) is attached to the instrument panel or body on the driver side at the base of the windshield (see Figure 1). · The “Certification Label” (vinyl adhesive label) is located on the lower area of the driver side B-Pillar (see Figure 1).
NTB25-032B
HVAC INSUFFICIENT COOLING CONCERNS IF YOU CONFIRM The customer states a lack of comfort due to insufficient cooling, AND The outside ambient temperature is considered hot, for example around 40°C (104°F). ACTION Follow the SERVICE PROCEDURE in this bulletin to: 1. Confirm the current Amplifier-Control, Air Conditioner (A/C auto amp) part number. 2. Reprogram the A/C auto amp, if applicable. 3. Confirm the current Controller Assy – Refrigerator (Heat pump control unit) part number. 4. Reprogram the Controller Assy – Refrigerator (Heat pump control unit) after reprogramming the A/C auto amp, if applicable. 5. Erase all DTCs. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB19-033G
INTELLIGENT CRUISE CONTROL INOPERATIVE AND AEB/FEB WARNING LIGHT ON OR RADAR OBSTRUCTION MESSAGE DISPLAYED WITH DTC C1A16 OR C2582 IF YOU CONFIRM IMPORTANT: The purpose of ACTION (on the next page) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. The customer states that the ICC stopped working while driving, OR The customer states that the AEB/FEB warning light is ON, or turned ON, while driving (Figure 1), OR The message “Unavailable Front Radar Obstruction” or “Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner's Manual” has displayed while driving (Figure 2). AND DTC C1A16, C1A16-97, C2582, or C2582-97 is the ONLY DTC stored. Figure 1 Figure 2 This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. Forward Driving Aids Temporarily Disabled Front Sensor Blocked See Owner’s Manual
NTB19-042F
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING APPLIED SYSTEMS: Vehicles equipped with a lane camera (see Figure 1) SERVICE INFORMATION If the Automatic Emergency Braking (AEB) warning light or is blinking (but not illuminated steadily) or the customer states it is blinking, and there are no related DTCs, inspect the windshield. A blinking AEB warning light may occur under the following conditions: When contamination or foreign material adhere to the lane camera viewing window on the windshield. When driving while it is snowing or when frost forms on the lane camera viewing window on the windshield. When the lane camera viewing window on the windshield is temporarily fogged up. Figure 1 Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. HINT: o Refer to the applicable ESM for diagnosis if DTCs are present in the Laser/Radar, ICC/ADAS, or Lane Camera systems. o For further information: Refer to the following pages. Use the search keyword “blinking” in the ESM.
NTB24-009A
SIDE RADAR ALIGNMENT SERVICE INFORMATION The SERVICE INFORMATION in this bulletin can be used in conjunction with the ESM if experiencing difficulty while performing Side Radar alignment, including but not limited to the following DTCs: C1E50-54 - SIDE RADAR ALIGNMENT C1E50-78 - SIDE RADAR ALIGNMENT C1ED0-54 - SIDE RADAR ALIGNMENT C1ED0-78 - SIDE RADAR ALIGNMENT C1E10-54 - SIDE RADAR ALIGNMENT C1E10-78 - SIDE RADAR ALIGNMENT C1E90-54 - SIDE RADAR OFF-CENTER C1E90-78 - SIDE RADAR OFF-CENTER To increase the chance of successful completion of Side Radar alignment, follow the recommendations below: Ideal road conditions are long, straight two (2) lane roads with minimal stop signs/signals and some structures along the sides of the roads. Keep speeds between 20-40 MPH and avoid interstates. Minimize stops. Minimize driving below 13 MPH. Utilize a USB cable to connect CONSULT 4 to the VI. A continuous internet connection is not required to complete the alignment, only to start it. Side Radar LH and RH alignment may not proceed at the same rate to 100%. Continue Side Radar alignment if only one (1) LH or RH side displays 100% until BOTH LH and RH sides display 100%. HINT: If the above conditions are being met, the alignment will take approximately 30 minutes.
NTB24-040
VEHICLE NOT CHARGING THROUGH HIGH VOLTAGE CHARGE PORT IF YOU CONFIRM The vehicle is not charging from the level 3 high voltage charger, AND One (1) or two (2) Terminal Cap(s) are missing at the level 3 High Voltage Charge Port. ACTION Refer to the SERVICE PROCEDURE to: 1. Inspect the bottom two (2) terminals and check for missing Terminal Cap(s). 2. Replace any missing Terminal Cap(s) as needed. 3. Erase any DTCs using CONSULT 4. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB23-077A
ADAS DTC SERVICE INFORMATION SERVICE INFORMATION If one or more of the following ADAS (Advanced Driver Assistance System) DTCs are stored, but continue to be current after the vehicle is turned OFF (IGN OFF) and then back to Ready Mode (IGN ON), C1F90-97 – ADAS control unit 2 circuit C1F05-49 – Front camera unit C1F05-97 – Front camera unit C1F05-04 – Front camera unit U19BC-87 – CAN comm err (Side radar rear LH) U19BD-87 – CAN comm err (Side radar rear RH) U19C2-87 – Ethernet circuit ERROR(AVM) U19C7-87 – Ethernet comm err (HD map module) U19C6-87 – Ethernet comm err (Front camera) C21F6-49 – Camera C258E-86 – Steering Angle Sensor C2500-49 – Camera unit malf C2506-49 – Front camera unit U2159-87 – CAN communication error (steering control unit) C2540-04 – Backup mode C1F95-11 – System BU func power supply circ
NPSB 15-460
P4A30 (CAN Gateway Reprogram) Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2023-2024 ARIYA (FE0) 31,241 4,036 November 15, 2024 NO P4A31 (IVI Reprogram) Affected Models/Years: Affected Population: Dealer Inventory: SERVICE COMM Activation date: Stop Sale In Effect 2023-2024 ARIYA (FE0) 36,280 6,774 November 15, 2024 NO *****Dealer Announcement***** Nissan is conducting a service campaign on certain model year 2023-2024 Nissan ARIYA vehicles identified in Service Comm and National Service History – Open Campaigns. On certain Nissan ARIYA vehicles, a customer might encounter a no-start condition following a failed Over the Air (OTA) update for the navigation system. When the OTA begins, the navigation clock may reset to the production time, causing the system to determine that the OTA campaign period has expired, leading to the cancellation of the update. Consequently, the IVI unit is unable to send the OTA completion notification to the CAN gateway (CGW). As a result, the vehicle’s IGN ON inhibit control, which is active during the OTA process, is not released, preventing the vehicle from starting. Dealers will update the IVI software and, if needed, also update the CAN gateway software. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this service campaign using Service Comm or DBS National Service History – Open Campaigns I.D. P4A30 and P4A31 • New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). Refer to NPSB 15-460 for additional information • Please continue to check newly arriving inventory for campaign applicability. 2. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the service campaign and communicate that the updated software is available.
NTB24-054
VOLUNTARY SERVICE CAMPAIGN 2023-2024 ARIYA; 8-CHANNEL CAN GATEWAY REPROGRAMMING CAMPAIGN ID #: P4A30 APPLIED VEHICLES: 2023-2024 ARIYA (FE0) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2023- 2024 ARIYA vehicles to inspect and, if necessary, reprogram the 8-Channel CAN Gateway. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P4A30 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.
NTB24-055
VOLUNTARY SERVICE CAMPAIGN 2023-2024 ARIYA; IVI (AV CONTROL UNIT) REPROGRAM CAMPAIGN ID #: P4A31 APPLIED VEHICLES: 2023-2024 ARIYA (FE0) Check Service COMM or Dealer Business Systems (DBS) National Service History to confirm campaign eligibility. INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2023 - 2024 ARIYA vehicles to reprogram the AV Control Unit for IVI. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P4A31 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealer’s inventory.
NTB20-075E
SOFTWARE UPDATE POP-UP NOTIFICATION This bulletin is no longer active. Please discard previous versions of NTB20-075.
NTB21-037D
DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin. IF YOU CONFIRM The customer experiences an issue with the NissanConnect® Service remote commands, AND Any of the following DTCs are displayed as CRNT in the Telematics Control Unit (TCU): B2E4B-06 B2E60-06 B2E61-06 HINT: These DTCs are caused by an issue with a cloud-server that is related to the TCU. ACTION 1. Do NOT replace the TCU. Replacing the TCU will not resolve the concern. 2. Send an email to NTB21-037@Nissan-Usa.com. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair.
NTB24-039
***** Campaign Summary ***** Nissan has notified the National Highway Traffic Safety Administration (NHTSA) that it is issuing a Voluntary Safety Recall Campaign on certain 2023 Nissan ARIYA vehicles identified in Service Comm and DBS National Service History. On affected vehicles, the current sensor inside the battery junction box may detect a gap in the current ripple frequency of the motor while operating at high speeds. The misdiagnosis results in the inverter’s Power Electronics Box (PEB) taking a protective measure by cutting the motor’s torque. If this issue occurs, affected vehicles may experience fail-safe mode resulting in a sudden loss of motive power without prior warning, increasing the risk of a crash. In this condition, a malfunction indicator lamp (MIL) and a warning message “EV System OFF” will illuminate on the instrument cluster display. The fail-safe mode is released after the vehicle is completely powered off, allowing for a possible restart. Dealers will inspect affected vehicles and verify whether the vehicle received the inverter software reprogram from campaign R23C6 which improved fail-safe protocols. If campaign R23C6 reprogram was performed, no other action is necessary. If campaign R23C6 reprogram was not performed, the dealer will reprogram the inverter to improve fail-safe protocols. ***** What Dealers Should Do**** 1. Verify if vehicles are affected by this Voluntary Recall using Service Comm or DBS National Service history – Open Campaign I.D. R24A8 2. Dealers must not sell, lease, trade, rent or loan any vehicles in dealer inventory subject to this recall campaign until after the vehicle has been remedied. 3. If a retailed vehicle affected by this Campaign ID visits the dealer for service, the dealer should inform the customer about the recall and communicate that the software update is available.
NTB23-076B
INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-052C
REAR DOOR ALERT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-073C
INTELLIGENT KEY UNIT SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-074B
BCM SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-076A
INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB09-081K
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028I
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB17-019H
WINDOW GLASS WARRANTY INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-075A
HV BATTERY DTCS STORED IN THE BMS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-003A
12 VOLT BATTERY CHARGING LOGIC SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-042E
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-062A
LICENSE PLATE BRACKET INSTALLATION ON FRONT FASCIA This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
P3A32 2023 ARIYA
Steering Wheel Replacement Voluntary Service Campaign *****Dealer Announcement***** Nissan has reclassified and expanded the previously announced quality action (P3A02) for new vehicle inventory as a Voluntary Service Campaign to replace the steering wheel on specific 2023 Nissan ARIYA vehicles identified in Service Comm and DBS National Service History. On affected vehicles, the sensor mat in the steering wheel may have been damaged and could fail to detect the driverâs hands on the steering wheel during use, resulting in a hands-on warning message and then disengagement of the Pro Pilot Assist while the driver is holding the steering wheel. On affected vehicles, the Nissan dealer will replace the steering wheel. *****What Dealers Should Do***** 1. Verify if vehicles are affected by this Voluntary Service Campaign using Service Comm or DBS National Service History â Open Campaigns I.D. P3A32. ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. Dealers are requested to remedy any affected vehicles in dealer new or pre-owned inventory to ensure customer satisfaction. 3. Dealers should use NTB24-013 to correct any vehicles subject to this campaign. 4. Once repaired, dealers should submit the claim, using the claims coding provided, and release the vehicle.
NTB24-013
VOLUNTARY SERVICE CAMPAIGN 2023 ARIYA; STEERING WHEEL REPLACEMENT INTRODUCTION Nissan is conducting this voluntary service campaign on certain specific model year 2023 ARIYA vehicles to replace the steering wheel. This service will be performed at no charge to the customer for parts or labor. IDENTIFICATION NUMBER Nissan has assigned identification number P3A32 to this campaign. This number must appear on all communication and documentation of any nature dealing with this campaign. DEALER RESPONSIBILITY Dealers are to repair vehicles falling within range of this campaign that enter the service department. This includes vehicles purchased from private parties, vehicles presented by transient (tourists) owners, and vehicles in a dealerâs inventory.
NTB24-009
SIDE RADAR ALIGNMENT SERVICE INFORMATION The SERVICE INFORMATION in this bulletin can be used in conjunction with the ESM if experiencing difficulty while performing Side Radar alignment, including but not limited to the following DTCs: ï· C1E50-54 - SIDE RADAR ALIGNMENT ï· C1E50-78 - SIDE RADAR ALIGNMENT ï· C1ED0-54 - SIDE RADAR ALIGNMENT ï· C1ED0-78 - SIDE RADAR ALIGNMENT ï· C1E10-54 - SIDE RADAR ALIGNMENT ï· C1E10-78 - SIDE RADAR ALIGNMENT ï· C1E90-54 - SIDE RADAR OFF-CENTER ï· C1E90-78 - SIDE RADAR OFF-CENTER To increase the chance of successful completion of Side Radar alignment, follow the recommendations below: ï· Ideal road conditions are long, straight two (2) lane roads with minimal stop signs/signals and some structures along the sides of the roads. ï· Keep speeds between 20-40 MPH and avoid interstates. ï· Minimize stops. ï· Minimize driving below 13 MPH. ï· Utilize a USB cable to connect CONSULT 4 to the VI. ï· A continuous internet connection is not required to complete the alignment, only to start it. ï· Side Radar LH and RH alignment may not proceed at the same rate to 100%. ï· Continue Side Radar alignment if only one (1) LH or RH side displays 100% until BOTH LH and RH sides display 100%. HINT: If the above conditions are being met, the alignment will take approximately 30 minutes.
NTB24-006
MOONROOF CENTER BRACKET ADJUSTMENT IF YOU CONFIRM A rattle noise from the center moonroof area when driving on rough roads. ACTION Use the SERVICE PROCEDURE in this bulletin to inspect and, if necessary, adjust the Moonroofâs Center Reinforcement Support.
NTB23-075
HV BATTERY DTCS STORED IN THE BMS IF YOU CONFIRM One or more of the following DTCs are stored in the HV BATTERY or High Voltage Battery 2 in the BMS (Battery Management System): ï· DTC P1B01-62 for âCell voltage circuitâ is stored as PAST and does return as CURRENT when erased, OR ï· DTCs P1B30-11, P1B39-11, P1B3A-11, P1B3B-11, P1B31-11 to P1B36-11; all for âModule temperature sensorâ, AND/OR ï· DTCs P1B60-12, P1B69-12, P1B6A-12, P1B6B-12, P1B61-12 to P1B68-12; all for âCell voltage circuitâ. ACTION Follow the SERVICE PROCEDURE in this bulletin to reprogram the HV BATTERY and HIGH VOLTAGE BATTERY 2.
NTB23-077
ADAS DTC SERVICE INFORMATION SERVICE INFORMATION If one or more of the following ADAS (Advanced Driver Assistance System) DTCs are stored, but continue to be current after the vehicle is turned OFF (IGN OFF) and then back to Ready Mode (IGN ON), ï· C1F90-97 â ADAS control unit 2 circuit ï· C1F05-49 â Front camera unit ï· C1F05-97 â Front camera unit ï· C1F05-04 â Front camera unit ï· U19BC-87 â CAN comm err (Side radar rear LH) ï· U19BD-87 â CAN comm err (Side radar rear RH) ï· U19C2-87 â Ethernet circuit ERROR(AVM) ï· U19C7-87 â Ethernet comm err (HD map module) ï· U19C6-87 â Ethernet comm err (Front camera) ï· C21F6-49 â Camera ï· C258E-86 â Steering Angle Sensor ï· C2500-49 â Camera unit malf ï· C2506-49 â Front camera unit ï· U2159-87 â CAN communication error (steering control unit) ï· C2540-04 â Backup mode ï· C1F95-11 â System BU func power supply circ AND Will not erase and there are no other symptoms identified, refer to the SERVICE PROCEDURE on page 2.
NTB23-076
INTELLIGENT AROUND VIEW MONITOR CAMERA CALIBRATION SERVICE INFORMATION If any Around View Monitor (AVM) camera (front, sides, or rear) and/or the AVM Control Module is replaced, camera calibration is required. The SERVICE PROCEDURE in this bulletin can be used in conjunction with the ESM and CONSULT 4 procedures for additional clarification when performing AVM camera calibration. ï· Refer to the ESM: DRIVER INFORMATION & MULTIMEDIA > AUDIO, VISUAL & NAVIGATION SYSTEM > INTELLIGENT AROUND VIEW MONITOR > BASIC INSPECTION > CALIBRATING CAMERA IMAGE (INTELLIGENT AROUND VIEW MONITOR) > WITH ProPILOT PARK
NTB08-097L
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-069
FRONT PASSENGER INSTRUMENT LOWER COVER FITMENT IF YOU CONFIRM The front passenger (RH) side instrument lower cover hangs low causing poor fitment and appearance (Figure 1 and Figure 2). ACTION Follow the SERVICE PROCEDURE on page 2 to trim the instrument lower cover for proper fitment.
NTB23-060A
WIRELESS CHARGING PAD HAS INTERMITTENT OPERATION WITH APPLE IPHONE 12 OR NEWER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB21-037C
DTCS B2E4B-06, B2E60-06, B2E61-06 DISPLAYED AS CRNT IN THE TCU This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-062
LICENSE PLATE BRACKET INSTALLATION ON FRONT FASCIA SERVICE INFORMATION Review the SERVICE PROCEDURE starting on page 3 to install a license plate bracket to the front fascia of an APPLIED VEHICLE.
NTB23-060
WIRELESS CHARGING PAD HAS INTERMITTENT OPERATION WITH APPLE IPHONE 12 OR NEWER IF YOU CONFIRM The customer states that the wireless charging pad will not completely charge an Apple iPhone 12 or newer, or the wireless charging pad stops charging an Apple iPhone 12 or newer after approximately 15 seconds. ACTION Follow the steps in the SERVICE PROCEDURE below to: 1. Confirm the current Wireless Charger Control Unit part number. 2. Reprogram the Wireless Charger Control Unit, if applicable.
NTB23-049
12 VOLT BATTERY TESTING FOR IN-SERVICE VEHICLES SERVICE INFORMATION The following Service Information lists NNA procedural recommendations for establishing good connections while performing 12V battery testing. These recommendations are expected to promote uniformity during the connection process, therefore reducing the number of incorrect âTest with DCAâ and âReplaceâ results. HINT: If 12 volt batteries are allowed to discharge for a prolonged period of time, battery life may be drastically reduced. This condition may lead to premature battery replacement and customer dissatisfaction. IMPORTANT: ï· CPX-900 is now an accepted testing tool to use along with or in place of the DSS-5000 ï· CPX-900 operating instructions are found at: https://nissancpx900.midtronics.com/ ï· DSS-5000 operating instructions are found at: https://nissandss5000.midtronics.com/ ï· DCA-8000 is now a required testing tool to be used for all warranty replacement decisions. The DCA-8000 is also a more efficient charger than previously available, and will charge any available 12 volt lead acid battery safely and accurately as long as all precautions and inputs are made correctly. The DCA-8000 operating instructions are found at: https://nissandca8000.midtronics.com/
NTB23-053
SILICONE-BASED LUBRICANT OR GREASE CAN DAMAGE ELECTRICAL COMPONENTS SERVICE INFORMATION Do not apply Silicone-based lubricants or grease to, or around, any interior electrical components. To avoid the risk of death or severe personal injury, do not directly spray Silicone-based lubricant or grease, or inadvertently overspray Silicone-based lubricant or grease onto any interior electrical components. These types of lubricants can be detrimental to the proper operation of electrical components.
P3A02 2023 Ariya
Steering Wheel Replacement *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to replace the steering wheel on specific 2023 Nissan ARIYA vehicles identified in Service Comm and National Service History. The sensor mat on the steering wheel may have been damaged and may not allow the vehicle to shift to ProPILOT mode. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaigns I.D. P3A02 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 3. Parts for this quality action are on restriction and can be ordered through DBS. Use the VIN and EPC to determine the correct steering wheel part number. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale. ***** Dealer Responsibility ***** It is the dealerâs responsibility to check Service Comm or DBS National Service History â Open Campaign using the appropriate campaign ID for the inspection status on each affected vehicle currently in new vehicle inventory.
NTB23-041
PAINT CONTAMINATION SERVICE INFORMATION If it is necessary to remove embedded contamination from surfaces of the vehicle that are not covered by the PGF, and the contamination cannot be removed during a standard car wash, use the referenced equipment and materials and follow the SERVICE PROCEDURE starting below. SERVICE PROCEDURE 1. Prepare the vehicle. a. Thoroughly rinse the vehicle, preferably in a shady area, to remove all surface dirt and/or dust. o If the vehicle is extremely dirty, wash the vehicle with soap and water consistent with Nissan car wash procedures. b. Ensure the painted surfaces are dry, cool to the touch, and completely free of dust and water spots, before moving to step 2 on page 2. IMPORTANT: If necessary, use a clay bar on surfaces with contamination to remove hard contaminants and prevent scratching those surfaces while buffing.
NTB13-107F
VEHICLE KEY NOT DETECTED / AUTHENTICATED, ENGINE WILL NOT START This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB16-003C
INTELLIGENT KEY REPLACEMENT OR SWAPPING BETWEEN VEHICLES This bulletin has been amended. See AMENDMENT HISTORY on the last page. Discard all previous versions of this bulletin.
NTB03-074Q
HEADLAMP, FOG LAMP, OR REAR COMBINATION LAMP FOGGING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB19-042D
AUTOMATIC EMERGENCY BRAKING WARNING LIGHT BLINKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB23-019
SERVICE INFORMATION FOR STANDARD VEHICLE EQUIPMENT SERVICE INFORMATION For all trim levels, the technician should confirm that the content listed on the vehicleâs Monroney label (standard vehicle equipment) matches what is physically installed on the vehicle, before issuing a warranty claim. If Venture+ grade, the following items are not included as standard: ï· Floor Mats ï· Cargo Luggage Board ï· Cargo Cover ï· Hood Insulator ï· Rear Seat Armrest ï· 240V EVSE Charging Cable (110V cable included with Venture+) ï· Tire pressure increased to 46 psi The replacement of non-standard equipment is not warrantable.
NTB09-081J
WINDSHIELD CRACKING This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB13-028H
REMOVING FOREIGN MATERIAL FROM THE WINDOW GLASS This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB08-097K
DIAGNOSIS OF VEHICLE PULL (DRIFT) AND/OR STEERING WHEEL OFF-CENTER This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB10-126C
WHEEL BEARING COLLISION DAMAGE This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
NTB20-010C
WINDSHIELD WIPER BLADE PERFORMANCE/DIAGNOSIS SERVICE INFORMATION This bulletin has been amended. See AMENDMENT HISTORY on the last page. Please discard previous versions of this bulletin.
PC954 2023 Ariya
Steering Wheel Bolt *****Dealer Announcement***** Nissan is conducting a dealer inventory quality action to inspect, and if necessary replace the steering wheel bolt on specific MY2023 Nissan Ariya vehicles identified in Service Comm. There is a potential that some of these Ariya vehicles are missing the steering wheel bolt. Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned and in transit to the dealer. *****What Dealers Should Do***** PLEASE FOLLOW THE ATTACHED INSTRUCTIONS: 1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History â Open Campaigns I.D. PC954 ⢠New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by Open Campaign). ï§ Refer to NPSB 15-460 for additional information ⢠Please continue to check newly arriving inventory for campaign applicability. 2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to this quality action. 3. Use the attached procedure to remedy any vehicles affected by this quality action prior to sale. 4. Once remedied, dealers should submit the applicable warranty claim for the action performed so it can be closed in Service Comm and release the vehicle for sale.
NTB23-003
12 VOLT BATTERY CHARGING LOGIC SERVICE INFORMATION SERVICE INFORMATION 12 volt Lead Acid Battery (12 volt LAB) charging logic and best practices to ensure 12 volt condition is maintained. The ARIYA has many advanced electronic systems that are heavily dependent on the 12 volt LAB. Under certain conditions, the 12 volt LAB may or may not receive charging by the High Voltage battery (HV battery), through the DC/DC converter. Not understanding these conditions can lead to a discharged 12 volt LAB. The ARIYA has several key functions to ensure that the 12 volt LAB is properly tended, and kept at a high State of Charge (SOC). Table 1 on page 2 shows multiple scenarios where the DC/DC converter is providing a charge. Some of these key functions must be understood in order to ensure the vehicle is able to maintain the 12 volt LAB. The Extra Feeding function is an event where the DC/DC converter charges the 12 volt LAB for 10 minutes. This event occurs every 24 hours, regardless of the 12 volt LABâs SOC, from the last ignition cycle and is intended to maintain the vehicle 12 volt LAB during storage. The Rescue Charging function is an event where the DC/DC converter will output a current load, continuously for 2 hours, in order to recover the 12 volt LAB. During vehicle sleep, the IPDM will wake up every 4 hours to check the 12 volt LABâs voltage, and then go back to sleep. If during one of these technical wake ups, the IPDM detects that the 12 volt LAB has fallen below 11.2 volts it will initiate âRescue Chargingâ. IMPORTANT: During PDI: Ensure that the vehicle is in Ready Mode. Because of how the DC/DC convertor operates, it is important to keep the vehicle in Ready Mode, so that while completing the PDI the 12 volt LAB does not discharge and cause the vehicle to become inoperable.
Complaint counts are reports filed with NHTSA, not failure rates. A common model collects more of them than a rare one that breaks more often.